Welcome to Oxford Aviation Academy
Our aim is to provide you with the highest quality of training and the highest standards of service
during your stay in Stockholm.
Training Centre Oxford Aviation Academy
SE-195 87 Stockholm, Sweden
The Stockholm training facility is located at Visiting address: Kabinvägen 5,
Stockholm-Arlanda Airport, only a few minutes from 190 60 Stockholm-Arlanda Airport
the terminal buildings.
Inside the main entrance you will find the Service
The training centre houses 12 Full Flight Simulators Centre, open 24 hours a day. Here you will receive
for the aircraft types A320, A330/340, B737NG/CL, directions and all the information you need.
B767, DHC8-Q400, F-50, MD-80, Saab 340, Saab
2000 and helicopter Bell 212/412, as well as pilot Service Centre
Flight Training Devices, Emergency/Fire Fighting
mockups, door trainers, slides and other cabin crew Phone: +46 8 797 17 63
training equipment. There is also a large number of Fax: +46 8 797 42 44
CBT terminals and fully equipped classrooms for E-mail: email@example.com
advanced pilot and cabin crew training. www.oaa.com
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Your sales contact can provide you with a separate
list of each planning function with detailed contact
information, staff and phone numbers.
For our customers, the following direct email
addresses are available for bookings:
You will find the Training Services department on the
The Customer Coordinator is dedicated to help you
with all training-related matters.
Our main goals are to:
• Be the principal point of contact for the customer
• Ensure effective communication between customer
and executive departments
• Assist the customer in all the different stages of
Phone: +46 70 997 4691
Food and Beverages
Our popular inhouse Restaurant Academian offers a
variety of hot and cold meals, snacks and ice cream
Discounted meals and breakfast is also offered at the
nearby hotel Radisson Blu Arlandia.
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In the training centre there are also vending machines Lockers
with a variety of light meals, sandwiches, salads, We offer our airline customers a locker to stow away
snacks and soft drinks. Coffee machines are free to training materials in. If you are interested, please
use. If you bring your own food there are microwave contact our Service Centre. Please note that Oxford
ovens at your disposal. Aviation Academy is not responsible for any missing
belongings, personal or company-related.
Emergency and Evacuation
An evacuation chart is posted on each floor of the
building. Each poster is clearly marked with the You can take a break from your training in the Meeting
assembly point you should go to in case of fire. Lounge on the 3rd floor, where you can have a cup of
coffee or tea or buy soft drinks and snacks.
You will find washing machines, a tumble dryer and
ironing facilities situated in the basement of our On the 3rd floor you will find an Internet station with
facility. Washing powder is available at our Internet access free of charge, PC’s and plug-ins for
Service Centre. your own laptop.
Our Service Centre can assist you to send a fax.
Mail can be left at the Service Centre.
There is a fitness room and sauna located in the
basement of our facility. Adjacent to the Service Photocopies
Centre is a billiard room. You can play table tennis, Our Service Centre can assist students with
floor ball or play tennis on our own tennis court. photocopying for a small charge.
Rackets can be borrowed from the Service Centre.
Arlanda Airport - Oxford Aviation Academy
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FSTD Qualification Certificates are available on the
Oxford Aviation Academy website, www.oaa.com Oxford Aviation Academy can assist in arranging
hotel accommodation at discounted prices.
Oxford Aviation Academy can assist in claiming the For reservation, please contact us at:
refund of Swedish VAT at no cost. Email: firstname.lastname@example.org
Phone: +46 8 797 1763
Please contact Finance & Control,
phone: +46 8 797 1415, fax: +46 8 797 4569, Please note that the Service Centre can only assist
E-mail: email@example.com with hotel reservations in connection with training at
Oxford Aviation Academy.
Visa Application – Invitation letter.
Cecilia Hoffborn, phone +46 8 797 2728,
fax +46 8 797 4243,
E-mail: firstname.lastname@example.org We offer you a modern and comfortable
accommodation at competitive prices at our own
Hotel Nightstop ideally located just in front of our
Location training centre. Our product focuses on efficient,
practical and casual service. All our 58 rooms are
The Stockholm training facility is located at fully equipped with air conditioning, internet access,
Stockholm-Arlanda Airport, only a few minutes from refrigerator, comfortable beds, bathroom with bathtub
the terminal buildings, 42 km north of Stockholm and cable television with both domestic and foreign
Arriving at Arlanda Airport
Between the Airport terminals and Oxford Aviation
Academy there is a free-of-charge shuttle bus (No. 14)
leaving every 15 minutes in both directions. It takes
only 3-4 minutes to the Radisson Blu Arlandia Hotel
and the OAA Training Centre.
Arriving at Skavsta Airport
Skavsta (NYO) airport, located 80 minutes by bus
south of Stockholm, caters to a number of low cost
airlines. From Skavsta there are airport buses to
central Stockholm, where you change bus and take
the Arlanda Airport bus (45 minutes) to Arlanda
For tickets, timetables etc. see www.flygbussarna.se
Arriving by car
From Stockholm, motorway E4: Exit Arlanda, at
roundabout turn to Norrtälje/Almunge and turn right
at Radisson Blu Arlandia Hotel.
From Uppsala, motorway E4: Exit Arlanda, second
roundabout turn to Norrtälje/Almunge and turn right
at Radisson Blu Arlandia Hotel.
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You will also find gym facilities and sauna on site. The In Stockholm the average temperature is:
Coor restaurant Academian offers Health-conscious JAN -2,8º (+27,0 F)
meals. During your stay we provide convenient JUL +17,2º (+63,0 F)
Nightstop will satisfy the fundamental needs of all
travellers. Our aim is to always deliver service with
a warm and friendly attitude. Check-in is at the
Customer Service Centre who also assists with all
customer related issues.
Other Hotels in the area
Oxford Aviation Academy has discounted rates in
place with most hotels in the area. Our Service
Centre staff are happy to discuss requirements; any
reservations need to be made in advance to qualify for
room rates and other benefits.
For a detailed hotel list and prices, please contact
You can book a rental car from Hertz through the
Oxford Aviation Service Centre at a very competitive
price. Several car models in various price ranges
are available. Reservation shall be made via Oxford
Aviation Academy, Service Centre.
Direct payment to Hertz by the customer.
Money and Credit Cards
We will do our best to accommodate your requests, The Swedish currency is krona, SEK. Each krona is
but to increase your chances of obtaining the car of divided into 100 öre. Most international credit cards
your choice, please place your order with us well in are accepted in Sweden. For exchange there are
advance of arrival. several banks and exchange companies at Arlanda
The distance in time by car to Stockholm is about 30 Airport.
minutes, Uppsala 30 minutes, Märsta 10 minutes,
the Eurostop Shopping Mall and the Quality Hotel 5
minutes, Sky City 3 minutes and Sigtuna 20 minutes. Driver’s Licence
It is recommended that you bring an
international driver’s licence. If you plan to drive,
you must refrain from drinking alcohol. Keep your
Nice to know, Sweden consumption down, even the night before. Driving
while under the influence of alcohol is a serious
offence in Sweden, and the permissible amount of
Temperature alcohol in the blood is extremely low.
Your clothing requirements will depend on the season.
In wintertime (Nov-Mar) warm clothing and boots
or heavy shoes is a must. There are many delightful Telephone
days in the spring, but it can also be rainy and windy. The country code for Sweden is +46.
Summer temperatures are normally comfortable and
the humidity low. Early autumn is pleasant but the
nights are usually chilly.
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The voltage in Sweden is 220V.
Sweden has a Value Added Tax (VAT), which is
included in the price of all items and services.
However, tourists are refunded the tax before leaving
the country. When you buy something in a Tax Free
store, ask for a receipt, which enables you to reclaim
the VAT in cash when leaving the country. There are
“VAT-counters” at Arlanda Airport.
Tip is included in the price you pay in restaurants and
for taxi. However, it is usual to add an extra tip of
about 10% if you are satisfied with the service.
Medical costs in Sweden can be expensive unless
you have health insurance coverage. No vaccinations
are required to enter Sweden. Pharmacies are called
“Apotek”. The nearest pharmacy is located at the
airport in Sky City. The Service Centre will assist if you
need information about 24 hour dental or medical
services and pharmacies.
Other Organisations and Services Stockholm
Serious emergencies 112
Stockholm Info Service +46 8 508 285 08 Public Transportation
Taxi 020 +46 20 20 20 20 The Shuttle Bus leaves Radisson Blu Arlandia Hotel
Telephone information +46 8 118 118 (domestic) for the airport every 15 minutes. An Airport-City
Email information www.eniro 118118.se Bus leaves the airport every 10 minutes for the City
Terminal in downtown Stockholm. It takes around 40
Embassy of USA +46 8 783 53 00 The Arlanda Express Train, to and from Stockholm City,
Embassy of China +46 8 579 364 37 takes only 20 minutes and leaves every 15 minutes.
Embassy of Colombia +46 8 21 43 20
Embassy of France +46 8 459 53 00 There are also Commuter Trains from Märsta station
Embassy of Italy +46 8 545 671 00 to/from Stockholm City. Stockholm has a fairly
Embassy of Japan +46 8 579 353 00 extensive subway system justly described as “the
Embassy of Spain +46 8 667 94 30 longest art gallery in the world”. About half of the 99
Embassy of India +46 8 10 70 08 stations are embellished with artwork ranging from
Embassy of Kenya +46 8 21 83 00 sculptures and paintings to mosaics, wall relief and
engravings. To find a subway station, look for a white
Additional embassies and information can be found sign showing a blue “T”.
on the website www.sweden.gov.se
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Many buses are available in the Stockholm area. A
subway ticket entitles you to travel on the “SL” buses
and vice versa if you board within one hour from the
A nice city to visit nearby Oxford Aviation Academy
start of your journey. Be sure to keep your ticket until
is Sigtuna – Sweden’s first town. It was founded more
you have left the station. You may be asked to show it
than a thousand years ago and still holds a lot of the
again, and if you don’t have it, you may have to pay a
old structure from the past. Local buses leave for
fee. Tickets for subway and buses must be purchased
Sigtuna from Arlanda Airport. For info on how to get
in advance at stores called “Pressbyrån” (several
there and what to see please visit the official Sigtuna
located at the airport), commuter train stations or
website; www.sigtunaturism.se or visit the Arlanda
at the Central Station in Stockholm City. There are
Visitor Center located in the arrival hall at terminal 5.
different alternatives of tickets so please ask when
you purchase the ticket. The phone number to “SL” is
+46 8 600 1000.
The Stockholm Card The closest town to Oxford Aviation Academy is
A popular and comfortable way to see the main sights Märsta, located only minutes by car from OAA. Here
is to buy “The Stockholm Card”. The card is sold at you can find a variety of shops and restaurants. There
the Arlanda Visitor Center located in the arrival hall are local buses to Märsta leaving from Arlanda Airport.
at terminal 5, the Sweden House in Kungsträdgården, For more information about Märsta and how to get
at the Central Station in Stockholm City and at some there visit the Arlanda Visitor Center located in the
tourist offices. arrival hall at terminal 5. A map over Sigtuna and
Märsta can be found in the Service Centre.
Maps and Other Information
At the Service Centre you can get Stockholm maps
and the leaflet “Stockholm this week”. For more
information about Stockholm and its surroundings
please contact customer coordinator +46 8 7974691,
the Arlanda Visitor Center located in the arrival hall
at terminal 5 or visit the official Stockholm websites:
www.stockholmtown.se or www.visit-stockholm.com
“The big city with the small-town charm”. The
university city of Uppsala is located north of Arlanda
International Airport. With the commuter train
that departs every 30 minutes you will be there in
20 minutes. With 180,000 inhabitants, Uppsala is
Sweden’s fourth largest city. Uppsala has retained its
small-town charm while offering a big city’s selection
of shops, restaurants and things-to-do. Uppsala
also offers unique cultural treasures and an exciting
history. At the Service Centre you can get Uppsala
maps. Fore more information about Uppsala please
contact customer coordinator Håkan Lindström +46
8 797 4691, the Arlanda Visitor Center located in the
We look forward to meeting you
arrival hall at terminal 5 or visit the official Uppsala
tourist website: www.uppsala.nu
Upd Jan 2012
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Our aim is to provide you with the highest quality of training and the highest standards of service during
Your input, ratings and comments, are very important to us. This information will help us identify key
business areas in which we can better meet your needs. We are interested in your opinion on how we can
improve our services to you. OAA would like to thank you for taking the time to complete this customer
survey form before leaving our training centre. Please hand it over to our staff in the reception.
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Oxford Aviation Academy
SE-195 87 Stockholm
Phone +46 8 797 1763