The Power to Choose by Michael Dworkin, Chair Vermont Public - PowerPoint
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Regulation of Water Systems in Vermont
NARUC Energy Regulatory Partnership Program
The Georgian National Energy Regulatory Commission
and
The Vermont Public Service Board
by
Geoff Commons
Vermont Public Service Department
July 2, 2008
Areas of Regulation
Economic regulation
– Assure financial health of water system
– Customers are best served by financially healthy utilities
– Assure fairness to customers
– Good service at affordable rates
– Provide “just and reasonable” rates
– Balance between customers, utility
2
Areas of Regulation,
continued
Water quality regulation
– Prevent and remedy contamination –
bacterial, chemical, etc.
– Assure physical integrity of system
– Guard public health
3
Who regulates public
water systems?
Agency of Natural Resources, Water Supply
Division – water quality regulation
– Executive branch, administrative agency
– Responsible for protection of public health
– Water quality standards, including chemical and
bacteriological quality
– Water system engineering and design standards
– Source protection
– Directs response to incidents of contamination,
other threats to public health
– Also regulates well drilling, construction
4
Who regulates public
water systems? continued
PublicService Board – economic
regulation
– Quasi-judicial agency
– Economic regulation of some (but not all)
water systems
– Sets rates and terms of service (tariffs)
– Reviews borrowing by utilities
5
What systems are
regulated?
Water Supply Division (water quality)
– Jurisdiction over all public water systems
regardless of ownership
– Smallest systems – fewer than 15
connections or 25 customers – are exempt
6
What systems are
regulated? continued
Public Service Board (economic regulation)
– Jurisdiction over privately-owned water systems
- statute exempts systems owned by
municipalities (towns and fire districts)
– No exemption for small systems – even if only
one customer!
– Systems owned by users are exempt by ruling of
Vermont Supreme Court
– Economic regulation not needed where customers
control water system
7
Systems regulated by Public
Service Board
26 separate systems
Largest has 625 connections
Smallest has 3
Operators – range from professionals
with good management skills, to part-
time with minimal skills
Attitudes toward regulation vary
8
Why regulate water
systems as utilities?
Safe, affordable water supply critical to life,
economy
Natural monopoly
Some – but not all! - customers can “self-
generate” by drilling a well, disconnecting
from system
Customers leaving system increase costs for
remaining captive customers
Rate shock can lead to “death spiral”
especially for small, rural systems
9
Regulatory Requirements
Water Supply Division (water quality)
– Operating permit – often with conditions
– Ongoing testing requirements
– Periodic sanitary surveys
– Treatment capability usually required (chlorination)
– If contamination detected, public notification – “boil
notice”
– Construction permits and standards
– Adequacy of supply for peak demands – pump test,
storage capacity
– New sources tested before use
– Source protection zones – isolation from sources of
contamination
10
Regulatory Requirements,
continued
Public Service Board (economic regulation)
Franchise – Certificate of Public Good (CPG) - criteria:
– technical expertise to operate the water system;
– providing (or will provide) adequate service to its customers;
– demonstrated commitment to maintain facilities;
– Management strikes a reasonable balance between the needs of
shareholders and the needs of customers;
– Financial stability;
– ability to obtain adequate capital funding;
– good business reputation;
– good relationship with customers
– history and current status with regard to compliance with
WSD's monitoring requirements
11
Regulatory Requirements,
continued
Public Service Board, continued
– Approval of initial rates – just and reasonable
– Terms of service (tariffs) – billing, payment, disconnection,
metering, etc.
– Review of borrowing
– Rate cases – similar to other types of utilities: cost of service,
return on rate base
– Opportunity for review of service, public input
– Public advocate coordinates with WSD – can seek
conditions to correct violations, deficiencies
– Revocation of franchise possible for chronic mis-
management, violations
12
Issues in Water Regulation
Rate design – “you’re not paying for the water”
– Several systems serve mostly seasonal residents
– Use of “design flows” to set rates
– Current users should not pay for system expansion to serve new customers
Economies of scale
– Difficult to “grow” systems – may be possible to combine management
Lumpy investments and rate shock
– Sinking funds – used by municipalities, others, but not by PSB-regulated systems –
intergenerational equity concerns
– pipe replacement programs
– rate phase-in – only possible with company’s agreement
Owner/operator capabilities vary widely
– Reluctance to file rate cases causes degradation of service, eventual rate shock
– May lead to “innovative” solutions to problems
– Reluctance to file may result from wish to avoid scrutiny, aversion to legal process,
having to face unhappy neighbors
13
Issues in Water Regulation,
continued
Costof regulation for small systems
Benefits of customer control
Non-payment issues
– Disconnection works!
– Not always feasible – multi-unit buildings,
lack of shut-offs
Settlements, transfers, other issues?
14
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