Guy Drewicz is a results driven General Manager with over 20 years’ of management experience leading teams focused on sales, operations, marketing, administration, finance and customer service. He excels at fostering operational efficiency, business development, all while guiding branch-wide process improvements and ensuring successful implementation of best practices. Guy is recognized for creating a culture of employee empowerment and deep desire to work towards the company’s best interests.
GUY O. DREWICZ Midlothian VA 23112 H (804) 739-5160 firstname.lastname@example.org C (804) 305-9877 MANAGEMENT PROFESSIONAL Leading Others Through Example and Service PROFILE Results driven General Manager with over 20 years’ of management experience leading teams focused on sales, operations, marketing, administration, finance and customer service. Excels at fostering operational efficiency, business development, all while guiding branch-wide process improvements and ensuring successful implementation of best practices. Recognized for creating a culture of employee empowerment and deep desire to work towards the company’s best interests. Driven to achieve goals and overcome obstacles, a welcome addition to any team, a solution provider who consistently earns the confidence of peers and customers, through the delivery of superior personal performance and unflagging team support. CORE COMPETENCIES P&L • Performance Enhancement • Project Management • District Management • Multi-site Operations Sales Force Development • Business Development • Overhead Reduction • Strategic Planning Team Development • Team Leadership • Human Capital Management • Best Practices Executive Management Grew several branches from $1,000,000 to sales approaching $6,000,000. Accomplished this growth by effectively coaching/training sales and service force to seek opportunities at each job site. Complete P&L responsibility for branch business. Created and directed branch on Sales and Operations Metrics. Achieved 15% to 20% or more sales growth each year, while maintaining the appropriate gross margin goals. Directed all service sales activities for local and national accounts. Satisfied customer needs in a manner that facilitated continued company growth and high levels of customer service. Created a culture of employee empowerment and deep desire to work towards the company's best interests. Employees were willing and supported cost reduction and service improvement initiatives. Established "Best Practices" methodology that reinforced dedication to providing the very best to all customers every time. Effectively hired, trained and coached new sales force as branch continually grew. Consistently operate well below established goals for DSO of Receivables of less than 60 days. Closely monitor and ensure procedures are met or exceeded. Created, implemented district policies and procedures that followed company mission and values. Resulted in a consistently well-managed region with good growth and revenue generation. Ensured Sarbanes / Oxley compliance was maintained. Guy O. Drewicz Page 2 FINANCIAL OVERSIGHT Developed financial summaries, analysis of business units results, initiate enhancements and quality improvements that ensured the process provided the senior team with a tool to better understand the key financial and business metrics. Managed aspects of the financial planning and analysis function. Provided financial and analytical support to the various geographical areas of the business, as well as to management. Built strong alliances with other departmental managers (division controllers, corporate finance team, and business managers) in order to effectively communicate priorities and areas of financial opportunity, and ensure company-wide initiatives were properly addressed. Assisted in the company-wide annual plan, including business unit deliverables, consolidation process and presentation to senior team. Managed the financial forecast updates, including cash flow modeling and maintained a close understanding of business risks and opportunities. Coordinated and assisted in the development and modeling efforts associated with the company's rolling 5 year strategic plan. Led and participated in business process improvement efforts and assisted in implementation of Hyperion Planning/Equivalent Module. Supported the financial closing process including flash earnings estimates of expected company-wide performance, as well as an array of ad-hoc financial analysis. Business Development / Sales Kept current with all aspects of sales and service. Held weekly status meetings that included sales, service and union technicians to analyze current customer base for potential opportunities. As selling manager, targeted, negotiated and closed all projects from $250,000 to over $2,000,000. Drove sales forward, improved market-share and name recognition. Established a practice of continuous customer visitations that yielded maximization of customer satisfaction and proactive issue resolution. Instilled this successful and profitable practice to sales force. Ensured consistency in business operations / practices. Reviewed and stayed current of all market changes and trends. Continually examined product market share for potential growth. Supervised service delivery teams. Provided leadership and execution of service that resulted in continuous profitability of division. Supply Chain Management Set strategic direction, managed supply chain, purchasing, logistics, forecasting and planning for distribution center and customer service function. Directed and led multiple planners focused on a set of product categories. Ensured that the team achieved defined key performances measures, established during our annual planning process. Guy O. Drewicz Page 3 Supply Chain Management (Continued): Oversaw distribution, planning, scheduling and inventory control, making changes where necessary. This led to major cost savings, for the company. PROFESSIONAL EXPERIENCE Sightlines, LLC Richmond, Virginia 2011-Present Associate Account Executive Responsible for building new member development with C-level executives in the Mid-Atlantic and Southeast while creating strong relationships with existing Sightlines members. Works to ensure that members enjoy timely and professional delivery of the Measurement, Benchmarking, and Analysis services. Presents material in a professional manner to select boards and institutional executives. Created a new business development market to the government. Linc Service Mid-Atlantic, LLC Richmond, Virginia 2008-2011 Consultant/General Manager Hired originally as Consultant, than hired full time as General Manager. Oversaw sales management, which included hiring, training, directing and evaluating the Richmond staff in the development and application of sales skills to achieve unit-booking goals. Consulting skills included but not limited to Improving Efficiency of Service Business; Staff and Technician Evaluations; Evaluating overall Business Expense; Business Development; Sales Management ; Government GSA Schedule Service; and Acquisitions. Led the commercial HVAC business of the Central Virginia area, directly overseeing Sales, Marketing, Operations, Financial Performance, Customer Satisfaction, and Human Resources. Established and Administered Linc Services - Mid-Atlantic as a preferred vendor on the U.S. General Service Administration (GSA) Schedule by attaining approval of an RFP to put Linc Services on the GSA Schedule and becoming the leader of implementing an appropriate GSA marketing strategy. Highlight at Linc Services: Took over a struggling branch and increased revenue from $1,700,000 to $6,050,000. Finished the first year 200% YTD growth over prior year in net profit and over 600% YTD over prior year in net profit. Chadwick Service Bensalem, PA 2008 Consultant/Director of Service Brought a new sales culture to sales team and operations team for first time, by creating weekly reviews of current projects, developing weekly training for sales and operations teams, which helped develop business in new markets. Grew the maintenance base by reviewing current customer base and the maintenance performed on all their equipment. For those accounts that needed adjustments, I personally met with each customer to explain the current contract schedule and the changes that need to be made . Coordinated with the President to identify cost reduction and service growth initiatives and worked closely with the CFO to implement a Contract Management System with appropriate financial reports. Baltimore Air Coil Philadelphia, PA 2006-2008 District Service Manager Collaborated with three Equipment Distributors to sell aftermarket products and service equipment in the Philadelphia, Harrisburg, and Baltimore, Maryland areas to start-up a service and repair business. Guy O. Drewicz Page 4 District Service Manager (Continued): Negotiated service projects while growing a customer base that held steadfast to our services and aftermarket products, with projects selling above the gross profit margins set forth in the annual plans. Steadily grew market share while successfully marketing the Baltimore Air Coil service name “BaltiCare”. Johnson Controls/York International Allentown, PA 1995-2006 Branch Service Manager Focused on new business development of local and National Accounts, primarily accounts with more multiple locations, targeting, negotiated and closed all projects from $250,000 to over $500,000, driving sales forward, and improving market-share and name recognition. Implemented a practice of continuous customer visitations that yielded maximization of customer satisfaction and proactive issue resolution, which led to service retention of customer base that was consistently at 98%. Oversaw the industrial and commercial HVAC business of the Allentown, Bethlehem, and Easton area, included Sales, Marketing, Operations, Financial Performance, Customer Satisfaction, and Human Resources. Grew branch office from $1,000,000 to sales approaching $4,000,000 with a sustain customer base by effectively hiring, training and coaching the sales and service force to target and qualify new customers. Supervised a sales team that was continually operating at the top of the company for both revenue and gross profit. ADDITIONAL PROFESSIONAL EXPERIENCE York International Corporation Northeast Region 1987-1995 Regional Controller SmithKline Cinical Laboratories King of Prussia, PA 1978-1987 Financial Analyst 1978-1979 Sr. Financial Analyst 1979-1981 Sr. Cost Accountant 1981-1983 Client Billing Supervisor 1983-1985 Inside Sales Supervisor 1985-1987 EDUCATION Master of Business Administration, Finance Philadelphia University Philadelphia, PA 1988 Bachelor of Arts, Business Administration Temple University Philadelphia, PA 1978 HONORS AND AWARDS Champions Club 2008, 2009 (Linc); Silver Eagle Award 1995-2006 (York/JCI)
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