Management Audit

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© Copyright Biztree Inc. 2010. All rights reserved. Protected by the copyright laws of the United States & Canada and by international treaties. IT IS ILLEGAL AND   C
STRICTLY PROHIBITED TO DISTRIBUTE, PUBLISH, OFFER FOR SALE, LICENSE OR SUBLICENSE, GIVE OR DISCLOSE TO ANY OTHER PARTY, THIS                                         o
PRODUCT IN HARD COPY OR DIGITAL FORM. ALL OFFENDERS WILL BE SUED IN A COURT OF LAW.
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                                                   MANAGEMENT AUDIT                                                                                                  r
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 1. PRODUCTION/OPERATIONS                                                                                                                                            e
 A.   Purchasing
      Does the organization have reliable and reasonably priced suppliers?                                                                                           I
      Does the organization have a purchasing program in place?                                                                                                      n
                                                                                                                                                                     c
 B.       Inventory Control
          Does the organization have effective inventory control policies and                                                                                        –
          procedures?
          Does the organization know our inventory turn?                                                                                                             C
          Is slow-moving stock managed?                                                                                                                              o
          Have the organization established rational reordering policies?                                                                                            r
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 C.       Scheduling                                                                                                                                                 o
          Do goods and materials move through the business without tie-ups and                                                                                       r
          problems?                                                                                                                                                  a
          Does the organization know how long each job should take?                                                                                                  t
          Have production/operations goals been established, and are work                                                                                            i
          activities aimed at achieving these goals?                                                                                                                 o
          Do production/operations employees use appropriate operations planning                                                                                     n
          and controlling tools and techniques?                                                                                                                      .

 D.       Quality Control                                                                                                                                            2
          Does the organization do well on quality assessments?                                                                                                      0
          Are inferior incoming materials returned to vendors?                                                                                                       1
          Are reject rates minimized?                                                                                                                                0
          Does the production/operations process work smoothly and with little                                                                                       .
          disruptions?
          Does the organization have a “do it right the first time” policy?                                                                                          A
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          Has the organization developed any particular competencies in the area
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          of production/operations?
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 E.       Facilities
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          Are facilities strategically located close to resources and markets?
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          Are facilities, offices, machinery, and equipment in good working
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          condition?
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          Does the organization have an appropriate amount of capacity?
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          What is the organization safety record?
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 F.       Insurance                                                                                                                                                  e
          Does the organization have an annual insurance review?                                                                                                     s
          Are the proper risks covered?                                                                                                                              e
          Does the organization put your insurance package out to bid every year?                                                                                    r
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© Copyright Biztree Inc. 2010. All rights reserved. Protected by the copyright laws of the United States & Canada and by international treaties. IT IS ILLEGAL AND
STRICTLY PROHIBITED TO DISTRIBUTE, PUBLISH, OFFER FOR SALE, LICENSE OR SUBLICENSE, GIVE OR DISCLOSE TO ANY OTHER PARTY, THIS
PRODUCT IN HARD COPY OR DIGITAL FORM. ALL OFFENDERS WILL BE SUED IN A COURT OF LAW.




                                                                                                                                    YES                 NO
 2. MARKETING
 A.  Pricing
     Has the organization priced its products and services appropriately?
     Is the pricing policy based on cost structure?
     Have the organization conducted price sensitivity studies?

 B.       Market Research
          Is market research used in making marketing decisions?
          Have the organization identified target markets?
          Does the organization segment markets effectively?
          Have the organization identified customer wants/needs?
          Does the organization know how the markets perceive our products?
          What is the organization’s market share, and has it been increasing or
          decreasing?
          Has the competition been analyzed?
          How is product quality, and how does it compare to competitors?
          Does the organization position itself well against its competitors?
          Has the organization taken advantage of market potential?

 C.       Customer Service
          Is customer service effective compare to competitors?
          Are customer complaints increasing, decreasing, or stable?
          Are customer complaint handled effectively and efficiently?
          Is customer service a
				
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PARTNER Maurice Aviles
Texas Notary Public