Billing Specialist – Client Services
Location: Agawam Hours: 40
Summary Position Description: This individual will be responsible for posting payments and
denials to accounts, researching and appealing claim rejections, reconciling credit balances and
answer patient calls
Processes incoming checks/remittance advises and posts payments/denials to appropriate
patient accounts. Reconcile payments in work queues for ERA.
Processes retraction letters and refunds to insurance carriers and patients.
Performs collection actions by contacting insurance carriers either by phone or web sites and
resubmitting claims with appropriate corrections made.
Appeals to insurance carriers in accordance to their guidelines.
Work assigned Account, Follow up, Credit and Undistributed work queues and Monthly A/R
reports to resolve outstanding charges.
Reconciles daily work to system generated reports.
Responds to patient telephone calls and provides information as requested.
Assist patients and other members of the client offices with billing inquiries received either
through our customer service lines or through correspondence received.
High School Diploma or equivalent (GED)
Continued Education in coding and third party reimbursement
One year of billing and collection experience in a health care organization.
One year of ICD9-CM and CPT coding experience preferred.
Knowledge of Excel and Word.
To submit a resume for this position click on the link below: