SERVICIO NACIONAL DE APRENDIZAJE SENA
CENTER FOR HUMAN TALENT TRAINING IN HEALTH
ENGLISH CONVERSATION SERIES
REGIONAL DISTRITO CAPITAL
TOPIC: Health tourism 08 – Comprehension Stage.
TIME: 4 hours
Comprender textos en inglés en forma escrita y auditiva.
Encontrar vocabulario y expresiones de inglés técnico en anuncios, folletos, páginas web., etc.
Comunicarse en tareas sencillas y habituales que requieren un intercambio simple y directo de información cotidiana y técnica.
Realizar intercambios sociales y prácticos muy breves, con un vocabulario suficiente para hacer una exposición o mantener una conversación
sencilla sobre temas técnicos.
WORDBANK: round-trip, onward, ensure, sundry,
FIRST STAGE – PRESENTATION
Is it easy to travel between countries?
Are there any issues to consider when traveling between countries?
As a Colombian citizen what aspects do you have to consider when you travel to other countries?
Read the following text about traveling to Colombia and check the requirements before coming to the country.
All U.S. citizens who are not also Colombian citizens must present a valid U.S. passport to enter and depart Colombia,
and to return to the United States. U.S. citizens traveling to Colombia do not need a Colombian visa for a tourist stay of 60
days or less. Travelers entering Colombia are sometimes asked to present evidence of return or onward travel, usually in
the form of a round-trip plane ticket. Americans traveling overland must enter Colombia at an official border crossing.
Travelers arriving by bus should ensure, prior to boarding, that their bus will cross the border at an official entry point.
Entering Colombia at unauthorized crossings may result in fines or incarceration.
The length of stay granted to travelers is determined by the Colombian immigration officer at the point of entry and will be
stamped in your passport. Extensions may be requested by visiting an office of the Colombian immigration authority,
known as the Security Administrative Department, or DAS, after arrival in Colombia. No arrival tax is collected upon entry
into Colombia, but travelers leaving by plane must pay an exit tax at the airport, in cash. The tax varies with the
dollar/peso exchange rate, but is usually between $70 and $75. Colombia has imposed HIV/AIDS travel restrictions on all
travelers with HIV/AIDS except those with PLHIV. A waiver may be requested from the Colombian embassy.
Taken and adapted from: http://travel.state.gov/travel/cis_pa_tw/cis/cis_1090.html#entry_requirements
Are there different or additional requirements for a patient who is looking forward to go to a different country rather than
What are those differences?
SECOND STAGE – PRACTICE
Read the following texts about the regulations in the health service in two different countries
Regulations for medical tourism in the Philippines: The minimum requirements for accreditation of Tertiary Hospitals
for Healthcare Travel: The hospital used for medical tourism should be situated in a pleasant environment and the
architecture and general structure of the building should possess the distinguishing qualities of a tertiary hospital. It should
provide private and suite rooms with telephone facilities, refrigerator, cable television and 24 hour room service.
It should have a reception, information counter and a guest relation office providing 24-hour service, a 24 hour porter
service, foreign exchange counter, public phone facilities, safe left-luggage room, a secured deposit box and a business
center having office equipment, secretarial service and mailing facilities.
Every room should have three rubbish bins - biodegradable, non-biodegradable and infectious wastes. There should be a
sundries shop, an elevator, a parking area, 24 hour security and a central circuit television in the hospital.
The hospital for healthcare travel should provide Limousine facility, airport transport and air ambulance facility on request.
There should be a computerized billing system and credit card payment should be possible.
Also the staff should be qualified, trained, experienced, competent and polite. It should also provide an interpreter fluent in
Nihonggo, Mandarin, Korean, Cantonese, etc. and accessible on request.
All divisions at the hospital should be suitably maintained at all times.
Taken from: http://www.health-tourism.com/healthcare-travel-regulations/
Regulations for medical tourism in Taiwan: Healthcare centers must provide more than 50 bed hospital providing
comprehensive tertiary health care including 24-hour trauma center. And to operate several internal or external centers of
excellence, including cardiovascular, diabetes, nephrology and orthopedics.
Centers must be automatized and offer plenty of information technology, such as patient kiosks in order to provide a
computerized system to electronically enter all prescriptions and instructions about patients. This technology gives all
medical personnel clear, consistent information about patients, greatly reducing the risk of errors.
Patients must enjoy a comfortable setting with English signage throughout the facilities, state-of-the-art equipment,
offering VIP patient suites, international television stations and WIFI Internet access. Laptop computers must be also
available upon request.
The International Health Care Centers should provide English speaking staff to assist patients while they are receiving
care They will have all the information they need without any language barrier. From arrival to departure. The service
package must be customized according to the patient’s medical needs, time, and travel schedule, so that they could have
a hassle-free medical trip.
Customize service features should include some or all of the following: English speaking staff, Transportation
arrangement, Hotel reservation, Minimum waiting, Assist with tour planning, Hotel-like accommodation, Preferred doctors,
Assist in completing insurance claims, Overseas contact, Internet access of personal medical records, Discharged follow
up contact, and 1:1 staffing.
Taken and adapted from: http://www.onlinemedicaltourism.com/Min-Sheng-General-Hospital.html
After reading them extract the most important features about both countries and write them down in the following chart of
Taiwan The Philippines
THIRD STAGE – EXTRA LANGUAGE PRACTICE
Read the attached forms: I-94 and the Colombian Visa application. And practice with your partners all those
questions that may be done to a foreign visitor.
FOURTH STAGE – PRODUCTION
Think about the following:
What are the advantages of accreditation for healthcare institutions?
Are all those advantages suitable for institutions in Colombia?
As a foreign visitor what would you have to consider before coming to Colombia?
Compare the facilities of your medical tourism institution to the Taiwanese required facilities?
What elements do you have to consider for your institution?
Take one sample of the I-94 form and ask your partner to explain some of the given information.
Take one sample of the Colombian Visa application and ask your partner to explain some of the given