Snap - Internal Comms Summit Presentation by 30kVORJ8


									     channels that
push communications
onto computer screens
using a range of different
  on-screen formats
10 Tools in One
      The Snap Solution
              • Snap Content Management System
              • Client / Server (60 seconds poll frequency)
              • Secure and encrypted communications (https)
Snap Data Centre
 Local Network

                                 WAN / LAN               Administrators

                          Remote Users

                                                  Users on Network
                               Solution Elements
Snap Comms Tools
   Fresh, targeted ways to display your news and information and engage with staff

A secure Content Manager portal
   For creating, sending, and managing messages / content

Snap Client
   The desktop applet which pulls down new content, broadcasts messages to the employee, and gives them
   access to their message history and personal options

The Back end infrastructure
   Core application housed and managed either in 1) Snap’s data center (hosted version) or 2) within your own
   data network (in-house version)

Snap Tools PUSH communications
    At times that suit staff work flow / staff will be more receptive
    Allow for embedded links to intranet/internet sites plus network resources
    Use your Active Directory and allow you to create your own targeting groups
    Communication can be ‘pushed’ to computers or Kiosks
    Are great for staff in the field and those who don’t read their email
    Can be sent to offline workers who retrieve messages when they log in

                            Snap Shots
    • a series of interactive screensavers or advertorials
    • static images, text boxes, rss, flash files, countdown, html
    • click through links allow staff to access further information

• Generate Awareness • Dynamic Billboards • Passive and Unobtrusive
                         Snap Alert
 • pop-up alert or direct on screen options
 • will keep appearing until message has been read
 • click-on title to access full message / link to information

• When Cut-Through is Required    • Critical Events and Updates
                         Snap RSVP
• click pop-up to initiate RSVP registration process
• date/time/location options + other qualifying questions
• automatically populates recipients Outlook Calendars

 • Automated Follow Up     • Responses
                       Snap Survey
• click pop-up to launch survey, bottom right of screen
• participation of surveys can be mandatory or optional
• options for keeping identity of respondents anonymous

• Feedback and Assessment   • Benchmark Attitudes
                                                  and Trends
                             Snap Quiz
    • click pop-up to launch quiz, bottom right of screen
    • drive participation by offering incentives and prizes
    • displays score and correct answers upon completion

• Compliment Education and Training • Reinforce
                                                       and Attitudes
                          Snap Video
 • click pop-up to launch survey, bottom right of screen
 • simple dissemination of the corporate video out to staff
 • supports Windows Media, MPEG and QuickTime formats

• Personalizes Senior Management • Corporate Training Medium
                       Snap Ticker
• scrolling ticker bar, bottom of screen
• less obtrusive than pop-up alerts, opt-in
• click-on headlines to access full story / intranet pages

• Important Announcements      • Signpost Intranet Updates
                        Snap RSS
• scrolling ticker bar, bottom of screen
• click-on the headline or access the RSS browser
• push RSS feeds out to staff (intranet and SharePoint)

   • News Aggregator          • Opt-in Updates Become ‘Push’
                            Snap Mag
    • html magazine moderated and managed by editors
    • specific designs and formats able to be supported
    • options to allow staff to submit their own articles

• Reduce Email Overload   • Build Engagement    • Create a Community
                             Snap Interactive
    • series of social media tools: Blogs, Forums, Q&A, Helpdesk
    • accessible from the Snap message history window
    • very simple to setup, very simple to user

• Build Relationships • Foster Collaboration • Enhance Communications
Snap Content Manager

Creating Content

Message Scheduling

User Group Targeting

On Screen Display Settings

Direct Links to Messages

 “Only one out of every five workers
 today is giving full discretionary effort
              on the job…
….and this “engagement gap” posses
    serious risk for employers…
….because of the strong connection
between employee engagement and
  company financial performance”

         Towers Perrin Global Workforce Study 2007 - 2008
For more information on the Snap tools
        range, please contact:


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