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							Leicestershire's Single Equalities Action Plan 2012/13
No.       Priority* Action                                                             Theme              Equality Act Duty**

      1      H     Monthly Equalities and Diversity Team meetings                      General                     n/a



      2     M/H    Manage Equalities and Diversity budget.                             General                     n/a
      3      M     Provide general guidance and advice on Equalities, Diversity and    General                    1,2,3
                   Human Rights.

      4      M     Equalities proofing of relevant documents.                          General                    1,2,3


                                                                                                                  Knowing your Community and Equality
      5      T     Agree and develop priority outcome-focused Equalities and Diversity Equality Act               1,2,3
                   objectives to comply with the Equality Act 2010.


      6      T     Publish Equalities and Diversity priority objectives.               Equality Act               1,2,3




      7      H     Undertake regular corporate monitoring and reporting of progress    Monitoring                 1,2,3
                   against all equality outcomes (service and corporate level).




      8      H     Improve data mapping and monitoring of services, including by       Monitoring / EIA            1,2
                   ensuring that all departments have in place effective equality
                   monitoring systems (and that the Equalities Board review these as
                   appropriate).
 9   H   Embed, test and quality assure a more streamlined, effective and      Monitoring / EIA   1,2
         easy to use Equality Impact Assessment (EIA) toolkit.


10   H   Embed the new approach to prioritising EIAs.                          Monitoring / EIA   1,2




11   H   Use the outcomes of EIAs to inform Service Planning, monitoring       Monitoring / EIA   1,2,3
         whether the EIAs and associated action plans lead to improved
         outcomes for customers.




12   H   Analyse Workforce Equalities information, publish on Leicestershire   Monitoring         1,2
         County Council website and review annually.


13   H   Publish the findings from the Staff Surveys by protected              Employment /       1,2
         characteristic, and identify and respond to key findings by the       Monitoring
         development of appropriate actions.
14   M     Focus resources in areas of highest unemployment (social               Community Work        2
           exclusion) in order to maximise impact among members of the            and Engagement
           community who require services most.




15   M/H   Undertake a review of the 25 Community Forums to ensure that they Community Work             2
           are more representative and accessible.                           and Engagement




                                                                                            Place Shaping, Leadership, Partnership and Organi
16    T    Update/review the Single Equalities Action Plan on an annual basis     General              1,2,3
           and the Equality, Diversity and Human Rights Strategy every three
           years.

17    T    Publish information to evidence County Council compliance with the Equality Act             1,2,3
           Equality Act 2010.




18   H     Produce guidance on the Equality Act 2010, with particular reference Equality Act           1,2,3
           to the public sector duty.

19   H     Maintain the high profile of Equalities and Diversity, including       General / Events     1,2,3
           through an annual corporate Equalities and Diversity event for staff
           and partners.
20   H     Review ongoing nature of Equalities and Diversity events.           Events               1,2,3




21   T/M   Develop and strengthen County Council Equalities bodies (i.e.       General / Support    1,2,3
           Equalities Board, Equalities Task Group, Departmental Equalities    to Bodies
           Groups, Equality Champions, Workers Groups).




22   H     Equalities & Diversity Team to provide appropriate support to County General / Support   1,2,3
           Council Equalities bodies as a result of review.                     to Bodies
23   H   Promote corporate and member ownership/championing of                General / Training   1,2,3
         Equalities and Diversity issues, including through support for the   / Support to
         Cabinet Lead Member for Equalities and through training, including a Bodies
         tailored Member Development Programme.




24   H   Embed Equalities and Diversity values more consistently in lower     Mainstreaming        1,2,3
         and middle tiers of management.




25   H   Ensure that Equalities and Diversity is embedded as a key theme      Mainstreaming /      1,2,3
         within the new Leicestershire Together integrated commissioning      Support to Bodies
         structure (including reviewing the role of Leicestershire Working
         Together Forum and links to the Stronger Communities Board).

26   H   Continue to contribute towards the work of the Leicester Shire       Support to Bodies     3
         Equalities Forum (LSEF) and other associated partnership projects.
27   M   Continue to encourage and empower under-represented groups and Community Work              2
         individuals to play an active role in the Council's decision-making and Engagement
         processes.



28   H   Tackle issues around myths and misinformation about minority            Communication /    3
         community groups in a positive and proactive way.                       Community Work
                                                                                 and Engagement



29   H   Continue to promote the importance of reporting all hate incidents      Community Work    1,3
         (around the protected characteristics) and increase the level of hate   and Engagement
         incident reporting across the County, with a view to reducing the
         number of incidents.




30   M   Maintain the Excellent Level of the Equality Framework for Local        General           1,2,3
         Government.




31   M   Participate in the Stonewall Workplace Equality Index.                  General           1,2,3
32   M   Address legacy projects and outstanding issues/work from RIEP      General          1,2
         (Regional Improvement and Efficiency Partnership).


                                                                                                   Community Engagement and Satisfa
33   H   Promote the new Engagement, Involvement and Participation          Community Work   2
         Strategy.                                                          and Engagement




34   H   Work with stakeholders to identify ways to contribute to service   Community Work   2
         development and delivery through a range of engagement             and Engagement
         mechanisms (not relying on service users attending organised
         events and face to face meetings).



                                                                                             2




35   H   Improve feedback (e.g. what decisions have been made and why) to Communication /    2
         communities and service users following consultation and         Mainstreaming
         engagement and embed this across the authority.
36   H   Continue to support and fund the Workers Groups to enable them to Support to Bodies        1,2,3
         maintain their consultation and service improvement role, including
         through an annual conference/event.




37   H   Explore avenues of support to other workers using 'protected           Support to Bodies   1,2
         characteristics' and other criteria as a possible basis.

38   H   Ensure that the Equalities and Diversity Inbox is regularly checked,   Communication       1,2,3
         with emails answered and issues addressed appropriately.

39   H   Maintain the Equalities and Diversity content of the Council's website Communication       1,2,3
         and intranet pages, including relevant policies and strategies.
40   M   Develop regular communications for managers on specific equalities Communication      1,2,3
         issues.




41   M   Promote a wide range of Equalities and Diversity events/milestones    Events          1,2,3
         throughout the year.




                                                                                                       Responsive Services and Customer
42   H   Make the County Council E-market place more accessible in terms       Communication    2
         of plain English/less jargon, fonts, printing for visually impaired
         people and text in community languages.
43   M   Continue to improve the way in which interactions with customers      Monitoring      1,2
         are monitored. Make sure the right information and questions are
         being asked, including through the Customer Satisfaction Survey.

44   M   Ensure that the PQQ equality questions and associated evaluation      Monitoring /    1,2
         guidance agreed/developed between the CPU and Policy &                Mainstreaming
         Partnerships is embedded within ESPO’s templates and guidance.
         Consider the development of a Disability Access Statement for
         contractors to comply with.
45   M   Support the development and promote the use of appropriate                  Facilities     1,2
         prayer/reflection/multi-faith facilities for staff and visitors, addressing
         the requirements of a range of religions and beliefs.

46   M   Assess facilities and fittings in Council buildings with respect to         Facilities     1,3
         Equalities and Diversity issues.



                                                                                                            A Modern and Diverse Workforc
47   H   Use monitoring information to identify; under-representation,               Employment /   1,2
         differential in satisfaction and effectiveness of workforce initiatives.    Monitoring
         Put in place relevant measures.
48   H   Explore the feasibility of a positive action management development         Employment      2
         scheme for under-represented groups.
49   H   Monitor the time taken to put reasonable adjustments in place.              Employment     1,2




50   H   Improve declaration; of sexual orientation, disability and religion and Employment /       1,2
         belief following implementation of self service.                        Monitoring


51   H   Ensure all managers attend the ‘Managing Diversity’ course.                 Employment /   1,2,3
                                                                                     Training




52   H   Ensure all staff have received some level of Equalities and Diversity Employment           1,2,3
         training (refresher training if over two years).
   53       H   Equality Impact Assessments (EIAs) carried out as part of     Employment /        1,2
                organisational restructures.                                  Training


   54       H   Carry out an Equal Pay audit and implement recommendations.   Employment /        1,2
                                                                              Monitoring



Date:           Tuesday 10th January 2012

Equalities & Diversity Team refers to members of Policy and Partnerships Team in Chief Executive's Department.

Priority*       Top (T), High (H) or Medium (M)

Equality Act Duty**
                Eliminate Discrimination, harassment etc (1)
                Advance Equality of Opportunity etc (2)
                Foster Good Relations etc (3)

Responsibility of (Officers):
                All (Equalities & Diversity Team)
                JH (Julian Harrison)
                NS (Noel Singh)
                Donna Rist (DR)
                Suzanne Kinder (SK)
                Sarah Carter (SC)
                Nicole Rickard (NR)
                Afsa Mitha (AM) relates to the Community Cohesion
                Framework

Protected Characteristics:
               Age
               Disability
               Gender Reassignment
               Pregnancy and Maternity
               Race
               Religion or Belief
               Sex
               Sexual Orientation

Theme Areas:   General
               Communication
               Community Work and Engagement
               Employment
               Equality Act 2010
               Equality Impact Assessment (EIA)
               Events
               Facilities
               Mainstreaming
               Monitoring
               Support to Bodies
               Training
        Work Breakdown/Target                              Responsibility of..     By when      Progress
                    General Duties
       Meeting(s) assessing current situation and detail            All               Oct-11    Inaugural meeting held to review Action Plan. Meeting
       of work programme.                                                                       schedule begun.
       Updates and management of work.                                                Monthly   Part of Monthly meetings - schedule begun.
       Work activities kept within budget.                          NR                Ongoing
       Appropriate, accurate and up-to-date guidance                All               Ongoing   Establishment of dedicated email addresses and phone
       and advice is given.                                                                     number. Use of Equality Inbox. Receive regular enquiries -
                                                                                                answered or signposted appropriately.
       Checking and proofing of corporate documents, in             All               Ongoing
       addition to EIA process.
Knowing your Community and Equality Mapping
       Objectives to deliver positive equality outcomes     Equalities Board, JH      Jan-12    Used information from Equalities Board meeting in
       for disadvantaged people and communities in                                              September. Planning work began on consultation process
       Leicestershire.                                                                          on equality priority objectives in late December 2011/early
                                                                                                January 2012.
       Published externally as well as internally. Make         JH, SK, NR            Apr-12    Priority objectives to be published by 6th April 2012 to
       use of Email Information Service.                                                        ensure compliance with Equality Act.




       Progress reported regularly to the Equalities          Performance &           Ongoing   Clear Equalities and Diversity objectives to be defined and
       Board.                                              Improvement Team,                    published (as above). Regular updating of Equality Action
                                                             Head of Strategic                  Plan and Community Cohesion Framework and reporting to
                                                            Human Resources,                    Equalities Board.
                                                               Departmental
                                                          Equalities Groups, JH,
                                                                  NS, SK
       Ensure the Action Plan (including the use of EIAs All Departments, JH,         Ongoing   Update on Action Plan and important actions reported to
       and revised equality monitoring guidance) is being           SK                          Equalities Board (e.g. EIAs and Equality Monitoring in
       followed and embedded across the County                                                  November 2011) with recommendation (approved) that the
       Council.                                                                                 Board helps to embed them.
Launch new Equality Monitoring (E-Learning)            Learning &               Aug-11         Kam Sisodia and Mandy Baughurst have now launched an
training module to assist staff when undertaking     Development, SK                           E-Learning tool (input from Joelle Bradly, Shaun Cropper
equality monitoring.                                                                           and Suzanne Kinder). Equality Monitoring E-Learning
                                                                                               completed and launched.
Customer Records Management (CRM) to                  Custom Records                           Progress updates from Matt Hamilton (CRM) required re
develop a consistent approach to collecting           Management, SK                           collection of equality monitoring data. Also links with LGID
equality monitoring data.                                                                      recommendations. Need to consider methods of
                                                                                               reviewing/monitoring progress.
New EIA toolkit to improve the use of Equalities             SK                 Nov-11         Mandy Baughurst (Learning & Development) and Suzanne
and Diversity information.                                                                     Kinder have updated the EIA toolkit in line with the new
                                                                                               legislation. Pilot underway - on track to launch.

A simplified and consistent approach to             Equalities Board, All,      Mar-13         Revised Assessment of Relevance Framework considered
prioritising EIAs to be embedded. Approach is a)       Equalities Task                         by the Equalities Board in July 2011. Agreed by Equalities
Assessment of Relevance; b) EIA Toolkit; c)         Group, Departmental                        Board.
Equalities & Diversity Information; d) Quality        Equalities Groups,
Assurance; and e) Performance Management.              Performance &
                                                     Improvement Team
Pilot new approach in 2012. Embed by 2013.
More effective and thorough use of Equalities and     All Departments,          Ongoing
Diversity information to be used to improve            Departmental
outcomes for customers.                              Equalities Groups,
                                                     Performance and
                                                    Improvement Team,
                                                             SK
Information published on Leicestershire County        Head of Human          July (annually)   Currently undertaken by Kam Sisodia.
Council website and intranet (CIS).                    Resources, NS
Links to information to be circulated using Email            JH                 Ongoing
Information Service.
Equalities Report and associated Action Plan             Internal               Mar-12         Equalities Report produced for 2010 Staff Survey. Equalities
produced and considered by the Equalities Board.     Communications                            Action Plan developed. No Staff Survey in 2011.
                                                    Manager, Equalities
                                                    Board, Kam Sisodia
Monitor and assess the findings of Staff Surveys            NS
and advise on implications for future work and
future Surveys.
        Prioritisation of need and effective practical     Community Budgets     Ongoing       Troubled Families a priority agenda.
        measures to address complex needs. Links to             Team
        Community Budgets Team focus on Troubled
        Families and Access to Services.



        Monitor, guide and advise work in this area.              JH

        Fora more representative of communities across      Communities and      Ongoing
        protected characteristics.                            Places Team

        Assist, guide and advise work of the Communities        JH, NS
        and Places Team, including the possibility of
        using other forms/procedures to enable
        participation in the process.


ng, Leadership, Partnership and Organisational Commitment
        Action Plan and Strategy reflects current issues          JH             November      Schedule of actions relating to updating the Action Plan and
        and priorities as well as work undertaken.                             (annually and   Community Cohesion Framework produced and worked
                                                                                every three    through. Consultation to begin in late December 2011/early
                                                                                  years)       January 2012.
        Action Plan to be used as main evidence of            JH, SK, NR          Jan-12       Waiting for Code of Practice and guidance to be produced
        County Council compliance.                                                             by Government Equalities Office/EHRC. Began collating
                                                                                               information needed to demonstrate compliance and
                                                                                               preparing Action Plan and Community Cohesion Framework
                                                                                               to ensure it is relevant, up to date and fit for purpose.

        Guidance produced, promoted and embedded                JH, SK            Dec-11       Waiting for Code of Practice and guidance to be produced
        within Leicestershire County Council .                                                 by Government Equalities Office/EHRC. Liaison with EHRC
                                                                                               re use of the material (agreed).
        Use a variety of means and opportunities to               All             Nov-11       Planning meeting on 20/09/2011. Rota produced for
        ensure that Equalities and Diversity becomes and                                       roadshows. Equalities & Diversity Team presence at each
        continues to be high profile. CMT (Corporate                                           CMT Roadshow, delivering key information and an Equality
        Management Team) Roadshow events in                                                    & Diversity related Quiz. Questions for Mick Connell in his
        October/November 2011 have an Equalities and                                           capacity as Chairman of the Equalities Board were gathered
        Diversity theme.                                                                       and answers facilitated.
Planning for other activities.                           NS, SC                     Regular planning meetings taking place. Development of
                                                                                    seminars programme. Seminars on a range of subjects (e.g.
                                                                                    Mental Health, Gypsies and Travellers, the Equality Act,
                                                                                    Faith) organised and delivered. Meet the Team/Workers
                                                                                    Group event took place. Input into promotion of Chairman's
                                                                                    Evening Celebration/Reception.

Review nature of Equalities & Diversity Team           JH, NS, SK         Jan-12    Review of 2011 Equalities and Diversity Month to include
support in the past (checking previous reports to                                   internal discussions and a report to the Equalities Board for
Equalities Board) and assess continuing support                                     their January 2012 meeting.
in the light of new capacity.

County Council Equalities bodies continue to        Chair of Equalities   Ongoing   Equalities bodies continue to operate. Need to review
develop and have a clear, meaningful and              Board, JH, NR                 current situation. Discussed the initiation and development
effective role in promoting and developing the                                      of an Equalities Forum.
Council's equality and diversity objectives.
Review nature of support from Equalities &                                Ongoing   Discussed at Team meetings. General Team input to
Diversity Team, recognising that such bodies are                                    Equalities Board papers. Arranged monthly meetings of
top priorities but Equalities & Diversity Team                                      Workers Groups Chairs with JH. Discussed possible
support to them is a medium priority.                                               Equalities Forum with Chris Housden.




Support to the Equalities Board to include                  All           Ongoing   General Team input to Equalities Board papers.
preparing papers, planning, briefing Chair etc.




Support to the Equalities Task Group.                                               Attendance at, and contribution to, meetings.
Support to Departmental Equalities Groups.                                          Attendance at, and contribution to, meetings, when invited.

Support to Equality Champions.                                                      Review the role and function of Equality Champions.
Support to Workers Groups.                                                          Arranged monthly meetings of Workers Groups Chairs with
                                                                                    JH. Holding of Workers Groups budgets. Support to events.
Effective leadership of the agenda by Corporate           Corporate           Ongoing   Paper on EIAs to be produced for CMT (January 2012).
Management Team (CMT), senior Managers and            Management Team,
elected Members.                                       Equalities Board,
                                                      Corporate Internal
                                                       Communications
                                                             Team
Support to Lead Member, including regular             Chair of Equalities     Monthly   Monthly briefing meetings with Mrs Pendleton. Liaison with
updates and briefings.                               Board, Assistant Chief             Mrs Pendleton with regard to issue of 'vulnerability' within
                                                       Executive, NR, JH                equalities groups.

Review to consider training on specific               Head of Democratic      Ongoing   Seminars on Mental Health, Gypsies and Travellers and
issues/processes e.g. EIA, Gypsy/Traveller                Services &                    Asylum Seekers/Refugees to be organised as part of
issues, Asylum, Mental Health, so that Members          Administration,                 Learning & Development Programme. Members and senior
have a good understanding of their role in               Learning and                   Managers to be targeted for attendance?
promoting the equality and diversity agenda.         Development, Cabinet
                                                     Lead Member, JH, SK

Equalities and Diversity to be more firmly             Equalities Board,      Ongoing   Annual programme of CIS/Learning and Development and
embedded within the workings of the Authority.       Equalities Task Group              Equalities and Diversity team linked subjects and activities.
                                                                                        Regular use of Managers Digest which will now encompass
                                                                                        an 'Equalities and Diversity' section.
Resource pack to be produced for use by all                   All             Nov-11    Work begun in identifying issues and associated images for
Departments.                                                                            use in Resource Pack.
Monthly topic to be chosen by Equalities &           All Departments, NR,     Monthly   To begin once Resource Pack has been completed and
Diversity Team and to be used for discussion                  JH                        circulated. To coincide with Annual programme mentioned
within Departments.                                                                     above.
Equalities and Diversity principles and practice            DR, NS            Ongoing   Issue of the future role and location of Leicestershire
are evident in all aspects of the work of                                               Working Together discussed at the Stronger Communities
Leicestershire Together and the new integrated                                          Board meeting on 04/10/2011. Meeting to discuss options
commissioning structure.                                                                required. Issue discussed at Equalities and Diversity Team
                                                                                        meeting
Identify opportunities to work with partners and       Leicester Shire        Ongoing   Discussed issue of Tensions Monitoring and use of LSEF
agencies on specific equalities projects with an     Equalities Forum, All              with Chhaya McDonald and Lynne Woodward.
emphasis on the efficient delivery of the Equalities
and Diversity agenda.
Needs analysis framework produced and used to                 SK              Sep-11    In progress - SK (Leicestershire County Council contact).
identify and prioritise the work of Leicestershire                                      Project commissioned through De Montfort University. This
County Council in helping vulnerable                                                    will also add to the evidence base for EIAs (LGID
communities achieve equality of outcomes in                                             recommendation).
Leicestershire.
Support the work of the LSEF.                                All             Ongoing     Equalities and Diversity Team to rotate attendance
                                                                                         (dependent on agenda items). SK and JH attended
                                                                                         December 2011 LSEF meeting.
Support to 'Vulnerable Communities' is an action             JH              Ongoing     Ongoing engagement with members of 'vulnerable'
area in the Community Cohesion Framework.                                                communities, e.g. Gypsies and Travellers, LGBT, Mental
                                                                                         Health etc.

Support to the Leicestershire Interfaith Forum is    NS, AM, Assistant       Ongoing     Interfaith Forum meetings are quarterly. Interfaith Forum
part of the Interfaith Work in the Community          Chief Executive                    met at County Hall in November 2011 as part of Equalities
Cohesion Framework.                                                                      and Diversity Month.
Evidence of an increase in participation from         JH, DR, Head of        Ongoing
currently under-represented groups in the           Democratic Services
decision-making process.                             & Administration


The information that people use is accurate, up-to-        JH, SC            Ongoing     Factsheets already produced and published on the
date and addresses common myths,                                                         Community Cohesion pages of the Leicestershire Together
misconceptions and the use of deliberate                                                 website. Use of Email Information Service. Development of
misinformation. Make use of Email Information                                            Resource Pack containing images that address myths and
Service and factsheets.                                                                  misconceptions.
Annual Stop and Tell Campaign and event.            Head of Youth Justice    Jan-12      Agreed with Anita Chavda.
Continue to raise awareness across all partner           and Safer
agencies.                                              Communities,
                                                      Equalities Board
Increase the level of hate incident reporting       Head of Youth Justice    Mar-14      Agreed with Anita Chavda. A new Hate Awareness E-
across the County by 10% against base line set in        and Safer                       Learning module piloted and launched.
2010/11 with a view to reducing hate incidents.        Communities,
                                                      Equalities Board
Monitor, guide and advise work in this area.               JH, NS            Ongoing
Excellence' level of the Framework maintained.        Equalities Board,      Annually    Discussions concerning the need to incorporate within the
Re-accreditation required in three years time.           Corporate                       2012-2013 Action Plan the need to prepare a Project Plan
Review annually the appropriate areas of the         Management Team,                    to deal with the re-accreditation requirements in 2013-2014.
Framework with regard to their current status.             NR, JH

Annual submission. Increase standing in the         Equalities Board, NS,   September    Workplace submission for 2010/11 has been submitted.
Stonewall Diversity Champions Index/Top 100                  SC             (annually)   2012 Submission completed. 2013 Submission due in
Employers list - a) from 32nd to within top 30 in                                        September 2013. Support and advice given to Leicester City
3rd year; b) to within top 20 in 4th year; c) to                                         Council on submission. Participation in Stonewall
within top 10 in 5th year.                                                               Conference in April 2012.
    Legacy to be used to strengthen ongoing                       SK           Ongoing
    Equalities and Diversity/Community Cohesion
    work.
Community Engagement and Satisfaction
    New strategy is promoted within Leicestershire        JH, Group Manager    Ongoing   Progress to be checked with Communities and Places
    County Council and its partners to ensure that         Communities and               Team.
    people from the protected equality characteristics          Places
    are engaged and involved in decision-making
    processes, strategies and initiatives.

    Making use of the new Engagement, Involvement          Communities and     Ongoing   Support to community groups, e.g. LGBT, Gypsies and
    and Participation Strategy, experience of work          Places Team,                 Travellers. Assisted with Consultation on Loughborough
    with vulnerable communities and improved use of        Communications                Walk In Centre and on access and equality within
    social media to ensure stakeholders are engaged,        Teams, JH, SC                healthcare.
    involved and participating.

    Review the way in which we communicate with            Equalities Board,   Ongoing   JH attended and supported event held by Action Deafness
    and provide information to disabled people,            Disabled Workers              and Action for Blind People. Development of Mental Health
    particularly when organising events or                  Group, DR, JH                Email Service linked to Citizens Eye 'HowRU? initiative.
    undertaking communication and engagement                                             Attended DWG Conference on 08/12/2011.
    exercises, including issues such as access to
    transport. Good practice to be embedded.

    Part of new Engagement, Involvement and               JH, DR, SC, Group    Ongoing   Ongoing use of Email Information Service.
    Participation Strategy.                              Manager Communities
                                                              and Places
Workers Groups are able and empowered to play         Equalities Board,    Ongoing   In place. HR advisers provide regular support. This is
an active role in policy development and service      Corporate Human                reviewed through quarterly meetings with Chairs of Workers
design/delivery. Review nature of Equalities and     Resources, Workers              Groups. Need to keep under review. Equalities Team
Diversity Team support to ensure that support is         Groups, All                 provides support on an ongoing basis. Instigated monthly
both manageable as well as effective.                                                meetings between Chairs of Workers Groups and JH.
                                                                                     Arranged meeting between Chairs and Mrs Pendleton re
                                                                                     issues of vulnerability. Regular and ongoing communication
                                                                                     between Equalities and Diversity staff and Workers Groups
                                                                                     Chairs. Meet and Greet session as part of Equalities and
                                                                                     Diversity Month.


Budget allocated for each of the current Workers                                     Successful DWG Conference held on 08/12/2011, attended
Groups. Successful conferences held; measured                                        by DWG, other staff and Managers (20% of attendees).
by % of evaluation forms received 'good' or 'very                                    Theme of conference was 'reasonable adjustment'. LGBT
good'.                                                                               WG Conference scheduled for 08/02/2012.

Equalities and Diversities Team to work closely                                      Instigated monthly meetings between Chairs of Workers
with Workers Groups and Human Resources                                              Groups and JH. Arranged meeting between Chairs and Mrs
(HR).                                                                                Pendleton re issues of vulnerability. Regular and ongoing
                                                                                     communication between Equalities and Diversity staff and
                                                                                     Workers Groups Chairs. Meet and Greet session as part of
                                                                                     Equalities and Diversity Month.

Human Resources (HR) support is provided to the                                      HR Advisers provide regular support, including attendance
workers groups on an on-going basis.                                                 at Worker Group meetings.
Need to provide sufficient and appropriate support    JH, Kam Sisodia      Ongoing   Development of Mental Health Email Service linked to
to staff/workers across the organisation.                                            Citizens Eye 'HowRU? initiative. Development of Mental
                                                                                     Health First Aiders initiative.
Inbox to be checked at least twice a week so that            All           Ongoing   Rota produced. SK to facilitate everyone being able to
feedback is current as well as accurate.                                             access the Inbox and to know where to locate it. Rota in
                                                                                     operation - working well.
Relevant, timely information (including Equalities   NS, SC supported by   Ongoing   Updated for April-July 2011. Ongoing maintenance required.
and Diversity plans and schemes), is easily            Website Team,                 Regular Equalities and Diversity Newsletter to be produced.
accessible from the Council's Website and                  Internal                  Significant updates for Equalities and Diversity Month
Intranet. Include key messages from Email             Communications                 (November 2011).
Information Service onto the intranet.                      Team,
    Managers are regularly informed of Equalities and     JH, NR, Corporate       Monthly /     Regular input into Managers Digest.
    Diversity issues, initiatives and developments.            Internal          fortnightly
    Production of Managers Digest, which includes a       Communications
    section on Equalities and Diversity.                        Team

    Also use of Email Information Service (to create                              Ongoing       Heads of Department included in relevant information.
    and include a Managers Outlook Group).

    Events marked include: Equality & Diversity           Corporate Internal      Ongoing       Hot topic about this to be launched at a later date.
    Month; International Youth Day; International Day      Communications                       Developed a Calendar of activities to link CIS updates,
    of Disabled People; International Day Against             Team, All                         Learning & Development opportunities and Equalities and
    Homophobia; Black History Month; International       Departments, JH, NS,                   Diversity information. Early development of faith-related
    Women's Day; Gypsy and Traveller Month;                      SC                             commemorations building on seminar held in Equalities and
    Holocaust Memorial Day.                                                                     Diversity Month 2011.

Responsive Services and Customer Care
    No one is disadvantaged in the way in which the        DR, SC, SK             Ongoing       Using consultation on Action Plan and Community Cohesion
    Council communicates and engages with                                                       Framework to provide an example of good practice - Easy
    communities.                                                                                Read version, use of Picture Bank.
    Ensure that Customer Satisfaction Survey is up to    Head of Shared         July 2012 and   Agreed.
    date and includes the protected characteristics.  Services, Corporate       then annually
    Identify any other action required.               Complaints Manager,
                                                               DR
    Ensure that PQQ is embedded within ESPO's              Corporate              Ongoing       The new PQQ equality questions and associated evaluation
    templates and guidance and those of any other      Procurement Team,                        guidance have now been uploaded to the intranet
    outsourced contractor.                                     SK                               Purchasing Guide. The questions and guidance have been
                                                                                                forwarded to ESPO for inclusion within its standard PQQ
                                                                                                (core and member-specific supplementary questions), which
                                                                                                is currently being refreshed.

    Ensure that the intranet Purchasing Guide makes                                             This action is well progressed following an initial review of
    appropriate reference to the Equality Act 2010,                                             the intranet Purchasing Guide by Suzanne Kinder to ensure
    including the change in terminology from 'equality                                          appropriate reference to the Equality Act 2010, which led to
    strands' to 'protected characteristics'.                                                    a number of amendments.

    Disability Access Statement to be included in the     Property Services                     To agree with John Lager.
    PQQ process.
 Availability of prayer/reflection/multi-faith facilities     Head of Property         Apr-12        This is being considered as part of the Corporate
 that meet the needs of Leicester Shire's diverse             Services, Head of                      Accommodation Review. Work nearing completion.
 communities.                                                     Facilities
                                                              Management, NS
 Fittings and facilities are not perceived to be             JH, SC, John Lager       Ongoing        Discussions on possible work and input between SC and
 discriminatory (however unintentionally). Make                                                      JH. Consultation on War Memorial statues.
 recommendations and give guidance when
 necessary.

A Modern and Diverse Workforce
 Quarterly monitoring reports produced and used                Department             Ongoing /      Equalities Board and Department Equalities Groups receive
 by Department Management Teams (DMTs).                     Management Teams          Quarterly      quarterly performance data and consider appropriate
                                                                                                     actions to meet targets.
 Delivered pilot programme and evaluated the                Head of Learning and       Apr-12        Scheme currently being scoped.
 impact of the scheme.                                          Development
 Production of six-monthly reports from                        Head of Human        Ongoing / Six-   Papers to be presented to Equalities Board every six
 departmental Reasonable Adjustment Co-                          Resources,           monthly        months.
 ordinators.                                                    Departmental
                                                            Management Teams
 As part of the employment monitoring process to              Equalities Board,       Ongoing        Oracle Self Service implemented – this will be used to
 have increased the percentage of people                        Departmental                         encourage people to declare.
 declaring sexual orientation, religion and belief           Equalities Groups
 and disability.
 100% of all managers have attended the course.              Equalities Board,        Ongoing        Being progressed, numbers regarding take-up to be
                                                              Departmental                           confirmed. All managers attend the course and then every 2
                                                            Management Teams                         years thereafter complete the Managing Diversity refresher
                                                                                                     E-Learning (which has been updated). In addition, all staff
                                                                                                     should complete the 'Introduction to Equality and Diversity'
                                                                                                     E-Learning module (also updated).

 100% of all staff have attended the course.                Equalities Board, All     Ongoing        Being progressed, numbers regarding take-up to be
                                                                Managers                             confirmed.
 Programme of courses/seminars linked to                        Learning &                           Discussions with regard to programme of courses/seminars
 Equalities and Diversity developed and                      Development, JH                         have taken place between Learning & Development and
 implemented.                                                                                        Equalities and Diversity staff. Agreed training on 'Equally
                                                                                                     Yours'. Seminars to be based on those that took place
                                                                                                     during Equalities and Diversity Month 2011.
              All Action Plans to include an EIA.       Department       Ongoing   Completed. Organisational Change action plans include
                                                    Management Teams,              EIA's. Monitored regularly.
                                                       Departmental
                                                     Equalities Groups
              Equal Pay review carried out.           Head of Human      Oct-12    Started and will be completed in March 2012.
                                                        Resources




Department.
Extra Information




To conform and meet the requirements of the
Equality Act 2010. Following April 2012 deadline,
requirement to publish information at intervals of not
greater than four years beginning with the date of
last publication.
Update required.




Quality Assurance role to be performed by
Equalities Task Group and Departmental Equalities
Groups.




Work involves Performance and Improvement Team
with support from Departmental Equality Groups and
the Head of Human Resources (HR).




Ensure that there is communication between HR
and Equalities & Diversity Team.
Communication from HR needed so that this can be
actioned immediately.
Link to Action Number 16.
Changed original wording from 'highest
unemployment' to 'social exclusion'. Social exclusion
to encompass deprivation, unemployment. Links to
community tensions and possible far right activity.
Links to Troubled Families and Access to Services.

Need also to review projects that arise out of this
work. .




All to be involved in this process.




To conform and meet the requirements of the
Equality Act 2010. Following January 2012 deadline,
requirement to publish information at intervals of not
greater than one year beginning with the date of last
publication.




Activities based around Samantha Sirisambhand's
existing work. All to be involved.
Other activities to which we are committed in 2011
include 'Ask Mick', Chairman's Evening
Celebration/Reception, Department-led and
Workers Groups-led activities, lunchtime seminars.




Scrutinise continuation of action/role.




Need to look at the functions and increasing
importance of the Equalities Board in
'mainstreaming' Equalities and Diversity (including
with respect to Lower and Middle Tier Managers).
Also, use of Departmental Equalities Groups with
respect to EIAs. Review of Equality Champions role.

Need to manage the expectations of the Equalities
Board bearing in mind the Equalities & Diversity
Team's new capacity. All to be involved in the
production of papers, depending on work area.
NR and JH to be involved as and when required.




Identified as an issue via the Level 3 Assessment.
May involve a specific piece of work undertaken by
the Equalities Task Group.




LSEF encompasses Leicestershire County Council ,
District and City Councils, NHS, Police, Prison and
Fire Services.


Need to ensure that LSEF is not a 'talking shop' but
an active body.
Need to be clear about the nature and extent of our
involvement. Need initially to review who goes to
LSEF meetings.
Links to Community Cohesion Framework.



Links to Community Cohesion Framework. NS to
assess the extent of our involvement and liaise with
Forum Chair.
Links to Community Cohesion Framework and
'Support to Vulnerable Communities' and
'Democratic Involvement' programmes. Work to
involve Full Council Meetings, use of social media
and Internet.
Specific action within the 'Address
Discrimination' area of the Community Cohesion
Framework.




Initial role would be to support the Equalities Board.
Obviously, when/if the process of re-accreditation
commences we will all need to be involved.
Links to Community Cohesion Framework and
'Support to Vulnerable Communities' and
'Democratic Involvement' programmes.




Make use of partners such as Leicestershire Centre
for Integrated Living (LCIL).




Make use of Email Information Service in addition to
more 'mainstream' communication mechanisms.
Ensure that feedback is not confined solely to use of
the Leicestershire County Council website. Ensure
that feedback is accessible in terms of the language
that it uses.
Will require input from Equalities Board and
Corporate HR (though obviously dependent on the
nature of the support given).
A weekly rota system to be implemented.


Requires at least one person to have responsibility
for ensuring that website and intranet pages are
kept updated.
Simply an add-on to Email Information Service.
Links to work concerning lower and middle tiers of
management.
Need to focus on whether we simply promote or in
some cases arrange events. Need to explore the
possibilities surrounding use of the International
and Interfaith Calendar produced annually (part
of 'Interfaith work' in the Community Cohesion
Framework).


Need to consider carefully how we balance the need
to cover community languages and the resource
implications.




PQQ questions to be compliant with Equality
Act2010.




Disability stipulations to be compliant with Equality
Act2010.
Ensure involvement of members of faith
communities both internally and, where necessary,
externally.

Need to promote Council buildings as reflective of
the communities that use them.




Links to Action Number 8.




Links to Action Number 37.
Links to Action Numbers 8, 10 and 11.

						
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