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					Job Description
Job Title:              Senior Matron, Senior School (Residential)

Reporting to:            Head of Boarding

Key Purpose of the       To manage the matron team to assist with and contribute to
Job                      the care and supervision of all students, with particular
                         responsibility for the health, clothing and general well-being of
                         those in the Houses, providing a residential matroning
                         presence and support to the House teams
Written by:              Lou Belrhiti, Head of Boarding
Date:                    November 2011

Key Accountabilities

   Senior Matron Accountabilities (c 60% of time)
   1. Managing the Matron Team: To oversee arrangements for the matron service
      and provision in all Houses which includes line managing, rostering, compliance,
      training, development and performance reviews; co-coordinating of external
      appointments (such as dentist, hospital); end of term house ‘close down’ /
      beginning of term House ‘wake up’ procedures; and marketing the School’s
      boarding to ensure an efficient and effective level of matroning is consistently
      delivered throughout the School
   2. Health & Welfare and Strategy: working with the medical and pastoral staff in
      developing an over-arching Health and Welfare Strategy for all students to
      provide a written articulation of sound health and welfare practices which is
      followed in the day to day care of students
   3. Continuous Improvement & Development: To be responsible for the review
      and revision of the procedures for all matrons, and to work closely with the Head
      of Boarding by recommending, drafting and, following approval, implement
      ‘matron’ policies in order to keep the School up-to-date and compliant with the
      National Minimum Standards for Boarding Schools, national developments
      pertaining to teenagers at boarding school, their development and welfare needs
   4. Residential Matroning Service: To provide a residential matroning service
      (including ‘sleeping-in’ in particular boarding houses on occasions if required) to
      the boarding community, particularly during out of normal operational hours as
      part of the emergency escalation team in order to ensure House staff feel fully
      supported in their accountabilities in circumstances when a matron’s touch is
      needed to reassure the pupil, parent or assist the situation
   5. Systems, Documentation and Administration: To work closely with the Head
      of Boarding to prepare the sections in the Boarding Management Handbook (and
      Day House equivalent) that relate to matroning duties, behaviour and roles, draft
      all supporting documentation, instruct on and monitor their implementation by the
      Matron team and set up appropriate filing and retrieval systems in order to ensure
      that information relating to the matron activities in the boarding and day houses is
      readily accessible and can be used for audit, reporting and decision-making

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   General Matron Accountabilities (c. 40% of time)
   6. Welfare: To provide a sympathetic presence in the house, being sensitive to
      those who are having difficulties coping with school life; guiding them to make
      sound choices; liaising closely with other relevant staff concerning the progress
      and welfare of students; passing on all concerns about individuals in the House to
      the HM, School Nurse or Designated Child Protection Officer; and contributing to
      the induction arrangements for new students joining the house so as to provide
      the highest standards of care and an environments where students are happy
      and can thrive.
   7. Health and Medical Arrangements: To oversee the medical arrangements in
      any House to which assigned by holding daily ‘surgeries’ at appropriate times;
      referring medical matters to the School Nurse, doctor, or the hospital when
      appropriate; responding to medical emergencies; dealing with routine
      appointments; attending to sick children, including those in the Sick Bay; covering
      for matrons in other Houses; and administering any prescription or non-
      prescription medication in accordance with the School’s guidelines, as directed by
      the School Nurse in order to provide health care to boarders
   8. Policies and Procedures: To be familiar with and adhere to the requirements of
      the National Minimum Standards for Boarding Schools; school policies especially
      those pertaining to child protection / safeguarding, anti-bullying, substance
      misuse and Health and Safety, and to be aware of the appropriate response
      needed in these areas; the contents of the Boarding Management Handbook and
      to follow the practices outlined therein in order to provide adequate levels of care
      to boarders and support colleagues.
   9. Professional development: To attend and contribute to House boarding staff
      meetings, matrons’ meetings and INSET as required by HM, HoB, School Nurse
      or Deputy Headmaster (Staff); undertake relevant professional training and
      development; and to develop the matron team in order to keep up-to-date with
      best practice.

(Need to provide details of the key performance indicator(s) used to measure the
effectiveness of delivery against each accountability)
    1. Managing the Matron Team: Consistent approach and record keeping; fair
        division of labour; efficient use of resources; positive feedback
   2. Health & Welfare and Strategy: A written document and sound understanding,
      among students and pastoral staff of how it is practiced; seen to be making a
      positive contribution to the pupil experience
   3. Continuous improvement & Development: Freshly reviewed written policies
      and procedures being followed by matrons on a day-to-day basis, with the
      outcomes clearly visible
   4. Residential Matroning service: excellent service delivered; out of hours calls
      responded to promptly, courteously and effectively; provides a reassuring
      presence to all involved; escalation process clearly and appropriate followed;
      ‘sleep-in’ duties if required carried out smoothly and compliantly
   5. Systems, Documentation and Administration: effective contribution to
      document and systems development; all supporting forms are clear and easy to
      fill out; filing and retrieval systems in place; staff know what to document, in what
      detail and in what time frames; all records accurate, up to date and ready for

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        audit / inspection
   6. Welfare: boarders feeling comfortable, well-looked after, listened to, supported,
      valued; parent, when asked, providing positive feedback
   7. Health and Medical Arrangements: Good treatment, timely referrals, healthy
      boarders, children feeling cared for
   8. Policies and Procedures: a safe environment in the House; boarders clear on
      important matters of health, safety, safeguarding, emergency procedures,
      behaviour, responsibilities and lines of communication; compliance with the NMS
   9. Professional development: matrons aware of new developments in the school;
      of best practice in their areas; taking opportunities for professional development /
      routes to improvement

Key Dimensions Impacted by the Job: (managers and supervisors; other roles only if
(Include number of people managed and job titles; income, and budgets expressed in
£pa (state year)

   Number of Day Houses: 5
   Number of Day students: 550
   Number of Day matrons: 1
   Number of Boarding Houses: 5
   Number of Boarders: 330 (ages 13-18)
   Number of Boarding matrons: 2 / 3 per House, working flexible hours

Key Skills and Experience: (Knowledge, Experience, Skills & Abilities)
(List all relevant qualifications & length of post-qualification experience, or in-the-job
experience, that is necessary)

   1.   Matroning management experience (minimum 3 years as a Matron and preferably
        1 year with line management responsibilities) gained within an outstanding
        boarding school environment
   2.   Residential matron experience (minimum 1 year) or residential experience within
        a boarding school environment in another associated role; sound understanding
        of what an excellent boarding experience looks like and the contribution an
        outstanding matron service can play in achieving this
   3.   First Aid – full three day course
   4.   Sound skills using Outlook, Word, Excel and a MIS
   5.   Experience in childcare
   6.   Clean Driving Licence, age over 21 for insurance purposes
   7.   First class interpersonal skills
   8.   Sound understanding of Safeguarding & Child Protection; Medical Protocols;
        Health & Safety; School’s policies; NMS
   9.   Excellent communication skills, written and oral

                                      Page 3 of 6
    10.   Flexible, practical, able to work in a team and take direction, enthusiastic and
          positive in outlook

Key Interfaces:
(Internal and External organisations or people (including job title) with whom you have
regular contact)

1. All staff at the Senior School
2. All students and prospective students
3. Parents and guardians; prospective parents and guardians; and agents
4. Outside agencies (e.g. medical services, domestic services, travel companies)

Operating Environment and Context of the Role:
(The most challenging features (and reasons) of the job; any critical time constraints, the
impact, influences and consequences of the work done etc.)

St Bede’s Senior School houses around 900 students, aged 13-18 years, of whom
approximately 330 are multi-national boarders. The students are housed in 10 houses,
five Day and five Boarding. Some of these Houses are purpose-built, modern and the
designed to the highest specifications. The School employs a School Nurse and an
assistant nurse, both of whom work closely with the job-holder on pupil health and
wellbeing strategies and operational issues.
The most challenging feature of this role is to identify and meet the needs of each and of
all students, which may be complex, profound and compounded by learning difficulties,
language difficulties, cultural difficulties and the intensity of boarding life; and then to lead
the team of matrons to support the nurses and Housestaff in delivering an outstandingly
good health and welfare service which is consistent across all ten Houses.
This new role represents a great opportunity (by reviewing current practice and
considering best practice externally) to be influential in the provision of exceptional
medical and pastoral care by leading less experienced and qualified matrons to provide
caring environments, nurturing relationships and practical assistance to the children; and
in the delivery of an outstanding professional service to parents and guardians. The role
is residential and will provide a reassuring service on such out-of-hours occasions when
a matron’s touch is what is needed. ‘Sleep-in’ duties are likely to be no more than once
or twice a term.
Residential staff within the House system are in loco parentis (both legally and
pastorally), for that reason the job-holder is expected to role model extremely high
standards of personal behaviour and ensure the same from each and every member of
the matron team; all are visible role models for our pupils. Staffs’ care of students
extends beyond the boarding house and they play a fundamental role in their total
welfare and well being, helping them develop into self-confident and purposeful young
adults, pass through key stages of their physical and emotional development and
prepare to enter the wider world beyond school as well rounded citizens. Each child is
unique and must be cared for accordingly, whilst always bearing in mind perceptions of
fairness and consistency in approach.

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(Details of responsibilities in relation to Safeguarding regulations and any other legal
entity or any other governance and compliance. Our minimum statement is stated below
and should appear in all job profiles along with any further specific requirements for the
St. Bede’s School complies fully with the DCSF Guidance ‘Safeguarding Children and
Safer recruitment in Education’ and is committed to safeguarding and promoting the
welfare of children and young people. The jobholder is expected to share this
commitment and comply with all associated internal policies and procedures.

In addition the job holder will ensure that all staff under direct control and all ‘visitors’ to
the houses understand and comply with Safeguarding policies and procedures.
Delegated Authority:
(Clear statement of any Delegated Authorities, to ensure we have clear, documented
control over who can perform what task)
Type here:

Organisation Structure Chart:
(An organisation structure chart should be attached which highlights the reporting
relationships. It should show where the job fits within the overall structure (reporting to,
peers, direct reports etc) including dotted line reports where appropriate)
Organisation chart attached

Job Holder:        Name:                                            Date:
                   Job Title:
Approved by        Name:                                            Date:
                   Job Title:
Approved by        Name:                                            Date:

                                      Page 5 of 6
Organisation Chart

                                             Job Title

       Job Title     Job Title   Job Title               Job Title   Job Title         Job Title
        Level         Level       Level                   Level       Level             Level

       Job Title     Job Title
        Level          Level

       Job Title

       Job Title
                                                                                       Role to be

                                     Page 6 of 6

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