Retention Risk Matrix 4 (Option 2)
Low Impact of Turnover High Impact of Turnover
1. Low Likelihood/Low Impact – low to medium performer with
skills/knowledge that can be relatively easy to replace. No interview.
2. Low Likelihood/High Impact – employees with unique skills or a wealth of
knowledge who provide stability to your unit and are not looking to advance
their career outside of current unit. If unsure of intent to advance career
outside of your unit, conduct a retention interview to determine if a job
satisfaction and growth plan is necessary.
3. High Likelihood/Low Impact – employees who want to advance their
careers and will need to go outside of your unit but have skills/knowledge that
can be relatively easy to replace. No interview unless retention addresses
other unit goals (e.g. diversity).
4. High Likelihood/High Impact – employees with unique skills or a wealth of
knowledge who are your top performers. In addition, these employees may
also demonstrate the ability to move into leadership positions. Conduct a
retention interview and complete a job satisfaction and growth plan.
Participants in the retention interview pilot program are selected at manager/supervisor discretion.
Retention Interview Process
Retention Risk Matrix 2