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Microsoft Office XP Computer Applications _ Concepts

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Microsoft Office XP Computer Applications _ Concepts Powered By Docstoc
					IST 117 (Healy)

                                                                                                  Formatted: English (United States)
       ITE 115ST 117 Test 1Document (Markup) (60                                                  Formatted: English (United States)
        Questions: 100 points)Instructor’s Materials to                                           Formatted: Not Different first page header

                         accompany
                                                                                                  Formatted: Centered

   MICROSOFT OFFICE XP Computer Applications &
                  Concepts
                                                                                                  Formatted: Font: 20 pt
            Windows XP Professional OS                                                            Formatted: Normal, Centered




                           Concepts and Techniques
                             Instructor’s Manual
      ESSENTIAL INTRODUCTION TO COMPUTERS
       AND HOW TO PURCHASE, INSTALL,
AND MAINTAIN A PERSONAL COMPUTERWindows
                     XP
                                          TEST BANK
                                                                                                  Formatted: Centered

           TEST BANK ANSWERS ARE ON PAGE COM-TK.

Multiple Choice: (Please mark your answers on the Scantron form 882-E))
 1. All of the following are the main operations in the information processing cycle except
     __________.
     a. input and output
     b. database updatingcommunication
     c. processingprocess
     d. storage




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Note: If you are preparing an examination using your own word processor, for Multiple
      Choice questions 2 through 6 you must use the Picture command on the Insert menu
      to insert Fig03COM01.bmp. The figure is referenced when students answer the
      questions. When the Insert Picture dialog box displays, select FigCOM01Fig03.bmp
      from the Instructor’s Materials folder and make sure the Link to File check box is
      not checked.

 2. In the accompanying figure, Iinput devices __________.
     a. contain the electronic circuits that cause processing to occur
     b. make the information resulting from processing available for use
     c. allow data, programs, commands, and user responses to be entered into a computer
     d. consist of electronic components that store data
 3. A __________ is an input device on which data is typed to enter it into the computer.
     a. keyboard
     b. mouse
     c. scanner
     d. microphone

 4. In the accompanying figure, Tthe central processing unit (CPU) [microprocessor]
     __________.
     a. contains the electronic circuits that cause processing to occur
     b. makes the information resulting from processing available for use
     c. allows data, programs, commands, and user responses to be entered into a computer
     d. consists of electronic components that store data
 5. In the accompanying figure, Mmemory, also called random access memory, or RAM,
     __________.
     a. contains the electronic circuits that cause processing to occur
     b. makes the information resulting from processing available for use
     c. allows data, programs, commands, and user responses to be entered into a computer
     d. consists of electronic components that store data and instructions




 6. In the accompanying figure,Computer output devices such as printers and monitors
     __________.
     a. contain the electronic circuits that cause processing to occur
     b. make the information resulting from processing available for use and display


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     c. allow data, programs, commands, and user responses to be entered into a computer
     d. consist of electronic components that store data
                                                                                                      Formatted: Font: Bold
 7. The __________ printer is a type of impact printer sometimes used with personal
     computers.
     a. ink-jet
     b. laser
     c. dot matrix
     d. thermalAall of the above

 8. The speed of an ink-jet printer is measured by the number of __________ it can print.
     a. lines per minute (lpm)
     b. characters per second (cps)
     c. pages manuscripts per hour (mph)
     d. pages per minute (ppm)

 9. Two types of auxiliary storage devices more often used on personal computers are
    __________.
     a. keyboards and scanners
     b. hard disks, and CD-RW disksfloppy disks and hard disks
     c. monitors and printers
     d. control units and arithmetic logic units
10. Today, the most widely used floppy disk isA(n) __________ disk is slightly larger than a
     floppy disk inches wide and can store up to 1.44750 megabytes of data or 1,457,664
     characters. They also come in capacities of 100MB and 250MB.
     a. Zip®3.5
     b. CD-RW5.5
     c. Thumb Drive3.25
     d. DVD-ROM5.25

11. OOne billiontrillion bytes is called a __________, and typical hard disk sizes range from
    2010 to 18075 billion bytesstorage capacities of this magnitude are typically found on file
     server computer sytems..
     a.kilobyte (KB)
                                                                                                      Formatted: Bullets and Numbering
     b.a. b. megabyte (MB)
                                                                                                      Formatted: Indent: Left: 0.38"
     c.c. terabytegigabyte (TGB)
     d.   d. petabytedekabyte (PDB)



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12. A(n) __________ is an erasable compact disc that can be written on multiple times.
     a. CD-ROM (compact disc read-only memory)
     b. CD-R (compact disc-recordable)
     c. CD-RW (compact disc-rewritable)
     d. DVD-ROM (digital video disc-ROM)

13. Software can be categorized into two types: __________.
    a. word processing software and spreadsheet software
     b. database software and presentation graphics software
     c. applicationsystem software and systemapplication software
     d. desktop publishing software and communications software
14. All of the following except __________ are commonly used application system software.
     a. word processing software
     b. operating system software such as Windows XP
     c. electronic spreadsheet software
     d. database software
15. Word processing software such as Microsoft Word allows users to __________.
     a. add, subtract, and perform user-defined calculations on rows and columns of numbers
     b. enter, retrieve, and update data in an organized and efficient manner
     c. create documents called slides to be used in making presentations
     d. create, edit, format, and print documents

16. Electronic spreadsheet software allows users to __________.
     a. add, subtract, and perform user-defined calculations on rows and columns of numbers
     b. enter, retrieve, and update data in an organized and efficient manner
     c. create documents called slides to be used in making presentations
     d. create, edit, format, and print documents

17. Database software allows users to __________.
     a. add, subtract, and perform user-defined calculations on rows and columns of numbers
     b. enter, retrieve, and update data in an organized and efficient manner
     c. create documents called slides to be used in making presentations
     d. create, edit, format, and print documents




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18. Presentation graphics software such as PowerPoint allows users to __________.
     a. add, subtract, and perform user-defined calculations on rows and columns of numbers
     b. enter, retrieve, and update data in an organized and efficient manner
     c. create documents called slides to be used in making presentations
     d. create, edit, format, and print documents

19. People around the world are making use of the Internet to __________.
    a. send email messages to other users
     b. access a wealth of information
     c. shop for goods and services
     d. aAall of the above
20. In a Web page page address (URL), the __________ identifies the Web site, which is
     stored on a Web server.
     a. domain name
     b. protocol
     c. hypertext
     d. path

21. __________ e-commerce involves the sale of goods from a vendor to the general public.
     a. C2C (consumer to consumer)
     b. B2C (business to consumer)
     c. B2B (business to business)
     d. All of the above

22. Before buying a computer system, the purchaser should do some research on the
     __________.
     a. size and types of memory (RAM) and hard disk storage
     b. operating and other software included with the system
     c. speed of the microprocessor like an Intel Pentium 4 running at 3.46 GHz
     d. Aall of the above

                                                                                                  Formatted: Font: Bold
23. When purchasing a desktop computer, a buyer should do all of the following except
     __________.
     a. look for free software
     b. consider more than just price
     c. be aware of hidden costs
     d. buy the smallest system available


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24. When purchasing a notebook computer, a buyer should do all of the following except
       __________.
       a. purchase a notebook with the smallest possible passive-matrix screen
       b. if necessary, upgrade memory and disk storage at the time of purchase
       c. make sure the notebook has a CD-ROM or DVD-ROM drive
       d. experiment with different pointing devices and keyboards

25. When installing a computer system, the computer user should __________.
       a. read the installation manuals after installing the equipment
       b. throw out all the paperwork that comes with the system
       c. install the computer in an area where temperature and humidity can be maintained
       d. dispose of the shipping containers and packing materials for all equipment

True/False
T F       1.Data is information that is organized, meaningful, and useful.
                                                                                                          Formatted: Bullets and Numbering
   T      2.Information is a collection of raw facts, figures, and symbols given to a computer
   F          during the input operation.
                                                                                                          Formatted: Bullets and Numbering
   T      3.Because a computer’s electronic circuits rarely fail and the data flows along these
   F          circuits at close to the speed of light, processing can be accomplished in billionths
              of a second.
                                                                                                          Formatted: Bullets and Numbering
   T      4.A typical notebook computer keyboard has 101 to 105 keys.
   F
                                                                                                          Formatted: Bullets and Numbering
   T      5.The control unit is the part of the central processing unit (CPU) that interprets the
   F          instructions.
                                                                                                          Formatted: Bullets and Numbering
   T      6.The arithmetic/logic unit is the part of the central processing unit (CPU) that performs
   F         the logical and arithmetic processes.
                                                                                                          Formatted: Bullets and Numbering
   T      7.One kilobyte (K or KB) equals approximately one million memory locations, and one
   F          megabyte (M or MB) equals approximately 1,000 memory locations.
                                                                                                          Formatted: Bullets and Numbering
   T      8.Nonimpact printers print by striking an inked ribbon against the paper.
   F
                                                                                                          Formatted: Bullets and Numbering
   T      9.An impact printer does a better job printing different fonts than a nonimpact printer


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   F        and is quieter.
                                                                                                      Formatted: Bullets and Numbering
   T   10.The popular and affordable ink-jet printer works similarly to a copying machine by
   F        converting data from the computer into a beam of light that is focused on a
            photoconductor drum, forming the images to be printed.
                                                                                                      Formatted: Bullets and Numbering
   T   11.Laser printers form a character by using a nozzle that sprays drops of ink onto the
   F        page.
                                                                                                      Formatted: Bullets and Numbering
   T   12.Laser printers produce high-quality black-and-white or color output and are used for
   F        applications that combine text and graphics such as desktop publishing.
                                                                                                      Formatted: Bullets and Numbering
   T   13.Because today’s 3.5-inch disks are not at all floppy, the term floppy disk no longer is
   F        used.
                                                                                                      Formatted: Bullets and Numbering
   T   14.A floppy disk is a type of magnetic disk, which means it uses magnetic patterns to
   F        store items such as data, instructions, and information on the disk’s surface.
                                                                                                      Formatted: Bullets and Numbering
   T   15.Although available in nonremovable form, most hard disks can be removed from the
   F       computer.
                                                                                                      Formatted: Bullets and Numbering
   T   16.When reading or writing, the read/write heads on a hard disk drive actually touch the
   F        surface of the disk.
                                                                                                      Formatted: Bullets and Numbering
   T   17.A CD-R (compact disc-recordable) is a multisession compact disc onto which users
   F        can record their own items such as text, graphics, and audio.
                                                                                                      Formatted: Bullets and Numbering
   T   18.For a computer to operate, an application software program must be stored in the
   F        computer’s memory.
                                                                                                      Formatted: Bullets and Numbering
   T   19.Personal computer users seldom use application software.
   F
                                                                                                      Formatted: Bullets and Numbering
   T   20.Word processing software is oriented toward working with text, but most word
   F        processing packages also can include numeric and graphic information.
                                                                                                      Formatted: Bullets and Numbering
   T   21.Electronic spreadsheet software demands the same tedious recalculations required
   F        with manual methods.
                                                                                                      Formatted: Bullets and Numbering
   T   22.Presentation graphics software allows users to create documents called slides to be
   F        used in making presentations.
                                                                                                      Formatted: Bullets and Numbering
   T   23.A network that connects computers in a limited geographic area, such as a school
   F        computer laboratory, office, or group of buildings, is called a wide area network
            (WAN).


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                                                                                                         Formatted: Bullets and Numbering
   T   24.A network that covers a large geographical area, such as one that connects the district
   F        offices of a national corporation, is called a local area network (LAN).
                                                                                                         Formatted: Bullets and Numbering
   T   25.An Internet service provider (ISP) is an organization that supplies connections to the
   F        Internet for a monthly fee.
                                                                                                         Formatted: Bullets and Numbering
   T   26.An online service provides access to the Internet, but it also offers a variety of other
   F        specialized content and services such as financial data, hardware and software
            guides, news, weather, legal information, and other similar commodities.
                                                                                                         Formatted: Bullets and Numbering
   T   27.The fees for using an online service usually are slightly lower than the fees for using
   F        an Internet service provider (ISP).
                                                                                                         Formatted: Bullets and Numbering
   T   28.Web pages are stored on computers throughout the world.
   F
                                                                                                         Formatted: Bullets and Numbering
   T   29.A URL consists of a protocol, domain name, and sometimes the path to a specific
   F        Web page or location in a page.
                                                                                                         Formatted: Bullets and Numbering
   T   30.Most Web page URLs begin with http://, which stands for hypertext transfer protocol,
   F        the communications standard used to transfer pages on the Web.
                                                                                                         Formatted: Bullets and Numbering
   T   31.Knowing what application products he or she plans to use will help a buyer decide on
   F        the type of computer to buy, as well as to define the memory, storage, and other
            requirements.
                                                                                                         Formatted: Bullets and Numbering
   T   32.Free software has value only if it would not have been purchased if it had not come
   F        with the computer.
                                                                                                         Formatted: Bullets and Numbering
   T   33.Mail-order companies that sell computer systems by telephone or online via the Web
   F        often demand the highest prices but extend more personal service.
                                                                                                         Formatted: Bullets and Numbering
   T   34.When buying a used computer system, stick with name brands because most brand-
   F        name systems have longer warranties, are better supported, and have more
            authorized centers for repair services.
                                                                                                         Formatted: Bullets and Numbering
   T   35.An increasing number of companies are taking trade-ins on old computers.
   F
                                                                                                         Formatted: Bullets and Numbering
   T   36.The lowest cost computer system always is the best buy.
   F
                                                                                                         Formatted: Bullets and Numbering
   T   37.When purchasing a computer system, it is best to buy a system compatible with one
   F        used elsewhere.


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                                                                                                     Formatted: Bullets and Numbering
   T   38.Many credit cards now offer purchase protection and extended warranty benefits that
   F        cover a computer buyer in case of loss of or damage to purchased goods.
                                                                                                     Formatted: Bullets and Numbering
   T   39.Computer obsolescence can be delayed by purchasing the fastest processor, the most
   F        memory, and the largest hard drive that can be afforded.
                                                                                                     Formatted: Bullets and Numbering
   T   40.Active-matrix screens display high-quality color that is viewable from all angles.
   F
                                                                                                     Formatted: Bullets and Numbering
   T   41.Today, most notebook computers come with an internal CD-ROM drive.
   F
                                                                                                     Formatted: Bullets and Numbering
   T   42.If a buyer anticipates running a notebook computer on batteries frequently, a system
   F        should be chosen that uses nickel cadmium or nickel hydride batteries (they last
            longer than lithium-ion batteries).
                                                                                                     Formatted: Bullets and Numbering
   T   43.Some handheld computers come with a modem that can send and receive data across
   F        telephone.
                                                                                                     Formatted: Bullets and Numbering
   T   44.Ergonomics is an applied science devoted to making the equipment and its
   F        surrounding work area safer and more efficient.
                                                                                                     Formatted: Bullets and Numbering
   T   45.To avoid data loss, do not place floppy disks on a telephone or near any other
   F        electrical or electronic equipment.
                                                                                                     Formatted: Bullets and Numbering
   T   46.Being a registered user not only can cost time and money when calling with a support
   F       question, it also makes a computer buyer ineligible for special pricing on software
            upgrades.
                                                                                                     Formatted: Bullets and Numbering
   T   47.Before working inside a computer, turn on the power and connect the equipment to
   F        the power source.
                                                                                                     Formatted: Bullets and Numbering
   T   48.A computer virus is a potentially damaging computer program designed to infect
   F        other software or files by attaching itself to the software or files with which it
            comes in contact.
                                                                                                     Formatted: Bullets and Numbering
   T   49.Defragmenting a hard disk scrambles the files so they are in noncontiguous
   F        (nonadjacent) clusters, making disk operations slower.
                                                                                                     Formatted: Bullets and Numbering
   T   50.Diagnostic tools help test system components, monitor system resources such as
   F        memory and processing power, undo changes made to system files, and more.




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Short AnswerCompletion
 1.A(n) __________ is an electronic device, operating under the control of instructions stored in
     its own memory unit, that can accept data (input), manipulate the data according to
     specified rules (process), produce information (output) from the processing, and store the
     results for future use.
                                                                                                       Formatted: Bullets and Numbering
 2.Collectively, the four general operations that comprise the __________ describe the
     procedures a computer performs to process data into information and store it for future use.

 3.The detailed set of instructions that tell a computer exactly what to do are called a(n)
    __________.

 4.Popular __________ include the keyboard, mouse, digital camera, scanner, and microphone.
 5.A(n) __________ is a pointing devices that fits comfortably under the palm of the hand.

 6.The __________ is made up of the control unit and arithmetic/logic unit.
 7.On personal computers, the CPU is designed into a chip called a(n) __________.

 8.Any data to be processed must first be stored in __________.

 9.A(n) __________ usually stores one character.

10.When a computer is used for processing tasks such as word processing, spreadsheets, or data
    management, the two __________ more commonly used are the printer and a television-
     like display device.

11.Most full-sized personal computers use a television-like display device called a(n)
    __________.

12.__________ are used to store instructions and data when they are not being used in memory.

13.A(n) __________ is a portable, inexpensive storage medium that consists of a thin, circular,
     flexible plastic disk with a magnetic coating enclosed in a square-shaped plastic shell.




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Note: If you are preparing an examination using your own word processor, for Short
      Answer questions 134 through 156 you must use the Picture command on the Insert
      menu to insert FigCOM02Fig18.bmp. The figure is referenced when students
      answer the questions. When the Insert Picture dialog box displays, select
      FigCOM02Fig18.bmp from the Instructor’s Materials folder and make sure the
      Link to File check box is not checked.
                                                                                                        Formatted: Bullets and Numbering
14.__________ is the process of preparing a disk, such as that shown in the accompanying
     figure, for reading and writing by organizing the disk into storage locations called tracks
     and sectors.
15.A(n) __________, such as that shown in the accompanying figure, is a narrow recording
     band that forms a full circle on the surface of a disk.

16.A(n) __________, such as that shown in the accompanying figure, is capable of holding 512
     bytes of data.
17.The time required to access and retrieve data from a disk is called the __________.
18.A(n) __________ consists of one or more rigid metal platters coated with a metal oxide
     material that allows data to be recorded magnetically on the surface of the platters.

19.A(n) __________, also called an optical disc, is a flat, round, portable metal storage medium
     that usually is 4.75 inches in diameter and less than 1/20 of an inch thick.
20.A(n) __________ is a compact disc that uses the same laser technology as audio CDs for
     recording music.
21.A(n) __________ is a very high capacity compact disc capable of storing from 4.7 GB to 17
     GB – more than enough to hold a telephone book containing every resident in the United
     States.

22.__________ consists of programs to control the operations of computer equipment.

23.Instructions in the __________ tell the computer how to perform the functions of loading,
     storing, and executing an application program and how to transfer data.
24.The process of loading the operating system into a computer’s memory from auxiliary
     storage is called __________.
25.Today, most computers use an operating system that has a(n) __________ that provides
     visual clues such as icon symbols to help the user.

26.__________ consists of programs that tell a computer how to produce information.


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27.A(n) __________ is a collection of computers and devices connected via communications
     media and devices such as cables, telephone lines, modems, or other means.
28.The world’s largest network is the __________, which is a worldwide collection of networks
     that links together millions of computers by means of modems, telephone lines, cables, and
     other communications devices and media.
29.One of the more popular segments of the Internet is the __________, which contains billions
     of documents called Web pages.

30.A(n) __________ is a document that contains text, graphics, sound, and/or video, and has
    built-in connections, or hyperlinks, to other Web documents.

31.A(n) __________ is a related collection of Web pages.
32.Web pages are accessed and viewed using a software program called a(n) __________.

33.A Web page has a unique address, called a(n) __________.
34.A(n) __________ is a computer that delivers (serves) Web pages.

35.When business activities are conducted online, people are participating in __________.
                                                                                                       Formatted: Bullets and Numbering
     A(n) __________ is an electronic device, operating under the control of instructions stored
     in its own memory unit, that can accept data (input), manipulate the data according to
     specified rules (process), produce information (output) from the processing, and store the
     results for future use.




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TEST BANK ANSWERS

ESSENTIAL INTRODUCTION TO COMPUTERS

Multiple Choice




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                                                                                       Formatted: Not Different first page header
                  6.b [COM-6]       11.c [COM-11]   17.b [COM-16]   22.d [COM-21 to
1.b [COM-2]                                                         COM-27]
                                                                                       Formatted: Bullets and Numbering
                  7.c [COM-7]       12.b [COM-12]   18.c [COM-16]
2.c [COM-4]                                                         23.d [COM-21 to
                  8.d [COM-7]       13.c [COM-14]   19.d [COM-17]   COM-27]
3.a [COM-4]
                  9.b [COM-9, and   14.b [COM-14]   20.a [COM-18]   24.a [COM-27 to
4.a [COM-6]       COM-10]                                           COM-29]
                                    15.d [COM-15]   21.b [COM-18]
5.d [COM-6]       10.a [COM-9]                                      25.c [COM-34 to
                                    16.a [COM-15]                   COM-36]


True/False




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                                                                                       Formatted: Not Different first page header
                  11.F [COM-7]    21.F [COM-15]   31.T [COM-20]   41.T [COM-28]
1.F [COM-3]
                                                                                       Formatted: Bullets and Numbering
                  12.T [COM-7]    22.T [COM-16]   32.F [COM-21]   42.F [COM-29]
2.F [COM-3]
                  13.F [COM-9]    23.F [COM-16]   33.F [COM-25]   43.T [COM-32]
3.T [COM-3]
                  14.T [COM-9]    24.F [COM-16]   34.T [COM-26]   44.T [COM-34]
4.F [COM-4]
                  15.F [COM-10]   25.T [COM-17]   35.F [COM-26]   45.T [COM-35]
5.T [COM-6]
                  16.F [COM-11]   26.T [COM-17]   36.F [COM-26]   46.F [COM-36]
6.T [COM-6]
                  17.T [COM-12]   27.F [COM-17]   37.T [COM-29]   47.F [COM-37]
7.F [COM-6]
                  18.F [COM-14]   28.T [COM-17]   38.T [COM-27]   48.T [COM-38]
8.F [COM-7]
                  19.F [COM-14]   29.T [COM-18]   39.T [COM-24]   49.F [COM-38]
9.F [COM-7]
                  20.T [COM-15]   30.T [COM-18]   40.T [COM-27]   50.T [COM-38]
10.F [COM-7]


Short AnswerCompletion




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                                  12.Storage devices or Auxiliary   25.graphical user interface
1.computer [COM-2]                storage or Secondary storage      (GUI) [COM-14]
                                                                                                       Formatted: Bullets and Numbering
                                  devices [COM-9]
2.information processing cycle                                      26.Application software
[COM-2]                           13.floppy disk or diskette        [COM-14]
                                  [COM-9]
3.computer program or software                                      27.network [COM-16]
[COM-3]                           14.Formatting [COM-10]
                                                                    28.Internet [COM-16]
4.input devices [COM-4]           15.track [COM-10]
                                                                    29.World Wide Web or Web
5.mouse [COM-5]                   16.sector [COM-10]                [COM-17]


6.central processing unit (CPU)   17.access time [COM-10]           30.Web page [COM-17]
[COM-6]
                                  18.hard disk [COM-10]             31.Web site [COM-17]
7.processor [COM-6]
                                  19.compact disc (CD) [COM-        32.Web browser [COM-17]
8.memory or random access         11]
memory or RAM [COM-6]                                               33.Uniform Resource Locator
                                  20.CD-ROM or compact disc         (URL) [COM-17]
9.memory location or byte         read-only memory [COM-12]
[COM-6]                                                             34.Web server [COM-18]
                                  21.DVD-ROM (digital video
10.output devices [COM-6]         disc-ROM) [COM-12]                35.e-commerce or electronic
                                                                    commerce [COM-18]
11.screen or monitor or CRT       22.System software [COM-14]
(cathode ray tube) [COM-8]                                          computer [COM-2]
                                  23.operating system [COM-14]


                                  24.booting [COM-14]




                                                                                                  16
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                                                                                                  Formatted: Bullets and Numbering
26. Microsoft Windows XP __________.
     a. is the newest version of Microsoft Windows
     b. can address more than four gigabytes of RAM
     c. provides for accessing to information via an intranet (local Internet)
     d. all of the above

27. Through the graphical user interface (GUI), you can __________.
    a. make selections on the computer
     b. request information from the computer
     c. respond to messages displayed by the computer
     d. all of the above
28. An operating system which can be used easily by individuals with limited training is called
     __________.
     a. fool-proof
     b. user friendly
     c. goof-proofan application program
     d. all of the above




                                                                                                  Formatted: Bullets and Numbering
29. Items that are placed in the Recycle Bin on the computer desktop __________.
     a. are gone forever
     b. are removed from the computer’s memory when the computer is turned off
     c. can be recovered unless you first emptiedy the Recycle Bin
     d. all of the above

                                                                                                  Formatted: Bullets and Numbering
30. The buttons in the taskbar button on the Windows XP taskbar area indicate __________.
     a. what tasks you should do
     b. what tasks are possible for you to do
                                                                                                  Formatted: Right: 0.25"



                                                                                             17
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     c. what windows are currently open
     d. all of the above
31. The properties of an object __________.
     a. include every object below it in the hierarchy
     b. must be changed at regular intervals
     c. are hidden and cannot be known
     d. may include an icon for it
                                                                                              Formatted: Font: Bold
32. The commands on the Start menu allow you to do all of the following except __________.
     a. connect to the Internet

     b. publish files to an the Internet Web site
     c. search for documents

     d. obtain help on various topics
33. You can tell that a command has a submenu, because if it does, __________.
     a. there is a right arrow immediately following it on the main menu
     b. it is highlighted
     c. it has a colored border around it
     d. all of the above
34. When you launch a new program, its name is added to the most frequently used programs
     list unless that list is full, in which case __________.
     a. its name is added, but you just can’t see it
     b. its name is not added, because there is no room for it
     c. its name is added, replacing the name of a less-frequently used program
     d. all of the above

35. A shortcut menu __________.
    a. displays when you right-click an object
     b. speeds up your work
     c. contains commands specifically related to an object
     d. all of the above

                                                                                              Formatted: Bullets and Numbering
36. Clicking the vertical the scroll arrow in a window scrolls athe window __________.
     a. one screen at a time
     b. one line at a time
                                                                                              Formatted: Right: 0.25"



                                                                                         18
IST 117 (Healy)


     c. one paragraph at a time
     d. all of the above
37. Windows XP displays a dialog box whenever __________.
     a. Windows XP needs to supply information to you
     b. Windows XP wants you to enter information
     c. Windows XP wants you to select among several options
     d. all of the above

38. A Web serversite is __________.
     a. anything that can be viewed using a Web browser
     b. a program written in HTML
     c. a computer connected to the Internet containing Web pages you can viewreference
     d. all of the above

39. To expand a drive ( click on + sign ) means __________.
     a. to increase its capacity so that it can hold more files
     b. to display the folders it contains
     c. to adjust it for high density disks
     d. all of the above

40. The difference between copying a file and moving a file is __________.
    a. nothing; they are exactly the same
     b. copying a file destroys the original; moving does not destroy anything
     c. when you copy a file, you end up with two identical copies
     d. all of the above




                                                                                               Formatted: Bullets and Numbering
41. The files in the My Pictures folders can be displayed as __________.
     a. thumbnails
     b. tiles
     c. icons
     d. all of the above

42. You should delete a file __________.
    a. whenever you have more thanonly one copy of the file
     b. only with great caution (think before you delete!)extreme caution
     c. if the file is very large                                                              Formatted: Right: 0.25"



                                                                                          19
IST 117 (Healy)


     d. all of the above
43. You can launch Windows XP Help and Support by __________.
     a. pressing F7
     b. pressing CTRL+H
     c. typing in H, typing in E, typing in L, typing in P
     d. clicking on Help
44. The Turn Off Computer link on the Welcome screen __________.
     a. logs the current user out so others can use the machine
     b. turns off the power to the computer
     c. shuts down Windows so you can then turn off the power
     d. all of the above
                                                                                        Formatted: Font: Bold
45. Which of the following aisre not contained in Microsoft OfficeWindows 2003XP        Formatted: Font: Bold
     Professional Edition ?.
     a. Microsoft Word 20032
     b. Microsoft Internet FTPWeb Editor 20032
     c. Microsoft Access 20032
     d. Microsoft Excel 20032
                                                                                        Formatted: Font: Bold
46. Which of the following does not indicate that a window is the active window?        Formatted: Underline
    a. It is displayed in the foreground of the screen
     b. Its border is highlighted
     c. Its Maximize button is selected
     d. Itss name is on a non-recessed dark blue button on the taskbar




                                                                                        Formatted: Bullets and Numbering
47. Which of the following can you not do in Microsoft Excel 20032?
    a. complete calculations
     b. graph data
     c. publish data to the Web
     d. shut down the computer

                                                                                        Formatted: Bullets and Numbering
48. Which of the following can you do in Microsoft Access 20032?
     a. create a database                                                               Formatted: Right: 0.25"



                                                                                   20
IST 117 (Healy)


     b. add, change and delete data
     c. create forms and reports
     d. all of the above
49. Which of the following can you do in Microsoft PowerPoint 20032?
     a. make a presentation using overhead transparencies
     b. make a presentation using 35mm slides
     c. run a virtual presentation on the Internet
     d. all of the above
                                                                                                    Formatted: Font: Bold
50. Which of the following is not controlled and/or allocated by a computer’s operating
     system?
     a. the computer memory
     b. the printers attached to the computer
     c. the computer’s CD-ROM
     d. the length (in bytes) of the documents in the computer




                                                                                                    Formatted: Bullets and Numbering
51. Clicking the _______ button on the Help toolbar displays a list of Help topics and pages
     read during the current session.
     a. Index
     b. History
     c. Options
     d. Favorites

                                                                                                    Formatted: Right: 0.25"



                                                                                               21
IST 117 (Healy)

                                                                                                 Formatted: Bullets and Numbering
52. Pointing to an item, holding down the secondary mouse button, moving the item to the
     desired location, and then releasing the secondary mouse button is called _________.
     a. Right dragging
     b. Left dragging
     c. Dragging
     d. Pointing

                                                                                                 Formatted: Bullets and Numbering
53. The _____ in the My Computer window enables you to launch an application, display a
     document, open another window, and search for information on the Internet.
     a. Address bar
     b. Menu bar
     c. Standard buttons toolbar
     d. Title bar

                                                                                                 Formatted: Bullets and Numbering
54. To maximize a window using shortcut keys, press:
    a. Windows + M
     b. Windows + Shift + M
     c. Ctrl + M
     d. Ctrl + Shift + M

                                                                                                 Formatted: Bullets and Numbering
55. The menu that displays when you point to a command followed by a right arrow is called:
    a. option menu
     b. submenu
     c. shortcut menu
     d. subcommand menu




                                                                                                 Formatted: Bullets and Numbering
56. To bookmark a Help topic using shortcut keys, press _____, then press A
     a. Shift + F10
     b. F1
     c. Alt + F4
     d. Ctrl + F5

57. In Windows XP, to display the Start menu using shortcut keys, press:                         Formatted: Bullets and Numbering
    a. Ctrl + Esc
                                                                                                 Formatted: Right: 0.25"



                                                                                            22
IST 117 (Healy)


     b. Ctrl + Enter
     c. Alt + Tab
     d. Ctrl + F4

58. To scroll short distances in a window, click the _______                                       Formatted: Bullets and Numbering
    a. scroll bar
    b. scroll arrow
    c. scroll box
    d. scroll line

59. When you _______ open windows, the windows display on top of each other in an                  Formatted: Bullets and Numbering
    organized manner.
    a. cascade                                                                                     Formatted: Bullets and Numbering
    b. tile
    c. maximize
    d. minimize

60. To close an already expanded folder using shortcut keys, click the folder icon, then press:    Formatted: Bullets and Numbering
    a. the Left arrow key
    b. the Right arrow key
    c. the Up arrow key
    d. the Down arrow key
                                                                                                   Formatted: Indent: Left: 0.38"
61. When a window is maximized, the ___________ button replaces the Maximize button on             Formatted: Bullets and Numbering
    the title bar.
    a. Restore Down
    b. Minimize
    c. Bold
    d. Task
62. Deleting a desktop icon by holding down the right mouse button and dragging the icon to
    the Recycle Bin is called __________
    a. Dragging
    b. Right-Dragging
    c. Recycle-Dragging
    d. the Down arrow key


63. One way to rename a file is to:                                                                Formatted: Bullets and Numbering
    a. Type “Rename” over the file’s icon
    b. Left-click the file icon, click Rename, and type the new name
    c. Right-click the file icon, click Rename, and type the new name                              Formatted: Indent: Left: 0.38"
    d. None of the above
                                                                                                   Formatted: Indent: Left: 0.38"
64. One way to copy a file in Windows is to:                                                       Formatted: Bullets and Numbering
    a. Type “Copy” over the file’s icon, click Paste on the Edit menu
    b. Left-click the file’s icon, click Copy, click Edit, click Paste
                                                                                                   Formatted: Right: 0.25"



                                                                                              23
IST 117 (Healy)


     c. Right-click the file’s icon, click Copy, click Edit, click Paste
     d. None of the above
                                                                                                  Formatted: Indent: Left: 0.38"
65. The ___________ feature of Windows allows you to return your computer to the state that       Formatted: Bullets and Numbering
    it was in before you experienced a serious problem to prevent the loss of important
    information and data.
    a. System Restore
    b. System Backup
    c. System Recovery
    d. None of the above
                                                                                                  Formatted: Indent: Left: 0.38"
66. One way to place a program’s icon on the Windows XP desktop is to Click Start, Click          Formatted: Bullets and Numbering
    Programs, find the program file in the storage system using Windows Explorer, Right-          Formatted: Font: Bold
    Click the program file, Click Send To, Click Desktop                                          Formatted: Font: Bold
    a. True                                                                                       Formatted: Font: Bold
    b. False
                                                                                                  Formatted: Font: Bold
                                                                                                  Formatted: Indent: Left: 0.38"
67. In Windows XP, if a file is “Read-only”, you are not permitted to modify the file until the
                                                                                                  Formatted: Bullets and Numbering
    “Read-only” permission is removed. How can this be accomplished ?
    a. Double-Click the file and click Read-only                                                  Formatted: Font: Bold

    b. Single-Click the file and click Read-only                                                  Formatted: Font: Bold
    c. Right-Click on the file, Click “Properties”, click Read-only
    d. Right-Click on the file, Click “Properties”, uncheck the Read-only check box               Formatted: Indent: Left: 0.38"


68. In Windows XP, to obtain Help, you can press the _____ key , and to display the Start         Formatted: Bullets and Numbering
    Menu, you can hold down the ______ key and press the ______key.
    a. F12    Ctrl    Del      b. F1      Ctrl     Esc
    c. Ctrl   Alt     Del      d. F1     Ctrl      Alt                                            Formatted: Indent: Left: 0.38"


69. In Windows XP, a ____________ will stay on the screen for about 5 seconds.                    Formatted: Bullets and Numbering
    a. Help Tip          b. Screen Tip c. Tool Tip                                                Formatted: Font: Bold


70. In Windows XP, you can get access to and terminate programs which are no longer               Formatted: Bullets and Numbering
    responding by doing what ?
    a. Pressing Ctrl Alt Del and clicking the Task Manager button
    b. Pressing Ctrl Esc      and clicking the Task Manager button
    c. Pressing Ctrl F1        and clicking the Task Manager button                               Formatted: Indent: Left: 0.38"
                                                                                                  Formatted: Outline numbered + Level: 1 +
71. Although oher removable media may be used for storage, the ____________ is one of the         Numbering Style: 1, 2, 3, … + Start at: 1 +
    more popular drives.                                                                          Alignment: Right + Aligned at: 0.25" + Tab
                                                                                                  after: 0.38" + Indent at: 0.38"
    a. Floppy disk drive
                                                                                                  Formatted: Bullets and Numbering
    b. USB Flash drive
    c. Zip disk drive                                                                             Formatted: Outline numbered + Level: 2 +
                                                                                                  Numbering Style: a, b, c, … + Start at: 1 +
    d. External hard disk drive                                                                   Alignment: Left + Aligned at: 0.38" + Tab
                                                                                                  after: 0.63" + Indent at: 0.5"
                                                                                                  Formatted: Indent: Left: 0.38"
                                                                                                  Formatted: Right: 0.25"



                                                                                             24
IST 117 (Healy)


72. To close a number of open windows in rapid succession, you hold down the _______ key       Formatted: Outline numbered + Level: 1 +
                                                                                               Numbering Style: 1, 2, 3, … + Start at: 1 +
    and press the ________ key.                                                                Alignment: Right + Aligned at: 0.25" + Tab
    a. Alt F4                                                                                  after: 0.38" + Indent at: 0.38"
    b. Esc F4                                                                                  Formatted: Bullets and Numbering
    c. Tab F4                                                                                  Formatted: Indent: Left: 0.38"
    d. Del F4

73. The _______________ feature of Windows XP allows a person at another computer to           Formatted: Outline numbered + Level: 1 +
                                                                                               Numbering Style: 1, 2, 3, … + Start at: 1 +
    connect to and control your computer while helping to solve a problem.                     Alignment: Right + Aligned at: 0.25" + Tab
    a. Ask for Assistance                                                                      after: 0.38" + Indent at: 0.38"
    b. Remote Control                                                                          Formatted: Bullets and Numbering
    c. System Rescue                                                                           Formatted: Outline numbered + Level: 2 +
    d. Remote Assistance                                                                       Numbering Style: a, b, c, … + Start at: 1 +
                                                                                               Alignment: Left + Aligned at: 0.38" + Tab
                                                                                               after: 0.63" + Indent at: 0.5"
74. When you delete a program’s icon in Windows XP, the program is uninstalled from the
                                                                                               Formatted: Indent: Left: 0.38"
    hard drive when you empty the Recycle Bin.
                                                                                               Formatted: Outline numbered + Level: 1 +
    a. True                                                                                    Numbering Style: 1, 2, 3, … + Start at: 1 +
    b. False                                                                                   Alignment: Right + Aligned at: 0.25" + Tab
                                                                                               after: 0.38" + Indent at: 0.38"

75. In Microsoft PowerPoint, you create a presentation in _________ view which allows you      Formatted: Bullets and Numbering

    to view the tabs pane, slide pane and notes pane at the same time.                         Formatted: Outline numbered + Level: 2 +
                                                                                               Numbering Style: a, b, c, … + Start at: 1 +
    a. Slide sorter                                                                            Alignment: Left + Aligned at: 0.38" + Tab
    b. Slide show                                                                              after: 0.63" + Indent at: 0.5"
    c. Normal                                                                                  Formatted: Indent: Left: 0.38"
    d. Outline                                                                                 Formatted: Outline numbered + Level: 1 +
                                                                                               Numbering Style: 1, 2, 3, … + Start at: 1 +
                                                                                               Alignment: Right + Aligned at: 0.25" + Tab
                                                                                               after: 0.38" + Indent at: 0.38"
                                                                                               Formatted: Bullets and Numbering
                                                                                               Formatted: Outline numbered + Level: 2 +
                                                                                               Numbering Style: a, b, c, … + Start at: 1 +
                                                                                               Alignment: Left + Aligned at: 0.38" + Tab
                                                                                               after: 0.63" + Indent at: 0.5"




                                                                                               Formatted: Right: 0.25"



                                                                                          25
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                         Formatted: Bullets and Numbering
     b [COM-2]
     c [COM-4]
     a [COM-4]
     a [COM-6]
     d [COM-6]
     b [COM-6]
     c [COM-7]
     d [COM-7]
     b [COM-9]
     a [COM-9]
     c [COM-11]
     b [COM-12]
     c [COM-14]
     b [COM-14]
     d [COM-15]
     a [COM-15]
     b [COM-16]
     c [COM-16]
     d [COM-17]
     a [COM-18]
     b [COM-18]
     d [COM-21]
     d [COM-21]
     a [COM-27]
     c [COM-34]

                         Formatted: Bullets and Numbering
     d [INT 1.06]
     d [INT 1.06]
     b [INT 1.07]
     c [INT 1.34]
     c [INT 1.11]
     d [INT 1.11]
     b [INT 1.12]
                         Formatted: Right: 0.25"



                    26
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     a [INT 1.13]
     c [INT 1.14]
     d [INT 1.16]
     b [INT 1.31]
     d [INT 1.35]
     c [INT 1.38]
     b [INT 1.42]
     c [INT 1.51]
     d [INT 1.52]
     b [INT 1.55]
     d [INT 1.57]
     c [INT 1.64]
     b [INT 1.66]
     d [INT 1.17]
     d [INT 1.70]
     d [INT 1.72]
     d [INT 1.73]
     d [INT 1.04]
     b
     a
     a
     b
     b
     a
     a
     b
     a
     a
                         Formatted: Indent: Left: 0.25"




                         Formatted: Right: 0.25"



                    27

				
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