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Redcar and Cleveland Borough Council by CF6hC8G

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									Redcar and Cleveland Borough Council
Analysis of feedback cards from the ‘love’ it/ ‘hate’ it consultation
process that took place between the 27th October and December 9th
2008.




                                1
       Contents
A      Background and Introduction ...................................................................... 3

       SECTION 1 – QUANTITATIVE ANALYSIS BY BOROUGH
1.1    Love it Responses ...................................................................................... 5
1.2    Hate it Responses ...................................................................................... 7


       SECTION 2 - QUALITATIVE ANALYSIS
2.1    Love it Issues – Wider Borough (excluding Greater Eston) .........................9
2.2    Hate it Issues – Wider Borough (excluding Greater Eston) .........................14
2.3    Background to Greater Eston Consultation .................................................20
2.3    Love it Issues – Greater Eston ...................................................................21
2.4    Hate it Issues – Greater Eston ....................................................................24

       SECTION 3 – A QUANTITATIVE REVIEW OF THE ISSUES BY EACH WARD
3.1    Redcar........................................................................................................29
3.2    Saltburn ......................................................................................................30
3.3    Lazenby......................................................................................................31
3.4    Guisborough ...............................................................................................32
3.5    New Marske ...............................................................................................33
3.6    Skelton .......................................................................................................34
3.7    Brotton........................................................................................................35
3.8    Loftus .........................................................................................................36
3.9    Marske .......................................................................................................37
3.10   Moorsholm .................................................................................................38
3.11   Lingdale......................................................................................................39
3.12   Skinningrove...............................................................................................40
3.13   Carlin How ..................................................................................................41
3.14   South Bank .................................................................................................42
3.15   Grangetown ................................................................................................43
3.16   Normanby...................................................................................................44
3.17   Ormesby.....................................................................................................45
3.18   Eston ..........................................................................................................46
3.19   Whale Hill ...................................................................................................47
3.20   Teesville .....................................................................................................48

       Additional Analysis of Photographs ............................................................50
       Appendix 1 Tables of Results
       Appendix 2 Responses by Area
       Appendix 3 Responses by Ward




                                                                 2
     Redcar and Cleveland Borough Council
     Analysis of the ‘love’ it/ ‘hate’ it consultation process that took place
     between the 27th October and December 9th 2008.

A    Background and Introduction
A1   This report gives both a quantitative and qualitative analysis of the responses received
     by Redcar and Cleveland Borough Council to its ‘Shaping a Place called Redcar and
     Cleveland’ consultation of late 2008.


A2   The overall aim of the analysis is to summarise the views of residents obtained during
     the ‘love’ it ‘hate’ it’ consultation process of the shaping the Borough consultation and
     the consultation on the plans for Greater Eston embodied in a ‘New Perspective’, during
     which process respondents made comments on cards and post it notes under the
     categories of ‘love’ it’ and ‘hate’ it’. The analysis has been undertaken both by the
     overall Borough of Redcar and Cleveland, and by Greater Eston and the wider Borough
     excluding Greater Eston. Analysis is also undertaken by individual ward areas referred
     to by respondents.


A3   In total 1348 relating to the wider Redcar and Cleveland Borough excluding Greater
     Eston and 432 comments were received relating to the Greater Eston area. Responses
     from each Ward are shown in the table overleaf. It should be noted that in a small
     number of cases the venue where the respondents made their comments was not the
     ward in which they live. Comments have been analysed to the area to which
     respondents were referring rather than to the venue in which the consultation took place.


A4   Comments both positive, (‘love’ it’) and negative (‘hate’ it’) have been coded using
     emerging key themes from the consultation to assist the Council in understanding what
     people feel about their area and why they hold this view. This report identifies the issues
     for the key areas of Greater Eston and the wider Borough excluding Greater Eston. In
     addition responses from the individual ward areas referred to by respondents have been
     analysed. Sets of tables have therefore been produced showing these themes for the
     overall sample and for individual wards and key areas. These are attached as Appendix
     1. Respondents frequently identified more than one issue on their cards/response notes.
     Up to five codes of emerging themes were given for each response and the tables
     produced are ‘multiple response’ tables.


A5   In addition, the responses, (captured verbatim as far as was possible), written by
     respondents on the cards and post it notes from fixed exhibitions have been included as
     Appendix 2.
A6   The comments have been sorted according to the first mentioned theme. For example
     on page 1 of Appendix 2 the fourth comment on ‘love’ it’ responses from Greater Eston
                                              3
refers to ‘good bus services for other shops, (Redcar/Middlesbrough). The Square
flowerbeds are ‘lovely’. This will have been coded under the ‘public transport’ theme,
(where it is shown), but also for the tables under the ‘parks, open spaces and flower
displays’ theme. The number of responses listed under each theme may therefore not
add up to the number shown in the tables because of the multiple response nature of the
tables. Appendix 3 shows the comments ordered by the Ward to which the respondents
were referring.

                                A rea of Cons ultation                      Total
                                             Wider R&C Borough
                       Greater Eston        (ex cl. Greater Es ton)
                     Count       Col %        Count        Col %       Count        Col %
     Redc ar                                        404      30.0%        404        22.7%
     Saltburn                                       155      11.5%        155         8.7%
     Normanby             52       12.0%                                    52        2.9%
     Teesv ille           17        3.9%                                    17        1.0%
     Ormesby              48       11.1%                                    48        2.7%
     Es ton               53       12.3%                                    53        3.0%
     Whale Hill           22        5.1%                                    22        1.2%
     Lazenby               5        1.2%             27       2.0%          32        1.8%
     South Bank          186       43.1%                                  186        10.4%
     Grangetow n          49       11.3%                                    49        2.8%
     Guisborough                                    304      22.6%        304        17.1%
     New Marske                                      54       4.0%          54        3.0%
     Skelton                                         13       1.0%          13          .7%
     Brotton                                         38       2.8%          38        2.1%
     Lof tus                                         59       4.4%          59        3.3%
     Marske                                         154      11.4%        154         8.7%
     Moors holm                                        8         .6%         8          .4%
     Lingdale                                          5         .4%         5          .3%
     Skinningrov e                                   28       2.1%          28        1.6%
     Carlin How                                      99       7.3%          99        5.6%
     Total               432      100.0%          1348      100.0%       1780       100.0%

Note: Respondents identified on the cards the area to which they were referring. Some
respondents from Lazenby identified that they were referring to their ward, others to the Eston
area.


This report has been structured to provide the following information:
SECTION 1: An initial over view of the ‘love it’ and ‘hate it’ issues across the whole
Borough
SECTION 2: The ‘love’ it’ and ‘hate’ it’ issues for Greater Eston and for the wider
Borough with a qualitative description of the issues that the themes refer to
SECTION 3: A quantitative review of the issues by each Ward
SECTION 1: An initial over view of the ‘love it’ and ‘hate it’ issues
across the whole Borough
                                               4
1.1     ‘LOVE’ IT RESPONSES
1.1.1   In total 1303 positive, (‘love’ it’) comments were made. A number of key themes
        emerged across the Borough about which residents had positive views. These were the
        proximity to the sea, the coast, the countryside and the beautiful views available to
        residents, which 16.5% of residents responding to the consultation identified.


              ‘Love It’ Themes: Key issues mentioned by more than 3% of all respondents
                                           (% - all respondents)


                                              All responses

                18   16.5
                16          13.9
                14
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                                        7.3     7.1                             All responses
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1.1.2   Also noted by more than one in ten of all respondents were the parks, open spaces and
        flower displays, (13.9%). A further major positive element of the area in which they live is
        the ‘community spirit’ or ‘identity’ and ‘local pride’ with 9% of all respondents making
        comment on this.




                                                  5
1.1.3   The table below shows the key themes by the Borough, by the Borough excluding
        Greater Eston and by the Greater Eston Area.


         ‘Love’ it’ Themes by Area: % of respondents in the Whole Borough and by Key Areas
                                         Borough of   Wider Borough Greater Eston
                                            R&C
                   Allotments                0.3           0.4
           Buses/Public transport            1.7           1.4           2.5
              Medical Facilities             1.1           0.9           1.6
               Sea/countryside              16.5          20.6           3.5
                 Sports/leisure              4.6           5.1            3
                 Other facilities            3.7           4.3           1.6
        Employment, work, business           0.9           0.7           1.4
              Community spirit                9            9.4           7.6
                     Wildlife                0.6           0.6           0.7
            Parks/flower displays           13.9          15.3           9.5
                    Heritage                 7.3           9.1           1.6
          Cleanliness/maintenance            2.2           2.7           0.9
           General improvements              2.5           1.8           4.9
         Facilities for youth/children       3.7           3.9            3
                   Education                 1.8           1.9           1.6
                   Public art                2.8           3.3           1.2
                   Cycleways                 2.5            3            1.2
             Shopping/markets                7.1           6.5            9
                     Library                  1             1            1.2
             Community safety                1.3           0.7           3.5
                Forests/woods                2.9           3.7           0.2
               Homes/housing                  2            0.9           5.3
               Disabled access               0.2           0.2           0.2
             traditional seaside             3.8            5            0.2
             Bakehouse Square                0.6           0.7            0
                  Traffic/roads              1.2           1.1           1.6
                   Museums                   1.9           2.4            0
                      Boats                  0.6           0.8            0
               Christmas lights              0.8           0.7           1.4
                  Theatre/arts               0.4           0.5            0
                      Priory                 1.5           1.9           0.2
                  Racecourse                 1.1           1.4           0.2
                    Parking                  0.3           0.4            0
                    Lighting                 0.3           0.3           0.5


1.1.4   It should be noted that some of the comments were ‘aspirational’ rather than
        commenting upon what currently exists. Details of the themes and their meaning are
        explored fully in Section 2 of this report.


                                                  6
1.2       ‘HATE’ IT RESPONSES
1.2.1     Rather more responses referred to ‘hate it’ than ‘love it’ comments with 1473 comments
          relating to negative issues being raised.


                    ‘Hate It’ Themes: Key issues mentioned by more than 5% of all respondents
                                               (% - all respondents)

                                                                         All responses
  16      14.4
  14
                   11.5
  12
                                   9.8
  10                                              8.9
                                                                7.5            7.1
      8                                                                                      6.2            6.1             6           5.6
      6                                                                                                                                                5.2
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1.2.2     Over one in ten residents raised the issue of ‘general cleanliness, general maintenance
          and litter’, (14.4%); and commented upon ‘boarded up and empty shops and houses’,
          (11.5%). ‘Shops and shopping facilities’, (9.8%); and ‘takeaways and charity shops’,
          (8.9%); were also mentioned by nearly one in ten respondents.


1.2.3     It is noticeable that the issues mentioned by the largest percentage of respondents were
          more predominant in the wider Borough. For example 10.1% of respondents living in the
          wider Borough excluding Greater Eston commented upon the overprovision of
          ‘takeaways and charity shops’ compared with 5.1% in Greater Eston.


1.2.4     Anti social behaviour was noted more often amongst the responses from the Greater
          Eston area, (9.5%), than the wider Borough, (6.9%); although other issues such as a
          requirement for good quality ‘shops and shopping facilities’, was common for both the
          Greater Eston, (9.0%), and the wider Borough, (10.1%).

                                                                                                   7
           ‘Hate it’ Themes by Area: % of respondents in Whole Borough and in Key Areas

                                        Borough of R&C   Wider Borough   Greater Eston
            anti social behaviour             7.5             6.9             9.5
   boarded up empty houses/shops             11.5            13.3              6
                public transport              5.2             4.5             7.4
                  car parking                 6.2              7              3.7
         takeaways/charity shops              8.9            10.1             5.1
                 amusements                   0.4             0.6              0
    traffic/calming, roads/footpaths          7.1             7.9             4.4
         shops/shopping facilities            9.8            10.1              9
       activities for youth/children          6.1             5.6             7.4
           development/planning               4.8              5              4.4
           sports/leisure facilities          5.6             6.8             2.1
       rented properties/landlords            1.3              1              2.1
                   dog fouling                4.3             5.5             0.5
               medical facilities             1.2             0.9             2.3
              community safety                2.8             2.1             5.1
                 wind turbines                0.8             1.1              0
      lack of respect/pride/identity          1.3             1.2             1.6
                      graffiti                2.3             2.7             0.9
                     housing                  1.1             0.9             1.9
 general maintenance/cleanliness/litter      14.4            16.8             7.2
        need to preserve heritage             0.8             0.8             0.9
                   post office                0.3             0.4              0
          street and other lighting           1.5             1.8             0.7
                 public toilets               1.1             1.2             0.9
        refuse collection/recycling           2.4             2.6             1.6
            alcohol/drug misuse               1.2             1.3             0.9
          economy/business/jobs               1.7             1.9             1.2
             traditional facilities           1.9             2.3             0.7
                  racecourse                  0.1             0.1              0
              fly tipping/posting             0.5             0.4             0.9
                    education                 0.6             0.7             0.5
                   allotments                 0.1             0.1              0
general run down appearance/eyesores           6               6              5.8
  encourage tourism/promote heritage          0.8              1               0
      access disabled/pushchairs              0.4             0.5              0
             cycle tracks/cycling             1.3             1.5             0.7
       public art, railings, fencing          1.4             1.5             1.2
     environmental improvements               1.3             1.3             1.6


       QUALITATIVE ANALYSIS

                                                8
        SECTION 2: The ‘love’ it’ and ‘hate’ it’ issues for the wider
        Borough excluding Greater Eston and for Greater Eston with a
        qualitative description of the issues that the themes refer to

        The following section gives further detail on the themes that emerged. To assist the
        reading of the report the percentage of respondents from each area and the page
        number from Appendix 2 showing the actual comments have been included in the text.
        Appendix 2 sets out the comments by themes sorted by the first theme mentioned.


        (NOTE 2: Each comment may contain more than one theme, For example amongst the
        comments on page 2 of Appendix 2 are the comments relating to public transport with
        one including a comment on the flower beds in the Square in Eston. This will have been
        multi coded in the tables as relating to both ‘buses and public transport’ and ‘parks and
        open spaces/flower displays’. i.e. ‘Good bus service for other shops (Redcar/ Middlesbrough)
        The square flower beds are lovely.’)


2.1     ‘LOVE’ IT ISSUES – WIDER BOROUGH (EXCLUDING GREATER ESTON)


2.1.1   Allotments (0.4%, p9) included both the availability of allotments and a requirement for
        more. The latter comments included the need for improvements to allotments, (Rectory
        Lane), and for the need to support healthy living and eating by providing more land for
        allotments.


2.1.2   There were positive comments about the existing Buses and Public Transport (1.4%, p9)
        in the provision and frequency of services. Other comments were that people would
        ‘love’ to see cheaper transport.


2.1.3   Amongst the Medical Facilities (0.9%, p9) participants ‘loved’ were the ‘new hospital at
        Redcar’, that doctors and dentists were ‘all in one place’ and the ‘new pharmacy’. There
        was some concern expressed here about the ‘proposed relocation of Woodside
        Surgery’, where participants ‘would ‘love’ to have this stay in the same place or satellite
        facilities being available.


2.1.4   The Proximity of Sea, Countryside, and Beautiful Views (20.6%, p9 to 16) were
        mentioned by over one in five respondents from the wider Borough, excluding Greater
        Eston, making this the key aspect of the area most ‘loved’ by residents.
2.1.5   Access to natural and ‘unspoilt’ areas of countryside; the opportunities for walking, views
        of the sea, fishing; sun-bathing; opportunities to join voluntary groups involved in the
        countryside and other aspects were all mentioned here. In addition the nearness of
        these facilities and the ease of access in short periods of time were important.

                                                  9
2.1.6   Sports and Leisure Facilities (5.1%, p15 &16) that participants ‘loved’ included existing
        facilities such as football pitches, Loftus Leisure Centre, Saltburn Golf Course, etc.
        Nevertheless other participants would ‘love’ the provision of other sports facilities
        especially such as swimming baths, (Redcar and Marske).


2.1.7   A number of Other Local Facilities (4.3%, p16 &17) were noted as being currently ‘loved’
        or would be ‘loved’ should they be provided. These included cafes or coffee shops on
        the seafront, the tearoom at Saltburn Valley Gardens, chip shops, the ‘fossil garden’;
        free car parking, and banks. Lack of facilities such as public toilets and restaurants,
        (especially a revolving restaurant on the site of Leo’s), were commented upon.


2.1.8   Employment, Workforce, Business (0.7%, p17 & 18) tended to relate to aspiration and
        the need for economic development to provide jobs rather than to the current provision.
        The racecourse was mentioned here as a source of employment and as ‘a vital
        economic factor’ for Redcar Town Centre.


2.1.9   Community Spirit, Identity, Local Pride (9.4% p18 to 20) was clearly an important
        positive factor of the wider Borough with nearly one in ten respondents commenting
        upon their ‘love’ of the local area, the character and community spirit and their pride in
        the beauty of the environment. Many noted that they had lived in the area for many
        years and had happy memories, others that they enjoyed village life; others that they
        were proud of the people and their heritage. It was noted by some participants from
        Skinningrove that the community spirit exhibited during the floods had given them an
        even more positive view of the area.


2.1.10 Wildlife (0.6%, p20) of the area was mentioned as being ‘loved’ including the birds and
       other wildlife in Coatham dunes and the suggestion of a wildlife park being set up on
       land adjacent to a village hall.


2.1.11 Parks and Open Spaces/Flower Displays (15.3%, p20 to 24) mentioned by over one in
       seven of all respondents was also a key area of positive attraction within the wider
       Borough area. Noted here were parks and gardens such as Locke Park, Saltburn in
       Bloom, Challenor Street; Marske flowerbeds and regeneration of Valley Gardens in
       Marske. Other areas mentioned were Skelton Park, the trees in Westgate and the flower
       tubs and baskets in the Priory amongst many many others.


2.1.12 The Priory in Guisborough and other buildings were mentioned in respect of Heritage
       and Architecture (9.1%, p24 to 26). However, in the main the thrust of comments relating
       to heritage and history pertained to the nature of the Victorian towns and the features
       and buildings of these with the emphasis being on preserving and restoring these.

                                                 10
2.1.13 Cleanliness and Maintenance (2.7%, p27) issues included general comments on the
       need to ensure or improve it but also referred to specific areas for cleaning such as
       ‘Chapel Beck’, or Kilton Lane.


2.1.14 General Improvements to the area (1.8%, p27) were noted such as work carried out to
       the sea front, the demolition of ‘Leo’s’, to Saltburn, Skinningrove, Skelton Green and
       Marske Participants also commented on general improvements that they would ‘love’ to
       see’, such as the regeneration of the Westfield estate.


2.1.15 Facilities for Young People/Children (3.9%, p28) included the need for and the provision
       of youth clubs, play areas and the improvements of the same, sure start activities, (said
       to assist with the building of community spirit); and village greens.


2.1.16 Freeborough College and the Lawrence Jackson schools were mentioned as ‘loved’
       Education Facilities (1.9%, p28 & 29), as was Redcar College, Ryehills School, (due to
       its campaign dealing with bullies); and Saltburn Junior. The question was asked in
       respect of education facilities as to why there was no U3A, (University of the Third Age),
       in Redcar.


2.1.17 Public Art (3.3%, p29) comments included praise of the ‘penguins’, ‘trees with faces’ and
       the ‘upside down fish’. It was suggested that there was a need to provide public art in
       areas other than the town centre.


2.1.18 Cycle Tracks/Walkways (3.0%, p29 to 30) included the Guisborough walkway, the trail to
       Pinchinthorpe and other rural and urban walks were noted here. Further developments
       suggested included a footpath from New Marske to Redcar, a tourist trail and opening
       the pedestrian routes to cycles.


2.1.19 A number of comments received were in praise of the current shopping offerings
       including Bakehouse Square, (noted later also); and markets when Shopping/Markets
       (6.5%, p30 to 32) were included. However, the comments in the main were aspirational,
       with participants seeking developments and improvements to shopping facilities.
2.1.20 Community Safety (0.7%, p32) when discussed in respect of positive aspects tended to
       relate to the area being ‘peaceful’ and ‘safe’ although comments on additional security
       mechanisms included the need for lighting and further CCTV coverage.


2.1.21 Guisborough Forest, Errington Woods, Forestry Commission land and Kirkleatham
       Woods were all praised in respect of Forests/Woods (3.7%, p32 to 33). Woodland walks
       were also noted as being ‘loved’.



                                               11
2.1.22 Homes/Housing (0.9%, p33) positive aspects included how the Council has worked with
       Coast and Country, new flats in Redcar, the upgrading of housing in Saltburn. There
       were also the future aspirations that housing in Marske will not affect the character of the
       areas and that some of the flats above shops in Marske will be improved.


2.1.23 Disabled Access (0.2%, p33) in Westgate in Redcar was said to be good and therefore
       ‘loved’.


2.1.24 Traditional Facilities (5.0%, p34 to 35) such as Saltburn pier, Redcar Bandstand, the cliff
       lift and the boating lake were ‘loved’ by participants from the wider Borough.


2.1.25 Bakehouse Square (0.7%, page 35) as noted above was ‘loved’ apparently due to the
       redevelopment of the same.


2.1.26 Traffic/Roads (1.1%, p35) with easy access, control over developments, road gritting
       and in some areas the speed ramps, (Coach Road), were praised. The traffic free High
       Street was also considered to be a positive aspect. A one-way traffic system in Lord
       Street would be welcomed.


2.1.27 Access to free Museums (2.4%, p35 to 36), and especially the Kirkleatham Museum,
       (mentioned by many participants); the Tom Leonard’s Museum, Guisborough Priory,
       Staithes Harbour were also mentioned here. A ‘ticket’ to cover entrance to all museums
       was suggested.


2.1.28 Boats (0.8%, p36) from the fishing boats, boats on the boating lake and the lifeboat were
       all noted as facilities ‘loved’.


2.1.29 Participants noted that they had ‘loved’ the Christmas Lights (0.7%, p36) and the
       Theatre / Arts (0.5%, p36) facilities such as the Saltburn Artists Studio and the
       Swashbuckle Event.


2.1.30 Guisborough Priory (1.9%, p36) was a much ‘loved’ facility for residents of the wider
       Borough, and the Racecourse (1.4%, p37) was also a feature of the area that
       participants felt the need to retain.


2.1.31 Parking (0.4%, p37), and the requirement for this to be free was a facility ‘loved’ by
       respondents and the lights at Saltburn Millennium Green, were noted as ‘loved’ when
       Other lighting, (0.3%, p38) was discussed. This theme also included a need for more
       street lighting in areas such as close to community centres, etc.

                                                12
2.1.32 Other (7.9%, p38 to 41) issues, as in the Greater Eston area, related to a wide variety of
       comments including being pleased to have been involved in the consultation, being part
       of North Yorkshire, that the Leo’s site has been demolished and many other individual
       issues.




                                               13
2.2     ‘HATE’ IT ISSUES – WIDER BOROUGH (EXCLUDING GREATER ESTON)
2.2.1   Worries about Anti-social Behaviour/Vandalism (6.9%, p53 to 55) were prolific amongst
        the comments. Some participants simply commented that anti-social behaviour was
        occurring others identified instances of this such as noise, damage to play areas,
        nappies being dropped in car parks, wheelie bins being set on fire, and gangs of youths
        acting in an intimidating manner in the evenings.


2.2.2   Boarded Up/Empty Shops and Houses (13.3%, p55 to 58) were a major issue with over
        one in seven respondents from the wider Borough commenting on this. Some
        participants simply regretted this; others identified shops in Marske, Guisborough,
        Skinningrove, Redcar and other areas. Not only were shops boarded up but also some
        were said to be derelict. Houses and garages currently unused and falling into decay
        were commented upon, with some of these being said to be in the ownership of the
        Council/Coast and Country.


2.2.3   Concerns were expressed about the removal of services and the age of the buses were
        also expressed in the Wider Borough and these have been themed under Bus
        Services/Public Transport (4.5%, p58 to 60). Amongst the bus services commented
        upon negatively were the bus service to New Marske, direct buses to Saltburn; buses
        from Middlesbrough to Redcar beach; the need to link or coordinate services better; the
        need to reinstate local rail services; and simply a need to improve or even provide
        services.


2.2.4   Aspects of Car Parking (7.0%, p50 to 62) ‘hated’ included charges for parking at
        hospitals; lack of or inconsiderate parking in residential areas; double parking or parking
        on High Street pavements; disc parking in Windy Hill; and lack of parking for example in
        towns such as Loftus. Traffic hazards caused by parking for example in St Germains,
        were also noted, concern about the design of car parks, for example the bollards in
        Roseberry Square car park, and parking on grass verges were all mentioned here.


2.2.5   A major issue, mentioned as being ‘hated’ by more than one in ten participants was that
        of the proliferation of Charity Shops/Takeaways (10.1%, p62 to 65) and the perceived
        consequence of a lack of quality shops, and the litter emanating from the takeaways.


2.2.6   A number of participants ‘hated’ the Amusements (0.6%, p65), the amusement arcades,
        the proliferation of gambling places and ‘Mungle Jungle’.


2.2.7   As the description suggests the theme Traffic/Traffic Calming, Roads/Footpaths (7.9%, p
        65 to 68) included issues to do with traffic management, and the maintenance of roads
        and footpaths. Examples in respect of traffic management include Chaloner Street
        being described as a ‘rat run’, a lack of crossings on the coast road, and there being 17
        access roads onto North Road. Hummersea Lane purportedly, amongst many others.
                                                14
        Pavements include such areas as Dorset Road, on the seafront, and the cobbles, for
        example in Loftus High Street. Views on traffic calming were diverse with some
        participants hating that it is there at all and others hating that it does not slow the traffic
        sufficiently or is not there to do so.


2.2.8   As may be expected following on from the comments on the proliferation of charity
        shops and takeaways, Shops and Shopping Facilities (10.1%, p68 to 70) in the wider
        Borough were considered to be insufficient for the needs of the local people and the loss
        of shops making the towns feel ‘dormant’ and ‘neglected’. This also was said to have a
        detrimental affect upon tourism with several participants suggesting that the local
        authority has the power to lower business rates or reduce rent in order to encourage
        traders to return or to remain. The lack of named multi national stores and the location of
        others, e.g. Tescos, were also said to have a detrimental effect and were therefore
        ‘hated’ by respondents.


2.2.9   Activities for Youth/Children (5.6%, p70 to 72) were lacking and this has an effect upon
        behaviour. Both teenagers, children and toddler facilities were said to be lacking and
        suggestions such as the provision of youth clubs, playgrounds, skate parks, BMX tracks,
        and support for those who provide facilities, were all suggested here.


2.2.10 A number of participants in the wider Borough ‘hated’ using green land for development
       and building new homes when older homes remain unoccupied. Also included under the
       theme of Development/Planning/Building on Green Areas (5.0%, p72 to 73) were
       buildings believed not to be in keeping with the area, and the ‘over development’ of
       towns and villages which may impact on the sense of community and/or spoil the views
       of existing residents.


2.2.11 Sports and Leisure Facilities (6.8%, p73 to 75), or the lack or loss of them was a feature
       ‘hated’ by some participants. The loss of the speedway, the lack of a swimming pool and
       other sports facilities; a requirement for restaurants and indoor leisure facilities were all
       mentioned here.


2.2.12 Private landlords in the main were cited in relation to issues ‘hated’ about Rented
       Properties/Landlords (1.0%, p75), with landlords not taking care of their properties and
       not monitoring their tenants. Some concern was expressed about Coast and Country
       also not enforcing tenancy agreements relating to the behaviour of tenants.


2.2.13 Dog Fouling (5.5%, p75 to 77) and the owners who do not clear up after their dogs was
       an issue mentioned across the wider Borough by over one in twenty respondents. In the
       main this related to fouling of pavements but also included here were comments about
       the need for dog waste bins.


                                                   15
2.2.14 Medical Facilities (0.9%, p77) or again the lack of them was an issue for a small number
       of participants. The moving of the doctor’s surgery in Loftus and the Westfield Estate
       provision, together with the perceived lack of facilities in Marske were mentioned here.


2.2.15 Security lighting, visible policing, wardens and CCTV were mentioned in respect of what
       people ‘hated’ about Community Safety (2.1%, p77 & 78). In addition banned drivers
       continuing to drive and the affect of anti-social behaviour were mentioned as being
       deleterious to community safety.


2.2.16 The erection of Wind Turbines (1.1%, page 78) in Tees Bay because of how they will
       look and the expectation of a low output from them were hated by a number of
       respondents.


2.2.17 Lack of Respect/Pride/Identity (1.2%, p78), whilst being an element ‘loved’ by some
       participants, the lack of it as defined by others was also an issue to be ‘hated’. Some
       participants spoke of the negative attitude of others, the lack of community involvement
       and the lack of respect of the area.


2.2.18 Graffiti (2.7%, p79) was said to be in a wide variety of places, boarded up houses and
       shops, bus shelters, in the parks (Guisborough), and on council owned property on
       Southfield Road in Marske, Roseberry Square and other places unspecified.


2.2.19 Housing (0.9%, p79) and housing development were issues ‘hated’ by some participants
       with concerns about increased traffic and under provision of amenities to support new
       residents. Worries were also expressed about Coast and Country responsibilities, about
       a lack of affordable housing and the need for supported accommodation for people with
       disabilities.


2.2.20 One in six of all respondents in the wider Borough excluding Eston expressed concerns
       about General Maintenance/Cleanliness/Litter (16.8%, p80 to 84). Issues included
       chewing gum, litter, beck areas, and damaged street furniture. In addition the
       maintenance of grassed areas was said to be poor by some participants, with litter
       strewn about in some parks such as Carlin Howe, and on the beach and other areas.
       There was also said to be a lack of street cleaning.
2.2.21 There is a perceived Need to Preserve Old Buildings (0.8%, p85) and to maintain the
       architectural heritage. Examples included the Co-op in Skinningrove, Wilkinson’s in
       Redcar and the education centre in Guisborough. There was also a concern about the
       loss of the Post Office (0.4%, p85) with the village of Moorsholm being exampled here.


2.2.22 The lack of other amenities ‘hated’ included Street and Other Lighting (1.8%, p85) and
       Public Toilets (1.2%, p85 to 86). Better street lights were required both for security and
                                                16
       safety purpose. Christmas lights and Christmas decoration, (in Brotton and on Redcar
       front), were cited as being ‘hated’, as were the lights on the Skelton bypass, described
       as a ‘waste of money’. Lack of public toilets or toilets shutting early were also a matter
       for negative (‘hated’) views.


2.2.23 As with the Greater Eston responses, Refuse Collection/Recycling (2.6%, p86 to 87)
       issues related in large part to the fortnightly household waste collection but also to the
       ‘inconsistent’ and ‘overly complicated’ recycling procedures. Lack of collection of
       recyclables was also a cause for complaint. The costs of bulky household waste
       collection was also an aspect of service ‘hated’ by some participants.


2.2.24 Public Drinking of Alcohol/Drug Misuse (1.3%, p87) were aspects of life in the wider
       Borough ‘hated’ by a number of participants. Broken glass from public drinking and
       people dealing and taking drugs were mentioned here.


2.2.25 There is a need to attract industry to the area in order to ensure healthy a
       Economy/Business/Jobs (1.9%, p87). Some issues here related to the retail economy
       and the perceived need to lower costs for retailers so that they may continue to survive
       and provide a service. Other issues related to larger industries such as Enron and
       Corus. That there is a lack of jobs’ is ‘hated’ together with the lack of apprenticeships for
       young people.


2.2.26 For the towns in the Borough by the seaside there is a need for traditional facilities such
       as Boating Lake/Bandstand and Other Traditional Facilities (2.3%, p87 to 88). Concerns
       were expressed about the bandstand ‘being in the wrong place’. There was also concern
       about the Racecourse (0.1%) moving to ‘Dunsdale’.


2.2.27 Fly tipping (0.4%, p88) in Kilton Lane, and South Gate amongst other places was also
       ‘hated’.


2.2.28 There was a concern about the increase in fees for Adult Education (0.7%, p88). In
       addition participants mentioned that they ‘hated’ that there is a need for a new nursery,
       and that there is an ‘erosion of the best assets’ such as Northgate School.


2.2.29 Allotments (0.1%, p88) and the need for more land to be provided for them to promote
       growing fruit and vegetables was also noted in the responses from people in the wider
       Borough excluding Eston.


2.2.30 General Run Down Appearance/Eyesores (6.0%, p89 to 91) included buildings such as
       the Co-op building, Coatham Hotel ballroom; the Regent Cinema, Ganton House and the
       Congregational Chapel on Westfield Terrace amongst other buildings mentioned. In
                                                 17
       addition general comments about the run down appearance of shops, flats and some
       public houses and other areas were ‘hated’.


2.2.31 The Need to Encourage/Promote Heritage (1.0%, p91 to 92) and the consequences of
       not doing so were ‘hated’ by participants, some of whom felt that there should be tourist
       information officers and others that the ‘good points’ of the area are insufficiently
       publicised. Such points included the promotion of the Lifeboat Museum and promoting
       fairs and markets at Guisborough. Community groups involved in promoting the area
       and parts thereof should receive more encouragement from the Council it was
       suggested.


2.2.32 A number of areas of difficulty for the Access for Disabled/Pushchairs (0.5%, p92) were
       highlighted by participants. These included, amongst others, not having access to shops,
       the Hazel Grove path to the sea and the lack of dropped kerbs.


2.2.33 Cycle Tracks/Cycling (1.5%, p92) were of concern both because people were allowed to
       cycle, (e.g. forest walking paths with bikes not giving an audible means of approach);
       and for the need for cycle paths and areas for children to learn to ride.


2.2.34 Public Art/Railings/Fencing (1.5%, p92 to 93) were cause for some different views.
       Some participants felt that public art such as the ‘cast iron sculptures’ were a waste of
       money, with others ‘hating the steel fish’ and others having an artist to paint the sea wall
       at Redcar.


2.2.35 However, others ‘loved’ these features as noted earlier in this report. Fencing such as
       that at Coatham Enclosure was criticised as were the steel fences round the ‘old care
       home on Lord Street’ and the wire mesh fencing on Thrush Road in Redcar.


2.2.36 Environmental Improvements (1.3%, p93 to 94) included caring for the environment, the
       use of ‘plastic’ windows, the colour of Errington School and the need for flower beds. In
       addition issues relating to flag poles and sign posts were also mentioned here.


2.2.37 A variety of Other (5.3%, p94 to 96) responses were given. Included amongst these
       were comments on the consultation; on being called Cleveland rather than Yorkshire;
       comment upon the equitable sharing of resources between towns in the Borough,
       traveller’s caravans and many other topics.




                                                18
        The ‘love’ it’ and ‘hate’ it’ issues for Greater Eston with a
        qualitative description of the issues that the themes refer to
2.3     Background to Greater Eston Consultation
2.3.1   The Greater Eston Strategic Masterplan produced in 2008 set out the baseline analysis
        of Greater Eston and proposes a range of interventions in order to regenerate Greater
        Eston. This work has been further distilled and forms the basis of a set of Officer
        recommendations for “Greater Eston – A New Perspective, The Greater Eston Delivery
        Plan”. The Delivery Plan outlines the vision, opportunities and proposed interventions
        to improve Greater Eston and forms the basis of attracting and monitoring
        investment. Its purpose is to provide information on future strengths and weaknesses,
        look at how those weaknesses can be tackled and what opportunities need to be
        grasped in order to maximize the regeneration benefit for Greater Eston.


2.3.2   A New Perspective sets out the delivery framework in Greater Eston by breaking down
        interventions/activities into 5 key areas:

        -      Create homes for the future
        -      Develop spaces to breathe and places to be proud of
        -      Create healthy and safe communities with plenty to do
        -      Ensure Greater Eston is Prosperous and skilled
        -      Shouting about it (communication with residents, partners and
               stakeholders)

2.3.3   It was clear that following the creation of A New Perspective that consultation needed to
        be carried out with residents, partners and stakeholders to inform them of the work that
        had been done This consultation and the exhibitions may have affected the responses
        from residents completing the ‘love it/hate it’ response mechanisms.


2.3.4   The following section gives further detail on the themes that emerged. To assist the
        reading of the report the percentage of respondents from each area and the page
        number from Appendix 2 showing the actual comments have been included in the text.
        Appendix 2 sets out the comments by themes sorted by the first theme mentioned.




                                                19
2.4     ‘LOVE’ IT ISSUES – GREATER ESTON
2.4.1   Issues relating to Buses and Public Transport (2.5%, p1) included comments on the
        need to publicise the ‘Rover’ ticket to a greater extent, the need for more services, and in
        praise of services that exist.


2.4.2   Medical Facilities (1.6%, p1) were all concerned with praise of the ‘Health Village’ and
        worries about the availability of access.


2.4.3   Access to both the sea and countryside were positively commented upon as valued
        aspects of living in the area under the heading of Proximity of Sea, Countryside,
        Beautiful Views (3.5%, p1).


2.4.4   Sports and Leisure Facilities (3.0%, p1 &2) were in part aspirational, (i.e. ‘would ‘love’ to
        have’); and partly in praise of existing facilities, (e.g. Eston Leisure Centre and parks
        facilities).


2.4.5   Other Local Facilities (1.6%, p2) included local banks, street furniture, (including
        sufficiency of litter bins of sufficient capacity). One person from South Bank also
        mentioned the newly refurbished toilets in Redcar.


2.4.6   The development of the area which would hopefully have a positive effect on
        Employment, Workforce, Business (1.4%, p2), the ‘enterprise island’ and the Skippers
        Lane retail park were mentioned, together with at least one person seeking opportunity
        to relocate into the centre of the district, which may be Low Grange but was not stated in
        the comments..


2.4.7   Community Spirit, Identity, Local Pride (7.6%, p2 & 3) related to the people and the
        friendliness of the community; the memories of participants; the community forums and
        the pleasantness of the area.


2.4.8   Parks and Open Spaces/Flower Displays (9.5%, p3 & 4) were valued aspects of living in
        the area in which they do by participants. Against some of the issues related to currently
        available facilities such as the railway path to Normanby, the Millennium Green, and the
        park area on Church Lane in Grangetown. Other comments related to changes in areas
        such as appeared in the Greater Eston masterplan.


2.4.9   Local history, Heritage and Architecture (1.6%, p4) were general to an extent but also
        included the ‘pill box’ in the field at Low Grange Farm as a ‘mark of history and
        nostalgia’.

                                                 20
2.4.10 Cleanliness and Maintenance (0.9%, p4) was mainly aspirational: what is required
       currently and will be required relating to the new developments. Nevertheless some
       participants commented favourably on the Council efforts to keep the area clean.


2.4.11 General Improvements to the area (4.9%, p4) include the need for change and
       development and investment in the area.


2.4.12 Whilst the young person’s bus was appreciated, there was thought to be a need for
       further provision of Facilities for Young People/Children (3.0%, p5).


2.4.13 Education Facilities (1.6%, p5) included the provision of adult education, especially the
       reductions for people in receipt of benefits; sure start, and the new school designs.


2.4.14 Public Art (1.2%, p5) was said by some to be a necessity for all areas, with the ‘penny
       farthing’ coming in for especial praise.


2.4.15 The ‘bike track’, the ‘go kart track’ and the ‘black path stroll to Redcar’ all were praised
       and have been described under the heading Cycle Tracks/Walkways (1.2%, p5).


2.4.16 Shopping/Markets (9.0%, p5 &6) comments were largely a requirement for the future,
       with a perceived need to open large supermarkets, retain or re-open markets; the idea
       of the new shopping centre at Eston and improvements to other local shops.
       Nevertheless, the retention of village shops in one area and Asda at South Bank were
       noted as currently available facilities that were ‘loved’.


2.4.17 Participants were pleased to note that there is to be a new library at South Bank, and
       praised the library staff under the theme of Library (1.2%, p6).


2.4.18 The PCSO’s in Grangetown and other areas were commented upon favourably under
       the heading of Community Safety (3.5%, p6). Also positively commented upon was the
       provision of CCTV, although some were concerned about whether this was monitored.


2.4.19 Homes/Housing (5.3%, p6 &7) mostly concerned the aspiration for ‘better housing’ and
       for ‘cheaper’ housing for purchase or rent, although the Coast and Country bungalows in
       Normanby Road were commented upon favourably. There was also thought to be a
       need for more ‘shared ownership’ type housing in South Bank.


2.4.20 Access was an issue raised under Traffic/Roads (1.6%, p7), as was the redevelopment
       of the Trunk Road.
                                                 21
2.4.21 Lights and Lighting (1.4%, p7) , and Christmas decorations, although noted as having
       been absent or poor in previous years were considered to be a positive attribute and the
       new street lights in other areas, including Normanby Road, were thought to be good. A
       request for earlier switching on of the lights on Golden Boy Green was included in the
       requests.


2.4.22 Other Issues (6.6%, p8 & 9) included a variety of other issues, some concerns and other
       questions relating to the exhibitions. Examples here included how developments will be
       maintained in the future; when refurbishments might commence; what will happen to
       Bolckow Road shops and what will happen if the money is not available or ‘runs out’
       prior to the developments being completed. Some participants also referred to specific
       numbers when discussing the issues. These have not been included here.




                                              22
2.5     ‘HATE’ IT ISSUES – GREATER ESTON


2.5.1   Anti-social Behaviour and Vandalism (9.5%, p4) were issues mentioned in respect of
        youths and children, with the word ‘gangs’ used in respect to both. Anti social behaviour
        included noise, speeding cars, damage to trees and fires being set in parks.


2.5.2   Boarded Up/Empty Shops and Houses (6.0%, p41 to 42) and the appearance of
        dereliction that this brings were ‘hated’ by some respondents. Even the ‘green shutters’
        put in place to deter vandalism to untenanted properties were ‘hated’ as these drew
        attention to there being void properties.


2.5.3   Whilst some participants had ‘loved’ the availability of Bus Services/Public Transport
        (7.4%, p42 to 43), others noted this as something they ‘hated’. Causes for complaint
        included the lack of services to specific areas; the circuitous routes of others; the age of
        the buses used; and the lack of bus shelters. Concerns were expressed here about the
        availability of transport to the proposed new health village for those who live beyond
        walking distance from it.


2.5.4   Lack of Car Parking (3.7%, p43) facilities were another issue ‘hated’ by some
        respondents in the Greater Eston area. These included lack of disabled parking, (and/or
        the misuse of spaces); car parking outside of schools, takeaways and some other shops,
        (e.g. Netto). However, the main issue appeared to be residential parking or lack of it.


2.5.5   Charity Shops/Takeaways (5.1%, p43) were mentioned not just in respect of parking.
        Participants were of the view that there were ‘too many’ of these, which give a ‘run down’
        appearance to the area and, in addition takeaways are a ‘cause’ of litter.


2.5.6   ‘Hated’ aspects pertaining to Traffic/Traffic Calming, Roads/Footpaths (4.4%, p44)
        included speeding cars, damaged road surfaces; perceived needs to change traffic
        management schemes, (Runswick Road was an example where a one way system was
        said to be needed), and traffic congestion. All schools going on to one site was also a
        concern when commenting on issues to do with Education (0.5%, p50). The potential for
        this adding or causing traffic problems was mentioned.


2.5.7   When participants added Shops and Shopping Facilities (9.0%, p44 & 45) to their list of
        ‘hated’ aspects, it was the lack of shops/quality of goods being sold, that was the main
        point being made. Eston Square/Eston precinct was commented upon specifically in this
        respect and also because of the ‘concrete’ and ‘run down’ appearance of this area. In
        addition a number of participants commented upon the need for corner shops on their
        local estates and the lack of supermarkets locally to them. As well as the appearance of


                                                 23
        the shops in Eston, shops in Normanby Road were also criticised because of their
        appearance.


2.5.8   Keeping young people off the streets, lack of play areas for both older and younger
        children were both mentioned as part of the theme of Activities for Youth/Children (7.4%,
        p45 &46). Although in a minority, some participants spoke of a lack of tolerance to young
        people: a comment on neighbours complaining about parents playing with their children
        in front of their homes was included.


2.5.9   Development/Planning/Building on Green Areas (4.4%, p46) related to concerns about
        building on green land, the building of new homes when so many older houses remain
        empty, and a concern that the ‘creation of an urban village’ will be detrimental to existing
        centres such as South Bank, Normanby and Eston.


2.5.10 The lack of sports centres, playing fields, swimming baths, and parks and Finnegan Hall
       were all mentioned by respondents on the issue of Sports and Leisure Facilities (2.1%,
       p47). Also mentioned here were the ‘loss of the recreation ground at Stayplton School’
       and the need for concert and sports halls.


2.5.11 Rented Properties/Landlords (2.1%, p47) comments referred in the main to rented
       homes and ‘absentee’ or ‘negligent’ landlords who take ‘no control over the behaviour of
       their tenants’.


2.5.12 Participants expressed concerns about the position of the Health Village under the
       theme categorised as Medical Facilities (2.3%, p47). A number of participants did not
       wish to relocate their GP practice to this, and several comments were received on the
       perceived inappropriateness of locating in South Bank/Grangetown areas.


2.5.13 Community Safety (5.1%, p47 & 48) included the need for policing, wardens, (even dog
       wardens), to control crime and anti social behaviour and the illegal use of drugs on land
       where children play. ‘Hate’ crime, gangs of youths and fighting were also mentioned.


2.5.14 Participants noted as part of the ‘love’ it’ offering the pride and identity they had with the
       area in which they live. Conversely a Lack of Respect/Pride/Identity, (1.6%, p48) was
       also mentioned as part of the ‘hate’ it’ comments. In addition the lack of respect shown
       by publicly swearing and not treating their homes with respect were also mentioned.
       Graffiti (0.9%, p48) was mentioned as an issue by participants.


2.5.15 Housing (1.9%, p48) although linked by the subject matter referred to diverse issues
       such as the housing allocations policy of the Council, (Coast and Country); the older
       housing in South Bank; and the need for larger houses for families.
                                                 24
2.5.16 General Maintenance/Cleanliness/Litter (7.2%, p48 &49) referred to the general
       cleanliness and appearance of the area with some participants referring to specific
       areas, (e.g. the cut between Dorman and Churchill Roads); litter from fast food shops,
       areas overgrown with weeds; grass verges, (some so narrow that they cannot be
       maintained it was suggested); and the perceived lack of street cleaners.


2.5.17 Although some areas were deemed to be in urgent need of repair and void and derelict
       properties were a cause for concern, a number of participants were concerned about the
       potential loss of buildings with the consequent perceived Need to Preserve Old Buildings
       (0.9%, p49). A number of participants also mentioned their concerns about Fly
       tipping/Fly posting (0.9%, p50).


2.5.18 Street and Other Lighting (0.7%, p49) comments related to the need for security and
       other facilities lacked included the need for Public Toilets (0.9%, p49), especially in
       Eston, South Bank, Grangetown and Normanby.


2.5.19 Refuse Collection/Recycling (1.6%, p49 & 50) issues ‘hated’ by respondents included
       the fortnightly collection of household waste and the need for more recycling facilities.
       Comments were also made here about the collection of bulky household waste.


2.5.20 Drug use, drug dealing and drug detritus were amongst the issues mentioned relating to
       Public Drinking of Alcohol/Drug Misuse (0.9%, p50), although drinking was also
       commented upon here.


2.5.21 Concerns were expressed about Economy/Business/Jobs (1.2%, p50) with comments
       also received about the ‘business park gates’ with these being ‘hated’ because of the
       perceived costs.


2.5.22 General Run Down Appearance/Eyesores (5.8%, p50 & 51) were said to be ‘hated’ by a
       number of participants. Areas mentioned here included Allendale shops, Eston Square,
       King George’s Square and Bolckow Road shops. Other comments simply referred to a
       ‘degeneration’ of the area and a ‘sense of neglect’.


2.5.23 Lack of, poor maintenance and that some Cycle Tracks/Cycling (0.7%, p51) were
       blocked off, were ‘hated’ by some participants.


2.5.24 Public Art/Railings/Fencing (1.2%, p51) especially the feature at Millennium Green were
       thought to be a ‘waste of money’ by some.


                                                25
2.5.25 Removal of trees and not removing trees that are blocking light were both mentioned
       under the theme of Environmental Improvements (1.6%, p51), as was landscaping in
       Tees Street, lack of maintenance of grassed areas in South Bank and general lack of
       maintenance to trees and shrubs.


2.5.26 Other (10.4%, p51 & 52) as before were various and included comments on the
       consultation, (needed to be longer and more in depth); on the spending of money in the
       areas of South Bank and Grangetown ‘again’, reluctance about the term ‘Greater Eston’,
       and worries about future funding of the proposed initiatives.




                                             26
SECTION 3: A quantitative review of the issues by each Ward
The following graphs show the ‘love it’/’hate it’ responses from each ward. The number
of respondents from each ward was in some instances very low and therefore wards
should not be compared one with another for the magnitude of response, rather the
following should be used to highlight key issues arising within it.




                                       27
                                                                                                                                                                                                3.1
                                                                                                              S




                                           0
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                                           8
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                                          12
                                          14
                                          16
                                          18
                                          20
                                                                                                               ea
                                                                                                    P               /c
                                                                                                        ar            ou
                                                                                                          ks                nt




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                    boarded up empty                                                                         /fl               ry
                                                                                                                ow                 si
                                                                                                                                       de




                                                             18.6
                      houses/shops                                                                                    er
                                                                                                                          di

                                                                                                                                                                    18.6
                                                                                                          tra                 sp
                                                                                                             di                    la
                                                                                                                t io                   ys
                                                                                                                     na
                        sports/leisure                                                                                    ls
                                                                                                                                                             12.9
                                                                                                                               ea




                                                      12.4
                          facilities                                                                                               si
                                                                                                                                       de
                                                                                                                          H
                                                                                                               O
                                                                                                                              er
                                                                                                                                  ita                  7.7
                                                                                                                   th                   ge
                      shops/shopping                                                                                  er
                                                                                                                           fa
                                                                                                                                                 5.7




                                                  11.9
                         facilities                                                                                            ci
                                                                                                                                  lit
                                                                                                                                      ie
                                                                                                                                         s
                                                                                                                        P
                                                                                                                                                5.2
                                                                                                                                                                                                REDCAR (based on 404 responses)




                                                                                                                           ub
                        general                                                                                                 lic
                  maintenance/cleanli                                                                                                 ar
                                                                                                                                           t




                                                  11.9
                                                                                                                       M




28
                                                                                                                                                5




                      ness/litter                                                                           C              us
                                                                                                              om                eu
                                                                                                                    m                 m




     % response
                                                                                                                                         s




                                                                    Redcar - Hate it
                                                                                                                       un
                                                                                                                                                                           Redcar - 'love it'




                                                                                       % response
                                                                                                          S
                                                                                                                                               4.5




                   takeaways/charity                                                                        ho              ity




                                                9.7
                                                                                                               pp                sp
                        shops                                                                                                          iri
                                                                                                                     in
                                                                                                                       g/                  t
                                                                                                                           m
                                                                                                                                               4.2




                                                                                                                               ar
                                                                                                                                   ke
                   general run down                                                                                 R                   ts
                                                                                                                      ac
                  appearance/eyesore
                                                                                                                                               4.2




                                          6.9
                                                                                                                           ec
                                                                                                                                ou
                           s                                                                                    S                    rs
                                                                                                                   po
                                                                                                                       r ts              e
                                                                                                                                               4.2




                                                                                                                             /le
                                                                                                                                 is
                       traffic/calming,                                                                                             ur
                                                                                                                                         e


                                          6.4
                      roads/footpaths
                                                                                                                                               4
                                                                                                                                                                                                     3.2
                                                                                                                     S




                                            0
                                            2
                                            4
                                            6
                                            8
                                           10
                                           12
                                           14
                                           16
                                           18
                                           20
                                                                                                                   ea
                                                                                                                       /c
                                                                                                                         ou




                                                                                                                                                   0
                                                                                                                                                   2
                                                                                                                                                   4
                                                                                                                                                   6
                                                                                                                                                   8
                                                                                                                                                  10
                                                                                                                                                  12
                                                                                                                                                  14
                                                                                                                                                  16
                                                                                                                                                  18
                                                                                                                                                  20
                                                                                                                             nt
                                                                                                                C               ry
                         general                                                                                  om               si
                                                                                                                                      de
                                                                                                                       m
                  maintenance/cleanlin                                                                    P




                                                       18.7
                                                                                                                          un
                        ess/litter
                                                                                                            ar
                                                                                                              ks
                                                                                                                             ity                                         18.7
                                                                                                                 /fl             sp
                                                                                                                                     iri
                                                                                                                    ow                   t
                                                                                                                         er
                                                                                                                                                                         18.7


                                                                                                                            di
                                                                                                              tra              sp
                                                                                                                 di               la
                                                                                                                    t io              ys
                                                                                                                        na




                                                 8.4
                                                                                                                                                                  14.2



                   anti social behaviour                                                                                    ls
                                                                                                                               ea
                                                                                                                                   si
                                                                                                                                     de
                                                                                                                               H
                                                                                                                                                                 13.5




                                                                                                                                er
                                                                                                                                  ita
                                                                                                Fa                       O                   ge
                                                                                                  ci                      th
                                                                                                                                                                                                     SALTBURN (based on 155 responses)




                                                                                                       lit                  er
                                                                                                           i                   f
                                                                                                                                                          11.6




                                                                                                               es                  ac
                            dog fouling




                                             7.7




29
                                                                                                                    fo                ilit
                                                                                                                      ry          ie
                                                                                                 C                                  s
                                                                                                                                                                                Saltburn - Love It




                                                                                                                   ou




     % response
                                                                                                  le                  th
                                                                                                                                                    5.8




                                                                                                         an


                                                                                   % response




                                                              Saltburn - Hate it
                                                                                                           lin           /c
                                                                                                                            hi
                                                                                                              es               ld
                                                                                                                 s/              re
                                                                                                                    m               n
                                                                                                                      ai
                                                                                                                                                    5.8




                                                                                                                         nt
                                                                                                                            en
                  development/planning




                                           6.5
                                                                                                                                an
                                                                                                                 Fo                ce
                                                                                                                    re
                                                                                                                                                   5.2




                                                                                                                       st
                                                                                                                          s/
                                                                                                                             w
                                                                                                                                oo
                                                                                                                                   ds
                                                                                                                        P
                                                                                                                                                   5.2




                                                                                                                          ub
                           refuse                                                                                             lic




                                           6.5
                                                                                                                                  ar
                    collection/recycling                                                                                             t
                                                                                                                                                  4.5
3.3        LAZENBY (based on 32 responses)

                                                                  Lazenby - Love it

                                       18.8
             20

             15
                                                      9.4             9.4
             10
                                                                                         6.3           6.3                 6.3        6.3
               5

               0
                       irit     ys         ets              ort            nt s           ren           fety
               it y sp er displa ing/mark             ansp proveme                 /child       it y sa
          mu n            w      p           b lic tr       im                outh          mun
      Com           s/flo   Shop       s/ Pu           eral             for y         Com
            Park                   Buse         Gen              lities
                                                            Faci

                                                                               % response




                                                                  Lazenby - Hate it

      60           50
      50
      40
      30                                      18.8
      20                                                               9.4                     9.4             6.3               6.3
      10
       0
                                                                                                                                 post office
                                              roads/footpaths




                                                                      behaviour




                                                                                                             youth/children
                                                                      anti social




                                                                                           community
                    public transport



                                               traffic/calming,




                                                                                                              activities for
                                                                                             safety




                                                                        % response




                                                                                    30
                                                                                                                                                                                       3.4




                                           0
                                           5
                                          10
                                          15
                                          20
                                          25
                                          30
                                          35
                                                                                                                 Se
                                                                                                                   a/
                                                                                                                      co




                                                                                                                                           0
                                                                                                                                           5
                                                                                                                                          10
                                                                                                                                          15
                                                                                                                                          20
                                                                                                                                          25
                                                                                                                         un
                                                                                                                           try
                    takeaways/charity                                                                                             sid
                                                                                                                                     e




                                                              30.3
                         shops

                                                                                                                            He                          22.7
                        general                                                                            Pa
                                                                                                             rk                 rit
                                                                                                                                   ag
                  maintenance/cleanli                                                                           s/                    e




                                                       20.4
                                                                                                                   flo
                       ness/litter                                                                                     we
                                                                                                                                                 15.5

                                                                                                                          rd
                                                                                                                             is
                                                                                                                                pl
                    boarded up empty                                                                          Sh                   ay
                                                                                                                 op                   s




                                                   18.1
                     houses/shops                                                                                     pi
                                                                                                                                                14.8




                                                                                                                         ng
                                                                                                                           /m
                                                                                                                               ar
                                                                                                                                  ke
                     shops/shopping                                                                                                  ts




31
                                                13.8
                        facilities
                                                                                                                                                                                       GUISBOROUGH (based on 304 responses)




                                                                                                                                                14.1




     % response
                                                                                                                               Pr
                                                                                                                                 io
                                                                                             % responses
                       traffic/calming,                                                                         Co                 ry
                                                                                                                                                               Guisborough - Love it




                                                                                                                   m



                                                                     Guisborough - Hate it
                                                                                                                    m




                                            10.9
                                                                                                                                          7.6




                      roads/footpaths                                                                                    un
                                                                                                                           ity
                                                                                                                                 sp
                                                                                                                                   iri
                                                                                                                   Fo              t
                           car parking
                                                                                                                                          7.2




                                           10.2
                                                                                                                     re
                                                                                                                       st
                                                                                                                          s/
                                                                                                                             wo
                                                                                                                                od
                        sports/leisure                                                                                            s



                                          7.6
                                                                                                                                          7.2




                          facilities
     3.6
                                                                                                                                                                                                                                  3.5
                                                                                                                                                         S




                                                                               0
                                                                               5
                                                                              10
                                                                              15
                                                                              20
                                                                              25
                                                                              30
                                                                                                                                                             ea
                                                                                                                                                               /c




                                                                                                                                                                                   10
                                                                                                                                                                                   15
                                                                                                                                                                                   20
                                                                                                                                                                                   25
                                                                                                                                                                                   30




                                                                                                                                                                                    0
                                                                                                                                                                                    5
                                                            general                                                                                              ou
                                                                                                                                                                   nt
                                                      maintenance/cleanli                                                                       P                     ry




                                                                                                     24.1
                                                                                                                                                    ar                   si
                                                           ness/litter                                                                                ks                    de
                                                                                                                                                         /fl
                                                                                                                                                            ow                                      27.8
                                                        boarded up empty                                                                                       er




                                                                                              18.5
                                                         houses/shops                                                                                              di
                                                                                                                                                                      sp
                                                                                                                                                                         la
                                                                                                                                                                            ys
                                                         shops/shopping                                                                                   Fo
                                                                                                                                                                                                 24.1




                                                                                                                                                             re




                                                                                       14.8
                                                            facilities                                                                                          st
                                                                                                                                                                   s/
                                                                                                                                                                      w
                                                                                                                                                                        oo
                                                                                                                                                      S                     ds
                                                               dog fouling
                                                                                                                                                        ho




                                                                                11.1




     SKELTON (based on 13 respondents)
                                                                                                                                                           pp
                                                                                                                                                                                          14.8




                                                                                                                                                              in
                                                                                                                                                                                                                                  NEW MARSKE (based on 54 responses)




32
                                                                                                                                                                g/
                                                                                                                                                                   m
                                                                                                                                                                       ar
                                                           traffic/calming,                                                                                              ke




                                                                               9.3
                                                                                                                                                                             ts




                                         % response
                                                          roads/footpaths                                                                              C
                                                                                                                                                         om
                                                                                                                                   % response
                                                                                                                                                                                    9.3




                                                                                                                                                             m




                                                                                                            New Marske - Hate it
                                                                                                                                                                                                           New Marske - Love it




                                                                                                                                                                un
                                                            sports/leisure                                                                                          ity




                                                                               9.3
                                                              facilities
                                                                                                                                                                        sp
                                                                                                                                                                           iri
                                                                                                                                                                               t
                                                                                                                                                                                   7.4




                                                         medical facilities                                                                                       M




                                                                              7.4
                                                                                                                                                                      us
                                                                                                                                                                         eu
                                                                                                                                                                           m
                                                                                                                                                                               s
                                                              refuse
                                                                                                                                                                                   7.4




                                                                              7.4
                                                       collection/recycling
                                                Skelton - love it

25                  23.1                                             23.1

20
                                                                                                               15.4
15

10

 5

 0
     Sea/countryside                               Community spirit                                    Heritage
                                                          % reponse




                                                 Skelton - Hate it

     46.2
50
45
40                         30.8
35
30                                                  23.1
25                                                                          15.4           15.4                       15.4
20
15
10
 5
 0
                           development/planni
      dog fouling




                                                                                           roads/footpaths
                                                                             car parking
                                                    shops/shopping




                                                                                            traffic/calming,




                                                                                                                      economy/business
                                                       facilities




                                                                                                                            /jobs
                                  ng




                                                       % response




                                                                      33
                                                                                                                                                          3.7




                                        10
                                        12
                                        14
                                        16
                                        18




                                         0
                                         2
                                         4
                                         6
                                         8
                                                                                                                  10
                                                                                                                  15
                                                                                                                  20
                                                                                                                  25




                                                                                                                   0
                                                                                                                   5
                       activities for




                                                      15.8
                      youth/children
                                                                                              Sea/countryside
                                                                                                                               23.7
                        general
                  maintenance/clean




                                                      15.8
                     liness/litter
                                                                                                Sports/leisure
                                                                                                                        15.8



                          anti social




                                               13.2
                          behaviour
                                                                                                                                                          BROTTON (based on 38 respondents)




                     shops/shopping                                                               Community




                                         7.9




34
                        facilities
                                                                                                                        15.8




                                                                                                    spirit




     % response
                                                                                 % response




                                                             Brotton - Hate it
                                                                                                                                      Brotton - Love it




                  development/planni




                                         7.9
                         ng
                                                                                               Other facilities
                                                                                                                  7.9




                         dog fouling




                                         7.9
                   general run down                                                              Facilities for
                                                                                                                  7.9




                  appearance/eyesor                                                             youth/children
                          es             7.9
3.8        LOFTUS (based on 59 respondents)

                                             Loftus - Love it

      35              30.5
      30
      25
                                              18.6
      20                                                                           15.3
      15
      10                                                                                                             6.8
      5
      0
             Sports/leisure Sea/countryside                                       Heritage                  Facilities for
                                                                                                           youth/children
                                                           % responses




                                             Loftus - Hate it

  30          27.1
  25                             22          22
  20                                                          13.6                  13.6
  15                                                                                               8.5                 8.5
  10
   5
   0
                                             dog fouling




                                                              roads/footpaths
                               behaviour




                                                                                   alcohol/drug




                                                                                                                      youth/children
            maintenance/clea


                               anti social




                                                               traffic/calming,




                                                                                                  boarded up empty



                                                                                                                       activities for
                                                                                                    houses/shops
                                                                                      misuse
              nliness/litter
                 general




                                                           % response




                                                                        35
                                                                                                                                                                   3.9




                                                                                                                      10
                                                                                                                      15
                                                                                                                      20
                                                                                                                      25




                                                                                                                       0
                                                                                                                       5




                                       0
                                           5
                                               10
                                                     15
                                                          20
                                                                                                     Parks/flower
                        car parking
                                                                                                                                         23.4




                                                           17.5
                                                                                                      displays


                       general
                  maintenance/clea                                                                Sea/countryside




                                                          16.2
                                                                                                                                  16.9


                    nliness/litter

                    shops/shopping                                                                    Community




                                                     11
                                                                                                                            9.7




                       facilities                                                                       spirit
                                                                                                                                                                   MARSKE (based on 154 respondents)




36
                      activities for

                                                                                     % response




                                                     11




     % response
                                                                                                         Heritage
                                                                                                                        7.8




                                                                  Marske - Hate it
                     youth/children
                                                                                                                                                Marske - Love it




                         anti social




                                               7.8
                                                                                                   Other facilities
                                                                                                                       6.5




                         behaviour


                  boarded up empty                                                                Shopping/marke


                                               7.8
                                                                                                                      5.2




                    houses/shops                                                                        ts
                                                                                                                                                     3.10




                                             0
                                             5
                                            10
                                            15
                                            20
                                            25
                                            30
                                            35
                                            40
                                                                                                                       10
                                                                                                                       12
                                                                                                                       14




                                                                                                                        0
                                                                                                                        2
                                                                                                                        4
                                                                                                                        6
                                                                                                                        8
                        street and other




                                                        37.5
                            lighting
                                                                                                   Sea/countryside      12.5

                  development/planning




                                                   25
                         traffic/calming,                                                             Parks/flower
                                                                                                                        12.5




                                            12.5
                        roads/footpaths                                                                displays


                          wind turbines




                                            12.5
                                                                                                        General
                                                                                                                                                     MOORSHOLM (based on 8 respondents)




37
                                                                                                                        12.5




                        general                                                                      improvements
                  maintenance/cleanlin




                                            12.5




     % response
                                                                                     % responses
                        ess/litter
                                                                                                                               Moorsholm - Love it




                                                               Moorsholm - Hate it
                              post office                                                             Facilities for




                                            12.5
                                                                                                                        12.5




                                                                                                     youth/children

                            refuse



                                            12.5
                     collection/recycling

                                                                                                         Education
                                                                                                                        12.5




                  economy/business/jo
                                            12.5
                          bs
3.11       LINGDALE (based on 5 respondents)

                                 Lingdale - Love it

   25

   20

   15

   10

       5

       0
                Sports/leisure            Wildlife          General
                                                         improvements
                                       % responses




                              Lingdale - Hate it

   25
                      20                       20            20
   20

   15

   10

       5

       0
             boarded up empty        traffic/calming,   public toilets
               houses/shops         roads/footpaths
                                      % response




                                               38
3.12       SKINNINGROVE (based on 28 respondents)

                                            Skinningrove - Love it

   40                  35.7
   35
   30
   25                                                 21.4
   20
   15
   10                                                                                         7.1                         7.1
    5
    0
               Community                    Sea/countryside                          Heritage                           Museums
                 spirit
                                                                % response




                                            Skinningrove - Hate it

  25            21.4
  20                                17.9
                                                       14.3                    14.3
  15                                                                                                10.7
  10                                                                                                                        7.1
       5
       0
                                                                                                    roads/footpaths
                                                                               street and other
             appearance/eyesor




                                                                                                                          shops/shopping
                                 maintenance/cleanl




                                                                                                     traffic/calming,
                                                       boarded up empty
              general run down




                                                         houses/shops




                                                                                                                             facilities
                                                                                   lighting
                                     iness/litter
                                       general
                     es




                                                         % response




                                                                          39
                                                                                                                                                                         3.13




                                           0
                                           5
                                          10
                                                  15
                                                  20
                                                  25
                                                                                                                            0
                                                                                                                            5
                                                                                                                           10
                                                                                                                           15
                                                                                                                           20
                                                                                                                           25
                                                                                                                           30
                                                                                                                           35
                        general
                   maintenance/clea




                                                           19.2
                                                                                                       Sea/countryside
                     nliness/litter                                                                                                        33.3



                               graffiti                                                                   Parks/flower




                                                    13.1
                                                                                                                                         30.3




                                                                                                           displays


                           anti social                                                                     Community




                                                  11.1
                                                                                                                                  12.1




                           behaviour                                                                         spirit
                                                                                                                                                                         CARLIN HOW (based on 99 respondents




40
                   boarded up empty                                                                       Facilities for




     % responses
                                            8.1
                                                                                         % responses
                                                                                                                                 10.1




                     houses/shops                                                                        youth/children




                                                                  Carlin How - Hate it
                                                                                                                                                  Carlin How - Love it




                        activities for
                                                                                                             Public art




                                           6.1
                                                                                                                           6.1




                       youth/children


                    general run down
                                                                                                             traditional
                   appearance/eyeso

                                           6.1
                                                                                                                           5.1




                                                                                                               seaside
                          res
                                                                                                                                                         3.14




                                           0
                                           1
                                           2
                                           3
                                           4
                                           5
                                           6
                                           7
                                           8
                                           9
                                          10
                                                                                                                  10
                                                                                                                  12




                                                                                                                   0
                                                                                                                   2
                                                                                                                   4
                                                                                                                   6
                                                                                                                   8
                  anti social behaviour




                                                     8.6
                                                                                                    Community
                                                                                                      spirit               10.2
                    boarded up empty




                                                     8.6
                      houses/shops

                   general run down
                  appearance/eyesore




                                                  7.5
                                                                                                   Parks/flower
                                                                                                                         8.6




                           s                                                                        displays




                                                 7
                      public transport




41
                                                                                                                                                         SOUTH BANK (based on 186 responses)




     % response
                                                                                  % responses
                       traffic/calming,                                                         Shopping/marke




                                            5.9
                                                                                                                   5.9




                                                           South Bank - Hate it
                                                                                                                                  South Bank - Love it




                      roads/footpaths                                                                 ts

                        general
                  maintenance/cleanli




                                            5.9
                      ness/litter

                                                                                                Homes/housing
                                                                                                                   5.4




                  development/plannin
                                           5.4
                          g
     3.16
                                                                                                                                                                                                 3.15




                                                                             0
                                                                             2
                                                                             4
                                                                             6
                                                                             8
                                                                            10
                                                                            12
                                                                            14
                                                                            16
                                                                                                                                                      10
                                                                                                                                                      12
                                                                                                                                                      14
                                                                                                                                                      16




                                                                                                                                                       0
                                                                                                                                                       2
                                                                                                                                                       4
                                                                                                                                                       6
                                                                                                                                                       8
                                                         public transport                                                               General




                                                                                        14.3
                                                                                                                                                                   14.3
                                                                                                                                     improvements

                                                      takeaways/charity




                                                                                  8.2
                                                           shops                                                                      Parks/flower
                                                                                                                                                               12.2


                                                                                                                                       displays

                                                        shops/shopping




                                                                            6.1
                                                           facilities
                                                                                                                                    Homes/housing
                                                                                                                                                            10.2




     NORMANBY (based on 52 responses)
                                                           activities for




                                                                            6.1




42
                                                          youth/children
                                                                                                                                                                                                 GRANGETOWN (based on 49 responses)




                                                                                                                      % responses    Sports/leisure
                                                                                                                                                      6.1




                                        % response
                                                           general
                                                                                                                                                                          Grangetown - Love it




                                                     maintenance/cleanli




                                                                            6.1
                                                                                               Grangetown - Hate it
                                                         ness/litter

                                                                                                                                       Cycleways
                                                                                                                                                      6.1




                                                           public toilets




                                                                            6.1
                                                            refuse                                                                     Community
                                                                                                                                                      6.1




                                                                            6.1
                                                     collection/recycling                                                                safety
                                               Normanby - Love It

         12
                           9.6
         10
                                                                7.7
                8
                                                                                                 5.8                              5.8                         5.8
                6
                4
                2
                0

                kets          p irit           si de          e nts            a ds
         g/m ar          ity s            ntry            ve m           fic/ro
    ppi n            mun             /co u            p ro          Tra f
Sho             Com            Sea           e ral i m
                                        Gen
                                                                                              % response



                                                               Normanby - Hate it

12
       9.6
10
                        7.7             7.7
 8
                                                                      5.8                          5.8                 5.8               5.8                       5.8
 6
 4
 2
 0
                                                                      anti social behaviour
                                        development/planning




                                                                                                                     roads/footpaths


                                                                                                                                         medical facilities
        car parking



                      youth/children




                                                                                                                                                              maintenance/cleanline
                                                                                                                      traffic/calming,
                                                                                                 takeaways/charity
                       activities for




                                                                                                      shops




                                                                                                                                                                     ss/litter
                                                                                                                                                                     general




                                                                   % response




                                                                                                43
3.17   ORMESBY (based on 48 responses)


                                                     Ormesby - Love it

          18                  16.7
          16                                       14.6
          14
          12
          10                                                               8.3
           8                                                                                         6.3
           6                                                                                                                  4.2               4.2
           4
           2
           0
                    ts                  ys                 en              rit          e ty            ng
               rke                  pla              i ldr             spi           saf            us i
          g /ma               dis                 /ch             nity           ity           s /ho
       pin                 er                   th
                                                              mm
                                                                u              un            me
     op                 ow                  you             Co               mm            Ho
   Sh           rk s/fl               s for                             Co
             Pa                 li tie
                          F aci

                                                                           % responses



                                                    Ormesby - Hate it

  35        29.2
  30                                   25
  25
  20
                                                          12.5                   10.4
  15                                                                                                       8.3                   8.3                 8.3
  10
   5
   0
                                                                                  community safety
                                     behaviour




                                                                                                                               sports/leisure
            youth/children




                                                          shops/shopping
                                     anti social




                                                                                                                                                maintenance/cleanli
                                                                                                           public transport
             activities for




                                                                                                                                 facilities
                                                             facilities




                                                                                                                                                    ness/litter
                                                                                                                                                      general




                                                                       % response




                                                                                        44
3.18   ESTON (based on 53 responses)


                                                     Eston - Love It

           14              13.2
                                                 11.3                  11.3
           12
           10
            8
                                                                                            5.7                      5.7                5.7
            6
            4
            2
            0
                                                                  t
                  side        lays    kets acilities        spiri       itage
           n tr y         disp ing/mar        f        nity         Her
       /cou            er
                  flow Shopp           Oth
                                           er       mu
   Sea      rks/                                Com
         Pa
                                                                       % responses



                                                   Eston - Hate it

  25      22.6

  20
                             13.2
  15                                                11.3
  10                                                                       7.5
                                                                                             5.7                      5.7               5.7
   5
   0
                                                                                             anti social behaviour




                                                                                                                                         community safety
          shops/shopping




                                                                       appearance/eyesore
                                                 maintenance/cleanli




                                                                                                                     boarded up empty
                             takeaways/charity




                                                                        general run down




                                                                                                                       houses/shops
             facilities




                                                     ness/litter
                                  shops


                                                       general




                                                                                s




                                                                 % response




                                                                              45
3.19   WHALE HILL (based on 22 responses)


                                              Whale Hill - Love it

       35                   31.8
       30
       25
       20
       15                                                            9.1                                    9.1
       10
        5
        0
                          e ts                         ays                         nce
                 ma
                    rk
                                                 d ispl                      t ena
         pp ing/                             wer                         ain
   Sho                               ks /flo                      e ss/m
                                 Par                         nlin
                                                        Clea
                                                                 % response



                                              Whale Hill - Hate it

  16        13.6             13.6
  14
  12                                               9.1                  9.1                9.1                    9.1
  10
   8
   6
   4
   2
   0
            behaviour




                                                                                                                  community safety
                             shops/shopping




                                                                                          youth/children
            anti social




                                                  boarded up empty




                                                                      takeaways/charity




                                                                                           activities for
                                                    houses/shops
                                facilities




                                                                           shops




                                                      % response




                                                                     46
3.20   TEESVILLE (based on 17 responses)


                                                   Teesville - Love It

            20            17.6 17.6
            16
                                            11.8 11.8 11.8
            12
              8                                                         5.9           5.9       5.9           5.9        5.9     5.9

              4
              0
                       s                it      s              t
                                                       nt s por ysid
                                                                         e           re        ife         n    ts
                   tie       ing     pir play                                     su       ldl         dre   ke
              cili       o us it y s       i s       me rans       tr        lei        Wi          hil /mar
          lF
            a
                     s/h mun           rd       ov
                                                   e      t   ou
                                                                 n         s/                 th/
                                                                                                  c
       ica ome                     we impr ublic ea/ c                 ort                 ou ppin
                                                                                                         g
     ed                  om s/flo          l                        Sp                  ry         o
           H           C                          /P        S                         o      Sh
   M                          rk      era      es                                   sf
                           Pa Gen Bus                                         litie
                                                                           ci
                                                                       Fa

                                                                   % responses




                                                    Teesville - Hate it

              23.5
  25
  20                              17.6
  15                                                    11.8                  11.8                    11.8                     11.8
  10
   5
   0
                                                                                                      development/plan
                                                         car parking
              shops/shopping




                                                                                                                           maintenance/clea
                                 economy/busines




                                                                            takeaways/charity




                                                                                                                             nliness/litter
                 facilities




                                                                                                                                general
                                      s/jobs




                                                                                 shops




                                                                                                            ning




                                                         % response




                                                                       47
ADDITIONAL ANALYSIS - PHOTOGRAPHS




                      48
1.0     Love it Photographs

1.1     SOUTH BANK
1.1.1   Twenty two photographs submitted showed the housing and architecture mix in the area,
        with the pictures showing neatly maintained houses in clean streets. Some photographs
        show housing where the back alleys have alley gate security fencing potentially adding
        to the tidiness of the area.


1.1.2   The Youth and Community Centre and its colourful mural feature in three of the
        photographs showing aspects of South Bank that are loved. Two more photographs in
        the ‘loved’ folder show the South Bank Women’s Centre. Two other photographs show
        other art work on green space in South Bank.


1.1.3   Six photographs identify that some of the derelict streets have been removed, green
        space has been created in their place and rails provided to stop vehicle incursion on the
        sites. Small parks and play areas also feature in six other ‘love it’ photographs, many
        with neat railings and all litter free.


1.1.4   Two churches are shown as ‘loved’ in two of the photographs, St Peter’s Church and St.
        John’s Church. St. George’s Square and the Cenotaph also are shown on the ‘loved’
        photographs of South Bank.


1.1.5   Golden Boy Green was the subject of ten ‘love it’ photographs, showing the play area
        and other facilities. New street lights and the shops on Normanby Road also featured as
        facilities ‘loved’ in South Bank.


1.2     GRANGETOWN
1.2.1   Six photographs were submitted from residents of Grangetown showing that they ‘love’
        the different services available in the area including the Fabian Road shops, the Library,
        the Opportunities Centre, ‘FROG’ – Future Regeneration of Grangetown, the District
        Housing Office, and the Church.


1.2.2   Small Parks including that on Church Lane and other open spaces are loved in
        Grangetown.


1.3     NORMANBY
1.3.1   Twenty seven photographs were submitted by residents of Normanby, twenty of which
        related to the appearance of the area and included photographs of trees, planted formal
        and informal areas, shrubbery and well kept pathways for walking. Also in these
                                                49
        photographs are pictures of street furniture including planted half barrels, seating and
        artfully produced name plates giving the name of ‘Normanby’.


1.3.2   A children’s play area also features in these ’love it’ photographs as does the Methodist
        church.


1.3.3   The diverse housing of Normanby features in six of the photographs with the implication
        that this is a pleasant place to live.


1.4     ESTON
1.4.1   The centre of Eston with its Square, the flower arrangements and planting and its street
        furniture, including railings and bus stops were shown in three of the ‘love it’
        photographs from Eston residents.


1.4.2   The open spaces small community led parks, including that of the ‘Duke of York’s
        Community Initiative 2005’, were the subject of four ‘love it’ photographs. Clearly the
        photograph showing the football goal posts also adds to the positive nature of the open
        spaces. The views of the Eston Hills were also a ‘loved’ feature of living in Eston.


1.4.3   The provision of clearly marked and sufficiently sized disabled parking spaces were
        noted and photographed by one participant as being a facet ‘loved’ in Eston. Other
        facilities available and ‘loved’ were the Eston Grange Methodist Church, the Post Office
        at Whale Hill, (and possibly also the local pharmacy); the children’s play area at Whale
        Hill and the Community Centre at Whale Hill.


1.4.4   The village hall at Lazenby was also pictured amongst the ‘loved’ photographs as were
        the green space and public areas of Lazenby with its Cenotaph and planting and seating
        areas.


1.5     ORMESBY
1.5.1   Two photographs of Ormesby Hall with different views, one of the entrance and one into
        the stables area with the clock tower, were included by participants from Ormesby
        amongst the ‘loved’ aspects of their area.


1.5.2   Also of note are the new Coast and Country housing with its interesting design and neat
        external appearance.




                                                50
        OTHER THAN ESTON AREAS
        Wilton and Nunthorpe residents also produced photographs and comment on these is
        included below.


1.6     WILTON
1.6.1   Photographs taken of Wilton Village include the welcome sign to the village and the
        traditional stone housing with their well kept lawns and borders. The Wilton Castle
        conversion to apartments and the land surrounding these as also included in the ‘love it’
        photographs.


1.6.2   Open green spaces, neatly kept with traditional seating and well maintained planting
        were included in the ‘love it’ photographs as were pictures of more ‘natural’ areas, and
        the golf course.


1.6.3   St Cuthbert’s Church and the ground round the Church and the Churchyard were also
        featured as areas participants ‘loved’.


1.7     NUNTHORPE
1.7.1   Open areas in Nunthorpe with views to the hills and Roseberry Topping were
        photographed by residents as were pictures of local green areas with seating and half
        barrels with flower displays. Rural appearances of roads with trees to the sides and play
        areas were also included amongst aspects ‘loved’.


1.7.2   Road signage was ‘loved’ as was the Church. Amenities loved in the village of
        Nunthorpe included the post office and the train stop.




                                                51
2.0     Hate It Photographs
2.1     SOUTH BANK
2.1.1   A substantial proportion of the ‘hate it’ photographs submitted by residents of South
        Bank related to derelict and boarded up properties including housing, shops, factories
        and garages. Forty nine individual photographs have been categorised as showing these
        types of properties.


2.1.2   Some derelict properties have broken windows and are covered in graffiti. Others are
        also subject to graffiti but have boards or even metal shutters to deter misuse. Whilst
        properties have been ‘protected’ with shutters this has not always deterred vandals with
        some photographs showing that even with shutters some properties have been
        vandalised. Interspersed with some of the derelict properties are properties that are
        currently occupied suggesting that having a derelict property as a neighbour, (in some
        cases on both sides of a terraced house), must make living quite unpleasant.


2.1.3   Not only do these properties detract from the area because of their dereliction and graffiti
        but they are a constant reminder that the population is moving away in significant
        numbers and the facilities such as shops that had once been available have now gone.


2.1.4   The ‘door to the future’ on Millennium Green is covered in graffiti, damaged and
        therefore counter to its possible original purpose of bringing hope to the area.


2.1.5   Some property has been demolished it would seem and not6hing built in its place.
        Fencing that has been put up to protect the sites has been vandalised adding to the
        general air of dilapidation and abandonment shown in these ‘hate it’ photographs. Some
        areas have been grassed but not protected from vehicles driving over them so that what
        might be a pleasant grassed area has become a mire. Other areas have not been
        grassed and have simply become overgrown and yet others show the end of houses
        where those that had been next door have been demolished and nothing has been done
        to improve the appearance of the end wall which simply shows the rooms and wallpaper
        where neighbouring house once stood.


2.1.6   Shops and other local businesses were photographed showing that not only is the area
        losing its facilities but potentially also a source of local employment.


2.1.7   Twenty eight photographs of areas covered in graffiti were included in those submitted
        as ‘hate it’ photographs. In the main the graffiti consists of the scrawling of names or
        initials rather than abusive graffiti but this nevertheless creates a poor physical
        environment, potentially contributes to a fear of crime, and brings the area into disrepute.



                                                52
2.1.8   St. George’s Square is included in eight photographs amongst the ‘hate it’ file. It can be
        assumed from the photographs that the Square is in poor condition with damaged walls
        round the planted area, with overgrown trees and shrubs, cracked pavements and poor
        quality planting areas. (It is also believed that there are rats in the Square although this
        is not shown on the photographs).


2.1.9   Golden Boy Green is included on four photographs of ‘hated’ parts of South Bank,
        including the more modern seating area. Two photographs also show the bail hostel as
        an aspect of South Bank that is ‘hated’.


2.1.10 Whilst alley gates may be useful they were also included amongst the ‘hated’
       photographs potentially as they were broken in one instance and covered in graffiti in
       another. Behind one set of gates appears to be a substantial amount of litter suggesting
       that this areas is protected from people entering but not from wind blown or thrown litter.


2.1.11 The demolition of Cromwell Road School was hated providing yet another empty space
       where noting is happening and providing another reminder of the loss of local facilities.
       Similarly the site of the old Police Station is hated for the same reasons but also
       because it is a magnet for rubbish being dumped. A photograph of the new police station
       was included in the ‘hated’ photographs suggesting that some residents preferred the
       old building or simply did not like the new.


2.1.12 Six photographs showing overgrown shrubbery, poorly maintained trees and lack of
       planting were amongst the scenes depicting ‘hated’ parts of South Bank. Double parking
       on Cromwell Road, cracked pavements and the new art work were also photographed.
       The concrete works, with its concrete fencing with graffiti, its razor wire protection from
       intruders and the less than aesthetically pleasing metal structures were photographed as
       another eyesore.


2.1.13 Litter, dumped rubbish and fly tipping was also ‘hated’ with photographs of the site of the
       old police station being specifically photographed in this respect. Bin bags in back alleys
       broken open potentially by dogs or rats were also photographed and accumulated
       rubbish near a site of the school was also included.


2.1.14 Holes in the pavements from the incomplete lighting improvements and the poor state of
       ‘Pearl’s Park’ were also included in the ‘hate it’ photographs from residents of South
       Bank.
2.2     GRANGETOWN
2.2.1   Overgrown and poorly maintained shrubbery was also noted as ‘hated’ by residents of
        Grangetown, with other photographs of a poor environment also being included here.


                                                 53
2.2.2   Derelict and abandoned properties some without roofs in close proximity to inhabited
        properties were ‘hated’ in Grangetown as they were in South Bank.


2.2.3   Graffiti in Grangetown appears to consist largely of names and initials rather than abuse,
        but nevertheless was still amongst the features of the area that are ‘hated’.


2.3     ESTON
2.3.1   A photograph of a parade of takeaway food shops was taken as part of what is ‘hated’
        about Eston, presumably because of the amount of litter and mess associated with these
        type of outlets. Also noted here was the slip road into and out of Lazenby which is
        considered to be ‘dangerous’. This photograph also shows overgrown trees and foliage.


2.3.2   However the main ‘hated’ theme emerging from these photographs for Eston relates to
        the condition of Eston Precinct with the number of boarded up properties, closed shops
        and dirty aspect of the area. In addition advertising signs outside of some shops must
        prove a hazard for those with visual impairment. The appearance of the precinct is
        unwelcoming with its poorly maintained paving, the graffiti on the concrete walkways and
        the overflowing drain.


2.4     NORMANBY
2.4.1   In Normanby the state of the pavements and the presence of dog fouling uncleared by
        owners and the grass verges ruined by people parking on them were amongst those
        submitted as showing ‘hated’ aspects of the area.


2.4.2   A photograph of the overpass was also submitted and it is assumed that this has been
        included because it ‘feels unsafe’. The concrete material from which the structure is built
        is also not environmentally pleasing.


2.4.3   There are photographs included from Tittybottle Park with piles of leaves uncleared
        possibly making it difficult to walk on and probably reducing the pleasant appearance of
        the area.


2.4.4   The shop fronts in Normanby were ‘hated’ possibly because they are untidy with the
        frontage of the shops damaged and unpainted.


2.5     ORMESBY
2.5.1   Two photographs amongst those submitted from residents of Ormesby as ‘hated’
        aspects of their neighbourhood include the fencing around the playing fields reducing or
        stopping public access for use by the residents.
                                                54
2.5.2   However, the aspect which generated the most photographs from Ormesby was again
        damage and graffiti, with a couple of places which appear from the photographs to be
        somewhat isolated being included amongst these.


2.5.3   The telephone mast and the leftover concrete from when the bridge was removed, stuck
        as it is at the edge of what appears to be a pleasant green area, were also mentioned as
        ‘hated’.


2.5.4   The Allendale Centre with graffiti on the outside and a poor shopping offering and poor
        physical condition was also included amongst the ‘hated’ photographs in Ormesby.


2.6     WILTON
2.6.1   Only one photograph was submitted showing ‘hated; aspects of Wilton and this shows
        damage caused by vehicles on the grassed area.


2.7     NUNTHORPE
2.7.1   Graffiti, careless thrown and accumulated litter and vandalised facilities such as bus
        stops and properties were included in the aspects ‘hated’ about Nunthorpe.


2.7.2   Also included as ‘hated’ was some of the new build three storey property pictured with
        cars parked outside; the telephone mast which stands out from the local trees and
        foliage; and advertising on the roundabouts which detract from the environmental and art
        work of the Council.


2.7.3   Poorly maintained and overgrown walkways and footpaths were also photographed to
        be included in the ‘hated’ aspects of Nunthorpe.




                                                55

								
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