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  Recruitment and Selection Process

  Job Description

  Person Specification

  Summary of Terms and Conditions of Employment

  Departmental Information

  Information on the City of London Corporation

  Equal Opportunities Policy

The information in this pack can be made available in large print,
Braille or on audio tape if required. Please contact 020 7332 3978
for more information.
       Recruitment and Selection Process

Completed application forms should be submitted to the Corporate Recruitment Unit by
12 noon on the closing date of 11 July 2012.

You should note that for efficiency reasons, we are unable to acknowledge individual
applications. If you do not hear from me within four weeks of the closing date, I regret
that on this occasion your application has not been successful.

Contact details are

Corporate Recruitment Unit, Corporate HR Unit, Town Clerk’s Department, City of
London Corporation, PO Box 270 Guildhall, London EC2P 2EJ

T 020 7332 3978


Candidates should note that any offer of employment made by the City of London will be
subject to providing the documentation below and satisfying the following checks as
outlined in the City Corporation’s Pre-Employment Screening policy:

       Proof of identification
       Proof of right to work in the UK
       Proof of address (utility bill or confirmation from electoral register)
       Five year’s employment history
       Two satisfactory references
       Medical assessment, which may include a medical examination by a Doctor
        nominated by the City of London

You are always advised not to resign from your present employment until any offer of
employment has been confirmed.
                                 JOB DESCRIPTION
Job Title                     Technical Manager

Department                    Barbican Centre – Music

Grade                         Grade E

Location                      Barbican Centre

Responsible to                Senior Technical Manager

Responsible for               Technical Supervisors, Technicians

Purpose of Post

The Technical Manager will report to the Senior Technical Manager and assist in
directing and managing the technical delivery of the Barbican Concert Hall programme
of over 250 concerts and 75 commercial events to one international standard, ensuring
customer and solution focused technical support of the highest quality.

One of the Technical Managers will focus on commercial activity, the other on the Music
driven events. They are required to cover each other in conjunction with the Senior
Technical Manager during leave and busy times.

Working in a team of two the Technical Manager will identify and supply the technical
requirements for all setups, sound-checks, rehearsals, recording sessions, concerts and
get-outs within budget and on time.
The Technical Managers will jointly be responsible for the maintenance works in
allocated venues & technical equipment, general upkeep of spaces and safety

To manage overall day-to-day operation of venues as allocated by the Senior Technical
Manager ensuring that all commercial and artistic events and all related activity are well
staffed, equipped and budgeted for.
To devise plans and manage the short-term spatial upkeep, maintenance, accessibility
and security of the Concert Hall auditorium, stage, and associated areas to ensure all
fire & health & safety protocols are met and exceeded. To prepare and oversee the
application of health and safety procedures in the workplace and to carry out risk
assessments according to regulatory requirements and as instructed by the Senior
Technical Manager. To attend the Music Department H&S meeting.

To assist the Senior Technical Manager on the merge of the music and commercial
technical teams and review working practices in both areas. To manage, motivate and
develop the team by applying best management practice and ensuring that the right
support and technical systems are in place for the team to work to their best ability.
Main Duties & Responsibilities

1. To report to the Senior Technical Manager and work closely with the second
   Technical Manager to deliver over 320 events per annum to one international
   standard so as to reflect the Barbican’s standing as a world-class arts centre and
   conference venue.

2. To support the merge of music and commercial technical team and review working
   practices to ensure consistency in provision of technical support in all areas.

3. To focus on Commercial or Music driven activity as allocated by the Senior
   Technical Manager and to attend weekly meetings as required.

4. To line manage Technical Supervisor and Technicians as allocated by the Senior
   Technical Manager; to support professional and personal development by
   application of good management practice and appropriate HR policies and
   procedures e.g. appraisals, sickness absence management etc.

5. To manage & work on allocated events as appropriate according to expertise, skill-
   set development and workloads to ensure the successful delivery of the music
   programme, commercial events. To manage team members and casual workers on
   a day to day basis ensuring the delivery of events to the highest standard.

6. To actively participate in the departmental Music Stage & Technical meetings and to
   contribute to development of the department and to review activity.

7. To work with commercial clients and attend commercial client meetings to offer a
   complete technical solution to their event when required.

8. To work collaboratively with the other technical teams at the Barbican Centre with
   regard to the foyer activity, to contribute to identifying technical solutions Centre-
   wide and share staff and resources where possible and appropriate.

9. To keep up to date with technology developments within the Events sector, and to
   maintain general technical knowledge in all areas including AV, sound, lighting,
   stage equipment in order to be able to suggest best technical solutions for complex
   events, and maintain high technical standards within the team.

10. To cultivate excellent relationships with artists, creative practitioners, producers,
    and “Associate Partners”, to include the LSO, the BBCSO, Britten Sinfonia,
    Academy of Ancient Music Associates and Serious as well as with business partners
    on the business side. To attend planning, programming and production meetings to
    determine and negotiate the sound, lighting, staging and AV requirements for most
    challenging and complex music and business events.

11. To manage the Music Department’s technical equipment & maintenance. To
    contribute to the management of CAP projects and business plans ensuring the
    future development of all technical systems & to assist reviewing packages and

12. To plan necessary maintenance and repair programmes in all areas the technical
    team works in. To oversee equipment inspections and the annual PAT testing.

13. To work with the Senior Technical Manager on feasibility studies, capital projects,
    and equipment acquisitions. To lead on specific projects related to the physical
    demands of the department as defined by the Senior Technical Manager. To
    produce technical reports and business cases in support of these projects.
14. To lead, develop and encourage safe working practices compliant with H&S
    regulations in all aspects of the department’s work and to ensure awareness of
    legislation changes within the sphere of operation. To ascertain that staff are
    suitably trained and safety conscious, and to encourage a high standard of
    awareness among the Centre’s contractors and clients.

15. To attend the departmental Health & Safety Committee and actively participate in
    the development of safe working practice.

16. Actively seek to implement the City of London’s Equal Opportunity Policy and the
    objective to promote equality of opportunity in relation to the duties of the post.

17. To undertake any other duties that may reasonably be requested appropriate to the
    grade as requested by the Senior Technical Manager.
                              PERSON SPECIFICATION

Job Title                    Technical Manager

Department                   Barbican Centre – Music

Grade & Level                 Grade E                            Level: 3

Trent Position Number

Please find below the key skills and core behaviours required to undertake this post.

Technical Skills / Professional Qualifications / Relevant Education & Training

   An excellent knowledge and interest in the arts, music (classical and contemporary)
    and commercial presentations, to degree level or a relevant professional technical
   An extensive knowledge of the music industry, and a thorough understanding of all
    the creative processes of music-making as well as an excellent knowledge of
    business events industry
   A high level of competence in one or more of the following disciplines: lighting,
    sound, video and film technology is a prerequisite.
   High degree of computer proficiency (including Word, Access & Excel). Training will
    be given on Artifax.
   General knowledge of the Health & Safety legislation and safe working practices

Experience Required

   A proven track record of working in a multi-disciplinary arts venue at a managerial
    level on artistic and commercial events
   Experience of working in business events industry on variety of income-generating
    events (from small single room events to large multi venue association meetings for
    thousands of attendees)
   Proven experience of negotiating and driving change in order to make events
   Experience in managing and motivating technical teams (permanent staff and
    casuals, working across disciplines)
   Experience of managing budgets
   Experience of project management
Other Relevant Information e.g. working hours (if applicable)

Weekend and evening work will be required as appropriate to the concert schedule, so
a flexible approach is a prerequisite.

Core Behaviours


Planning and Organising… Managing time, competing priorities and resources in a
structured way.
   Involves others in planning, putting self in the shoes of stakeholders
   Build sufficient time in plans to manage both process requirements and stakeholder
    engagement needs
   Accurately estimates resources and time requirements required to achieve plans
   Uses appropriate programme and/or project management methodologies to ensure
    outcomes and promises are met

Analysis and Problem Solving… Analysing information logically, drawing on one’s
knowledge and experience base and calling on other references and resources as
necessary to generate appropriate and/or creative solutions.
   Interprets complex data isolating key issues – sharing analysis with others
   Uses logical, rational and intuitive approaches to develop options and strategies to
    resolve issues
   Generates imaginative, creative or innovative solutions to new and/or longstanding
   Involves others in problem solving, seeking multiple perspectives and solutions

Building Relationships

Communication and Influence… Presenting information and arguments verbally or in
writing to improve understanding, influence outcomes and foster engagement and
   Raises pertinent issues with manager or management team in a concise way
    without going into unnecessary detail
   Thinks through audience and personal impact, using appropriate communication
    style, body language, and sense of dress to suit the situation
   Uses an inclusive style when running meetings, clarifying understanding, minimising
    the use of jargon and summarising key points
   Delivers effective presentations through detailed planning and preparation

Change Orientation…Being open to new ways of doing things; adapting behaviour and
work methods in response to new information, changing conditions, or unexpected
 Takes a leadership role in supporting the team through organisational change
 Challenges the status quo and ‘tried and tested’ ways of doing things in pursuit of
   service improvement, efficiency or value for money
 Has an outward focus, drawing information from a variety of sources to strive for
   continuous performance improvement
 Understands the impact of change on others, putting self in the shoes of others
   when implementing change


Drive and Perseverance… Maintaining a high degree of motivation and commitment to
producing work of the highest possible standard at CoL, finishing what we start even in
the face of challenging obstacles.
   Defines his or her work in terms of results and outcomes achieved rather than time
   Does not give up before finishing, even in the face of significant resistance or
   Sets high standards, pushing self and others for results, seeking continuous
   Finishes work to a high standard, is not satisfied with ‘simply finishing’ something


Leading and Empowering… Creating a compelling future for colleagues; motivating
and encouraging commitment and involvement through delegation, support and
   Has a clear strategy, goals and outcomes for the team
   Delegates tasks, releasing authority and risk, accepting mistakes may be made
   Opens up personal networks to others, creating new connections and relationships
   Engages with, communicates and supports corporate decisions

Developing and Recognising Others… Nurturing the skills, behaviours, talent and
potential of individuals and teams through training, development, coaching and
feedback – acknowledging and valuing the contribution they make.
   Encourages growth and development and growth internally, across departments and
    beyond CoL
   Creates a supportive and challenging environment, helping team members to
    maximise their potential
   Takes time to coach, support and encourage staff and teams to reflect on and
    improve performance
   Develops a variety of team-based reward ideas
Managing Business Performance… Setting and managing clear and stretching
performance expectations for individuals, teams and partners – accepting accountability for
own results and those of the team.
   Maintains constant focus on current performance and future goals regardless of
   Changes roles, responsibilities and processes to deal with issues
   Takes accountability for improving performance of the team
   Manages projects, risk, finances, and other resources effectively

Recruitment – Note to Applicants

These key skills and core behaviours will be used in the decision making process
for recruitment. Please give examples of how you have exhibited these
behaviours in your previous role(s). It is essential you address each of these on
the application form on the section for supporting information.

Be as specific as possible, we cannot guess or make assumptions, but will
assess your application solely on the information provided.  Try to provide
evidence, by examples, where possible, of skills, knowledge and experience
contained in this person specification.
  Summary of Terms and Conditions of

This summary is given as a guide and is not intended to form part of an individual’s
contract of employment.


The salary range for this job is £34,850 – £39,570 p.a. inclusive of £5,080 London
Weighting. This figure will be reviewed annually from 1 July in line with the pay award
for other salaried staff within the City of London Corporation.

New appointees will normally be placed on the bottom of the pay scale.


The job is offered on a permanent basis

Hours of Work

Normal office hours are 35 hours per week Monday to Friday, excluding lunch breaks,
inclusive but the postholder shall be expected to work the hours necessary to carry out the
duties of the position.

Frequency and Method of Payment

This is a monthly paid appointment and salaries are credited to a Bank or Building
Society Account on the 11th of each month.

Annual Leave

There is an entitlement of 28 days annual holiday plus Bank Holidays. There are
subsequent increases to entitlement to annual holiday according to length of service.

Sickness Absence and Pay

The City of London Corporation has a comprehensive Occupational Sick Pay scheme,
details of which can be found in the Employee Handbook which will be made available to
you upon commencement.


You will automatically be admitted to the City of London Corporation’s Pension Scheme
if you have a contract of employment for more than 3 months. Employees contribute
between 5.5 and 7.5% of their pensionable pay to the scheme, depending on salary. If
you do not wish to join the Scheme you must make a formal declaration stating you wish
to opt out. You may contact the Pensions Office directly should you have any queries
relating to the Local Government Pension scheme and your entitlements under this

Continuous Service

If you join the City of London Corporation without a break in service (subject to certain
exceptions) from another body covered by the Redundancy Payments (Local
Government) (Modification) Order 1999, your service with that institution will count for
the purpose of continuous service. The amount of continuous service which you have will
affect your entitlement to certain contractual benefits; for example, annual leave, sick
leave and maternity leave. A full explanation of Continuous Service is contained within
the Employee Handbook.

Probationary Period

You will be employed initially on a six month probationary period. Should either party
wish to terminate the employment during this period, then one week’s notice will be
required on either side, except for summary termination for gross misconduct.

Notice Period

One month by either party after satisfactory completion of probationary period.

Learning and Employee Development

The City of London provides for financial support and time off for staff to study for
appropriate qualifications which relate to their duties or undertaking professional skills
update training. There is also an in house programme covering more general training
The Barbican Centre is the largest multi-arts centre in Europe, featuring art, film, music,
theatre, dance and education all under one roof and under one creative direction.

Who we are

The Centre comprises the 1,949 seat Barbican Hall, the 1,166-seat Barbican Theatre, the
200-seat Pit theatre, 3 cinemas, the 1,393 m2 Barbican Art Gallery, a 2nd gallery; The
Curve, 4,645m2 of foyers and public spaces, the Lakeside Terrace, a roof-top tropical
conservatory, 7 conference suites, 2 trade exhibition halls, private function rooms and the
3 restaurants; Searcy’s, Waterside Café and Balcony Bistro.

In the last decade, the Barbican has undergone a radical transformation bringing all the
artforms under one roof and finally fulfilling its true potential, to present wide-ranging
international programme and multi-arts festivals, which break down the traditional
artform boundaries.

Our vision - Sir Nicholas Kenyon, Managing Director

I want the Barbican to be the beating heart of the City of London, a place of stimulation,
refreshment, and adventure which reaches out beyond the confines of its walls to involve
those within the Square Mile and far beyond. Whether you work, live or visit the City, I
hope you will come and discover how the Barbican Centre and its City arts partners are at
the forefront of helping to introduce a new generation to the thrill we all feel when great
art makes an impact on our lives.

As London looks east in the years to the Olympics of 2012, there is a huge opportunity
for the Barbican, the City and the arts. Thanks to the constant support of the City of
London Corporation we can insure that the place of culture during that important period
is both recognized and celebrated. There are extraordinary talents and skills emerging in a
new generation of creative artists and performers: let’s make the most of them, support
them, and make the arts flourish!

Working at the Barbican

The Barbican is a busy, challenging environment, and all employees should
possess exemplary standards of customer care, both internally and externally. We
promote and operate an equal opportunities policy, ensuring that all applicants and
employees receive fair treatment. The Barbican has approximately 300 permanent staff
supplemented by casual staff in areas such as ticket sales and house management.
We employ staff in a wide range of fields: engineering, project management, sales,
finance, marketing, IT, education, production management, arts administration,
programming for all art forms and many others. Having such a variety of staff makes
Barbican a very interesting place to work for.
Barbican staff can take advantage of various opportunities to see films, art gallery
exhibitions and theatre and concert hall performances for free, or at a discount. They also
get a free access to all art galleries across London as well as discounts in Barbican

More information

To get to know more about us please go to
  Introduction to the City of London Corporation

About the City

The City is the world leader in international finance and business services – a global
powerhouse at the heart of the UK’s financial services. The City of London Corporation
provides a dedicated service to the City, from essential infrastructure maintenance to
strategic economic development as well as carrying out the normal functions of a local
authority. It also provides a range of services that make a wider contribution to economic,
social and environmental well-being. Many of these have a direct effect on people outside
of the City’s geographical boundaries and contribute to a wider regional and national

The City Corporation pre-dates Parliament and its experience and tradition underpin its
modern and efficient services. Its constitution is rooted in the ancient rights and
privileges enjoyed by citizens before the Norman Conquest in 1066. It proudly maintains
its heritage through a series of ceremonial functions, including the Lord Mayor’s Show,
that uphold the distinctive nature of the City and the City of London Corporation.

Organisational structure

The City Corporation is run through the Court of Common Council – its main decision
making body – which is presided over by the Lord Mayor.

The Court is made up of Members and Aldermen who are elected from the City’s 25
wards to represent the interest of both residents and businesses. The Court operates on a
non-party political basis and meets to debate issues that have arisen from the City
Corporation’s diverse committees.

These committees, with the City of London Corporation overall direction provided by the
Policy and Resources Committee, discuss day to day activities and projects in
collaboration with City of London Corporation officers who carry out the work and report
to the Town Clerk.

Our Vision

The City of London Corporation’s vision is;

The City of London Corporation will support and promote the City of London as the
world leader in international finance and business services, and will maintain high
quality, accessible and responsive services benefiting its communities, neighbours,
London and the nation.

Our Strategic Aims
          To support and promote ‘The City’ as the world leader in international finance
           and business services.
          To provide modern, efficient and high quality local services and policing
           within the Square Mile for workers, residents and visitors whilst delivering
           sustainable outcomes.
          To provide valued services to London and the nation.

Our Medium Term Policy Priorities

          Supporting and promoting the international and domestic financial and
           business sector
          Seeking to maintain the quality of our public services whilst significantly
           reducing our expenditure and improving our efficiency
          Engaging with London and national government on key issues of concern to
           our communities including police reform, economic crime and changes to the
          Maximising the opportunities and benefits afforded by our role as a good
           neighbour and major sponsor of culture and the arts

   and, for the period 2011-2013:

          Maximising the benefits and opportunities offered to the City of London and
           beyond by the London 2012 Olympic and Paralympic Games

Our Core values

The City Corporation has three core values that inform the way we work, what we do and
how we do it:

       • The right services at the right price
       • The best of the old with the best of the new
       • Opportunity and prosperity for all

Further detail is provided in the City Of London Corporation’s Corporate Plan
2011-2015, available on the City’s website:
             Organisation Chart for the City of London Corporation

                           Town Clerk                                     Law and Order

                                                                         Commissioner of Police


  Corporate                 Service               Institutional          Common Serjeant
 Departments              Departments             Departments            Coroner

Town Clerk               Planning and            Barbican Centre
Economic                                         Guildhall School of
Development              Community &             Music & Drama
                         Children’s Services
Public Relations                                 City of London School
Chamberlain              Services                City of London School
                                                 for Girls
Comptroller & City       Open Spaces
Solicitor                                        City of London
                         Libraries, Archives &   Freemen’s School
Remembrancer             Guildhall Art Gallery

City Surveyor            Markets

Mansion House
   Equal Opportunities in Employment

      The City of London Corporation values the rich diversity and creative potential people
      with different backgrounds, skills and abilities bring to the workplace.

       Our equal opportunities policy aims to treat all current and prospective employees
       fairly and with dignity and respect.

       The City of London Corporation will not tolerate unfair treatment on the grounds of:
       age, disability, employment status, ethnic origin, gender, marital status, nationality,
       religious belief or non-belief, responsibility for dependants, sexual orientation, social
       background, trade union or political activity or any other reasons which cannot be
       shown to be justified.

       In applying this policy, the City of London Corporation recognises its obligations
       under relevant employment and equality law and Codes of Practice. However, our
       policy is not just about legal compliance but goes wider. We will be proactive in
       promoting our commitment to equality and diversity and to being a good employer.

Implementing the policy
      Promoting equal opportunities is one of our Core Values and we want our policy to be
      implemented. We will

          communicate the policy to all employees
          provide appropriate training
          allocate clear responsibilities

      The Town Clerk has overall responsibility for ensuring the implementation of the City
      of London Corporation’s Equal Opportunities Policy. Each Chief Officer has
      responsibility for ensuring successful implementation of the policy within their own
      department. We all have a responsibility to contribute to its success by ensuring our
      behaviour supports the principles laid out in the policy.

       The City of London Corporation will not tolerate acts breaching our policy. Any
       breaches will be fully investigated and may be subject to the City of London
       Corporation’s disciplinary procedure.

Recruitment and Selection
      Equal opportunity starts here. We will

          consider candidates solely on merit, against carefully considered, justifiable job
          ensure people involved in recruitment are trained appropriately
          make advertisements welcoming to all types of applicant
          avoid stereotypes that only certain groups of people are suitable for particular jobs

Career Development and Training:
      Central to our equal opportunities in employment policy is that we get the best from
      our employees throughout their careers. We will

          provide the support necessary to help employees realise their employment
          encourage employees to apply for jobs which suit their experience and skills

Terms and Conditions of Employment
      Fairness in how people are rewarded is fundamental. We will

          ensure terms and conditions, including pay, are fair and equitable, taking account
           of responsibility, performance and contribution
          ensure that the benefits, facilities and services available to all our employees will
           be clearly defined so that people are aware of them

Flexible Working
       Our policy recognises that patterns of work are changing as employees have to
       balance work and domestic commitments. We will

          consider requests for flexible working made under our policies in a way which
           fairly balances the needs of the individual and the City of London Corporation

Working Together
      The City of London Corporation is opposed to any form of harassment or bullying on
      any ground. Our aim is to create an environment where all employees are treated with
      dignity and respect and to provide a supportive working environment. We will

          ensure that all employees have access to our comprehensive Policy and Procedure
           on Harassment and Bullying, our Grievance Procedure and our Code of Conduct
          monitor complaints to check that our policy and procedure is working

Monitoring and review
      We will regularly check our progress by using workforce monitoring and equality
      performance indicators. We will

          statistically monitor our workforce composition, staff in post, applicants for jobs,
           training and development, grievances, disciplinary procedures, dismissals and
           other reasons for leaving
          use the data collected to examine the success of this policy and to plan for the
          consult appropriately on the effectiveness of our equal opportunities in
           employment policy
Different Types of Discrimination
       We recognise that discrimination can take different forms

       Direct Discrimination
       This means treating someone less favourably because of who they are. For example,
       not offering the best candidate a job because they are black, or married or female is
       direct discrimination.

       Indirect Discrimination
       This happens when an unnecessary requirement or condition is applied to a job that
       affects one group of people more than another. For example, specifying a very long
       period of continuous employment in a similar job as part of an advert might
       discriminate against younger people or those who have spent time looking after small

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