Job application pack by N1di70N

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									Make A Difference .. Join Our Team
Care & Repair Cymru are the “Older People’s Housing Champion” and are a national
charitable body that works to ensure that all older people have homes that are safe,
secure and appropriate to their needs.

We provide services to the network of 22 welsh Care & Repair Agencies including
policy and info, training and events, co-ordination of funding applications to the
Welsh Government, and performance/outcomes evaluation to the agencies.

We have two part time opportunities to join our team where you will enjoy the
benefits of working for an Investors in People silver organisation, including flexible
working.


Events & Training Administrator 3 days / week (Tues, Wed & Thurs)
£14,448 - £ 16,318 (£8,669 - £9,791 – pro rata)


Agency Performance & Funding Administrator 3 days/week (Tues, Wed & Thurs)
£16,650 - £18,415 (£9,990 - £11,049 - pro rata)

Visit      our     website       http://www.careandrepair.org.uk/recruitment/       or
www.chcymru.org.uk for further details on the posts or call 029 20 674835 for a job
pack.




                    Member of Community Housing Cymru Group
     Events & Training Administrator

     Many thanks for showing interest in the above post.

     You will find the following details in this job pack:

       Job description, person specification and information on terms and conditions.

       Application form.

       Equal opportunities form. This form will not be used at any stage of the
        recruitment process, and will be separated from your application form immediately
        on its receipt. Any information given on this form will remain confidential and will
        only be used for monitoring purposes to assess the effectiveness of our equal
        opportunities policy.

       Background information on the Group.
       Organisational structure.

     The completed application form and equal opportunities form must be returned,
     marked Private and Confidential – Events & Training Administrator to:

     Care & Repair Cymru
     2 Ocean Way,
     Cardiff,
     CF24 5TG

     Or emailed marked in the subject tab as Private and Confidential – Events & Training
     Administrator Post to Heather.Dungey@careandrepair.org.uk by 5pm 27th July.
     Please note, CVs will NOT be accepted.

     Interviews will be held at the above address on Friday 10th August.

     If you have any queries, please contact me on 029 2067 4813.

     We look forward to receiving your completed form in due course.

     Yours Sincerely




Phillipa Knowles
Director, Central Services
                              JOB DESCRIPTION

Post:                      Events & Training Administrator


Responsible to:            Head of Learning and Enterprise

Grade:                     Admin assistant

Salary:                    £14,448 - £ 16,318 (SCP 10 to 14)
                           (£8,669 - £9,791 – pro rated)

Based:                     Cardiff

Hours:                     Part time – 21 hours per week (Tuesday, Wednesday and
                           Thursday)

Key contacts:              C&R Agency and Group staff.


OBJECTIVES OF THE POST:

To provide friendly and efficient administrative support to Care & Repair Cymru’s
Events & Training team


TASKS:

   1. Word processing, note taking, data entry, filing and photocopying

   2. Production and updating of databases, spreadsheets, documents from PDF’s
      and other sources as required


   3. Research items for Senior Managers.
  4. Receive and respond to external telephone calls in an efficient and friendly
     manner.


  5. Check and act on incoming email to the events team
  6. Referral of clients to C&R Agencies as necessary in response to their
     enquiries

  7. Maintaining Care & Repair Cymru’s contacts


  8. Preparing, servicing and clearing of training/meeting rooms when in use


  9. Supporting the team at external events (exhibitions, conferences etc.)


General:

  1. Attend staff meetings and other organisational forums as required.

  2. Attend appropriate training courses as required.


  3. Any other reasonable tasks that may from time to time be requested.
Person Specification

Listed below are the requirements needed to undertake this job. These will form a
key part of the selection process and your ability to meet these criteria should be
demonstrated in the relevant sections of the application form.


                 NECESSARY REQUIREMENTS
CRITERIA
                 E (Essential) D Desirable
Qualifications   English and maths o level/GCSE or equivalent E
                 1 years office experience E

                 Attention to detail E

                 Good communication skills, both oral and written E

                 Good organisational skills E

                 Good interpersonal and customer service skills E

                 A commitment to maintain high customer care standards E

                 An ability to work using own initiative within boundaries E

                 An ability to work effectively with people across a wide
                 range of levels and responsibilities E

Experience,   Good attention to detail E
Knowledge
Qualities and Good team working skills E
Skills
              Excellent IT skills including Microsoft word, outlook, excel
              and powerpoint E

                 Good keyboard skills E

                 Good numeracy skills E

                 Has tact and diplomacy E

                 The ability to maintain confidentiality E

                 The ability to research D

                 A genuinely 'hands-on' work ethic E

                 Self-motivated, energy, drive & commitment E

                 Works effectively and co-ordinate priorities and initiatives,
                meeting deadlines E

                Ability to speak and write Welsh D

                An ability to write messages (E), semi-routine letters (E)
                and simple reports which are clear and structured (D)


Location

The post will be based at Community Housing Cymru Group’s offices in Cardiff.

The post requires an ability and willingness to undertake work outside normal office
hours.
Background to the Group

Community Housing Cymru (CHC) is the membership body for housing associations in
Wales, which are all not-for-profit and provide around 136,000 homes and housing services
throughout Wales.
We exist to enable housing associations and community mutuals to work effectively and
flourish in Wales.

Our vision is to be:

      A dynamic, action based advocate for the not-for-profit housing sector.
      A “member centred” support provider, adding value to our members’ activities by
       delivering services and advice that they need in providing social housing,
       regeneration and care services.
      A knowledge-based social enterprise.

Community Housing Cymru, Care & Repair Cymru and the Centre of Regeneration
Excellence Wales (CREW) entered into a formal group structure arrangement on 1 July
2010.

Nick Bennett, current Chief Executive of Community Housing Cymru, is the Chief Executive
for the Group, and he is supported by Chris Jones, Managing Director of Care & Repair
Cymru; Dave Adamson, Chief Executive of CREW; Phillipa Knowles, Director of Central
Services and Sioned Hughes, Director of Policy and Social Enterprise. The new group
structure was formally launched at the Royal Welsh Show on Monday 19 July 2010.


CHC Group members




Care & Repair Cymru is the national body that actively works to ensure that all older people
have homes that are safe, secure and appropriate to their needs. This is achieved by
listening to the needs and desires of older people and articulating this information to policy
makers at the National Assembly for Wales. Care & Repair Cymru is able to access the
needs of older people through the all Wales coverage of local Care & Repair Agencies. Care
& Repair Cymru ensures support to Care & Repair Agencies through a good practice and
policy framework that focuses on the housing, health and social care needs of older people.
The Centre has been established to promote integrated regeneration throughout Wales by
sharing experience, good practice and regeneration skills across all the professions that
contribute to the regeneration process. CREW aims to connect people and places, and to
develop techniques and practices that will assist all those in Wales who are involved in the
regeneration process.
Working with Us

We recognise the value of our staff in delivering an excellent service to our members
and this is reflected in the benefits we offer including:

An Opportunity to Make a Difference

The opportunity to impact on the lives of the people of Wales who need housing and
to be part of a successful, innovative, proactive and caring organisation.

A Commitment to Staff Learning and Development.

CHC was awarded gold IIP standard in 2010 and C&RC silver in 2011.

Staff Involvement in Decision-Making Processes.

Staff are involved in informing the Business Plan and priorities for the year ahead.

Working Week

We operate a 35 hour working week, subject to the provisions of our flexible working
arrangements to suit the services we provide.

Work-life Balance

We offer a range of options including part-time, compressed hours, flexi-time and
adhoc home working in line with our service provision committments.

Health and Well Being

We provide a safe and healthy working environment. We offer subsidised gym
membership and run a company paid healthcare plan for all staff to help pay for
everyday healthcare including dentist, optician and physiotherapy costs. The
scheme also offers a free 24 hour confidential helpline and counselling sessions.

Holidays

A minimum of 25 days leave per year that increases with service to a maximum of 30
days, plus 8 bank holidays and 4 extra concessionary days.



Induction and Performance Development Reviews

New staff benefit from a tailored, comprehensive induction programme.

All staff receive an annual Performance Development Review where their progress
and achievements throughout the year are discussed along with an evaluation of
past training and development activities, and this review also serves to determine
future work objectives and training and development opportunities.

Pension Scheme

Staff are eligible to join the Social Housing Pension Scheme from day one of
employment - This is a final salary scheme which is a rare and valuable benefit in
today's pensions climate.

Commitment to Equality and Diversity

We have a genuine commitment to equal opportunities and value the diversity of our
staff, members and their tenants.

								
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