INTERSTATE - Job Design by fB7N0g

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									                                INTERSTATE

PURPOSE
Interstate cases are CSE cases in which the parties reside in different states and
one state’s child support agency forwards a request for assistance to the other
state's child support agency.

The Uniform Interstate Family Support Act (UIFSA) is the law that governs
establishment and enforcement of child support orders across state lines. UIFSA
was adopted by North Carolina in 1996. The following proceedings can be
brought under UIFSA:

 Establishment of an order for child support;
 Enforcement of a support order and income withholding order of another state
    without registration;
 Registration of an order for child support of another state for enforcement;
 Modification of a child support order issued by a tribunal of this state;
 Registration of a child support order of another state for modification;
 Determination of parentage;
 Assertion of jurisdiction over nonresidents (long-arm).
[See the CSE Manual (R01-11).]

TASK: UNDERSTAND INTERSTATE BASICS
Central Registry Responsibilities –
Federal regulations require states have a central registry to receive and
disseminate interstate referrals and to respond to inquiries concerning interstate
cases. The North Carolina Central Registry is maintained by the Interstate Unit
at the CSE Central Office. Central Registry responsibilities include:

 Acknowledging receipt of the case;
 Creating case in ACTS, if appropriate;
 Determining the completeness of the documentation received;
 Requesting missing documentation from the initiating state;
 Forwarding the case to:
     The defendant's county of residence for requests for establishment;


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     The defendant's county of residence for requests for enforcement of
         another state’s order; or
     The county where the order was entered for requests for enforcement of
         an existing North Carolina order.
 Notifying the initiating state about which local CSE agency is now responsible
    for the case;
 Responding to any request for information from the initiating state within five
    (5) days.

NOTE: All of the above duties (except the final one) must be completed within
      ten (10) days of the request for service.

[See the CSE Manual (R02B.]

Initiating Case Monitoring Time Frames –
 Within twenty (20) calendar days of locating the NCP in another state, refer
    the case to the responding state’s central registry, if appropriate.
 Within thirty (30) calendar days of a request for additional information, provide
    the information or notify the responding state when the information will be
    forthcoming.
 For any case that is in non-payment status and ninety (90) days have elapsed
    since the last contact, request a status update from the responding state's
    local agency. Nonpayment status includes CSE cases for which an order for
    support has not been established, as well as CSE cases with an order but the
    obligor is not paying.
 Within ten (10) working days of receipt of new information, notify the other
    state.

Responding Case Monitoring Time Frames –
 Within seventy-five (75) calendar days of receipt of the request for services,
    begin location services if needed. If unable to proceed, request needed
    information from the initiating state.
 Within ten (10) working days of locating NCP within a different jurisdiction in
    the state, transfer case to that jurisdiction and notify the initiating state and
    NC Central Registry.
 Within ten (10) working days of locating the NCP in a different state:
     Return paperwork to the initiating state with the new verified address
         information; or


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     At the direction of the initiating state, forward paperwork to the central
         registry in the new initiating state and notify the central registry where the
         case was sent.
 Within ten (10) working days of receipt of new information, notify the initiating
    state.
 The local CSE agency must immediately advise the petitioner when a
    determination is made that jurisdiction over the respondent or obligor cannot
    be obtained.
 When a support order is entered in the local tribunal, copies of the order must
    be provided immediately to the initiating state and obligor by first-class mail.
    The local CSE agency must provide a copy of a registration confirmation
    order or modified support order to the issuing tribunal within thirty (30) days of
    issuance of the order. A copy must also be forwarded to every tribunal where
    the previous order was known to be registered.



                    COMMUNICATION WITH OTHER STATES

Communication with the other state can be conducted electronically through the
use of CSENet or manually through documents, phone calls, etc.

                               CSENet Communication
CSENet is a nationwide communications network linking individual state child
support enforcement systems. Through the network, states use standard
transactions to electronically request or report information. The ACTS/ CSENet
interface automates sending and receiving interstate communications regarding
interstate case processing activities, including the following:

 Requesting interstate services from another state;
 Handling interstate NCP locate requests;
 Establishing and enforcing interstate paternity and support orders;
 Exchanging case and participant data updates

Review the Interstate Reference Table to determine if CSENet can be used to
communicate with a specified state:

 Screen IRG (12.02): To view the availability of automated CSENet functions,
    enter the state code and press ENTER.




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TASK: PROCESS AN INCOMING CSENET TRANSACTION
 Screen I51 (12.01.ENTER; select desired view option.ENTER): Select line #
    of incoming transaction.
 Screen I52: Select line # and F6 to search for participant MPI #.
 Screen C0D: Review NCP’s SSN/ DOB/ Race/ Sex; select line #.ENTER.
 Screen C0C: F3 until returned to Screen I52.
 Screen I52: Select NCP line #.ENTER.
 Screen I58: Review data; to select data to update ACTS, enter “X” and F9; or
    F2 to return to Screen I52.
 Screen I52: Continue to review returned data as needed.
     F11 to complete the transaction.
     F10 to delete the transaction. F10 again to confirm deletion.
[See the CSE Manual (R07B) for more information on incoming transactions.]

TASK: GENERATE AN OUTGOING CSENET TRANSACTION
 Screen I64 (12.03.case #.ENTER): Enter required function, action and
    reason code; F9.
 A CSENet trigger record created.
[See the CSE Manual (R07C) for more information on outgoing transactions.]

                           Manual Ongoing Communication

TASK: SEND A CSE TRANSMITTAL # 2
Complete a CSE Transmittal # 2 (DSS-4703) (09.01.15) to request or provide
additional information to another state in previously referred cases. Send the
transmittal directly to the local entity.

A Transmittal # 2 might be used to notify the other state of:

 Status Request
 Notice of Hearing
 Document Filed
 Status Update
 Notice of Case Forwarding
 Order Issued/Confirmed

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 Notice of Arrearage Reconciliation/Determination of Sum Certain
 Change of Payee/Redirection of Payment
 Additional information

TASK: RECORD MANUAL COMMUNICATION ACTIONS
When information requests/responses for interstate actions are sent or received
through the mail, record this information in ACTS. Use the following procedure:

 Screen URS (03.09):
     Enter “X” beside the description of the activity.
     F5 to add notes; F9.
     F9 to confirm.
     If multiple actions are taken, repeat the process for each activity.


           INTERSTATE ESTABLISHMENT – NC RESPONDING

Upon receipt of the CSE case from the Central Registry, local CSE must:

 Begin providing services;
 Request any needed information from the initiating state;
 Confirm NCP’s location, if needed;
 Process the case to the extent possible.

TASK: REVIEW UIFSA PACKET INFORMATION FOR COMPLETION
 CSE Transmittal # 1 (DSS-4556) (09.01.06);
 Uniform Support Petition (DSS-4552) (09.01.01);
 General Testimony (DSS-4553) (09.01.02/03/04);
 A copy of the child’s birth certificate, if paternity is at issue;
 Affidavit Of Parentage (DSS-4697) (09.05.05), if paternity is at issue;
 Affidavit In Support Of Establishing Paternity (DSS-4555) (09.01.05), if
    paternity is at issue;
 Ensure information entered into ACTS matches incoming petition;

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 Screen C8C (03.06; F2): Review interstate fields for accuracy.
 Review jurisdictional requirements.

TASK: CONFIRM NCP’S LOCATION
 Review case events (03.05) for an “LPVR” event to determine if Postmaster
    Verification Request (DSS-4466) has been sent.
 If no event is present, send Postmaster Verification Request (DSS-4466)
    (09.06.08) to the address provided by the initiating state.
 Notify other state of any new verified address:
     Send a CSE Transmittal # 2 (DSS-4703) (09.01.05). Enter notes on the
         “CST2” event; or
     Generate CSENet transaction (12.03).

                Voluntary Establishment Of Paternity And/Or Support
Refer to the “Paternity Establishment - Job Design” and “Support Establishment -
Job Design” for procedures on voluntarily establishing paternity and/or support.

TASK: RECORD INTERSTATE ACTION
 CSENet states –
     Send CSENet transaction to notifying other state of action taken - Screen
         I64 (12.03).
 Non-CSENet states –
     Send notification of order to the other state, using the Child Support
         Transmittal # 2 (DSS-4703) (09.01.05); and
     Enter “X” in the OBLIGATION ESTABLISHED field on Screen URS
         (03.09) to document action.
For both CSENet and Non-CSENet states, forward a copy of the order.

                 Judicial Establishment Of Paternity And/Or Support
If the NCP fails to respond or will not voluntarily enter into an agreement for
paternity and/or support, proceed with judicial action.

TASK: FILE INTERSTATE ACTION
 Print Civil Summons (DSS- 4668) (09.07.07).
 Print Notice of Hearing (DSS-4621) (09.06.10).

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 Complete AOC Cover Sheet (AOC-CV-750) available at www.nccourts.org.
 File the above documents with the interstate petition that was received from
    the initiating state.

TASK: RECORD INTERSTATE ACTION
 CSENet states –
     Send CSENet transaction to notify other state of action taken - Screen I64
         (12.03).
 Non-CSENet states –
     Notify the other state of the action taken by sending the Child Support
         Transmittal # 2 (DSS-4703) (09.01.05); and
     Document action on Screen URS (03.09).
For both CSENet and Non-CSENet states, forward a copy of the order.

TASK: ESTABLISH PATERNITY/ SUPPORT OBLIGATION JUDICIALLY
Refer to the “Paternity Establishment - Job Design” and “Support Establishment -
Job Design” for procedures on establishing paternity and/or support through
judicial proceedings.

 Document service of process;
 Schedule “HURS” (UIFSA Hearing) court hearing (03.02.01):
     CSENet states –
          Send CSENet transaction to notify other state of action taken - Screen
             I64 (12.03).
     Non-CSENet states –
          Document action by entering “X” in HEARING / APPT. SET field on
             Screen URS (03.09).
          Send Child Support Transmittal # 2 (DSS-4703) (09.01.05) to notify the
             other state.
 Prepare for and participate in hearing;
 Document results of court activities;
 Enter order (05.04);
 Send copy of the order to the initiating state.



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TASK: RECORD INTERSTATE ACTION
 CSENet states –
     Send CSENet transaction to notify other state of action taken - Screen I64
         (12.03).
     Send a copy of the order to the other state.
 Non-CSENet states –
     Send notification of order to the other state using the Child Support
         Transmittal # 2 (DSS-4703) (09.01.05) along with a copy of the order.
     Document action by entering “X” in OBLIGATION ESTABLISHED field on
         Screen URS (03.09).

TASK: ENTER ORDER (VOLUNTARY OR JUDICIAL) ON INTERSTATE
ORDER LIST
 Screen IOL (12.10): F6 to add an order.
 Screen IOD: Complete all appropriate fields; F9.


             INTERSTATE ESTABLISHMENT – NC INITIATING

After determining that the NCP is in another state and that paternity is an issue,
review the case to see if long-arm action is appropriate. See the CSE manual
(R02D) for the criteria for exerting long arm statutes over an individual and the
appropriate action to take.

If long arm is not appropriate, file a UIFSA petition with the appropriate
responding state.

TASK: PREPARE INTERSTATE FORMS
 Child Support Enforcement Transmittal # 1(DSS-4556) (09.01.06);
 Uniform Support Petition (DSS-4552) (09.01.01) – Three (3) copies;
 General Testimony (DSS-4553) (09.01.02/03/04) – Three (3) copies;
 Affidavit In Support Of Establishing Paternity (DSS-4555) (09.01.05), if
    paternity is at issue;
 Any additional documentation to support request for assistance (such as birth
    certificates, Affidavit of Parentage, letters or cards in which the mother or
    alleged father acknowledges parentage, evidence of payment of medical bills,


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    copy of divorce order or separation agreement, pay stubs, child care
    verification, etc.)
 Determine if the other state has specific documentation that must be included
    in the petition by accessing this website:
    http://ocse3.acf.hhs.gov/ext/irg/sps/selectastate.cfm.
 Have forms signed by client and notarized.

TASK: UPDATE INTERSTATE FIELDS IN ACTS
 Screen C8C (03.06; F2): Complete the following fields:
     RESIDENCY STATUS
     INTERSTTE STATUS
     INTERSTATE DOC FIPS
     INTERSTATE PYE FIPS
     OTHER ST

TASK: RECORD INTERSTATE ACTION
 CSENet states –
     Send CSENet transaction requesting services to other state’s central
         registry - Screen I64 (12.03).
 Non-CSENet states –
     Document action by entering “X” in INITIAL TRANS FUNC field and
         selecting function code “PAT” or “EST” on Screen URS (03.09).

TASK: PROCESS UIFSA PACKET
 Prepare original forms and (3) copies:
     Send original and (2) copies to the responding state’s Central Registry;
     File (1) copy in the case record.
 Document acknowledgment of packet received from responding state’s
    Central Registry:
     CSENet states –
          Process incoming transaction on Screen I51 (12.01).
     Non-CSENet states –



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          Document by entering “X” in ACKNOWLEDGMENT field on Screen
             URS (03.09).
 Update Screen C8C (03.06; F2):
     Enter responding state’s local office FIPS code in INTERSTATE DOC
         FIPS field;
     Enter responding state’s case number in OTHR ST IV-D # field.

TASK: RECORD RESULTS OF OTHER STATE’S ACTION
Document all activities (such as NCP’s appointment, court date, worker number
changes, status, and other interstate case management activities.)

 CSENet states –
     Process incoming transactions on Screen I51 (12.01).
 Non-CSENet states –
     Document results on Screen URS (03.09).

TASK: PROCESS ORDER ENTERED BY OTHER STATE
 CSENet states –
     Incoming CSENet transaction on Screen I51 (12.01) should contain order
         information to be entered on Screen IOD (12.10).
 Non-CSENet states –
     Document results on Screen URS (03.09).
     Enter order data on Screen IOD (12.10).
 To enter order in ACTS, see the “Support Establishment - Job Design TASK:
    ENTER THE SUPPORT ORDER”.



              INTERSTATE ENFORCEMENT – REGISTRATION

Registration is divided into distinct categories:

 Registration for enforcement only; or
 Registration for modification only; or
 Registration for enforcement and modification.


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Registration should be used when a civil order for support exists, and the non-
registering party is located in another state. Criminal orders cannot be registered
due to the limited life of the order.

                   Registration for Enforcement Only – NC Initiating

TASK: DETERMINE CONTROLLING ORDER
 Under UIFSA, only ONE controlling order can exist. The controlling order is
    the order that is enforceable.
 If multiple orders exist, the controlling order must be determined.
[See the CSE Manual (R02L).]

TASK: UPDATE INTERSTATE FIELDS IN ACTS
 Screen C8C (03.06; F2): Complete the following fields:
     RESIDENCY STATUS
     INTERSTTE STATUS
     INTERSTATE DOC FIPS
     INTERSTATE PYE FIPS
     OTHER ST
     CEJ (Continuing Exclusive Jurisdiction)
     RP (Requesting Party)

TASK: ENTER ORDER ON INTERSTATE ORDER LIST
 Screen IOL (12.10): F6 to add an order.
 Screen IOD: Complete all appropriate fields; F9.

TASK: PREPARE INTERSTATE FORMS
 Child Support Enforcement Transmittal #1 (DSS-4556) (09.01.06);
 Two (2) copies, including one (1) certified copy, of all orders to be registered,
    including any modifications;
 A sworn statement by the movant or party seeking registration (Registration
    Statement), including:
     The name of the non-registering party and (if known) the non-registering
         party's address and Social Security number;



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     The name and address of the non-registering party's employer or a
         description (including the location) of any other sources of income or non-
         exempt property of the non-registering party;
     The name and address of the movant; and
     The name and address of the agency entitled to receive the payments.
 A certified statement by the custodian of the records showing the amount of
    any arrearage.
 Review the Intergovernmental Referral Guide at this website:
    http://ocse3.acf.hhs.gov/ext/irg/sps/selectastate.cfm. Determine whether the
    other state requires specific documentation to be included in the registration
    petition.
 Have the client sign the forms where required and get signatures notarized.

TASK: RECORD INTERSTATE ACTION
 CSENet states –
     Send CSENet transaction to other state requesting registration for support
         on Screen I64 (12.03).
 Non-CSENet states –
     Document request for registration on Screen URS (03.09).

TASK: PROCESS PACKET
 Mail the original set of forms plus two (2) copies to the responding state’s
    Central Registry. Keep one (1) copy for the case record.
 Document acknowledgment of packet by responding state’s Central Registry:
     CSENet states –
          Process incoming CSENet transaction on Screen I51 (12.01).
     Non-CSENet states –
          Document on Screen URS (03.09).
 Update Screen C8C (03.06; F2):
     Enter responding state’s local office FIPS code in INTERSTATE DOC
         FIPS field;
     Enter responding state’s case number in OTHR ST IV-D # field.
     Enter any other appropriate data.


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TASK: RECORD RESULTS OF OTHER STATE’S ACTION
Other state’s action can include NCP appointment, notification of court date,
registration of order, etc.

 CSENet states – Process incoming CSENet transactions on Screen I51
    (12.01).
 Non-CSENet states – Document results on Screen URS (03.09).

                Registration For Enforcement Only – NC Responding

TASK: REVIEW INCOMING PETITION
 Review case for appropriate (“ICOT”, “ADIN”, or “ANAD”) events (03.05).
 Request additional information, if needed:
     CSENet states –
          Generate transaction to request additional information on Screen I64
             (12.03).
     Non-CSENet states –
          Generate and send Child Support Transmittal # 2 (DSS-4703)
             (09.02.12), requesting additional information.
          Document request on Screen URS (03.09).

TASK: CHECK REGISTRATION PACKET
 Child Support Enforcement Transmittal #1 (DSS-4556) (09.01.06);
 Two (2) copies, including one (1) certified copy, of all orders to be registered,
    including any modifications;
 A sworn statement by the movant or party seeking registration (Registration
    Statement), including:
     The name of the non-registering party and (if known) the non-registering
         party's address and Social Security number;
     The name and address of the non-registering party's employer or a
         description (including the location) of any other sources of income or non-
         exempt property of the non-registering party;
     The name and address of the movant; and
     The name and address of the agency entitled to receive the payments.



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 A certified statement by the custodian of the records showing the amount of
    any arrearages.
 Ensure information entered into ACTS matches Registration Petition.
 Review interstate-related fields on Screen C8C (03.06; F2) for accuracy.

TASK: ENTER ORDER ON INTERSTATE ORDER LIST (NON-CSENET)
 Screen FOL (12.10): F6 to add order,
 Screen FOD: Complete appropriate fields; F9.

TASK: CONFIRM NCP LOCATION
 Review case events (03.05) for an “LPVR” event to determine if Postmaster
    Verification Request (DSS-4466) has been sent.
 If no event is present, send Postmaster Verification Request (DSS-4466)
    (09.06.08) to the address provided by the initiating state.

TASK: PROCESS REGISTRATION PACKET
 Generate Notice of Registration Of Foreign Support Order (DSS-4528)
    (09.02.08).
 File two (2) copies of the registration packet with the Clerk of Court. This
    packet includes the Notice Of Registration (DSS-4528) document, the order
    to be registered, the Registration Statement (DSS-4557) (09.01.07), and a
    certified statement of arrearages. The Clerk of Court assigns a docket
    number and issues the Notice Of Registration for service on the NCP by first-
    class, certified, or registered mail or by personal service.
 If no service date is entered on the “IFSO” event within twenty-five (25) days,
    workers receive an “IFSO” worklist item (03.01).
 Upon receipt of the “IFSO” worklist item, move the due date for the worklist
    item ten (10) days into the future as a reminder to follow-up on service.
 If the NCP has been served and did not request a hearing within twenty (20)
    days of service, the registered order is confirmed by operation of law.

TASK: ENTER REGISTERED ORDER IN ACTS
 Screen FOA (05.04.IV-D #): F6 to add order.
 Screen FOD: Complete appropriate fields, using the pick list (F1) for
    appropriate code selections.


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     F5 to enter notes; F9.
     F9 to confirm.

TASK: RECORD INTERSTATE ACTION
 CSENet states –
     Send CSENet transaction to notify other state of action taken – Screen I64
         (12.03).
 Non-CSENet states –
     Send notification of registration of the order to other state using CSE
         Transmittal # 2 (DSS-4703) (09.02.12).
     Document action on Screen URS (03.09).

TASK: CONTEST OF REGISTRATION
If the NCP contests, he/she must file a motion to contest the registration within
twenty (20) days of the date of Notice Of Registration (DSS-4528). Allow NCP
three (3) additional days if served by regular mail.

 Enter “CTST” disposition on the “IFSO” event (03.05).

TASK: RECORD INTERSTATE ACTION
 CSENet states –
     Send CSENet transaction to notify other state that NCP is contesting and
         include the scheduled hearing date – Screen I64 (12.03).
 Non-CSENet states –
     Send Transmittal # 2 (DSS-4703) (09.02.12) to notify the other state that
         NCP is contesting and include the court date.
     Document action on Screen URS (03.09).

TASK: SCHEDULE HEARING
 Schedule “HRFS” (Hearing To Register Foreign Support Order) court hearing
    (03.02.01).

TASK: PREPARE FOR AND PARTICIPATE IN HEARING
 Gather copies of all necessary documents to include:
     Registration packet;

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 Request additional or necessary information from other state, based on
    allegations in NCP’s motion to contest;
 Caseworker preparation:
     Review case file;
     Prepare notes for hearing;
 Attorney preparation:
     Discuss case with agency attorney.

TASK: RECORD RESULTS OF COURT ACTIVITIES
 Enter disposition on court hearing event (03.02.01):
     Screen ASA: Select view option “2”; enter location #.
     Screen ASF: Select line # of hearing; F10
     Screen ASG: Select disposition code “ORDE”; F9.
 Enter notes on the “HRFS” court hearing event (03.05; F5) detailing what
    happened in court.
 Enter court order in ACTS if order was confirmed (05.04.F6).
If the court rules in your favor, generate a Registration Confirmation Order.

TASK: RECORD INTERSTATE ACTION
        Non-CSENet states- Send Child Support Transmittal #2 to other state
         notifying them of the outcome of the court hearing and send a copy of the
         Confirmation Order (if appropriate) and document on Screen URS (03.09).

        CSENet states - send CSENet transaction (12.03) to other state notifying
         them of the outcome of the court hearing and send a copy of the
         Confirmation Order (if appropriate).

TASK: UPDATE ORDER ON INTERSTATE ORDER LIST
 Screen IOL (12.10): Select line # of desired order
 Screen IOD: Update order data, as appropriate.




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    CASE MANAGEMENT FOR INTERSTATE ENFORCEMENT –
                    NC INITIATING

Local CSE should request a status update on any CSE case that is in non-
payment status if ninety (90) days have elapsed since the last contact. The
request is forwarded to the responding state's local agency.

TASK: IDENTIFY DELINQUENCY
 Review “RWR” worklist items (03.01) when case has been referred to the
    “DELQ” processing status.
 Request for enforcement from client or other source who reports non-
    payment.
 Show Cause processing list (09.12).

TASK: REVIEW CASE
 Check NCP’s address records (03.04) and employment records (03.13) to
    determine if the information is correct or verification needs to be sent.
 If necessary, send Postmaster Verification Request (DSS-4466) (09.06.08)
    and/or Employer Letter (DSS-4685) (09.06.01).
 Review court order (05.02) and “distribution sides” financials (05.09) to be
    sure arrearages are accurate.
 Check “CNET” worklist items (03.01) to determine if the responding state has
    sent any transactions.
 Check Screen C8C (03.06; F2) to be sure all interstate fields are completed
    correctly.

TASK: REQUEST ENFORCEMENT
 Non-CSENet states –
     Generate the CSE Transmittal # 2 (DSS-4703) (09.01.12) to request
         status update.
     Document activity by typing “X” in the OTHER RESPONSE / REQUEST
         field on Screen URS (03.09). Add notes (F5).
 CSENet states –
     Send CSENet transaction requesting status update - Screen I64 (12.03).


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Job Design – Interstate               Page 17 of 22
TASK: RECORD RESPONSE FROM OTHER STATE
 Non-CSENet states –
     When a manual response is received from the other state, document
         activity by typing “X” in the OTHER RESPONSE / REQUEST field on
         Screen URS (03.09). Add notes (F5).
 CSENet states –
     Work “CNET” worklist items (03.01).
     Review incoming CSENet transaction – Screen I51 (12.01).
(If the response from the other state indicates a change in the court order, see
“Contempt - Job Design”.)


    CASE MANAGEMENT FOR INTERSTATE ENFORCEMENT –
                  NC RESPONDING

Enforce the case as you would an instate case and respond to requests for
status updates in a timely manner. Document the case as appropriate for
CSENet and Non-CSENet procedures to record the requests.


    INTERSTATE REVIEW AND ADJUSTMENT – NC INITIATING

              Review and Adjustment for TANF and Foster Care Cases
Federal regulations require public assistance cases be reviewed every three (3)
years.

TASK: DETERMINE IF REVIEW IS APPROPRIATE AND IN WHICH STATE
THE REVIEW SHOULD BE CONDUCTED
If it is a North Carolina order, NC conducts the review. (See the “Review and
Adjustment – Job Design.)
[See the CSE manual (R02G, R04J).]

TASK: NC TO CONDUCT REVIEW AND NOTIFY OTHER STATE OF REVIEW
PROCESS
 Non-CSENet states –
     Send a CSE Transmittal # 2 (DSS-4703) (09.01.15) to notify the other
         state of the review and request the appropriate information that is needed
         to conduct review.



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Job Design – Interstate               Page 18 of 22
     Document the action on Screen URS (03.09).
 CSENet states –
     Send CSENet transaction to notify other state notifying of the pending
         action and request any appropriate information – Screen I64 (12.03).

TASK: COMPLETE REVIEW
Thirty (30) days after the Notices of Impending Review are sent, continue the
review process. See the Review and Adjustment Job Design for actions to be
taken.

TASK: RECORD INTERSTATE ACTION IF BARRIER OR DENIAL OF
ADJUSTMENT EXISTS
 Non-CSENet states –
     Send CSE Transmittal # 2 (DSS-4703) (09.01.15) to notify other state of
         the results of the review process.
     Document action by typing “X” in the REVIEW AND MODIFICATION NOT
         WARRANTED field on Screen URS (03.09).
 CSENet states –
     Send CSENet transaction to notify other state of the results of the review
         process – Screen I64 (12.03).

TASK: RECORD INTERSTATE ACTION UPON ENTRY OF COURT ORDER
MODIFICATION
 Non-CSENet states –
     Send CSE Transmittal # 2 (DSS-4703) (09.01.15).
     Send a copy of the court order.
     Document action by typing “X” in REVIEW AND MODIFICATION
         WARRANTED and OBLIGATION MODIFIED fields on Screen URS
         (03.09).
     Update Screen IOD (12.10), if appropriate.
 CSENet states –
     Send CSENet transaction to notify other state of the court order
         modification results – Screen I64 (12.03).
     Send a copy of the order.
     Update Screen IOD (12.10), if appropriate.

NC CSE Policy & Training                                                        06/10/09
Job Design – Interstate                Page 19 of 22
TASK: REGISTRATION OF COURT ORDER MODIFICATION
When a NC order is registered in another state and subsequently modified by
NC, the modified order must be registered in the state where the original
registration took place. (See INTERSTATE ENFORCEMENT - REGISTRATION
section.)

If NC determines that it is appropriate to request a review of an order in another
state, the request for a review must be sent to the responding state within twenty
(20) calendar days of receipt of sufficient information to conduct the review.

 Non-CSENet states –
     Send Transmittal #2 (DSS-4703) (09.01.15) to request that the other state
         conduct the review and forward the appropriate information the other state
         needs for the review.
     Document the request by typing “X” in the REVIEW AND ADJ REQUEST
         field on URS (03.09).
 CSENet states –
     Send CSENet transaction to other state requesting the review – Screen
         I64 (12.03).



  INTERSTATE REVIEW AND ADJUSTMENT – NC RESPONDING

Within twenty (20) calendar days of receipt of a referral from another state
requesting a review of an order, the local agency must determine whether a
review should be conducted. The determination of whether or not to conduct a
review is governed by the North Carolina’s procedures for review and
adjustment.

TASK: RECORD REVIEW REQUEST
 CSENet states –
     Process incoming CSENet transaction requesting the review (12.01).
 Non-CSENet states –
     Document action by typing “X” in the REVIEW AND MODIFICATION
         REQUESTED field on Screen URS (03.09).
Conduct the review and adjustment request according to the NC’s procedures for
review and adjustment. See the “Review and Adjustment - Job Design”.



NC CSE Policy & Training                                                     06/10/09
Job Design – Interstate               Page 20 of 22
TASK: RECORD REVIEW AND ADJUSTMENT RESULTS
 CSENet states –
     Update order on Screen IOD (12.10; line #.ENTER).
     Send transaction to the other state about the review results – Screen I64
         (12.03).
     Forward a copy of the court order (if appropriate).
 Non-CSENet states –
     Notify other state of the court order modification (if appropriate) with CSE
         Transmittal # 2 (DSS-4703) (09.02.12) and forward copy of order.
     Document action taken related to the review results on Screen URS
         (03.09).

                   Review and Adjustment for NPA and MAO Cases

Whether NC is the initiating or responding state, when a client or NCP requests a
review, the worker must determine if the review is appropriate and which state
should handle the review by applying the rules of UIFSA.
[See the CSE Manual (R02G, R04J).]

Once it is determined that a review is appropriate, either initiate the request to
the other state and document the case accordingly, OR conduct the review,
informing the other state of the status, and document the case accordingly.


                               BEST PRACTICES

 For initiating cases, update OTHR ST IV-D # field on Screen C8C (03,06;F2)
    with other state’s case number.
 Events – Always check your case events for the appropriate interstate events.
    Interstate events are created by document generation, CSENet processing or
    on Screen URS (03.09). The CSENet events and the Screen URS events
    correspond to each other. For example:
     ICOT
     ESTR
     PATR
     ANAD
     ADIN


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Job Design – Interstate               Page 21 of 22
     IFSO
    [See the CSE Manual (R09A).]

 If workers are unable to generate a follow-up CSENet transaction, it could be
    because no record exists of the original transaction being sent. Check
    Screen C8O (03.06; F2; F2; F6). If the REQUEST SENT field is blank, enter
    “Y” in that field and the date when the transaction is being sent in the DATE
    field. Then regenerate the transaction.
 Generally, do not document case activity on Screen URS (03.09) for CSENet
    states.
 Work “CNER” worklist items (03.01).
    [See the CSE Manual (U04B59).]

 Be sure to complete the CSENet transactions in order for the appropriate
    event to be created to document the case.
 Be sure to notify the other state when critical actions are taken (an order is
    established, an address and/or employment is verified, etc.) to assist the
    other state in case processing.
 Update address records (03.04) if informed by the other state that the
    address is invalid, and refer the case to Locate processing status (03.08).

                                       END

Hold down the CTRL key and click here to access the Interstate Job Design work
                                flow charts.




NC CSE Policy & Training                                                     06/10/09
Job Design – Interstate              Page 22 of 22

								
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