RESEARCH TEAM

The Research Office is situated on the ground floor of the new Cranfield Management Research
Institute (CMRI), which is open during normal office hours.

Very urgent messages can be left with Barbara Birtles on +44 (0) 1234 754554 or Exts 3522,
or 4373. Our office fax number is: +44 (0) 1234 758844. Email addresses:
barbara.birtles@cranfield.ac.uk wendy.habgood@cranfield.ac.uk
audrey.dunmall@cranfield.ac.uk sally.carter@cranfield.ac.uk


Andy Neely BEng MA (Cantab) PhD
Director of Research, Cranfield School of Management
Deputy Director – AIM (The Advanced Institute for Management
Research, Chairman, Centre for Business Performance,

Andy previously has held appointments at Cambridge University, where he
was a Fellow of Churchill College, Nottingham University, where he
completed his PhD and British Aerospace. Andy has been researching, teaching and consulting
in the field of business performance measurement and management since the late 1980s and
chairs the PMA, an international network for those interested in the performance measurement
and management.
He has authored over 100 books and articles, including “Measuring Business Performance”,
published by the Economist and “The Performance Prism”, published by the Financial Times. He
sits on the UK Government’s Performance Information Panel and is widely recognised as one of
the world’s leading authorities on performance measurement. He brings a wealth of practical
experience to his teaching and research, derived from his experiences as a consultant to
numerous global organisations, including Accenture, Audit Commission, BP, British Quality
Foundation, DHL, European Foundation for Quality Management, Hagemeyer, Hogg Robinson,
KPMG, Morgan Stanley, Posten, Rolls Royce Aerospace, Schering, United Nations and Wolseley
Centres. He specialises particularly in the design and implementation of performance
measurement systems - including balanced scorecards - designed to bring about real and
lasting change in organisations.

David Denyer BSc (Hons) PhD
Course Director, MSc by Research in Leading Learning & Change
Centre for Executive Learning and Leadership (CELL)

David’s current research interests include social and organisational networks,
networked learning, e-learning, evidence-based management, management
knowledge and strategic change. David has worked on a large number of
projects with a range of organisations in the public, private and voluntary
sectors. He was co-investigator on the EPSRC project ‘Developing a methodology
for evidence-informed management knowledge using systematic review’ (IMRC

19) and was Principle Investigator on the EPSRC project ‘Achieving innovation and executive
learning by means of rapid review’ (IMRC 53). David is an associate of the research methods
group of the Evidence Network. This group is accessed by invite only and has only two
representatives from the management community in the UK. David is a Scholar of the
Advanced Institute for Management (AIM).

Kim Turnbull James BSc PhD CPsychol CSci MCIPD AFBPsS FHEA
Professor of Executive Learning, Director of Faculty Development
Centre for Executive Learning and Leadership (CELL)
Kim is Professor of Executive Learning at Cranfield School of Management
and is Director of the Cranfield Centre for Executive Learning and Leadership.
Kim works in depth with clients enabling them to develop their organizational
and personal goals. She has worked with a wide range of organisations,
including major corporates in the automotive, aerospace, pharmaceutical, insurance and
banking industries as well as public service organisations, such as police, local authorities and
the health service. Executive coaching, consulting to teams and leadership development are all
part of Kim’s portfolio. At Cranfield Kim has directed many public and in house management
development programmes.
Kim is frequently a speaker at international academic and management conferences. Her
particular areas of interest include strategic and distributed leadership, leadership development
in a global context, collaborative learning for leadership, organization politics and the impact of
group and organization dynamics on organization leadership. She has worked with women’s
leadership development for over 20 years. Kim has published widely on these topics and is on
the editorial boards of Management Learning, Leadership and the Journal of Management
Development, international journals in this field.
The Centre for Executive Learning and Leadership researches the key processes that underpin
leading learning and change in organizations. The Centre undertakes research in topics of
importance to practitioners and the Masters in Leading Learning and Change focuses on
researching business issues.
Kim is a Chartered Psychologist, a Chartered Scientist, and a Chartered Member of the
Institute of Personnel and Development. She is the Director for Faculty Development at
Cranfield. She is a Sunningdale Fellow: the Sunningdale Institute has been established as a
virtual network of leading academics who are called upon to advise government.

Donna Ladkin, BA, MBA, MA, PhD
Senior Lecturer, Centre for Executive Learning and Leadership (CELL)

             Originally from the USA, Donna did her first degree at Yale University where she
             majored in Music and Philosophy. On moving to the UK in 1983, she undertook
             her MBA and PhD in Organisational Behaviour at Cranfield School of Management,
             where she also lectured until 1997. She furthered her studies in philosophy by
             undertaking a Masters in Environmental Philosophy at Lancaster University in

After seven years running her own consulting company, ‘Learning Matters’ which focused on
coaching senior executives and their teams, she joined the faculty of the University of Exeter’s

Centre for Leadership Studies in 2005, where she acted as Programme Director for the MA in
Leadership Studies as well as Director of Research until returning to Cranfield in 2007.

She brings her background in philosophy and organisational behaviour to her teaching in the
areas of leadership, organisational theory and social science research methods. Her research
approach encompasses traditional methods as well as Action Research, and she has supervised
a number of PhD students through their degrees at the University of Bath’s Centre for Action
Research, where she is a Visiting Fellow. Her current research interests focus on the ethical
practice of leadership, leadership as an aesthetic phenomenon, and exploring the role
leadership plays in enabling organisations to mobilise towards ecologically sustainable ends. In
all of her work she seeks to highlight new and creative practices, and to explore models of
leadership which challenge more traditional views.

James Collins BSc MSc PhD
Research Fellow
Centre for Executive Learning and Leadership (CELL)
James spent over 20 years in the shipping industry before taking up academic study and
research. After a period at sea he has worked as a shipbroker, coal trader, and headed the
underwriting department at a marine insurance company.

After gaining a Masters in Social and Applied Psychology (University of Kent) he undertook his
PhD at Cranfield. His doctoral thesis, funded by a CASE award from the ESRC and the Scottish
Leadership Foundation, examined the leadership of public sector organisations in post-
devolution Scotland.

James is a graduate member of the British Psychological Society. His research interests
include; leadership in the public sector, the politics of leadership, global leadership, leadership
and learning across organisation boundaries, the evaluation of management learning, and
research methodology. In addition to his research role he teaches qualitative research methods
on the Cranfield PhD and DBA programmes.

Andrew Kirchner
Research Information Executive

Andrew works with CCED (Cranfield Centre for Executive Development) to facilitate
the dissemination and promotion of faculty research to the School's executive development
clients. He also deals with staff research issues relating to research output, funding, research
proposals, the Research Assessment Exercise and journal rankings. Andrew also organises the
Conference Announcement Service, available on the website and as a Quick Link from the DBA
Portal. He is responsible for the School's database of staff publications which now has over 4
000 records. He organizes the lunchtime research seminar series and provides a research
funding service to the School, supporting applications to research councils, charities, UK
government departments and the European Union.

Previously, he was based at the Manchester Metropolitan Business School, where he was
project manager for EU and UK Government funded projects in Belarus, Bulgaria, Poland,
Romania and Russia. He holds a BSc in Fuel and Energy Engineering from the University of
Leeds and is a qualified information professional having gained a Postgraduate Diploma in
Information Science from City University.

Barbara Birtles
MSc by Research in Leading Learning & Change Programme Manager

Barbara is responsible for the management of the MSc by Research in Leading Learning &
Change, from initial enquiry stage through to final examination and gradation, including
monitoring research student progress, advising on University regulations and School
procedures and managing the interface between Research Office and its customers. She
manages the scheduling taught weeks of the programme in liaison with the Course Director.
She also has a similar role as manager of the Executive Doctorate (DBA) Programme.

Barbara joined Cranfield in December 1992 after a career break to raise her two sons.
Previously she had worked as a secretary at Vauxhall Motors Limited for 15 years.

Audrey Dunmall
Research Programmes Administrator

Audrey provides all-round administrative and secretarial support for all Research Programmes.

She joined Cranfield in October 2001, after sixteen years of living overseas in Africa, Indonesia
and the Netherlands, where she worked both as a free-lance translator and EFL teacher. She
has a passion for languages, holds a BA in German with Russian, speaks good Dutch and
French and can even get by in Indonesian. When not at work, you can usually find her in the
garden brushing up on her horticultural vocabulary.

Sally Carter
Research Programmes Administrator

Sally joined Cranfield in October 2006 as a part-time administrator to the Research Degree
Programmes. She works directly for the Programme Managers, giving administrative
assistance with all aspects of the MSc by Research in Leading Learning & Change, MRes/PhD,
and MSc LLC programmes.
 Sally has worked in secretarial and administrative roles throughout her career and has been
the administrative support for her husband's management consultancy business for many
years. She holds a first-class honours degree in history and sociology.


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