5. Shopping by Oe47eh


   Questions for you
   Types of shops
   Pictures
   Specialized shops
   How we can pay
   Services
   Marketing and marketing
   Key words and phrases
   Worksheet
   Role play
Interview your partner about shopping.
Ask the questions below

     Are you shopaholic or someone who hates shopping? What do
     you like or hate about it?
     What sort of shops would somebody typically find you in on a
     Saturday morning?
     When shopping in a supermarket, are you a ‘basket person’ –
     just buying a few things for the next day or so – or a ‘trolley-
     person’ – doing the weekly shop from a long shopping list.
     What things are always on your supermarket shopping list?
     Are there any unusual items on your list?
     What’s the best shop you have ever been to?
     Is shopping for you a pleasant activity or rather a waste
     of time?

Tell the class about your partner.
Speak about different types

 shops and their location.
Places to do your purchase
   supermarket/ shopping malls / shopping centre/
    department store – shops that are part of a chain or a
    group - a big building with many departments, you can
    buy almost everything here
    – these shops operate on the „serve-yourself system“
   corner shop - run buy Indian or Pakistani families; a
    small shop. It sells food and newspapers. It is usually
    opened until late evening and on Sundays, too.
   street market/flea market - there are stalls with
    vegetables, clothes, things for house, records, jewellery
    and so on. It is held usually once a weak by people from
    surrounded villages.
   a high street - lots of shops, they are full of branches of
    big chain stores.
   charity shop - a kind of second hand shop, but there is a
    difference. All money from purchase goes to charities. So
    you can buy cheap and also help others.
Look at the pictures of various shopping facilities. Compare
them and give the pros and cons of each of them.
    Specialized shops
   Greengrocery – fruit and vegetables               Grocery – food (tea, coffee, cheese, eggs,
   Butchery – meat                                    tinned food) and kitchen needs such as
   Bakery – breads and cakes                          soap, detergents and polish
   Tobacconist – cigarettes and tobacco              Chemist’s (US: drug store)– medicines,
   Confectioner or sweet shop                         ointments, toothpaste, combs, films,
                                                       cosmetics, razor blades, sunglasses
   Fishmongers’ – fish
                                                      Travel agent – trips aboard or inboard
   Florist – flowers
                                                      Estate (US: real estate) agent – houses
   Newsagent – newspapers and magazines
                                                      Hi-fi shop (US: music shop or CD shop) –
   Men’s wear and women’s wear                        hi-fi towers, radios, CD-players, etc.
   Lingerie – underwear                              Chip and fish shop (US: French fries)
   Draper – cloths ah bedclothes                     Health food shop – soja, wholemeal
   Wine-merchant (off licence shop) – alcoholic       bread, low fat food, sugar free
    drinks of all kinds, liqueurs                     Post office – stamps, envelope, phone-
   Ironmonger – metal goods (tools, pots, pans)       cards
   Dairy – milk products and eggs                    Record shop (US: music store) – CD, LP,
   Stationery – paper and office supplies            Shoe- shop – shoes
   Jewellery – gold, silver jewellery                Boutique – clothes
   Toyshop – various toys (dolls, teddies)           Sport shop – tennis rackets, balls, ...
   Deli(catessen) – exclusive, expensive food        Optics – glasses
   Electrical appliances shop (electronics) – TV-    Household equipment shop
    sets, radio-sets, fridges, cassette recorders,    Car shop
   Photographic and cinema articles                  Bookshop
Give different ways of
payment for purchase
 with their pluses and
How you can pay
   Big shops use self-serving, that means that you
    go around the shop and choose what you want.
   It is more economical for them and faster for
    customers. But in the small shops you buy
    everything at the counter, where you also pay
    for the goods you have chosen.

You can pay cash, by credit cards or by cheques.
 Order by mail/ catalogue sales/ home delivery
  service/ order over the phone
 Credits cards are very widely accepted in Great
  Britain but unfortunately, we are not used to use
  them in our country very much. It is better to use
  credit cards, because using them can limit the
  amount of pickpockets.
 Cash - if you want to buy something, you must
  have money, nothing is free.
What public services are offered in
           your town?
  Is there any “home-delivery” service in your

     Say which services are frequently used by
         your family and which are not at all.

   Say how Slovak services differ from British
   post office                 police station
   bank                        medical service
   exchange office             first aid / ambulance /
   photocopying                 emergency
   internet café               dentist, hospital
   car repair shop/garage      fire station/fire brigade
   petrol station
   tow-away service         Services in Britain
   road service              milkman
   lost & found property     au-pair, baby sitting
   information centre        paper boy
   hotels                    odd job man
   restaurant, café, pub     daily helps (window
   taxi                       cleaners)
Marketing & Marketing strategies
   Marketing [= process,
    activities, philosophy of
    business through which
    one company tries to
    achieve better results that
    the competitors] Mix [=
    combination of Four Ps:
    elements of marketing
    strategy – Price, Place,
    Product, People;
   Marketing strategies:
    commercials, seasonal
    sales, TV-shopping, price
    reductions, special offers,
Talk about the advertisement.
 Choose the best and the worst
adverts you have ever seen and
 explain what you like/dislike
          about them
 Worksheet – Shop till you drop
 A)        Match the types of shops with the words and phrases that can be associated with
           them. Eg., volunteer staff usually work in charity shops. Some words/phrases are
           appropriate for more than one type of shop
 Department store                           Corner shop                                     Chain store
 Car showroom                               Charity shop                                    Furniture warehouse

 Shopping centre/mall                       Off licence                                     supermarket

                     Counter               Store detectives                Open all day               Pop round to get some milk

            Second-hand clothes              Second-hand                     Food hall                            Aisle
               Part exchange                    Trolley                   Volunteer stuff                 $8, 000 on the road

       Raising money for good causes       Designer clothes               A bottle of wine                   Sale now on

     ‘Toys are on the third floor madam’          Till                One in every high street                Promotion
                Brand names                Marks & Spencer                   Check out                            CCTV

            Everything must go             Buy 1 get 1 free               Great bargains                          Basket

           A packet of cigarettes              Escalator           Customer must be over 18               Two years warranty

                      muzak                Give it a test run      Lots of shops under one roof              Shopkeeper

B)     Which word is the odd one out in each list?
 A         shopkeeper                                shop assistant             shoplifter                 sales clark
 B         a basket                                  a till                     a trolley                  a carrier bag
 C         warranty                                  guarantee                  receipt
 D         a label                                   a price tag                a hanger                   a security tag
 E         $ 10 off                                  half price                 a bargain                  a refund
C)  Do you know what a car boot sale is? Or a jumble sale? Have a guess. Read the texts and
    find out if you were right.
Basically, people drive to an open air field in the middle of the country somewhere park their cars in a
    row, open the car boots, and sell the things they have inside. It’s great fun. I love browsing , just
    walking from car boot to car boot, looking at what’s on sale. They are often very cheap, tacky
    things, but sometimes you get a great bargain. You can exchange something of your own for
    something from someone else’s boot. And you can haggle down the price, which is something you
    can’t usually do in British shops.

Often held in a church hall or local community centre to raise money for a local charity or school, a
    jumble sale involves lots of people bringing old clothes and second-hand household items, and
    selling them very cheaply. It’s good fun to root through everything and find something you like.
    Jumble means a big pile of things in a mess. And that’s basically what it is. A pile of old things on a
    table and two old ladies making tea for everybody.

Look at these phrases / some of which are from the texts. What is the difference in meaning
   between them?

A        tacky                  second-hand                 damaged             Shop-soiled
B        exchange               haggle                      barter
C        browse                 root through                window shopping

D) Write a short description of a type of shop or way of shopping that is particular to
   your country. Where does it take place? What do people buy and sell and how do
   they do it.
role play
Look at these phrases from a conversation between a shop
assistant and a customer. Who says which phrase?

Can I try it on?
It suits you.
It doesn't’ t fit me.
It looks nice.
The changing rooms are over there.
How much is it?
I’m just looking. Thanks.

Now imagine that you are in a shoe shop. Write the
between the customer and the shop assistant. Use the phrases
like Yes, of course; Yes, certainly; Thank you very much
Key words & phrases:
   Shops: specialist stores: butcher, grocery, green grocery, baker, sweets &
    confectionery, florist, toys, souvenir shop; stall, newsagents;
    supermarket, hyper market, department store: departments: clothes D,
    kitchen D, sports D, books & newspaper D, children’s D, toiletries D,
    jewellery D, electric equipment D;        boutique; market: street / flower /
    fruit / market, flee market, brick-a-brack
   In a supermarket: basket, shopping bag, plastic/paper bag, trolley,
    bill/receipt, price label, shelf/shelves, counter, deep-freezer, cash desk,
    cash register/till, cashier, customer, shop assistant
   Marketing [= process, activities, philosophy of business through which
    one company tries to achieve better results that the competitors] Mix [=
    combination of Four Ps: elements of marketing strategy – Price, Place,
    Product, People;
   Marketing strategies: advertisements, commercials, seasonal sales, TV-
    shopping, price reductions, special offers, off-sales
   Services: post office, bank, exchange office, photocopying, internet cafe,
    car repair shop/garage, petrol station, tow-away service, road service, lost
    & found property, information centre, hotel, restaurant, cafe, pub, taxi,
    police station, medical service, first aid / ambulance / emergency, dentist,
    hospital, fire station/fire brigade
Thank you for your

    Mgr. Ľ. Vašková

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