VIEWS: 127 PAGES: 2 CATEGORY: Resumes POSTED ON: 7/16/2012
Mallory Stevens is a former bank corporate communications director and spokesperson with more than 25 years as an international banker.
MALLORY J. STEVENS New York, NY 10021 212-734-7354/917-716-6654 email@example.com CORPORATE COMMUNICATIONS EXECUTIVE & CONFLICT RESOLUTION PROFESSIONAL Former bank corporate communications director and spokesperson. More than 25 years as an international banker. Implement a uniquely practical and culturally sensitive approach to conflict resolution-related consultations, individual and group skill-building development, mediation and 360°-feedback evaluations. Demonstrated effectiveness in global environment by virtue of substantial international experience, multilingual competencies and strong academic background; in- depth understanding of and sensitivity to cross-cultural nuances. Experienced speaker; interviewed on both television and radio. Recognized for integrity, sound judgment, authentic leadership and commitment to excellence. CAREER HIGHLIGHTS Spokesperson and Head of Corporate Communications for large U.S. commercial bank with international presence (please refer to details next page, IDB Bank, second paragraph) Judge (pro bono) at St. John’s University’s School of Law negotiation competition Community and workplace mediator (New York Peace Institute) Played vital role as exclusive contact in successful team consulting project for not-for-profit organization that included organization-wide assessment of client’s current conflict management protocol and design of an amended conflict management system that aligned with the client’s vision Conducted distinctive academic research to address complex relationship between international private bankers and compliance departments in the post-9/11 regulatory environment, subsequently developing recommendations for interventions and sustainability Studied the perceptions of elite female executives in financial institutions concerning the conviction of their respective boards of directors on whether or not their organizations truly are gender-neutral International banker with expertise in Latin America PROFESSIONAL EXPERIENCE MALLORY STEVENS LLC, New York, NY 2007-Present President – Corporate communications consultant. Also assist domestic and international banks and other financial institutions in enhancing their conflict management culture and systems. The process includes: Leadership training and development for modeling effective conflict management Individual and group training in conflict resolution skills, including negotiation (distributive and integrative), effective communication, mediation, conflict styles and impact of cross- cultural differences. 360-degree assessment feedback and development planning Currently partnering with consultant to establish organizational, employee ombudsman programs, a fundamental component of integrated conflict management systems. .../... MALLORY J. STEVENS Page 2 firstname.lastname@example.org IDB BANK (ISRAEL DISCOUNT BANK OF NEW YORK), New York, NY • 1995-2007 The 14th largest commercial bank in the New York area, providing a broad range of personal and commercial banking services to US and international clients; over $9B in assets. Senior Vice President–Head of Corporate Communications 2001-2007 Acted as organization’s spokesperson; broadened scope and enhanced quality of print and radio advertising; conceived and produced annual reports, interim financial statements and all marketing materials; played integral role in creation and launch of new corporate lending marketing campaign that increased bank’s competitiveness, boosted revenue, enhanced brand awareness and generated motivation among lending staff; led the creation, development and implementation of a completely revamped website, managing project from conception to deployment stages; coordinated all public relations efforts and served as media contact; liaised daily with senior management, legal and compliance departments, and senior colleagues at parent company in Israel on certain initiatives; and planned, coordinated, and managed off-site conferences for corporate lending division, international private banking division and global senior management, respectively. Vice President–Investment Products Department 1995-2001 Collaborated in development of new depository products; marketed (in several languages) investment products to existing and potential foreign customers, traveling extensively to Brazil, Chile, Peru, Argentina, Venezuela, Uruguay, Mexico, Guatemala and Panama to meet with existing and potential customers and conduct product training for foreign personnel; played integral role in securing multimillion-dollar increases in deposits, investments and new accounts; served as recording secretary on Investment Products Committee; liaised with legal department and directly participated in contract drafting and negotiations with outside asset management firms and other financial vendors. Obtained Series 7 and 63 licenses (have since lapsed). MALLORY STEVENS INTERNATIONAL, New York, NY 1992-1995 President/Consultant to Foreign Companies and Clients (start-up) BANQUE du CRÉDIT AGRICOLE, S.A., New York Branch 1991-1992 Senior Vice President /Deputy U.S. Representative (start-up) EDUCATION AND DEVELOPMENT Social Media Marketing 101 (online) Situated Research, Naperville, IL Community Mediation Apprenticeship and Workplace Mediation Training New York Peace Institute, New York, NY Master of Science in Negotiation and Conflict Resolution Columbia University, New York, NY Professional Mediation Training Yaro Group/draft, New York, NY; course certified by the New York State Unified Court System Bachelor of Arts in Spanish Summa Cum Laude, Phi Beta Kappa Hofstra University, Hempstead, New York Graduate Studies in Spanish Language and Literature University of Pennsylvania, Philadelphia, Pennsylvania LANGUAGES : English, Spanish, French, Portuguese, Italian; some Hebrew and Yiddish
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