Maryland Home Improvement Commission
Public Business Meeting Minutes
Date: October 1, 2009
Time: 10:15 a.m.
Place: 500 N. Calvert Street
Baltimore, Maryland 21202
MEMBERS PRESENT: John Borz, Chairman
I. Jean White
MEMBERS ABSENT: Andrew Snyder
OTHERS PRESENT: Steven Smitson, Executive Director
Helen Johnson, Assistant Executive Director
Joel Jacobson, Assistant Attorney General
Sheri Henderson, Licensing Supervisor
Kimberly G. Rosenthal, Administrative Aide
Call to Order
The meeting was called to order at 10:15 a.m.
The Minutes of the September 3, 2009 meeting were approved.
Maryland Home Improvement Activity Report
October 1, 2009
Investigator/Complaint Activity September 2009 FY 2010 Year To Date
Claims Received n/a 58
Complaints Received n/a 280
Panel Small Claims n/a $83,246.00
Telephone Calls Received n/a 782
Guaranty Fund Award n/a $249,535.00
Fees Recovered $11,660.00 $53,008.19
Licensing Activity Current/Expired Total
Contractor/Salesperson 16,141/26,931 43,072
Sub-Contractor 683/3,226 3,909
Salesperson 2,177/11,905 14,082
Contractor/Salesperson 7,607/7,833 15,440
New Applications Received n/a 176
Telephone Calls Received 338 1327
Applications Returned to 15 61
The overall passing rate for July was 58%.
The Guaranty Fund balance for August 31, 2009 is $1,318,095.01.
P.O. Box Addresses
The Executive Director received a request from a licensed contractor who wished
to use a P.O. Box as his business address. The Commission voted to maintain its current
position that each contractor must provide a physical address as its business address of
The meeting was adjourned at 11:04 a.m.
John Borz, Chairman Steven Smitson, Executive Director