Letter from the Board Chair 2
Business and Government 3
t he SCF Safety Tips 4
Ribbon Cuttings 5
advocate Military Affairs 8
Upcoming Events 9
New Members 10
Volume 28 Number 6 January 2010
2010 BUSINESS EXCELLENCE AWARDS
Breakfast for Chamber Champions FINALISTS ANNOUNCED
7:00 a.m. – 9:30 a.m.
Tempe Mission Palms Hotel The Tempe Chamber is pleased to announce the finalists for the 2010 Business
60 E. 5th St. Excellence Awards. These awards promote the advancement of responsible
The event honors those individuals and business leadership in the community and publicly recognize local businesses
businesses that have gone above and beyond demonstrating a passion for excellence.
in their efforts to make Tempe a thriving
community. Awards to be presented include Through the awards, the Tempe Chamber identifies companies whose practices in
the Business Excellence Awards, Spirit of Tempe business growth, employee development, community involvement and customer
Award, Volunteer of the Year Award and the service exemplify excellence. This year’s six finalists admirably embody those
Tempe Leadership Outstanding Community characteristics and are being recognized for that distinction.
Leadership Award. The Business Excellence
The recipients of the 2010 Business Excellence Awards will be announced and
Awards finalists are Benefits by Design, House
honored at the Breakfast for Chamber Champions next month. Please call (480)
of Tricks, Edward Jones, Educational Options, 967-7891 or visit www.tempechamber.org for details or to register.
Southwest Gas and Veolia Transportation.
The 2010 finalists are
Benefits by Design is a full-service group insurance consulting and brokerage firm that has grown yearly by at
least 10%. It offers cutting-edge, creative solutions to its clients and serves as an extension of the human resources
department helping with claims, billing and benefit questions. www.benefitsbydesignaz.com
Educational Options is an educational software company offering a variety of products to the K-12 community to
provide students with opportunities for success. Since April 2003, the company has grown from five employees to
more than 145 and expanded to more than 1,500 schools. www.edoptions.com
Edward Jones is a leader in the financial services industry with nearly 7 million clients in North America and Europe.
Locally, it employs 670 associates at its Tempe campus and has 130 branch offices in the Phoenix area with plans to
add 250 more over the next five years. www.edwardjones.com
Oasis in the Desert House of Tricks Restaurant started in a small house in 1987 with a staff of five, and has since expanded to the
6:00 p.m. – 9:00 p.m. historic home next door. With its distinguished wine cellar, talented chefs and acclaimed gourmet menu, it remains
a culinary fixture of Tempe. www.houseoftricks.com
5350 S. Lakeshore Drive Southwest Gas expanded into Arizona in 1979, growing into one of the
Our annual “In the Desert” event is southwest’s leading providers of natural gas. It is dedicated to ethical,
enhanced this year as we expand the responsible growth and takes active roles in supporting local communities
depth and scope of this incredible and organizations and has been recognized with the President’s “Points
evening. The Oasis in the Desert provides of Light” award for its work. www.swgas.com
a wonderful opportunity for the Tempe
business community to enjoy an evening Veolia Transportation started in 1875 with a horse drawn tram in France
of dining, dancing and entertainment. and has grown into one of the largest public transit organizations in
The night features elegant and delicious the U.S. and internationally. It operates the Valley Metro bus system and
food and dessert skillfully served by local coordinated it in Tempe with Flash and Orbit shuttles and connections to
restaurants, music and dancing, silent the light rail. www.veoliatransportation.com
auctions and much more.
Last year’s recipients of the award were Morrison Maierle and Telesphere.
How to Reach Us
Phone (480) 967-7891 New Year Offers
Fax (480) 966-5365
Email email@example.com New Opportunities
The mission of the Tempe Chamber of Commerce OMG! Its 2010! How did it end up on my doorstep
is to build an environment that enhances the
economic vitality of our membership.
so quickly? I’m sure many of you share my dismay
that I’ve not yet accomplished all of what I had
planned in 2009.
Chairman of the Board Directors (cont.) There are many that want to put 2009 behind us and pray never to see a
Vicki Kringen Virgil Renzulli
Jody Robertson year like it again. There are many others who have weathered the storms
Chair-Elect Jim Scussel
Steve Bauer Carl Streiff
in 2009, but are concerned that the perfect storm is just around the corner.
Jackie Thompson As Governor Brewer and the legislature wrestle with the state’s budget and
Dave Long Ex-Officios make difficult - and often unpopular - decisions about how to fix today and
Chad Ackerley plan for a sustainable future, all factions of our economy that are impacted
Lorraine Bergman Curt Ritland by the state’s actions wait for the next round of rate cuts, fee sweeps, service
Mark Thompson Chris Salomone
cuts and tax consequences.
Immediate Past Chair Committee Chairs
Marilyn Joyce Monte Borgeson
Neil Chitel It’s difficult not to get overwhelmed by the doom and gloom. Most of us
Directors Eric Emmert
Brad Beakley Bill Goodman have made changes in the way we run our businesses and in our own
Sandy Catour Kelly Lorenzen
Sharon Kausal John Nelson personal lives. But one thing I have always found - and this is particularly
RJ Orr Marilyn Joyce true in the Tempe community - is that hope and tenacity prevail. Those that
Clark Peterson Jack Smith
Jack Pisano are successful, both in their business or their personal lives, have an inherent
spirit of optimism, and through their resolve continue to persevere even in
the toughest of times.
Mary Ann Miller Sachiyo Ragsdale It is important for each of us to realize that we are not the only one affected.
President / CEO Customer Service Representative
(480) 736-4280 (480) 967-7891
By networking and reaching out we gain some comfort in knowing that
our own situation is not unique, and we also learn new ways to redefine our
Sean Donovan Heidi Santos
Communications Director Bookkeeper goals and make them achievable.
(480) 736-4285 (480) 736-4289
Brian Krupski Kari Sliva I encourage each of you to make a New Year’s resolution that includes
Membership Development VP of Communications
(480) 736-4287 and Special Events
reaching out to others. Take advantage of the networking and learning
firstname.lastname@example.org (480) 736-4283 opportunities available through the Tempe Chamber. Make your opinion and
Renée Lopata, CAE voices heard by participating in the Tempe Chamber’s public policy forums.
Senior Vice President Magdalena Warecka
(480) 736-4284 Director of Operations
And last but not least, look to your neighbors and the community service
email@example.com (480) 736-4281 organizations within our community and lend a hand. Now more than ever
Catherine Mayorga they need your time, your expertise, and your support.
Vice President Public Affairs
Best Wishes for 2010!
The Business Advocate is designed by grantdarrah.com
(480) 374-7460. Printed and mailed by OfficeMax (480) 921-1581.
Articles are written by Chamber Staff. Tempe Chamber of Commerce
January 2010 : Business Advocate 2
The Business Advocate
Tempe Chamber Works On Behalf of Business to Pass The Business Advocate is the Tempe Chamber of
Commerce’s monthly newsletter. Its mission is to report
Favorable Legislation on events and news of interest to our membership
and the business community in a magazine-style
format available as a PDF on our website at www.
The Tempe Chamber of Commerce worked diligently on your behalf throughout the past year, and will tempechamber.org.
continue to do so as we enter 2010 to speed our emergence from tough economic times. Through proactive
lobbying and the legislative work of our Public Affairs Department and Government Relations and Each issue has business and community news, alerts on
Transportation Committee we have helped to ensure that recently passed legislation allows our members political legislation impacting your business, a calendar,
to grow and prosper both at the local and state levels. ribbon cuttings, member spotlights and more. It’s a
powerful tool that’s available for your marketing needs
In late 2009, Tempe’s mayor and City Council approved and adopted Ordinance No. 2009.15, for the Zoning
and Development Code. It includes several changes that benefit the business community and, by extension, The newsletter serves our entire membership of more
our members. than 1,000 member businesses representing more than
70,000 employees. Additionally, the current and most
Commercial Abatements; (Section 1-201 and 6-310) recent issues are available 24 hours a day, 7 days a week
This is a code amendment process improvement to grant abatement authority on commercial properties to worldwide though our online archives.
the Hearing Officer, necessary when commercial properties have not responded to a citation for nuisances.
This change in procedure will provide an efficient process to bring properties into compliance when the Posted as a PDF, anyone is able to view The Business
normal notice of violation is not effective. Advocate on their computer screen, print it in full color,
download it, or send it to friends and coworkers. Each
month we send emails to our full membership with a
New Uses with Definitions; (Section 3-202 and 3-302) hyperlink to the issue, and the current issue is highly
This is a code amendment change for new defined uses within the Commercial and Industrial use chart of visible on the main page of our website.
permitted uses. Based on recent trends the following is a list of uses now identified within the Code:
The Business Advocate is an excellent resource allowing
Card Room. A “Card Room” is defined as a card game, or poker game for example, held where individuals us to serve the needs of our membership and business
compete against one another without “the house” collecting. Staff is recommending as a permitted use, but community. We encourage you to take advantage of the
requiring approval of a security plan that is conducted by the Police Department. opportunities it offers you to reach this audience too.
For article submission guidelines or advertising
Recycling Centers (small/large). A definition that would clarify the difference between a large and smaller opportunities please contact Sean Donovan at
recycling. A small recycling center is proposed to define uses such as donation bins, recycling bins, reverse firstname.lastname@example.org or (480) 736-4285.
vending machines, permitting the smaller and limited drop off locations found in commercial centers. Large
recycling centers would not be permitted in commercial districts. A use permit would be required for large
recycling centers in the GID, General Industrial District. ON THE CHAMBER’S WEBSITE
The following is a list of ten of the most frequently displayed
Commercial uses in the Industrial District. This is an amendment change allowing commercial uses in the members from the Membership Directory for the month of
LID, Light Industrial District with a use permit. Light Industrial Districts consist of less than 0.2% of the November.
Tempe’s land base. 1. Dynamic Worldwide Training Consultants
2. Dave’s Electric Brewpub
Outdoor Retailing; (Section 3-417 and 3-418) 3. ActionCOACH
This is a code amendment for sections on outdoor retailing. The new outdoor retailing categories are 4. Walt’s TV & Home Theatre, Inc.
Permanent Outdoor Retail Display, Temporary Outdoor Retail Display, Temporary Outdoor Vending, Outdoor 5. Symphony Golf
Retail of Seasonal Merchandise, and Vending Machines. One significant change in this section is adopting 6. Hidden Rhythm Acupuncture
the policy for allowance of “seasonal merchandise” through an administrative review. This would permit 7. Aflac
seasonal merchandise, not typically offered in an establishment, on a daily basis including pumpkin 8. Number 1 Signs
9. Stoney-Wilson Business Consulting
patches, holiday tree lots and allow other exclusive events occurring once in a calendar year through and 10. MSSmedia, ASU Bus Shelter Advertising
administrative approval rather than a public hearing process.
Legal Non-Conforming Developments; (Section 3-503)
This is a code amendment change for legal non-conforming developments. This change would add THE CHAMBER NUMBERS
language specific to non-conforming signs. An exception is proposed which acknowledges City Councils
ability to relocate a non-conforming existing sign as part of an authorized Development Agreement. (This Lobby Visits: 87
item relates to the new section on Freeway Signs) Phone & Email: 894
Referrals/ City info: 170
Service Entrance and Exits; (Section 4-406) Chamber Events: 205
This is a code amendment clarification for security vision panels. The wire glass vision panel is no longer Visitors: 96
an accepted alternative under the Building Code regulations. A proposed alternative to be identified is the
fire-rated glazing in a rated door. www.tempechamber.org
Outdoor Dining Parking; (Table 4-603E) Become A Tempe Chamber
This is a code amendment change for outdoor parking ratio requirements for bars, restaurants and retail
uses. An outdoor parking ratio is proposed for bars consistent with a restaurant use (1 space per 150 s.f.). A L.E.A.D.S. Member!
required parking exception is allowed for the first 300 square feet of patio space, which would accommodate L.E.A.D.S. Membership - It’s more than just an offer;
an area of at least four tables and chairs. This change provided city-wide to all outdoor parking ratios it’s an opportunity to grow your business, outperform
your competition and thrive financially! Our L.E.A.D.S.
allowing a limited amount of outdoor space without requiring additional parking. The downtown zoning Members receive special recognition and exclusive
(CC district) and within the Transportation Overlay districts still requires no addition parking for outdoor opportunities that expand and increase their levels of
dining and retail. success to new heights. Increase your exposure, boost
your brand recognition and watch your profitability
grow. Become a L.E.A.D.S. Member today and enjoy
Continued on page 8. the advantages you deserve.
For more details contact Renee Lopata at
(480) 736-4284 or email@example.com
January 2010 : Business Advocate 3
Balance Your Business and Personal Lives in 2010
A small business often looks like a whirlwind being ridden by its founder who is attempting to exert some control over it. And while this effort takes on many forms, including
managing cash flow, leading people, and increasing sales, occasionally the owner asks with an almost rhetorical lament, “How do I get off of this thing for a while?”
Perhaps the greatest long-term challenge of a small business owner is not sales, profits,
or personnel but, rather, how to dismount the whirlwind and find better balance between
professional and personal life. So how do you dismount without creating a casualty list?
Consider these best practices.
Define success. Webster offers two definitions of success: (1) a favorable outcome and (2)
gaining wealth and fame. To take more time off, embrace both definitions as twin goals of
equal value; in the process, you’ll recognize that living long enough to enjoy the fruits of the
second definition--with your loved ones--must be part of your success definition.
Hire quality. Taking time off requires being able to leave your business with a trustworthy
team. If you’re not comfortable with the idea, your instincts are probably good, but your
hiring practices probably aren’t. Next time you hire someone, part of your criteria should
include contemplating this new person as a contributor to that trustworthy team. And to
hasten taking time off, don’t wait until there’s an opening; start looking now for weak links
and begin the process of strengthening the team chain with higher-quality replacements.
Delegate. Now that you’ve assembled that trustworthy team, their usefulness is limited if you don’t delegate. Delegating probably won’t come easily because you’ve done
all the jobs, and you know how you want them done. And even as employees have assumed some of these tasks, you’ve found comfort in knowing that as long as you’re
nearby, things can’t get too far off track. But there’s an old saying that successful delegators embrace, “Don’t let the perfect be the enemy of the good.” In 21st century terms,
if you cringe at the thought of things not being perfect in your absence, get over it.
Leverage technology. There is plenty of affordable technology to keep you plugged in and to serve as your security blankie by helping you watch the store without actually
being there. If you’re good, no one will notice that you checked your iPhone or BlackBerry® while rolling over to tan the other side.
Your business weaves a fine seam between it and your personal life. If you don’t accomplish a balanced life, you may acquire the “wealth and fame” part of success, but the
celebration may involve others toasting you posthumously.
By Jim Blasingame, host of The Small Business Advocate Show. Find Jim online at SmallBusinessAdvocate.com and AskJim.biz.
SCF SAFETY TIPS
TAKE TIME TO LEARN HAZARDOUS MATERIAL LABELS, WARNINGS
In order to protect the environment, themselves and to comply with state and federal regulations, workers must be aware of the safety hazards, proper handling, and disposal procedures of
flammable, corrosive, reactive or toxic materials used in the workplace
Warning labels on hazardous material containers provide much of the relevant information, as do Material Safety Data Sheets (MSDS), documents that contains information on the chemical
make-up, use, storage, handling, emergency procedures and potential health effects related to it.
The Hazard Communication standard requires employers to:
• Maintain an inventory of hazardous materials
• Provide employees training on the potential hazards associated with a material
• Obtain and maintain MSDSs for each material onsite
• Establish proper methods and types of labels
• Inform contractors of the hazards to which their employees in the work area may be exposed.
Labels on containers serve as the alert that there may be hazards associated.
• Danger, which means it is the most hazardous kind of material
• Warning, which means it is less hazardous than Danger, but more hazardous than Caution
• Caution, which is the least hazardous rating, but the material still is hazardous
And remember, never use or handle hazardous material until you know for sure what it is!
Provided by Tod Dennis, SCF Association Coordinator. If you would like more information on participating with the SCF program for free, please contact Renee Lopata at the Tempe Chamber at
January 2010 : Business Advocate 4
ActionCOACH celebrated its grand opening with the Tempe Chamber, Chamber Bobbie’s Flowers & Gift Shop celebrated its 60th anniversary with family, friends,
Ambassadors, and staff. The company offers executives and professionals an Chamber Ambassadors, City Councilmember Ben Arrendondo, Tempe Chamber
opportunity to leverage their extensive business experience and skill sets to assist President/CEO, Mary Ann Miller and others. Owner Jim Davis and his family provided
them and their businesses. ActionCOACH is located at 2141 E Broadway, # 201 in lunch to the community at a ribbon cutting. Bobbie’s Flowers & Gift Shop is located at
Tempe. Visit www.actioncoach.com. 5801 S. McClintock Dr. in Tempe. Visit www.bobbiesflowers.com.
All Copy Products celebrated its new office opening with the Tempe Chamber, Chamber Massage Heights celebrated its grand opening with the Tempe Chamber, Chamber
Ambassadors and staff. It provides flexible document solutions to Fortune 500 Ambassadors and staff. Built on a membership model, it helps people affordably
companies and small-to-medium businesses by evaluating individual client needs incorporate rejuvenating massages into their lifestyles. Massage Heights is located at
and offering a custom approach to efficient office management. All Copy Products is 8058 S. Priest Drive, #B101 in Tempe. Visit www.massageheights.com.
located at 1407 W. Drivers Way in Tempe. Visit www.allcopyproducts.com.
Dave’s Electric Brewpub celebrated its grand opening with the Tempe Chamber,
Chamber Ambassadors and staff. “Electric” Dave applied for the state’s first brewer’s
license in Bisbee 22 years ago when Arizona legalized microbreweries and has since
expanded to its new downtown Tempe. Dave’s Electric Brewpub is located at 502 S.
College Ave., Suite 103 in Tempe. Visit www.daveselectricbrewpub.com.
The Phoenix Business Journal recognized several Tempe Chamber members in its Best Places to Work awards. Homeowners Financial Group and Henry and Horne were
recognized in the Small Company category; McCarthy Building was recognized in the Midsize Company category; and QuikTrip was recognized in the Large Company
Banner Health has named Rhonda Anderson CEO of the Cardon Children’s Medical Center. She was promoted from administrator of Banner Health’s pediatric service line.
The Environmental Protection Agency presented the City of Tempe with a Smart Growth Achievement Award. In the “Smart Growth and Green Building” category, the City
of Tempe was honored for the Tempe Transportation Center, a mixed-use regional transportation hub that incorporates green building elements.
The Mill Avenue Farmers Market is open Sundays at Mill Ave. and 6th St. from 9:00 a.m. to 2:00 p.m. It features locally-grown fruit, vegetables and other foods and produce.
Wells Fargo & Company has provided $12.6 million in New Markets Tax Credit financing to St. Mary’s Food Bank Alliance to be used for the expansion of its operations
including the acquisition of a new building and extensive upgrades and renovations to existing facilities.
ACE Cash Express, Inc. donated more than $600,000 to the March of Dimes in support of programs to improve the health of babies. The donation was made by ACE’s
customers through its annual “Give a Little” campaign.
January 2010 : Business Advocate 5
The Tempe Chamber of Commerce Board of Directors wants to thank the following members for
renewing their Chamber Membership this past month. You are the backbone of Chamber Success!
61-90 years Hawthorn Suites
Carr Tenney Mortuary Identity Marketing, Inc.
Philip R. Amorosi
Monti’s La Casa Vieja Restaurant 1 – 5 Years
31-40 Years Azmusicman.com Entertainment
Rosita’s Fine Mexican Food Restaurant Better Edge Technology
21 – 30 Years Cash Plus
Jack’s Ticket Agency CBIZ Benefits and Insurance Services
L-3 EOS CEVA Freight Management
Skinner and Co., LLC Cha Ching Alliance
Tempe Mission Palms Hotel Chick-fil-A at Mesa Riverview
16 – 20 Years Kachina Cadillac Hummer Saab
Arredondo and Arredondo Insurance Kelly Services
Nesco Manufacturing, Inc. Marketside
Patrick T. Foley Construction NextCare Urgent Care
Paul’s Ace Hardware and Lumber Nivisys Industries LLC
Pre-Paid Legal Services, Inc.
11 – 15 Years Sparkplug
Candlewood Suites Tavern on Mill
6 – 10 Years Tempe Union High School Education Foundation
American Cancer Society ZLB Plasma Services L-3 EOS
Clare Bridge of Tempe Nivisys Industries LLC
January 5 January 14 January 21 January 28
Ambassadors Committee Networking at Noon Tempe Leadership Board of Directors Business Owners Forum
8:00 a.m. 11:30 a.m. – 1:00 p.m. 7:30 a.m. 7:30 a.m.
Heidi’s Events and Catering Cadillac Ranch Hatton Hall El Penasco Mexican Kitchen
2095 W. 15th St. Tempe Marketplace 34 E. 7th St. 19 E. Broadway at Mill Ave.
2000 Rio Salado Pkwy.
January 6 January 21 January 29
Government Relations and Transportation January 15 Hot Topics and Lunch State of the District Address: A Federal Agenda
Committee Empowering Women Leaders Series 11:30 a.m. – 1:00 p.m. With Congressman Harry Mitchell
7:30 a.m. All Aboard – Who Is Driving Your Company ASU Karsten Golf Course 7:00 a.m.
Four Points by Sheraton Values? 1125 E. Rio Salado Pkwy. Conference Center @ Rio Salado College
1333 S. Rural Rd. Linda Kalaf, Veolia Transportation 2323 W. 14th St.
(Conference Room adjacent to Tempe 7:30 a.m. – 9:00 a.m. January 22
Chamber) Fiesta Resort & Conference Center Empowering Women Leaders Series January 29
2100 S. Priest Drive. Sweet Success, In A Sour Economy Empowering Women Leaders Series
January 7 Eileen Spitalny, Fairytale Brownies Be The Leader Of Your Life: Finding Work-Life
Women in Business Council January 19 7:30 a.m. – 9:00 a.m. Balance
8:00 a.m. Business Before Hours Fiesta Resort & Conference Center Dr. Marjorie Bessel
Tempe Chamber of Commerce Costco Wholesale 2100 S. Priest Drive. 7:30 a.m. – 9:00 a.m.
909 E. Apache Blvd. 1445 W. Elliott Fiesta Resort & Conference Center
7:30 a.m. - 8:30 a.m. January 26 2100 S. Priest Drive.
January 12 Tempe Chamber Board of Directors
Tempe Chamber Executive Committee January 20 Four Points by Sheraton January 6, 13, 20 and 27
7:30 a.m. Business Resource Advantage Committee 1333 S. Rural Rd. 9:00 a.m. – 12:00 p.m. at the Tempe
Tempe Chamber of Commerce 8:00 a.m. (Conference Room adjacent to Tempe Chamber offices.
909 E. Apache Blvd. Tempe Chamber of Commerce Chamber) Dutch Vander Laan with SCORE is available
909 E. Apache Blvd. for face-to-face business counseling,
January 12 January 27 mentoring and training. Sponsored by the
Tempe Links Committee January 20 Tempe Chamber Trade Show and Mixer Small Business Administration, this service is
12:00 p.m. Military Affairs Committee 5:30 p.m. – 7:30 p.m. free to members. For details or to schedule
Tempe Chamber of Commerce 11:30 a.m. Sheraton Phoenix Airport Hotel call (480) 967-7891
909 E. Apache Blvd. Heidi’s Events and Catering 1600 S. 52nd Street
2095 W. 15th St. Please, note that our office will be closed:
R.S.V.P. by January 14th. January 1 in celebration of New Year’s Day
January 18 in observance of Martin Luther
King, Jr. Day.
January 2010 : Business Advocate 7
Tempe Chamber Hosts “Empowering Women Leaders” Series
The Tempe Chamber’s Women in Business Council is presenting an inspirational speaker series this month to kick off the year with fresh motivation for success.
On Friday mornings through Feb. 5 from 7:30 a.m. - 9:00 a.m. at the Fiesta Resort Conference Center, guests will enjoy an intimate sit-down with four amazing
women in the community as they share their secrets of leadership. Learn how to invest in yourself and empower others, take a holistic approach to leadership
and network with other professional business owners and leaders.
January 15 January 22
All Aboard! Who’s Driving Your Company Values? Sweet Success in a Sour Economy
Featuring: Linda Kalaf Featuring: Eileen Spitalny
Linda Kalaf, Director of Human Resources, Passenger Eileen Spitalny is the co-founder of Fairytale Brownies.
Relations and Community Engagement at Veolia As grade school friends, she and business partner David
Transportation, specializes in Equal Employment Kravetz decided to be entrepreneurs and spread their love of
Opportunity compliance and diversity initiatives. Over chocolate and brownies around the world. Founded in 1992,
the last 20 years, she has created corporate training and Fairytale Brownies began in a friend’s catering kitchen using
mentoring programs for women and diverse candidates. She David’s mom’s 50-year-old secret family brownie recipe. The
served as an adjunct faculty member at Ottawa University duo now oversees a direct-mail gourmet brownie business
and created the initial graduate level program, Managing a that bakes more than 2.5 million brownies annually.
Culturally Diverse Workforce.
January 29 February 5,
Be the Leader of Your Life: Are You A Rudolph?
Enjoying a Healthy Work-Life Balance Featuring: Cyndi Laurin, Ph.D.
Featuring: Dr. Marjorie Bessel
The Chief Creative Officer and Founder of Guide to
Dr. Marjorie Bessel is the Chief Medical Officer of Banner Greatness, LLC, author, international speaker, and consultant,
Desert Medical Center, providing high risk pregnancy Cyndi Laurin is passionate about provoking an awareness
and neonatal care, obstetrics and gynecology, pediatrics, of thinking in individuals and organizations. She is the
cardiology, oncology and emergency medicine. She author of Catch: A Fishmonger’s Guide to Greatness and
embraced physician leadership to improve care for more The Rudolph Factor: Finding the Bright Lights That Drive
patients than one-on-one treatment was able to produce. Innovation in Your Organization. She has presented to more
Her mission is to improve both the patient experience than 155 different groups throughout the U.S., Mexico,
and the physician experience through a commitment to Canada, Romania and New Zealand.
communication, innovation and hands-on leadership.
Continued from page 3
A required parking exception is allowed for the first 300 square feet of patio space, which would accommodate an area of at least four tables and chairs. This
change provided city-wide to all outdoor parking ratios allowing a limited amount of outdoor space without requiring additional parking. The downtown
zoning (CC district) and within the Transportation Overlay districts still requires no addition parking for outdoor dining and retail.
Time Limitations for Development Plan Review, Use Permit and Variance; (Section 6-306, 6-308, 6-309)
This is a code amendment clarification for approval time limitations. Consistent language for development plan review, use permits and variance approvals are
now provided for a more accurate timing for allowing a building permit submittal. The proposed language will provide a customer a standard approval for up
to 1 year for submittal of a building application, consistent with past conditions of approval on projects. Once submitted for building permits the approvals will
not expire unless the process submitted for building permits has expired (an additional 1-2 years)
Notice of Abatements, Appeals and Revocations; (Section 6-310, 6-802 and 6-902)
This is a code amendment clarification for noticing and hearing procedures for abatements, appeals and revocation of a permit/approval. The amendment
provides clarification and cross references to appropriate procedures for conducting and noticing the meetings or public hearings.
Extension Requests; (Section 6-901)
This is a code amendment change for extension requests. Previously the code required that an application for an extension must be submitted 45 calendar days
prior to the date of expiration. The intent of the submittal time frame was to provide adequate review time to process a request before the approval expired.
With the City’s advancing technology and permitting software, staff can immediately address a potential expiration once an application is filed, eliminating the
extended length of time needed to address an extension request.
To view the amendment changes or to access the Zoning and Development Code visit www.tempe.gov/zoning. Code books are also available for purchase at
Development Services , 31 E. 5th St., (480) 350-8331.
If you have any questions, contact Catherine Mayorga, Vice President of Public Affairs at (480) 736-4282 or firstname.lastname@example.org
The Tempe Chamber’s 2009 Local Positions statements will be a suggested blueprint that the Chamber membership, city officials and staff can use. The Local Position
Statements can be found on the Chamber’s website under the “Political Resources” menu. If you have any questions or suggestions or would like the Position Statements
emailed to you, please contact Catherine Mayorga, at email@example.com or (480) 736-4282.
January 2010 : Business Advocate 8
Thursday, January 14
Networking at Noon
11:30 a.m. – 1:00 p.m.
14 Wednesday, January 27
Tempe Chamber Trade Show and Mixer
5:30 p.m. – 7:30 p.m.
Sheraton Phoenix Airport Hotel
Tempe Marketplace 1600 S. 52nd Street
2000 Rio Salado Pkwy.
Free to attend, and affordable for exhibitors, the Tempe Chamber Trade Show and
Employing effective networking techniques is a powerful way to promote your Mixer is a fun and exciting opportunity to grow your business. Get more exposure
business, make strong connections and outperform your competition. Learn the art for your product and services by participating in this trade show while you enjoy
of relationship building, enjoy a great lunch in the Tempe Marketplace and have fun complimentary food and drinks, networking opportunities and the chance to make
promoting your services at this “speed dating for business” event. new leads, clients and friends. For more information or to reserve your booth, contact
Renee Lopata at (480) 736-4284. Booths are $150 for members or $225 for the public
$25 Members in Advance and are first-come, first-served.
$30 Members on Day of Event
$35 General Public
Fridays, January 15 – February 5
The Empowering Women Leaders Series
Thursday, January 28
Business Owners Forum
El Penasco Mexican Kitchen
7:30 a.m. - 9:00 a.m. 19 E. Broadway at Mill Ave.
Fiesta Resort Conference Center
2100 S. Priest Dr. Engage in peer-to-peer networking, information sharing and consultation with your
fellow business owners at this casual breakfast over discussions about current issues
The Women in Business Council presents an inspirational speaker series to kick off and business-related topics. This free event is an extremely effective owner-to-owner
the year with fresh motivation for success. Enjoy an intimate sit-down with amazing networking event that has proven exceptionally valuable to attendees. Attendance is
women as they share their secrets of leadership. Learn how to invest in yourself and strictly limited to business owners only. Sponsored by Telesphere.
empower others, take a holistic approach to leadership and network with other
professional business owners and leaders. A special price of $45 for the entire series is
Friday, January 29
available only to Tempe Chamber members.
State of the District: A Federal Update
$15 Members in Advance With Congressman Harry Mitchell
$25 Members on Day of Event 7:00 a.m. – 9:00 a.m.
$20 General Public in Advance Conference Center @ Rio Salado College
$30 General Public on Day of Event 2323 W. 14th St.
$45 Series Package – Members Only
Join our audience of community, educational, political, and civic leaders as we welcome
the honorable Congressman Harry Mitchell of Congressional District 5 as he shares his
Tuesday, January 19 Sponsored by:
experiences in Congress and his vision for the future of our district, state and country.
Business Before Hours
Costco Wholesale G UA
1445 W. Elliott carpet systems
$65 General Public
7:30 a.m. - 8:30 a.m.
Join the Tempe Chamber for a morning of fabulous food and networking. Bring
brochures and business cards and be ready to give a 30-second commercial about
yourself or your business. This is a wonderful way to start the day and meet with
other Chamber members and the business community. A light breakfast is provided.
Business Before Hours is sponsored by Guaranteed Clean Carpet Systems.
Free for Members
$10 General Public
Thursday, January 21
Hot Topics and Lunch
Roth IRA’s in 2010 – A Unique Opportunity
February 8, 2010
Breakfast for Chamber Champions
7:00 a.m. – 9:30 a.m.
11:30 a.m. – 1:00 p.m. Tempe Mission Palms Hotel
ASU Karsten Golf Course
1125 E. Rio Salado Pkwy. 60 E. 5th St.
Bill Goodman of Smith Barney Morgan Stanley will present an overview and discussion
on the options available with the Roth IRA for 2010. New government changes mean
that the income limit disappears and individuals that choose to convert have two
Late February, 2010
years to pay the taxes related to the conversion. Other changes and benefits will be Oasis in the Desert
addressed and the audience will be able to ask questions. 6:00 p.m. – 9:00 p.m.
$25 Members in Advance
$30 Members on Day of Event
5350 S. Lakeshore Drive
$35 General Public
January 2010 : Business Advocate 9
ACE Cash Express Extra Innings Tempe ReachLocal, Inc.
Financial Services Sports Training/Development Search Engine Marketing
Eric Norrington Shep Ellis Pattie Daggett
1231 Greenway Drive 144438 S Cholla Canyon Dr 4130 E. Van Buren #300
Irving, TX 75038 Phoenix, AZ 85044 Phoenix, AZ 85008
Ph. (972) 550-5032 Ph. (480) 704-1914 Ph. (602) 320-5771
www.acecashexpress.com www.extrainnings.us F. (602) 635-9101
Citron Sound Services HEAT Specialty Products, LLC
Entertainment Promotional Products Severe Commercial Realty
Jon Citron Donna & John Munoz Real Estate Commercial
9450 E. Nance St. 2669 W. Oakgrove Lane Tony Severe
Mesa, AZ 85207 Chandler, AZ 85224 1944 E. Sunburst Lane
Ph. (480) 966-2929 Ph. (480) 831-8298 Tempe, AZ 85284
www.citronsound.com F. (480) 284-4954 Ph. (602) 402-2737
www.heatspecialtyproducts.com (480) 553-8689
Colonial Life www.SevereCommercialRealty.com
Insurance HSS Logistics
Charlie Benson Logistics Smithbolden Group
8433 N. Black Canyon Highway Suite 176 Broxy Meyers Writers
Phoenix, AZ 85021 1715 S. Holbrook Ln. #103 Marlayne Smithbolden, J.D., M.P.A.
Ph. (602) 433-8144 Tempe, AZ 85281 P.O. Box 27603
F. (602) 433-8145 Ph. (480) 894-1401 Tempe, AZ 85285
www.coloniallifeaz.com F. (480) 894-1785 Ph. (602) 430-8613
East Valley Urgent Care
Health Care Mill Avenue Companies Steve Trang, PLLC
Jeff Sawyer James E. Neal Jr. Real Estate
6323 S. Rural Rd Suite 107 PO BOX 2696 Steve Trang
Tempe, AZ 85283 Tempe, AZ 85280 209 E. Baseline Rd. #106
Ph.(480) 775-2657 Ph. (480) 464-4400 Tempe, AZ 85283
F. (480) 775-0290 F. (480) 464-2070 Ph. (480) 266-9960
www.eastvalleyurgentcare.com www.millavenuecompanies.com F. (480) 946-3759
Ernst & Young, CPA’s Nick Bastian
Accountants-Certified Public Accountant Real Estate
Ron Butler 1906 E. Vaughn Street
2 N. Central Ave., Suite 2300 Tempe, AZ 85281
Phoenix, AZ 85004 Ph. (602) 527-6425
Ph. (602) 322-3064 www.raillife.com
F. (866) 359-9795
www.ey.com Orbit Cleaning LLC
Expert Tax & Accounting Services, LLC Robert Alvarado
Tax Services 2914 N. Norfolk
Marla De La Torre Mesa, AZ
1631 E. Guadalupe Rd., Ste 102 (480) 516-0281
Tempe, AZ 85283 (480) 926-3590
Ph. (480) 831-6565 www.orbitcleaning.net
F. (480) 831-1705
January 2010 : Business Advocate 10
All content and text on this page are provided directly by the individual members and businesses. The Tempe Chamber of
Commerce is not responsible for errors, inconsistencies or omissions.
Christian Companion Senior Care David P. Linssen, LLC
Senior Care Services Coaching/Business
Jay Gjurgevich, General Manager David Linssen, Owner
4809 E Thistle Landing P.O. Box 12705
Suite 100 Tempe, AZ 85284
Phoenix, AZ 85044 Ph. (480) 202-1118
My practice is focused on serving my clients as counselor, coach, and confidant. I provide
Since 2004, Christian Companion Senior Care has provided uniquely beneficial living practical, individually-tailored assistance to help you define and achieve your personal,
assistance to people, helping them stay in the comfort and security of their own homes. relational and professional goals.
In addition to helping with meals, transportation and light housekeeping, upon request, One of my specialties is helping clients resolve emotional issues and conflicts surrounding
our caregivers are specially equipped to provide seniors with spiritual encouragement such the topics of money, wealth and success.
as daily devotionals, sharing prayers, or accompanying them to church services. Christian
Companion is based in Oklahoma City and has franchises in several states.
HEAT Specialty Products, LLC Eon Computer Services
Promotional Products Computer Services
Donna & John Munoz, Owners Brent Strohl, IT Consultant
2669 W. Oakgrove Lane (480) 818-2844
Chandler, AZ 85224 www.eonaz.com
Ph. (480) 831-8298
F. (480) 284-4954 Eon Computer Services specializes in bringing your computers, printers and all other
www.heatspecialtyproducts.com capable equipment together to form networks that are stable and enhance your
productivity. Eon Computer Services will come to your home or place of business, day or
Whether you are promoting your business or fundraising, the possibilities are limitless. night. Seven days a week. You will receive the professional and personal attention you
At HEAT Specialty Products, we offer the ability to imprint in small quantities from our deserve. If it’s computer related, we can fix it.
in-house equipment, guaranteeing a quick turnaround; something larger companies can’t
offer. Whether you need screen printing or imprinted golf balls, we’re your source.
On Q Financial Silybum Herbal
Mortgages Health & Wellness Products
Kent Hansen, Senior Mortgage Consultant Carrie Gray
5090 N. 40th Street, Suite 170 (480) 707-9347
Phoenix, AZ 85018 www.herbanchica.etsy.com
480-444-7122 Efax Silybum Herbal by Mesa’s Herban Chica, Carrie Gray, features a line of skin care products
www.kenthansen.onqfinancial.com created with natural, organic, wildcrafted herbs and oils with a splash of love in each
bottle. Carrie, a certified herbalist from the Southwest Institute of Healing Arts, also leads
A lot of people can get you a loan. I promise to get the right loan just for you. I believe medicine making classes and desert plant walks throughout the Valley. Start your year
in doing business the old-fashioned way - by building a relationship based on the value off the natural way. Contact Herban Chica for event information, private consultation, or
I provide to you. and holding to core values of Integrity and Communication. . . one that custom herbal remedies today.
extends well beyond the closing table and that is based on unparalleled service and
personal attention. If you want to get home with less stress, I can show you the way. I look
forward to making a RAVING FAN out of YOU!
Marlayne Smithbolden, J.D., M.P.A. - Consultant
P.O. Box 27603
Tempe, AZ 85285
Office: (602) 430-8613
Fax: (480) 272-7068
The Smithbolden Group, which is a small consulting firm, is offering research, writing, and editing services to public entities and private businesses. The products include grant proposals, policies,
procedures, business reports, annual reports, contracts, legal briefs, and many other documents. The rates are competitive. The Smithbolden Group recognizes the power of the written word and
strives to communicate your vision to your target audiences.
January 2010 : Business Advocate 11