MERL-KK09-DT_Frankie-Membership _ Retention 09 KK

District 308-A2 MERL CONFERENCE 2009 4th October 2009 Palace Hotel Kota Kinabalu Membership & Retention DT Lion FRANKIE POON 04/10/09 MERL Conference 2009 1 Membership Why join ……… Lions Clubs ??? 04/10/09 MERL Conference 2009 2 Membership Important to ……… ? • LCI • Lions Clubs 04/10/09 MERL Conference 2009 3 Membership The strength of Lions Clubs & LCI is built on Membership 04/10/09 MERL Conference 2009 4 Membership Lions Clubs International 2009 1.3 Millions MERL Conference 2009 5 Membership District 308 – A2 ? 04/10/09 MERL Conference 2009 6 District 308-A2 Fiscal Year OB Clubs New Reinst Transf Drop Net Total 03/04 04/05 05/06 06/07 07/08 1688 1758 1777 1770 1873 66 70 71 72 74 217 145 178 283 46 3 7 9 13 3 9 4 3 12 4 159 137 197 205 56 70 19 -7 103 -3 1758 1777 1770 1873 1870 [Sept] 7 04/10/09 MERL Conference 2009 District 308-A2 Fiscal Year OB Clubs New Reinst Transf Drop Net Total 08/09 1870 74 74 185 94 5 1 10 9 240 29 -40 75 1830 1905 Sept 09/10 1830 04/10/09 MERL Conference 2009 8 Membership How to invite .. friends to join Lions Clubs ? 04/10/09 MERL Conference 2009 9 Membership Leo to Lion Program .. Who Qualifies ? 04/10/09 MERL Conference 2009 10 Membership Current or Former Leos • Between age of legal majority through age of 30 Leo to Lion Program 04/10/09 MERL Conference 2009 11 Leo to Lion Program reduced dues rate? LCI Dues USD 19.50 Entrance Fees USD 0.00 Leo to Lion 04/10/09 MERL Conference 2009 12 Membership Family membership .. Who are they ? 04/10/09 MERL Conference 2009 13 Membership In or joining same club  Parents,  Children,  Spouses,  Aunts/uncles, Family membership ..  Cousins,  Grandparents,  In-Laws of Spouses 04/10/09 MERL Conference 2009 14 Family Membership reduced dues rate? Family Unit 1st family member Max 4 more members LCI Dues Entrance Fees In full Yes [USD 39] [USD 25] ½ No Charter Fees In full [USD 30] No 04/10/09 MERL Conference 2009 15 Membership Understand the types of Lions Membership 04/10/09 MERL Conference 2009 16 Types of Lions Membership 1. 2. 3. 4. 5. 6. 7. Active Member Member-At-Large Honorary Member Privilege Member Life Member Associate Member Affiliate Member MERL Conference 2009 04/10/09 MERL Conference 2009 17 Active Member    Attends Meetings REGULARLY Participates in Club’s activities Pays Dues promptly and not in arrears over 60 days Entitles to Vote and seek any Office in the Club, District and Association  04/10/09 MERL Conference 2009 Member-At-Large A member who has  moved from the community  poor health condition  other legitimate reason is unable to attend meeting regularly BUT desire to retain membership 04/10/09 MERL Conference 2009 Member-At-Large       Status shall be REVIEWED every BOD Pay Dues Not eligible to hold office Not eligible to vote Attendance at meetings is NOT necessary Membership is counted toward Club total 6 months By the 04/10/09 MERL Conference 2009 20 Honorary Member  Confers on an individual as special distinction for having performed outstanding service to the Community Must NOT be a member of the Club May attend meetings but cannot vote OR hold office    Club has to pay his Dues to District and International 04/10/09 MERL Conference 2009 21 Privileged Member A member of at least 15 years & relinquished Active status due to    Illness Advance age OR Other legitimate reason as determined by Board of Directors 04/10/09 MERL Conference 2009 22 Privileged Member  Pay Dues to Club   Not eligible to hold office in Club, District or International    Eligible to vote Membership is counted toward club total Attendance at Meeting is NOT necessary 04/10/09 MERL Conference 2009 23 Life Member Maintained at least 20 years ACTIVE membership, and rendered Outstanding service to club, community and Association OR Maintained 15 years ACTIVE membership, and is at least 70 years old OR Who is critically ill 04/10/09 MERL Conference 2009 24 Life Member Granted upon  Recommendation of the Club   1 time payment of Dues US$500 to the Association Approval by the International Board of Directors 04/10/09 MERL Conference 2009 25 Life Member  Club may charge Dues     Eligible to Vote Eligible to hold Office in Club Membership is counted toward Club‟s total Attendance at meeting is necessary MERL Conference 2009 04/10/09 26 Associate Member Holds membership with another Club BUT hold residence or employment in the Conferring Club‟s community  Status conferred by invitation of BOD  Status reviewed annually  Associate member is not reported as Club membership MERL Conference 2009 04/10/09 27 Associate Member  eligible to VOTE on club matters when present, NO proxy vote allowed  Not eligible to hold office at Club, District or International through the conferring club  Cannot represent the conferring club as delegate at District OR International Convention  District & International Dues shall not be assessed on the conferring Club  04/10/09 Conferring Club may assess Dues as it deems appropriate MERL Conference 2009 28 Affiliate Member Quality individual of the community who is……..   Unable to participate as Active member Wants to support the Club and its community services, and be affiliated with the Club 04/10/09 MERL Conference 2009 29 Affiliate Member       Status conferred by invitation by Club’s Board of Directors Eligible to vote on club matters when present Not eligible to hold office at Club, District or International Office Requires to pay Dues Membership is counted toward Club total Attendance at meetings is NOT necessary 04/10/09 MERL Conference 2009 30 Categories & Rights & Privileges of Membership CATEGORY ELIGIBILITY TO SEEK CLUB, DISTRICT OR INT'L OFFICE VOTING PRIVILEGES DELEGATE AT DISTRICT OR INT'L CONVENTION ACTIVE AFFILIATE ASSOCIATES YES NO NO YES CLUB MATTERS ONLY DISTRICT CONVENTION (PRIMARY) YES NO NO CLUB MATTERS ONLY (BOTH) HONORARY NO NO NO LIFE MEMBER AT LARGE PRIVILEGED YES, IF FULFILLS OBLIGATIONS OF ACTIVE MEMBER NO NO YES, IF FULFILLS OBLIGATIONS OF ACTIVE MEMBER YES, CLUB MATTERS ONLY YES YES, IF FULFILLS OBLIGATIONS OF ACTIVE MEMBER NO YES Categories & Obligations of Membership CATEGORY REGULAR ATTENDANCE PROMPT PAYMENT OF DUES (CLUB, DISTRICT AND INTERNATIONAL) YES YES PARTICIPATION IN CLUB ACTIVITIES CONDUCT REFLECTING FAVORABLE IMAGE ACTIVE AFFILIATE YES NO YES YES, WHEN ABLE YES, WHEN ABLE YES YES YES ASSOCIATES YES, PRIMARY NO, SECONDARY YES, CLUB ONLY HONORARY NO NO, CLUB PAY APPLICABLE INT'L AND DISTRICT DUES YES, DISTRICT & CLUB ONLYNO INT'L DUES NO YES LIFE NO YES, WHEN ABLE YES OBLIGATIONS MEMBER AT LARGE PRIVILEGED NO NO YES YES YES, WHEN ABLE YES, WHEN ABLE YES YES Membership Key Awards MERL Conference 2009 04/10/09 04/10/09 MERL Conference 2009 33 District Friends of Lions (FOL) Program CRITERIA for Excellent Club Award Submission to DG/1st & 2nd VDG/CS/RC/ZC/DC Activities/DC Friends of Lions  Recruit 5 FOL on/before 15/03/2010 FOL Nomination Form be submitted with monthly Activities Report by 26th of the current month 04/10/09 MERL Conference 2009 34 Membership Growth  CRITERIA for Excellent Club Award  Before 15/03/10  10% net growth of total Membership Induction of New Member (s)  CRITERIA for Excellent Club award  All New Members must be properly inducted  Orientation for new members is a must 04/10/09 Special Achievement Club Award for Club Membership growth Award before 15/3/2010  To 1 Lions Club with highest new membership growth for categories:  Membership strength 20 & below  Membership strength 21-30  Membership strength 31-& above 04/10/09 Club Retention Award  As at 30/6/2010  The Club with the highest membership growth with no drop in member 04/10/09 Friends Of lions Award  On or before 15/03/2010  Lions Club with the highest numbers of FOL becoming Lions 04/10/09 Membership Recruitment… Every Lion‟s Responsibility ! 04/10/09 MERL Conference 2009 40 Retention Loosing Members…… ? 04/10/09 MERL Conference 2009 41 Retention Our Focus this morning is on why Members leave…… ? 04/10/09 MERL Conference 2009 42 Retention Reasons for leaving…… ? 04/10/09 MERL Conference 2009 43 Retention More reasons for leaving……...  Joined for wrong reasons exist in it or part of it  Lacking in Love & in passion  New Members loosing focus  They „exist‟ but not being „part‟ of the club 04/10/09 MERL Conference 2009 44 Retention Even more reasons for leaving……  Not aware of membership Categories exist in it or part of it  Conducting “ sub-committee meeting ” in a Board meeting  Failing to capitalise on Internet , email & sms  Sense of belonging 04/10/09 MERL Conference 2009 45 Retention Endless reasons for leaving……  Lack of fellowship exist in it or part of it  Relevancy of Club activities  Time is of the essence to many  Club loosing direction  Lacking in Communication 04/10/09 MERL Conference 2009 46 Retention Membership retention effort requires….  Regular Dissemination of Club & District Information  Work of the Club Membership Committee Members  Understanding & participation of all members  Capitalising on communication tools MERL Conference 2009 47 Retention Keep Them…… • Know your fellow Lions • Understand individual gifts • Encourage active participation • Praise and show appreciation • Teamwork among members • Conduct meetings with Love • Emphasize regular attendance • Maintain fellowship 04/10/09 MERL Conference 2009 48 Open up Communication Channel  • Keep chairpersons informed regarding policies,          procedures and program updates • Delegate activities to challenge chairpersons • Give praise freely and promptly for a job well done • Have a positive, caring attitude • Be a good listener • Treat your chairpersons with respect • Ask for their suggestions and input • Maintain high standards • Connect one-on-one with chairpersons • Celebrate achievements Membership & Retention Growth in… Understanding & Knowledge of Lionism 04/10/09 MERL Conference 2009 50 Membership & Retention Leads to… Passion, Increased commitment, Participation , Loyalty & sense of Belonging 04/10/09 MERL Conference 2009 51 Membership & Retention Finally please ponder over what comes in the next few slides............ 04/10/09 MERL Conference 2009 52 Membership & Retention Ultimately We become what We believe and do every day ............ 04/10/09 MERL Conference 2009 53 Membership & Retention Charles Reade stated : “ Sow an act and it reaps a habit; Sow a habit and it reaps a character; Sow a Character and it reaps a destiny .” 04/10/09 MERL Conference 2009 54 Membership & Retention My amended version : “ Sow an act and it reaps a habit; Sow a habit and it reaps a character; ( Sow a Character and it reaps a Culture ) Sow a Culture and it reaps a destiny .” 04/10/09 MERL Conference 2009 Membership & Retention Email : frankie3927@gmail.com 05/10/08 DT Lion FrankieConference 2008 MERL Poon 56