Mobile2Win maximizes uptime with Netmagic Solutions’ hosting services by NetmagicSolutions

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After evaluating several players, Mobile2Win chose Netmagic Solutions for itsreputation as a reliable managed IT hosting service provider. Netmagic Solutions offered Mobile2Win a dedicated hosting solution with 24x7 monitoring & support through its Network Operations Center (NOC), a burstable bandwidth to accommodatethe spike in traffic to the company’s portal and firewall management services.

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									   Case Study - IDC & Managed Hosting

The Client                                                    Mobile2Win maximizes uptime with Netmagic Solutions’
Mobile2win is a market leader in the mobile advertising       hosting services
field & rich media content since its inception in 2003.
Having worked with over 250 brands globally, it shares an
exclusive relationship with over 17 media companies, has
connectivity all across India with its unique shortcode -     Business Scenario
58558, and provides its products and services to all major    Mobile2win is a market leader in the mobile advertising field & rich media content. The
network carriers.                                             company has worked on over 300 brand campaigns; shares an exclusive relationship
                                                              with over 17 media companies, has connectivity all across India with its unique short
                                                              code - 58558, and provides its products and services to all major network carriers.
Industry
                                                              An unprecedented growth in business volume driven by increase in demand for mobile
Telecommunication - Mobile VAS
                                                              advertising prompted Mobile2Win to have a robust, scalable and a highly available IT
                                                              infrastructure. Its current IT set up left much to be desired as the existing hosting
                                                              provider was unable to provide uninterrupted services. The company suffered from
Business Case                                                 frequent downtime and unplanned outages leading to disruption in business
The growth of mobile advertising in India presented an        operations.
unprecedented opportunity for Mobile2Win to grow and
                                                              Moreover, the existing service provider was unable to provide monitoring and alert
expand its business and become a one stop shop for all
                                                              services. Mobile2Win realized that it needed to engage with a new managed IT hosting
mobile marketing solutions. This growth in business
                                                              service provider who could address these issues and provide a complete solution.
brought its own set of challenges with respect to
Mobile2Win’s existing IT infrastructure. Mobile2Win had
partnered with a hosting service provider but frequent
downtime and unplanned outages started affecting the          Value Proposition
business adversely.
                                                              After evaluating several players, Mobile2Win chose Netmagic Solutions for its
Additionally, the existing service provider was not able to   reputation as a reliable managed IT hosting service provider. Netmagic Solutions
provide adequate monitoring and alert services which          offered Mobile2Win a dedicated hosting solution with 24x7 monitoring & support
were crucial for Mobile2Win’s business. Hence, the
                                                              through its Network Operations Center (NOC), a burstable bandwidth to accommodate
company started looking for an alternate managed IT
                                                              the spike in traffic to the company’s portal and firewall management services.
hosting service provider who could offer a robust,
scalable, secure and a highly available IT infrastructure.    Additionally, Netmagic seamlessly migrated Mobile2Win operations from its previous
                                                              hosting service provider to its own setup with zero downtime and without any
                                                              disruption to business. Netmagic’s ISO 27001:2005 carrier neutral datacenter provided
Solution                                                      Mobile2Win an assured uptime of 99.99% to ensure high performance and availability.
                                                              A robust power backup setup further ensured zero outages for Mobile2Win’s portal and
After evaluating several service providers, Mobile2Win
chose Netmagic Solutions as managed IT hosting service        mobile networks.
provider.
Solution Snapshot

?
Dedicated Hosting
?
Burstable Bandwidth
?
Linux mail services
?
24x7 infrastructure monitoring & support
? services
Data backup
?
Operating system & Database management
?
Dedicated firewall & management
  Case Study - IDC & Managed Hosting

   As a cloud based SMS and data interactivity service            Key Takeaways
   provider to media houses, brands and telecom carriers,         After partnering with Netmagic, Mobile2Win has stopped facing the constant outages
   having a reliable and highly scalable centralized service      that were severely impacting its business. Netmagic’s 24x7 monitoring and
   delivery infrastructure is critical to our success.
                                                                  management through its Network Operations Center (NOC) ensured high uptime and
   Netmagic with its world class datacenters in India has
   provided us the ideal solution for all our hosting and         performance levels, helping Mobile2Win improve customer satisfaction.
   connectivity needs. It has been a great association. We        Stringent standards of security deployed by Netmagic Solutions assured Mobile2Win
   are able to focus on our core service delivery better
                                                                  of the absolute safety of their data and service applications. Additionally, Netmagic
   leaving the availability, connectivity and traffic spikes to
   be handled by Netmagic.                                        Solutions’ round the clock IT helpdesk rapidly resolved issues leading to high
                                                                  performance levels. Mobile2Win could focus valuable resources on core business
   Dheeraj Aggarwal, CEO, Mobile2Win                              while the complete range of Managed hosting services from Netmagic Solutions took
                                                                  care of their IT infrastructure management requirements.

                                                                  Mobile2Win is a happy customer and today looks forward to outsourcing more
Key Benefits
                                                                  managed services to Netmagic to be able to focus on their core competencies.
?
Seamless migration of infrastructure & operations
from previous hosting service provider with zero
downtime ensured that there was no disruption to
their business
? of 99.99% SLAs.
Assured uptime
?
Burstable bandwidth and low latency of its portal
and network ensured a highly available IT
infrastructure and an enhanced customer
experience
?
Pay-as-you-use model led to significant cost
savings for Mobile2Win
?
24x7 monitoring and support services enabled by
Netmagic’s Network Operations Center (NOC)
ensured high performance levels
?
Quick turnaround time ensured timely and speedy
resolution of issues
? datacenter ensured last mile
Carrier neutral
connectivity for Mobile2Win’s customers

								
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