Waypoints (Plymouth) Ltd
Job title: Care Home Manager
Location Waypoints – Ernsettle Road, Plymouth, Devon
Reports to: Operations Director
Salary: A competitive salary by negotiation to reflect this key role plus
1. Dimensions of role
To facilitate and manage the care of 64 residents within the home, which will provide both
nursing and residential care to individuals with differing degrees of dementia. To work with
residents, staff and other team members to ensure that all areas of the home meet a high
2. Working relations
(a) Internal – to have a commitment to multidisciplinary team working and therefore the working
relationship will be with ALL members of the team.
(b) External – contact with Head Office, statutory authorities, community services, GPs, relatives
and general suppliers of services to the home.
3. Main purpose of role
To manage all aspects of the home and be responsible for its development, both in terms of
philosophy of care and business management. To ensure the maximum potential of the home is
achieved and thereby its financial viability.
To provide professional leadership to staff within the home and have ongoing responsibility for
care practice, development and education.
To create an effective communication network within the home to ensure that information is
received in a timely and accurate manner.
(a) To act in accordance with the NMC code of professional conduct and to ensure that the
highest standard of appropriate care is provided at all times; ensuring always that the personal
dignity of the resident is respected.
(b) To lead a multidisciplinary team to enable/ensure that individual programmes of care are
developed, executed and measured to the residents.
(c) To be responsible for the staffing of the home ensuring that it meets the requirements of the
local registration authority and the needs of the residents at any time.
(d) To lead the team assisting in the assessment of individuals care needs, and in the overall
planning and management of care within the home.
(e) The post holder will maintain a multidisciplinary approach to care, and ensure an
environment, which acknowledges and respects residents’ rights to choice, freedom and
(f) To develop contacts with local authorities and other interested parties to negotiate and
maximise levels of occupancy.
(a) To ensure that staffing levels are at all times maintained to at least the minimum levels
required to ensure safe occupancy, and that they are adjusted to meet the needs of the
residents as appropriate.
(b) To ensure the recruitment and selection of all grades of staff.
(c) To allocate roles and tasks within the home to maintain its effective operation.
(d) To act as a catalyst to other team members enabling them to bring ideas to fruition.
(e) To ensure that current nursing practice is up to date ad to maintain an interest in current
research and to recognise the training requirements of all staff.
(f) To maintain an appraisal system for all staff.
(g) To lead the service in the development of NVQ and ensure that the organisation meets its
obligation with regard to PREPP.
(a) To ensure that the residents forum meets on a regular basis.
(b) To be responsible for ensuring the assessment of individual residents needs.
(c) To ensure that care plans recognise the needs of individuals and that these are followed.
(d) To consistently review the service offered to current and future residents ensuring that it
meets their needs and is in line with current practice and thinking to achieve the highest
(a) To ensure that all regulations relating to fire safety are executed under the Fire Safety
Regulatory Reform Order
(b) To maintain records as required by the local registration authority under the Health and
Social Care Act 2008 as amended at any time, the Environmental Health Officers, Fire Officers
and the Health and Safety Executive.
(c) To ensure that satisfactory arrangements are in place for the disposal of clinical waste.
(d) To maintain an inventory of all equipment within the home.
(e) To provide reports as required by the Operations Director.
(f) To arrange for all complaints concerning the home to be investigated in accordance with laid
(a) To ensure that all staff are aware of their responsibilities under the Health & Safety at Work
Act 1974 and to carry out the responsibilities so assigned to the Manager.
(b) To be aware of the current COSHH regulations and ensure compliance.
(c) To develop and implement standard nursing and care policies to ensure that they protect the
resident and the organisation.
(a) To be part of the team setting and agreeing budgets and take responsibility for controlling
costs and the meeting of budgetary targets.
(b) To ensure compliance with financial procedures as recommended and defined by the Group
(a) To ensure that the legal requirements with regard to the building are met and that these are
(b) To maintain an effective cyclical maintenance programme to ensure that the equipment and
fabric of the building are kept to the highest standards
10 Qualifications and experience
RGN (1st level nurse) with at least three years post qualifying experience 2 of which should have
been at ward manager level and further experience of working with older / elderly mentally frail
people or a similar specialty. RMA or willing to work towards is essential
Management experience gained either in the NHS or private sector essential, as is a full
understanding of the Care Standards Act and National Minimum Standards for older people.
A commitment to a holistic approach to nursing care is essential.
10 Working Conditions
A flexible 40 hour week will be worked to meet the needs of the home. This is a developing post
and the content will be reviewed after three months and in consultation with the post-holder
amended as necessary.
RGN (1st level nurse)
At least three years experience at ward manager or equivalent level.
Management qualification desirable (RMA NVQ level 4 CMS/DMS or similar) working towards
Have excellent organisational and interpersonal skills, with the ability to think conceptually with
regard to a strategic plan for the future.
The ability to review and develop systems, policies and procedures.
The ability to think laterally and to appreciate risk taking in relation to a care setting .
The ability to lead the service.
The ability to understand and operate budgetary targets.
The ability to forge relationships with outside agencies, and develop joint working arrangements.