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South Africa - Botswana - Namibia Erns Erasmus

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South Africa - Botswana - Namibia Erns Erasmus Powered By Docstoc
					                                       South Africa - Botswana - Namibia




Dear User

Congratulations on your excellent decision to become part of the RealPay Solution!

We would like to welcome you as a valued Merchant and believe that RealPay will have a very
positive outcome on your business which will lead to higher profits and growth. For us to provide you
with excellent service, we need you to carefully read and complete all the following attached forms in
block letters:

1. Instructions (page 2)
This form explains how to complete the resolution (page 3) and which legal documents you need to
attach to this application.

2. Resolution (page 3)
This document should be copied onto your company letterhead. The members/directors of the
business have to nominate a representative who will liaise with RealPay. Any director or owner may
nominate himself/herself as the representative.

3. Collections Application Form (page 4)
Please ensure that only the details of the representative, who has been nominated in the resolution,
are used when completing the field: Nominated Representative.
Only the nominated representative must sign this form.

4. Terms and Conditions (page 5)
Only the nominated representative must sign this form.

5. General
It will take 3 days from the date that we receive your fully completed application form to do the
installation. This will be done via our call centre. Please contact our call centre at +27 12 664 4104 if
you have any queries with regards to the installation.

We are looking forward to a very long and prosperous mutual relationship in the years to come.

Yours faithfully



Erns Erasmus
Managing Director




                   RealMicro Solutions (Pty) Ltd t.a. RealPay South Africa, Reg. No: 2003/017692/07
                                               INSTRUCTIONS


1. The purpose of the resolution on the next page is to nominate a representative who has
   authorized signing power and is able to act on behalf of your business, and has access to use
   and administer - against your business’ nominated bank account – the following facility: Collect
   facility


2. The resolution on the next page must be copied onto your own business letterhead and
   signed by the relevant people and faxed back to RealPay. It is very important that the resolution
   is completed correctly.


3. Please note the following pertaining to resolution business registration documents:


       •      In the case of a Closed Corporation (CC) the resolution must be signed jointly by all the
              Members, and must be accompanied by a CK1 or amended CK2 form;
       •      In the case of a Trust, the resolution must be signed jointly by all the Trustees, and must
              be accompanied by a J246 form;
       •      In the case of a Company (Private of Public) the resolution must be signed jointly by all
              the Board members, and must be accompanied by a CM29 form;
       In the case of a Partnership the resolution must be signed jointly by all the partners;
       •      In the case of a Sole Proprietor the resolution must be signed by the owner;


4. The     signed resolution must also be accompanied by a copy of the nominated
   representative’s identity document.
5. Credit providers must provide RealPay with a valid Namfisa certificate or proof of
   registration.
6. Please include an example of your mandate to deduct funds.
7. Cancellation of this contract requires one months’ in advance written cancellation notice provided
   to the RealPay Call Centre.




                    RealMicro Solutions (Pty) Ltd t.a. RealPay South Africa, Reg. No: 2003/017692/07
                                            RESOLUTION


Resolution adopted at a Board meeting of the directors or members

of ________________________________________________________ (company name)

held on _____________________________________________________(date).

                                    IT WAS RESOLVED THAT:

A. ________________________________________ (insert your company name) will avail
     itself of the services rendered by RealPay, a product of RealPay Collections (Pty) Ltd.

B.      The person mentioned below as the Nominated Representative of the company is
        hereby authorized to sign all documents relating to RealPay Collections (Pty) Ltd on
        behalf of the company, and has authorized access to utilize and administer the
        Collections facility(s) against the company’s nominated bank account.




 ______________________________               ____________           _____________________________
      Full Name: Nominated                      Capacity             Specimen Signature: Nominated
          Representative                          jfikd                      Representative




Signed at ________________________ (insert City/Town) on __________________ (insert date)


                 Certified a true extract of the above mentioned Resolution
                             (Please include ALL Board Members below)


         _________________________________                       _________________________________
         1. FULL NAME: MEMBER / DIRECTOR                          SIGNATURE: MEMBER / DIRECTOR


         _________________________________                       _________________________________
         2. FULL NAME: MEMBER / DIRECTOR:                         SIGNATURE: MEMBER / DIRECTOR


         _________________________________                       _________________________________
         3. FULL NAME: MEMBER / DIRECTOR                          SIGNATURE: MEMBER / DIRECTOR




               RealMicro Solutions (Pty) Ltd t.a. RealPay South Africa, Reg. No: 2003/017692/07
                                              APPLICATION FORM

                                                                               RealPay code
                                                                                                        FOR OFFICE USE ONLY
Merchant Number                                                        FOR OFFICE USE ONLY



BUSINESS DETAILS
Registered Name of Business
Trade Name of Business
Registration Number of Business
Namfisa Reference Number
Installation Address

Postal Address

Telephone Number                     1. (      )                               2. (          )
Fax Number                           1. (      )
CONTACT DETAILS                                             NOMINATED REPRESENTATIVE
Name & Surname
ID Number
Cell Phone Number
E-mail Address
BANKING INFORMATION                  COLLECT BANK ACCOUNT                      BILLING BANK ACCOUNT
Account Name
Account Number
Bank                                 First National Bank
Account Type
Branch
Branch Code

FEES                                 COLLECTIONS
Monthly Service Fee                  N$ 350.00                                 (Excluding VAT)
Successful Transaction Fee           3.00% with a minimum of N$ 9.00           (Excluding VAT)
Installation Fee (per branch)        N$ 750.00




         SIGNATURE AS PER RESOLUTION                                           FOR OFFICE USE ONLY



          Full Name: Nominated Representative                          Full Name: RealPay/Paym8 Representative



          Signature: Nominated Representative                          Signature: RealPay/Paym8 Representative



          Date                                                          Date




                     RealMicro Solutions (Pty) Ltd t.a. RealPay South Africa, Reg. No: 2003/017692/07
                                                       TERMS AND CONDITIONS


Terms and Conditions
1. RESOLUTION
        a. The Merchant hereby instructs and authorizes Paym8 (Paymate Namibia (Pty) Ltd t/a Paym8)/RealPay to act as Collections
             Service Provider and perform debit order collections against accounts as nominated by the Merchant, on behalf of the Merchant.

2.   INDEMNITY
      a. The Merchant indemnifies Paym8/RealPay and holds them harmless from all claims caused to or sustained by the Bank,
          RealPay/Paym8, The Merchant or any person attributable to any matter. For the purposes hereof the term "RealPay/Paym8" shall
          include the RealPay/Paym8 employees.
      b. The provisions of this clause will survive termination of this Agreement.
      c. The Merchant acknowledges that notwithstanding any contradicting statements, independent rules and/or regulations may prevent or
          delay the processing of any specific request or instruction the Merchant will hold the bank and RealPay/Paym8 harmless for non-
          receipt of funds by any recipient hereunder, where the transaction is delayed or blocked, and any loss/profit arising from a delay or
          cancellation of the request due to such ruling will be for the Merchant’s account.

3.   MERCHANT'S OBLIGATIONS
      a. The Merchant acknowledges that it is aware that the rendering of the services is subject to various acts and other legislation and the
         Merchant undertakes to comply with all applicable legislation at all times.
      b. The Merchant agrees that:
             i. the utilisation of any service shall be subject to the completion and signature by a duly authorised signatory/signatories of
                 the Merchant of this application form and any other documentation or agreement required by the bank from time to time and
                 the delivery thereof to RealPay/Paym8;
            ii. it shall be obliged to settle any payment obligations to the bank in accordance with the instructions issued to the bank
                 through the service and that this shall not in any way entitle the Merchant to overdraw any account, unless prior
                 arrangements have been made with the bank and then only in terms of such arrangements;
           iii. the limits allocated to any of the Merchant's accounts will not be exceeded.
      c. The Merchant declares and warrants that all information provided in the application form and any information to be given in the
         future in terms hereof and information to be contained in each instruction processed electronically through the service, is and will be
         correct in all respects. The Merchant records that it shall be obliged to inform RealPay/Paym8 of any change in the information
         provided by the Merchant and that it will have no claims against RealPay/Paym8 in the event of any information provided by the
         Merchant to RealPay/Paym8 being incorrect.
      d. The Merchant at all times:
             i. shall follow the security procedures notified to the Merchant by RealPay/Paym8 from time to time or such other procedures
                 as may be applicable to the services from time to time.
      e. The Merchant acknowledges that:
             i. any failure on the part of the Merchant to follow the recommended security procedures may result in a breach of the
                 Merchant's profile confidentiality and may lead to unauthorised transactions between accounts linked to the Merchant;
            ii. any software downloaded by the Merchant from the internet and specifically the RealPay/Paym8 internet site, is third-party
                 software, the licensing of which shall be subject to such terms and conditions as the licensor of such software may impose;
      f. shall ensure the safekeeping and confidentiality of all devices, passwords, signature numbers and other confidential information;
      g. shall ensure that the services are not used or the instructions are not issued or the relevant functions are not performed by anyone
         other than a person authorised to do so;
      h. shall notify RealPay/Paym8 immediately on the Merchant becoming aware that a device or password has been lost or forgotten or
         may have fallen into the hands of an unauthorised person;
      i. will be deemed to have read, understood and applied the information displayed on any profile, system or electronic site and the
         Merchant's role in respect thereof.
      j. The Merchant understands and accepts that it may link users at different levels of authorisation to the Merchant's profile and it will
         be the responsibility of the Merchant to ensure that no unauthorised persons have access to its accounts.
      k. RealPay/Paym8 shall be entitled and authorised to debit the Merchant's accounts with the amounts of the transactions effected via
         the services or any of them as well as to debit the Merchant's accounts with the amount of any fees applicable to the services from
         time to time.


        SIGNATURE AS PER RESOLUTION                                                         FOR OFFICE USE ONLY


      Full Name: Nominated Representative                                      Full Name: RealPay/Paym8 Representative



      Signature: Nominated Representative                                      Signature: RealPay/Paym8 Representative



      Date                                                                     Date




                            RealMicro Solutions (Pty) Ltd t.a. RealPay South Africa, Reg. No: 2003/017692/07
                                               USER ACTIVATION FORM



COMPANY NAME                                                           MERCHANT NUMBER           FOR OFFICE USE ONLY




HEAD OFFICE MANAGER’S DETAILS

      Name


      Surname


      User email address

      User contact number

      Login username     FOR OFFICE USE ONLY




I, ___________________________________________ (name and surname) authorised by the Resolution of
the    Board    of   Directors   /   Members     to   act   as   the    Nominated    Representative      on    behalf   of
__________________________________________________ (Registered Business Name), hereby confirm
that _____________________________ (user) is appointed as Head Office Manager.


I hereby request activation of the above user’s profile.


I confirm that the contact details stated above are valid and correct, and I undertake to abide by the obligations
set out in the RealPay / Paym8 Terms and Conditions as signed by me in my capacity as Nominated
Representative of the Business.



SIGNATURE AS PER RESOLUTION



__________________________________                                     _________________________________
Full Name: Nominated Representative                                    Signature: Nominated Representative




__________________________________                                     __________________________________
ID number                                                               Date




                      RealMicro Solutions (Pty) Ltd t.a. RealPay South Africa, Reg. No: 2003/017692/07

				
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