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CS Headhunters Independent Recruiters


									Suchismita Ray                                                                 
To associate myself as a Manager by handling a team, with a growth oriented enterprise and strive to achieve goals of
the organization, contemplating sustained organizational and individual growth through diligent hard work and self
improvement while working on challenging assignments that encourages creativity, provides space for learning &
growth within the organization henceforth meeting corporate objectives by using my knowledge and skills.

Executive Summary

   A result oriented professional with quite a few years experience in Sales and Marketing, Recruitment, Profit
    Centre Operations, Business Development, Key Account Management, Client Relationship Management & Team
    Management in diverse sectors.
   Working with Comtel Technologies Pvt Ltd as Manager-Integration Services with 2.7yrs experience in
    Recruitment in IT & Telecom Industry. Comtel caters to the IT sector in the manpower & facility management
    outsourcing domain
   Developed competency in managing operations, implementing and innovating strategies towards enhancing
    product information, business volumes and growth.
   Possess excellent interpersonal, and networking. An effective communicator with excellent relationship building &
    strong analytical, problem solving & organizational abilities.
   Business Development: Networking with prospective clients, generate business from the new and existing
    accounts and achieving profitability and increased sales growth. Evolving market segmentation & penetration
    strategies to achieve targets.
                                              Professional Experience
Comtel Technologies Pvt Ltd-Kolkata                                        Since March’08
Manager-Integration Services
Key Result Areas:
 Handling the Outsourcing operations throughout PAN India for a leading Telecom Industry Comviva
   Technologies Ltd rebranded name of Bharti Telesoft Ltd & Wipro and accountable for achieving business
   goals and increasing business growth
 Understanding the client’s requirements & providing quality services. Handling projects are Airtel Managed
   Services, Airtel Tech Ops, (HD, VAS Engineer, L1, L2,Lead Engineer)IDEA, AIRCEL, ISS NOC, beside that New
   project from Comviva IT for L1-System Administrator,L2 -Senior Engineer, Software Engineer and Operation
   Manager, Presently recruiting Team Lead & Senior engineer for Uninor Support.
 Client Relationship Management: Sustaining healthy business relations with major clientele by ensuring
   customer empowerment. Maintaining cordial relations with customers to sustain of the profitability the business,
   client visiting.

Responsibilities:Responsible for sourcing candidates full life cycle of recruitment to fullfill staffing requirements for
our clients & through networking, internet postings, employee referral, head hunting.

        Taking care of the screening process and HR round of Telephonic interviews. Initial screening and short listing
         of candidates.
        Processing and Preparation of letters (Offer Letter, Experience Letters, Appreciation Letters, Increment
         letters for fresher joinee Training letter).Co ordinating with HR for processing of Appointment letter. Selection
         and induction of the new joinees.
        Sourcing resumes for requirements across all Business lines through various channels like Job Portals,
         References, online advertisements & personal network etc.
        Scheduling the interview with the candidates in co-ordination with the Senior Project or Techincal Managers.
         Also Schedule & execute F2F interview as per Client’s needs.
        External communication - Contact candidates about next steps in the Selection process through e-mail/phone
         & keep candidates informed on their current status/progress. Answer queries of candidates by e-mail, phone.
        Responsible for reference check, offer negotiation and on boarding. Make recommendations for recruitment
        In charge of recruitment of zero level to mid level & to senior level positions.
        Profile Support (searching and sourcing of the different openings) and Guidance to team . Creating and
         maintaining employee’s personal files. Continuously update, all relevant information regarding employees.
        Conducting training programme for OJT(on job Trainees) on personal development , beside that Job Posting,
         Bulk Mailing, Head Hunting from relevant portals for Senior & Middle level Professionals.
        Client Coordination and Business Development
        Maintaining the leave records and also keep track on accessories like Laptop & Mobile Bills for our engineers.
        Support in HR operations (Joining and Exit Process, Time Attendance, Reimbursement Claims, Employee
         Salary Account opened, Full and Final settlement etc.)
        Coordinate performance counselling and review of grievances related to appraisal ratings to ensure that the
         performance focus of the organization improves with the Sr. Managers and accounts head of our Clients.
         Managing a big team of 74 engineers & Fresher Trainees through out PAN India by following up with Site
         SPOCS or Managers and as well as with site engineers.
 Distinguished as one of the revenue generator for the company.
 Provided best candidates in difficult time within the set time frame.
 Highly appreciated by the Outsourcing Clients for providing best service
 Actively handling 8 projects of Outsourcing clients.
 Successfully achieved targets assigned by the concerned organization.
 Authorised to take important decisions in the favour of organisation.

Career Growth

1          2003 to 2007                :        Independent Care Consultant , Bajaj Allianz

Devising & implementing marketing activities for successful launching of new products. Excellent communication and
people management skills proficient in independently designing & Implementing Marketing & Sales Strategies.
Leading, mentoring & monitoring the performance of the team to ensure efficiency in operations & meeting of
individual & group targets. Planning for organizing & conducting training and development programs, in association
with consultants, and executing with my team to achieve the pre defined targets Deft at analyzing market trends to
provide critical inputs & formulating selling and marketing strategies.
Achieved Silver Card for giving volume of highest amount of Business while working with Bajaj Allianz with span of
first 8months

2          1998 – 2004                 :        Part time Sports Analyst, AIR ( Sports )also
                                             attached with Televison like Etv Bangla, Neo TV &

                                         Zee Bangla, and talk show with RED FM 93.5
Co ordination with daily news & sports news, writing the weekly reviews and then broadcasting the same at AIR and
also involved in some talk show where directly interacted with listeners at RED FM 93.5. Received excellent feedback
from listeners as well as from the mentors and station directors.
At Television mainly was with anchoring and also same time performed in some activities and shows.

3          1994-1997                   :        Asst. Manager(Customer care) , Mercard Master
The time of launching of Mastercard first time in India
Handling the end-to-end tieing up with Merchandise for one or more Business locations. Interact with the Functional
Leadership for analyzing the business requirements. Conducting reference and security Checks.dealing with payments,
issuing cheque to the merchandisers in support of chargeslips,& visiting clients. Generating MIS reports on a daily
basis which includes entire details of all the Cardholders & Merchandisers.
Coordination with all departments for smooth flow of operations. Experienced in exploring/ developing new markets,
accelerating growth & achieving desired sales goals.
Achieved Best Lady Executive award amongst 42 branches with span of 6months working with Mercard

                                                  Educational Excellence

1.         1988                        :        Graduated from Asutosh College , Calcutta
                                                University ( Bachelor of Arts )

2.         1993                        :        Completed PGDM in Industrial Relation and
                                                Personnel Management, from Bhartiya Vidya Bhavan Institute of
                                                Commerce and Management.

3          2003                        :        IRDA training programme from NIS


    My Strengths              :                  Sincere and hard working, Motivator, Team Leader
                                                 Negotiator, Honest, Proactive and Dedicated to
                                                 Work. Enjoy meeting people from different walks of
                                           Life. Problem solving abilities with Positive leadership
                                           Skills. Excellent Customer Service ability to work well
                                           Under pressure while maintaining a professional demeanor

 My Skills                        :           Good at maintaining Long Term Relationships
                                              Ability to function and perform in any environment and
                                              with people in management and interpersonal skills.
                                              Working on Excel, and flexible with Internet Explorar.

 My Missions                      :          Looking forward to work with an organization
                                             which fosters learning, creativity. Having Experience in Marketing,
                                             Administrations, Customer Care, PR and Collections. HR related work
                                             Like Recruitment & Implementation.

My Interests                  :               Passion in driving, Love Music which gives me immense pleasure
                                             to keep on moving whatever the situations are.... Love to
                                             watch comedy movies as well as something which can put the
                                             smile on my face. I also enjoy dancing it gives lot of energies
                                             and it helps to burn out stress.


                                                   Personal Dossier

Address:         148,Rash Behari Avenue. Kolkata-700029

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