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Warranty Policy by HC12072403627

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									                                             Warranty Policy

1. Warranty Form must be completed and submitted to Gold Auto Parts. If you submit electronically (by fax
   or email) a copy of the form must be included with the returned item.

2. Warranty Item must be returned with a copy of the sales invoice.

3. Documentation of professional AC installation must be included. The documentation must specify the
   labor and parts of the installation. Installation by anyone other than a certified mechanic will void any
   warranty claim. Installation of an AC compressor without the following procedures will void any warranty
   claim:
                         AC System flush
                         Replacement of AC Accumulator/Drier
                         Replacement of AC Expansion Device (Orifice Tube/Expansion Valve)

4. All items are subject to inspection by Gold Auto Parts. Any returned item with physical damage or
   contamination will result in warranty rejection.

5. A return authorization (RA #) number is required for any warranty return. Any item returned without a
   return authorization number will result in warranty rejection. To obtain RA # you must submit this
   warranty claim form either by fax (214.941.1860) or email returns@goldacparts.com .



                                           Return/Exchange Policy

  1. Return/Exchange item must be returned with a copy of the sales invoice.

  2. A return authorization number is required for any return/exchange item. To obtain RA # you must
     submit this warranty claim form either by fax (214.941.1860) or email returns@goldacparts.com.

  3. All items will be subject to inspection upon receipt. Any returned item with physical damage,
     contamination or evidence of prior installation with result in denial of return credit or refund.

  4. All merchandise returns are subject to a 20% re-stocking charge.

  5. Buyer is responsible for all shipping & handling charges and original shipping charges are not
     refundable.
                                        Return/Exchange/Warranty Form


Name: ______________________________________                 Phone: (_____)________________________

Address: _____________________________________________________________________________

City: __________________________              State: ________      Zip: ___________________________

Email Address:________________________________               Invoice # :____________________________

eBay Item Number:__________________________                  eBay Sales Record #:____________________

Vehicle information: Year:______________________             Make:________________________________

                         Model:_____________________         Engine Size:___________________________

                                            Return/Exchange Section

Select One (Circle One)        Return                  Exchange

Reason for the return:

__________________________________________________________________________________________

_________________________________________________________________________________________

                                            Warranty Claim Section

Failure Diagnosis (Circle One):         1. Locked Up         2. Clutch NOT engaging

3. Noisy                                4. Not Pumping       5. Compressor LEAK (Indicate Location Below)

Description of Failure:

________________________________________________________________________________________

________________________________________________________________________________________

                                            For Gold Auto Parts only:

Date RA form received:                                    RA #:
Circle One: WARRANTY                                      RETURN
Requires Testing: YES                      NO             Test Results: PASS              FAIL
EXCHANGE? YES             NO PART #:                      If FAIL, Reason:
Issue Credit/Refund: YES                     NO           Credit/Refund Amount:


                                                  RA Processor:

								
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