A+ Guide to Managing and Maintaining Your PC, 5e

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					A+ Guide to Managing
and Maintaining Your PC
Fifth Edition



Chapter 20

Notebooks, Tablet PCs, and
PDAs
You Will Learn…
   How to support, upgrade, and add peripheral
    devices to notebooks

   About technologies relating to personal digital
    assistants (PDAs)




A+ Guide to Managing and Maintaining Your PC, Fifth Edition   2
Notebook Computers




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Notebook Computers (continued)
   Same technology as PCs, with modifications
    for space, portability, and power conservation
        Thin LCD panels (active matrix and passive
         matrix)

        Compact hard drives

        Small memory modules

        CPUs that require less power

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Notebooks versus PCs
  Notebooks                                        PCs
   Usually purchased as a                          Highly modular
    whole unit; unlikely to                         Components can be
    upgrade hardware and                             interchanged, upgraded,
    OS                                               and enhanced
   Design is typically                             Cost less than notebooks
    proprietary
   Some universal support

    issues, but procedures
    vary between brands

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Windows Notebook Features
   Multilink Channel Aggregation
   ACPI (Advanced Configuration and Power
    Interface)
   Power management
   Support for PC Cards
   Windows 9x Briefcase
   Windows 2000/XP Offline Files and Folders
   Folder redirection under Windows 2000/XP
   Hardware profiles under Windows 2000/XP
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Power Management
   Power sources
        Battery
        DC adapter
        AC adapter
   Types of batteries
        Lithium ion
        NiMH
        Fuel cell

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Power Management (continued)




A+ Guide to Managing and Maintaining Your PC, Fifth Edition   8
Power Management




A+ Guide to Managing and Maintaining Your PC, Fifth Edition   9
Power Management (continued)




A+ Guide to Managing and Maintaining Your PC, Fifth Edition   10
Power Management (continued)




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Power Management (continued)




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Connecting Peripheral Devices
to Notebooks
   Ports on the notebook                             Secure Digital (SD)
                                                       card slot
   PC Card slot with lock
    switch and eject button                           CompactFlash Card slot

   Headphone jack                                    Wireless antenna on/off
                                                       switch
   Microphone jack
                                                      Serial port
   Infrared port
A+ Guide to Managing and Maintaining Your PC, Fifth Edition                  13
Ports on a Notebook




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Connecting Peripheral Devices
to Notebooks (continued)




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Connecting Peripheral Devices
to Notebooks (continued)




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           Dell Notebook Computer
                   on FIRE


                                                              This is a bad thing!




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Connecting Peripheral Devices
to Notebooks (continued)




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PC Card Slots




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PC Card Slots (continued)
   Used by many devices

   Connect to the 16-bit PCMCIA I/O bus on
    notebook motherboard

   Might contain a data cable to an external drive,
    or might be self-contained

   Can interface with a network
A+ Guide to Managing and Maintaining Your PC, Fifth Edition   20
PC Card Slot Standards
   CardBus (latest spec)
        Improves I/O speed
        Increases bus width to 32 bits
        Supports lower-voltage PC Cards while
         maintaining backward compatibility

   Three other types (Type I, Type II, Type III),
    which vary in thickness

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PC Cards




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PC Cards (continued)




A+ Guide to Managing and Maintaining Your PC, Fifth Edition   23
Using a PC Card to Interface
with a Network




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Using PC Card Slots and Other
Slots
   OS must provide two services
        Socket service
           • Establishes communication between card and notebook
             when the card is first inserted
           • Disconnects communication when card is removed
        Card service
           • Provides device driver to interface with the card once
             socket is created

   Can be hot-swapped
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Hot-Swapping




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Types of Memory Used by
Notebooks




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Upgrading Memory




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Upgrading Memory (continued)




A+ Guide to Managing and Maintaining Your PC, Fifth Edition   29
Upgrading Memory (continued)




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Other FRUs for Notebooks
   Hard drive                                        Optical drive

   LCD panel                                         Floppy drive

   Motherboard                                       Sound card

   CPU                                               Pointing device

   Keyboard                                          AC adapter

   PC Card socket                                    Battery pack
    assembly                                          DC controller
A+ Guide to Managing and Maintaining Your PC, Fifth Edition              31
Hard Drive Comparison




A+ Guide to Managing and Maintaining Your PC, Fifth Edition   32
Replacing a Hard Drive




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Installing a Mini-PCI Card




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Resources for Troubleshooting
Notebooks
   Apply same troubleshooting guidelines as for
    desktop PCs
   Be especially conscious of warranty issues
   Loaded OS and hardware configuration are
    specific; see documentation for details
   Support CDs bundled with notebook include
    device drivers for all embedded devices
   Download additional or updated drivers from
    manufacturer’s Web site
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Tablet PCs
   Type of notebook computer that is smaller,
    more graphical, more user friendly, and more
    portable

   Has a touch screen

   Cost about the same as notebooks



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                                                              Locked up
                                                                again!
A Tablet PC                                                    Darn…




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Three Tablet Form Factors
   Convertible tablet PC

   Slate model tablet PC

   Tablet PC with a docking station




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Convertible Tablet PC




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Features of a Tablet PC
   Functioning Windows XP computer with the
    power of a full-sized notebook
   Input can be by handwriting, voice, hardware
    keyboard, or on-screen keyboard
   Built-in support for wireless, wired, and dial-up
    networking
   AC power adapter and rechargeable battery
   Windows XP Tablet PC Edition
   PC Card, USB ports, and VGA port for peripheral
    devices

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Writing on a Tablet PC




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PDAs
   Provide more portability than a notebook or tablet PC
   Include a stylus
   Powered using an AC adapter or battery
   Use either a grayscale or color active matrix or dual-
    scan passive matrix display
   Can interface with a desktop or notebook computer to
    transfer files and applications
   Synchronize with PCs through a USB, serial, or
    wireless port

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A PDA




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Optional PDA Accessories




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Considerations When
Purchasing a PDA
   Applications that are included or can be added
    later
   Ease of use; thoroughness of documentation
   Ease of synchronization
   Availability of manufacturer support
   Type of batteries and anticipated battery life
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Considerations When
Purchasing a PDA (continued)
   Ability to use e-mail and the Web without
    needing extra hardware or software

   Availability of additional devices

   Ease of use of OS

   Warranty and price

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Battery Life on a PDA
   Varies by model

   Short battery life is the largest complaint;

        Risk of losing data and applications if battery runs
         all the way down

   Use cradle and adapter


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Variety of Ways Applications
Are Provided on a PDA
   All application software preinstalled
   Require user to download applications at
    additional cost
   Support only preinstalled applications and
    cannot download others
   Allow downloading email or Web site content
   Access Internet directly by way of a modem or
    wireless connection
A+ Guide to Managing and Maintaining Your PC, Fifth Edition   48
Connecting a PDA to a PC
   Synchronization
        Process by which PDA and PC “talk” to each other
         through universal cradle, cable, and USB or serial
         connection – and occasionally, wireless technology

        Capabilities
           • Backup information from PDA to PC

           • Work with PDA files on PC and download applications
             from Web

A+ Guide to Managing and Maintaining Your PC, Fifth Edition    49
PDA Manufacturers and
Operating Systems
   Windows Mobile by Microsoft

        More versatile

        Better for downloading and running applications
         similar to Windows




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PDA Manufacturers and
Operating Systems (continued)
   Palm OS by PalmSource
        Less complex

        Easier to use

        Better choice when PDA is used for simple tasks

   Principal difference between the two OSs is in
    the applications they support
A+ Guide to Managing and Maintaining Your PC, Fifth Edition   51
Summary
   Portable devices and how to support them

        Notebook computers

        Tablet PCs

        Personal digital assistants (PDAs)

        Personal mentally challenged assistant


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