Senior VP Corporate Communications in NYC NY Resume Mallory Stevens by MalloryStevens


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									                                   MALLORY J. STEVENS
                                      New York, NY 10021


Former bank corporate communications director and spokesperson. More than 25 years as an
international banker. Implement a uniquely practical and culturally sensitive approach to conflict
resolution-related consultations, individual and group skill-building development, mediation and
360°-feedback evaluations. Demonstrated effectiveness in global environment by virtue of
substantial international experience, multilingual competencies and strong academic background; in-
depth understanding of and sensitivity to cross-cultural nuances. Experienced speaker; interviewed
on both television and radio. Recognized for integrity, sound judgment, authentic leadership and
commitment to excellence.

                                       CAREER HIGHLIGHTS

        Spokesperson and Head of Corporate Communications for large U.S. commercial bank with
        international presence (please refer to details next page, IDB Bank, second paragraph)
        Judge (pro bono) at St. John’s University’s School of Law negotiation competition
        Community and workplace mediator (New York Peace Institute)
        Played vital role as exclusive contact in successful team consulting project for not-for-profit
        organization that included organization-wide assessment of client’s current conflict
        management protocol and design of an amended conflict management system that aligned
        with the client’s vision
        Conducted distinctive academic research to address complex relationship between
        international private bankers and compliance departments in the post-9/11 regulatory
        environment, subsequently developing recommendations for interventions and sustainability
        Studied the perceptions of elite female executives in financial institutions concerning the
        conviction of their respective boards of directors on whether or not their organizations truly
        are gender-neutral
        International banker with expertise in Latin America

                                  PROFESSIONAL EXPERIENCE

MALLORY STEVENS LLC, New York, NY 2007-Present
President – Corporate communications consultant. Also assist domestic and international banks and
other financial institutions in enhancing their conflict management culture and systems. The process
         Leadership training and development for modeling effective conflict management
         Individual and group training in conflict resolution skills, including negotiation (distributive
         and integrative), effective communication, mediation, conflict styles and impact of cross-
         cultural differences.
         360-degree assessment feedback and development planning

Currently partnering with consultant to establish organizational, employee ombudsman programs, a
fundamental component of integrated conflict management systems.
                   MALLORY J. STEVENS Page 2

The 14th largest commercial bank in the New York area, providing a broad range of personal and
commercial banking services to US and international clients; over $9B in assets.

Senior Vice President–Head of Corporate Communications 2001-2007
Acted as organization’s spokesperson; broadened scope and enhanced quality of print and radio
advertising; conceived and produced annual reports, interim financial statements and all marketing
materials; played integral role in creation and launch of new corporate lending marketing campaign
that increased bank’s competitiveness, boosted revenue, enhanced brand awareness and generated
motivation among lending staff; led the creation, development and implementation of a completely
revamped website, managing project from conception to deployment stages; coordinated all public
relations efforts and served as media contact; liaised daily with senior management, legal and
compliance departments, and senior colleagues at parent company in Israel on certain initiatives;
and planned, coordinated, and managed off-site conferences for corporate lending division,
international private banking division and global senior management, respectively.

Vice President–Investment Products Department 1995-2001
Collaborated in development of new depository products; marketed (in several languages)
investment products to existing and potential foreign customers, traveling extensively to Brazil, Chile,
Peru, Argentina, Venezuela, Uruguay, Mexico, Guatemala and Panama to meet with existing and
potential customers and conduct product training for foreign personnel; played integral role in
securing multimillion-dollar increases in deposits, investments and new accounts; served as
recording secretary on Investment Products Committee; liaised with legal department and directly
participated in contract drafting and negotiations with outside asset management firms and other
financial vendors. Obtained Series 7 and 63 licenses (have since lapsed).

President/Consultant to Foreign Companies and Clients (start-up)

BANQUE du CRÉDIT AGRICOLE, S.A., New York Branch 1991-1992
Senior Vice President /Deputy U.S. Representative (start-up)

                                EDUCATION AND DEVELOPMENT
                                Social Media Marketing 101 (online)
                                  Situated Research, Naperville, IL
           Community Mediation Apprenticeship and Workplace Mediation Training
                         New York Peace Institute, New York, NY
                    Master of Science in Negotiation and Conflict Resolution
                               Columbia University, New York, NY
                               Professional Mediation Training
   Yaro Group/draft, New York, NY; course certified by the New York State Unified Court System
                                    Bachelor of Arts in Spanish
                               Summa Cum Laude, Phi Beta Kappa
                              Hofstra University, Hempstead, New York
                      Graduate Studies in Spanish Language and Literature
                       University of Pennsylvania, Philadelphia, Pennsylvania

LANGUAGES : English, Spanish, French, Portuguese, Italian; some Hebrew and Yiddish

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