BE THE LEADER MAKE THE DIFFERENCE

							   BE THE LEADER
MAKE THE DIFFERENCE




       Paul B. Thornton
 Associate Professor, Business
  Springfield Technical Community College
 What’s The Difference

CAB DRIVER      LEADER
    Leaders

See What’s Possible

Describe What’s Possible

Pursue What’s Possible
   Who or what
could she become?
Assignment:   What possibilities do you see for this group to
              be more productive?
Discovering What’s Possible

    Ask Questions

    Study the Best (Benchmark)

    Brainstorm

    Scenario Planning

    Find a New Perspective
Describing What’s Possible
    How Do You Make Your
     Message Stand Out?
message   message   message    YOUR
message   message   message
                              MESSAGE
message   message   message
message   message   message
message   message   message
message             message
message   message   message
message   message   message
message   message   message
message   message   message
Assignment:

  Watch and listen to conductor Michael Gielen lead
  his orchestra in performing Beethoven’s Fifth
  Symphony.



Questions to Ponder:

  1. What makes the conductor stand out?

  2. How does he deliver his message?
Pursuing What’s Possible

  People Need
   Specific Goals

   Confidence

   Know How

   Motivation
              CONFIDENCE

           ANDY’S REPORT CARD

                          5 As
                          3 Bs
                          1C


Assignment:
Discuss a time in your life when someone said something or
did something that built your confidence.
       Know How

When Leaders Coach and Teach

    Demand Excellence
    Simplify the Complex
    Show People What Great
     Performance Looks Like
    Confront Problems
    Provide Candid Feedback
Motivation
    How would you motivate Joe?
    •   Make him take down all his
        signs.

    •   Put up a new sign that says
                                  .
                     Summary




Situation:
Your team has successfully transitioned from using square wheels
to round wheels. Transportation time has been cut from 38 days to
5 days. Your team is celebrating this great accomplishment.
However your customer now demands product delivery within 24
hours.