Other Skills by up064b28


									                            Todd Lehne
              430 Lake St || Eau Claire, WI 54703 || 715-318-1086 || toddprime@gmail.com

Objective: To join a company where I can apply my existing skill set to create practical
business applications, and at the same time expand my technical expertise. While I
am new to the software development industry, I feel that my current customer service
and sales experience provides me with the insight necessary to work with people and
determine a solution that fits their needs.

Technology Summary

   -   Systems: Linux/UNIX, Windows 9X, XP, VISTA, Windows 7
   -   Databases: MySQL, SQL Server 2005/2008 Express, Access
   -   Languages
          o ASP .NET Using C# and Visual Basic
          o ASP .NET MVC 3 Using C# and the Razor view engine
          o Java
          o JavaScript (jQuery) and Ajax
          o PHP
          o HTML, CSS and XML (some HTML5 and CSS3)
          o SQL Script


   -   Chippewa Valley Technical College – IT Programmer Analyst
          o Graduation Date: July 29, 2011
          o Certificates:
                   Database Analysis and Development
                   Java
                   .NET – VB/ASP
                   Web Development 1 and 2
   -   University of Wisconsin – Stevens Point
          o 2 years of General Undergraduate Study
   -   Rhinelander High School
          o General Diploma: Graduation June 1998
Other Skills

  -   15 Years of Customer Service and Sales Experience
  -   Able to multi task effectively while working in a fast paced environment
  -   Able to work effectively both independently and in a team environment
  -   Familiar with Agile Development using the SCRUM methodology
  -   Familiar with the Waterfall development methodology

Work History

  -   Rogan’s Shoes – Eau Claire, WI – May 2007 to Present
        o Job Title: Key Holder
        o Duties: Strong focus on Customer Service and Time Management.
           Responsibilities Include: Developing successful strategies for processing
           shipments of new inventory, opening and closing the store, overseeing a team of
           4-7 employees, maintaining store cleanliness and processing returns and
           exchanges according to company policy.

  -   Drs Foster and Smith – Rhinelander, WI – June 2006 through August 2006
         o Job Title: Call Center Customer Service
         o Duties: Answer customer calls and assist with sales, returns, exchanges and
            product information. Maintain proper customer call records with diligent note
            keeping and recording under account note sections. Meet all proper percentages
            for average call time, unavailable(working) time, and hold times. Pass weekly
            phone call audits.

  -   Select Comfort – Eau Claire, WI – April 2004 through May 2006
         o Job Title: Sales Professional
         o Duties: Meet and exceed sales goals for the day, week , month and year.
             Maintain an appropriate percentage in all sales areas including average price
             point and accessory sales. Generate new business through mailers, phone calls,
             and special in-store events. Process shipments of accessories and perform
             physical store inventory.


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