autumn 2009 newsletter zqxd.pdf

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					                                                     Autumn Newsletter

 Professional Services with a Caring Touch                                                          2009
 Dear Friends,
                                                                        Introducing Julie
 I was happy to see so many of you turn out for our 3rd
 annual Friends & Family Picnic. My staff, my family        Many of you had the opportunity to meet Julie Bowen
 and I always look forward to the opportunity to visit      at our picnic. Julie is a hearing aid technician and the
 with our friends and patients outside of “work.”           newest member of our staff. She graduated from
                                                            Central Michigan University in 1992 with a degree in
 As most of you know Joseph and I are expecting             Communication Disorders with an emphasis in
 another baby the end of November. I will be taking         audiology.
 some time off to spend with the baby and I want to
 assure you that during my absence Sandy and Diane,         Julie is here to support our mission of offering you out-
 as well as, Kristin Johnston, Kristen McArthur and         standing service when you need it. With Julie on staff
 Julie Bowen will be available in my office to see that     we will be able to get you in for appointments more
 your needs are taken care of.                              quickly and we will soon be able to offer walk in hours
                                                                             for troubleshooting, cleaning and
 I wish you and your family all the best in the coming                       checks.
 months. If you are due for your Complete Care
 check-up, please don't wait. I want you to hear all                        Julie has two sons Joey 11 and Jake
 the sound of your life.                                                    9. When she is not working, she
                                                                            enjoys cooking reading and softball.
 We are deeply committed to helping you hear better
 for the long run. Zeeland Ear & Hearing is here to              Please stop in and introduce yourself to Julie.
 provide more than a pair of hearing instruments. Our               I know you’ll like her as much as we do.
 goal is to do all that we can to educate, motivate,
 encourage, assist and serve you to achieve lifelong
 hearing care.                                                                           In this issue:
                                                                               •   Giving Back
 We’ve been serving this community for over 25 years.                          •   S Series
 Count on us to continue being Here for You.                                   •   Special Savings
 Warmest regards,                                                              •   Technology Corner
                                                                               •   Brunch and Learn

                                                                 Mark Your Calendar
                     Be sure to schedule
                    your 6 month check-up                 October 8 - Brunch and Learn - If you are interested
                    when you receive your                 in learning about the newest hearing instrument technol-
                        reminder card.                    ogy, join us for brunch at the Howard Miller Library and
                                                          be among the first to learn about S Series - the next
                                                          generation in hearing instruments. Call for details and
                 Holiday Closings                         to RSVP.
         Thanksgiving - November 26 & 27
          Christmas - December 24 & 25                    Christmas Tea - December 16 at Howard Miller
       New Year’s - December 31 & January 1               Conference Center. Watch your mail for an invitation.

300 S. State St., Suite 1 • Zeeland, MI 49464                                      (616) 772-1986 (800) 672-1986
                 Giving Back                                      Preferred Patient Opportunity
We do not have to look far to see the toll current                          We treat you special
economic times are taking. State and local agencies
                                                                       Whether you purchased your current hearing
have been forced to not only cut back, but eliminate
the financial grants once offered to low income seniors            instruments from us or some one else, we would like
and individuals in need of hearing aids and care. In               to offer you $$ for your hearing aids when you try a
response to this need, Zeeland Ear & Hearing decided
to set aside dollars in this years’ budget to do what we             -
                                                                    Zon or S Series hearing instrument for 14 days with
can to fill a small part of this gap. Thus, we formalized           no cost or obligation. If you like it – you’ll save on
the GIVING BACK Program.
                                                                    new instruments based on the age of your current
If you, a friend or loved-one think you need hearing               instruments. Look below to see how much you’ll save.
instruments but cannot afford them, please stop by our
office and pick up a letter explaining the GIVING                  If the age of your current aid is                you’ll save
BACK program and a nomination form. You can
choose to write our office or email us at                                     1 - 2 years                                 25%                                              2 - 3 years                                 20%

So far, we haven’t had to turn anyone away in provid-
                                                                              3 - 4 years                                 15%
ing the gift of hearing. Thank you for your continued                         4 - 5 years                                 12%
loyalty and support which helps make this program
                                                                            over 5 years                                  10 %
                                                                   Call (616) 847-3144 or (800) 947-3144 to
 To better serve our patients, Carli and Julie make                schedule your appointment. Expires October 30, 2009.
monthly visits to Freedom Village, Royal Park Place                            Cannot be combined with any other offer.
 and Royal Park Atrium. Please check with your
           living center for days and times.

                               Carol’s Blueberry-Peach Galettes
                                                  A beautiful presentation.

                                              This recipe makes two galettes.

                                        1     (15oz.) package refrigerated pie dough
                                        6     cups fresh or frozen peeled and sliced peaches, thawed
                                        1     cup fresh or frozen blueberries, thawed
                                        1/2   cup sugar
                                        2     Tablespoons apricot preserves, melted and divided
                                        1     Tablespoon turbinado or granulated sugar

                                                        Preheat oven to 425o

 Line baking sheet with foil or parchament paper. Roll 1 dough portion into a 12-inch circle; place on foil. Combine
  peaches, blueberries and sugar. Arrange half of peach mixture in center of dough, leaving a 3-inch border. Fold
 edges of dough toward center, pressing gently to seal (dough will only partially cover peach mixture). Brush half of
                             melted preserves over peach mixture and wedges of dough.

  Oven temperature 425o, baking time 10 minutes. Reduce oven temperature to 350o (do not remove galette from
 oven); bake an additional 20 minutes or until lightly browned. Repeat procedure with remaining dough, peach mix-
                  ture and preserves. Sprinkle with sugar. Serve warm or at room temperature.

                   (The center of the galette will be open, juices will run, but will not affect the crust.)
                                           Technology Corner
Spotlight on Assistive Listening Device                                   Fall into a World
CapTel Telephone
                                                                          of Better Hearing
                                                                        S Series with Drive Architecture
Simple and easy, the CAPTEL works like any other
                                                                     offers the best in patient performance,
telephone with one important addition: it displays
                                                                          comfort and personalization.
every word the caller says throughout the conversa-
tion. CAPTEL users can listen to the caller while            Fall is a time of change – so it’s the perfect time to
reading the written captions on the Caption                  change what you know about hearing aids. Get to know
Telephone's bright display window.                           Starkey’s S Series™ hearing aids with Drive
                                                             Architecture™ – a hearing aid for the digital age. Sleek,
The CapTel connects to both your telephone service           discreet and more powerful than ever before, S Series
and to your internet service. Every time you make a          delivers smooth, clear sound and automatically transi-
telephone call, the phone automatically connects to a        tions between sound environments.
free Captioning Service over the internet. An opera-
tor at the Captioning Services uses voice recognition        Discover S Series hearing aids by Starkey - delivering
technology to generate captions of everything your           maximum performance, comfort and personalization.
caller says, and sends the captions back to your             This new technology can be custom fit for your hearing
CapTel phone.                                                needs and the shape of your ear canal. Now more than
                                                             ever before, we can deliver a personalized hearing solu-
                                                             tion built just for the way your ears hear. This advantage,
Stop into our office for a demonstration of this phone
                                                             in addition to the increased performance, makes it news
and other assistive listening devices. This phone
                                                             worth sharing.
sells for $99.
                                                             Welcome to the next generation of Hearing Instruments

                                                             • Virtually feedback FREE – no more whistling
Fill out this coupon and         Win a Captel
                                                             • Learns the acoustic characteristics of your ears
either bring it in or mail          phone                    • Adjusts to sounds, directionally, for better
it to the office.                 $99 value                    understanding in noisy environments
                               Drawing on October 20, 2009   • Improves speech understanding
                                                             • Improves hearing on the telephone
 Name:                                                       • Has significantly improved battery life

  ________________________________________                   9 out of 10 hearing aid wearers would recommend S
                                                             Series to family and friends. Call today for an appoint-
                                                             ment to talk to Carli about how this technology can
                                                             improve your hearing.
        Help us get the word out
  Many insurance plans have health benefits that
include generous coverage for hearing instruments.                            Holiday Sale
BCBS, MESSA, MPSERS, Priority Health, AHB Ford                                    20% OFF
and NRA are some of the plans will often cover the                    All Assistive Listening Devices
most advanced, fully automated hearing instruments                (including Telephones, Personal Communicators,
 available today with little or no out-of-pocket cost.                 TV Ears, Alarm Clocks, the FieldTM Home
                                                                     Loop System, Doorbell Ringers and More!)
When you help us get the word out and refer a friend
                                                                        Buy 1 get 1 FREE Batteries.
 or family member, we’ll give them a FREE hearing
evaluation and, if they purchase a hearing instrument,                           December 1 - 31.
     you’ll be entered to win a $25 VISA gift card
        from our Friends & Family Program.
   Professional Services with a Caring Touch
300 S. State Street • Suite 1 • Zeeland, MI 49464


                        ARE Y OU H EARING ONLY
                         P ART OF THE STORY?
                                      Are you hearing only part of the story?

            If you’re missing parts and pieces of words, it’s time to look at the new S Series
                 with Drive Architecture – the next generation of hearing aids by Starkey.

                     Join us for a FREE Brunch and learn about the S Series,
                           the next generation of hearing instruments
                    After you learn more about the S Series at our FREE Brunch & Learn, be sure
                       to schedule an individual appointment. At this appointment, you’ll receive:

                    • A Free Hearing Evaluation • Affordable Financing • FREE 14 day Test Drive
                           • Gift Certificate good towards any Zon or S Series purchase

                                          There is no cost or obligation.
Carli Van Harken,                                                                     Kristen McArthur, MS, CCC-A
      Owner                        10:30 am • Thursday, October 8, 2009                  Starkey Representative
                                Howard Miller Library and Conference Center
                                  14 S. Church Street • Zeeland, MI 49464

                Call (616) 772-1986 or (800) 672-1986 to make your reservation.

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