APPLICATION FOR EMPLOYMENT (M/C)
Post: Graduate Management Programme Applicant Ref:
Closing Date: 20th July 2012 Vacancy Ref: 039779
Please complete this application form in BLOCK letters using black ink or type. All sections of the form must
be completed. A continuation sheet can be used unless otherwise stated. CV’s are not accepted and will not be
considered unless otherwise stated. If requested, application forms can be provided on audiotape or disc, or in
Title: Mr Mrs Miss Ms Dr Other Please state: ______________
First Name: ________________ Known as (if different): ________________ Surname: ______________
Telephone Number Daytime:__________________ Evening: _________________ Mobile: _____________________
Email Address (we may send correspondence to this): _____________________________________________________
Are you currently, or have you previously been employed by a Translink company?
Current Employee Former Employee If yes, please state:
Name of Company: Position held: Staff No: From: To:
Where did you see this position advertised (please tick):
Translink website NIJobs.com Internal notice board Other
How much notice are you required to give your current employer?
None 1 week 2 weeks 4 weeks Other Please state: _________________
Reason for leaving current/last employer: ______________________________________
Annual earning and benefits - current/last employer:
Earnings: ________________________ Benefits: ___________________________________________________
Ref: HRAPPO Issue: 6 Date: 22.11.10 Page 1 of 18
Please give details of any qualifications you have obtained below. Successful applicants will be subject to sight of
Year Qualification Subject Standard Achieved
Bearing in mind the post you are applying for, please give details of all posts you have held since leaving full-time
education, starting with the most recent. Use additional paper if necessary.
From/To Name & Address of Position held Main Duties Reason for
(MM/YY) Employer leaving
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ADDITIONAL QUALIFICATIONS AND APPRENTICESHIPS
Please provide details of any additional qualifications or apprenticeships and training you have taken (with dates) and the
level /stage achieved:
ESSENTIAL CRITERIA INFORMATION
As part of the application process you are required to provide specific examples of how you meet the essential
criteria, which includes a section based on the competencies expected from Graduate Managers. The information
you provide will be used for shortlisting so please answer the questions as fully as possible. Try to be specific
and answer all parts of the question. Failure to provide sufficient information/detail may mean that your
application will not be shortlisted.
1. Do you possess at least a 2.2 degree (any discipline)? (Please note that applicants will be required to provide
proof of qualifications if shortlisted
If yes, please detail when you attained the qualification and which discipline it was in.
2. Do you possess a minimum of 1 years’ experience in industry, commerce or the retail sector?
If yes, please provide details on the length and type of experience you possess.
3. Do you possess a full current Driving Licence and are you willing to be based at any of our service locations
Ref: HRAPPO Issue: 6 Date: 22.11.10 Page 3 of 18
The following questions are designed to encourage you to provide evidence of specific abilities and potential.
Your examples can be taken from your education, work or spare time/other voluntary activities. Your responses
should be capable of being interpreted in the context of Translink’s bus and rail services managerial practice to
demonstrate how Translink’s managers use their skills. Your responses to each question should be no more
than 150 words and any additional words may not be considered.
1. Influencing Communication and Teamwork
Describe how you achieved a goal through influencing the actions or opinions of others (perhaps in a team context). What
were the circumstances? What did you do to make a difference? How did you know the result was satisfactory?
2. Planning, Implementing and Achieving Results
Describe a challenging project activity or event which you have planned and taken through to a conclusion. Include your
objectives, what you did, any changes you made to your plan and state how you measured your success.
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3. Analysis, Problem-Solving and Creative Thinking
Describe a difficult problem that you have solved. State how you decided what the critical issues were. Say what you did
and what your solution was. What other approaches could you have taken?
4. Interpersonal Skills and Customer Orientation
Translink’s business is all about the delivery of a quality customer service, understanding customer needs and wants, and
resolving these issues in the most appropriate manner. Describe a situation where you have dealt with customers – what
was the issue? How did you handle this? Was the result a “win-win” situation (i.e. beneficial to both yourself and the
Ref: HRAPPO Issue: 6 Date: 22.11.10 Page 5 of 18
5. Career Choice
Explain why you have applied for this position. Offer evidence of your suitability (e.g. course undertaken, work
shadowing, skills, strengths and experience). Emphasise why you consider yourself to be a strong candidate.
Please nominate TWO previous employers (including current/most recent employer) who have agreed to act as
referees, neither of whom should be a relative. We reserve the right to contact any of your previous employers for a work-
related reference if deemed appropriate. It is not our policy to contact referees prior to interview.
Existing employees are not required to supply references.
1 Referee 2 Referee
Job Title: Job Title:
Please specify if you have a disability which requires any adjustments to be made in order to participate in the aptitude
test/interview process, and/or to perform the duties of the post applied for, providing details of any adjustment/s required.
The Disability Discrimination Act 1995 defines a person as having a disability if he or she has, or has had a physical or
mental impairment which has a substantial and long-term adverse effect on his or her ability to carry out normal day-to-
Ref: HRAPPO Issue: 6 Date: 22.11.10 Page 6 of 18
Translink will short list any disabled applicants who meet the essential criteria for the post. If you have a disability under
this definition do you wish to be considered under this policy?
RESTRICTIONS ON EMPLOYMENT
Are there any restrictions to you working in the UK?
If yes, please provide details and include expiry date of any Visa’s or work permits
I hereby declare that:
the statements contained in this application are, to the best of my knowledge true and correct; I agree that any
misrepresentation by me will lead to the withdrawal of any offer of employment or my employment being terminated
without any obligation or liability to the Company other than for any services rendered;
if successful in obtaining employment, I will not be allowed to engage in any other driving duties except with the
written permission of my Manager and will ensure they do not contravene either Driving Hours Regulations or Working
Time Directive Rules. I understand that taxi work or driving for other employers in competition with Translink is not
permitted in any circumstances.
I may be required to undergo a medical examination by the Company’s Medical Officer, before taking up the post and
at such other times as the Company may require;
Signature: ________________________________________ Date: _ _/ _ _/ _ _
By signing and returning this application form you consent to the relevant operating Company of Translink using and
keeping information about you provided by you or by third parties, relating to your application or future employment. Such
information may include details relating to your health or any criminal record.
Please return by the specified closing date to:
HR Resourcing, Human Resources Department,
Central Station, East Bridge Street,
Belfast, BT1 3PB
Late applications, incomplete applications, and applications sent by email will not be
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EQUAL OPPORTUNITY MONITORING FORM
Post: Graduate Management Programme Applicant Ref:
Vacancy Ref: 039779
Translink is committed to equal opportunities for all, irrespective of race, colour, ethnic or
national origins, religion, politics, gender, marital status, sexuality, disability or age. So that we
can monitor the implementation of our policy and where relevant conform to appropriate
legislation, we are seeking your help. It would be of great assistance if you would complete
this monitoring form. This information will be treated confidentially and will be used only for
the purpose of monitoring our applicants and workforce.
1. PERSONAL DETAILS
DATE OF BIRTH: ------/------/------ GENDER: Male Female
2. MARITAL STATUS Are you?: Single, that is, never married
Married or in a civil partnership and living
Married or in a civil partnership and
separated from spouse/partner
Living with someone as a couple
3. RESPONSIBILITY FOR DEPENDANTS A child or children (under 18 years)
Do you have personal responsibility for A person with a disability
the care of?: A dependent elderly person
None of the above
The Disability Discrimination Act 1995 defines a person as having a disability if he or she has,
or has had a physical or mental impairment which has a substantial and long-term adverse
effect on his or her ability to carry out normal day-to-day activities.
(i) Do you have a Disability? YES NO
(ii) If yes, please indicate the type of impairment which applies to you by ticking the
appropriate box(es). You may indicate more than one impairment. If none of the categories
apply, please mark other and specify the type of impairment.
Physical impairment, such as difficulty using your arms or mobility issues which
means using a wheelchair or crutches
Sensory impairment, such as being blind/having a serious visual impairment or
being deaf/having a serious hearing impairment
Mental health condition, such as depression or schizophrenia
Learning disability/difficulty, (such as Down’s syndrome or dyslexia) or cognitive
impairment (such as autistic spectrum disorder)
Long standing illness or health condition such as cancer, HIV, diabetes, chronic
heart disease, epilepsy
Other (please specify):
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(iii) If you have a disability, are there any practical steps which Translink might consider taking
which would assist you in carrying out the duties of this post? (Continue on a separate sheet
(a) Selection Process:
5. RACIAL GROUP
Race discrimination law outlaws discrimination (including harassment) in recruitment and
employment on grounds of colour, race, nationality and ethnic or national origins.
Please indicate the ethnic group you consider you belong to:
White Black African Mixed Ethnic Group Chinese
Bangladeshi Indian Pakistani Irish Traveller
Black Caribbean Other - please detail: ________________________
6. COUNTRY OF BIRTH
UK or Ireland
Other Country Name of Country:
7. RELIGIOUS AFFILIATION/COMMUNITY BACKGROUND
Please indicate your perceived religious affiliation/community background by ticking one of
the boxes below:
Protestant Roman Catholic Neither
8. RELIGIOUS DENOMINATION/CURRENT STATED RELIGION
Please indicate which religious denomination you belong to by ticking one of the boxes below:
Protestant Roman Catholic Other Christian
Buddhist Hindu Jewish
Muslim Sikh Another Religion
9. SEXUAL ORIENTATION
My sexual orientation is towards someone:
A different sex Of the same sex Both Prefer not to say
By completing and returning this monitoring form you consent to the relevant operating Company of
Translink using and keeping information about you provided by you or by third parties, relating to your
application or future employment. Such information may include details relating to your community
background, ethnic origin or any disability.
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DISCLOSURE OF CRIMINAL CONVICTIONS
Post: Graduate Management Programme Applicant Ref:
Vacancy Ref: 039779
Translink is committed to appointing the best person for the job and to
ensuring an equal opportunity, non-discriminatory working environment.
Information about criminal convictions is requested to assist the selection
process and will be taken into account only when the conviction is considered
relevant to the post.
Below you are asked to disclose any criminal convictions except those which
are considered ‘spent’ under the Rehabilitation of Offenders (NI) Order 1978.
Having unspent convictions will not necessarily debar your application from
being considered. To decide if your conviction is ‘spent’, please refer to the
If you do not complete this form we will not accept your application.
Please tick box as appropriate:-
I confirm that I have no convictions to declare
I confirm that I have convictions as detailed below.
Date of Conviction Offence Sentence
Please provide any other information you feel may be of relevance such as:
The circumstances of the offence
A comment on the sentence received
Any relevant developments in your situation since then
Whether or not you feel the conviction has relevance to this post
Please continue overleaf if necessary
I declare that the answers above are complete and correct to the best of my
Signed ___ _______ Date:
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Information on the Rehabilitation of Offenders (NI) Order 1978
The following sentences become ‘spent’ after fixed periods from the date of
If a conviction is ‘spent’ you do not have to mention it, even when asked,
unless applying for a post which is “excepted” under this legislation.
Sentence Aged 18 or over Under 18 years at
at conviction conviction
Absolute Discharge 6 months
Probation Order, Bind Over, Date Order ceases OR 1 year – whichever
Conditional Discharge, longer
Attendance Centre Order 1 year after Order expires
Juvenile Justice Centre Order
Hospital Order 5 years or 2 years after Order expires –
Fine, Community Service Order, 5 years 2 ½ years
Combination Orders, Youth
Conference Order, Reparation
Order, Community Responsibility
Prison – (immediate or 7 years 3 ½ years
suspended) OR Young Offenders
Centre – sentence of 6 months or
Prison – (immediate or 10 years 5 years
suspended) OR Young Offenders
Centre over 6 months up to and
including 30 months
NB: CUSTODIAL SENTENCE OF MORE THAN TWO AND A HALF YEARS (30
MONTHS) CAN NEVER BECOME SPENT
Consecutive prison sentences count as a single term when calculating the
If more than one sentence was imposed for an offence, the longer rehabilitation
If a person receives a new conviction during rehabilitation period:
(i) for a summary offence (i.e. can only be tried at Magistrates Court) both
rehabilitation periods expire separately;
(ii) for a more serious offence (i.e. which could be tried at the Crown Court)
neither conviction will become spent until longest period expires.
Cautions, reprimands and final warnings are not considered to be convictions and
become “spent” immediately unless relevant to “Excepted “posts.
A spent conviction will remain on your criminal record.
The Rehabilitation of Offenders (Exceptions) Order (NI) 1979 (amended by 1987,
2001 and 2003 Orders)
A range of occupations are exempted from the legislation for these posts,
applicants MUST disclose information on both “spent” AND “unspent”
convictions. The list of posts is extensive and can be summarised as follows:
WORK THAT INVOLVES CONTACT WITH CHILDREN OR YOUNG
PEOPLE OR VULNERABLE ADULT GROUPS – e.g. provision of health care or
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social services, work with children such as youth work, education, or with adults with
learning disabilities, mental illness, the elderly.
PROFESSIONS THAT ARE REGULATED BY LAW - e.g. medical
practitioner, nurse, chemist, optician, accountant, manager of an insurance company.
POSTS INVOLVING NATIONAL SECURITY e.g. security personnel or senior
civil service posts.
POSTS CONCERNED WITH ADMINISTRATION OF JUSTICE e.g. police
officers, solicitors, probation officers, traffic wardens, judges, prison officers.
For confidential advice or information please contact NIACRO’s Employment Advice
Line on Tel: 02890 320157.
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GRADUATE MANAGEMENT PROGRAMME
TRANSLINK’s BUS SERVICES AND RAIL SERVICES
The bus division comprises two operating companies. The first, Ulsterbus, is
responsible for the majority all bus services in Northern Ireland, except for Belfast city
Ulsterbus currently has 23 main passenger facilities across Northern Ireland
employing 1307 drivers and operating approximately 1084 buses. The business
segments include local, express and cross border services. Ulsterbus is also
responsible for the safe transportation of many Northern Ireland school children.
Metro is the brand name for the Belfast City services. The company employs 499
drivers and utilises 284 buses and is responsible for the provision of the bus services
in the greater Belfast Area.
NI Railways operate commuter rail services between Newry, Londonderry, Portrush,
Larne Harbour, and Bangor to Belfast.
Following the introduction of 23 new Class 3000 trains in 2004/05 and a further 20
Class 4000 trains in 2011/12, NI Railways have put the customer at the forefront of
everything they seek to do. NI Railways have become one of the fastest growing
railways in Europe, having increased their passenger numbers and business by 60%
in the last 10 years. Passenger numbers continue to grow and the Company has just
recorded the highest passenger journeys since records began carrying, 10.738
million passengers in 2011/12. Similarly when compared with other similar rail
companies in Ireland and GB customer satisfaction and punctuality levels are second
to none. Work is currently on-going to upgrade the Coleraine to Londonderry section
of the network, with significant investment highlighting the significant benefits
customers can expect from a modern, reliable, value for money public transport
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The Training Programme
We have invested heavily in developing an innovative two year training programme in
bus and rail services management. In making this investment our aim is to provide
management trainees with the opportunity to be our future senior managers. The
areas covered on the programme will include:
Health & Safety
The programme is about achieving a balance between theoretical knowledge and
practical experience. On a daily basis you will find yourself right at the heart of the
action, either in direct contact with employees or the public or preparing valuable
data by which we can take the business forward. You must be prepared to cover
much ground - drive and wash a bus as well as obtain a general business grounding
in finance, marketing, safety and human resources management. Throughout, you
will report regularly on your developing experience and be encouraged to give fresh
ideas within a mentoring system whereby you will be under the guidance of a senior
Translink offers an enviable level of job security and a second-to-none pay and
benefits package. You will receive 25 days annual leave plus 9 days public holidays,
have the option to join a top class final salary pension scheme and receive free travel
for you and your family (subject to eligibility).
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The overall training programme will last approximately two years. Around the one
year mark you will be testing your skills in a challenging operational environment. At
the end of two years we expect you to be ready for a permanent fully fledged
How to Apply
Translink is an equal opportunity employer. We select people for employment
entirely on merit, irrespective of race, gender, age, marital status, colour, creed,
disability, sexual preference, religion, etc. An application form and further details can
be downloaded from our website www.translink.co.uk/jobs or obtained by writing,
enclosing an SAE (A4/A5), to HR Resourcing, Human Resources Department,
Central Station, East Bridge Street, Belfast, BT1 3PB. Completed application forms
should be returned by 2.00pm on Friday 20th July 2012 .
The application form plays a crucial part in the selection process, both in deciding
whether you will be shortlisted or not, and at the interview itself. It is vital that you
complete this form as fully and as accurately as possible. The following advice is
designed to help you, particularly if you do not have experience of filling in application
Make sure that you give all the information needed, including any awards either
expected or obtained and dates taken. Include any training that you have received
which you consider relevant to the position for which you have applied. If you have
membership of any professional bodies you should mention this here.
Write here the names and addresses of your present and past employers and the
dates you were employed by them. This section should include any part-time,
temporary or voluntary work whilst in full time education.
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Competencies Section (on your application form)
This is your opportunity to demonstrate your experiences through evidence of your
ability to work within set criteria. Please note that this element of the application form
is particularly relevant to whether you will be shortlisted or not. Please note that
responses to the competency section of the application form is limited to 150 words
per question but if you need more paper, please continue on a separate sheet of
paper and attach it to the application form.
Applicants who are shortlisted from application will be invited to take part in an initial
assessment consisting of verbal and numerical aptitude tests, and a test of
Those who successfully complete this stage will progress to an assessment centre
where a range of assessments will be taken to include an in-tray, group exercise and
a short role-play interview. The final stage will be an interview with Senior Translink
Managers, where a presentation will form part of the final selection process. Please
note that it will not be possible to provide alternative dates for assessment centres.
It is anticipated that the following timescales will apply:
Stage 1 - Initial assessments Week commencing 6th August
Stage 2 - Assessment Centre Week commencing 20th August
Stage 3 - Final Interviews Week commencing 10th September
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TESTIMONIALS – GRADUATE MANAGEMENT
Kay Sharkey - Business Development Manager
I applied for the Graduate Management Programme as I had a background in
Transport (lorries, storage and shipping) but had never tried the railway or bus
industry. As a female, transport was not an “easy” career path to take! My previous
career after having my children was in early year’s education (along with my chosen
degree); however I missed the buzz of a transport environment and this fuelled my
desire to apply for the Programme. Translink are known in Northern Ireland to be a
company with a high level of staff retention – no one leaves!! I thought it would be a
good place to work, with plenty of opportunity to progress.
As a result of the programme I gained many new skills – report writing, negotiating
with trade unions, ensuring the welfare of the staff, managing safety critical
environments, staff and project management. However, the bottom line for me has
been job satisfaction – I am very lucky to have a very varied role which challenges
me – you never know what’s round the corner!
I was successful in gaining a temporary role within Northern Ireland Railways after a
year in the Graduate Management Programme. The role of Traffic Manager provided
me with the opportunity to implement a change programme within the department.
Whilst challenging at times, the role allowed me the experience of managing the staff
within Traffic, a department which is vital to the successful functioning of the railway.
Following the completion of my one year within Northern Ireland Railways, I applied
and was successful for the position of Travel Centre Business Development Manager
which is my first permanent position. I have been doing my new job for 12 months
now and enjoy it immensely. I work with a great team who genuinely care about the
company. The role has allowed me the opportunity to work on large operational
projects within the company, something which provides me with a challenge and
keeps me busy.
As a female that worked in transport for many years, I can say much has changed
since my days in haulage, storage and shipping. I feel Translink is a place where
females can succeed, if you want to. After all, we have a female Chief Executive!!
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Jane Kerr - Service Delivery Manager (Temporary)
When the Graduate Management Programme was advertised, I remember it
appearing to be a really "hands on" opportunity to learn about the various operational
functions within Translink. It was the diversity of the role, moving between practical
work & finding out about the office functions that appealed to me. The Programme
gives you a really holistic view of the business; also the fact that in the first year you
are placed in a different department every fortnight means it's something different
every day and impossible to get bored!
Following completion of the Programme I was appointed to the temporary position of
Service Delivery Manager in Coleraine Bus & Rail Station where I have been for the
past 6 months. This position allows me the opportunity to practice the skills I
developed during the Programme and I am gaining valuable knowledge and
experience which will help me further my career within the Company.
Sean McGreevy – Travel Centre Manager
Coming from the motor trade, the move to the public transport industry was a
complete change of direction. Although Translink are known as a great company to
work for, and the fact that I had always had an interest in the sheer logistics of
moving people, there was still a sense of stepping into the unknown.
I needn’t have worried. The scope of functions carried out by the business as a whole
was made plain within my first few days, and I was granted an enviable level of
access to the varied facets of the operation – from engineering to finance, human
resources to service delivery. The Graduate Management Programme is designed to
provide a high level of understanding at a rapid rate.
Responsibility is given early, too. I was pleasantly surprised at how active the
learning was. Within the first year alone, I had direct, hands-on experience of depot
management, fleet management, resolving customer and staff issues, dealing with
public and local representatives, technical projects and business investigation.
I have been in my current role for over three years, and am pleased to say that I have
an ever-evolving, dynamic role in the organisation, which is challenging and
rewarding. The Graduate Management programme has provided, and continues to
inform, a solid basis for my work in terms of knowledge, skills and working
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