Experienced Manager by ADAMROMM


                                     ADAM ROMM
      74-18 64 Street • Glendale, New York 11385 • 347-837-1531 Adam_Romm@yahoo.com

C & D Drug Corporation/ Total Care, Flushing, NY
            February 2001- June 2012

General Manager
      - Responsibilities included the retail front-end management; including ordering and placement
         of merchandise.

       -   Supervised the front-end and driving staff, total staff count of 10. Duties included ensuring
           that their work area is clean, expired items are off the shelves and new products are placed
           on the shelves in a neat and timely fashion. Responsible for training staff on the POS
           system, how to properly handle difficult customers, and to upsell products to maximize
           front-end store profits. Managed the day-to-day scheduling to ensure that proper staffing
           levels were maintained at all times.

       -   Assisted Pharmacists and fellow employees with product information, usage and pricing.

       -   Inventoried and ordered the nutritionals necessary with knowledge of pricing from each of
           the vendors.

       -   Assisted customers with purchasing products to match their needs.

       -   Received all incoming orders and dispensed them to the retail store location for display and
           customer purchase. Prepared and packaged nutritional supplements for delivery via truck
           and UPS. Maintained a record of each product shipped from the Pharmacy to ensure
           compliance with Federal, State and Local laws. Managed customer and warehouse client
           concerns to successful resolution.

       -   Developed relationships with wholesale distributors, customers, long term care facilities,
           and full service dialyses units to ensure they receive their pharmacy needs in a timely
           fashion. Worked one on one with United Parcel Service, drug representatives, and account
           managers to ensure proper pricing, contract fulfillment, and customer satisfaction.

       -   Assisted drivers with deliveries within the five boroughs of NYC and Long Island when

Well versed in Microsoft Office (Excel, Word, Outlook), UPS Worldship, POS System

NYS Class B Commercial Driver’s License, endorsements: Air Brakes and Passenger

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