Professional Services with a Caring Touch 2009
I was happy to see so many of you turn out for our 3rd
annual Friends & Family Picnic. My staff, my family Many of you had the opportunity to meet Julie Bowen
and I always look forward to the opportunity to visit at our picnic. Julie is a hearing aid technician and the
with our friends and patients outside of “work.” newest member of our staff. She graduated from
Central Michigan University in 1992 with a degree in
As most of you know Joseph and I are expecting Communication Disorders with an emphasis in
another baby the end of November. I will be taking audiology.
some time off to spend with the baby and I want to
assure you that during my absence Sandy and Diane, Julie is here to support our mission of offering you out-
as well as, Kristin Johnston, Kristen McArthur and standing service when you need it. With Julie on staff
Julie Bowen will be available in my office to see that we will be able to get you in for appointments more
your needs are taken care of. quickly and we will soon be able to offer walk in hours
for troubleshooting, cleaning and
I wish you and your family all the best in the coming checks.
months. If you are due for your Complete Care
check-up, please don't wait. I want you to hear all Julie has two sons Joey 11 and Jake
the sound of your life. 9. When she is not working, she
enjoys cooking reading and softball.
We are deeply committed to helping you hear better
for the long run. Zeeland Ear & Hearing is here to Please stop in and introduce yourself to Julie.
provide more than a pair of hearing instruments. Our I know you’ll like her as much as we do.
goal is to do all that we can to educate, motivate,
encourage, assist and serve you to achieve lifelong
hearing care. In this issue:
• Giving Back
We’ve been serving this community for over 25 years. • S Series
Count on us to continue being Here for You. • Special Savings
Warmest regards, • Technology Corner
• Brunch and Learn
Mark Your Calendar
Be sure to schedule
your 6 month check-up October 8 - Brunch and Learn - If you are interested
when you receive your in learning about the newest hearing instrument technol-
reminder card. ogy, join us for brunch at the Howard Miller Library and
be among the first to learn about S Series - the next
generation in hearing instruments. Call for details and
Holiday Closings to RSVP.
Thanksgiving - November 26 & 27
Christmas - December 24 & 25 Christmas Tea - December 16 at Howard Miller
New Year’s - December 31 & January 1 Conference Center. Watch your mail for an invitation.
300 S. State St., Suite 1 • Zeeland, MI 49464 (616) 772-1986 (800) 672-1986
Giving Back Preferred Patient Opportunity
We do not have to look far to see the toll current We treat you special
economic times are taking. State and local agencies
Whether you purchased your current hearing
have been forced to not only cut back, but eliminate
the financial grants once offered to low income seniors instruments from us or some one else, we would like
and individuals in need of hearing aids and care. In to offer you $$ for your hearing aids when you try a
response to this need, Zeeland Ear & Hearing decided
to set aside dollars in this years’ budget to do what we -
Zon or S Series hearing instrument for 14 days with
can to fill a small part of this gap. Thus, we formalized no cost or obligation. If you like it – you’ll save on
the GIVING BACK Program.
new instruments based on the age of your current
If you, a friend or loved-one think you need hearing instruments. Look below to see how much you’ll save.
instruments but cannot afford them, please stop by our
office and pick up a letter explaining the GIVING If the age of your current aid is you’ll save
BACK program and a nomination form. You can
choose to write our office or email us at 1 - 2 years 25%
firstname.lastname@example.org. 2 - 3 years 20%
So far, we haven’t had to turn anyone away in provid-
3 - 4 years 15%
ing the gift of hearing. Thank you for your continued 4 - 5 years 12%
loyalty and support which helps make this program
over 5 years 10 %
Call (616) 847-3144 or (800) 947-3144 to
To better serve our patients, Carli and Julie make schedule your appointment. Expires October 30, 2009.
monthly visits to Freedom Village, Royal Park Place Cannot be combined with any other offer.
and Royal Park Atrium. Please check with your
living center for days and times.
Carol’s Blueberry-Peach Galettes
A beautiful presentation.
This recipe makes two galettes.
1 (15oz.) package refrigerated pie dough
6 cups fresh or frozen peeled and sliced peaches, thawed
1 cup fresh or frozen blueberries, thawed
1/2 cup sugar
2 Tablespoons apricot preserves, melted and divided
1 Tablespoon turbinado or granulated sugar
Preheat oven to 425o
Line baking sheet with foil or parchament paper. Roll 1 dough portion into a 12-inch circle; place on foil. Combine
peaches, blueberries and sugar. Arrange half of peach mixture in center of dough, leaving a 3-inch border. Fold
edges of dough toward center, pressing gently to seal (dough will only partially cover peach mixture). Brush half of
melted preserves over peach mixture and wedges of dough.
Oven temperature 425o, baking time 10 minutes. Reduce oven temperature to 350o (do not remove galette from
oven); bake an additional 20 minutes or until lightly browned. Repeat procedure with remaining dough, peach mix-
ture and preserves. Sprinkle with sugar. Serve warm or at room temperature.
(The center of the galette will be open, juices will run, but will not affect the crust.)
Spotlight on Assistive Listening Device Fall into a World
of Better Hearing
S Series with Drive Architecture
Simple and easy, the CAPTEL works like any other
offers the best in patient performance,
telephone with one important addition: it displays
comfort and personalization.
every word the caller says throughout the conversa-
tion. CAPTEL users can listen to the caller while Fall is a time of change – so it’s the perfect time to
reading the written captions on the Caption change what you know about hearing aids. Get to know
Telephone's bright display window. Starkey’s S Series™ hearing aids with Drive
Architecture™ – a hearing aid for the digital age. Sleek,
The CapTel connects to both your telephone service discreet and more powerful than ever before, S Series
and to your internet service. Every time you make a delivers smooth, clear sound and automatically transi-
telephone call, the phone automatically connects to a tions between sound environments.
free Captioning Service over the internet. An opera-
tor at the Captioning Services uses voice recognition Discover S Series hearing aids by Starkey - delivering
technology to generate captions of everything your maximum performance, comfort and personalization.
caller says, and sends the captions back to your This new technology can be custom fit for your hearing
CapTel phone. needs and the shape of your ear canal. Now more than
ever before, we can deliver a personalized hearing solu-
tion built just for the way your ears hear. This advantage,
Stop into our office for a demonstration of this phone
in addition to the increased performance, makes it news
and other assistive listening devices. This phone
sells for $99.
Welcome to the next generation of Hearing Instruments
• Virtually feedback FREE – no more whistling
Fill out this coupon and Win a Captel
• Learns the acoustic characteristics of your ears
either bring it in or mail phone • Adjusts to sounds, directionally, for better
it to the office. $99 value understanding in noisy environments
Drawing on October 20, 2009 • Improves speech understanding
• Improves hearing on the telephone
Name: • Has significantly improved battery life
________________________________________ 9 out of 10 hearing aid wearers would recommend S
Series to family and friends. Call today for an appoint-
ment to talk to Carli about how this technology can
improve your hearing.
Help us get the word out
Many insurance plans have health benefits that
include generous coverage for hearing instruments. Holiday Sale
BCBS, MESSA, MPSERS, Priority Health, AHB Ford 20% OFF
and NRA are some of the plans will often cover the All Assistive Listening Devices
most advanced, fully automated hearing instruments (including Telephones, Personal Communicators,
available today with little or no out-of-pocket cost. TV Ears, Alarm Clocks, the FieldTM Home
Loop System, Doorbell Ringers and More!)
When you help us get the word out and refer a friend
Buy 1 get 1 FREE Batteries.
or family member, we’ll give them a FREE hearing
evaluation and, if they purchase a hearing instrument, December 1 - 31.
you’ll be entered to win a $25 VISA gift card
from our Friends & Family Program.
Professional Services with a Caring Touch
300 S. State Street • Suite 1 • Zeeland, MI 49464
RETURN SERVICE REQUESTED
ARE Y OU H EARING ONLY
P ART OF THE STORY?
Are you hearing only part of the story?
If you’re missing parts and pieces of words, it’s time to look at the new S Series
with Drive Architecture – the next generation of hearing aids by Starkey.
Join us for a FREE Brunch and learn about the S Series,
the next generation of hearing instruments
After you learn more about the S Series at our FREE Brunch & Learn, be sure
to schedule an individual appointment. At this appointment, you’ll receive:
• A Free Hearing Evaluation • Affordable Financing • FREE 14 day Test Drive
• Gift Certificate good towards any Zon or S Series purchase
There is no cost or obligation.
Carli Van Harken, Kristen McArthur, MS, CCC-A
Owner 10:30 am • Thursday, October 8, 2009 Starkey Representative
Howard Miller Library and Conference Center
14 S. Church Street • Zeeland, MI 49464
Call (616) 772-1986 or (800) 672-1986 to make your reservation.