GUY O. DREWICZ
Midlothian VA 23112
H (804) 739-5160 firstname.lastname@example.org C (804) 305-9877
Leading Others Through Example and Service
Results driven General Manager with over 20 years’ of management experience leading teams focused on sales,
operations, marketing, administration, finance and customer service. Excels at fostering operational efficiency,
business development, all while guiding branch-wide process improvements and ensuring successful implementation
of best practices. Recognized for creating a culture of employee empowerment and deep desire to work towards the
company’s best interests.
Driven to achieve goals and overcome obstacles, a welcome addition to any team, a solution provider who consistently
earns the confidence of peers and customers, through the delivery of superior personal performance and unflagging
P&L • Performance Enhancement • Project Management • District Management • Multi-site Operations
Sales Force Development • Business Development • Overhead Reduction • Strategic Planning
Team Development • Team Leadership • Human Capital Management • Best Practices
Grew several branches from $1,000,000 to sales approaching $6,000,000. Accomplished this growth by effectively
coaching/training sales and service force to seek opportunities at each job site. Complete P&L responsibility for branch
business. Created and directed branch on Sales and Operations Metrics.
Achieved 15% to 20% or more sales growth each year, while maintaining the appropriate gross margin goals.
Directed all service sales activities for local and national accounts. Satisfied customer needs in a manner that
facilitated continued company growth and high levels of customer service.
Created a culture of employee empowerment and deep desire to work towards the company's best interests.
Employees were willing and supported cost reduction and service improvement initiatives.
Established "Best Practices" methodology that reinforced dedication to providing the very best to all customers every
Effectively hired, trained and coached new sales force as branch continually grew.
Consistently operate well below established goals for DSO of Receivables of less than 60 days. Closely monitor and
ensure procedures are met or exceeded. Created, implemented district policies and procedures that followed company
mission and values. Resulted in a consistently well-managed region with good growth and revenue generation.
Ensured Sarbanes / Oxley compliance was maintained.
Guy O. Drewicz Page 2
Developed financial summaries, analysis of business units results, initiate enhancements and quality improvements
that ensured the process provided the senior team with a tool to better understand the key financial and business
Managed aspects of the financial planning and analysis function. Provided financial and analytical support to the
various geographical areas of the business, as well as to management.
Built strong alliances with other departmental managers (division controllers, corporate finance team, and business
managers) in order to effectively communicate priorities and areas of financial opportunity, and ensure company-wide
initiatives were properly addressed.
Assisted in the company-wide annual plan, including business unit deliverables, consolidation process and presentation
to senior team.
Managed the financial forecast updates, including cash flow modeling and maintained a close understanding of
business risks and opportunities. Coordinated and assisted in the development and modeling efforts associated with
the company's rolling 5 year strategic plan.
Led and participated in business process improvement efforts and assisted in implementation of Hyperion
Supported the financial closing process including flash earnings estimates of expected company-wide performance, as
well as an array of ad-hoc financial analysis.
Business Development / Sales
Kept current with all aspects of sales and service. Held weekly status meetings that included sales, service and union
technicians to analyze current customer base for potential opportunities.
As selling manager, targeted, negotiated and closed all projects from $250,000 to over $2,000,000. Drove sales
forward, improved market-share and name recognition.
Established a practice of continuous customer visitations that yielded maximization of customer satisfaction and
proactive issue resolution. Instilled this successful and profitable practice to sales force. Ensured consistency in
business operations / practices. Reviewed and stayed current of all market changes and trends. Continually
examined product market share for potential growth.
Supervised service delivery teams. Provided leadership and execution of service that resulted in continuous
profitability of division.
Supply Chain Management
Set strategic direction, managed supply chain, purchasing, logistics, forecasting and planning for distribution center
and customer service function.
Directed and led multiple planners focused on a set of product categories.
Ensured that the team achieved defined key performances measures, established during our annual planning process.
Guy O. Drewicz Page 3
Supply Chain Management (Continued):
Oversaw distribution, planning, scheduling and inventory control, making changes where necessary. This led to major
cost savings, for the company.
Sightlines, LLC Richmond, Virginia 2011-Present
Associate Account Executive
Responsible for building new member development with C-level executives in the Mid-Atlantic and Southeast while
creating strong relationships with existing Sightlines members. Works to ensure that members enjoy timely and
professional delivery of the Measurement, Benchmarking, and Analysis services. Presents material in a professional
manner to select boards and institutional executives. Created a new business development market to the government.
Linc Service Mid-Atlantic, LLC Richmond, Virginia 2008-2011
Hired originally as Consultant, than hired full time as General Manager. Oversaw sales management, which included
hiring, training, directing and evaluating the Richmond staff in the development and application of sales skills to
achieve unit-booking goals.
Consulting skills included but not limited to Improving Efficiency of Service Business; Staff and Technician
Evaluations; Evaluating overall Business Expense; Business Development; Sales Management ; Government
GSA Schedule Service; and Acquisitions.
Led the commercial HVAC business of the Central Virginia area, directly overseeing Sales, Marketing, Operations,
Financial Performance, Customer Satisfaction, and Human Resources.
Established and Administered Linc Services - Mid-Atlantic as a preferred vendor on the U.S. General Service
Administration (GSA) Schedule by attaining approval of an RFP to put Linc Services on the GSA Schedule and
becoming the leader of implementing an appropriate GSA marketing strategy.
Highlight at Linc Services:
Took over a struggling branch and increased revenue from $1,700,000 to $6,050,000. Finished the first year 200%
YTD growth over prior year in net profit and over 600% YTD over prior year in net profit.
Chadwick Service Bensalem, PA 2008
Consultant/Director of Service
Brought a new sales culture to sales team and operations team for first time, by creating weekly reviews of current
projects, developing weekly training for sales and operations teams, which helped develop business in new markets.
Grew the maintenance base by reviewing current customer base and the maintenance performed on all their equipment.
For those accounts that needed adjustments, I personally met with each customer to explain the current contract
schedule and the changes that need to be made .
Coordinated with the President to identify cost reduction and service growth initiatives and worked closely
with the CFO to implement a Contract Management System with appropriate financial reports.
Baltimore Air Coil Philadelphia, PA 2006-2008
District Service Manager
Collaborated with three Equipment Distributors to sell aftermarket products and service equipment in the Philadelphia,
Harrisburg, and Baltimore, Maryland areas to start-up a service and repair business.
Guy O. Drewicz Page 4
District Service Manager (Continued):
Negotiated service projects while growing a customer base that held steadfast to our services and aftermarket products,
with projects selling above the gross profit margins set forth in the annual plans.
Steadily grew market share while successfully marketing the Baltimore Air Coil service name “BaltiCare”.
Johnson Controls/York International Allentown, PA 1995-2006
Branch Service Manager
Focused on new business development of local and National Accounts, primarily accounts with more multiple
locations, targeting, negotiated and closed all projects from $250,000 to over $500,000, driving
sales forward, and improving market-share and name recognition.
Implemented a practice of continuous customer visitations that yielded maximization of customer satisfaction
and proactive issue resolution, which led to service retention of customer base that was consistently at 98%.
Oversaw the industrial and commercial HVAC business of the Allentown, Bethlehem, and Easton area, included Sales,
Marketing, Operations, Financial Performance, Customer Satisfaction, and Human Resources.
Grew branch office from $1,000,000 to sales approaching $4,000,000 with a sustain customer base by
effectively hiring, training and coaching the sales and service force to target and qualify new customers.
Supervised a sales team that was continually operating at the top of the company for both revenue and gross
ADDITIONAL PROFESSIONAL EXPERIENCE
York International Corporation Northeast Region 1987-1995
SmithKline Cinical Laboratories King of Prussia, PA 1978-1987
Financial Analyst 1978-1979
Sr. Financial Analyst 1979-1981
Sr. Cost Accountant 1981-1983
Client Billing Supervisor 1983-1985
Inside Sales Supervisor 1985-1987
Master of Business Administration, Finance Philadelphia University Philadelphia, PA 1988
Bachelor of Arts, Business Administration Temple University Philadelphia, PA 1978
HONORS AND AWARDS Champions Club 2008, 2009 (Linc); Silver Eagle Award 1995-2006 (York/JCI)