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How to open a Pella 3-Point Lock Door (Stuck Closed in Locked Position)

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					http://www.allaboutdoors.com                                                          Published 7/16/2012


   How to open a Pella 3-Point Lock Door (Stuck Closed in Locked Position)
                   For Questions or Concerns, please refer to All About Doors & Windows
                                     http://www.allaboutdoors.com

This article is written specifically for the old-style GU / Ferco multipoint lock with deadbolt and
shootbolts in a Pella door; this article is meant to address situations in which the door has been "locked
shut," or, that is to say, stuck closed in the locked position.

Pella does not have instructions readily available for "locked shut" doors.

Each case of stuck door can have its own challenges and solutions due to the variety of factors that can
contribute to this type of situation and because of the many different door designs, door hardware and
door functions. It may take some time and patience working through the instructions to fix your door. If
you don't feel you are able to fix the door yourself, a knowledgeable and reputable locksmith,
contractor, etc, with multi-point door lock experience is probably the best solution.

The lock focused on in this article is the old-style Gu-Ferco 50/92 3-point lock used in Pella doors.
50/92 refers to a 50mm backset (edge of door to cylinder) and a 92mm PZ (center of handle to center of
cylinder). The new style lock cannot be fixed the same way.

The other measurements can be found here: http://www.allaboutdoors.com/product_info.php?
cPath=164_536&products_id=499033299 and here: http://www.allaboutdoors.com/product_info.php?
cPath=164_536&products_id=499033199

   1. Make sure your door is a Pella door with a shootbolt version multipoint lock.
      Shootbolts are vertical rods that lock at the top and bottom of door panel.




              All About Doors & Windows     |   1901 Cherry St. Kansas City, MO 64108-1714
http://www.allaboutdoors.com                                                       Published 7/16/2012



       Below are the standard Pella handlesets in several finishes—if your handleset looks like this,
       you probably have a Pella door. If you aren't sure, you can check the measurements located at
       the link above.

       *Note: The lock in your door most likely has a GU / G-U logo on its faceplate above the
spring latch. Pella uses several brands of multipoint locks including GU / Ferco.




   2. Next, remove the handleset / hardware trim from both sides of door. Your lock should look like
      the photo below. Some doors have a white plastic insert in the keyhole while others have metal;
      both work the same.




             All About Doors & Windows    |   1901 Cherry St. Kansas City, MO 64108-1714
http://www.allaboutdoors.com                                                         Published 7/16/2012



   3.   Make sure the door is in the unlocked position. When the cylinder / thumbturn slot is vertical,
        the door is locked; when it is horizontal, it is unlocked.




   4.   In the picture below, we have marked the location of the 1/8 x 3/4 vertical slot. The wood can
        be removed from this area to expose the slot. The bottom of the vertical slot is about 1 inch
        above the thumbturn / cylinder slot and about ¼ inch off center towards the latch side of the
        door. Route, drill, cut, or remove the wood to expose the slot; then insert a small screw driver,
        awl, etc. When a tool is installed in this vertical slot and the bar is moved upward it should
        unlock the vertical shootbolts and deadbolt.




              All About Doors & Windows     |   1901 Cherry St. Kansas City, MO 64108-1714
http://www.allaboutdoors.com                                                          Published 7/16/2012




   4. Push or pry the metal tab in the slot up; the deadbolt latch should retract. It would also be
      helpful to use the handle from the door for additional leverage to retract the bolts




             All About Doors & Windows     |   1901 Cherry St. Kansas City, MO 64108-1714
http://www.allaboutdoors.com                                                              Published 7/16/2012




If this procedure to unlock the Pella door with a shootbolt version multipoint lock does not work on
your door contact the team at All About Doors & Windows for further assistance.



               The staff at All About Doors & Windows spends a considerable amount of time
               creating articles and providing quality parts and hardware. We know you can find
               many of these products elsewhere and we appreciate your business. We thank you for
               your time and hope you will continue being a satisfied customer.




              All About Doors & Windows      |   1901 Cherry St. Kansas City, MO 64108-1714

				
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Description: How to open a Pella 3-Point Lock Door (Stuck Closed in Locked Position)