VIEWS: 4 PAGES: 10 POSTED ON: 7/22/2012
RestaURant OwneR editiOn YOUR RestaURant ManageMent CenteR infORMatiOnal gUide RestaURant ManageMent CenteR The Restaurant Management Center is a vital asset to all restaurant owners utilizing the Profit Improvement System. It provides essential tools and information including: Insightful reports that give you feedback on what your customers are saying once they have paid the bill. Single Sign-On capabilities that will allow you to view all of your Restaurant.com offerings. Website management tools that provide convenience and versatility when editing your custom website. Online program materials that are easily accessible and downloadable from your own computer. Easy navigation features which allow you to access all of your information quickly and effortlessly. lOgging intO YOUR RestaURant ManageMent CenteR Access is quick and easy. Simply enter any of your Restaurant.com username and password combinations to login. YOUR RestaURant.COM sUMMaRY Once you have logged into your Restaurant Management Center, you will immediately be able to view your Account Summary. If you have multiple offerings, you can also switch between them to gain greater insight into how your program is working overall. Here you will find how many patrons have dined at your restaurant, how many tables have been filled, and how much revenue has been generated. Viewing YOUR RepORts Monthly Activity Reports allow you to see when your customers dined at your restaurant, where they came from, and even view the certificate they presented. All Survey Results are compiled, tabulated and presented for you in an easy to view format. Enhanced reporting allows you to view data for any date ranges. Customer Comments give you valuable insight into your customers’ dining experiences. You can even email customers directly about their dining experiences. Validating gift CeRtifiCates You can now validate gift certificates online by using your Restaurant Management Center. Simply enter up to 10 different Gift Certificate numbers and click Validate. You will be instantly notified of the certificate status. However, we stress that validation should be done immediately by phone once the certificate has been presented in the restaurant. Online ReseRVatiOns Online Reservations are now easy as ever to keep track of. Once you have clicked on the Online Reservation tab, you will be able to view all reservations made for your restaurant. Please note that this is a self-management tool and the Show/No Show option must be set manually to reflect the status of the reservation. Updating YOUR website The new Restaurant Management Center offer a number of important features that help you more successfully operate your restaurant. And as before, you are able to edit hours of operation, descriptions and all of your general information. dOwnlOadable pROgRaM MateRials The new Downloads section will allow you to download additional copies of any updated training posters and materials (received in your original Quickstart Guide). You will also be able to download original Contract and Profit Improvement documents. Changing YOUR passwORd Another new feature of the Restaurant Management Center is the ability to change your password online. Simply enter your username and existing password. Then type in your new password. Your password will be changed immediately.
Pages to are hidden for
"YOUR RestaURant ManageMent CenteR infORMatiOnal gUide"Please download to view full document