Job Title Marketing Assistant
Reports to Marketing Manager
Purpose of the Job
To work in the marketing team to implement and deliver a marketing strategy to raise
awareness of Shakespeare’s Globe, to increase audiences, visitor numbers and
To work with the Marketing Manager and Senior Marketing Officer to support the
marketing campaigns across all areas of Shakespeare’s Globe.
To work with the Senior Marketing Officer on the day to day management of the
ENTA patrons database and to plan, monitor and analyse direct mail campaigns.
To work with the Senior Marketing Officer to implement distribution of all printed
marketing materials via external suppliers and on site, as well as sourcing
relevant new initiatives.
To source and liaise with relevant partners for promotional and marketing
opportunities, and to monitor and analyse resulting sales.
To work with the marketing and digital teams on the day to day management of
the Shakespeare’s Globe online profile and social media.
To provide administrative support to the ongoing market research programme
undertaken by Shakespeare’s Globe.
To provide support with monitoring, recording and filing marketing activity as
To work with the Marketing Manager on the day to day management of the
Communications, Exhibition, Shop and Theatre Marketing budgets.
Assist all team members in the smooth day-to-day running of the department.
Excellent verbal and written communication skills
Eye for detail
Ability to work under pressure and to deliver to tight deadlines
Self motivated yet good team player
Demonstrable experience of liaising and managing day to day relations with
Good organisational skills
A positive attitude, good manner in person, by phone and on email, common
sense, and a pragmatic approach to work
Experience of working with a ticketing or box office system
Experience of database management
Understanding of and interest in performing arts and/or visiting attractions
Understanding and awareness of the not for profit and education sectors
Experience of using content management systems, video editing software and
Recruitment Information and Terms and Conditions
Full Time / Permanent Appointment –
[A full set of terms and conditions will be supplied with a contract of employment]
Salary: Circa £17,000 per annum; dependent upon experience.
Hours: 40 hours per week inclusive of lunch breaks. Flexibility of
working hours will be required with some evening and
weekend commitments for which, if these hours are worked,
time may be taken off in lieu upon representation of this to,
and with the express agreement of, the Marketing
Manager. There are no extra payments for additional
Holiday: The annual holiday leave is 25 days per calendar year plus
Benefits: The Trust offers membership, upon successful completion of
the probationary period, of a contributory group personal
pension scheme; Shop and Globe café discount; free entry to
the Shakespeare’s Globe Exhibition and to Globe Education
This job description is not a contract but is provided for an employee’s guidance on the
way in which the duties of the post are to be carried out. The content of the job
description may change from time to time and the employee will be consulted over any
As a term of employment you may be required to perform work not specifically mentioned
above commensurate with the scope of your role within the Shakespeare Globe Trust.