Oregon Small Business Resource

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					                                   BUSINESS
                              SMALL
  OREGON AND
  SW WASHINGTON


                                                    RESOURCE



                                                            Building on SBA’s
                                                                  Record Year
                                                                      page 28
                                                                                      PAGE
                                                                Counseling            8

                                                                                      PAGE
                                                                Capital               15

                                                                                      PAGE
                                                                Contracting           29




www.SBA.gov • connect with us @   facebook.com/SBAgov   twitter.com/sbagov    youtube.com/sba
    contents
      SMALL BUSINESS
                                                                                                       P R
                                                                                                        ublishing
                                                                                                                   eni

                                                                                                       Publishers of Small Business Resource

                                                                                                        Advertising
                                                                                                        Phone: 863-294-2812 • 800-274-2812
                                                                                                        Fax: 863-299-3909 • www.sbaguides.com


                                                                                                        Staff
                                                                                                        President/CEO
                                                                                                        Joe Jensen                   jjensen@reni.net
                                                                   2012-2013 OREGON

     FEATURES                                                                                           English Small Business Resource Advertising
                                                                                                        Nicky Harvey
                                                                                                        Martha Theriault
                                                                                                                                nharvey@reni.net
                                                                                                                             mtheriault@reni.net

     4           Introduction                              28     Building on SBA’s Record
                                                                                                        Kenna Rogers            krogers@reni.net

                 4      Administrator’s Message                   Year                                  Production
                 6      District and Deputy District                                                    Diane Traylor               dtraylor@reni.net
                        Director’s Letter                  29     Contracting
                                                                  Applying for Government
     8           Counseling                                       Contracts.
                                                                  29 How Government Contracting
                                                                                                        SBA’s Marketing Office:
                                                                                                        The Small Business Resource Guide is published
                 Getting help to start up, market and                                                   under the direction of SBA’s Office of Marketing and
                                                                       Works                            Customer Service.
                 manage your business.                            30 SBA Contracting Programs
                 8       SBA Resource Partners                    33 Getting Started in Contracting     Director of Marketing
                 11      SBA’s Online Tools and Training                                                Paula
                 12      Reaching Underserved              34     Disaster                              Panissidi        paula.panissidi@sba.gov
                         Communities                              Knowing the types of assistance       Editorial Content
                 13      Are You Right for Small                  available for recovery.               marketinghq@sba.gov
                         Business Ownership?
                 14      Writing a Business Plan           35     Advocacy and Ombudsman                Graphic Design
                                                                  Watching out for small business       Gary

     15          Capital
                                                                  interests.                            Shellehamer gary.shellehamer@sba.gov

                                                                                                        SBA’s participation in this publication is not an
                 Financing options to start or grow
                 your business.                            36     Additional Resources                  endorsement of the views, opinions, products or
                                                                                                        services of the contractor or any advertiser or other
                 15 SBA Business Loans                            Taking care of start up logistics.    participant appearing herein. All SBA programs
                 16 What to Take to the Lender                    40 Business Organization:             and services are extended to the public on a
                 23 Small Business Investment                          Choosing your Structure          nondiscriminatory basis.
                      Company Program
                 23 Small Business Innovation
                      Research Program
                                                           41     Other Assistance
                                                                                                        Printed in the United States of America

                                                                                                        While every reasonable effort has been made
                 24 Small Business Technology                                                           to ensure that the information contained herein
                      Transfer Program                                                                  was accurate as of the date of publication, the
                 24 Surety Bond Guarantee                                                               information is subject to change without notice.
                                                                                                        Neither the contractor, the federal government,
                      Program                                                                           or agents thereof shall be held liable for any
                 24 Preferred and Certified Lenders                                                     damages arising from the use of or reliance on the
                 26 SBA Loan Program Chart                                                              information contained in this publication.

                                                                                                        SBA Publication # MCS-0018

                                                                                                        This publication is provided under SBA Contract
                                                                                                        # SBAHQ11C0005.

                                                            “Everything you need to know
                                                                about setting up, marketing
                                                                and managing the revenue of
                                                                your business.  ”

Visit us online: www.sba.gov/or                                                                                         OREGON Small Business Resource —        3
                                             The U.S. Small Business Administration

                                          F R O M T HE ADM I NI STRATOR
                2011 was a record year for                                 As our economy continues to strengthen in
                the SBA. We helped over                                    2012, the Obama Administration is focused
                60,000 small businesses                                    on making sure that entrepreneurs and small
                secure over $30 billion in                                 business owners have the tools they need
                lending through our flagship                               to grow and create jobs. After all, half of
                7(a) and 504 programs – an                                 working Americans either own or work for a
                all-time record. We also                                   small business, and two of every three new
                worked with private-sector                                 jobs are created by small businesses.
                partners to drive a record
amount of capital ($2.8 billion) into the                                  Finally, check out our online tools. For
hands of over 1,000 high-growth businesses                                 example, at www.sba.gov/direct you can
through Small Business Investment                                          type in your zip code and a few details about
Companies.                                                                 your business, and you’ll immediately get
                                                                           connected to SBA resources in your local
As we entered 2012, the President signed                                   area.
a six-year extension of the Small Business
Innovation Research program which                                          America’s small businesses are gearing up
supports small R&D companies that drive                                    to lead our nation’s economic recovery and
innovation and game-changing technologies                                  create the jobs we need now. Please feel free
to keep America on the cutting edge. We                                    to contact your local SBA office if you have
also continue to streamline the paperwork                                  any questions. We stand ready to help in
on SBA loans in order to help more lending                                 whatever way we can.
partners and their small-business customers.
                                                                           Sincerely,
You can check out all of these programs in
this guide. Also, be sure to take a look at all
of the SBA’s 2011 accomplishments.
                                                                           Karen G. Mills
                                                                           Administrator
                                                                           Small Business Administration



    About the SBA
    www.sba.gov
    Your Small Business Resource
   Every year, the U.S. Small Business Administration and its nationwide   	   •	 Contracting
   network of partners help millions of potential and current small        	   •	 Disaster	Assistance
   business owners start, grow and succeed.                                	   •	 Advocacy	and	the	Ombudsman

   Resources and programs targeting small businesses provide an            Visit SBA online at www.sba.gov for 24/7 access to small business
   advantage necessary to help small businesses compete effectively in     news, information and training for entrepreneurs.
   the marketplace and strengthen the overall U.S. economy.
                                                                           All SBA programs and services are provided on a nondiscriminatory
   SBA offers help in the following areas:                                 basis.
   	 •	 Counseling
   	 •	 Capital


4 — Small Business Resource   OREGON                                                                                    Visit us online: www.sba.gov/or
                                                                                     Message From The District Leadership Team

OREGON                                                                                                    Harry L.
                                                                                                          DeWolf
                                                                                                                                     Robert
                                                                                                                                    DuCoté
COUNTIES SERVED                                                                                           District                   Deputy
                                                                                                          Director                   District
www.sba.gov/or                                                                                                                       Director
Benton                         Klamath                              Wheeler and
Clackamas                      Lake                                 Yamhill
Clatsop                        Lane                                 Counties




                                                                                     T
Columbia                       Lincoln                              in Oregon
Coos                           Linn                                 and
                                                                                                   he Portland District       We hope that this Small Business
Crook                          Marion                               Clark
                                                                                                   Office of the U.S. Small   Resource guide will serve as a
Curry                          Morrow                               Cowlitz
                                                                                                   Business Administration    quick reference for you to use
Deschutes                      Multnomah                            Skamania
                                                                                                   (SBA) and our resource     time and again. We have included
Douglas                        Polk                                 and
                                                                                                   partners; SCORE,           helpful information about our
Gilliam                        Sherman                              Wahkiakum
                                                                                     Counselors to America’s Small            many programs and services as
Hood River                     Tillamook                            counties in
                                                                                     Business, the Small Business             well as information about other
Jackson                        Umatilla                             Washington
                                                                                     Development Centers (SBDC),              small business assistance resources
Jefferson                      Wasco
                                                                                     Veteran’s Business Outreach              located in your communities. If you
Josephine                      Washington
                                                                                     Center, and the Women Business           don’t find the answer here – or you
                                                                                     Center (WBC) are ready with              need more assistance, please don’t
                                                                                     highly qualified professionals to        hesitate to contact our Office.
                                                                                     help your small business start, grow
                                                                                     and succeed. The staff at Portland       We invite you to visit our website
                                                                                     District is working hard to cultivate    at http://www.sba.gov/or to get
                                                                                     new skills and broaden our networks      up-to-date information about our
                                                                                     to assist businesses like yours.         programs, services and successes
                                                                                                                              as well as other small business
              Wahkiakum
                              Cowlitz
             Clatsop
                  Columbia Clark
                                        Skamania

                                                                          Umatilla
                                                                                     For example, the District facilitated    initiatives available locally and
                Washington
         Tillamook
                        Multhomah Hood
                                  River       Sherman       Morrow                   a record $308 million in SBA             nationally.
                 Yamhill Clackamas
               Polk   Crook
                                        Wasco
                                                    Gilliam
                                                                                     loan approvals in 2011. This
        Lincoln
             Benton
                               Linn
                                             Jefferson          Wheeler              milestone reflects the multi-faceted     We appreciate the support and
                                                            Crook                    efforts made by the District’s           participation of the advertisers
                                                                                     Lender Relations Specialists (in         included in this publication who
                       Lane
                                             Deschutes



      Coos
                 Douglas                                                             step with provisions of the Small        made this publication possible.
                                                         Lake
                                                                                     Business Jobs Act) and the lending       We strongly encourage you to
     Curry
          Josephine
                                          Klamath                                    community to provide businesses          take advantage of the many SBA
                                                                                     with capital resources for growth.       programs and services and wish you
                       Jackson



                                                                                     Since 1953, SBA’s programs and           success in your endeavors.
                                                                                     services have helped American’s
 We Welcome Your                                                                     get started in business and more
 Questions                                                                                                                    Sincerely,
                                                                                     importantly stay in business
                                                                                     by providing critical access to
 For extra copies of this publication or                                                                                      Harry L. DeWolf
                                                                                     capital, training and counseling,
 questions please contact:                                                           and assistance in securing federal       District Director of
                                                                                     government contracts.                    SBA’s Portland District Office
 Portland District Office
 601 S.W. Second Avenue, Suite 950
 Portland, OR 97204-3192                                                             In addition, SBA acts as an           Robert DuCoté
                                                                                     advocate for small business interests Deputy District Director of
 Tel: 503-326-2682 Fax: 503-326-2808                                                 and is the only federal agency        SBA’s Portland District Office
                                                                                     whose sole mission is to assist our
 Website: www.sba.gov/or                                                             nation’s small businesses.


6 — Small Business Resource                         OREGON                                                                                      Visit us online: www.sba.gov/or
                                                                                                     The SBA helps business
                                                                                                     owners grow and expand
   Doing Business in Oregon                                                                          their businesses every day.

THE PORTLAND DISTRICT OFFICE                      For information on financing, please               • Assistance to businesses owned
The Portland District Office is located in        contact Scott Bossom at 503-326-5204                 and controlled by socially and
downtown Portland at 601 S.W. Second              email: scott.bossom@sba.gov                          economically disadvantaged
Avenue, Suite 950. Our office hours                                                                    individuals through the Business
are from 8:00 am to 4:30 pm, Monday                                                                    Development Program.
                                                  SERVICES AVAILABLE
through Friday, excluding Federal                  • We have free training, taught by SBA
Holidays. We can be reached by phone                                                               For information about Women’s Business
                                                     lender and business development
at 503-326-2682 or e-mail at: pdxhelp@               experts, in SBA loan programs,                Ownership, please call 503-326-5122.
sba.gov. The district office is responsible          government contracting, as well as
for the delivery of the agency programs              other small business services and             Special export loan programs are
and services to 30 of the 36 western                 programs. Training sessions are               available for businesses involved in
counties in Oregon and 4 counties in                 available for the general public,             international trade. Jeff Deiss, SBA’s
Southwestern Washington.                             business owners, and lenders.                 Regional Finance Manager, can be
District Director: Harry DeWolf                                                                    reached at 503-326-5498.
District Director email Address:                   • Financial assistance for new
          harry.dewolf@sba.gov                       or existing businesses through                A Veterans Business Development Officer
Deputy District Director: Robert DuCote              guaranteed loans made by area bank            is available to assist veterans. Please
Deputy District Director email Address:              and non-bank lenders.                         contact Veterans Business Outreach
          robert.ducote@sba.gov                                                                    Center 206-324-4330 ext. 139
                                                   • Free counseling, advice and                   email: info@seattleccd.com
                                                     information on starting, better
CONTACTING THE PORTLAND                              operating or expanding a small
DISTRICT OFFICE                                      business through SCORE: Counselors
http://www.sba.gov/or 503-326-2682                   to America’s Small Business, Small
For business development program and                 Business Development Centers
service information (8(a), HubZone,                  (SBDC) and the Women’s Business
Contracting, as well as marketing and                Center (WBC). They also conduct
                                                     training events throughout the
media information, please contact The
                                                     district - some require a nominal
Portland District Office at 503-326-2682 or
                                                     registration fee.
pdxhelp@sba.gov.


                                      SUCCESS STORY                                                “Aside from making exceptional beer, our
                                                                                                   focus has been to create a unique brewpub
                                      Migration Brewing Company
                                                                                                   experience that encapsulates the character
                                      2828 N.E. Glisan St. • Portland, OR 97232
                                                                                                   of the northwest—through a welcoming
                                      503-206-5221 • info@migrationbrewing.com
                                                                                                   communal setting,” said Banzer-Lausberg.
                                      Diverse Funding Streams Lead                                 While diversified funding streams were
                                      to Streaming Craft Beer                                      a necessary element of the company’s
                                                                                                   success, Migration gained access to capital
 Migration Brewing is the story of four guys      Once funding was secured and the owners          in part because of the ownership’s industry
 with industry experience coming together         committed to their location in NE Portland,      experience, education, and training. What
 to follow their passion. Since fall of 2008,     they entered a 4-month build-out phase, and      start-up knowledge did the owners bring
 the co-owners of Migration Brewing have          announced their grand opening in February        to the table? They each had experience in
 put everything they have into making their       2010. Since then, they have not looked           a phase of beer production, outside sales,
 dream a reality. And, this dream of starting     back. The owners of Migration Brewing            event planning, marketing, and brewpub/
 up a brewpub and craft beer production           have continuously increased their brewing        organizational management. Encouragingly,
 facility “has required sacrifice, hard work,     capacity and in turn their revenue growth,       Migration continues to develop its business
 and plenty of financial risk,” says co-owner     by approximately 35 percent annually.            management acumen as an enrollee in
 McKean Banzer-Lausberg.                          They will produce over 1,000 bbl of beer in      the Small Business Management courses
                                                  2012. But, in addition to financial growth       offered by the PCC CLIMB/Small Business
 Like so many small business entrepreneurs,       they “. . . have been able to develop a loyal    Development Center, a resource partner
 the owners of Migration Brewing indicated        customer base that enjoys our product and        program funded in part by SBA.
 that their primary challenge getting started     can personally relate to the Migration brand,”
 was to raise enough capital in 2008 and 2009.    said Banzer-Lausberg. He and his partners        Migration Brewing is one example of ten
 They had to think creatively. Fortunately, the   are on location every day, and make a point      SBA loan approvals totaling $5.7 million
 owners were able to compile enough start-up      to spend time with the people who support        since 2010 for businesses operating under the
 cash from a combination of personal funds,       their business. Migration is dedicated to the    312120 brewery NAICS industry code.
 outside investors, a private party loan and      local community, and takes pride in hosting a
 $65,000 SBA Express Loan Guarantee.              wide array of groups and fundraising events.


Visit us online: www.sba.gov/or                                                                                  OREGON Small Business Resource —   7
                                                     COUNSELING
                                Getting Help to Start Up, Market and Manage Your Business
                                                                                                              • Matching your specific needs with a
                                                                                                                business mentor
                                                                                                              • Traveling to your place of business for
COUNSELING




                                                                                                                an on-site evaluation
                                                                                                              • Teaming with several SCORE mentors
                                                                                                                to provide you with tailored assistance in
                                                                                                                a number of business areas
                                                                                                              Across the country, SCORE offers
                                                                                                           nearly 7,000 local business training
                                                                                                           workshops and seminars ranging
                                                                                                           in topic and scope depending on the
                                                                                                           needs of the local business community
                                                                                                           such as offering an introduction to
                                                                                                           the fundamentals of a business plan,
                                                                                                           managing cash flow and marketing your
                                                                                                           business. For established businesses,
                                                                                                           SCORE offers more in-depth training
                                                                                                           in areas like customer service, hiring




             E
                                                                                                           practices and home-based businesses.
                          very year, the U.S. Small
                          Business Administration          SCORE                                              For around-the-clock business advice
                                                                                                           and information on the latest trends go
                          and its nationwide network         SCORE is a national network of                to the SCORE website (www.score.org).
                          of resource partners help        over 14,000 entrepreneurs, business             More than 1,500 online mentors with
                          millions of potential and        leaders and executives who volunteer as
                                                                                                           over 800 business skill sets answer your
             existing small business owners start,         mentors to America’s small businesses.
                                                                                                           questions about starting and running a
             grow and succeed.                             SCORE leverages decades of experience
                                                           from seasoned business professionals            business. In fiscal year 2011, SCORE
               Whether your target market is global
                                                           to help small businesses start, grow            mentors served 400,000 entrepreneurs.
             or just your neighborhood, the SBA and
             its resource partners can help at every       companies and create jobs in local                 For information on SCORE and to get
             stage of turning your entrepreneurial         communities. SCORE does this by                 your own business mentor, visit
             dream into a thriving business.               harnessing the passion and knowledge            www.sba.gov/score, go to www.SCORE.org
               If you’re just starting out, the SBA        of individuals who have owned and               or call 1-800-634-0245 for the SCORE
             and its resources can help you with           managed their own businesses and                office nearest you.
             loans and business management skills.         want to share this “real world” expertise
             If you’re already in business, you can        with you.                                       SCORE Chapter #11
             use the SBA’s resources to help manage          Found in more than 370 offices and                 601 S.W. Second Ave., #950
             and expand your business, obtain              800 locations throughout the country,                Portland, OR 97204-3192
                                                           SCORE provides key services – both                   503-326-3441 • 503-326-5208 Fax
             government contracts, recover from
                                                           face-to-face and online – to busy                    scorepdx@wa-net.com
             disaster, find foreign markets, and                                                                www.scorepdx.org
             make your voice heard in the federal          entrepreneurs who are just getting
             government.                                   started or in need of a seasoned                SCORE Chapter #416
               You can access SBA information at           business professional as a sounding                  c/o Chamber of Commerce
             www.sba.gov or visit one of our local         board for their existing business. As                1401 Willamette St.
             offices for assistance.                       members of your community, SCORE                     Eugene, OR 97401
                                                           mentors understand local business                    541-465-6600 • 541-484-4942 Fax
             SBA’S RESOURCE                                licensing rules, economic conditions and             score@eugenechamber.com

             PARTNERS
                                                           important networks. SCORE can help                   www.willamettescore.org
                                                           you as they have done for more than 9
               In addition to our district offices which   million clients by:
             serve every state and territory, SBA
             works with a variety of local resource
             partners to meet your small business
             needs. These professionals can help                                                       • You get to be your own boss.
             with writing a formal business plan,            ON THE UPSIDE                             • Hard work and long hours directly benefit you,
             locating sources of financial assistance,                                                   rather than increasing profits for someone else.
             managing and expanding your business,            It’s true, there are a lot of
             finding opportunities to sell your goods         reasons not to start your                • Earnings and growth potential are unlimited.
             or services to the government, and               own business. But for the
             recovering from disaster. To find your           right person, the advantages             • Running a business will provide endless
             local district office or SBA resource                                                       variety, challenge and opportunities to learn.
                                                              of business ownership far
             partner, visit www.sba.gov/sba-direct.           outweigh the risks.


             8 — Small Business Resource   OREGON                                                                                      Visit us online: www.sba.gov/or
SCORE Chapter #460                            universities and state governments so         Central Oregon CC
     445 Union St., Ste. 204                  that they may provide business advice            Beth Wickham, Director
     Salem, OR 97301                          and training to existing and potential           2600 N.W. College Way
     503-370-2896                                                                              Bend, OR 97701
                                              small businesses.
     Score460@gmail.com                                                                        541-383-7290 • 541-383-7503 Fax
     www.salem.scorechapter.org
                                                The Small Business Development                 bwickham@cocc.edu
                                              Center program, vital to SBA’s
SCORE Chapter #566                            entrepreneurial outreach, has been            Chemeketa CC
                                              providing service to small businesses




                                                                                                                                                COUNSELING
     Clark College                                                                             Marcia Bagnall, Director
     SCORE, TBG 232                           for more than 30 years. It is one of the         626 High St. N.E., Ste. 210
     1933 Fort Vancouver Way                  largest professional small business              Salem, OR 97301
     Vancouver, WA 98663                      management and technical assistance              503-399-5088 • 503-581-6017 Fax
     360-699-1079 • 360-699-1079 Fax          networks in the nation. With over 900            Marcia.bagnall@chemeketa.edu
     info@scorevancouver.org                  locations across the country, SBDCs              sbdc@chemeketa.edu
     www.scorevancouver.org                   offer free one-on-one expert business
                                              advice and low-cost training by qualified     Clackamas CC
SCORE Chapter #701                            small business professionals to existing         Merrill Watts, Interim Director
     P.O Box 1843, Virtual Office – Serving   and future entrepreneurs.                        7736 S.E. Harmony Rd.
     Central Oregon                                                                            Milwaukie, OR 97222
     Bend, Redmond & More, OR 97756
                                                In addition to its core services, the          503-594-0738 • 503-594-0726 Fax
     541-316-0662                             SBDC program offers special focus areas          merrillw@clackamas.edu
     office@centraloregonscore.org            such as green business technology,
     www.centraloregonscore.org               disaster recovery and preparedness,           Clatsop CC
                                              international trade assistance, veteran’s        Kevin Leahy, Director
   For SCORE phone numbers in                 assistance, technology transfer and              1455 N. Roosevelt
other areas of the U.S. call the SBA          regulatory compliance.                           Seaside, OR 97138
                                                The program combines a unique                  503-338-2402 • 503-338-7843 Fax
Answer Desk in Washington, D.C. at                                                             kleahy@clatsopcc.edu
                                              mix of federal, state and private
800-827-5722 or visit www.score.org.          sector resources to provide, in every
   Electronic Counseling via Internet         state and territory, the foundation           Columbia Gorge CC
Email can be done via: www.score.org.         for the economic growth of small                 Mary Merrill, Director
   If you are requesting counseling,          businesses. The return on investment             400 E. Scenic Dr. #2, Ste. 108
                                                                                               The Dalles, OR 97058
please complete this form and submit          is demonstrated by the program during
                                                                                               541-506-6121 • 541-506-6122 Fax
it to SCORE: www.scorepdx.org/request_        2011:                                            mmerrill@cgcc.cc.or.us
counseling.php.                                • Assisted more than 13,660 entrepreneurs
                                                 to start new businesses – equating to 37
                                                 new business starts per day.
                                                                                            Eastern Oregon University
Business Resource Center (BRC)                 • Provided counseling services to over
                                                                                               Greg Smith, Director
  Operated by SCORE Chapter #11 in               106,000 emerging entrepreneurs and            1607 Gekeler Ln.
Portland, the Business Resource Center           nearly 100,000 existing businesses.           La Grande, OR 97850
                                               • Provided training services to                 541-962-1532 • 541-962-1532 Fax
provides financial management and
                                                 approximately 353,000 clients.                gregory.smith@eou.edu
marketing assistance to small business
owners. They serve entrepreneurs,               The efficacy of the SBDC program
                                              has been validated by a nationwide            Lane CC
start-ups and growing businesses.             impact study. Of the clients surveyed,           Jim Lindly, Director
The Business Resource Center offers           more than 80 percent reported that the           1445 Willamette St., Ste. 1
workshops of interest to small business       business assistance they received from           Eugene, OR 97401
owners on a quarterly basis. Workshops        the SBDC counselor was worthwhile.               541-463-5255 • 541-686-0096 Fax
include QuickBooks, Marketing, Web            Similarly, more than 50 percent                  lindlyj@lanecc.edu
Page Design and Financial Statements.         reported that SBDC guidance was
                                              beneficial in making the decision to          Linn-Benton CC
For more information, contact:                start a business. More than 40 percent           Barbara Bessey, Director
Business Resource Center                      of long-term clients, those receiving 5          6500 S.W. Pacific Blvd., Rm. WH-120
SCORE                                         hours or more of counseling, reported            Albany, OR 97321
     601 S.W. Second Ave., Ste. 950           an increase in sales and 38 percent              541-917-4929 • 541-917-4831 Fax
     Portland, OR 97204-3192                  reported an increase in profit margins.          Barbara.bessey@linnbenton.edu
     503-326-3441 • 503-326-5208 Fax            For information on the SBDC
                                              program, visit www.sba.gov/sbdc.              Mt. Hood CC
SMALL BUSINESS                                OREGON SMALL BUSINESS
                                                                                               Antonio Paez, Director
                                                                                               501 Hood Ave., Ste. 240
DEVELOPMENT CENTERS                           DEVELOPMENT CENTERS                              Gresham, OR 97030
   The U.S. Small Business                                                                     503-491-7658 • 503-666-1140 Fax
                                              Blue Mountain CC                                 antonio.paez@mhcc.edu
Administration’s Small Business                  Art Hill, Director
Development Center (SBDC) program’s              2411 N.W. Carden/P.O. Box 100              Oregon Coast
mission is to build, sustain, and                Pendleton, OR 97801                           Guy Faust, Director
promote small business development               541-276-6233 • 541-276-6819 Fax               3788 S.E. High School Dr.
and enhance local economies by                   888-441-7232 (Toll Free Within Oregon)        Lincoln City, OR 97367
                                                 Art.hill@bluecc.edu                           541-994-4166 • 541-996-4958 Fax
creating businesses and jobs. This
                                                                                               Newport Office:
is accomplished by the provision and                                                           541-574-7122 • 541-265-3820 Fax
ensuing oversight of grants to colleges,                                                       gfaust@occc.cc.or.us

Visit us online: www.sba.gov/or                                                                          OREGON Small Business Resource —   9
             Oregon Institute of Technology          WASHINGTON SMALL BUSINESS                 organizations that offer a wide variety
                 Jamie Albert, Director              DEVELOPMENT CENTERS                       of services in addition to the services
                 3201 Campus Dr., Boivin Hall #119                                             provided by the WBC. Many of the
                 Klamath Falls, OR 97601             Jerry Petrick, Director                   WBCs also offer training and counseling
                 541-885-1760 • 541-885-1761 Fax     Lower Columbia College                    and provide materials in different
                 Jamie.albert@oit.edu                   Don Talley Bldg., 1st Fl.              languages in order to meet the diverse
                                                        1600 Maple St., Rm. 103A               needs of the communities they serve.
             Portland CC                                Longview, WA 98632                       WBCs often deliver their services
COUNSELING




                 Tammy Marquez-Oldham, Director         360-442-2946 • 360-442-2948 Fax
                 1626 S.E. Water Ave.                   Jerry.petrick@wsbdc.org
                                                                                               through long-term training or group
                 Portland, OR 97214                                                            counseling, both of which have shown to
                 503-978-5080 • 503-288-1366 Fax     Janet A. Harte, Director                  be effective. WBC training courses are
                 Tammy.marquez@pcc.edu               Washington State University               often free or are offered at a small fee.
                 Portland@Bizcenter.org                 11700 N.E. 95th St., Ste. 102          Some centers will also offer scholarships
                                                        Vancouver, WA 98682                    based on the client’s needs
             Rogue CC                                   360-260-6372 • 360-260-6369 Fax          While most WBCs are physically
                 Rick Leibowitz, Director               jharte@vancouver.wsu.edu               located in one designated location, a
                 214 S.W. Fourth St.                                                           number of WBCs also provide courses
                 Grants Pass, OR 97526               Training Seminars Only                    and counseling via the Internet, mobile
                 541-956-7494 • 541-471-3589 Fax     Jennifer Ward, Program Coordinator        classrooms and satellite locations.
                 rleibowitz@roguecc.edu              Clark College                               WBCs have a track record of success.
                                                        1933 Fort Vancouver Way                In fiscal year 2011, the WBC program
             Southern Oregon University                 Vancouver, WA 98663
                                                                                               counseled and trained nearly 139,000
                 Jack Vitacco, Director                 360-992-2484 • 360-992-2883 Fax
                 101 S. Bartlett St.                    jward@clark.edu                        clients, creating local economic growth
                 Medford, OR 97501                                                             and vitality. In addition, WBCs helped
                                                                                               entrepreneurs access more than $134
                                                     WOMEN’S BUSINESS CENTERS
                 541-552-8300 • 541-552-8101 Fax
                 vitaccoja@sou.edu                                                             million dollars in capital, representing
                                                       The SBA’s Women Business Center         a 400% increase from the previous year.
             Southwestern Oregon CC                  (WBC) program is a network of 110         Of the WBC clients that have received 3
                 Arlene Soto, Director               community-based centers which             or more hours of counseling, 15 percent
                 2455 Maple Leaf Ln.                 provide business training, coaching,      indicated that the services led to hiring
                 North Bend, OR 97459                mentoring and other assistance geared     new staff, 34 percent indicated that
                 541-756-6866 • 541-756-5404 Fax                                               the services led to an increased profit
                                                     toward women, particularly those
                 asoto@socc.edu                                                                margin, and 47 percent indicated that
                                                     who are socially and economically
                                                     disadvantaged. WBCs are located in        the services led to an increase in sales.
             Tillamook Bay CC SD                                                                 In addition, the WBC program has
                 Dan Biggs, Director                 nearly every state and U.S. territory
                                                     and are partially funded through a        taken a lead in preparing women
                 4301 Third St.
                 Tillamook, OR 97141                 cooperative agreement with the SBA.       business owners to apply for the
                 503-842-2236 • 503-842-9368 Fax       To meet the needs of women              Women-Owned Small Business
                 biggs@tillamookbay.cc               entrepreneurs, WBCs offer services        (WOSB) Federal Contract program
                                                     at convenient times and locations,        that authorizes contracting officers to
             Treasure Valley CC                      including evenings and weekends.          set aside certain federal contracts for
                 Andrea Testi, Director              WBCs are located within non-profit host   eligible women-owned small businesses
                 650 College Blvd.                                                             or economically disadvantaged women-
                 Ontario, OR 97914
                 541-881-5762 • 541-881-2743 Fax
                 atesti@tvcc.cc

             Umpqua CC
                 Pete Bober, Director
                 2555 N.E. Diamond Lake Blvd.
                 Roseburg, OR 97470
                 541-440-4669 • 541-440-4607 Fax
                 pete.bober@umpqua.edu

             Oregon State SBDC Network Hdqrtrs.
                 Michael Lainoff, Director
                 Mark Gregory, Assoc. Director
                 99 W. 10th Ave., #390
                 Eugene, OR 97401
                 541-463-5250 • 541-345-6006 Fax
                 lainoff@lanecc.edu




             10 — Small Business Resource   OREGON                                                                Visit us online: www.sba.gov/or
owned small businesses. For more
information on the program, visit
                                            • Participating businesses averaged $2
                                              million in revenue, with new cumulative      SBA’S ONLINE
www.sba.gov/wosb.
  To find the nearest SBA WBC, visit
                                              financing of $7.2 million secured in 2010.
                                            • Nearly half of the participants secured      TOOLS AND TRAINING
                                              federal, state, local and tribal contracts     SBA’s Small Business Training
www.sba.gov/women.
                                              with a cumulative total of $287 million.     Network is a virtual campus complete
                                            • Approximately half of the participants       with free online courses, workshops,
EMERGING LEADERS                              have hired new workers, creating 275         podcasts, learning tools and business-
(e200) INITIATIVE                             new jobs in 2010.                            readiness assessments.




                                                                                                                                             COUNSELING
                                            • All participants were trained on
                                                                                           Key Features of the Small Business
  SBA’s Emerging Leaders (e200)               becoming SBA 8(a) certified firms;
                                              nearly 25 percent of respondents are         Training Network:
Initiative is currently hosted in 27
                                              currently certified as SBA 8(a) firms,         Training is available anytime and
markets across the country using a
nationally demonstrated research-based        while other participants reported a          anywhere — all you need is a computer
curriculum that supports the growth           focused intention on applying to the 8(a)    with Internet access.
                                              program.                                      • More than 30 free online courses and
and development of small to medium-
                                            • Nearly 50 percent of participating              workshops available.
sized firms that have substantial             respondents were female executives            • Templates and samples to get your
potential for expansion and community         and 70 percent were minority business           business planning underway.
impact. A competitive selection               executives.                                   • Online, interactive assessment tools are
process results in company executives       • 85 percent of responding executives             featured and used to direct clients to
participating in high-level training          were Satisfied or Very Satisfied with the       appropriate training.
and peer-networking sessions led by           overall training series and results.           Course topics include a financial
professional instructors.                    To find out more about this executive-        primer keyed around SBA’s loan-
  Post-training, social and economic       level training opportunity, please              guarantee programs, a course on
impact results from responding             visit www.sba.gov/e200 for host cities,         exporting, and courses for veterans
executives who participated in the 2008    training schedules, and selection               and women seeking federal
– 2010 training classes indicate:          criteria.
   • More than half of participating
                                                                                           contracting opportunities, as well as
     businesses reported an increase in                                                    an online library of podcasts, business
     revenue, with an average revenue of                                                   publications, templates and articles.
     $1,879,266.                                                                             Visit www.sba.gov/training for these
                                                                                           free resources.




Visit us online: www.sba.gov/or                                                                      OREGON Small Business Resource —   11
                                            REACHING UNDERSERVED COMMUNITIES
                SBA also offers a number of programs     they are uniquely positioned to build     financing to small businesses when an
             specifically designed to meet the needs     awareness of programs that encourage      owner or essential employee is called
             of the underserved communities.             entrepreneurship, economic growth and     to active duty. The Military Reservist
                                                         job creation.                             Economic Injury Disaster Loan Program
             WOMEN BUSINESS OWNERS                         SBA is committed to reaching            (MREIDL) provides loans up to $2
COUNSELING




                                                         out to faith-based and community          million to eligible small businesses to
                Women entrepreneurs are changing         organizations that are eligible to        cover operating costs that cannot be met
             the face of America’s economy. In the       participate in the agency’s programs by   due to the loss of an essential employee
             1970s, women owned less than five           informing their congregants, members      called to active duty in the Reserves or
             percent of the nation’s businesses.         and neighbors about SBA’s programs.       National Guard.
                Today, they are majority owners          In particular, many faith-based and         Among the SBA’s unique services for
             of about a third of the nation’s small      community non-profit organizations        veterans are: an Entrepreneurship Boot
             businesses and are at least equal           can provide a local financing option      Camp for Veterans with Disabilities in
             owners of about half of all small                                                     partnership with 6 top U.S. universities
                                                         for entrepreneurs by becoming SBA
             businesses. SBA serves women                                                          (www.whitman.syr.edu/ebv), a program
                                                         Microloan Intermediaries. An SBA
             entrepreneurs nationwide through its                                                  to reach women veteran-entrepreneurs
                                                         Microloan Intermediary often acts as
             various programs and services, some                                                   (www.syr.edu/vwise) , and a program for
                                                         a bank for entrepreneurs and small
             of which are designed especially for                                                  Reserve Component family members
                                                         businesses that might otherwise be
             women.                                                                                called Operation Endure and Grow
                                                         unable to find access to capital.
                The SBA’s Office of Women’s Business                                               (www.whitman.syr.edu/endureandgrow).
             Ownership (OWBO) serves as an                                                           For more information about small
             advocate for women-owned businesses.        VETERANS AND RESERVISTS                   business lending programs for veteran
             OWBO oversees a nationwide network
             of 110 women’s business centers that
                                                         BUSINESS DEVELOPMENT                      business owners and Reserve or
                                                           Veterans, service-disabled veterans     Guard members who are activated,
             provide business training, counseling                                                 including Patriot Express, microloans,
                                                         and Reserve and National Guard
             and mentoring geared specifically to                                                  and Advantage loans, see the section
                                                         member entrepreneurs receive
             women, especially those who are socially                                              on Access to Capital. To learn more
                                                         special consideration in all of SBA’s
             and economically disadvantaged. The                                                   about the Veterans Business Outreach
                                                         entrepreneurial programs and
             program is a public-private partnership                                               program or find the nearest SBA VBOC,
                                                         resources. Each year, the Office of
             with locally-based nonprofits.                                                        visit www.sba.gov/vets.
                                                         Veterans Business Development
                Women’s Business Centers serve
                                                         (OVBD) reaches thousands of veterans,
             a wide variety of geographic areas,
             population densities, and economic
                                                         Reserve Component members,                NATIVE AMERICAN
             environments, including urban,
                                                         transitioning service members and
                                                         others who are – or who want to
                                                                                                   BUSINESS DEVELOPMENT
             suburban, and rural. Local economies                                                    The SBA Office of Native American
                                                         become – entrepreneurs and small
             vary from depressed to thriving, and                                                  Affairs (ONAA) ensures American
                                                         business owners. OVBD develops and
             range from metropolitan areas to entire                                               Indians, Alaska Natives and Native
                                                         distributes informational materials for
             states. Each Women’s Business Center                                                  Hawaiians seeking to create, develop
                                                         entrepreneurship such as the Veterans
             tailors its services to the needs of its                                              and expand small businesses have
                                                         Business Resource Guide, VETGazette,
             individual community, but all offer a                                                 full access to the necessary business
                                                         and Getting Veterans Back to Work.
             variety of innovative programs, often                                                 development and expansion tools
                                                         In addition, there are 16 Veterans
             including courses in different languages.                                             available through the agency’s
                                                         Business Outreach Centers strategically
             They provide training in finance,                                                     entrepreneurial development, lending,
                                                         located throughout the country that
             management, and marketing, as well as                                                 and contracting programs. ONAA
                                                         provide both online and in-person
             access to all of the SBA’s financial and                                              provides a network of training
                                                         training, counseling, mentoring,
             procurement assistance programs.                                                      (including the online tool “Small
                                                         workshops, referrals, and more. Each
                                                         of the SBA’s 68 District Offices also     Business Primer: Strategies for
             Randhi Wilson                                                                         Growth”) and counseling services
                 Mercy Corps N.W.                        has a designated veteran’s business
                 43 SW Naito Pkwy.                       development officer.                      and engages in numerous outreach
                 Portland, OR 97204                        The SBA offers special assistance for   activities, such as tribal consultations,
                 503-896-5087                            small businesses owned by activated       development and distribution of
                 rwilson@mercycorpsnw.org                Reserve and National Guard members.       educational materials, attendance and
                 www.mercycorpsnw.org                    Any self-employed Reserve or Guard        participation in economic development
                                                         member with an existing SBA loan          events and assisting these small
             CENTER FOR FAITH-BASED AND                  can request from their SBA lender         businesses with SBA programs.
                                                                                                     Visit www.sba.gov/naa for more
             NEIGHBORHOOD PARTNERSHIPS                   or SBA district office loan payment
                                                         deferrals, interest rate reductions and   information.
               Faith-Based and Neighborhood              other relief after they receive their
             Partnerships know their communities,        activation orders. In addition, the
             and they have earned the communities        SBA offers special low-interest-rate
             trust. Because of their credibility,

             12 — Small Business Resource   OREGON                                                                     Visit us online: www.sba.gov/or
   ARE YOU RIGHT FOR SMALL BUSINESS OWNERSHIP?
      Most new business owners who
   succeed have planned for every phase
                                                      own shoulders. Strong motivation
                                                      will help you survive slowdowns and
                                                                                                HOME-BASED BUSINESSES
                                                      periods of burnout.                         Going to work used to mean
   of their success. Thomas Edison, the
                                                    • How will the business affect              traveling from home to a plant, store
   great American inventor, once said,
                                                      your family? The first few years of       or office. Today, many people do some
   “Genius is 1 percent inspiration and                                                         or all their work at home.
                                                      business start-up can be hard on
   99 percent perspiration.” That same
                                                      family life. It’s important for family
   philosophy also applies to starting a              members to know what to expect            Getting Started
   business.                                          and for you to be able to trust that         Before diving headfirst into a home-




                                                                                                                                                   COUNSELING
      First, you’ll need to generate a little         they will support you during this         based business, you must know why
   bit of perspiration deciding whether               time. There also may be financial         you are doing it. To succeed, your
   you’re the right type of person to start           difficulties until the business becomes   business must be based on something
   your own business.                                 profitable, which could take months       greater than a desire to be your
                                                      or years. You may have to adjust to a     own boss. You must plan and make
  IS ENTREPRENEURSHIP                                 lower standard of living or put family
                                                      assets at risk.
                                                                                                improvements and adjustments along
                                                                                                the road.
  FOR YOU?                                           Once you’ve answered those                    Working under the same roof where
     There is simply no way to eliminate           questions, you should consider what          your family lives may not prove to be
   all the risks associated with starting          type of business you want to start.          as easy as it seems. One suggestion is
   a small business, but you can improve           Businesses can include franchises,           to set up a separate office in your home
   your chances of success with good               at-home businesses, online businesses,       to create a professional environment.
   planning, preparation, and insight.             brick-and-mortar stores or any               Ask yourself these questions:
   Start by evaluating your strengths and          combination of those.                         • Can I switch from home
                                                                                                   responsibilities to business work
   weaknesses as a potential owner and                                                             easily?
   manager of a small business. Carefully
   consider each of the following
                                                   FRANCHISING                                   • Do I have the self-discipline to
                                                                                                   maintain schedules while at home?
                                                     There are more than 3,000 business          • Can I deal with the isolation of
   questions:
     • Are you a self-starter? It will be
                                                   franchises. The challenge is to decide          working from home?
       entirely up to you to develop projects,     on one that both interests you and is
       organize your time, and follow              a good investment. Many franchising          Legal Requirements
       through on details.                         experts suggest that you comparison             A home-based business is subject to
     • How well do you get along with              shop by looking at multiple franchise        many of the same laws and regulations
       different personalities? Business           opportunities before deciding on the         affecting other businesses.
       owners need to develop working              one that’s right for you.                    Some general areas include:
       relationships with a variety of               Some of the things you should               • Zoning regulations. If your business
       people including customers, vendors,        look at when evaluating a franchise:            operates in violation of them, you
       staff, bankers, employees, and              historical profitability, effective             could be fined or shut down.
       professionals such as lawyers,                                                            • Product restrictions. Certain
                                                   financial management and other
       accountants, or consultants. Can                                                            products cannot be produced in the
                                                   controls, a good image, integrity               home. Most states outlaw home
       you deal with a demanding client,           and commitment, and a successful
       an unreliable vendor, or a cranky                                                           production of fireworks, drugs,
                                                   industry.                                       poisons, explosives, sanitary or
       receptionist if your business interests
       demand it?
                                                     In the simplest form of franchising,          medical products and toys. Some
     • How good are you at making                  while you own the business, its                 states also prohibit home-based
       decisions? Small business owners are        operation is governed by the terms              businesses from making food, drink
       required to make decisions constantly       of the franchise agreement. For                 or clothing.
       – often quickly, independently, and         many, this is the chief benefit for             Be sure to consult an attorney and
       under pressure.                             franchising. You are able to capitalize      your local and state departments
     • Do you have the physical and                on a business format, trade name,            of state, labor and health to find
       emotional stamina to run a                  trademark and/or support system              out which laws and regulations will
       business? Business ownership can            provided by the franchisor. But you          affect your business. Additionally,
       be exciting, but it’s also a lot of work.   operate as an independent contractor         check on registration and accounting
       Can you face six or seven 12–hour           with the ability to make a profit or         requirements needed to open your
       workdays every week?                        sustain a loss commensurate with your        home-based business. You may need
     • How well do you plan and                                                                 a work certificate or license from the
                                                   ownership.
       organize? Research indicates that
                                                     If you are concerned about starting        state. Your business name may need
       poor planning is responsible for most
       business failures. Good organization
                                                   an independent business venture, then        to be registered with the state. A
       — of financials, inventory, schedules,      franchising may be an option for you.        separate business telephone and bank
       and production — can help you avoid         Remember that hard work, dedication          account are good business practices.
       many pitfalls.                              and sacrifice are key elements in               Also remember, if you have
     • Is your drive strong enough?                the success of any business venture,         employees you are responsible for
       Running a business can wear you             including a franchise.                       withholding income and social-
       down emotionally. Some business               Visit www.sba.gov/franchise for more       security taxes, and for complying with
       owners burn out quickly from having         information.                                 minimum wage and employee health
       to carry all the responsibility for the                                                  and safety laws.
       success of their business on their



Visit us online: www.sba.gov/or                                                                            OREGON Small Business Resource —   13
              WRITING A BUSINESS PLAN

                  After you’ve thought about what
               type of business you want, the
               next step is to develop a business
               plan. Think of the business plan
               as a roadmap with milestones
               for the business. It begins as a
               pre-assessment tool to determine
COUNSELING




               profitability and market share, then
               expands as an in-business assessment
               tool to determine success, obtain
               financing and determine repayment
               ability, among other factors.
                  Creating a comprehensive business
               plan can be a long process, and you
               need good advice. The SBA and its
               resource partners, including Small
               Business Development Centers,
               Women’s Business Centers, Veterans
               Business Outreach Centers, and
               SCORE, have the expertise to help you
               craft a winning business plan. SBA
               also offers online templates to get you   Marketing                                  • Provide projected income statements,
               started.                                   • Discuss the products and services         and balance sheets for a two-year
                  In general, a good business plan          your company will offer.                  period.
                                                          • Identify customer demand for your       • Discuss your break-even point.
               contains:                                                                            • Explain your personal balance sheet
                                                            products and services.
               Introduction                               • Identify your market, its size and        and method of compensation.
                 • Give a detailed description of the       locations.                              • Discuss who will maintain your
                   business and its goals.                • Explain how your products and             accounting records and how they will
                 • Discuss ownership of the business        services will be advertised and           be kept.
                   and its legal structure.                 marketed.                               • Provide “what if” statements
                 • List the skills and experience you     • Explain your pricing strategy.            addressing alternative approaches to
                   bring to the business.                                                             potential problems.
                 • Discuss the advantages you and your   Financial Management
                   business have over competitors.        • Develop an expected return on          Operations
                                                            investment and monthly cash flow for    • Explain how the business will be
                                                            the first year.                           managed day-to-day.
                                                                                                    • Discuss hiring and personnel
                                                                                                      procedures.
                                                                                                    • Discuss insurance, lease or rent
                                                                                                      agreements, and issues pertinent to
                                                                                                      your business.
                                                                                                    • Account for the equipment necessary
                                                                                                      to produce your goods or services.
                                                                                                    • Account for production and delivery
                                                                                                      of products and services.

                                                                                                   Concluding Statement
                                                                                                     Summarize your business goals
                                                                                                   and objectives and express your
                                                                                                   commitment to the success of your
                                                                                                   business. Once you have completed
                                                                                                   your business plan, review it with
                                                                                                   a friend or business associate and
                                                                                                   professional business counselor
                                                                                                   like SCORE, WBC or SBDC
                                                                                                   representatives, SBA district office
                                                                                                   business development specialists
                                                                                                   or veterans business development
                                                                                                   specialists.
                                                                                                     Remember, the business plan is a
                                                                                                   flexible document that should change
                                                                                                   as your business grows.




             14 — Small Business Resource   OREGON                                                                     Visit us online: www.sba.gov/or
                                                CAPITAL
                                  Financing Options to Start or Grow Your Business
                                                                                            broad eligibility requirements and credit
                                                                                            criteria to accommodate a wide range of
                                                                                            financing needs.
                                                                                              The business loans that SBA
                                                                                            guarantees do not come from the
                                                                                            agency, but rather from banks and
                                                                                            other approved lenders. The loans are
                                                                                            funded by these organizations, and they
                                                                                            make the decisions to approve or not
                                                                                            approve the applicants’ requests.
                                                                                              The SBA guaranty reduces the
                                                                                            lender’s risk of borrower non-payment.
                                                                                            If the borrower defaults, the lender
                                                                                            can request SBA to pay the lender that




                                                                                                                                               CAPITAL
                                                                                            percentage of the outstanding balance
                                                                                            guaranteed by SBA. This allows the
                                                                                            lender to recover a portion from SBA of
                                                                                            what it lent if the borrower can’t make
                                                                                            the payments. The borrower is still
                                                                                            obligated for the full amount.




M
                                                                                              To qualify for an SBA loan, a small
                                                                                            business must meet the lender’s
              any entrepreneurs need          the SBA. SBA guarantees a portion             criteria and the 7(a) requirements. In
              financial resources to start    of the loan (except for Microloans).          addition, the lender must certify that it
              or expand a small business      The business should have its business         would not provide this loan under the
              themselves and must             plan prepared before it applies for a         proposed terms and conditions unless
              combine what they have          loan. This plan should explain what           it can obtain an SBA guaranty. If the
with other sources of financing. These        resources will be needed to accomplish        SBA is going to provide a lender with
sources can include family and friends,       the desired business purpose including        a guaranty, the applicant must be
venture-capital financing, and business       the associated costs, the applicants’         eligible and creditworthy and the loan
loans.                                        contribution, use of loan proceeds,           structured under conditions acceptable
   This section of the Small Business         collateral, and, most important, an           to SBA.
 Resource guide discusses SBA’s primary       explanation of how the business will
 business loan and equity financing           be able to repay the loan in a timely         Percentage of Guaranties
 programs. These are: the 7(a) Loan           manner.                                       and Loan Maximums
 Program, the Certified Development             The lender will analyze the                   The SBA only guarantees a portion
 Company or 504 Loan Program, the             application to see if it meets the lender’s   of any particular loan so each loan will
 Microloan Program and the Small              criteria and SBA’s requirements. SBA          also have an unguaranteed portion,
 Business Investment Company                  will look to the lender to do much, if not    giving the lender a certain amount of
 Program. The distinguishing features         all, of the analysis before it provides       exposure and risk on each loan. The
 for these programs are the total dollar      its guaranty on the lender’s loan. In         percentage SBA guarantees depends
 amounts that can be borrowed, the type       the case of microlenders, SBA loans           on either the dollar amount or the
 of lenders who can provide these loans,      these intermediaries funds at favorable       program the lender uses to obtain its
 the uses for the loan proceeds, and the      rates to re-lend to businesses with           guaranty. For loans of $150,000 or less
 terms placed on the borrower.                financing needs up to $50,000. The            the SBA may guaranty as much as 85
   Note: The SBA does not offer grants        SBA’s business loan programs provide a        percent and for loans over $150,000 the
 to individual business owners to start or    key source of financing for viable small      SBA can provide a guaranty of up to 75
 grow a business.                             businesses that have real potential but       percent.
                                              cannot qualify for long-term, stable            The maximum 7(a) loan amount
SBA BUSINESS LOANS                            financing.                                    is $5 million. (Loans made under
  If you are contemplating a business                                                       the SBAExpress program, which is
loan, familiarize yourself with the SBA’s     7(a) LOAN PROGRAM                             discussed later in this section, have a 50
                                                                                            percent guaranty.)
business loan programs to see if they           The 7(a) Loan program is the SBA’s
may be a viable option. Keep in mind          primary business loan program. It
the dollar amount you seek to borrow                                                        Interest Rates and Fees
                                              is the agency’s most frequently used            The actual interest rate for a 7(a)
and how you want to use the loan              non-disaster financial assistance             loan guaranteed by SBA is negotiated
proceeds. The three principal players         program because of its flexibility in         between the applicant and lender and
in most of these programs are the             loan structure, variety of loan proceed       subject to SBA maximums. Both fixed
applicant small business, the lender and      uses, and availability. The program has       and variable interest rate structures

Visit us online: www.sba.gov/or                                                                        OREGON Small Business Resource —   15
          are available. The maximum rate is
          comprised of two parts, a base rate and
                                                       What To Take To The Lender
          an allowable spread. There are three            Documentation requirements may               For the Standard, Certified and
          acceptable base rates (Wall Street            vary; contact your lender for the           Preferred methods, the applicant
          Journal Prime*, London Interbank One          information you must supply.                fills out SBA Form 4, and the lender
          Month Prime plus 3 percent, and an           Common requirements include the              completes SBA Form 4-1. When
          SBA Peg Rate). Lenders are allowed           following:                                   requests for guarantees are processed
          to add an additional spread to the base        • Purpose of the loan                      using Express or Advantage methods,
          rate to arrive at the final rate. For          • History of the business                  the applicant uses more of the regular
          loans with maturities of less than seven       • Financial statements for three years     forms of the lender and just has a few
          years, the maximum spread will be no             (existing businesses)
          more than 2.25 percent. For loans with         • Schedule of term debts (existing         federal forms to complete. When SBA
          maturities of seven years or more, the           businesses)                              receives a request that is processed
          maximum spread will be 2.75 percent.           • Aging of accounts receivable and         through Standard or Certified
          The spread on loans under $50,000                payable (existing businesses)            Lender Program procedures, it either
                                                         • Projected opening-day balance sheet      reanalyzes or reviews the lender’s
          and loans processed through Express              (new businesses)
          procedures may be higher.                                                                 eligibility and credit analysis before
                                                         • Lease details
            Loans guaranteed by SBA are                  • Amount of investment in the business
                                                                                                    deciding to approve or reject. For
          assessed a guaranty fee. This fee is             by the owner(s)                          requests processed through Preferred
          based on the loan’s maturity and the           • Projections of income, expenses and      Lender Program or Express programs,
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          dollar amount guaranteed, not the                cash flow as well as an explanation of   the lender is delegated the authority to
          total loan amount. The guaranty fee is           the assumptions used to develop these    make the credit decision without SBA’s
          initially paid by the lender and then            projections                              concurrences, which helps expedite the
          passed on to the borrower at closing.          • Personal financial statements on the
                                                                                                    processing time.
                                                           principal owners
          The funds to reimburse the lender can          • Resume(s) of the principal owners and       In guaranteeing the loan, the SBA
          be included in the loan proceeds.                managers.                                assures the lender that, in the event
            On any loan with a maturity of one                                                      the borrower does not repay the loan,
          year or less, the fee is just 0.25 percent   How the 7(a) Program Works                   the government will reimburse the
          of the guaranteed portion of the loan.          Applicants submit their loan              lending institution for a portion of its
          On loans with maturities of more than         application to a lender for the initial     loss. By providing this guaranty, the
          one year, the normal guaranty fee is 2        review. The lender will generally           SBA is able to help tens of thousands
          percent of the SBA guaranteed portion         review the credit merits of the request     of small businesses every year get
          on loans up to $150,000; 3 percent on         before deciding if they will make the       financing they might not otherwise
          loans over $150,000 but not more than         loan themselves or if they will need an     obtain.
          $700,000; and 3.5 percent on loans over       SBA guaranty. If a guaranty is needed,         After SBA approval, the lender
          $700,000. There is also an additional         the lender will also review eligibility.    is notified that its loan has been
          fee of 0.25 percent on any guaranteed         The applicant should be prepared to
          portion over $1 million.                                                                  guaranteed. The lender then will
                                                        complete some additional documents          work with the applicant to make sure
            * All references to the prime rate          before the lender sends the request
          refer to the base rate in effect on the                                                   the terms and conditions are met
                                                        for guaranty to the SBA. Applicants         before closing the loan, disbursing the
          first business day of the month the           who feel they need more help with the
          loan application is received by SBA.                                                      funds, and assuming responsibility
                                                        process should contact their local SBA      for collection and general servicing.
                                                        district office or one of SBA’s resource    The borrower makes monthly loan
          7(a) Loan Maturities
                                                        partners for assistance.                    payments directly to the lender.
            SBA loan programs are generally
                                                          There are several ways a lender           As with any loan, the borrower is
          intended to encourage longer term
                                                        can apply for a 7(a) guaranty from
          small business financing, but actual                                                      responsible for repaying the full
                                                        SBA. The main differences between
          loan maturities are based on the                                                          amount of the loan in a timely manner.
                                                        these methods are related to the
          ability to repay, the purpose of the loan
                                                        documentation which the lender
          proceeds and the useful life of the assets                                                What the SBA Looks for:
                                                        provides, the amount of review which
          financed. However, maximum loan                                                            • Ability to repay the loan on time from
                                                        SBA conducts, the amount of the loan
          maturities have been established: 25                                                         the projected operating cash flow;
                                                        and the lender responsibilities in case
          years for real estate; up to 10 years for                                                  • Owners and operators who are of good
                                                        the loan defaults and the business’
          equipment (depending on the useful life                                                      character;
                                                        assets must be liquidated. The
          of the equipment); and generally up to                                                     • Feasible business plan;
                                                        methods are:
          seven years for working capital. Short-                                                    • Management expertise and
                                                         • Standard 7(a) Guaranty
          term loans and revolving lines of credit       • Certified Lender Program                    commitment necessary for success;
          are also available through the SBA to          • Preferred Lender Program                  • Sufficient funds, including the SBA
          help small businesses meet their short-        • Rural Lender Advantage                      guaranteed loan, to operate the
          term and cyclical working capital needs.       • SBA Express                                 business on a sound financial basis
                                                         • Patriot Express                             (for new businesses, this includes the
          Structure                                      • Export Express                              resources to meet start-up expenses
            Most 7(a) loans are repaid with              • Small Loan Advantage                        and the initial operating phase);
          monthly payments of principal and              • Community Advantage                       • Adequate equity invested in the
          interest. For fixed-rate loans the                                                           business; and
          payments stay the same, whereas                                                            • Sufficient collateral to secure the loan
          for variable rate loans the lender can                                                       or all available collateral if the loan
          re-establish the payment amount                                                              cannot be fully secured.


          16 — Small Business Resource   OREGON                                                                           Visit us online: www.sba.gov/or
when the interest rates change or at          and applies to SBA non-disaster loan        Use of Proceeds
other intervals, as negotiated with           programs, namely its 7(a) Business            The third eligibility factor is use of
the borrower. Applicants can request          Loans and Development Company               proceeds. 7(a) proceeds can be used
that the lender establish the loan with       programs.                                   to: purchase machinery; equipment;
interest-only payments during the                                                         fixtures; supplies; make leasehold
start-up and expansion phases (when           Nature of Business                          improvements; as well as land and/or
eligible) to allow the business time to         The second eligibility factor is based    buildings that will be occupied by the
generate income before it starts making       on the nature of the business and the       business borrower.
full loan payments. Balloon payments          process by which it generates income or     Proceeds can also be used to:
or call provisions are not allowed on any     the customers it serves. The SBA has         • Expand or renovate facilities;
7(a) loan. The lender may not charge a        general prohibitions against providing       • Acquire machinery, equipment,
prepayment penalty if the loan is paid        financial assistance to businesses             furniture, fixtures and leasehold
off before maturity, but the SBA will         involved in such activities as lending,        improvements;
charge the borrower a prepayment fee          speculating, passive investment,             • Finance receivables and augment
if the loan has a maturity of 15 or more      pyramid sales, loan packaging,                 working capital;
years and is pre-paid during the first                                                     • Finance seasonal lines of credit;
                                              presenting live performances of a
three years.                                                                               • Acquire businesses;
                                              prurient sexual nature, businesses
                                                                                           • Start up businesses;
Collateral                                    involved in gambling and any illegal
                                                                                           • Construct commercial buildings; and
  The SBA expects every 7(a) loan             activity.                                    • Refinance existing debt under certain
to be fully secured, but the SBA will           The SBA also cannot loan guaranties




                                                                                                                                             CAPITAL
                                                                                             conditions.
not decline a request to guaranty a           to non-profit businesses, private clubs       SBA 7(a) loan proceeds cannot be used
loan if the only unfavorable factor is        that limit membership on a basis            for the purpose of making investments.
insufficient collateral, provided all         other than capacity, businesses that        SBA proceeds cannot be used to
available collateral is offered. What         promote a religion, businesses owned by     provide funds to any of the owners
these two policies mean is that every         individuals incarcerated or on probation    of the business except for ordinary
SBA loan is to be secured by all              or parole, municipalities, and situations   compensation for actual services
available assets (both business and           where the business or its owners            provided.
personal) until the recovery value            previously failed to repay a federal loan
equals the loan amount or until all           or federally assisted financing.
assets have been pledged to the extent
that they are reasonably available.
Personal guaranties are required
from all the principal owners of the
business. Liens on personal assets of the
principals may be required.

Eligibility
  7(a) loan eligibility is based on four
different factors. The first is size, as
all loan recipients must be classified
as “small” by SBA. The basic size
standards are outlined below. A more
in-depth listing of standards can be
found at www.sba.gov/size.SBA Size
Standards have the following general
ranges:
   • Manufacturing — from 500 to 1,500
     employees
   • Wholesale Trades — Up to 100
     employees
   • Services — $2 million to $35.5 million
     in average annual receipts
   • Retail Trades — $7 million to $35.5
     million in average annual receipts
   • Construction — $7 million to $33.5
     million in average annual receipts
   • Agriculture, Forestry, Fishing, and
     Hunting — $750,000 to $17.5 million
     in average annual receipts
  There is an alternate size standard
for businesses that do not qualify under
their industry size standards for SBA
funding – tangible net worth
($15 million or less) and average net
income ($5 million or less for two
years). This new alternate makes
more businesses eligible for SBA loans

Visit us online: www.sba.gov/or                                                                      OREGON Small Business Resource —   17
          Miscellaneous Factors                          Portland District Office                       (MREIDL) to help cover operating costs
            The fourth factor involves a variety            601 S.W. Second Ave., Ste. 950              due to the loss of an essential employee
          of requirements such as SBA’s credit              Portland, OR 97204                          called to active duty.
          elsewhere test and utilization of                 503-326-2682 • 503-326-2808 Fax
          personal assets requirements, where                                                           Rural Lender Advantage
          the business and its principal owners          Patriot Express and Other                        The Small/Rural Lender Advantage
          must use their own resources before            Lending Programs For Veterans                  (S/RLA) initiative is designed to
          getting a loan guaranteed by SBA. It             The Patriot Express pilot loan               accommodate the unique loan
          also includes SBA’s anti-discrimination        initiative is for veterans and members         processing needs of small community/
          rules and limitations on lending to            of the military community wanting to           rural-based lenders by simplifying and
          agricultural enterprises because               establish or expand a small business.          streamlining loan application process
          there are other agencies of the federal        Eligible military community members            and procedures, particularly for smaller
          government with programs to fund such          include:                                       SBA loans. It is part of a broader SBA
          businesses.                                      • Veterans;                                  initiative to promote the economic
          Generally, SBA loans must meet the               • Service-disabled veterans;                 development of local communities,
          following criteria:                              • Active-duty servicemembers eligible        particularly those facing the challenges
            • Every loan must be for a sound                 for the military’s Transition Assistance   of population loss, economic dislocation,
              business purpose;                              Program;                                   and high unemployment. Visit www.sba.
            • There must be sufficient invested            • Reservists and National Guard
                                                                                                        gov/content/rural-business-loans for more
              equity in the business so it can operate       members;
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                                                           • Current spouses of any of the above,
                                                                                                        information.
              on a sound financial basis;
                                                             including any servicemember;
            • There must be a potential for long-
                                                           • The widowed spouse of a servicemember
                                                                                                        Advantage Loans
              term success;                                                                               In early 2011, SBA rolled out two
            • The owners must be of good character           or veteran who died during service or of
                                                             a service-connected disability.            Advantage loan initiatives aimed
              and reputation; and
            • All loans must be so sound as to             The Patriot Express loan is offered          at helping entrepreneurs and small
              reasonably assure repayment.               by SBA’s nationwide network of                 business owners in underserved
            For more information, go to                  private lenders and features the fastest       communities gain access to capital.
          www.sba.gov/apply.                             turnaround time for loan approvals.            Both offer a streamlined loan
                                                         Loans are available up to $500,000 and         application process and the regular
          SPECIAL PURPOSE                                qualify for SBA’s maximum guaranty
                                                         of 85 percent for loans of $150,000
                                                                                                        7(a) loan guarantee for loans under
                                                                                                        $350,000.
          7(a) LOAN PROGRAMS                             or less and 75 percent for loans over            The Small Loan Advantage program
            The 7(a) program is the most flexible        $150,000 up to $500,000. For loans             is available to all lenders.
          of SBA’s lending programs. The agency          above $350,000, lenders are required             The key features of the revised and
          has created several variations to the          to either obtain all collateral or enough      expanded SLA are as follows:
          basic 7(a) program to address the              collateral so the value is equal to the         • An increase in the maximum loan size
          particular financing need of certain                                                             from $250,000 to $350,000;
                                                         loan amount, whichever comes first.
                                                                                                         • Expansion to all SBA participating
          small businesses. These special purpose          The Patriot Express loan can be used            lenders;
          programs are not necessarily for all           for most business purposes, including           • All SLA loan applications will be credit-
          businesses but may be very useful              start-up, expansion, equipment                    scored by SBA prior to loan approval
          to some small businesses. They are             purchases, working capital, and                   (or issuance of a loan number for
          generally governed by the same rules,          inventory or business-occupied real-              applications submitted by PLP lenders);
          regulations, fees, interest rates, etc. as     estate purchases.                               • Change in forms from the S/RLA forms
          the regular 7(a) loan guaranty. Lenders          Patriot Express loans feature SBA’s             (SBA Forms 2301 Parts A, B and C) and
          can advise you of any variations.              lowest interest rates for business loans,         the PLP Eligibility Checklist (SBA
                                                         generally 2.25 percent to 4.75 percent            Form 7) to the forms used in the SBA
          SBAExpress                                                                                       Express and Pilot Loan Programs (SBA
                                                         over prime depending upon the size
                                                                                                           Forms 1919 and 1920 Parts B and C);
            The SBAExpress guaranty is available         and maturity of the loan. Your local            • All SLA loan applications will continue
          to lenders as a way to obtain a guaranty       SBA district office will have a listing of        to be submitted electronically;
          on smaller loans up to $350,000.               Patriot Express lenders in your area.           • Lenders will continue to have the option
          The program authorizes selected,               More information is available at                  of using their own notes and guaranty
          experienced lenders to use mostly their        www.sba.gov/patriotexpress.                       forms, rather than SBA Forms 147, 148
          own forms, analysis and procedures               Self-employed Reserve or Guard                  and 148L;
          to process, service and liquidate SBA-         members with an existing SBA loan                In closing and disbursing SLA
          guaranteed loans. The SBA guarantees           can request from their SBA lender              loans, lenders will follow the same
          up to 50 percent of an SBAExpress loan.        or SBA district office, loan payment           closing and disbursement procedures
          Loans under $25,000 do not require             deferrals, interest rate reductions and        and documentation as it uses for its
          collateral. The use of loan proceeds is        other relief after they receive their          similarly-sized non-SBA guaranteed
          the same as for any basic 7(a) loan. Like      activation orders. The SBA also offers         commercial loans
          most 7(a) loans, maturities are usually        special low-interest-rate financing of           The Community Advantage pilot
          five to seven years for working capital        up to $2 million when an owner or              program opens up 7(a) lending to
          and up to 25 years for real estate or          essential employee is called to active         mission-focused, community-based
          equipment. Revolving lines of credit are       duty through the Military Reservist            lenders – such as Community
          allowed for a maximum of seven years.          Economic Injury Disaster Loan program          Development Financial Institutions


          18 — Small Business Resource   OREGON                                                                              Visit us online: www.sba.gov/or
(CDFIs), Certified Development                     percent of the loan proceeds. Up to 5     necessary to better compete. The ITL
Companies (CDCs), and microlenders                 percent of the proceeds can be used for   offers a combination of fixed asset,
– who provide technical assistance                 physical improvements that benefit the    working capital financing and debt
and economic development support in                property.                                 refinancing with the SBA’s maximum
                                                 • The Working Capital Line is               guaranty--- 90 percent --- on the total
underserved markets. Loan amount
                                                   a revolving line of credit (up to         loan amount. The maximum loan
maximum is $250,000.                               $5,000,000) that provides short term
  More information on both programs is                                                       amount is $5 million in total financing.
                                                   working capital. These lines are
available at www.sba.gov/advantage.                generally used by businesses that
                                                   provide credit to their customers.
                                                                                             Guaranty Coverage
CAPLines                                           Disbursements are generally                 The SBA can guaranty up to 90
  The CAPLines program is designed                 based on the size of a borrower’s         percent of an ITL up to a maximum
to help small businesses meet their                accounts receivable and/or inventory.     of $4.5 million, less the amount of
short-term and cyclical working capital            Repayment comes from the collection       the guaranteed portion of other SBA
needs. The programs can be used to                 of accounts receivable or sale of         loans outstanding to the borrower.
finance seasonal working capital needs;            inventory. The specific structure is      The maximum guaranty for any
finance the direct costs of performing             negotiated with the lender. There may     working capital component of an ITL
certain construction, service and supply           be extra servicing and monitoring of      is $4 million. Additionally, any other
contracts, subcontracts, or purchase               the collateral for which the lender can   working capital SBA loans the borrower
orders; finance the direct cost associated
                                                   charge up to two percent annually to      has are counted against the $4 million
with commercial and residential                    the borrower.                             guaranty limit.




                                                                                                                                               CAPITAL
construction; or provide general working                                                     Use of Proceeds
capital lines of credit. SBA provides up        International Trade Loan Program
                                                  The SBA’s International Trade Loan          • For the facilities and equipment portion
to an 85 percent guarantee. There are                                                           of the loan, proceeds may be used to
four distinct loan programs under the           (ITL) provides small businesses with
                                                                                                acquire, construct, renovate, modernize,
CAPLine umbrella:                               enhanced export financing options for
                                                                                                improve or expand facilities or
   • The Contract Loan Program is used          their export transactions. It is designed
                                                                                                equipment in the U.S. to produce goods
     to finance the cost associated with        to help small businesses enter and              or services involved in international
     contracts, subcontracts, or purchase       expand into international markets               trade.
     orders. Proceeds can be disbursed          and, when adversely affected by import        • Working capital is an allowable use of
     before the work begins. If used for one    competition, make the investments               proceeds under the ITL.
     contract or subcontract, it is generally
     not revolving; if used for more than
     one contract or subcontract at a time,
     it can be revolving. The loan maturity
     is usually based on the length of the
     contract, but no more than ten years.
     Contract payments are generally sent
     directly to the lender but alternative
     structures are available.
   • The Seasonal Line of Credit Program
     is used to support buildup of inventory,
     accounts receivable or labor and
     materials above normal usage for
     seasonal inventory. The business
     must have been in business for a
     period of 12 months and must have a
     definite established seasonal pattern.
     The loan may be used over again
     after a “clean-up” period of 30 days
     to finance activity for a new season.
     These also may have a maturity of up
     to five years. The business may not
     have another seasonal line of credit
     outstanding but may have other lines
     for non-seasonal working capital needs.
   • The Builders Line Program provides
     financing for small contractors or
     developers to construct or rehabilitate
     residential or commercial property.
     Loan maturity is generally three
     years but can be extended up to
     five years, if necessary, to facilitate
     sale of the property. Proceeds are
     used solely for direct expenses of
     acquisition, immediate construction
     and/or significant rehabilitation
     of the residential or commercial
     structures. The purchase of the land
     can be included if it does not exceed 20


Visit us online: www.sba.gov/or                                                                        OREGON Small Business Resource —   19
            • Proceeds may be used for the refinancing      • A small business exporter wanting to       How to Apply
              of debt structured with unreasonable            qualify as adversely impacted from            Interested businesses should contact
              terms and conditions, including any debt        import competition must submit
                                                                                                         their existing lender to determine
              that qualifies for refinancing under the        supporting documentation that explains
              standard SBA 7(a) Loan Program.                 that impact, and a plan with projections
                                                                                                         if they are an SBA Express lender.
                                                              that explains how the loan will improve    Lenders that participate in SBA’s
          Loan Term                                           the business’ competitive position.        Express program are also able to make
            • Maturities on the working capital                                                          Export Express loans. Application is
              portion of the ITL are typically limited    Export Express                                 made directly to the lender. Lenders
              to 10 years.                                  SBA Export Express offers flexibility        use their own application material in
            • Maturities of up to 10 years on                                                            addition to SBA’s Borrower Information
                                                          and ease of use to both borrowers and
              equipment unless the useful life exceeds
                                                          lenders. It is the simplest export loan        Form. Lenders’ approved requests are
              10 years.
            • Maturities of up to 25 years are            product offered by the SBA and allows          then submitted with a limited amount
              available for real estate.                  participating lenders to use their             of eligibility information to SBA’s
            • Loans with a mixed use of fixed-asset       own forms, procedures and analyses.            National Loan Processing Center for
              and working-capital financing will have     The SBA provides the lender with a             review.
              a blended-average maturity.                 response within 36 hours.
                                                            This loan is subject to the same             Export Working Capital Program
          Interest Rates                                  loan processing, closing, servicing and          The SBA’s Export Working Capital
            Lenders may charge between 2.25 to                                                           Program (EWCP) assists lenders in
                                                          liquidation requirements as well as the
          2.75 percent above the prime rate (as
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                                                          same maturity terms, interest rates and        meeting the needs of exporters seeking
          published in the Wall Street Journal)                                                          short-term export working capital.
          depending upon the maturity of the              applicable fees as for other SBA loans
                                                          (except as noted below).                       Exporters can apply for EWCP loans
          loan. Interest rates on loans of $50,000
                                                                                                         in advance of finalizing an export sale
          and less can be slightly higher.
                                                          Guaranty Coverage                              or contract. With an approved EWCP
          Exporter Eligibility                              The SBA provides lenders with a              loan in place, exporters have greater
            • Applicants must meet the same               90 percent guaranty on loans up to             flexibility in negotiating export payment
              eligibility requirements as for the SBA’s   $350,000 and a 75 percent guaranty             terms — secure in the assurance that
              standard 7(a) Loan Program.                 on loans more than $350,000 up to the          adequate financing will be in place
            • Applicants must also establish that         maximum of $500,000.                           when the export order is won.
              the loan will allow the business to
              expand or develop an export market or,      Use of Proceeds                                Benefits of the EWCP
              demonstrate that the business has been        Loan proceeds may be used for                 • Financing for suppliers, inventory or
              adversely affected by import competition                                                      production of export goods.
                                                          business purposes that will enhance a
              and that the ITL will allow the business                                                    • Export working capital during long
                                                          company’s export development. Export
              to improve its competitive position.                                                          payment cycles.
                                                          Express can take the form of a term
                                                          loan or a revolving line of credit. As          • Financing for stand-by letters of credit
          Foreign Buyer Eligibility                                                                         used as bid or performance bonds or
            Foreign buyers must be located in             an example, proceeds can be used to
                                                                                                            down payment guarantees.
          those countries wherein the Export-             fund participation in a foreign trade
                                                                                                          • Reserves domestic working capital for
          Import Bank of the U.S. is not                  show, finance standby letters of credit,
                                                                                                            the company’s sales within the U.S.
          prohibited from providing financial             translate product literature for use in         • Permits increased global competitiveness
          assistance.                                     foreign markets, finance specific export          by allowing the exporter to extend more
                                                          orders, as well as to finance expansions,         liberal sales terms.
          Collateral Requirements                         equipment purchases, and inventory or           • Increases sales prospects in under-
            • Only collateral located in the              real estate acquisitions, etc.                    developed markets which have high
              U.S. (including its territories and                                                           capital costs for importers.
              possessions) is acceptable.                 Ineligible Use of Proceeds                      • Low fees and quick processing times.
            • First lien on property or equipment           Proceeds may not be used to finance
              financed by the ITL or on other assets      overseas operations other than those           Guaranty Coverage
              of the business is required. However,       strictly associated with the marketing          • Maximum loan amount is $5,000,000.
              an ITL can be secured by a second lien      and/or distribution of products/services        • 90 percent of principal and accrued
              position if the SBA determines there is                                                       interest up to 120 days.
                                                          exported from the U.S.
              adequate assurance of loan payment.                                                         • Low guaranty fee of one-quarter of one
            • Additional collateral, including                                                              percent of the guaranteed portion for
              personal guaranties and those assets        Exporter Eligibility
                                                            Any business that has been in                   loans with maturities of 12 months or
              not financed with ITL proceeds, may                                                           less.
              be appropriate.                             operation, although not necessarily in
                                                                                                          • Loan maturities are generally for 12
                                                          exporting, for at least 12 full months
                                                                                                            months or less.
          How to Apply                                    and can demonstrate that the loan
            • A small business seeking an ITL must        proceeds will support its export activity
              apply to an SBA-participating lender.                                                      Use of Proceeds
                                                          is eligible for Export Express.                 • To pay for the manufacturing costs of
              The lender will submit a completed
              Application for Business Loan (SBA                                                            goods for export.
              Form 4), including all exhibits, to the
                                                          Foreign Buyer Eligibility                       • To purchase goods or services for export.
              SBA. Visit www.sba.gov to find your           The exporter’s foreign buyer must be a        • To support standby letters of credit to
              local SBA district office for a list of     creditworthy entity and the methods of            act as bid or performance bonds.
              participating lenders.                      payment must be acceptable to the SBA           • To finance foreign accounts receivable.
                                                          and the SBA lender.


          20 — Small Business Resource   OREGON                                                                               Visit us online: www.sba.gov/or
Interest Rates                                      The Portland Export Assistance          New-to-Export
  The SBA does not establish or                   Center coordinates and leverages            Assistance and business advising
subsidize interest rates on loans. The            federal and state resources to help       for import/export companies is
interest rate can be fixed or variable            businesses in Oregon and S.W.             provided by the Small Business
and is negotiated between the borrower            Washington to increase exports and        Development Center, through their
and the participating lender.                     compete in the global marketplace.        International Trade Small Business
                                                  Staffed by international trade            Management Program, visit the
Advance Rates                                     specialists of the U.S. Department of     following link or call: http://bizcenter.
   • Up to 90 percent on purchase orders.         Commerce and the U.S. Small Business      org/Workshop/12539/6/33, 503-978-5080.
   • Up to 90 percent on documentary letters      Administration, the Export Center         See also:
     of credit.                                   is a quick access point for all federal   www.sba.gov/or/or_itresources.html
   • Up to 90 percent on foreign accounts         export assistance programs and offers
                                                  business counseling in the following
     receivable.
   • Up to 75 percent on eligible foreign         areas: information on markets abroad,     CERTIFIED DEVELOPMENT
     inventory located within the U.S.            international contracts, product          COMPANY LOAN PROGRAM
   • In all cases, not to exceed the exporter’s
     costs.
                                                  promotion, export financing, and SBA
                                                  export loan programs. For financing       (504 LOANS)
                                                  assistance, see: www.buyusa.gov/oregon/     The 504 Loan program is an economic
Collateral Requirements                           sba.html or contact:                      development program that supports
  The export-related inventory and the            Jeff Deiss                                American small business growth and




                                                                                                                                              CAPITAL
receivables generated by the export                  Regional Manager                       helps communities through business
sales financed with EWCP funds will                  Export Solutions Group,                expansion and job creation. This SBA
be considered adequate collateral. The               Office of International Trade          program provides long-term, fixed-
SBA requires the personal guarantee                  U.S. Small Business Administration     rate, subordinate mortgage financing
of owners with 20 percent or more                    503-326-5498 or jeff.deiss@trade.gov
                                                                                            for acquisition and/or renovation of
ownership.                                          For export ready companies, the
                                                                                            capital assets including land, buildings
                                                  Portland U.S. Export Assistance
                                                  Center represents a “one-stop-shop”       and equipment. Some refinancing is
How to apply                                                                                also permitted. Most for-profit small
  Application is made directly to SBA-            for comprehensive export assistance
                                                  and access to U.S. government export      businesses are eligible for this program.
participating lenders. Businesses are                                                       The types of businesses excluded from
encouraged to contact SBA staff at their          marketing and export finance programs.
local U.S. Export Assistance Center
(USEAC) to discuss whether they are
eligible for the EWCP and whether it is
the appropriate tool to meet their export
financing needs. Participating lenders
review/approve the application and
submit the request to SBA staff at the
local USEAC.

U.S. Export Assistance Center
  There are 20 U.S. Export Assistance
Centers located throughout the
U.S. They are staffed by SBA, U.S.
Department of Commerce and Export-
Import Bank of the U.S. personnel,
and provide trade promotion and
export-finance assistance in a single
location. The USEACs also work closely
with other federal, state and local
international trade organizations to
provide assistance to small businesses.
To find your nearest USEAC, visit:
www.sba.gov/content/us-export-assistance-
centers. You can find additional export
training and counseling opportunities
by contacting your local SBA office.

U.S. Export Assistance Center
(USEAC) Portland
www.buyusa.gov/oregon
U.S. Export Assistance Center
     One World Trade Center
     121 S.W. Salmon St., Ste. 242
     Portland, OR 97204
     503-326-3001



Visit us online: www.sba.gov/or                                                                       OREGON Small Business Resource —   21
          7(a) loans (listed previously) are also
          excluded from the 504 loan program.
            Loans are provided through Certified
          Development Companies. CDCs work
          with banks and other lenders to make
          loans in first position on reasonable
          terms, helping lenders retain growing
          customers and provide Community
          Redevelopment Act credit.
            The SBA 504 loan is distinguished
          from the SBA 7(a) loan program in
          these ways:
          The maximum debenture, or long-term
          loan, is:
            • $5 million for businesses that create a
              certain number of jobs or improve the
              local economy;
            • $5 million for businesses that meet a
              specific public policy goal, including
              veterans; and                                  rate is then passed on to the borrower        CCDBDC Roseburg Office
CAPITAL




            • $5.5 million for manufacturers and             and establishes the basis for the loan           242 Laurel Dr.
              energy public policy projects.                 rate.                                            Roseburg, OR 97470
            Recent additions to the program                • All project-related costs can be                 541-672-5665 • 541-672-6195 Fax
          allow $5.5 million for each project                financed, including acquisition (land            Territory: Statewide (Oregon)
          that reduces the borrower’s energy                 and building, land and construction of
          consumption by at least 10 percent;                building, renovations, machinery and          CCDBDC North Bend Office
                                                             equipment) and soft costs, such as title         2455 Maple Leaf, Ste. 13 B
          and $5.5 million for each project that
                                                             insurance and appraisals. Some closing           North Bend, OR 97459
          generates renewable energy fuels, such             costs may be financed.                           541-756-4101 or 866-202-5903 Toll Free
          as biodiesel or ethanol production.              • Collateral is typically a subordinate            541-756-1167 Fax
          Projects eligible for up to $5.5 million           lien on the assets financed; allows              Territory: Statewide (Oregon)
          under one of these two requirements                other assets to be free of liens and
          do not have to meet the job creation               available to secure other needed              CCDBDC Portland Office
          or retention requirement, so long as               financing.                                       6312 S.W. Capitol Hwy., Ste. 441
          the CDC portfolio average is at least            • Long-term real estate loans are up to            Portland, OR 97239
                                                             20-year term, heavy equipment 10 - or            503-789-8191 Cell • 503-719-8203 Fax
          $65,000.                                                                                            ccdbusiness@hevanet.com
            • Eligible project costs are limited             20-year term and are self-amortizing.
                                                         Businesses that receive 504 loans are:               Territory: Statewide (Oregon)
              to long-term, fixed assets such as
              land and building (occupied by the           • Small — net worth under $15 million,
                                                             net profit after taxes under $5 million, or   Cascades West Financial Services, Inc.
              borrower) and substantial machinery                                                          (CWFSI)
              and equipment. Working capital is not          meet other SBA size standards.
                                                                                                              1400 Queen Ave. S.E., Ste. 205-C
              an eligible use of proceeds, except in a     • Organized for-profit.
                                                                                                              Albany, OR 97322
              temporary program which is scheduled         • Most types of business — retail, service,
                                                                                                              541-924-8480 • 541-967-4651 Fax
              to expire on September 27, 2012.               wholesale or manufacturing.
                                                                                                              Territory: Oregon, Clark and Skamania
            • Most borrowers are required to make          The SBA’s 504 certified development                Counties of WA.
              an injection (borrower contribution)       companies serve their communities by
              of just 10 percent which allows            financing business expansion needs.               CWFSI Salem Office
              the business to conserve valuable          Their professional staffs work directly              c/o Mid-Willamette Valley Council of
              operating capital. A further injection     with borrowers to tailor a financing                 Governments
              of 5 percent is needed if the business                                                          105 High St. S.E.
                                                         package that meets program guidelines
              is a start-up or new (less than 2                                                               Salem, OR 97301
              years old), and a further injection of 5
                                                         and the credit capacity of the borrower’s
                                                                                                              503-588-6177 • 503-588-6094 Fax
              percent is also required if the primary    business. For information, visit                     Territory: Oregon, Clark and Skamania
              collateral will be a single purpose        www.sba.gov/504.                                     Counties of WA.
              building (such as a hotel).
            • Two-tiered project financing: A lender     Ameritrust CDC                                    CWFSI Eugene Office
              finances approximately 50 percent of          17405 76th Ave. W.                                c/o Lane Council of Governments
              the project cost and receives a first         Edmonds, WA 98026                                 99 E. Broadway, Ste. 400
              lien on the project assets (but no SBA        425-787-6100 or 206-660-1006 Cell                 Eugene, OR 97401
              guaranty); A CDC (backed by a 100             Territory: Statewide Washington                   541-682-7450 • 541-682-4099 Fax
              percent SBA-guaranteed debenture)                                                               Territory: Oregon, Clark and Skamania
              finances up to 40 percent of the project   CCD Business Development Corporation                 Counties of WA.
              costs secured with a junior lien. The      (CCDBDC)
              borrower provides the balance of the          744 SE Rose St.                                Evergreen Business Capital (EBC)
              project costs.                                Roseburg, OR 97470                                1618 S.W. First Ave., Ste. 401
            • Fixed interest rate on SBA loan. SBA          541-672-6728 or 800-452-6010 Toll Free            Portland, OR 97201
              guarantees the debenture 100 percent.         541-672-7011 Fax                                  503-222-0997 or 877-439-3232 Toll Free
              Debentures are sold in pools monthly          Territory: Statewide (Oregon)                     503-222-7498 Fax
              to private investors. This low, fixed                                                           Territory: Statewide- Washington & Oregon


          22 — Small Business Resource   OREGON                                                                                  Visit us online: www.sba.gov/or
EDF Resource Capital, Inc.                           and other types of training support.        Northern Pacific Capital Corporation
     7509 Madison Ave., Ste. 111                     Entrepreneurs and small business               937 S.W. 14th St., Ste. 200/P.O. Box 1658
     Citrus Heights, CA 95610                        owners interested in small amounts             Portland, OR 97207
     916-962-3669                                    of business financing should contact           503-241-1255 • 503-299-6653 Fax
     Territory: Curry, Jackson, Josephine, Klamath   the nearest SBA District Office for            Type of Capital Provided:
     and Lake counties in Oregon.                                                                   Sub. Debt w/Warrants
                                                     information about the nearest Microloan        Funding Stage Preference: Later Stage
Greater Eastern Oregon Development                   Program Intermediary Lender or go to           Expansion,
Corporation                                          www.sba.gov/microloans.                        Industry Preference: Diversified
     2016 Airport Rd./P.O. Box 1041                                                                 Geographic Preferences: Pacific, Northwest
     Pendleton, OR 97801                             Oregon Association of Minority                 Description of Firm’s Focus: Focus on
     541-276-6745 • 541-276-6071 Fax                 Entrepreneurs (OAME) Credit                    providing expansion capital and funding for
     Territory: Statewide (Oregon)                   Corporation                                    management buyouts.
                                                        4134 N. Vancouver Ave.
Northwest Business Development                          Portland, OR 97217                       Tamarack Mezzanine Partners, L.P.
Association                                             503-249-7744                                522 S.W. Fifth Ave., Ste. 915
     P.O. Box 87443                                     Service Area: Statewide                     Portland, OR 97204
     Vancouver, WA 98687                                                                            503-517-8939 • 503-517-8938 Fax
     360-521-5704                                    Lane MicroBusiness (d.b.a. eDEV)               Investment Size Range:
     Territory: Statewide- Washington and the           1445 Willamette St., Ste. 120               Preferred Min: $500,000
     following counties in Oregon: Clackamas,           Eugene, OR 97401                            Preferred Max: $5,000,000
     Columbia, Multnomah and Washington.                541-463-4606                                Type of Capital Provided: Subordinated Debt




                                                                                                                                                    CAPITAL
                                                        www.edev.org                                w/Warrants
Northwest Small Business Finance                        Service Area: Lane and Harney counties      Funding Stage Preference: Later Stage
Corporation                                                                                         Expansion
     4660 N.E. Belknap Ct., Ste. 101-J2              Mercy Corps NW                                 Industry Preference: Diversified
     Hillsboro, OR 97124                                43 S.W. Naito Pkwy.                         Geographic Preferences: Northwest
     503-629-9662 • 877-296-0703 Fax                    Portland, OR 97204

                                                                                                 SMALL BUSINESS
     503-803-3503 Cell                                  503-896-5070
     Territory: Statewide (Oregon)                      www.mercycorpsnw.org

                                                     Micro Enterprise Services of Oregon
                                                                                                 INNOVATION RESEARCH
                                                                                                 PROGRAM
Oregon Business Development
Corporation                                          (MESO)
     2363 S.W. Glacier Pl.                              4008 N.E. MLK Jr. Blvd.                    The Small Business Innovation
     Redmond, OR 97756                                  Portland, OR 97212                       Research (SBIR) program encourages
     541-548-9538                                       503-841-3351
                                                                                                 small businesses to advance their
     Territory: Statewide (Oregon)                      www.mesopdx.org
                                                                                                 technical potential from funds
                                                                                                 committed by federal agencies with
MICROLOAN PROGRAM                                    SMALL BUSINESS                              large extramural research and
                                                                                                 development budgets. The SBIR
                                                     INVESTMENT COMPANY
  The Microloan program provides
small loans ranging from under $500                                                              program serves to fund the critical
to $50,000 to women, low-income,                     PROGRAM                                     startup and development stages
                                                                                                 for a technology and encourages
minority, veteran, and other small                     There are a variety of alternatives to    commercialization of the technology,
business owners through a network                    bank financing for small businesses.        product or service. In turn, this
of approximately 160 intermediaries                  The Small Business Investment               stimulates the U.S. economy.
nationwide. Under this program, the                  Company (SBIC) program fills the gap
SBA makes funds available to nonprofit               between what owners can fund directly       SBIR Requirements
intermediaries that, in turn, make the               and the needs of the small business for       Small businesses must meet
small loans directly to entrepreneurs,               growth capital. Licensed and regulated      the following eligibility criteria to
including veterans. Proceeds can be                  by the SBA, SBICs are privately owned       participate in the SBIR program.
used for typical business purposes such                                                            • Be 51 percent owned and controlled by
                                                     and managed investment funds that               one or more individuals who are U.S.
as working capital, or the purchase of               make capital available to qualifying
furniture, fixtures, machinery, supplies,                                                            citizens or permanent resident aliens
                                                     U.S. small businesses. The funds raise          in the U.S. or be a for-profit business
equipment, and inventory. Microloans                 private capital and can receive SBA-            concern that is at least 51 percent
may not be used for the purchase of real             guaranteed leverage up to 3x private            owned and controlled by another
estate. Interest rates are negotiated                capital, with a leverage ceiling of $150        for-profit business concern that is at
between the borrower and the                         million per SBIC and $225 million for           least 51 percent owned and controlled
intermediary. The maximum term for a                 two or more licenses under common               by one or more individuals who are
microloan is 7 years.                                control. Licensed SBICs are for-profit          citizens of, or permanent resident
  The program also provides business-                investment firms whose incentive is to
                                                                                                     aliens in, the U.S.
based training and technical assistance                                                            • Be for-profit.
                                                     share in the success of a small business.     • Principal researcher must be employed
to microborrowers and potential                      The SBIC program provides funding
microborrowers to help them be                                                                       by the small business.
                                                     for a broad range of industries. Some         • Company size cannot exceed 500
successful at starting or growing their              SBICs invest in a particular field or           employees.
businesses. Such training and technical              industry while others invest more             For more information on the SBIR
assistance may include general business              generally. For more information, visit      program visit www.sba.gov/sbir.
education, assistance with business                  www.sba.gov/inv.
planning industry-specific training,

Visit us online: www.sba.gov/or                                                                             OREGON Small Business Resource —   23
          Participating Agencies                         • Be located in the United States         SBA guarantees 70 percent, but sureties
            Each year, the following eleven                and be one of the following:            may issue, monitor and service bonds
          federal departments and agencies are           • Nonprofit college or university.        without SBA’s prior approval.
          required to reserve 2.5 percent of their       • Domestic nonprofit research
                                                           organization.                           Contractors Bonding &
          extramural R&D funds for award to              • Federally funded R&D center.
          small businesses through the SBIR                                                        Insurance Company, Inc. (CBIC)
                                                                                                      1201 N.E. Lloyd Blvd., Ste. 360
          program: Departments of Agriculture;          Participating Agencies                        Portland, OR 97232
          Commerce; Defense; Education;                   Each year the following five Federal        800-926-2242 or 503-287-6000
          Energy; Health and Human Services;            departments and agencies are required         800-873-2153 Fax
          Homeland Security; Transportation;            by STTR to reserve 0.3 percent of their
          Environmental Protection Agency;              extramural R&D funds for award to          USI, Northwest
          National Aeronautics and Space                small business/nonprofit research             700 N.E. Multnomah St., Ste. 1300
          Administration; and National Science          institution partnerships: Department          Portland, OR 97232
          Foundation.                                   of Defense; Department of Energy;             503-224-8390 • 503-224-8319 Fax
                                                        Department of Health and Human
                                                                                                   Elliott, Powell, Baden & Baker, Inc.
          SMALL BUSINESS                                Services; National Aeronautics and
                                                        Space Administration; and National
                                                                                                      1521 S.W. Salmon St.
          TECHNOLOGY TRANSFER                           Science Foundation.
                                                                                                      Portland, OR 97205
                                                                                                      503-221-1771 • 503-274-7644 Fax
          PROGRAM
                                                        SURETY BOND                                PREFERRED & CERTIFIED
CAPITAL




            The Small Business Technology
          Transfer (STTR) program reserves
          a specific percentage of federal R&D
                                                        GUARANTEE PROGRAM                          LENDERS
          funding for award to small business and         The Surety Bond Guarantee program          The most active and expert lenders
          non-profit research institution partners.     is a public-private partnership between    qualify for the SBA’s Certified
          Central to the program is expansion of        the federal government and surety          and Preferred Lenders Program.
          the public/private sector partnership to      companies to provide small businesses      Participants are delegated partial or
          include the joint venture opportunities       with the bonding assistance necessary      full authority to approve loans, which
          for small business and the nation’s           for them to compete for public and         results in faster service. Preferred
          premier nonprofit research institutions.      private contracting and subcontracting     lenders are chosen from among the
          Small business has long been where            opportunities. The guarantee provides      SBA’s best lenders and enjoy full
          innovation and innovators thrive, but         all incentive for sureties to bond small
                                                                                                   delegation of lending authority. This
          the risk and expense of conducting            businesses that would otherwise be
                                                                                                   authority must be renewed at least
          serious R&D efforts can be beyond             unable to obtain bonding. The program
                                                                                                   every two years, and the lender’s
          the means of many small businesses.           is aimed at small businesses that lack
                                                        the working capital or performance         portfolio is examined by the SBA
          Non-profit research laboratories                                                         periodically. Certified lenders are those
          are also instrumental in developing           track record necessary to secure
                                                        bonding on a reasonable basis through      that have been heavily involved in
          high-tech innovations, but frequently                                                    regular SBA loan-guaranty processing
          innovation is confined to the theoretical.    regular commercial channels.
                                                          Through this program, the SBA            and have met certain other criteria.
          STTR combines the strengths of both
                                                        guarantees bid, payment, performance       They receive a partial delegation of
          entities by introducing entrepreneurial
                                                        and ancillary bonds issued by surety       authority and are given a three-day
          skills to high-tech research efforts.
          The technologies and products are             companies for individual contracts and     turnaround on their applications (they
          transferred from the laboratory to the        subcontracts up to $2 million. The         may also use regular processing).
          marketplace. The small business profits       SBA reimburses sureties between 70           For a list of participating lenders in
          from the commercialization, which, in         and 90 percent of losses sustained if a    the Portland District, please visit:
          turn, stimulates the U.S. economy.            contractor defaults on the contract.       www.sba.gov/sites/default/files/Lenders%20
                                                          The SBA has two program options          for%20PDO_2011.pdf.
          STTR Requirements                             available, the Prior Approval Program
            Small businesses must meet                  (Plan A) and the Preferred Surety
          the following eligibility criteria to         Bond Program (Plan B). In the Prior
          participate in the STTR program.              Approval Program, SBA guarantees
            • Be 51 percent owned and controlled by     90 percent of surety’s paid losses and
              one or more individuals who are U.S.      expenses on bonded contracts up to
              citizens or permanent resident aliens     $100,000, and on bonded contracts
              in the U.S.                               greater than $100,000 that are
            • Be for-profit.                            awarded to socially and economically
            • Principal researcher need not be          disadvantaged concerns, HUBZone
              employed by the small business.           contractors, and veterans, and
            • Company size cannot exceed 500
                                                        service-disabled veteran owned small
              employees. (No size limit for nonprofit
              research institution).
                                                        businesses. All other bonds guaranteed
            The nonprofit research institution          in the Plan A Program receive an 80
          partner must also meet certain                percent guarantee. Sureties must
          eligibility criteria:                         obtain SBA’s prior approval for each
                                                        bond guarantee issued. Under Plan B,


          24 — Small Business Resource   OREGON                                                                         Visit us online: www.sba.gov/or
               TIPS FOR INTERACTING WITH YOUR CUSTOMERS
  SOCIAL MEDIA                                   b. Next, make sure your target audience
                                                    is on Twitter, Facebook or whatever
  AN ESSENTIAL PART OF YOUR                         social network you are considering,
  MARKETING TOOLKIT                                 or you may spend a lot of time on a
                                                    channel that won’t reach your target.
                                                    You can do this in several ways:
   Social media marketing is a great tool         • Survey your customers.
   for engaging with customers, building          • Assess what your competition is
   your company’s brand, and increasing             doing.
   your business reach. However, many             • Get involved with social networks
   small business owners make the                   on a personal level by exploring
   mistake of using social media tools              communities and Facebook fan
                                                    pages.
   such as Twitter and Facebook for
                                                  • Research trends in Twitter topics          c. Don’t be afraid to Tweet often.
   simply pushing their messages out.               and try to build a picture of what            Anywhere between 5-10 Tweets
   They miss a key communications and               your target market is doing and               a day is your target. Also
   marketing opportunity by not listening           sharing on social networks.                   remember to shake your
   to or joining in the conversations that                                                        message up. As every good
   are going on. In other words, they            c. And don’t forget that while these tools       marketer knows, tone and style
   ignore the fundamental point of social           are free, your investment in them isn’t.      are a huge factor in ensuring
   media - being SOCIAL!                            It takes staff time and resources to use      that your message stands




                                                                                                                                                   CAPITAL
                                                    social media successfully.                    out, resonates, and promotes
   Just being on Twitter or Facebook is                                                           action. Tweeting is like
   not enough. It takes time and effort to      2. Use Twitter to Engage and                      conversation, putting out static
                                                   Entice                                         updates or statements will fall
   build a strong social media presence.
                                                                                                  on flat ears, but engaging,
   When it comes to growing your social                                                           teasing, querying, and showing
   media presence and seeing a return on         a. Instead of simply Tweeting for
                                                    Tweeting’s sake, focus on                     interest will promote action. So
   your investment it is easier said than                                                         shake your message up, use the
                                                    making your Twitter strategy
   done.                                            a rich and interactive                        words your audience uses,
                                                    experience. For example, use                  sprinkle in some hashtags and
   Here are three hands-on tactics                  Tweets to start discussions                   go on and tease a little.
   that you can use.                                on your products, special offers
                                                    and events. Engage with                      So, instead of saying:
   1. Determine Where Your                          followers by responding to
      Customers are Online and                      mentions about your business;                • We’re giving away 2 bagels
      How you Can Reach Them                        addressing their questions and                for the price of one at
                                                    inviting them to check out your               BagelFest on Nov 25, 4-8
     a. When considering social media as            website and so on.                            PM <LINK>
        part of your overall
        marketing strategy, always start with    b. You can track mentions of
                                                    your company or products
                                                                                                 Tweet this:
        asking the most basic questions:
      • What is it you want to achieve?             in other Tweets using a
                                                    Twitter application such as                  • We know you love them! Get
      • Where is your audience and will they
                                                    Tweetdeck or Hootsuite.                       2 bagels for the price of one
         respond?
                                                                                                  on 11/25. Find out where
                                                                                                  <LINK>

                                                                                               3. Use Facebook to its Fullest
                                                                                                  Effect

                                                                                                 As with Twitter, Facebook is a great
                                                                                                 way for engaging with people who
                                                                                                 like your brand, want to interact
                                                                                                 with your business, stay abreast of
                                                                                                 latest developments, and take advantage
                                                                                                 of giveaways, contests, surveys, etc.
                                                                                                 It is also invaluable for brand exposure.
                                                                                                 While having a Facebook presence
                                                                                                 doesn’t guarantee a huge uptick
                                                                                                 in visitors to your website, using it
                                                                                                 strategically to link back to online blogs,
                                                                                                 menus, event or newsletter registration
                                                                                                 landing pages and special offers, can
                                                                                                 improve site traffic.




Visit us online: www.sba.gov/or                                                                            OREGON Small Business Resource —   25
                                       U.S. Small Business Administration Loan Programs, Page A
                                               Information accurate as of 6/13/2012 • All SBA programs and services are provided on a nondiscriminatory basis.

                                                                         7(a) Loan Program
              Program            Maximum                   Use of               Maturity             Maximum              Structure          Who Qualifies               Benefit to
                                  Amount                Proceeds                                   Interest Rate                                                        Borrowers
          Standard 7(a): $5 million to any Expansion/renovation; Depends on use of               SBA sets a                            Must be for-profit
                                                                                                                      Term loan with one                         Business able to
          Applicant applies one business,        new construction,        proceeds and ability   maximum rate                          and meet SBA size
                                                                                                                      payment of principal                       obtain financing which
          for business loan including affiliates purchase land or         to repay. Generally    for both variable                     standards; show
                                                                                                                      and interest (P&I)                         otherwise would not be
          to lender; Lender                      buildings; purchase      working capital and    and fixed rates                       good character,
                                                                                                                      each month. Interest                       provided due to term,
          applies to SBA                         equipment, fixtures,     machinery &            loans (discuss       variable or fixedcredit, management,       collateral, equity, and/or
          for guaranty of                        lease-hold improve- equipment loans             with lender or                        and ability to repay;
                                                                                                                      as negotiated with                         time in business. Fixed
          their proposed                         ments; working capital; have 5-10 years;                                              must be an eligible       maturity; No balloons;
                                                                                                 local SBA District   lender. Cannot betype of business,         No prepayment penalty
          loan if they                           inventory, business      real estate is up      Office for current   revolving. SBA   use proceeds for          if maturity under 15
          determine it is                        acquisition, startups to 25 years. Term         information).        charges a Guaranty
                                                                                                                                       eligible purpose, and     years. Establish or
          necessary. Loan                        and refinancing under negotiated with                                Fee **           demonstrate that          re-affirm business
          from lender, not                       certain conditions       lender.                                                      credit is not otherwise   relationship with a
          SBA.                                   (discuss with lender).                                                                available.                lender.
CAPITAL




           International       Same as           Acquire, renovate,        Same as               Same as         Same as Standard Same as Standard               Same as Standard
           Trade: Long term Standard 7(a).       modernize facilities      Standard 7(a).        Standard 7(a).  7(a). Maximum SBA 7(a) plus businesses          7(a) plus long-term
           financing to help                     or equipment used in                                            guaranty amount for must be engaged or          financing for fixed
           businesses                            making products or                                              working capital is $4 preparing to engage       assets used
           engaged in                            services to be exported,                                        million.               in international         to produce products
           exporting or                          plus permanent working                                                                 trade or adversely       or services for export.
           adversely                             capital and refinance                                                                  affected by
           impacted by                           debt not structured with                                                               competition from
           imports.                              reasonable terms.                                                                      imports.
           Export Working Same as                 Short-term,              Generally one year,   Established                                         Same as Standard
                                                                                                                 Short term revolving Same as Standard
           Capital Program: Standard 7(a).        working-capital for      but can be up to      by lender. No   line of credit based 7(a) plus must 7(a) plus provides
           Single transaction                     exporters. Can be        3 years to match      SBA established on borrowing           have been in working capital to
                                                                                                                 base or export                      American Exporters
           or Revolving                           single transaction or a single transaction     maximums.                              business for at
                                                                                                                                                     to perform on export
           Working Capital                        revolving. Standby       cycle.                                purchase orders.       least one year and
                                                                                                                 Monthly interest                    transactions and/
           lines of credit for                    Letters of Credit for                                          payments; principal preparing to engage
                                                                                                                                                     or finance export
           exporters.                             export purposes.                                               payments based on in or increase    receivables. Ability
                                                                                                                                                     to financing standby
                                                                                                                 collection of foreign international trade.
                                                                                                                                                     letters of credit for
                                                                                                                 receivables.                        export purposes.
           CAPLines:          Same as        Finances: seasonal      Up to 10 years.       Same as        Revolving line of     Same as Standard Same as Standard 7(a)
           Four different     Standard 7(a). working capital needs,                        Standard 7(a). credit with monthly 7(a) plus a           plus provides revolving
           Revolving Lines                   direct cost to                                               interest and          business that needs working capital not
                                             perform assignable                                                                                     otherwise available
           of Credit,                                                                                     principal payments the specialized        to perform on an
           a/k/a Seasonal,                   contracts, construction                                      based on when the proceeds this           assignable contract, to
           Contract Builders,                costs of structure for                                       business receives     program offers.     cover seasonal needs,
           Working Capital                   resale, or advances                                          the cash for doing                        to build or renovate
                                             against existing                                             the activity the loan                     personal or commercial
                                             inventory and                                                proceeds financed.                        space, and to obtain
                                                                                                                                                    funds against existing
                                             receivables.                                                                                           current assets. Also
                                                                                                                                                    structured to meet
                                                                                                                                                    business needs.
           SBAExpress: $350,000.             Same as a Standard Same as Standard Loans $50,000 Same as Standard Same as                              Same as Standard
           Lender approves                   7(a) or may be used 7(a) for term loans, or less:            7(a) except lender Standard 7(a).          7(a) plus Streamlined
                                                                                                                                                     process; Easy-to-use
           the loan.                         for a revolving working Revolving lines of Prime + 6.5%.     has more leeway to                         line of credit and allows
                                             capital line of credit. credit up to 7 years. Loans over     structure repayment                        for a revolving feature
                                                                                           $50,000:       under their own                            which Standard 7(a)
                                                                                           Prime + 4.5%.  rules.                                     does not.
           Small Loan         $350,000.       Same as                Same as               Same as        Same as               Same as Standard Stream-lined loan
           Advantage:                         Standard 7(a).         Standard 7(a).        Standard 7(a). Standard 7(a).        7(a) with emphasis application and use of
           Lower-dollar                                                                                                         on business located credit scoring.
           loans.                                                                                                               in Underserved
                                                                                                                                Markets.
           Rural Loan         $350,000.       Same as                Same as               Same as        Same as               Rural and small     Stream-lined application
           Advantage:                         Standard 7(a).         Standard 7(a).        Standard 7(a). Standard 7(a).        community markets
           Rural-based or                                                                                                       impacted by
           small community                                                                                                      population loss,
           lender                                                                                                               high unemployment
             ** The SBA charges the lender a guaranty fee based on the loan’s maturity and the dollar amount which is initially guaranteed.
             The lender can pass this expense to the borrower and loan proceeds can be used to reimburse the lender.
             The 7(a) Guaranty Fee Reference Chart (on next page) explains the Agency’s guaranty fee charges.

          26 — Small Business Resource    OREGON                                                                                                          Visit us online: www.sba.gov/or
U.S. Small Business Administration Loan Programs, Page B                                                                                                                                    Information accurate as of 6/13/2012

                                                                                       7(a) Loans, continued
                        Maximum                          Use of                                                       Maximum                                                                           Benefit to
   Program               Amount                         Proceeds                           Maturity                 Interest Rate                    Structure                  Who Qualifies           Borrowers
Export Express: $500,000.                        Same as SBA Express Same as                                        Same as                       Same as                      Same as SBA          Same as SBA
Lender approves                                  plus can be used     SBA Express.                                  SBA Express.                  SBA Express.                 express plus loan Express plus provides
the loan.                                        for Standby Letters                                                                                                           proceeds must be lenders with a higher
                                                 of Credit for Export                                                                                                          used to support      percentage guaranty
                                                 Purposes. Debt                                                                                                                export development which can encourage
                                                 Refinance is not                                                                                                              activity.            them to make more
                                                 allowed.                                                                                                                                           loans to finance export
                                                                                                                                                                                                    development activities
                                                                                                                                                                                                    of small businesses.
                                                                                                                                                                                                    Standby Letters
                                                                                                                                                                                                    of Credit are also
                                                                                                                                                                                                    authorized.
Patriot Express: $500,000.                        Same as                             Same as                        Same as                      Same as                      Same as Standard Same as SBA
Lender approves                                   Standard 7(a).                      Standard 7(a).                 Standard 7(a).               SBA Express.                 7(a) plus must be    Express plus provides
the loan.                                                                                                                                                                      owned & controlled lenders with a higher
                                                                                                                                                                               by one or more of    percentage of guaranty
                                                                                                                                                                               the following groups which can encourage
                                                                                                                                                                               equaling at least    them to make more




                                                                                                                                                                                                                                                CAPITAL
                                                                                                                                                                               51% total ownership: loans to qualified
                                                                                                                                                                               veteran, active-duty businesses.
                                                                                                                                                                               military, reservist
                                                                                                                                                                               or National Guard
                                                                                                                                                                               member or spouse of
                                                                                                                                                                               any of these groups,
                                                                                                                                                                               or widowed spouse
                                                                                                                                                                               of service member
                                                                                                                                                                               or veteran who died
                                                                                                                                                                               during service or of
                                                                                                                                                                               service connected
                                                                                                                                                                               disability.
 Community         $250,000.                     Same as Standard 7(a) Same as                                      Same as                      Allows mission-                Loan eligibility                Borrowers in
 Advantage:                                      except cannot be used Standard 7(a).                               Standard 7(a)                oriented lenders               requirements are                underserved markets
 Alternative                                     to refinance loans                                                 except allowable             focused on                     same as for                     get more choices on
 Lenders assisting                               made by or guaranteed                                              “Spread” is + 4%             economic                       Standard 7(a) loans,            the types of lenders
 businesses                                      by the Dept. of                                                    over the base                development                    but the business                who can provide
 located in areas                                Agriculture or loans                                               rate.                        in underserved                 should be located               them financing if their
 with high needs.                                by SBA Micro-Lenders                                                                            markets to apply for           in an underserved               financing needs an
                                                 using their SBA                                                                                 7(a) guaranty on               market .                        SBA guaranty and the
                                                 intermediary loan.                                                                              loan they propose to                                           technical assistance
                                                                                                                                                 make to an eligible                                            needs of the applicant
                                                                                                                                                 small business.                                                are assessed by the
                                                                                                                                                                                                                lender.

                                                                                          Non 7(a) Loans
504 Loans:        SBA portion up to              For the acquisition of Either 10 or 20 year                        Check with local Financing from                            For profit businesses            Fees under 3 percent;
Fixed Asset       $5.0 million.                  long-term fixed-assets, term on the SBA/                           SBA District        1. The CDC                             that do not exceed               long-term fixed rate;
Project Financing                                refinancing long term CDC portion.                                 Office for current     Certified                           $15.0 million in                 low down payment;
provided from                                    fixed asset debt under                                             information.           Development                         tangible net worth               full amortization; no
three sources.                                   certain conditions, and                                                                   Company                             and do not have an               balloons.
                                                 working capital on a                                                                   2. Third Party                         average net income
                                                 limited basis.                                                                            Lenders                             over $5 million for the
                                                                                                                                        3. Applicant                           past 2 years.
 Micro-Loans          $50,000 total              Furniture, fixtures,               Shortest term                   Check with local Loans through                              Same as 7(a) – plus             Direct loans from
                      to one small               supplies, inventory,               possible, not to                SBA District Office non- profit lending                     loans can be made               nonprofit intermediary
                      business                   equipment, and                     exceed 6 years.                 for locations of    organizations;                          to non-profit day               lenders; Fixed-rate
                      borrower.                  working capital.                                                   locally available technical assistance                      care businesses.                financing; Very
                                                                                                                    intermediary        also provided.                                                          small loan amounts;
                                                                                                                    lenders and then                                                                            Technical assistance
                                                                                                                    check with them.                                                                            available.
                                  Gross Size of Loan                                                               Fees                                                                                     Notes
7(a) Guaranty                     Loans of $150,000 or less (See Note 1)........................ ........2% of guaranteed portion, Lender is authorized to retain..............Maturities that exceed 12 months
                                  $150,001 to $700,000 ...................................................... ......3% of guaranteed portion.................................................................Maturities that exceed 12 months
Fee Reference                     $700,001 to $5,000,000 (See Note 2) ............................ ......3.5% of guaranteed portion up to $1,000,000 PLUS 3.75% of.....Maturities that exceed 12 months
    Chart                                                                                                           the guaranteed portion over $1,000,000
                                  Short Term Loans – up to $5 million ......................................0.25% of the guaranteed portion .....................................................Maturities of 12 months or less
NOTE 1: The guaranty fee on a $100,000 loan with an 85% guaranty would be 2% of $85,000 or $1,700, of which the lender would retain $425.
NOTE 2: The guaranty fee on a $2,000,000 loan with a 75% guaranty ($1.5 million guaranteed portion) would be, 3.5% of $1,000,000 ($35,000) PLUS 3.75% of $500,000 ($18,750), for a total of $53,750.


Visit us online: www.sba.gov/or                                                                                                                                                        OREGON Small Business Resource —                   27
          Building on SBA’s Record Year
          The SBA actively supports the wide diversity of small          on women entrepreneurs, the faith-based community,
          businesses that are driving our economy forward in 2012,       and veterans. The SBA’s Council on Underserved
          from Main Street shops, to high-growth startups, and           Communities held its first meeting last summer, and the
          everything in between. No matter what your business,           council is already developing ideas for how the SBA can
          you can get help from the SBA. Whether you are a small         expand its reach into these communities.
          business owner who has worked with us before or an
          entrepreneur who knows nothing about what the agency           The Small Business Jobs Act created an independent
          has to offer, there’s never been a better time to link up      Office of International Trade (OIT) within the SBA
          with your local SBA.                                           to support small business exporting. OIT set to work
                                                                         implementing the State Trade and Export Promotion
          Like the tools in this Resource Guide, the SBA’s               (STEP) grants – also part of the Small Business Jobs
          accomplishments in 2011 reflect the diversity of the small     Act – that gave state-based export promotion programs
          businesses we serve.                                           $30 million to support small business exporting. For
                                                                         example, in Idaho, the grants will support a program to
          For example, in Fiscal Year 2011, the SBA put a record         help a cluster of agricultural equipment manufacturers
          amount of SBA loan dollars in the hands of small business      find international buyers. In Virginia, the money will go
          owners. The agency provided over $30 billion in lending        to help advanced manufacturers and IT companies enter
          support to over 60,000 small businesses through its top        the global supply chain. Meanwhile, North Carolina is
          two lending programs – 7(a) and 504. Now, SBA lending          using the grant money to connect firms with trade shows,
          is back to where it was before the recession. That’s good      trade missions, and overseas marketing opportunities and
          news for small businesses that need access to capital to       to provide translation services for small businesses that
          grow and hire new workers.                                     need a website in a different language. Exporting is an
                                                                         important way for small businesses to expand, and the
          For high-growth small businesses looking for investment        SBA can help. Look for resources in this guide to learn
FEATURE




          capital, the Small Business Investment Company (SBIC)          more about how you can sell your product overseas.
          program had a record year, as well. SBICs are privately
          owned and managed investment funds that use their              Finally, the SBA also aids business owners, homeowners
          own capital, plus funds borrowed with an SBA guarantee,        and other victims of natural disasters. The SBA offers long
          to invest in small businesses. The SBA does not invest         term, low interest loans to help disaster victims rebuild.
          directly into small businesses, but it provides funding to     Last year, the Office of Disaster Assistance supported
          investment management firms with expertise in certain          victims of countless disasters, including Hurricane Irene.
          sectors or industries. “In Fiscal Year 2011, the SBA issued    The SBA approved over 13,000 disaster loans worth nearly
          a record $1.83 billion in new commitments to SBICs.            $740 million. Of course, no small business owner wants
          SBICs provided $2.83 billion in financing dollars to over      to be caught unprepared when disaster strikes. The SBA
          1,300 small businesses, helping create or retain over 60,000   can help you get your business ready for whatever comes
          jobs —all at zero cost to taxpayers.”                          your way.

          At the same time, more small businesses are competing          As you can see from this article and the rest of this guide,
          for and winning government contracts. Last year,               the SBA has a wide variety of tools no matter what your
          the SBA’s most recent “Score Card” showed that the             business needs. Throughout this guide, you can read
          federal government awarded 22.7% of contracts to small         about how the SBA can help businesses through access
          businesses in 2010. This is the second year of increase        to capital, opportunities in government contracting,
          after four years of decline. While this is good news,          counseling, and more. You can also find contact
          the SBA will not rest until the government meets its           information, where trained professionals can walk you
          goal of awarding 23% of contracts to small businesses.         through getting a loan, competing for contracts, or finding
          Government contracts are the oxygen that many small            a business counselor.
          businesses need to survive, and the SBA is committed to
          helping more small businesses win more contracts in 2012.      If you don’t find what you’re looking for here, there is
                                                                         even more information on the agency’s newly redesigned
          The SBA worked hard last year to put more tools in the         website, www.SBA.gov. While you’re there, check out
          hands of entrepreneurs in underserved markets. For             SBA Direct, which presents a customized list of resources
          example, the Young Entrepreneurs Series visited five cities    in your area based on information you enter about your
          where young people are starting businesses and creating        business.
          the jobs of the future. The SBA also held forums focused


          28 — Small Business Resource   OREGON                                                                  Visit us online: www.sba.gov/or
                                   CONTRACTING
                                    Applying for Government Contracts




  The U.S. government is the largest         bidding, involves issuing an invitation     these two categories, such as time
single purchaser of goods and services       for bid by a procuring agency. Under        and material contracts (prices for
in the world, buying everything from         the sealed bidding method, a contract       hourly wages are fixed but the hours
armored tanks to paper clips. Every          is awarded to a responsible bidder who      are estimated) and letter contracts
year, the federal government awards          bid, conforming to the invitation for       (authorizes a contractor to begin work
more than $500 billion in contracts, and     bids, will be most advantageous to the      on an urgent requirement).
a significant share of those contracts are   Government, considering only price
specifically allotted to small businesses.   and the price related factors included      Small Business Set-Asides
  The Small Business Administration          in the invitation for bid. The second         A “set-aside” for small businesses
works with agencies to award at least        method, negotiation, involves issuing a     reserves an acquisition exclusively for




                                                                                                                                           CONTRACTING
23 percent of all prime government           request for proposal (RFP) or request       small business participation. There
contracts to small businesses, with          for quotation (RFQ). The business with      are two ways in which set-asides can
specific statutory goals for small           the best proposal in terms of technical     be determined. First, if an acquisition
                                             content, best value, price and other        of goods or services has an anticipated
disadvantaged businesses (SDV),
                                             factors generally wins the contract.        dollar value of at least $3,000 but not
businesses that are women-owned
                                                                                         exceeding $150,000, it is automatically
(WO) or service-disabled veteran-owned
                                             Types of Contracts                          reserved for small businesses. The
(SDVOSB), or businesses that are                                                         acquisition will be set aside only if the
located in historically underutilized          Firm fixed price contracts place
                                             the full responsibility for the costs       contracting officer determines there
business zones (HUBZone).                                                                are two or more responsible small
  The agency ensures that small              and risk of loss on the contractor.
                                             Firm fixed price contracts do not           businesses that are competitive in
businesses have access to long-lasting                                                   terms of market prices, quality and
development opportunities, which             permit any adjustment on the basis
                                             of the contractor’s costs during the        delivery. Second, if an acquisition of
means working with small businesses                                                      goods or services is more than $150,000,
to help them stay competitive, as            performance of the contract. It provides
                                             maximum incentive for the contractor        and if it’s likely offers will be obtained
well as encouraging federal agencies                                                     from at least two responsible small
to award more contracts to small             to control costs and perform effectively
                                             and imposes a minimum administrative        businesses, and if awards will be made
businesses. The SBA features outreach                                                    at fair market prices, the acquisition
                                             burden upon the contracting parties.
programs, matchmaking events, and                                                        is reserved for exclusively for small
                                             This type of contract is used in all
online training opportunities; and helps                                                 business. Reasonable expectations of
                                             sealed bid and some negotiated
agencies identify opportunities for small    procurements.                               small business competition may be
businesses.                                    Cost reimbursement contracts provide      evaluated using past acquisition history
                                             for the payment of allowable costs          of an item or similar items.
HOW GOVERNMENT                               incurred by the contractor, to the extent     There are several exceptions and
                                                                                         unique rules for specific kinds of small
CONTRACTING WORKS
                                             stated in the contract. The contract
                                             establishes a ceiling price, above which    businesses and industries. For Research
                                                                                         and Development (R&D) small business
Sealed bidding vs. Negotiation               a contractor may not exceed without the
                                                                                         set-asides, there must be reasonable
  There are two methods the                  approval of the contracting officer. Cost
                                             reimbursement contracts are used in         expectation of obtaining from small
government uses to purchase goods                                                        businesses the best scientific and
and services, sealed bidding and             research and development contracts.
                                               Some contracts do not fit neatly into     technological sources consistent with the
negotiation. The first method, sealed                                                    demands of the proposed acquisition.

Visit us online: www.sba.gov/or                                                                    OREGON Small Business Resource —   29
              For small business set-asides other          opportunities over $650,000 for goods          the requirement that 35 percent of a
              than for construction services, any          and services, or $1.5 million for              HUBZone firm’s employees reside in
              business proposing to furnish a product      construction, large business prime             a HUBZone, employees must live in a
              that it did not manufacture must             contractors must offer maximum                 primary residence at a place for at least
              furnish the product of a small business      practicable subcontracting opportunities       180 days, or as a currently registered
              manufacturer unless the SBA has              to small businesses. Large business            voter, and with intent to live there
              granted either a waiver or exception to      prime contractors must submit a                indefinitely.
              this requirement. In industries where                                                         SBA is responsible for:
                                                           subcontracting plan describing how they
              the SBA finds that there are no small                                                        • Determining whether or not individual
              business manufacturers, it may issue         will successfully subcontract to small
                                                                                                             concerns are qualified HUBZone small
              a waiver to the non-manufacturer rule.       businesses.                                       business concerns;
              Waivers permit small businesses to             To find subcontracting opportunities,         • Maintaining a list of qualified HUBZone
              provide any domestic firm’s product.         a list of Federal prime solicitations are         small business concerns for use by
                                                           listed under the U.S. Small Business              acquisition agencies in awarding
              GOVERNMENT CONTRACT ASSISTANCE               Administration Subcontracting Network             contracts under the program;
              RESOURCES                                    (SUBNET) http://web.sba.gov/subnet/             • Adjudicating protests and appeals of
                                                           search/index.cfm and www.gsa.gov/                 eligibility to receive HUBZone contracts.
              Procurement Technical Assistance Center
              (PTAC)                                       portal/content/101195 General Services           For additional information, visit
                  Contact: Tiffany Scroggs                 Administration (GSA). Research the             www.sba.gov/hubzone.
                  Thurston Economic Development Council    list of prime contractors and determine
                  665 Woodland Sq. Loop S.E., Ste. 201
                  Lacey, WA 98503
                                                           which are best suited for your business.       8(a) BUSINESS DEVELOPMENT
                                                                                                          PROGRAM
                                                           Develop a marketing strategy, and then
                  360-754-6320 • 360-407-3980 Fax          contact the Small Business Liaison
                  tscroggs@thurstonedc.com                                                                  The 8(a) Business Development
                                                           Officer (SBLO) listed for each prime to
                  office@thurstonedc.com                                                                  program is a nine year program
                  www.thurstonedc.com                      schedule an appointment.
                                                                                                          established to assist eligible socially and

                                                           SBA CONTRACTING
                                                                                                          economically disadvantaged individuals
              Government Contracting                                                                      develop and grow their businesses.
                                                           PROGRAMS
              Assistance Program (GCAP)                                                                   Business development assistance
                  1144 Gateway Loop, Ste. 203
                                                                                                          includes one-to-one counseling, training
                  Springfield, OR 97477
                  541-736-1088 or 800-497-7551
                                                           HUBZONE                                        workshops, and other management
                  541-736-1090 Fax                            The Historically Underutilized              and technical guidance. There is a
                  info@gcap.org                            Business Zones (HUBZone) program               statutory requirement that small
                  www.gcap.org                             helps small businesses located                 disadvantaged business concerns be
                                                           in distressed urban and rural                  awarded not less than 5 percent of
              GCAP Counselors in Portland and Merlin,      communities, gain access to federal            the total value of all prime contract
              OR                                           set-aside contracts and sole source            awards. All firms that become eligible
CONTRACTING




                  Procurement Counselor - GSA Specialist   contracts, as well as a price evaluation       for SBA’s 8(a) business development
                  P.O. Box 192                             preference in full and open contract           assistance are also considered small
                  Merlin, OR 97532                         competitions. There is a statutory             disadvantaged business concerns for
                  541-955-9693                             requirement that HUBZone small                 federal contracting.
                                                           business concerns be awarded not less            To be eligible for the 8(a) Business
                  Procurement Counselors                                                                  Development program, a business must
                  Pacific Northwest Defense Coalition      than 3 percent of the total value of all
                                                           prime contract awards. The HUBZone             meet the following criteria:
                  2828 S.W. Corbett Ave., Ste. 204                                                         • It must be a small business by SBA
                  Portland, OR 97201                       program also establishes preference
                                                           for award of federal contracts to small           size standards;
                  503-577-1279
                                                                                                           • It must be owned (at least 51 percent)
                                                           businesses in these areas. To qualify for
                  5257 N.E. MLK Blvd., Ste. 201                                                              by one or more individuals who
                                                           the program, a business (except those
                  Portland, OR 97227                                                                         qualify as socially and economically
                                                           that are tribally-owned) must meet the
                  503-929-5005                                                                               disadvantaged, and who are US
                                                           following criteria:                               citizens of good character;
                                                            • It must be a small business by SBA size
              Government Contracting                                                                       • It must be controlled, managed, and
                                                              standards
              Assistance Program (GCAP)                                                                      operated by one or more individuals
                                                            • It must be owned and controlled at
                  2455 Maple Leaf Ln.                                                                        who qualify as disadvantaged, and;
                                                              least 51 percent by U.S. citizens, or a
                  North Bend, OR 97459                                                                     • It must demonstrate potential for
                                                              Community Development Corporation
                  541-756-7505 • 541-756-5735 Fax                                                            success (generally by being in business
                                                              (CDC), an agricultural cooperative, or an
                  www.gcap.org                                                                               for at least two full years) before
                                                              Indian tribe                                   applying.
                                                            • Its principal office must be located
              Subcontracting                                  within a “Historically Underutilized
                                                                                                             Socially disadvantaged individuals
                Subcontracting opportunities are a                                                        are those who have been subjected to
                                                              Business Zone,” which includes lands
              great resource for small businesses,            considered “Indian Country” and             racial or ethnic prejudice or cultural
              especially to those not ready to bid as         military facilities closed by the Base      bias because of their identity as a
              prime contractors. Experience gained            Realignment and Closure Act                 member of a group without regard
              from subcontracting with a federal            • At least 35 percent of its employees        to their individual capabilities. The
              prime contractor can better prepare             must reside in a HUBZone.                   following individuals are presumed
              businesses to bid for prime contracts.         Existing businesses that choose to           to be socially disadvantaged: Black
                Current regulations stipulate for          move to qualified areas are eligible           Americans, Native Americans, Alaska
              contracts offering subcontracting            to apply for certification. To fulfill         Natives or Native Hawaiians, Hispanic
                                                                                                          Americans, Asian Pacific Americans,

              30 — Small Business Resource   OREGON                                                                            Visit us online: www.sba.gov/or
and Subcontinent Asian Americans.               • Approving Mentor/Protégé agreements        Hispanic Metropolitan
An individual who is not a member                 between 8(a) firms and large businesses.   Chamber of Commerce
of one of these groups must establish           For additional information, visit               333 S.W. 5th Ave., Ste. 100
individual social disadvantage                www.sba.gov/8a.                                   Portland, OR 97204
by a preponderance of evidence.                                                                 503-222-0280
Economically disadvantaged individuals        Portland District Office
are socially disadvantaged individuals           601 S.W. Second Ave., Ste. 950              Philippine American Chamber of
whose ability to compete in the free-            Portland, OR 97204                          Commerce of Oregon (PACCO)
                                                 503-326-2682 • 503-326-2808 Fax                5424 N. Michigan St.
enterprise system has been impaired                                                             Portland, OR 97217
due to diminished capital and credit                                                            503-285-1994
opportunities as compared to others in          Other minority business assistance
the same or similar line of business who      can be obtained from the following             African American Chamber of Commerce
are not socially disadvantaged.               organizations:                                 of Oregon
   Firms owned by Alaska Native               Oregon Association of Minority                    P.O. Box 2979
Corporations, Indian Tribes, Native           Entrepreneurs (OAME)                              Clackamas, OR 97015
Hawaiian Organizations, and                      4134 N. Vancouver                              503-244-5794
Community Development Corporations               Portland, OR 97217
can also apply to the SBA for 8(a)               503-249-7744                                Asian Pacific American Chamber of
business development assistance.                                                             Commerce
                                              Oregon Native American Business                   P.O. Box 3584
   So that approved firms can obtain          Enterprise Network (ONABEN)
training, counseling, and business                                                              Portland, OR 97208
                                                 A Native American Business Network
development assistance, SBA designates
                                                                                             SMALL DISADVANTAGED
                                                 6441 S.W. Canyon Court, Ste. 104
a staff person at a local SBA District           Portland, OR 97221
Office, geographically near the business.
   SBA is responsible for:
                                                 503-968-1500                                BUSINESS
   • Determining whether a business           Oregon Native American                           A Small Disadvantaged Business
     qualifies for the 8(a) Business          Chamber of Commerce                            (SDB) is defined as a small business
     Development program                         P.O. Box 69563                              that is at least 51 percent owned and
   • Determining whether a business              Portland, OR 97239                          controlled by one or more individuals
     continues to qualify, during the nine-      503-894-4525                                who are socially and economically
     year term.                                                                              disadvantaged.




                                                                                                                                                CONTRACTING




Visit us online: www.sba.gov/or                                                                         OREGON Small Business Resource —   31
                There is a federal government-wide         owned businesses and economically             small-businesses.
              goal of awarding at least 5 percent of       disadvantaged women-owned small                  Large prime contractors must also
              prime contracting dollars to SDBs each       businesses.                                   establish a subcontracting goal for
              year. Large prime contractors must             To be eligible, a firm must be at least     Woman-Owned Small Businesses in
              also establish a subcontracting goal for     51 percent owned or controlled by one         their Subcontracting Plans. These
              SDBs in their Subcontracting Plans.          or more women. The women must be              subcontracting goals are reviewed at
                Firms self-certify as SDB without          U.S. citizens. The firm must be “small”       time of proposal by both the contracting
              submitting any application to SBA;           in its primary industry in accordance         officer and SBA prior to the award of a
              however, firms approved by SBA into          with SBA’s size standards for that            contract.
              the 8(a) Business Development program        industry. To be deemed “economically
              are automatically certified as an SDB.
                                                           disadvantaged” its owners must
              To self-certify, firms should update their
                                                           demonstrate economic disadvantage in
              CCR profiles and update their ORCA
              profiles, making sure that both profiles     accordance with the requirements set
              reflect their SDB status.                    forth in the final rule. For additional
                                                           information, visit www.sba.gov/content/
              SERVICE-DISABLED VETERAN-                    contracting-opportunities-women-owned-

              OWNED SMALL BUSINESS
                 The Service-Disabled Veteran-
                                                              WHAT YOU SHOULD KNOW ABOUT
                                                                     YOUR BUSINESS
              Owned Small Business (SDVOSB)
              program has a federal government-wide
              goal of awarding at least 3 percent
              of prime and subcontracting dollars
              to Service-Disabled Veteran-Owned               To be eligible to bid on a federal         3. Do you fall under a specific
              Small Businesses each year. Large             contract, you must know your                 certification?
              prime contractors must also establish a       business. Answer the following three            Under the umbrella of “small
              subcontracting goal for Veteran-              questions:                                   business,” SBA has outlined several
              Owned Small Businesses in their                                                            specific certifications that businesses
              Subcontracting Plans. These                   1. Are you a small business?                 may fall under. These certifications
              subcontracting goals are reviewed at             Is your small business:                   are divided into two categories:
              time of proposal by both the contracting        • Organized for profit?
                                                              • Located in the U.S.?                     SBA-Certified and Self-Certified.
              officer and SBA prior to the award of a
                                                              • Operated primarily within the U.S. or       The SBA-Certified Programs were
              contract.                                         making a significant contribution to
                 The SDVOSB Protest is administered                                                      created to assist specific businesses
                                                                the U.S. economy through payment
              by SBA to ensure that only businesses                                                      in securing federal contracts and
CONTRACTING




                                                                of taxes or use of American products,
              owned by service-disabled veterans                materials, or labor?
                                                                                                         therefore can only be issued by SBA
              receive contracts reserved exclusively          • Independently owned and operated?        administrators. For the Self-Certified
              for them. When a business’s SDVOSB              • Not dominant in the field of operation   Programs, you can determine for
              self-certification is challenged, SBA             in which it is bidding for government    yourself if your business meets the
              determines if the business meets                  contracts?                               requirements by referring to the
              the status, ownership, and control              • A sole proprietorship, partnership,      Federal Acquisition Regulations
                                                                corporation, or any other legal form?    (FAR).
              requirements.
                                                              If the first six criteria apply to your       Just as Congress has given federal
                 To determine your eligibility,
                                                            business, ask yourself the second            agencies a goal of procuring 23
              contact your local veterans’ business
                                                            important question to find out if            percent of federal contracts from
              development officer, visit the
                                                            your business meets size standard            small businesses, so too must federal
              various program websites, or contact
                                                            requirements.                                agencies meet specific contracting
              SBA’s Office of Veterans Business
                                                                                                         goals for other categories of small
              Development at www.sba.gov/about-             2. What is the size standard for your        firms. These goals are:
              offices-content/1/2985.                       business?                                      • 23 percent of contracts from Small
                                                               Size standards are used to                    Businesses
                                                            determine whether a business is small
              WOMEN-OWNED
                                                                                                           • 5 percent of contracts go to Small
                                                            or “other than small.” Size standards            Disadvantaged Businesses
              SMALL BUSINESS                                vary depending upon the industry. To           • 5 percent go to Women-Owned Small
                                                                                                             Businesses
                                                            determine the size standard for your
              FEDERAL CONTRACT PROGRAM                      business, you will need a NAICS code.          • 3 percent go to Service-Disabled
                 On October 7, 2010, the SBA                Every federal agency uses these codes            Veteran-Owned Small Businesses
                                                                                                           • 3 percent go to HUBZone Small
              published a final rule effective February     when considering your business. To
                                                                                                             Businesses
              4, 2011, aimed at expanding federal           determine your NAICS code, go to
                                                                                                           Federal agencies have a strong
              contracting opportunities for women-          www.census.gov/eos/www/naics/. Some          incentive to fulfill these contracting
              owned small businesses. The Women-            SBA programs require their own               goals. You should apply for those
              Owned Small Business (WOSB)                   unique size standards. To find out           SBA-Certified and Self-Certified
              Federal Contract program authorizes           more about these requirements and            programs for which you qualify
              contracting officers to set aside certain     other size standard information, go to       to take advantage of contracting
              federal contracts for eligible women-         www.sba.gov/size.                            opportunities.

              32 — Small Business Resource   OREGON                                                                          Visit us online: www.sba.gov/or
                   GETTING STARTED IN CONTRACTING
  Once you have identified the                       the database for prospective vendors. The       of government. Businesses interested in
important information regarding your                 CCR is at www.ccr.gov.                          becoming GSA schedule contractors
business, it is time to start the process             After completing registration, you will        should review the information available
of procuring a government contract.                 be asked to enter your small business            at www.gsa.gov/schedules.
   1. Identify your DUNS (Data Universal            profile information through the SBA              8. Make Sure Your Business is
   Numbering System) Number                         Supplemental Page. The information               Financially Sound
   To register your business, obtain a              will be displayed in the Dynamic Small           This critical step is absolutely necessary
   DUNS number used to identify and track           Business Search.                                 to make sure that your business is
   millions of businesses. You can                    Creating a profile in CCR and keeping          financially prepared for the journey
                                                                                                     ahead. Even if you are able to obtain a
   obtain your free DUNS number when                it current ensures your firm has access
   registering with the CCR (Central                                                                 government contract, you will not be
                                                    to federal contracting opportunities.
   Contractor Registration) at www.ccr.gov                                                           receiving all of the money at once. It
                                                    Entering your small business profile,            helps to have a clear plan of how your
   or by contacting Dun & Bradstreet at             including your business information and
   www.dnb.com.                                                                                      business will stage the benefits of the
                                                    key word description, allows contracting         contract.
   2. Identify your EIN                             officers, prime contractors, and buyers
   (Employer Identification Number)                                                                  9. Search Federal Business Opportunities
                                                    from state and local governments to              (FedBizOpps) for Contracting
   An EIN, otherwise known as a federal tax
                                                    learn about your company.                        Opportunities
   identification number, is generally
                                                     6. Use ORCA (Online Representations             FedBizOpps, is an online service operated
   required of all businesses. For more
                                                     and Certifications Application)                 by the federal government that
   information, go to www.irs.gov.                   Prospective contractors must complete
   3. Identify your NAICS (North American                                                            announces available business
                                                     (electronically or through submission of        opportunities. FedBizOpps helps identify
   Industry Classification) codes                    paperwork) representations and
   The NAICS codes are used to classify the                                                          the needs of federal agencies and
                                                     certifications for small business size and      available contracting opportunities.
   industry a particular business occupies.          program status as part of the process
   You will need at least one NAICS code to                                                          To begin searching for contracting
                                                     that registers the business for federal         opportunities, go to www.fbo.gov.
   complete your registration, but be sure to        contracting opportunities. To make this
   list as many as apply. You may also add                                                           10. Marketing Your Business
                                                     process easier for everyone involved, the       Registering your business is not enough
   or change NAICS codes at any time. Visit          government developed ORCA, where
   www.census.gov/eos/www/naics/ to find                                                             to obtain a federal contract; you will need
                                                     generally, businesses can complete all of       to market your business to attract federal
   NAICS codes.                                      the paperwork online. To begin this
   4. Identify your SIC (Standard Industrial                                                         agencies. Tips for good marketing are:
                                                     process, first register your firm in CCR,       • Determine which federal agencies
   Classification) codes                             then go to www.orca.bpn.gov.
   The SIC codes are four-digit numbers                                                                buy your product or service, and
                                                     7. Register with the GSA Schedule                 get to know them;
   that are used to classify the industry a          The GSA (General Services
   particular business occupies. While                                                               • Identify the contracting




                                                                                                                                                      CONTRACTING
                                                     Administration) Multiple Award Schedule           procedures of those agencies;
   NAICS codes have largely replaced SIC             (aka Federal Supply Schedule) is used by
   codes, you will still need to provide your                                                        • Focus on opportunities in your
                                                     GSA to establish long-term, government            niche and prioritize them.
   SIC code. SIC codes can be found at               wide contracts with commercial firms.
   www.osha.gov/pls/imis/sicsearch.html.                                                              Although not required, you may
                                                     Once these contracts are established,
   5. Register with the CCR (Central                                                                want to obtain a PSC (Product Services
                                                     government agencies can order the
   Contractor Registration)                          supplies and services they need directly
                                                                                                    Code) and/or a FSC (Federal Supply
   The CCR is an online federal                      from the firms through the use of an           Classification). These codes provide
   government maintained database of                 online shopping tool. Becoming a GSA           additional information about the
   companies wanting to do business with             schedule contractor increases your             services and products your business
   the federal government. Agencies search           opportunity for contracts across all levels    offers.


  ADDITIONAL PROCUREMENT RESOURCES
     The following federal procurement               • Procurement Center Representatives           • Department of Defense (The DoD is
   resources may also be of assistance:                (PCR) and Commercial Marketing                 the largest purchaser of goods from
     • The Certificates of Competency (CoC)            Representatives (CMR): PCRs work               small businesses):
       program allows a small business,                to increase the small business share           www.acq.osd.mil/osbp/
       which is the apparent successful                of federal procurement awards.               • Office of Federal Procurement Policy:
       offeror, to appeal a contracting officer’s      CMRs offer many services to small              www.whitehouse.gov/omb/procurement_
                                                       businesses, including counseling on            default
       non-responsibility determination that
                                                       how to obtain subcontracts. To find a        • Acquisition Forecast:
       it is unable to fulfill the requirements
                                                       PCR or CMR near you, go to
       of a specific government contract. The                                                         www.acquisition.gov/comp/procurement
                                                       www.sba.gov/content/procurement-center-
       SBA will conduct a detailed review                                                             _forecasts/index.html
                                                       representatives.
       of the firm’s technical and financial                                                        • Federal Supply Schedule (FSS):
                                                     • PTACs (Procurement Technical
       capabilities to perform on the contract.        Assistance Centers): PTACs provide             www.gsa.gov
       If the business demonstrates the                assistance to businesses that want to        • GSA Center for Acquisition Excellence:
       capability to perform, the SBA issues           sell products and services to federal,         www.gsa.gov/portal/content/103487
       a Certificate of Competency to the              state, and/or local government. To
       contracting officer, requiring award of         find a PTAC in your state, go to
       that contract to the small business.            www.dla.mil/SmallBusiness/Pages/ptap.aspx.



Visit us online: www.sba.gov/or                                                                               OREGON Small Business Resource —   33
                  SBA DISASTER ASSISTANCE
                                  Knowing the Types of Assistance Available for Recovery



           T
                         he Disaster Assistance           Military Reservist Economic Injury           The page provides links to resources
                         Program is SBA’s largest      Disaster Loans (MREIDLs) are working         to help you put together your own
                         direct loan program, and      capital loans for small businesses           emergency plan, preparedness tips,
                         the only form of SBA          adversely affected when an essential         and fact sheets about SBA recovery
                         assistance not limited to     employee is called up to active duty         assistance for homeowners, renters,
           small businesses. SBA is responsible        by the National Guard or Reserves.           businesses of all sizes and private,
           for providing affordable, timely and        An “essential employee” is defined           nonprofit organizations.
           accessible financial assistance to          as an individual (whether or not the            Additionally, to help small businesses
           homeowners, renters, businesses             owner of the small business) whose           with their preparedness planning, SBA
           of all sizes and private, nonprofit         managerial or technical skill is critical    has teamed up with Agility Recovery
           organizations following declared            to the successfully daily operation          Solutions to offer business continuity
           disasters. By law, governmental             of the business. The loan limit is $2        strategies for entrepreneurs via their
           units and agricultural enterprises are      million, and the funds may be used to        “PrepareMyBusiness” website. In
           ineligible.                                 pay necessary operating expenses as          addition to offering practical disaster
              The SBA offers two types of disaster     they mature until operations return to       preparedness tips, Agility is the co-host
           loans — Physical and Economic Injury        normal after the essential employee is       (with SBA) of a monthly disaster
           Disaster Loans.                             released from active military duty. The      planning webinar for business owners.
              Home Physical Disaster Loans up          MREIDLs cannot be used to replace lost       Previous webinar topics have included
           to $200,000 are available to eligible       profits.                                     discussions on crisis communications,
           homeowners to repair or replace to             For all disaster loans, SBA can only      testing your recovery plan, and using
           its pre-disaster condition damaged or       approve loans to applicants having a         social media to enhance business
           destroyed real estate not fully covered     credit history acceptable to SBA and
                                                                                                    recovery. Visit www.preparemybusiness.org
           by insurance. Renters and homeowners        who also show the ability to repay the
                                                                                                    to get the schedule for future webinars,
           alike may borrow up to $40,000 to repair    loans. The loan terms are established
                                                                                                    view archived webinars, and for more
           or replace clothing, furniture, cars,       in accordance with the borrower’s
                                                       repayment ability. The law gives SBA         disaster planning tips.
           appliances, etc., that was damaged or                                                       As small businesses are leading
                                                       several powerful tools to make disaster
           destroyed in the disaster.                                                               America’s economic recovery, many of
                                                       loans affordable: low-interest rates
              Business Physical Disaster Loans up                                                   them are investing time and money
                                                       (around 4 percent), long-terms (up to
           to $2 million are available to qualified                                                 into their plans to grow and create
                                                       30 years), and refinancing of prior liens
           businesses or private, nonprofit            (in some cases). As required by law,         jobs. Developing a strong disaster
           organizations of any size to help           the interest rate for each loan is based     preparedness plan should be a critical
           restore or replace damaged real estate,     on SBA’s determination of whether the        and integral piece of those efforts.
           inventory, machinery, equipment and         applicant has credit available elsewhere     Planning for a disaster is the best way of
           other business assets to its pre-disaster   (the ability to borrow or use their own      limiting its effects.
           condition.                                  resources to recover after the disaster).
              The SBA can also lend additional            More information on all of SBA’s          Additional Resources
           funds to homeowners and businesses          disaster assistance programs, including         The SBA has partnered with the
           to help with the cost of making             information for military reservists, is      American Red Cross to increase
           improvements that protect, prevent          available at www.sba.gov/disaster.           awareness in the business community
DISASTER




           or minimize the same type of disaster                                                    about the Red Cross Ready Rating™
           damage from occurring again.                Disaster Preparedness                        program. Ready Rating™ is a free,
              Economic Injury Disaster Loans              For small businesses, surviving a         self-paced, web-based membership
           (EIDLs) are working capital loans           disaster doesn’t begin with clearing the     program that helps a business measure
           available to qualified small businesses,    debris and returning to work.                its ability to deal with emergencies, and
           private nonprofit organizations of all         With proper planning, surviving           gives customized feedback on how to
           sizes and small agricultural cooperatives   begins long before the disaster strikes—     improve those efforts. Visit
           that suffered financial losses because      or before active-duty orders are received.   www.readyrating.org.
           of the disaster, regardless of physical     Your planning should include insurance          Additional information on developing
           damage. The SBA can loan up to $2           coverage, emergency power, protection        an emergency plan is available at the
           million to provide the necessary working    of company records, fire safety, medical     federal government’s preparedness
           capital to help small businesses pay        emergencies, taking care of your             website www.ready.gov.
           fixed debts, payroll, accounts payable      employees and continuity planning –             The Institute for Business and Home
           and other bills that could have been        how your business will continue during       Safety (www.disastersafety.org ) has
           covered had the disaster not occurred.      and after the emergency or disaster.         useful tips on protecting your home or
           The loan is not intended to replace lost       Starting is as easy as clicking on the    business.
           sales or profits. The combined limit for    disaster preparedness page of SBA’s
           economic injury and physical damage         website at www.sba.gov/content/disaster-
           assistance for businesses is $2 million.    preparedness.


           34 — Small Business Resource   OREGON                                                                        Visit us online: www.sba.gov/or
                ADVOCACY AND OMBUDSMAN
                                  Watching out for small business interests




OFFICE OF ADVOCACY                          nonprofit organizations), and consider     owners, nonprofit organizations and




                                                                                                                                        ADVOCACY AND OMBUDSMAN
                                            regulatory alternatives that minimize      small government entities. Comments
  The SBA’s Office of Advocacy, the         the economic burden on small entities.     are forwarded to federal agencies for
“small business watchdog” of the              Advocacy’s mission is enhanced by        review, and in some cases fines may
government, examines the role and           a team of regional advocates, located      be lowered or eliminated and decisions
status of small business in the economy     in the SBA’s 10 regions. They are          changed in favor of the small business
and independently represents the views      Advocacy’s direct link to small business   owners. Each year the National
of small business to federal agencies,      owners, state and local government
Congress, the President and federal                                                    Ombudsman files a report with the
                                            entities, and organizations that           U.S. Congress on the responsiveness
appellate courts as friends of the court.   support the interests of small entities.
Advocacy compiles and interprets                                                       of federal agencies regarding their
                                            The regional advocates help identify
statistics on small business and is                                                    actions of regulatory and compliance
                                            regulatory concerns of small business
the primary entity within the federal                                                  enforcement on small businesses.
                                            by monitoring the impact of federal and
government to disseminate small             state policies at the grassroots level.      To request help, send the National
business data.                                Learn more about the Office of           Ombudsman a complete Federal Agency
  Headed by the Chief Counsel for           Advocacy at www.sba.gov/advocacy.          Comment Form. You may do this
Advocacy, the office also funds outside                                                online at www.sba.gov/ombudsman; by

                                            OFFICE OF THE NATIONAL
research of small business issues                                                      fax at 202-481-5719; or by mail at 409
and produces numerous publications                                                     Third Street S.W., Mail Code 2120,
to inform policy makers about the
important role of small business
                                            OMBUDSMAN                                  Washington, DC 20416.
                                              If excessive fines, penalties or           The Ombudsman also coordinates
in the economy and the impact of                                                       10 Regional Regulatory Fairness
government policies on small business.      unfair regulatory enforcement by
                                            federal agencies are problems for your     Boards which meet regularly to receive
In addition, the office monitors federal                                               comments about federal regulations
agency compliance with the Regulatory       small business, you have a voice in
                                            Washington, D.C., through the SBA’s        affecting small businesses.
Flexibility Act – the law that requires                                                  Learn more about the National
agencies to analyze the impact of their     Office of the National Ombudsman.
                                              The Ombudsman receives comments          Ombudsman at www.sba.gov/ombudsman
proposed regulations on small entities
(including small businesses, small          regarding federal regulatory               or call 888-REG-FAIR.
governmental jurisdictions and small        enforcement from small business


Visit us online: www.sba.gov/or                                                                 OREGON Small Business Resource —   35
                                       ADDITIONAL RESOURCES    Taking care of start up logistics
                                                                                                                       FICTITIOUS BUSINESS NAME
                                                                                                                         Registering your business name,
                                                                                                                       after doing a search to make sure that
                                                                                                                       it is not already in use, protects you
                                                                                                                       from others who might want to use
                                                                                                                       the same name. For more information,
                                                                                                                       contact the county clerk’s office in the
                                                                                                                       county where your business is based.
                                                                                                                       If you are a corporation, you’ll need to
                                                                                                                       check with the state.

                                                                                                                       BUSINESS INSURANCE



                       E
                                                                                                                         Like home insurance, business
                                ven if you are running a              The Business Referral Center, a service of six   insurance protects your business
                                small home-based business,            state agencies, provides general information     against fire, theft and other losses.
                                you will have to comply with          on:                                              Contact your insurance agent or
                                many of the local, state, and         • State business registration and license        broker. It is prudent for any business
                                federal regulations. Avoid              requirements                                   to purchase a number of basic types of
                       the temptation to ignore regulatory            • Oregon withholding and unemployment            insurance. Some types of coverage are
                                                                        taxes, workers’ compensation insurance         required by law, other simply make
                       details. Doing so may avert some red
                                                                        and Workers’ Benefit Fund (WBF)                good business sense. The types of
                       tape in the short term, but could be             assessment, and TriMet and Lane County
                       an obstacle as your business grows.                                                             insurance listed below are among the
                                                                        Transit District taxes for employers           most commonly used and are merely a
                       Taking the time to research the                • Referrals to appropriate agencies for state,
                       applicable regulations is as important           county and city licenses, regulatory
                                                                                                                       starting point for evaluating the needs
                       as knowing your market. Bear in mind             information, business assistance and           of your business.
                       that regulations vary by industry. If            counseling programs and public sector            Liability Insurance – Businesses
                       you’re in the food-service business,             loan programs                                  may incur various forms of liability
                       for example, you will have to deal             • Obtaining a federal tax identification         in conducting their normal activities.
                       with the health department. If you               number www.irs.gov/businesses                  One of the most common types is
                       use chemical solvents, you will have                                                            product liability, which may be
                       environmental compliances to meet.         Washington                                           incurred when a customer suffers
                       Carefully investigate the regulations      Department of Licensing –                            harm from using the business product.
                       that affect your industry. Being           Master License Service                               There are many other types of
                                                                      405 Black Lake Blvd. S.W., Bldg. 2               liability, which are frequently related
                       out of compliance could leave you              Olympia, WA 98507
                       unprotected legally, lead to expensive                                                          to specific industries. Liability law
                                                                      360-664-1400                                     is constantly changing. An analysis
                       penalties and jeopardize your
                       business.                                                                                       of your liability insurance needs by
                                                                  Local Business licensing:
                                                                                                                       a competent professional is vital
                                                                                                                       in determining an adequate and
                       BUSINESS LICENSES                          County: **
                                                                      Clackamas                    503-650-3079        appropriate level of protection for your
                         There are many types of licenses,            Clark                        360-664-1400        business.
                       both state and local as well as                Washington                   503-846-8761          Property – There are many different
                       professional. Depending on what you            Multnomah                                        types of property insurance and levels
                       do and where you plan to operate,                Property Taxes             503-988-3326        of coverage available. It is important
ADDITIONAL RESOURCES




                       your business may be required to                 Bus. Income Tax            503-823-5157        to determine the property you need
                       have various state and/or municipal                                                             to insure for the continuation of your
                       licenses, certificates or permits.         City: **                                             business and the level of insurance
                         Licenses are typically administered          Gresham                      503-618-2370        you need to replace or rebuild. You
                       by a variety of state and local                Lake Oswego                  503-635-0279        must also understand the terms of the
                                                                      Portland                     503-823-5157
                       departments. Consult your state or                                                              insurance, including any limitations or
                                                                      Vancouver                    360-696-8145
                       local government for assistance or                                                              waivers of coverage.
                       contact:                                       **If your city or county is not listed, please     Business Interruption – While
                       Oregon                                         consult your local phone directory for the       property insurance may pay enough
                       Business Referral Center                       correct number.                                  to replace damaged or destroyed
                           Public Service Bldg.                                                                        equipment or buildings, how will you
                           255 Capitol St. N.E., Ste. 151                                                              pay costs such as taxes, utilities and
                           Salem, OR 97310-1327                                                                        other continuing expenses during the
                           brc.sos@state.or.us                                                                         period between when the damage
                           www.filinginoregon.com
                                                                                                                       occurs and when the property is
                           (click on Business Wizard)
                           503-986-2200                                                                                replaced? Business Interruption (or


                       36 — Small Business Resource   OREGON                                                                              Visit us online: www.sba.gov/or
“business income”) insurance can
provide sufficient funds to pay your
                                             Download multiple small business
                                            and self-employed forms and
                                                                                           FEDERAL
fixed expenses during a period of time      publications.                                  SELF-EMPLOYMENT TAX
when your business is not operational.                                                       Every employee must pay Social
  “Key Man” – If you (and/or any
other individual) are so critical to
                                            FEDERAL PAYROLL TAX                            Security and Medicare coverage. If you
                                                                                           are self-employed, your contributions
the operation of your business that it      (EIN NUMBERS)                                  are made through the self-employment
cannot continue in the event of your          An Employer Identification Number            tax.
illness or death, you should consider       (EIN), also known as a Federal                   The IRS has publications, counselors
“key man” insurance. This type of           Employer Identification Number                 and workshops available to help you
policy is frequently required by banks      (FEIN), is used to identify a business         sort it out. For more information,
or government loan programs. It also        entity. Generally, businesses need an          contact the IRS at 800-829-1040 or
can be used to provide continuity           EIN to pay federal withholding tax.            www.irs.gov.
in operations during a period of              You may apply for an EIN in various
ownership transition caused by the
death, incapacitation or absence due
                                            ways, one of which is to apply online.
                                            www.irs.gov/businesses/small/article/0,,id=
                                                                                           SALES TAX
to a Title 10 military activation of an     102767,00.html. This is a free service         EXEMPTION CERTIFICATE
owner or other “key” employee.              offered by the Internal Revenue Service.         If you plan to sell products, you
  Automobile – It is obvious that             Call 800-829-1040 if you have                will need a Sales Tax Exemption
a vehicle owned by your business            questions. You must check with your            Certificate. It allows you to purchase
should be insured for both liability        state to determine if you need a state         inventory, or materials, which will
and replacement purposes. What is           number or charter.                             become part of the product you sell,
less obvious is that you may need                                                          from suppliers without paying taxes.
special insurance (called “non-owned        Internal Revenue Service                       It requires you to charge sales tax
automobile coverage”) if you use your          General questions and quarterly estimated   to your customers, which you are
personal vehicle on company business.          tax assistance:           800-829-1040      responsible for remitting to the
This policy covers the business’               Business Specialty Line:  800-829-4933      state. You will have to pay penalties
liability for any damage which may             Ordering Tax Forms:       800-829-3676      if it is found that you should have
result for such usage.                                                                     been taxing your products and now
  Officer and Director – Under most
state laws, officers and directors of a
corporation may become personally
liable for their actions on behalf of the
company. This type of policy covers
this liability.
  Home Office – If you are
establishing an office in your home,
it is a good idea to contact your
homeowners’ insurance company to
update your policy to include coverage
for office equipment. This coverage
is not automatically included in a
standard homeowner’s policy.

TAXES
  Taxes are an important and complex
aspect of owning and operating a
successful business. Your accountant,
payroll person, or tax advisor may be
very knowledgeable, but there are still

                                                                                                                                             ADDITIONAL RESOURCES
many facets of tax law that you should
know. The Internal Revenue Service is
a great source for tax information.
Small Business/Self-Employed Tax
Center: www.irs.gov/businesses/small/
index.html.
  When you are running a business,
you don’t need to be a tax expert.
However, you do need some tax basics.
IRS Small Business/Self-Employed
Tax Center gives you the information
you need to stay tax compliant so your
business can thrive.
  Small Business Forms and
Publications www.irs.gov/businesses/
small /article/0,,id= 99200,00.html


Visit us online: www.sba.gov/or                                                                      OREGON Small Business Resource —   37
                       owe back taxes to the state. For             small business owner understand and           State Taxes
                       information on sales tax issues,             fulfill their federal tax responsibilities.     For questions regarding income,
                       contact your state’s government.             Workshops are sponsored and                   corporation, employment, transit,
                                                                    presented by IRS partners who are             withholding and timber taxes, contact:
                       FEDERAL INCOME TAX                           federal tax specialists.
                                                                      Workshop topics vary from a                 Oregon Department of Revenue
                         Like the state income tax, the method                                                       503-378-4988
                                                                    general overview of taxes to more
                       of paying federal income taxes depends
                       upon your legal form of business.            specific topics such as recordkeeping         Oregon Employment Department
                         Sole Proprietorship: You must file         and retirement plans. Although                   Tax Section
                       IRS Federal Form Schedule C along            most are free, some workshops have               503-947-1488
                       with your personal Federal Income            fees associated with them. Fees
                       Tax return (Form 1040) and any other         for a workshop are charged by the             Washington Department of Revenue
                                                                    sponsoring organization, not the IRS.            800-647-7706 In Washington State
                       applicable forms pertaining to gains or                                                       or 360-256-2060
                       losses in your business activity.              The IRS’s Virtual Small Business
                         Partnership: You must file a Federal       Tax Workshop is an interactive                Washington State
                       Partnership return (Form 1065). This         resource to help small business owners           Employment Security Department
                       is merely informational to show gross        learn about their federal tax rights             Taxes
                       and net earnings of profit and loss. Also,   and responsibilities. This educational           360-735-5080
                       each partner must report his share of        product, available online and on CD
                       partnership earnings on his individual
                       Form 1040 based on the information
                                                                    consists of nine stand-alone lessons
                                                                    that can be selected and viewed in
                                                                                                                  EMPLOYEE CONSIDERATIONS
                       from the K-1 filed with the Form 1065.       any sequence. A bookmark feature              Taxes
                         Corporation: You must file a               makes it possible to leave and return           If you have any employees, including
                       Federal Corporation Income Tax               to a specific point within the lesson.        officers of a corporation but not the sole
                       return (Form 1120). You will also be         Users also have access to a list of           proprietor or partners, you must make
                       required to report your earnings from                                                      periodic payments towards, and/or file
                                                                    useful online references that enhance
                       the corporation including salary and                                                       quarterly reports about payroll taxes
                                                                    the learning experience by allowing
                       other income such as dividends on your                                                     and other mandatory deductions. You
                       personal federal income tax return           them to view references and the video
                                                                    lessons simultaneously.                       may contact these government agencies
                       (Form 1040).                                                                               for information, assistance and forms.
                                                                      Tax Calendar for Small Businesses
                                                                    and Self-Employed (Publication 1518)          Social Security Administration
                       FEDERAL PAYROLL TAX                          www.irs.gov/businesses/small/article/0,,id=
                                                                                                                     800-772-1213
                                                                                                                     www.ssa.gov
                         Federal Withholding Tax: Any               176080,00.html
                       business employing a person must               The Tax Calendar for Small
                       register with the IRS and acquire an
                                                                                                                  Social Security’s Business Services
                                                                    Businesses and Self-Employed
                       EIN and pay federal withholding tax at       contains useful information on general
                                                                                                                  Online
                       least quarterly. File Form SS-4 with the                                                     The Social Security Administration
                                                                    business taxes, IRS and SSA customer
                       IRS to obtain your number and required                                                     now provides free electronic services
                                                                    assistance, electronic filing and paying      online at www.socialsecurity.gov/
                       tax forms. Call 800-829-3676 or              options, retirement plans, business
                       800-829-1040 if you have questions.                                                        employer/. Once registered for Business
                                                                    publications and forms, common tax            Services Online, business owners or
                                                                    filing dates, and federal legal holidays.
                       IRS WEB PRODUCTS
                                                                                                                  their authorized representative can:
                                                                                                                    • file W-2s online; and
                       FOR SMALL BUSINESSES                         SOCIAL SECURITY CARDS                           • verify Social Security Numbers
                                                                                                                      through the Social Security Number
                         For the most timely and up-to-date           All employees must have a social                Verification Service, used for all
                       tax information, go to www.irs.gov/          security card. It must be signed by its           employees prior to preparing and
                       businesses/small/index.html.                 owner, and you should always ask to               submitting Forms W-2.
                                                                    see and personally record the social          Federal Withholding
                       VIRTUAL SMALL BUSINESS                       security number. Failure to do so may
                                                                                                                     U.S. Internal Revenue Service
ADDITIONAL RESOURCES




                                                                                                                     800-829-1040
                       WORKSHOP                                     cause your employee to lose benefits and
                                                                    considerable trouble for yourself in back
                                                                                                                     www.irs.gov
                       www.tax.gov/virtualworkshop/                 tracking to uncover the error.                Health Insurance
                         The Virtual Small Business Tax               Each payday, your employees must              Compare plans in your area at
                       Workshop is the first of a series of         receive a statement from you telling          www.healthcare.gov.
                       video products designed exclusively          them what deductions were made
                       for small business taxpayers. This           and how many dollars were taken out           Employee Insurance
                       workshop helps business owners               for each legal purpose. This can be             If you hire employees you may be
                       understand federal tax obligations.          presented in a variety of ways, including     required to provide unemployment or
                       The Virtual Small Business Workshop          on the check as a detachable portion          workers’ compensation insurance.
                       is available on CD www.irs.gov/              or in the form of an envelope with the
                       businesses/small/article/0,,id=101169,00.    items printed and spaces for dollar           Oregon Combined Employer’s
                       html and online www.irsvideos.gov/virtual    deductions to be filled in.                   Registration
                       workshop/ if you are unable to attend                                                       Before issuing any checks in
                       a workshop in person. Small business                                                       Oregon, file a “Combined Employer’s
                       workshops are designed to help the                                                         Registration” for assignment of an


                       38 — Small Business Resource   OREGON                                                                            Visit us online: www.sba.gov/or
Oregon Business Identification Number
(BIN). The BIN is used when reporting,
                                                    Washington State – Dept. of Labor
                                                    & Industries Employment Standards
                                                                                               SAFETY AND HEALTH
paying, or making inquiries about any               Program                                    REGULATIONS
of Oregon payroll taxes (withholding,                  360-902-5316                              All businesses with employees
unemployment insurance and transit                                                             are required to comply with state
taxes as well as the Workers’ Benefit               Department of Environmental Quality        and federal regulations regarding
Fund assessment) and corporate excise               (DEQ)                                      the protection of employees. The
taxes. You must file your registration                 503-229-5696 or                         Occupational Safety and Health
with the:                                              800-452-4011 (within Oregon)
                                                                                               Administration outlines specific health
                                                    Department of Ecology                      and safety standards adopted by the
Oregon Department of Revenue                           Washington State                        U.S. Department of Labor.
     P.O. Box 14800
     Salem, OR 97309                                   360-407-6000
                                                                                               Oregon Occupation Safety
     503-378-4988 or 503-945-8091                                                              and Health Division
     www.oregon.gov/DOR/                            WORKPLACE DISABILITY                          503-378-3272 or
Washington State                                    PROGRAMS                                      800-922-2689 (within Oregon)
Department of Revenue                                 Americans with Disabilities Act          Washington State
     800-647-7706                                   (ADA): For assistance with the ADA,           360-902-5495
     www.dor.wa.gov                                 call 800-669-3362 or visit www.ada.gov.
                                                                                               Federal Occupational Safety
Worker’s Compensation Insurance                     Oregon Disabilities Commission             & Health Administration
Registration                                           800-282-8096 (OR)                          U.S. Department of Labor
 Required of all employers. All                                                                   National Contact Center
                                                    Human Rights Commission                       200 Constitution Ave. N.W.
employees are required to have                         Washington State                           Washington, DC 20210
Worker’s Compensation Insurance                        800-233-3247 or 360-753-6770               866-487-2365
Coverage. For more information call:                   www.hum.wa.gov                             www.dol.gov
Small Business Ombudsman for Worker’s
Compensation                                        U.S. CITIZENSHIP AND                       BUILDING CODES,
     Oregon
     503-378-4209
                                                    IMMIGRATION SERVICES                       PERMITS AND ZONING
                                                      The Federal Immigration Reform and         It is important to consider zoning
Washington State                                    Control Act of 1986 requires employers     regulations when choosing a site
     Ron Langley, Small Business Liaison            to verify employment eligibility of        for your business. You may not be
     Dept. of Labor & Industries                    new employees. The law obligates           permitted to conduct business out of
     360-902-4205                                   an employer to process Employment          your home or engage in industrial
     smallbusiness@lni.wa.gov                                                                  activity in a retail district. Contact
                                                    Eligibility Verification Form I-9. The
                                                    U.S. Citizenship and Immigration           the business license office in the city or
Health Insurance For Self-Employed
and Small Business                                  Services Office of Business Liaison        town where the business is located.
     Office of Private Health Partnerships (OPHP)   offers a selection of information
     250 Church St. S.E., Ste. 200
     Salem, OR 97301-3921
                                                    bulletins and live assistance through      BAR CODING
                                                    the Employer Hotline. For forms call         Many stores require bar coding on
     503-373-1692 Salem Area                        800-870-3676, for the Employer Hotline
     888-564-9669 Oregon Toll Free                                                             packaged products. Many industrial
     ophp.mail@state.or.us                          call 800-357-2099.                         and manufacturing companies use bar
     www.ophp.oregon.gov                                                                       coding to identify items they receive and
                                                    E-Verify: Employment Eligibility           ship. There are several companies that
Washington State                                    Verification                               can assist businesses with bar-coding
     800-562-6900                                     E-Verify, operated by the Department     needs. You may want to talk with an
     www.insurance.wa.gov                           of Homeland Security in partnership        SBDC, SCORE or WBC counselor for
                                                    with the Social Security Administration,   more information.
Worker Employment Regulations
                                                                                                                                                  ADDITIONAL RESOURCES
                                                    is the best--and quickest--way for
  Deals with issues relating to minimum             employers to determine the employment      Federal Registration of Trademarks
wage, overtime, child labor and Family              eligibility of new hires. It is a safe,    and Copyrights
Medical Leave Act. Also information                 simple, and secure Internet-based            Trademarks or service marks are
concerning employment regulations and               system that electronically verifies        words, phrases, symbols, designs or
requirements for federal contractors,               the Social Security number and             combinations thereof that identify
subcontractors and farm labor laws. For             employment eligibility information         and distinguish the source of goods.
more information contact:                           reported on Form I-9. E-Verify is          Trademarks may be registered at both
                                                    voluntary in most states and there is no   the state and federal level. To register a
Oregon State Bureau of Labor &                      charge to use it.                          federal trademark, contact:
Industries                                            If you are an employer or employee       U.S. Patent and Trademark Office:
     Portland Office                                and would like more information about         P.O. Box 1450
     503-731-4074                                   the E-Verify program, please visit            Alexandria, VA 22313-1450
     www.oregon.gov/boli                            www.dhs.gov/E-Verify or contact our           800-786-9199
     or contact:                                                                                  www.uspto.gov/
                                                    Customer Support staff: 1-888-464-4218
     U.S. Department of Labor - Wage & Hour
     Division                                       Monday – Friday 8 am – 5 pm.
                                                    E-mail: e-verify@dhs.gov                   Trademark Information Hotline
     OR - 503-326-3057                                                                            703-308-9000

Visit us online: www.sba.gov/or                                                                           OREGON Small Business Resource —   39
                       STATE REGISTRATION                         U.S. Patent and Trademark Office. For
                                                                  more information, contact the:
                       OF A TRADEMARK                             U.S. Patent and Trademark Office
                         Trademarks and service marks may            800-786-9199 • www.uspto.gov
                       be registered in a state.
                       Caution: Federally registered              Copyrights
                       trademarks may conflict with and             Copyrights protect original works of
                       supersede state registered business and    authorship including literary, dramatic,
                       product names.                             musical and artistic, and certain other
                                                                  intellectual works. Copyrights do
                       Patents                                    not protect facts, ideas and systems,
                         A patent is the grant of a property      although it may protect the way these
                       right to the inventor by the U.S. Patent   things are expressed. For general
                       and Trademark Office. It provides the      information contact:
                       owner with the right to exclude others     U.S. Copyright Office
                       from making, using, offering for sale or      U.S. Library of Congress
                                                                     James Madison Memorial Building
                       selling the patented item in the United
                                                                     Washington, DC 20559
                       States.                                       202-707-9100 - Order Line
                         Additional information is provided in       202-707-3000 - Information Line
                       the publications, General Information         www.copyright.gov
                       Concerning Patents and other
                       publications distributed through the


                        BUSINESS ORGANIZATION:
                        Choosing Your Business Structure
                         There are many forms of legal            to relatively little regulation and are       from those of the individual(s) forming
                       structure you may choose for your          fairly easy to establish. A formal            the corporation. It’s the most complex
                       business. Each legal structure offers      partnership agreement is recommended          form of business organization and is
                       organizational options with different      to address potential conflicts such as:       comprised of shareholders, directors
                       tax and liability issues. We suggest you   who will be responsible for performing        and officers. Since the corporation
                       research each legal structure thoroughly   each task; what, if any, consultation         is a separate legal entity in its own
                       and consult a tax accountant and/or        is needed between partners before             right it can own assets, borrow money
                       attorney prior to making your decision.    major decisions, and what happens             and perform business functions
                         The most common organizational           when a partner dies. Under a general          without directly involving the owners.
                       structures are sole proprietorships,       partnership each partner is liable for all    Corporations are subject to more
                       general and limited partnerships,          debts of the business. Profits are taxed      government regulation and offer
                       “C” and “S” corporations and limited       as income to the partners based on their      the owners the advantage of limited
                       liability companies.                       ownership percentage.                         liability, but not total protection from
                         Each structure offers unique tax and                                                   lawsuits.
                       liability benefits. If you’re uncertain    Limited Partnership
                       which business format is right for you,                                                  Subchapter “S” Corporation
                                                                    Like a general partnership, a                 Subchapter “S” references a special
                       you may want to discuss options with a     limited partnership is established by
                       business counselor or attorney.                                                          part of the Internal Revenue Code that
                                                                  an agreement between two or more              permits a corporation to be taxed as a
                                                                  persons. However, there are two types         partnership or sole proprietorship, with
                       Sole Proprietorship                        of partners.                                  profits taxed at the individual, rather
                          One person operating a business as        • A general partner has greater control
                                                                                                                than the corporate rate. A business
                       an individual is a sole proprietorship.        in some aspects of the partnership.
                                                                                                                must meet certain requirements for
ADDITIONAL RESOURCES




                       It’s the most common form of business          For example, only a general partner
                                                                      can decide to dissolve the partnership.   Subchapter “S” status. Contact the IRS
                       organization. Profits are taxed as                                                       for more information.
                                                                      General partners have no limits on the
                       income to the owner personally. The            dividends they can receive from profit
                       personal tax rate is usually lower than        so they incur unlimited liability.        LLCs and LLPs
                       the corporate tax rate. The owner            • Limited partners can only receive           The limited liability company is
                       has complete control of the business,          a share of profits based on the           a relatively new business form. It
                       but faces unlimited liability for its          proportional amount on their
                                                                                                                combines selected corporate and
                       debts. There is very little government         investment, and liability is similarly
                                                                      limited in proportion to their            partnership characteristics while
                       regulation or reporting required with                                                    still maintaining status as a legal
                                                                      investment.
                       this business structure.                                                                 entity distinct from its owners. As a
                                                                  “C” Corporation                               separate entity it can acquire assets,
                       General Partnership                          A “C” corporation is a legal entity         incur liabilities and conduct business.
                         A partnership exists when two or         created under state law by the filing of      It limits liability for the owners. The
                       more persons join together in the          articles of incorporation. A corporation      limited liability partnership is similar
                       operation and management of a              is a separate entity having its own           to the LLC, but it is for professional
                       business. Partnerships are subject         rights, privileges and liabilities, apart     organizations.


                       40 — Small Business Resource   OREGON                                                                        Visit us online: www.sba.gov/or
  O T H E R A SSISTANCE
 OTHER SOURCES OF                                   reviewing and correcting credit reports
                                                    • Employment Counseling: Including
                                                                                                      CHAPTER LOCATIONS INCLUDE:                       GREATER PORTLAND REGION
                                                                                                                                                         1101 S.W. Washington St.
 ASSISTANCE                                         retaining or terminating employees,
                                                    drafting employee handbooks, employment
                                                                                                      CENTRAL OREGON
                                                                                                        2600 NW College Way
                                                                                                                                                         Portland, OR 97205
                                                                                                                                                         503-916-1552
                                                    agreements, and independent contractor              Bend, OR 97701
 Management & Technical                             issues                                              541-383-7290                                   Mercy Corps Northwest
 Assistance Providers                               • Entity Selection and Formation:                   Beth Wickham, Exec. Dir.                         Mercy Corps Northwest (MCNW) is the U.S.
    Oregon Microenterprise Network (OMEN)           Determining the appropriate legal structure         bwickham@cocc.edu                                economic development office of Mercy
    OMEN is a statewide association of 35           (e.g. LLCs, corporations, partnerships,                                                              Corps, the Portland-based international
    microenterprise development programs and        nonprofits), drafting owners’ agreements,         CHEMEKETA SBDC                                     relief and development agency. Mercy
    their supporters. These programs provide        and assisting with regulatory compliance            626 High St. N.E., Ste. 210                      Corps Northwest is the assumed business
    training, lending, marketing and other          and permitting issues                               Salem, OR 97301                                  name for the non-profit Mercy Enterprise
    enterprise opportunities to entrepreneurs       • Intellectual Property: Including copyright        503-399-5088                                     Corporation, a Community Development
    with limited access to economic resources       and trademark creation and protection               Marcia Bagnall, Exec. Dir.                       Financial Institution (CDFI) since 2002.
    or other significant disadvantages. OMEN        • Regulatory Compliance: Helping clients            Marcia.bagnall@chemeketa.edu                     MCNW’s mission is to assist all low-income
    supports these organizations by:                comply with local, state, and federal               sbdc@chemeketa.edu                               populations, including minorities, women,
    • Providing leadership and a voice for          regulatory schemes                                                                                   refugees and immigrants, prisoners,
    statewide microenterprise.                                                                        SOUTHWESTERN SBDC                                  previously incarcerated and the disabled in
    • Support building the capacity of              The SBLC gives priority to low-income               2455 Maple Leaf Ln.                              the six counties (Multnomah, Washington,
    microenterprise practitioners.                  clients with written business plans. Please         North Bend, OR 97459                             Clackamas, Clark, Columbia, Yamhill) of the
    • Educating the public about the value of       call us to see if you qualify for our services.     541-756-6866                                     Portland, OR / Vancouver, WA metropolitan
    microenterprise development.                    Due to the volume of clients, no drop-in            Arlene Soto, Director                            area by increasing their economic self-
    • Promoting cooperative and collaborative       help is available.                                  asoto@socc.edu                                   sufficiency and community integration
    efforts to alleviate poverty and promote                                                                                                             through microenterprise development and
    self-sufficiency using microenterprise          We charge all clients a $25 administrative        Portland State University                          self-employment.
                                                    fee per matter. In addition to the
    development strategies.
                                                    administrative fee, clients who exceed our
                                                                                                      Business Outreach
    • Providing intermediary support to                                                                                                                  The economic development outcomes
    community programs throughout                   income guidelines but are otherwise eligible      Program                                            MCNW seeks are: 1) Improvement
                                                    for assistance will be charged a nominal            The Business Outreach Program (BOP)
    re-granting and re-lending activities.                                                                                                               in income. 2) Asset and net worth
                                                    legal fee on a sliding scale basis. The fees        has a 10-year history of assisting small
                                                                                                                                                         accumulation. 3) Community integration.
                                                    will be discussed at the initial meeting,           businesses in Portland by providing
   OMEN’s Statewide Microenterprise Training                                                                                                             MCNW is a provider of integrated
                                                    and will be enumerated in the client’s              knowledgeable and relevant mentoring and
   and Technical Assistance Project is a                                                                                                                 business support services for low-income
                                                    Representation Agreement.                           technical assistance.
   collaborative of eight community-based                                                                                                                entrepreneurs through three primary
   organizations providing services to low-       LEWIS & CLARK LAW SCHOOL                                                                               business development services:
                                                  SMALL BUSINESS LEGAL CLINIC                           The BOP’s unique model of service includes
   income entrepreneurs. It is funded by the                                                                                                             1) Asset Development Services (IDA -
                                                    310 S.W. 4th Ave., Ste. 1000                        providing Portland State University
   Small Business Administration’s Program                                                                                                               Individual Development Accounts) provides




                                                                                                                                                                                                       OTHER ASSISTANCE
                                                    Portland, OR 97204                                  students with the opportunity to engage
   for Investment in Microentrepreneurs                                                                                                                  financial literacy, basic business skills,
                                                    503-768-6940                                        in community-based learning with local
   (PRIME). OMEN’s Oregon Entrepreneur                                                                                                                   and savings classes as well as matched
                                                    sblc@lclark.edu                                     small businesses, as well as collaborating
   Corps provides AmeriCorps*VISTA members                                                                                                               savings funds to low income individuals
                                                    go.lclark.edu/sblc                                  with other service providers to improve
   to 12 community-based organizations to                                                                                                                and refugees. Eligible participants of the
                                                                                                        the overall economic well-being of the
   assist them in developing programs and                                                                                                                matched saving program receive three
   services to assist low-income entrepreneurs.   Microenterprise Inventors                             neighborhoods served.
                                                                                                                                                         dollars for every dollar saved (up to $900)
                                                                                                        615 S.W. Harrison
 OREGON MICROENTERPRISE NETWORK                   Program of Oregon (MIPO)                              Portland, OR 97201
                                                                                                                                                         to be invested in business assets after
   Leanne Murray, Assistant Director                The Micro-enterprise Inventors Program                                                               participating in business classes.
                                                                                                        503-725-9820 • 503-725-5850 Fax
   1220 S.W. Morrison, Ste. 805                     of Oregon (MIPO) provides independent                                                                2) Loan Program provides small business
                                                                                                        www.sba.pdx.edu/bop/index.php
   Portland, OR 97205                               inventors in Oregon access to resources,                                                             loans between $500 and $50,000, business
                                                                                                        Alternative Financing Options
   503-546-9913 • 503-808-9031 Fax                  mentoring, training and networking to                                                                mentoring, and technical assistance to
   leanne@oregon-microbiz.org                       develop their inventions, secure intellectual                                                        low-income populations who do not have
   www.oregon-microbiz.org                          property, and build businesses. For more
                                                                                                      Craft3                                             access to mainstream avenues of credit, but
                                                                                                        Craft3 offers a range of financial and           who have a solid business plan and/ or an
                                                    information visit: www.mipooregon.org/
                                                                                                        consulting services that deliver economic,
 Small Business Legal                                                                                   social and/or environmental benefits to
                                                                                                                                                         established business track record.
                                                                                                                                                         3) Business Development Services and
 Clinic (SBLC)                                    Opportunity Knocks (OK)                               local communities and the region as a            Training provides classes, seminars and
    Lewis & Clark Law School’s Small Business       This is a volunteer-based organization of           whole. They provide both capital and             business development services to refugees
    Legal Clinic (SBLC) provides business           current and former business owners who              informational resources to help start or         and immigrants, and other low income
    transactional legal advice to new and           serve as facilitators and whose mission it is       grow a business, provide childcare services,     populations. New initiatives include:
    emerging businesses, primarily those            to bring small business owners together to          sustain non-profit organizations, launch         • Web-based Small Business Resources:
    owned by women, minorities, and recent          assist them in solving their problems.              new products, or improve the community           www.pdxbizhelp.org is a collection of web-
    immigrants. The SBLC provides its services                                                          you call home. Offering services throughout      based resources created and administered
    to clients through two distinct programs:       Since its inception in 1996, OK has grown           Oregon with focal points around offices          by MCNW for small business owners in the
    the Intern Program and the Pro Bono             to over 500 members in nine communities             in Astoria, Coos Bay, and Portland, Craft3       Portland area. The Entrepreneur Center,
    Project.                                        throughout Oregon. Teams are comprised              specializes in transactions that traditional     part of www.pdxbizhelp.org, is designed to
    Our services include:                           of 10-12 members and two volunteer                  banks could not accomplish alone and look        inform the new business owner about the
    • Business Financing: Including review of       facilitators. Members and facilitators              for opportunities to invest resources in         major elements and challenges in starting
    lending contracts and advice about loan         include a diverse combination of non-               businesses and activities that will promote      a small business. Micro Mentor (www.
    terms                                           competing business owners who work                  family, environmental and/or economic            micromentor.org) is an internet-based
    • Contract Review and Drafting: Including       together in sharing knowledge, ideas and            resilience. Learn more at www.sbpac.com.         mentor program matching underserved
    vendor contracts, leases, noncompetition        solutions to business challenges. For more        LOWER COLUMBIA REGION                              entrepreneurs with experienced business
    and nondisclosure agreements, franchise         information visit www.opp-knocks.org/.              100 – 39th St., Ste. 501                         owners, corporate managers or other
    agreements, licensing agreements, etc.                                                              Astoria, OR 97103                                experts with industry knowledge, experience
    • Debt Problems: Including obtaining,                                                               503-325-4476                                     and contacts.


Visit us online: www.sba.gov/or                                                                                                                         OREGON Small Business Resource —         41
                     OTH E R A SSISTANCE
                     • Refugee New Agriculture Project:               Business Location                                  Portland companies able to obtain some            coordination of meetings with state and
                     Incubates and builds refugee and immigrant        PDC offers business location services             financing from private sources or lenders,        local agencies to ensure a smooth and
                     farm enterprises on rented, leased and            to existing businesses and companies              or but not enough to achieve their                timely development process. PDC can help
                     eventually owned land. The project                interested in establishing or relocating          objectives, are potential candidates for PDC      with financing of targeted developments,
                     facilitates access to private farmland and        facilities in the Portland metropolitan area.     business assistance. Applicants must show         utility or infrastructure costs, site planning
                     unused urban land and will develop a              We work with many regional partners to            that their business will create new or retain     or predevelopment work, transportation
                     diversity of market channels for growers          provide a full range of real estate options       existing jobs paying competitive wages            impact analysis or other types of technical
                     through farm stalls, farmers markets and          and location analysis. For companies              and benefits, with real opportunities for         assistance.
                     direct restaurant sales. This project provides    considering the location of a new facility        advancement.
                     training and financial resources to growers.      or a specific investment in Portland, PDC         Some PDC programs have funds that are           Workforce
                     MCNW negotiated the use of an urban farm          will prepare individual site selection studies                                                      PDC offers employers a single point of
                     for four Meskhetian Turk families that is                                                           only available for tenant improvements in
                                                                       with a detailed analysis of issues specific to    designated urban renewal areas; others            contact for recruiting and training a
                     now certified organic by Oregon Tilth.            your company. PDC also provides regional                                                            skilled workforce, in partnership with
                     Website: www.mercycorpsnw.org                                                                       serve businesses citywide and are directed
                                                                       technical briefings and tours of potential        toward business expansion. One application        Worksystems, Inc., community colleges,
                    MERCY CORPS NORTHWEST                              sites and buildings.                                                                                higher education and workforce training
                     43 S.W. Naito Pkwy.                                                                                 may be submitted for most programs; PDC
                                                                                                                         will help you navigate the process for the        organizations.
                     Portland, OR 97204
                     503-236-1580 • 503-236-0315 Fax                  Business Finance &                                 financial tool that fits your company’s           Website: www.pdc.us

                                                                      Incentives                                         needs.
                                                                                                                                                                         PORTLAND DEVELOPMENT COMMISSION
                                                                                                                         Both start-up and existing businesses may
                    Portland Development                               PDC’s varied business finance portfolio
                                                                                                                         qualify for PDC financial assistance.             222 N.W. Fifth Ave.
                                                                       can provide funds for start-up companies,
                    Commission                                         expansion of existing businesses, acquisition
                                                                                                                                                                           Portland, OR 97209
                      The PDC brings together resources to                                                                                                                 503-823-3200
                      achieve Portland’s vision of a sustainable
                                                                       or improvement of commercial buildings.          Development Assistance
                                                                       PDC’s financial assistance products are           PDC can also assist companies in navigating     VETERAN BUSINESS OUTREACH CENTER
                      economy with healthy neighborhoods,
                                                                       designed to address gap financing and             the regulatory process: understanding           COMMUNITY CAPITAL DEVELOPMENT
                      a vibrant urban core, a strong regional
                                                                       promote job creation and retention.               regulations, permit requirements and              1437 S. Jackson St.
                      economy, and quality jobs for all citizens.
                                                                                                                                                                           Seattle, WA 98144
                                                                                                                                                                           206-324-4330 ext. 139
                                                                                                                                                                           206-324-4322 Fax
                                                                                                                                                                           info@seattleccd.com
                                                                                                                                                                           www.seattleccd.com

                                                                                                                                                                         Women’s Organizations
                                                                                                                                                                         in Oregon
OTHER ASSISTANCE




                                                                                                                                                                         AMERICAN BUSINESS WOMEN’S
                                                                                                                                                                         ASSOCIATION
                                                                                                                                                                           Portland Rose Chapter
                                                                                                                                                                           Joan Peterson, President
                                                                                                                                                                           10 Mountain Cir.
                                                                                                                                                                           Lake Oswego, OR 97035
                                                                                                                                                                           503-421-8797
                                                                                                                                                                           Lmccl12345@aol.com

                                                                                                                                                                         ASTRA WOMEN’S BUSINESS ALLIANCE
                                                                                                                                                                           c/o Diane McClelland, CEO
                                                                                                                                                                           5 Centerpointe Dr., Ste. 400
                                                                                                                                                                           Lake Oswego, OR 97035
                                                                                                                                                                           971-204-0220 • 971-204-0221 Fax
                                                                                                                                                                           dimac@astrawba.org
                                                                                                                                                                           www.astrawba.org

                                                                                                                                                                         COMMERCIAL REAL ESTATE WOMEN
                                                                                                                                                                         (CREW)
                                                                                                                                                                           Portland Chapter
                                                                                                                                                                           Bridgette Sutherland, President
                                                                                                                                                                           Perkins & Co., P.C.
                                                                                                                                                                           P.O. Box 5093
                                                                                                                                                                           Portland, OR 97208
                                                                                                                                                                           503-768-4299
                                                                                                                                                                           bsutherland@perkins-group.com
                                                                                                                                                                           www.crew-portland.org

                                                                                                                                                                         EWOMENNETWORK
                                                                                                                                                                           Rae Lynne Stewart, Managing Director
                                                                                                                                                                           Portland Chapter
                                                                                                                                                                           503-332-1738 • 503-926-9218 Fax
                                                                                                                                                                           info@eWomenNetwork.com
                                                                                                                                                                           www.eWomenNetwork.com




                   42 — Small Business Resource         OREGON                                                                                                                           Visit us online: www.sba.gov/or
  O T H E R A SSISTANCE
 KEY4WOMEN                                   OREGON WOMEN LAWYERS                  PORTLAND STATE UNIVERSITY WOMEN’S          WOMEN ENTREPRENEUR’S OF
   Portland Chapter                            Albany-Corvallis                    RESOURCE CENTER                            SOUTHERN OREGON
   Kelley Bloom, Key4Women District Leader     Fay Stez-Waters                       Bridge Gorrow D’Urso, Coordinator          Joyce Loyd, President
   1211 S.W. 5th Ave., Ste. 305                Office of Administrative Hearings     PSU-Montgomery Hall                        P.O. Box 1662
   Portland, OR 97204                          Employment Division                   1825 S.W. Broadway, #119                   Medford, OR 97501
   503-790-7539 • 503-790-7537 Fax             4600 25th Ave. N.E., Ste. 140         Portland, OR 97207                         541-890-4043
   Kelley_m_bloom@keybank.com                  Salem, OR 97301                       503-725-5672 • 503-725-5680 Fax            president@weoweb.org
   www.key4women.com                           971-570-8598                          Bridge.durso@pdx.edu                       www.wesoweb.org
                                               fetstetzwaters@gmail.com              www.wrc.pdx.edu/wrc
 NATIONAL ASSOCIATION FOR WOMEN IN             www.oregonwomenlawyers.org                                                     WOMEN IN NETWORKING
 CONSTRUCTION                                                                      SOUK                                        North Clackamas Chamber of Commerce
   Eugene Chapter                            OREGON WOMEN LAWYERS                    Julie Duryea, Owner                       Diane Bonckowski, Administrative Assistant
   Robin Langkamp, President                 CASCADE WOMEN LAWYERS                   322 N.W. 6th Ave., Ste. 200               7740 S.E. Harmony Rd.
   P.O. Box 1765                               Bend                                  Portland, OR 97209                        Milwaukie, OR 97222
   Eugene, OR 97440                            Lorie Hancock                         503-517-6900                              503-654-7777 • 503-653-9515 Fax
   800-562-0785                                P.O. Box 1208                         julied@soukllc.com                        diane@yourchamber.com
   Robin.landkamp@farweststeel.com             Sisters, OR 97759                     info@soukllc.com                          www.yourchamber.com
   www.nawiceugene.com                         541-749-4060                          www.soukllc.com
                                               lhancock@schwabe.com                                                           RESOURCE CENTER
 NATIONAL ASSOCIATION FOR WOMEN IN             www.oregonwomenlawyers.org          THE LINK FOR WOMEN, LLC                      Cyndi Fisher, President
 CONSTRUCTION                                                                        Cindy Tortorici, CEO/President             1010 N.W. 14th St.
   Portland Chapter                          OREGON WOMEN LAWYERS                    13500 S.W. Pacific Hwy., Ste. 58, #121     Bend, OR 97701
   Carol Helms, President                    CLACKAMAS WOMEN LAWYERS                 Tigard, OR 97223                           541-385-0750 General
   5036 S.E. Brookside Dr.                     Sue Lain                              503-709-8041                               info@wrcco.org
   Milwaukie, OR 97222                         Hohbach Law Firm LLC                  cindy@thelinkforwomen.com                  www.wrcco.org
   503-620-8080 ext. 207                       5 Centerpointe Dr., Ste. 250          www.thelinkforwomen.com
   chelms@legendhomes.com                      Lake Oswego, OR 97035                                                          YOUNG WOMEN SOCIAL ENTREPRENEURS
   www.nawicportland54.org                     503-431-2440 • 503-431-2441 Fax     WBC WESTSIDE BUSINESS WOMEN                PORTLAND CHAPTER
                                               Sue@hohbachlawfirm.com               Darcey Edwards, Membership Chair            Summer Abbott
 NATIONAL ASSOCIATION FOR WOMEN IN             www.oregonwomenlawyers.org           5193 N.E. Elam Young Pkwy., Ste. A          P.O. Box 31001
 CONSTRUCTION                                                                       Hillsboro, OR 97124                         Portland, OR 97231
   Salem Chapter                             OREGON WOMEN LAWYERS                   503-726-2143                                503-737-1956 Cell
   Vickie Tewalt, President                  LANE COUNTY                            darceye@hillchamber.org                     summerabbott@gmail
   P.O. Box 15137                              Eugene                               www.hillchamber.org                         www.ywse.org
   Salem, OR 97309                             Kamala Shugar
   503-385-3303                                Oregon Department of Justice        SALEM AREA YOUNG PROFESSIONALS             Women’s Organizations in




                                                                                                                                                                             OTHER ASSISTANCE
   nawicsalem@gmail.com                        975 Oak St., Ste. 200                 Nick Wymore, Chair
   www.nawicsalem.org                          Eugene, OR 97401                      1110 Commercial St. S.E.
                                                                                                                              SW Washington
                                               541-686-7973 • 541-344-7095 Fax       Salem, OR 97301
 OREGON NATIVE AMERICAN BUSINESS                                                                                              CLARK COUNTY LEADS DIRECT
                                               Kamala.h.shugar@doj.state.or.us       connect@salemyoungpros.com
 NETWORK                                                                                                                        Kris Thomas, Chair
                                               www.oregonwomenlawyers.org            www.salemyoungpros.com
   Kristi Burns, Program Director                                                                                               360-600-3386 Cell
   11825 SW Greenburg Rd., Ste. B-3                                                                                             kbtsolutions@hotmail.com
                                             OREGON WOMEN LAWYERS                  WOMEN’S BUSINESS NETWORK
   Tigard, OR 97223                                                                                                             www.clarkcountyleadsdirect.com
                                             JOSEPHINE COUNTY WOMEN LAWYERS         Elaine Hartley, President
   503-968-1500 • 503-968-1548 Fax             Grants Pass                          P.O. Box 1412
   800-854-8289                                                                                                               WOMEN ENTREPRENEURS ORGANIZATION
                                               Victory Walker                       Eugene, OR 97440
   Kristi@onaben.org                                                                                                          OF VANCOUVER
                                               215 S.E. 6th St., 4th Fl.            541-344-0162
   www.onaben.org                                                                                                               Cathy Nielsen, President
                                               Grants Pass, OR 97526                president@wbneugene.org
                                                                                                                                P.O. Box 821144
                                               Victory Walker, President            www.wbneugene.org
 OREGON TRADESWOMEN, INC.                                                                                                       Vancouver, WA 98682
                                               541-471-3363
   Connie Ashbrook, Executive Director                                                                                          360-513-5744
                                               victory@grants.sopd.net             WOMEN’S COUNCIL OF REALTOR’S
   3934 N.E. MLK Jr. Blvd., Ste. 101                                                                                            rbon@pacifier.com
                                               www.oregonwomenlawyers.org          STATE CHAPTER
   Portland, OR 97212                                                                                                           info@weowa.org
                                                                                     Susan Sandberg, ABR
   503-335-8200 ext. 22 • 503-249-0445 Fax                                                                                      www.weowa.org
                                             PORTLANDIA CLUB INC.                    1012 N.W. 6th St.
   connie@tradeswomen.net                      Marilyn Mays, President               Grants Pass, OR 97526
   www.tradeswomen.net                         15450 Boones Ferry Rd., #9-425        541-659-0445                             Chambers of Commerce
                                               Lake Oswego, OR 97035                 sandberg@grantspasshomes.com               Chambers of Commerce serve as a central
 OREGON WOMEN LAWYERS                          503-750-9795 Cell                     www.wcr.org                                location where the local small business
   Queens Bench Chapter                        marilynmays@kw.com                                                               community may obtain information,
   Christine Coers-Mitchell                    www.portlandia.org                  WOMEN ENTREPRENEURS OF OREGON                publications and contact information. For
   2100 N.E. Broadway, Ste. 309                                                    PORTLAND METRO CHAPTER                       a listing of Chambers of Commerce in
   Portland, OR 97232                        PORTLAND FEMALE EXECUTIVES              Tracy Puhl, President                      Oregon please visit www.2chambers.com/
   503-719-6795                                Marina Peterson, Board Member         PMB 119                                    oregon2.htm.
   coers@comcast.net                           P.O. Box 901079                       3 Monroe Pkwy., Ste. P
   www.oregonwomenlawyers.com                  Portland, OR 97290-1079               Lake Oswego, OR 97035                    PORTLAND BUSINESS ALLIANCE
                                               503-799-5575                          tracy@gladrags.com                         200 S.W. Market, Ste. 150
                                               info@pdxfx.org                        www.oregonweo.org                          Portland, OR 97201
                                               www.pdxfx.org                                                                    503-224-8684 • 503-323-9186 Fax
                                                                                                                                info@portlandalliance.com
                                                                                                                                www.portlandalliance.com




Visit us online: www.sba.gov/or                                                                                                OREGON Small Business Resource —         43

				
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