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Director Events Planner in VA Washington DC Resume Jessica Mitchell

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Director Events Planner in VA Washington DC Resume Jessica Mitchell Powered By Docstoc
					                                Jessica Mitchell, CMP, CASE
                           Potomac Falls, VA 20165 * (703) 869-5677 * mitchelljl09@gmail.com

        Certified meeting planner with over 12 years experience in the meetings and events industry. Successful history in
        maintaining client relationships, meeting goals & objectives. Detail oriented, with a keen ability to problem solve,
                                            meet deadlines, and exceed expectations.

PROFESSIONAL EXPERIENCE
HELMSBRISCOE                                                                                   August 2001 to Present
Palm Beach Gardens, FL, Charlotte, NC, Potomac Falls, VA
Director, Global Accounts, HelmsBriscoe Hotel Division
Work closely with Corporate and Association groups nationwide in the planning, managing and execution of domestic and
international meetings, conferences and trade shows. Group sizes from 10-2,000 with attendees from all over the world.
Research demographics, venues, rates and space availability for all events and advise on site selection, perform site
inspections, conduct contract negotiations, on site meeting management, registration, conference services, staffing,
familiarization trips, meetings at sea, and destination management.

         Conduct site selection research, including demographics, venues, rates and space availability for over 55 events
          annually.
         Skilled negotiator with advanced contract knowledge used to negotiate all facility contracts for best rate,
          concessions and terms possible including attrition/cancellation.
         Master Account reconciliation.
         Assist in execution of all aspects of event management, including logistics, registration, exhibitor management,
          speaker management, and conference services.
         Work closely with hotel sales, conference services, AV and other vendors to ensure all program requirements are
          fulfilled and executed with a high level of excellence utilizing the best practices of the meeting and events
          industry.
         Understand the focus on project goals, objectives, and budget in order to provide unparalleled meeting
          experiences.
         Creatively approach each meeting/event with intention to provide attendees with unparalleled education and
          networking experiences while not exceeding budget.
         Maintain and track meeting histories, including rate, rooms contracted/rooms picked up, concessions, added
          value
         Attend all monthly industry events to stay current with market trends, vendors, hotels and destination partners.
         PC, Mac, Word, Excel, PowerPoint, Outlook and QuickBooks proficient
         Cvent and Starcite proficient.

VP Sales & Marketing,
HelmsBriscoe ResourceOne Cruise Division
Palm Beach Gardens, FL
   Service group cruise clients in all aspects of Group Cruise Incentives and “Meetings at Sea” performing onboard
   meeting management. Organized, promoted and escorted Familiarization cruises for clients. Worked within the
   cruise division database of existing cruise clients to offer them our services for their land based hotel programs.
   Developed and managed hotel division within cruise office including the recruitment, training and management of new
   employees for the hotel division.
         Train new recruits in the best practices and sale of cruise and hotel programs, contract negotiations and
          operations.
         Communicate with clients to understand cruise meeting objectives and hotel program objectives.
         Facilitate meeting management for group cruises including registration, excursion arrangements and cruise
          document distribution for group attendees.
        Work with ship onboard coordinator to perform all aspects of group meeting management responsibilities,
         including pre-conference meeting for program review. Ensure all meeting room setups, food & beverage, and
         room deliveries performed according to specifications.
        Problem solve as needed in order to ensure group a “WOW” and seamless experience.



FOCUS ELECTRONICS                                                                       November 2000 to August 2001
Palm Beach Gardens, FL
Administrative Office Manager

Manage administrative office and customer service department for wholesale computer brokerage firm.

        Overseer of sales, inventory control and shipping.
        Maintain office accounting, receivables and payables.
        PC, Mac, Word, Excel, PowerPoint, Outlook and QuickBooks proficient



WARNER & ASSOC, CPA, FORENSIC ACCOUNTING                                              January 1999 to November 2000
West Palm Beach, FL
Executive Assistant
Manage front office and serve as personal assistant to elite group of specific clients of Forensic CPA firm.

        Assist in final processing of personal/corporate tax returns and business plans.
        Assist in litigation support
        Service affluent company clients with personal accounting services.
        PC, Mac, Word, Excel, PowerPoint, Outlook and QuickBooks proficient


CERTIFICATIONS & INDUSTRY EDUCATION
   CMP – Certified Meeting Planner
   CASE – Certified Association Sales Executive
   MMP - Certified Marriott Meetings Professional
   H.O.S.T. Hilton Hotels Program
   Ritz-Carlton Service Program
   Advanced Contract Education

AWARDS
   President’s Club Award – 2006/2010/2011
   NAPW “Woman of the Year” - 2011/2012

AFFILIATIONS
   MPI (Meeting Professional International)
        Past Professional Development Committee, South Florida MPI
        Session Speaker, Potomac Chapter MPI MACE Education Conference
   PCMA (Professional Convention Management Association)
   AMPS (Association of Meeting Professionals)
   NAPW (National Association of Professional Women)
   Greater Reston Chamber of Commerce
   Customer Advisory Board Member - Experience Grand Rapids

				
DOCUMENT INFO
Description: Jessica Mitchell is a certified meeting planner with over 12 years experience in the meetings and events industry. She has a successful history in maintaining client relationships, meeting goals & objectives. Jessica is detail oriented, with a keen ability to problem solve, meet deadlines, and exceed expectations.