Enterprise Business Rental Program User Guide 5 28 09
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Business Rental Program
A User’s Guide For
The State of Indiana
Great rates for personal and business rentals in Indiana
A Practical Guide to Vehicle Rental:
Introduction and Contact List 3
Renting a Vehicle for Business Use 4
Car Classification and Rates 5
Additional Renting Information 6
Renting vs. Reimbursing For Miles 7
State Agency Account Numbers 8
Enterprise Indiana Branch Locations 9-11
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Introduction
IDOA Fleet Services (formerly known as Motor Pool) has been in the daily vehicle rental business for
many years. The valuable services available during this time was used by many agencies, but was
limited because of Fleet Services’ location and availability to all locations around the state.
Fleet Services has been looking for a business partner to provide a cost effective solution throughout
the state. Partnering with Enterprise Rent-a-Car will provide a viable solution for all agencies needs in
all parts of the state.
The partnership will provide the state users with many enhancements over Fleet Services. The
availability for agencies not located near Indianapolis to use a daily rental service and newer vehicles
are a few of the enhancements. The following guide will explain all of the changes, improvements,
policies and procedures to utilize this service.
General Contract Information
State of Indiana Contact Information:
Contract Number: ASA-7-7-100, QPA 10667
Contract Term:June 1, 2008 to June 1, 2012
Contract Administrator:
Lottie Hooyer
402 W. Washington St., RM W468
Indianapolis, IN 46204
317-234-0067 (office)
317-232-7312 (fax)
lohooyer@idoa.in.gov
Enterprise Contact Information:
Jeff Franssen (all general operational questions, setting up account information):
Business Rental Sales Executive
9799 Enterprise Drive
Indianapolis, IN 46280
jeffrey.m.franssen@erac.com
Kim Martin (accounting, billing questions)
Accounting Supervisor
9799 Enterprise Drive
Indianapolis, IN 46280
(317) 848-2210 x268
Erica.l.gerber@erac.com
Dan Batanian (Enterprise contract administrator)
Group Corporate Account Manager
9799 Enterprise Drive
Indianapolis, IN 46280
(317) 848-2210 x225
Dan.batanian@erac.com
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Renting a Vehicle for Business Use in Indiana
Agency Tasks:
Determine if renting a vehicle is warranted. See information on page 7 to help with determination.
Complete SF#53553 (Rental Vehicle Use Agreement).
Utilize the correct Enterprise account number for your individual agency.
Obtain approval from IDOA Travel Office if rental is to be used while employee is in out of state
travel status.
Make reservation for vehicle as noted below. Only contracted vehicles will be allowed for
rental. IDOA recommends use of Standard/Intermediate or Compact vehicles.
Provide State of Indiana Wright Express card for fueling the Enterprise vehicle if agency has one.
Provide completed SF#53553 and State ID, to Enterprise upon delivery/pickup of vehicle.
Return vehicle with full tank of fuel. Fuel should be purchased from IDOA Fleet Services at
601 W. McCarty St. if possible (see map on page 11). Hours of Operation are 7am – 5pm M-F.
Fuel at IDOA is usually less expensive than at a gas station.
To Make a Reservation:
Choose from one of these options - please make sure you always reference your
individual state agency Enterprise account number when reserving vehicles:
Visit www.enterprise.com, enter your account number in the corporate box at the bottom of the
page, and enter STA when requested to enter the first 3 characters of your company’s name or PIN.
Dial 1-800-RENT-A-CAR to be connected to the nearest Enterprise location. This option
must be used for reservation of Vans (passenger and cargo).
Dial 1-800-593-0505 to be connected to our National Reservation Line.
Renter Requirements:
All drivers must be over the age of 21 and posses a valid driver’s license and State of Indiana
employee ID.
There is no fee for additional drivers over 21 with a valid driver’s license.
There is no fee for drivers between the ages of 21 and 24.
All approved state agency drivers 18-20 are able to rent from the downtown Indianapolis
Capitol street address only. These rentals will incur a $5/day surcharge and valid up to an
intermediate/midsize size vehicle.
Payment Options:
Utilize the Authorized billing account number for individual state agencies. Please contact
Jeff Franssen at Enterprise with questions on your billing number.
Utilize a State Credit Card.
Utilize a personal credit card.
Collision and Liability Coverage:
Authorized state agency accounts include collision and liability on all vehicles used for business use in the
State of Indiana and should be declined at the rental branch. Business rentals outside of Indiana and all
personal use rentals do not include coverages and would have to be purchased separately at the rental
counter. Always decline any of the insurances at time of rental.
Tax Exempt Status:
The State of Indiana is sales tax exempt as applicable by law. State excise tax will still be
charged as applicable by law and will be reflected on your bill.
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Vehicle Classifications and Rates in the State of Indiana
CAR CLASS VEHICLE MODELS
Compact Dodge Neon, Rio, Versa or
$27.99/day similar
Intermediate/Standard
Malibu, Grand Am or similar
$29.99/day
Full Size
Impala, Grand Prix, or similar
$34.99/day
Minivan Dodge Caravan, Uplander or
$44.99/day similar
Sport Utility (medium) Trailblazer, Explorer, Cherokee
$42.99./day or similar
Sport Utility (large) Expedition, Durango, Suburban
$69.99/day or similar
Cargo Van (small)
Chevy G15 or Ford E150XL
$42.99/day
Pick Up (small) Chevy S-10 or
$42.99/day similar
12 Passenger Van
Chevy Express or Ford E350
$85.99/day
Weekly rates will be calculated at six (6) times the daily rate above; monthly rates will be calculated at twenty-two (22) times the
daily rate above. Unlimited daily and weekly miles, 3000 mile cap on monthly rentals with $.20/mile additional
¾ Ton Cargo Van .10 cents per mile charged after 150
$45.00/day* miles per day that are included
¾ Ton Pick Up Truck .10 cents per mile charged after 150
$70.00/day* miles per day that are included
14 -15 foot Box Truck
.12 cents per mile charged after 100
with Ramp
miles per day that are included
$50.00/day*
16 foot Box Truck .12 cents per mile charged after 100
$60.00/day* miles per day that are included
20-24 Foot Stakebed .17 cents per mile charged after 100
$55.00/day* miles per day that are included
24 - 26 Foot Box
.05 cents per mile charged after 100
Truck
miles per day that are included
$55.00/day*
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Southwest side:
1401 South Holt Road, Indianapolis 46241
Trucks can be picked (317) 481-8218
up only at the 2 East side:
Locations to the right
3414 North Shadeland Ave, Indianapolis 46226
(317) 543-9962
* Truck Division rates do not include collision or liability coverage in the rate.
*Weekly rates will be calculated at five (5) times the daily rates above; monthly
rates will be calculated at twenty (20) times the daily rate above.
* Optional damage waiver can be purchased for $23.99/day.
Additional Renting Information
Business Rentals originating outside the state of Indiana:
Business rentals outside the state of Indiana will receive 10% off renting branch airport retail
rates. Rentals outside of Indiana do not include collision and liability coverages and payments
must be made by credit card.
Must be 21 years and older
Obtain proper approval from IDOA travel for these rentals.
Reservations must be made utilizing account number: 08S3001 and STA for your PIN
Personal Use Rentals in Indiana:
Personal rentals in Indiana receive same contracted rates
Collision and liability coverages not included with personal use rentals
Payments by credit card only
Must be 21 years and older
Reservations must be made by utilizing account number: 08S3001 and STA for your PIN
Personal Rentals originating outside the state of Indiana:
Personal rentals outside the state of Indiana will receive 10% off renting branch airport retail
rates. Rentals outside of Indiana do not include collision and liability coverages and payments
must be made by credit card.
Must be 21 years and older
Reservations must be made utilizing account number: 08S3001 and STA for your PIN
Other State Agencies and Entities such as cities, towns, counties,
municipalities, elected officials, K-12 schools, colleges/universities, and
libraries:
Must contact Jeff Franssen at Enterprise to establish an individual account number
Payment by credit card or billing as authorized by Enterprise
Collision and liability coverages not included in rates
Rate differential charge of $5/day on all vehicle sizes
Renters must be age 21 and older
No fees for 21-25 year old rentals
No additional driver fees
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Monthly long term rentals:
Month or more discounts available if originally set up at the beginning of the rental. These
long term rentals must be set up through Jeff Franssen at Enterprise to qualify. Discounts of
$25/month for month 2, $25/month for month 3, $25/month for month 4+ shall be made
for these month or more rentals for a total of $75 off the original monthly rate.
Renter does not have to be present every 30 days to rewrite branch rental contract with a
completed signature on file document completed by the renter at the beginning of the rental.
Rent or Reimburse
Currently, when making a decision to rent a vehicle from Enterprise or reimburse the
employee it is recommended by IDOA Fleet Services that any trip under 122 miles total the
choice is to reimburse the employee. If the trip is over 122 miles total from the lower of
mileage from station or home, you should rent a vehicle from Enterprise.
IDOA Fleet Services has provided the following illustrations to show today’s situation and
what could happen with changes to the employee reimbursement account. As the fuel prices
change or the employee reimbursement changes the decision to rent will change.
IDOA Fleet Services can provide more information as items change.
Comparison of Daily Use Options (Midsize Sedan)
(at 44 Cents/Mile)
$100
reimbursement)
$90 At $3.80 per gallon of gas, use of a
personal vehicle is always less costly if
you are traveling 105 miles or less in a
$80 day. If your travel exceeds 105 miles
per day, renting from Enterprise Rent-A-
Car is always less costly.
$70
$60
Total Cost
$50
$40
$30
$20
$10
$0
0 10 20 30 40 50 60 70 80 90 100 110 120 130 140 150 160 170 180 190 200
Miles/Day
Enterprise Rent-A-Car Use Personal Car
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State of Indiana Account Numbers
If your agency is not listed below please contact Lottie Hooyer at lohooyer@idoa.in.gov to obtain an account number.
08S3001 State of Indiana-Personal Use 08S3059 Office of Faith-Based & Community Initiatives
08S3004 State-Public Employees Retirement Fund-State of Ind. 08S3060 White River State Park Development Commission
08S3005 Evansville Psychiatric Childrens' Center 08S3061 School for the Deaf
08S3006 Legislative Services 08S3063 Soldiers' & Sailors' Childrens' Home
08S3007 Supreme Court 08S3064 Logansport State Hospital
08S3008 Judicial Center 08S3065 Madison State Hospital
08S3009 Criminal Justice 08S3066 Law Enforcement Training Board
08S3010 Dept of Agricultue 08S3067 Richmond State Hospital
08S3011 Lt Governor's Office 08S3068 Tax Court
08S3012 Attorney General 08S3069 Governor's Office
08S3013 State Treasurer 08S3070 Protection & Advocacy Services
08S3014 Auditor's Office 08S3071 Tobacco Prevention & Cessation
08S3015 Dept of Admin - IDOA 08S3072 Civil Rights Commission
08S3016 Commission on Public Records 08S3073 War Memorial
08S3017 Office of Technology 08S3075 Evansville State Hospital
08S3018 State Personnel 08S3076 Silvercrest Childrens' Development Center
08S3019 Inspector General's Office 08S3078 School for the Blind & Visually Impaired
08S3020 Board of Accounts 08S3079 Veteran's Home
08S3021 Revenue 08S3080 Library
08S3022 State Police 08S3081 Transportation
08S3023 Adjutant General 08S3082 Supreme Disc Court
08S3024 Veterans' Affairs 08S3083 Hoosier Lottery
08S3025 Utility Regulatory Commission - IURC 08S3085 DHS-115001 Executive and Support Services
08S3026 Office of Utility Consumer Counselor-OUCC 08S3086 DHS-115002 Legal Staff
08S3027 Insurance 08S3087 DHS-115011 Planning- Admin Staff
08S3028 Worker's Compensation Board 08S3088 DHS-115012 Planning-Field Coordinators
08S3029 Depr of Labor 08S3089 DHS-115013 Planning-Planners
08S3030 Alcohol & Tobacco Commission-Excise Police 08S3090 DHS-115014 Planning- Grants Management
08S3031 Horse Racing Commission 08S3091 DHS-115015 Planning-IT
08S3032 Integrated Public Safety Commission-IPSC 08S3092 DHS-115020 Training-Admin Stafff
08S3033 Dept of Natural Resources - Division of Forestry 08S3093 DHS-115021 Training-Certification
08S3034 Board of Animal Health 08S3094 DHS-115022 Training-Exercises
08S3035 Dept of Health 08S3095 DHS-115023 Training-Citizens Corp
08S3036 Laure Carter Hospital 08S3096 DHS-115024 Training-Search & Rescue
08S3037 Dept of Environmental Mgmt - IDEM 08S3097 DHS-115028 Response-Admin Staff
08S3038 Department of Workforce Development 08S3098 DHS-115029 Response-Mitigation
08S3039 Public Defender of Indiana 08S3099 DHS-115030 Response-Communications
08S3040 Public Defender Council 08S3100 DHS-115031 Response-Operations
08S3041 Dept of Correction 08S3101 DHS-115032 Response-Recovery
08S3042 Arts Commission 08S3102 DHS-115033 Response-Logistics
08S3043 State Fair Board 08S3103 DHS-115034 FM Admin Staff
08S3044 Ind Housing & Community Dev Authority-IHCDA 08S3104 DHS-115035 Emergency Medical Services
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08S3045 Family & Social Services-FSSA-Admin 08S3105 DHS-115036 Bldg Law Compliance Officer
08S3046 Family & Social Services-DMHA 08S3106 DHS-115037 Code Enforcement
08S3047 Family & Social Services-DDRS 08S3107 DHS-115038 Plan Review
08S3048 Family & Social Services-Aging 08S3108 DHS-115039 Elevators & Amusement Rides
08S3049 Family & Social Services-DFR 08S3109 DHS-115040 Boiler & Pressure Vessel
08S3050 Family & Social Services-OMPP 08S3110 DHS-115041 State Fire Marshal
08S3051 House of Reps 08S3111 DHS-115042 Hazmat
08S3052 Budget Agency 08S3112 DHS-115043 Fire Investigations
08S3053 Gaming Commission 08S3113 DHS-115044 Day Care Inspections
08S3054 Bureau of Motor Vehicles-BMV 08S3114 DHS-115045 DMORT
08S3055 Professional Licensing Agency 08S3115 DHS-115046 FBS IT
08S3056 Ind Economic Development Corp-IEDC 08S3330 Commission for Higher Education
08S3057 Pen Products - DOC 08S3331 DOH – Emergency Food Assistance Program
08S3058 Dept of Education 08S3332 DOH – Security
08S3333 Dept of Education 08S3334 Dept of Education
08S3335 Dept of Education 08S3336 Dept of Education
Indiana Enterprise Branch Locations:
Branch Street Address City Zip Phone
Anderson 2213 South Scatterfield Suite 2 Anderson 46016 765-640-0000
Anderson - North 2440 Broadway Anderson 46012 765-643-6920
Angola 344 Hoosier Drive Angola 46703 260-668-4022
Auburn 603 West 7th Street Auburn 46706 260-927-3055
Avon 183-South County Road 525 E Avon 46123 317-718-1722
Batesville 4909 State Road 46 E Batesville 47006 812-933-5700
Bedford 10058 State Road 37 Bedford 47421 812-275-2466
Bloomington 1907 South Walnut Street Bloomington 47401 812-336-2114
Bloomington - North 1601 North College Avenue Bloomington 47404 812-336-6635
Brazil 2189 West US Hwy 40 Brazil 47834 812-448-3719
Brownsburg 516 East Main Street Brownsburg 46112 317-858-3592
Camby - Weliever Chevy 13895 State Road 67 North Camby 46113 317-834-4641
Carmel 9799 Enterprise Drive Indianapolis 46280 317-848-9344
Carmel - North 931 North Range Line Road Carmel 46032 317-844-3030
Carmel - Penske Honda 4100 East 96th Street Indianapolis 46240 317-817-0129
Clinton Highways 63 & 163 Clinton 47842 765-828-0852
Columbus 2021 25th Street Columbus 47201 812-375-1198
Crawfordsville 1805 S. US HWY 231 Crawfordsville 47933 765-361-8964
Decatur 1311 South 13th Street Decatur 46733 260-724-4955
Elkhart 919 North Nappanee Street #1 Elkhart 46514 574-266-1862
Fishers 12912 Ford Drive Fishers 46038 317-845-2923
Fishers - Andy Mohr 9295 E. 131st Street Fishers 46038 317-842-0917
Fort Wayne 910 Avenue of Autos Fort Wayne 46804 260-434-1717
Fort Wayne 3833 W. Ferguson Rd. Fort Wayne 46809 260-478-8715
Fort Wayne - Central 5120 Speedway Drive Fort Wayne 46825 260-482-8546
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Fort Wayne - East 7310 US 30 East Fort Wayne 46803 260-426-4243
Fort Wayne - Kelley Pontiac 633 Avenue of Autos Fort Wayne 46804 260-434-1717
Fort Wayne - Kelly Chevrolet 500 East State Blvd Fort Wayne 46805 260-484-5566x288
Fort Wayne - North 4820 Lima Road Fort Wayne 46808 260-482-2662
Fort Wayne - West 1015 Lawrence Drive Fort Wayne 46804 260-432-0880
Franklin 171 Commerce Drive, Ste A Franklin 46131 317-738-9307
Goshen 3314 Elkhart Road Goshen 46526 574-875-7820
Greenfield 403 West Main Street Greenfield 46140 317-467-2565
Greensburg 950 N. Michigan Ave. Greensburg 47240 812-662-6300
Greenwood 1202 East Stop 12 Indianapolis 46227 317-881-3774
Greenwood - Church Brothers 155 Melody Avenue Greenwood 46142 317-884-2731
Greenwood - Reeves Pontiac 1250 US Highway 31 South Greenwood 46143 317-859-5062
Greenwood - South 1729 US Highway 31 South Greenwood 46143 317-887-5901
Huntington 239 Hauenstein Road Huntington 46750 260-358-9322
Indy - Airport 2643 Cargo Dr. Indianapolis 46241 317-247-7555
Indy - Alderman Ford 5500 North Keystone Avenue Indianapolis 46220 317-257-2922
Indy - Don Sisk 5336 West Pike Plaza Road Indianapolis 46254 317-299-5555
Indy - Downtown 107 South Capitol Avenue Indianapolis 46225 317-635-4340
Indy - East 6602 East Washington Street Indianapolis 46219 317-352-0991
Indy - Hubler Chevrolet 8220 US Highway 31 South Indianapolis 46227 317-859-5069
Indy - Lawrence 7801 Pendleton Pike Indianapolis 46226 317-549-9822
Indy - Lockhart North 5550 North Keystone Avenue Indianapolis 46220 317-254-0515
Indy - Nora 9405 Whitley Drive Indianapolis 46240 317-571-7999
Indy - North 4638 North Keystone Avenue Indianapolis 46205 317-259-0000
Indy - North East 7510 East 88th Place Indianapolis 46256 317-913-6768
Indy - Pedigo Chevrolet 5101 West 38th Street Indianapolis 46254 317-216-7295
Indy - Sharp Ford 3901 South East Street Ste B Indianapolis 46227 317-780-4433
Indy - South Shadeland 1111 North Shadeland Avenue Indianapolis 46219 317-359-3235
Indy - South West 1602 South Banner, Suite 1 Indianapolis 46241 317-243-8988
Indy - Speedway 3115 West 16th Street Indianapolis 46222 317-632-2214
Indy - West 5110 Lafayette Road Indianapolis 46254 317-299-0711
Indy - West 3908 North Georgetown Road Indianapolis 46254 317-299-6637
Kokomo 1609 East Hoffer Street Kokomo 46902 765-457-4980
Lafayette 3705 McCarty Lane Lafayette 47905 765-448-4246
Lafayette - West 2525 Salisbury Suite B W Lafayette 47906 765-463-4804
Lebanon 1121 South Lebanon Street Lebanon 46052 765-483-9992
Logansport 229 Burlington Avenue Logansport 46947 574-737-7368
Marion 408 North Baldwin Avenue Marion 46952 765-668-4078
Martinsville 655 West Southview Drive Martinsville 46151 765-349-1641
Mishawaka 703 West Edison Road Mishawaka 46545 574-256-6900
Mishawaka - Gurley Leep 215 West Douglas Road Mishawaka 46545 574-247-9305
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Monticello 901 W. Broadway St. Monticello 47960 574-583-6850
Muncie 3415A West Fox Ridge Lane Muncie 47304 765-289-3300
New Castle 421 New York Ave. New Castle 47362 765-529-0450
Niles, MI 1125 Marion Street Niles, MI 49120 269-683-0200
Noblesville 1395 South 10th Street Noblesville 46060 317-773-9322
Plainfield 2336 East Main Street Plainfield 46168 317-837-1249
Plymouth 712 East Jefferson Street Plymouth 46563 574-936-2000
Richmond 25 Industrial Parkway Richmond 47374 765-966-1060
Seymour 702 East Tipton Street Seymour 47274 812-524-0178
Shelbyville 1628 East State Road 44 Shelbyville 46176 317-398-9898
South Bend - Airport 4647 Progress Drive South Bend 46628 574-288-3000
South Bend - Downtown 1202 B South Main Street South Bend 46601 574-289-1294
Terre Haute 3181 South 3rd Place Terre Haute 47802 812-235-3142
Vincennes 1631 N. Hart Street Vincennes 47591 812-882-0077
Warsaw 215 North Lake Street Warsaw 46580 574-267-6159
Zionsville 9860 North Michigan Road Carmel 46032 317-872-7557
Map of IDOA Fleet Services:
601 W. McCarty Street.
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