International activities of the City of Vienna 2009 - wienat.rtf by censhunay

VIEWS: 5 PAGES: 89

									International
activities of the
City of Vienna 2009
Contents


 Target destinations .................................................................. 9
   Japan................................................................................................. 9
     Austria Japan Year 2009 ................................................................................... 9

   Tunis/Tunisia ..................................................................................... 9

 Vienna’s cooperation projects with other cities and countries 11
   Bratislava/Slovakia .......................................................................... 11

   Brno/Czech Republic ....................................................................... 11

   CENTROPE – Central European Region......................................... 11

   Kraków/Poland ................................................................................ 12

   Mitrovica/Kosovo ............................................................................. 12

   Tel Aviv-Yafo/Israel .......................................................................... 13

   Dialogue Forums ............................................................................. 13

 Inter-regional and inter-local organisations ........................... 14
   AER – ASSEMBLY OF EUROPEAN REGIONS .............................. 14

   ARC – Airport Regions Conference ................................................. 14

   ARGE DONAULÄNDER .................................................................. 15

   (Working Community of the Danube Regions) ................................. 15

   CEMR – Council of European Municipalities and Regions ............... 15

   CoR – Committee of the Regions .................................................... 15

   EUROCITIES .................................................................................. 16
     Green Digital Charter ...................................................................................... 16

     Vienna's commitment to EUROCITIES ........................................................... 16

   LHC – The League of Historical Cities ............................................. 17
  OWHC – ORGANIZATION OF WORLD HERITAGE CITIES ........... 17

  regleg – European Regions with 
 Legislative Powers .................... 18

  UCSEEC – Union of Central and Southeastern European Capitals . 18

  UCUE – Union of Capitals of the 
 European Union ....................... 18

Activities of the Chief Executive Office, Executive Groups and
institutions ............................................................................. 19
  Chief Executive Office ..................................................................... 19
    Climate Protection Coordinating Office ........................................................... 19

    Executive Group for Legal Affairs ................................................................... 19

    Executive Group for Personnel and Internal Auditing ..................................... 19

    Executive Group for Organisation, Safety and Security .................................. 20

    Executive Group for Construction and Technology ......................................... 20

    Executive Group for International Relations.................................................... 21

  Education, Youth, Information and Sports ........................................ 22

  Press and Information Service (PID) ............................................... 23

  Vienna Board of Education .............................................................. 24

  Finance, Economic Affairs and Vienna Public Utilities ..................... 25

  Special Envoy of the City of Vienna for International Economic Affairs
  ........................................................................................................ 26

  Vienna Business Agency (VBA) ....................................................... 26

  departure ......................................................................................... 27

  Centre for Innovation and Technology ............................................. 28

  Wien Holding ................................................................................... 28
    Culture and entertainment operations ............................................................. 28

    Twin City Liner – new terminal building in the city centre ................................ 29

    Wiener Hafen – port facilities .......................................................................... 30
  TINA VIENNA – Urban Technologies & Strategies ........................... 30

  Vienna Public Utilities ...................................................................... 31
    Wiener Linien – Vienna’s public transport company ....................................... 31

    Fernwärme – district heating........................................................................... 32

    Stromnetz – electricity network ....................................................................... 32

    Energiecomfort ............................................................................................... 32

    Wienstrom – electricity provider ...................................................................... 33

    Bestattung Wien – funeral services ................................................................ 33

    Wiener Lokalbahnen ....................................................................................... 33

  Vienna Employment Promotion Fund .............................................. 33

  Health and Social Policy .................................................................. 34

  Vienna Hospital Association............................................................. 35

  Vienna Social Fund ......................................................................... 35

  Substance Abuse and Drug Policy Coordination .............................. 36

  Integration, Womenís Issues, Consumer Protection and Personnel 36

  Anti-Discrimination Unit for Same-Sex Lifestyles ............................. 38

  Ombuds Office for Animal Protection ............................................... 38

  Independent Officer for Occupational Health and Safety ................. 38

  Cultural Affairs and Science ............................................................. 38

  Wien Museum ................................................................................. 40

  Urban Development and Transport .................................................. 40

  Environment .................................................................................... 41

  Ombuds Office for Environmental Protection ................................... 44

  Housing, Housing Construction and Urban Renewal ....................... 45

  Auditing Department ........................................................................ 45

European Union .................................................................... 46
 Recent developments of importance for Vienna............................... 46
   Services of general interest ............................................................................ 46

   European rules on state aid ............................................................................ 46

 EU assistance – international cooperation ....................................... 46
   Objective 3 – European Territorial Cooperation (ETC) .................................... 47

   Slovakia-Austria 2007-2013: Managing Authority ........................................... 47

   SK-AT, AT-CZ, AT-HU: Regional programme coordination offices ................... 47

 Transnational Cooperation CENTRAL EUROPE (2007-2013) ......... 49

 Projects ........................................................................................... 50
   ET-struct ......................................................................................................... 50

   Urban Soil Management Strategy ................................................................... 50

   South-North Axis ............................................................................................. 50

   EU strategy - DonauHanse network ............................................................... 50

   CIDEP ............................................................................................................. 51

   InfraGuidER .................................................................................................... 51

   Progress ......................................................................................................... 51

   URBACT ......................................................................................................... 51

   URBACT-REDIS ............................................................................................. 51

   youthNET ........................................................................................................ 52

Development cooperation and foreign aid ............................ 53
 Africa ............................................................................................... 53

 Asia ................................................................................................. 53

 South East Europe .......................................................................... 53

 Ke Nako – it is time for Africa ........................................................... 54

 Foreign aid ...................................................................................... 54

International guests at Vienna City Hall ................................ 55
  International guests received by the Mayor...................................... 55

  Entries in the City of Viennaís Golden Book .................................... 56

  Speakers of the Vienna Provincial Parliament ................................. 57

Visits abroad by the Mayor.................................................... 58
Vienna Representative Offices.............................................. 59
  Vienna Representative Office Brussels/Vienna House ..................... 59

  CompressPR ................................................................................... 60

  Representative Offices in Central, Eastern and South-East Europe 60

  Vienna Representative Office China/Hong Kong ............................. 62

  Vienna Representative Office Tokyo ................................................ 63

International organisations .................................................... 64
  30th anniversary of Vienna International Centre ............................... 64

  International Ombudsman Institute .................................................. 64

  UNECE – United Nations Economic Commission for Europe .......... 64

  UN-HABITAT ................................................................................... 64

  Vienna Service Office ...................................................................... 64

  Other activities ................................................................................. 65

The Vienna Tourist Board...................................................... 66
  2009: 9.8 million overnight stays by visitors to Vienna ..................... 66

  TV advertising reaches 155 million households ............................... 66

  Ads in 195 million newspaper copies ............................................... 66

  "Mobile" advertising ñ from taxis to aircraft ...................................... 66

  Online campaigns in 27 countries .................................................... 66

  Revamped presence on the World Wide Web ................................. 67

  Special-focus campaign: Haydn Year............................................... 67
  "Cooking with Friends" and "City Shades" at the ITB ....................... 67

  India meets Vienna .......................................................................... 67

  Strong presence in Japan ................................................................ 68

  Trade fairs, workshops and product placements around the globe .. 68

  International headlines..................................................................... 68

  Bringing international conferences to Vienna ................................... 69

  Vienna Tourist Board's new marketing campaign ............................. 69

  Vienna tourism concept 2015 .......................................................... 69

Wien Products ....................................................................... 69
District partnerships and activities......................................... 71
  4th Municipal District – Wieden......................................................... 71

  9th Municipal District – Alsergrund .................................................... 71

  11th Municipal District – Simmering .................................................. 71

  12th Municipal District – Meidling...................................................... 71

  13th Municipal District – Hietzing ...................................................... 71

  14th Municipal District – Penzing ...................................................... 71

  16th Municipal District – Ottakring .................................................... 72

  17th Municipal District – Hernals ...................................................... 72

  18th Municipal District – Währing...................................................... 72

  19th Municipal District – Döbling ....................................................... 72

  21st Municipal District – Floridsdorf .................................................. 72

  23rd Municipal District – Liesing ....................................................... 73

The Association of Austrian Cities and Towns ...................... 73
Index of countries, regions and cities.................................... 74
  CONTACT ....................................................................................... 89
FOREWORD
Given the economic difficulties that marked 2009, the international activities of the City of Vienna in
this year focused more than ever on initiatives, projects and events in support of the local economy
and of Vienna’s competitive position in the international economic environment.

Efforts were intensified to promote Vienna internationally as a tourist destination and business
location. To this end, many individual targeted activities were pursued alongside more general
advertising campaigns.

Among other things, 2009 has been an impressive reminder of the interdependence of international
and regional markets.

While cities never act in isolation, but are subject to the conditions which prevail in the wider national
and international context, they do have considerable scope for action. Cities are often the engines of
economic growth, and as centres of research, innovation and new developments they are frequently
able to blaze the trail out of crises. Rising to the challenges of 2009, the City of Vienna was able to
defend its position as a centre of competence in the heartland of Europe. In times of economic
difficulty, declining revenues and growing energy costs, maintaining the quality of services of public
interest was a more important task than ever.

The Quality Of Life Survey of the Mercer Consulting Group, which annually assesses the quality of
life in 215 cities worldwide, supplies impressive proof that Vienna has chosen the right approach, and
that investing in modern infrastructure has a direct and positive effect on the lives of a city’s
inhabitants. In 2009, Vienna came out top in the global competition for the first time, besting even
Zurich, which had taken first place in the previous year.

Particular attention has been given in 2009 to attracting knowledge-based industries to Vienna. In
these efforts, the City Administration and local economic players joined forces to exploit the city’s
competitive advantages and its exceptional reservoir of expert knowledge and know-how. They were
rewarded by the third-best result ever: despite the difficult global economic environment, 98
international corporations launched operations in Vienna in 2009.

The success of our 2009 activities has been based on broad collaborative efforts. We want to use
this occasion to thank all our partners once more for their contributions and encourage them to
continue their efforts for Vienna at home and abroad.




          Dr. Michael Häupl                                           Prof. Walter Nettig

         Mayor and Governor                            Special Envoy for International Economic Affairs
Target destinations
Japan
                     th
2009 marked the 140 anniversary of the initiation of diplomatic relations between Austria and Japan.
The City of Vienna organised a number of special events in Tokyo to coincide with the anniversary,
starting with the traditional Viennese Ball at the end of January. Prince and Princess Akishino
attended this special event along with other high-ranking guests of honour.

In conjunction with the tour by the Vienna Philharmonic Orchestra, Vienna presented itself with a
cultural contribution in Tokyo in mid-September. Marianne Klicka, Deputy Speaker of the Vienna
Provincial Parliament, met her Japanese counterpart Ryo Tanaka, President of the newly elected
Tokyo City Parliament, who expressed his interest in an exchange of know-how in the fields of
environmental technologies and medicine.

In cooperation with the newspaper Yomiuri Shimbun, the City of Vienna presented the exhibition “Art
in Vienna around 1900. Masterpieces from the Wien Museum” in Tokyo, Sapporo, Osaka and
Fukuoka. The exhibition included 140 paintings, drawings and objects by Austrian artists such as
Gustav Klimt, Hans Makart and Egon Schiele, among others. The Vienna Philharmonic conducted by
Maestro Zubin Mehta gave a concert at the Suntory Hall in Tokyo, “truly a jewel box of sound” as
Maestro Herbert von Karajan once described this major concert hall. Some 250 luminaries from the
worlds of politics, business and culture, first and foremost Princess Hisako Takamado as
representative of the Imperial House of Japan, attended the subsequent VIP reception accompanied
by music played by a Philharmonic quintet.

The exhibition by the Viennese firm of architects “Coop Himmelb(l)au – Future Revisited” at Gallery A
in the renowned NTT InterCommunication Center focused on two architectural experiments linking art
and science: “Astroballon 1969 Revisited – Feedback Space”, an interactive real-time installation
projecting 
 visitors’ heartbeat onto the walls of a balloon and visualising it. This installation was
conceived in 1969 in conjunction with the moon landing and realised within the context of the 2008
Biennale in Venice. “Brain City Lab” is an interactive installation suggesting the architecture of the
human brain as a model for complex urban structures.

With “Spot on Wien. Flashing Austrian Design and Music”, Austria presented itself at the 2009
designers’ week in Tokyo in October. Deputy Mayor 
 Renate Brauner attended the opening
ceremony of the project, which had been initiated by the Vienna Tourist Board. Accounting for
                                                   th
409,000 overnight stays in 2008, Japan ranks in 11 place in terms of overnight stays by visitors to
Vienna.


Austria Japan Year 2009
The first Austrian mission, headed by Rear Admiral Anton Freiherr von Petz, arrived in Japan 140
years ago. The exhibition was concluded with a trade, shipping and friendship agreement. During the
   th
20 century this partnership was continuously expanded at the ecological, economic and cultural
levels.


Tunis/Tunisia
                                              th
In 2009, Austria and Tunisia celebrated the 50 anniversary of the establishment of diplomatic
relations. The Austrian Embassy in cooperation with the City of Vienna presented a Klimt/Schiele
facsimile exhibition organised by the Albertina at Kheirredine Palace in the medina of Tunis. The
exhibition was jointly opened by Mayor Abbés Mohsen and Ambassador Dr. Johann Fröhlich.

In January 2010 Vienna Days were held in the Tunisian capital. The event was organised by the
Executive Group for International Relations and the Cultural Affairs Department (MA 7) in cooperation
with the Austrian Embassy and the City of Tunis. On two evenings the Vienna Opera Ball Orchestra
conducted by Professor Uwe Theimer gave a performance at the Theâtre Municipal featuring works
by Kalman, Strauß, Offenbach and Lehár, among others. The audience enthusiastically applauded
soprano soloist Marcela Cerno. The theatre has a capacity of 950 persons. Guests of honour
included the Mayor of Tunis Mohamed Béji Ben Memi, newly appointed by Tunisian President Zine Al
Abidine Ben Ali. In a two-week exhibition in the theatre’s foyer, the Viennese artist Iwona Szmidt
presented views of Vienna in the form of photo collages of more and less well-known Viennese
buildings.

The Vienna Days were accompanied by expert meetings organised by Municipal Department 42
(Parks and Gardens) and TINA Vienna; the topics included the establishment of botanical gardens,
the expansion of the zoo and issues relating to waste disposal and environmental technologies. ■
Vienna’s cooperation projects with other cities and
countries

Bratislava/Slovakia
                                                               th
In July Deputy Mayor Renate Brauner welcomed the 400,000 passenger aboard the Twin City Liner
boats. Since 2006, these two shuttle service vessels have covered some 300,000 kilometres,
travelling the distance between the two cities up to 5,000 times. This Public Private Partnership
model is jointly operated by Wien Holding and Raiffeisenlandesbank NÖ-Wien.

Within the framework of the Supra-regional Employment Initiative (ÜBI) launched by the Vienna
Employment Promotion Fund (waff) in cooperation with a number of different partners – among them
the Bratislava regional government – eight sub-projects all focused on an exchange of apprentices
are earmarked for implementation by 2011. In the summer of 2009 a number of apprentices
completed work placements in hotel and catering enterprises. The project “Innovation impulse for
dual vocational training” organised by the young workers associations Österreichische
Jungarbeiterbewegung and Stredná odborná škola elektronická for mechanical and electrical
engineering apprentices emerged as the winner of a competition for the promotion of transnational
cooperation. The Supra-regional Employment Initiative organised meetings and conferences on the
topic of “Social enterprises” and “Strategies for safeguarding employment in times of economic
crisis”. www.jobtour.eu went online, presenting the first professional profiles including Austrian/Czech
and Austrian/Hungarian projects. The Supra-regional Employment Initiative’s 1.5-million-euro budget
was jointly provided by the waff, the Slovak Ministry for Regional Development and the European
Fund for Regional Development (EFRE).

The “Danube Twins” project aimed at promoting the cross-border school partnership exchange of 500
pupils from Vienna and Bratislava was organised for the third time in 2009. Based on the Danube as
a connecting link, this project has in the meantime become a fixed component of the Vienna Board of
Education’s EdTWIN project. In Bratislava, Municipal Department 17 (Integration and Diversity)
reported on diversity management in Vienna within the “Labour Pool for Migrants” project.


Brno/Czech Republic
       th
The 18 Brno Symposium “Dialogue at the Centre of Europe” was held just before Easter. This time
the long-established convention focused on the position of regions and cities within the EU. Vienna
Executive City Councillor Rudolf Schicker jointly presented the CENTROPE project with the Minister
for Federal and European Affairs of the Free State of Bavaria, Emilia Müller; Brno Primátor Roman
Onderka gave a position statement on topical European issues.

Deputy Mayor Dr. Daniel Rychnovský welcomed a group of representatives of Viennese health and
social institutions to the South Moravian capital. Besides attending numerous expert meetings and
lectures, the group also paid a visit to the Hospital of the Merciful Brethren and the Department of
Psychiatry.

July witnessed the Brno “Month of Authors’ Readings”, one of the biggest Czech literary festivals held
under the patronage of Pavel Kohout. Austria was represented by the writers Robert Menasse,
Robert Schindel, Peter Henisch, Sabine Gruber and Paulus Hochgatterer, among others.


CENTROPE – Central European Region
The CENTROPE prize for 2009 was awarded to media entrepreneur and publishing director Eduard
Harant in honour of his work towards improving relations with the Czech Republic. The award winner
contributed the prize money of 10,000 euros to a project for the establishment of a historical library at
the Dr. Karl Renner House in the latter’s birthplace, Dolní Dunajovice, in South Moravia.

The Austrian UNESCO Commission honoured the “European Region – People in CENTROPE”
exhibition developed by Municipal Department 18 (Urban Development and Planning) in cooperation
with Burgenland and Lower Austria as project of the decade in the field of education towards
sustainable development. The exhibition was shown in a number of locations in Lower Austria as well
as at the Vañkovka Gallery in Brno and Bratislava Town Hall.

Within the framework of the EdTWIN project, the Vienna Board of Education established the
Bildungs-Raum CENTROPE (BiC) language centre for pupils and teachers as a platform for
furthering encounter and intercultural cooperation among the CENTROPE neighbouring countries by
offering the opportunity to learn the languages and get acquainted with the culture of the individual
countries. Language workshops lasting several days for young people aged 10 to 19 years under the
motto “Centrope 4 you – Adventure of Slovak/Czech/Hungarian” plus a one-day visit to the respective
neighbouring city made a perfect success of this educational initiative. The “Neighbourhood Without
Borders” programme set a new accent in the field of primary education. In one-week projects, primary
school children from Viennese schools were given a play-centred introduction to our neighbouring
countries, their language and culture. The project goal was to enable the pupils to acquire
knowledge, build some basic language skills and develop a positive attitude towards our
neighbouring countries and their citizens. The project was managed by the European Office of the
Vienna Board of Education and implemented by native-speaker teachers from the Czech Republic,
Hungary and Slovakia.

CENTROPE – founded in 2001 – encompasses the geographical area of Lower Austria, Burgenland
and Vienna with the cities of St. Pölten and Eisenstadt as well as South Moravia and Brno, the
territorial units of Bratislava and Trnava with the cities of the same name, and the counties Györ-
Moson-Sopron and Vas with the cities of Györ and Szombathely. Incidentally, the name was coined in
the context of a school contest.


Kraków/Poland
A delegation headed by Deputy City President Tadeusz Trzmiel paid a visit to the Pfaffenau waste
incineration plant and Wien Museum at Karlsplatz in the spring. The Executive Group for
Construction and Technology organised a planning workshop for Deputy City President Kazimierz
Bujakowski on the topics of zoning and development planning and architectural assessments in
historic city centres, protection and built development in green areas, high-rise concepts, allotment
sites, legal issues and traffic and transport, as well as advertising installations in historic city centres.
Brigitte Jilka, Director General of Urban Planning, Development and Construction, visited Kraków,
where, among other things, she discussed spatial planning issues and visited the area where the
planned flood diversion channel is to be built.


Mitrovica/Kosovo
The Cultural Affairs Department (MA 7) organised music events in the disused cultural centre located
on the riverbank of the more or less divided city, the objective being to improve communication
between Kosovan and Serbian youth. 900 young Kosovans and 700 young Serbs enthusiastically
welcomed the music presented by the Viennese DJs Rodney Hunter and DSL as well as Parov
Stelar. This contribution was an important step forward in the City of Mitrovica’s strategy to establish
a “meeting point” for youngsters from both sides. The Parks and Gardens Department (MA 42) held a
workshop on issues relating to local recreation and urban green areas.

In January 2010 a delegation headed by the new Mayor Avni Kastrati visited Vienna to gather
information in the context of an extensive programme encompassing issues related to waste
disposal, Vienna’s network of bicycle routes, urban development, cultural centres, conservation of
monuments, environmental technologies, green areas and child and youth work.
This series of encounters between Vienna and Mitrovica were initiated by the European Stability
Initiative (ESI).


Tel Aviv-Yafo/Israel
With the “Viennese Culture Days”, Vienna brought what the media described as the best birthday
present to the Tel Aviv-Yafo centennial anniversary celebrations in April. The varied programme
organised with the Austrian Embassy and the City of Tel Aviv-Yafo attracted emigrants and their
grandchildren and great-grandchildren, as well as other members of the city’s active and culture-
loving population.

At the Austrian Club, Vienna’s Executive City Councillor for Cultural Affairs and Science Dr. Andreas
Mailath-Pokorny participated in a round of talks about the dramatic years before, after and during the
flight from Austria and awarded the City of Vienna’s highest accolade, the “Goldener Rathausmann”,
to Chairman Gideon Eckhaus. At the Cameri Theater, City Councillor Mailath-Pokorny inaugurated
the “Authentic Silhouettes” exhibition of famous Viennese personages of Jewish descent. For three
days the theatre was the venue for puppet and object theatre performances by the Domino/Sylvia
Nescher † and Cabinet Theater/Christopher Widauer ensembles. The DJs Dorfmeister and Stereotyp
manned the decks in a local nightclub, while the Cinemathek and the Centre for Contemporary Art
featured the two-week film festival “Oy Wina, Oy Vienna, Oj Wien”.

In Vienna, the “Tel Aviv Beach” bar was set up on the Danube Canal. The success of the
Mediterranean sandy beach atmosphere against the backdrop of the Tel Aviv city skyline also
contributed to the revitalisation of this target zone for urban development.


Dialogue Forums
Already highly successful in previous years, the 
 “Vienna Dialogue Forum” conference series
organised by the Executive Group for International Relations was continued with two three-day
seminars in 2009. In March, 25 decision-makers from Bratislava, Budapest, Kiev, Kraków, Ljubljana
and Zagreb met with a view to benefiting from Vienna’s experiences with the organisation of large-
scale events using the example of the of 2008 European Football Championship. In November,
experts from Belgrade, Budapest, Bratislava, Ljubljana, Moscow, Prague and Zagreb convened with
Viennese colleagues to discuss joint strategies in the field of preventing and combating corruption. ■
Inter-regional and inter-local organisations

AER – ASSEMBLY OF EUROPEAN REGIONS
www.aer.eu

The Annual General Assembly in Belfort in the French Franche-Comté region was organised in
cooperation with AER partner GE Energy Europe. The central issue on the agenda was climate
change. AER President Michèle Sabban, Île-de-France, had previously participated in the Climate
Week organised by the Climate Group in New York. A paragraph on joint efforts to combat climate
change was also incorporated in the partnership agreements with Quebec, Manitoba and Catalonia.
Incidentally, 50 to 70 per cent of all climate change adaptation and mitigation measures in Europe are
to be implemented at the municipal and regional level.

Work in the Committees during the year also addressed economic developments. The BAK Basel
Economics study commissioned by the AER was presented at the Bureau Meeting in
Fribourg/Switzerland.

Committee 1, “Economy and Regional Development”, chaired by the Swedish Jönköping County
dealt with cohesion policy, innovation, energy and climate change, rural development and tourism.
Committee 2, “Social Policy and Public Health”, presided over by Timiş focused on demographic
change, e-government, gender issues and people with disabilities. Committee 3, “Culture, Education
& Youth”, presided over by Lower Austria organised a conference on youth entrepreneurship in
Durrës; further work foci were education and training, development cooperation, the Eurodyssee
youth exchange programme and the Youth Summer School. The latter was organised in Valencia
under the topic “Water, engagement for our future”.

The AER's Youth Regional Network is the only European platform for regional youth councils. The
network is involved in all AER activities. Further youth programmes include the Youth Ambassadors
with activities such as the “Do you speak European?” competition, the “Europe and you” radio
programme, the “Snapshot: Europe!” photo competition and the “Most Youth-Friendly Region” award,
won in 2009 by Somerset/UK for its youth entrepreneurship promotion programme.

EU issues on the agenda included the Treaty of Lisbon, economic issues, subsidiarity and citizen
participation. The Training Academies with activities focused on lobbying and finance were held in
Brussels and Istanbul. Styria/Austria received the “Communicating Europe” award.

With currently 270 member regions from 33 countries and 16 inter-regional member organisations,
the AER is the largest network of regions by far, encompassing member regions from the Azores to
Tatarstan and Northern Finland to the Mediterranean. AER's General Secretariat is based in
Strasbourg. AER offices are also located in Brussels and Alba Iulia.


ARC – Airport Regions Conference
www.airportregions.org

The City of Vienna, represented by City Council and Provincial Parliament Member Erich Valentin,
was confirmed as member of the Board for a further two years. The “Airport Region Mediation
Competence Center Vienna” project (Dialogue Forum Vienna) was presented at the Annual
Conference in Amsterdam: development of an information and learning platform on the topic of air
traffic in the form of a website with focus on communication processes between representatives of
municipalities and citizens and the airline industry. The website www.airportmediation.org went online
in early December, but access to the database (more than 650 documents, etc.) is restricted to ARC
members; owing to strong interest expressed by all conference participants, it is being considered to
open access to the site in 2010.


ARGE DONAULÄNDER

(Working Community of the Danube Regions)
www.argedonau.at

The Working Community of the Danube Regions participated with a number of projects and
programmes in the cooperation among the countries along the Danube. Special regard was paid to
the EU Strategy for the Danube Region, which was incorporated into the Community's practical work.
The members consist of countries and regions along the Danube; the membership of the Slovak
Republic was transferred to the territorial units Trnava, Bratislava and Nitra.

Upper Austria held the chair in the year under report: the provincial capital Linz was also the
European Capital of Culture 2009. Highlights of this presidency included the “World Sustainable
Energy Days” in Wels, a one-week study programme for students from Danube countries in Steyr, the
Linz Donauforum, the Linz Europe Harbour Festival starring Hubert von Goisern in the final concert of
his waterborne tour through Europe, the Enns Harbour Festival and the Conference of Heads of
Government in Linz. The latter, organised under the title “Sustainably Shaping the Future of the
Danube Regions” was held at the invitation of Governor Dr. Josef Pühringer and in the presence of
Federal Minister for European and International Affairs Dr. Michael Spindelegger.

Vienna was represented in a number of working groups, among others by the Vienna Municipal
Department for Environmental Protection with a work focus on the Danube cycle path, and TINA
Vienna in the Work Group for Transport and Navigation. Vienna is chairing this group in 2010 and
2011.


CEMR – Council of European Municipalities and Regions
www.ccre.org

The General Assembly of the Council of European Municipalities and Regions was held in Malmö
and convened some 2,000 participants from CEMR member states. Vienna's Deputy Mayor Renate
Brauner headed the delegation from Vienna, which also comprised the President of the Austrian
Association of Local Authorities and Mayor of Hallwang, Helmut Mödlhammer.

The General Assembly was held under the motto “Fit for the Future? How Europe's Local and
Regional Governments are Preparing” and dealt with the impacts of the financial crisis on local and
regional governments. The City of Malmö presented projects on energy efficiency and social issues.
In the reporting year, expert meetings centred on the topics of traffic and transport, the environment,
and financial and social issues.

The CEMR was founded in Geneva in 1951 by a group of European mayors: later, it opened its ranks
to the regions. Its members are national associations of towns, municipalities and regions from over
30 countries. The current CEMR President is Vienna's Mayor Dr. Michael Häupl; the Secretary
General, Frédéric Vallier from Nantes, was newly appointed in 2009.


CoR – Committee of the Regions
www.cor.eu

Austria delegates twelve representatives to the CoR, the EU consultative body for local and regional
issues comprising a total of 344 members. The position of the CoR will be strengthened in future
since the Treaty of Lisbon provides for a right of action in the event of a breach of the subsidiarity
principle. President of the Committee of the Regions is the Flemish politician Luc van den Brande;
Vienna was represented by Mayor and Governor Dr. Michael Häupl and Deputy Mayor Renate
Brauner. Dr. Elisabeth Vitouch, City Council and Provincial Parliament Member and Chairwoman of
the Commission for European Affairs in the Vienna City Council, held the function of Deputy Member
delegated by the Österreichischer Städtebund. She also held the function of PES Group Coordinator
in the Commission for Culture, Education and Research (EDUC).

The Committee convenes in five plenary sessions each year. Vienna took an active part in the expert
commissions for culture and education (EDUC) and cohesion and transport (COTER). Within the
framework of the Austrian CoR delegation Vienna was responsible for COTER at the administrative
level and reported on the commission's activities. City Council member Dr. Elisabeth Vitouch
represented Vienna in the CoR's newly established “Danube area” Interregional Group, and
simultaneously acted as Austria's representative in the presiding body of this group. The group
participated intensively in formulating the European Commission's Danube strategy.

For work highlights and thematic foci please refer to the separate Report on European activities of
the Subgroup for Constitutional Matters and EU Affairs of the Executive Group for Legal Affairs.


EUROCITIES
www.eurocities.org

The 2009 Annual Conference and AGM under the motto “Urban Challenges – Sustainable Solutions”
took place in Stockholm. The political emphasis was on the so-called “Stockholm Appeal”. This
document formulates the cities' wish that an agreement on climate protection be reached within the
framework of the UN Climate Change Conference (COP15) in Copenhagen. The final paper was
drawn up jointly with the US Conference of Mayors.


Green Digital Charter
Within the framework of the event of the same name, Vienna's political representative – Executive
Councillor for Urban Development, Traffic and Transport Rudolf Schicker – signed the “Green Digital
Charter”, in which the member cities defined a framework approach to support cities and
municipalities in using ICT for energy efficiency. A partnership of cities is to be established by 2011,
five larger-scale projects are to be launched in each of the cities by 2015.


Vienna's commitment to EUROCITIES
The biggest single benefit of EUROCITIES membership for Vienna is the opportunity to assert the
city's interests at the European level through this platform. Concurrently, the mutual exchange of
experiences and solutions contributes to maintaining and further improving Vienna's high quality of
life.

Further worth mentioning is the fact that Vienna in 2009 held the chair in the Environment Forum
(EEF) and in seven working groups: European Neighbourhood Policy (Cooperation), European
Governance and Partnerships (Cooperation), Economic Migration (Economic Development Forum),
Services of General Interest (Economic Development Forum), Transport & Energy Efficiency (Mobility
Forum), Homelessness (Social Affairs Forum), and Housing (Social Affairs Forum).

In addition, the City of Vienna again delegated experts to almost all forums and work committees:

    EXCOM

    Cooperation Platform
    Economic Development Forum (Cohesion Policy, Responsible Procurement and Consumption,
     Spatial Planning and the City of the Future, Urban Regeneration)

    Environment Forum (Climate Change – Air Quality – Energy Efficiency, Green Areas, Greening
     the Local Economy, Sustainable Urban Water Management, Waste Management)

    Knowledge Society Forum (E-Government, Mobile Government)

    Mobility Forum (International Accessibility)

    Social Affairs (Education, Employment, Health and Well-being, Migration and Integration, Urban
     Security)

This largest and most important European network has more than 130 member cities. With a high
level of commitment and competence, EUROCITIES has persistently emphasised the urban
dimension in the European context and asserted urban interests vis-à-vis European institutions, thus
ensuring that the opinion-forming process at the European level can be influenced early and
proactively. Jointly drafted position papers and statements are increasingly being respected, and their
contents and objectives are reflected in numerous EU documents. The organisation's activities are
based on three pillars: visibility, influencing and networking.

The organisation has its head office and secretariat in Brussels; its steering body is the Executive
Committee (EXCOM), which is composed of twelve member cities. The Hague held the Presidency in
2009, Copenhagen the Vice Presidency, Warsaw the position of Secretary. Stockholm in the function
of Treasurer was responsible for the organisation's finances. The City of Vienna has been a member
of the Executive Committee since 2001.


LHC – The League of Historical Cities
www.city.kyoto.jp/somu/kokusai/lhcs/eng/index.htm

The Board of Directors of the League of Historical Cities met in Nara and Kyoto to prepare the World
Conference of 2010. Constanta, Kanazawa, Sarajevo and Veliko Turnovo (Bulgaria), followed by Bad
Ischl and Bursa, were approved as new member cities. The League thus has 86 member cities from
55 states. Kyoto holds the Presidency, Xian and Vienna share the Vice-Presidency.


OWHC – ORGANIZATION OF WORLD HERITAGE CITIES
www.ovpm.org
       th
The 10 World Congress of the Organization of World Heritage Cities was held in Quito. The motto
“Revitalisation of Historical Centers: How to engage all social actors?” was discussed in various
working groups. The historic city centre of the Ecuadorian capital represents a good example of
cooperation among all actors involved. The Congress organised by the OWHC and the Los Angeles
Getty Conservation Institute was presided over by Dr. Augusto Barrera Guarderas, the Mayor of
Quito's Metropolitan District. Beemster, Netherlands, was appointed to the Presidency of the OWHC,
while Vienna, which additionally assumed the function of Treasurer, was again elected to the Board of
Directors together with Aranjuez, Kazan, Lyon, Malacca, Puebla and Quito.

The OWHC was founded in 1993 and has 227 member cities. Its tasks are to provide information and
training for municipal managers on matters pertaining to historic sites, hold seminars, compile
studies, promote city-to-city cooperation and heighten awareness among international organisations.
The OWHC's headquarters are located in Quebec City. Regional Secretariats are established in
Zanzibar, Kazan, Budapest, Valparaiso, Bergen, Cordoba and Tunis.
regleg – European Regions with 
 Legislative Powers
www.regleg.eu

The informal consultative body of regions with legislative powers within the European Union including
Belgium, Germany, Austria, Italy, Spain, Portugal, Finland and the United Kingdom held its 2009
Conference of Presidents of Legislative Regions in Turin/Piedmont. Two issues dominated the
agenda: possible regional approaches to combating the economic crisis and the recommendations
regarding the role of REGLEG in the multi-level governance system presented by the Committee of
the Regions (briefing on crucial year for European strategy/White Paper on Multi-Level Governance).
In this context, high-ranking representatives welcomed the fact that the multi-level governance
system no longer restricts the role of the regions to the implementation of European and national
goals, but involves them in the process of developing European strategies and goals. In the Turin
Declaration, the participants emphasised a number of long-standing demands: deeper involvement of
REGLEG in the EU decision-making process and in shaping EU law; better utilisation of the new role
assigned to the regions in the Treaty of Lisbon; the right of direct access to the European Court of
Justice as well as the establishment of the CoR as a fully-fledged institution of the Union.


UCSEEC – Union of Central and Southeastern European Capitals
www.cseecunion.org
                                   th
Vienna was the host city of the 13 UCSEEC Annual Conference. The participants came from
Ankara, Athens, Baku, Belgrade, Bratislava, Kiev, Podgorica, Sarajevo, Skopje, Tirana and Zagreb.
Lectures and discussions dealt with urban development and communal services of public interest as
well as city tourism in times of financial crisis. Vienna's Mayor Dr. Michael Häupl officially opened the
conference, which closed with the signing of a declaration.

The organisation was founded in 1995; its Secretariat is based in Athens.


UCUE – Union of Capitals of the 
 European Union
www.ucue.org

At the General Assembly Conference on the theme of “Inclusive and Sustainable Capital Cities” in
Nicosia, the 27 member cities defined the global economic crisis and climate change as the main
challenges for the European Union. As regards European cohesion policy, which according to the
Lisbon Treaty is to contribute to the achievement of growth and jobs, the capital cities reiterated their
determination to take a leading role in developments towards sustainable growth, employment and
competitiveness within an eco-efficient and inclusive economy. In this context, the EU must, as the
declaration states, make the needs and opportunities of urban areas a top priority.

The organisation was established back in 1961. ■
Activities of the Chief Executive Office, Executive Groups
and institutions

Chief Executive Office

Climate Protection Coordinating Office
In an award ceremony held at Melk Abbey, Vienna received the Climate Star Award for its
comprehensive Climate Protection Programme (KliP). This international award is presented to cities
and towns for implementing model climate protection policies. A delegation from Hamburg visited
Vienna to gather information about the KliP programme, and the KliP Coordinating Office presented
its know-how at a Hospitality Afternoon organised by the UN mission in Vienna. The Coordinating
Office produced a film (Akte KliP – The KliP File, available in German and English versions) in which
Harald Krassnitzer, a popular Austrian actor, presents concrete examples of the KliP programme
being implemented in Vienna. The KliP Coordinating Office participated in ÖkoKauf Wien, a
conference on ecologically sound public procurement held in Vienna.


Executive Group for Legal Affairs
The Subgroup for Constitutional Matters and EU Affairs is Vienna’s superior authority for all EU-
related legal issues; it oversees the Vienna House in Brussels and represents Vienna in various
bodies and organisations as part of the City’s relations with the EU and the Council of Europe (for full
reports, see the respective chapters).

Seminars for legal experts were held in Belgium and 
 Luxembourg in May, focusing on the internal
market and provision of social services in times of economic crisis. Members of the group met with
Austrian judges at the European Court of Justice and attended an oral hearing of the Court. The
European Investment Bank presented a statement on current issues.

As a member of the Association of German Cities and Towns, the Subgroup for Civil and Criminal
Law discussed legal issues and questions relating to urban public transport at conferences in
Dresden und Bonn.


Executive Group for Personnel and Internal Auditing
The European Institute of Public Administration (EIPA) organised a seminar on “Development of the
evaluation of public policies: comparative experiences” in Barcelona, which attracted 70 participants
from 25 countries. Vienna was represented at the seminar by members of the Subgroup for the
Academy of Public Administration and for Human Resources Development. Representatives of the
European Commission and the World Bank underlined that the continuous monitoring and evaluation
of national and local policy strategies and administrative processes is an important element of good
governance and contributes to effective policy implementation and realisation of policy objectives.
Academic scholars and practitioners from several evaluation agencies presented evaluation
standards, methods and instruments.

Members of the Academy of Public Administration participated in a conference under the keynote
theme “Global challenges – turbulent markets – sustainable human resources management” hosted
by the Deutsche Gesellschaft für Personalführung (German Association for Personnel Management)
in Wiesbaden. Contributions on important aspects of HR management focused in particular on the
current difficult economic environment. The conference was organised in conjunction with a trade fair
under the motto “Human Resources & Continuing Education”.
Executive Group for Organisation, Safety and Security
In the context of international exchanges of knowledge and examples of practice with administration
experts, the Executive Group for Organisation gave presentations on the modernisation of municipal
administration. Contacts with the German Academy of Public Administration in Speyer and the
European Institute of Public Administration (EIPA) in Maastricht were continued and intensified, with a
major focus on quality management. Vienna’s project “Gender Mainstreaming in the Vienna City
Administration” was certified as a best practice example by EIPA, and Vienna’s Gender Strategy was
shortlisted for the Shaikh Khalifa Bin Salman Al Khalifa UN-Habitat Award. The award, which was
established by Shaikh Khalifa Bin Salman Al Khalifa, the Prime Minister of Bahrain, together with UN-
Habitat, to promote the principles of good governance, was conferred on the “Green Brigade”, a
project which mobilised 1,700 women to clean the streets of Ouagadougou, the capital of Burkina
Faso.

Gender mainstreaming was also an important theme in discussions with OSCE visitors from Albania
and Tajikistan, as well as being the subject of many enquiries. Policy-makers from Serbia and from
Banská Bystrica visited Vienna to gather information about the city’s programmes for gender equality.
In connection with the implementation of the “European charter for equality of women and men in
local life” launched by the Council of European Municipalities and Regions (CEMR), Vienna’s Gender
Mainstreaming Project Unit participated in a meeting in Barcelona and gave a presentation in
Copenhagen.

The Subgroup for Crisis Management and Emergency Measures continued its exchanges with
Budapest, Bratislava, Kraków, Ljubljana, Masovia, Minsk, Moscow, Prague, Tallinn, Tel Aviv-Yafo and
Zagreb about current developments in fire-fighting, policing and ambulance services. Warsaw was
welcomed as a new member of the group. A delegation from Riyadh was informed about cooperation
between different administrative units and authorities in case of crisis.

Meetings and workshops with the Chief Information Officers of major European cities were organised
by the Subgroup for Information and Communication in the context of “CIO Major Cities Europe”, with
a major focus on open-source software and e-administration processes. E-government strategies and
management schemes were on the agenda of the “eGov-Fokus” conference in Berne. The City of
Vienna offers extensive e-government services, which are based on harmonised administrative and
IT strategies, uniform standards and continuous evaluation processes. In the context of NEREUS, the
Network of European Regions Using Space Technologies, of which Vienna is a member, experts from
the German Aerospace Centre explained the opportunities arising from aerospace technologies. The
programme “Global Monitoring for Environment and Security” aimed at substantially improving the
basis for the EU’s environmental and security policies.


Executive Group for Construction and Technology
The year under report saw a continuation of the manifold international activities, including bilateral
contacts, of the Executive Office for Urban Planning, Development and Construction.

Executive City Councillor Rudolf Schicker and 
 Ms. Brigitte Jilka, Director General of Urban
Planning, Development and Construction, discussed urban public transport during a visit to Belgrade.
Later in the year, Director General Jilka paid a repeat visit to Belgrade in the context of an exhibition
held there on housing in Vienna. Various contacts took place between Vienna and Kraków (see the
chapter on > bilateral relations). A group of experts visited Lisbon, and talks in Berlin focused on
potential future cooperation in housing energy efficiency programmes. Meetings were also held with
representatives of the EU Council and Commission and the Directorate General for Regional Policy.

In the context of EU Commission efforts to develop a European Strategy for the Danube Region by
year-end 2010, Vienna’s Mayor Dr. Michael Häupl invited representatives of three federal provinces –
Burgenland, Upper Austria and Lower Austria – to join Vienna in preparing a contribution to this
strategy. With the federal Austrian government taking a coordinating role, this input will be
communicated to the EU Commission. At the level of the City Administration, the project leader is the
Executive Office for Urban Planning, Development and Construction under the supervision of City
Councillor Rudolf Schicker.

Several meetings took place with representatives of UNESCO concerning the two UNESCO World
Cultural Heritage sites in Vienna, the historic city centre and the Schönbrunn Palace and Park
ensemble. The purpose of the talks was to ensure the compatibility of new construction projects, such
as that of a new central rail station, with the obligations that result from the World Heritage status.
The Executive Office for Urban Planning, Development and Construction delivered a presentation on
the management of World Cultural Heritage sites at an international conference in Naples.

Representatives of the Executive Office for Urban Planning, Development and Construction
participated in a conference held in Lucerne on the planned and unplanned development of public
space. The Executive Office’s experts presented papers on urban planning and design geared to
everyday life and women’s needs at the Helsinki University of Technology and at a meeting in Seville
hosted by the regional government of Andalusia, and spoke about gender mainstreaming at the
German Institute for Urban Studies. A conference on urban safety was held in Solna, Sweden, and
the City of Munich’s planning department organised its second meeting on gender issues.


Executive Group for International Relations
The International Relations Group within the Chief Executive Office (MD-AB) is Vienna’s central
administrative unit in charge of international contacts and activities. It represents Vienna in
international networks and organises humanitarian aid abroad. The broad scope of activities pursued
by MD-AB includes bilateral cooperation projects as well as the hosting of visits by politicians and
experts and the organisation of conferences, seminars and other events. Moreover, MD-AB functions
as the central point of contact for other cities, regions and countries. In the year under report, the
International Relations Group continued its cooperation with the international organisations in Vienna,
the Federal Ministry for European and International Affairs, the Austrian missions abroad, diplomatic
and consular missions of other nations in Vienna, the Diplomatic Academy in Vienna, the Intercultural
Centre, the bilateral friendship societies and non-governmental organisations.

In 2009, the staff of MD-AB organised holidays for socially disadvantaged children from Tel Aviv-Yafo
in cooperation with WienXtra, visited the Pachamama School in Quito, organised cultural events
together with Arte Latino Viena, hosted receptions and seminars, including one such event for the
Iranian Chamber of Commerce, received an OSCE delegation from Tajikistan and junior diplomats
from a wide range of countries in Africa, the Pacific region, Central Asia and Southeast Europe,
organised several events commemorating the historic changes of the watershed year 1989 in
Europe, and acted as co-organiser of joint events with the United Nations, Webster University and
the Vienna International School.

An International Strategy and Coordination Unit was established to optimise Vienna’s strategic
foreign policy approach. The unit facilitates Vienna’s activities abroad by acting as an international
communication interface and providing coordination with external partners. Based on systematic
market observation, it also formulates recommendations for thematic and geographic priorities in
Vienna’s international policies.

The priority objectives are: strengthening Vienna’s position as a hub for Central and Eastern Europe,
attracting international companies to relocate here, securing jobs through further internationalisation
of the local economy, promotion of tourism and positioning Vienna’s internationally recognised urban
technologies and strategies in international markets.

The International Strategy and Coordination Unit offers a broad range of services to potential partners
in Austria and abroad. These include: establishment of contacts with the various bodies of the
municipal administration, affiliated entities and other organisations with close ties to the city;
information about and access to Vienna’s urban strategies and technologies; consultancy regarding
cooperation potentials for public institutions and private enterprises; and cooperation with foreign
entities in their respective home markets. To public and private institutions domiciled in Vienna and
Austria, the unit offers: consultancy regarding potential cooperation projects with the City of Vienna in
international markets; development of customised cooperation models; provision of presentation and
networking platforms; promotion of joint projects via Vienna’s extensive network of representative
offices, which focuses in particular on Central and Eastern Europe.


Education, Youth, Information and Sports
Executive Councillor Christian Oxonitsch visited Sarajevo and concluded an agreement with Mayor
Dr. Alija Behmen on close cooperation in the fields of youth work, youth welfare and education.
During the visit, Councillor Oxonitsch visited the Bjelave children’s home to which Vienna had
donated € 40,000 for repair works following a fire in the building two years ago.

Slovenia’s Minister for Education, Science and Sports, Dr. Igor Lukšić, paid a visit to Vienna’s first
Education Campus at Monte Laa and met with Councillor Oxonitsch to discuss free-of-charge
kindergarten services and other items of mutual interest. Vienna has 351 day-care centres, which are
administered by Municipal Department 10 (MA 10 – Children’s Day Care Centres), and a school for
kindergarten educators. The facilities run by MA 10 were visited by education experts from public
administrations, university teachers and students from Turkey and Japan, as well as from the
University of Technology in Brno.

Municipal Department 11 (MAG ELF – Youth and Family Welfare Office) represented Vienna in
ENSA, the European Network for Social Authorities, in the areas of childhood and youth. ENSA
facilitates participation in EU projects and promotes regional transnational cooperation in the social
policy field. ENSA was initiated by the Veneto region, which also leads the network. General
assemblies of ENSA were held in Helsinki und Tallinn.

“Drehscheibe”, a centre run by MAG ELF in support of unaccompanied foreign minors awaiting
transport back to their home countries, has earned international recognition as a best practice model.
Several crisis centres have been established in Romania and Bulgaria to take care of these children,
with “Drehscheibe” providing training for the local staff. Moreover, the centre expanded its activities to
include Serbia and Bosnia-Herzegovina. The Swiss Department of Domestic Affairs expressed an
interest in cooperation and know-how transfer. The head of MAG ELF, Norbert Ceipek, received the
Grand Decoration of Honour in Silver for Services to the Republic of Austria.

Municipal Department 13 (MA 13 – Education, Out-of-School Activities for Children and Young
People), the EU Agency for Fundamental Rights (FRA) and the Vienna Board of Education co-hosted
the third “Day of Diversity” for young people. More than 3,000 youngsters, among them many from
the Czech Republic, Slovakia and Hungary, attended the event designed around the keynote themes
of equal opportunity and diversity at Vienna City Hall. The German agency of the EU Programme
“Youth in Action” organised a dialogue in Bonn on the participation of young people in the European
context. Karl Ceplak, the Head of the Youth Department, visited the circus project Lilalu in Munich to
discuss potential cooperation projects. MA 13 organised a conference on youth and jobs and
welcomed many international delegations at its facilities.

International visitors were also received for guided tours at the Vienna Public Libraries, where book
presentations and readings took place in cooperation with the cultural institutes and/or embassies of
Germany, the Netherlands, Poland, Romania, France, Bulgaria, Lithuania, the Pro Helvetia
foundation, the Instituto Cervantes and the Latin American-Austrian Literature Forum.

The fashion design school at Schloss Hetzendorf continued its cooperation with the Bunka Fashion
College in Tokyo and organised a fashion show for Japanese students at Vienna City Hall. The
Hetzendorf school also welcomed students from the Gifu Women’s College, and members of the
teaching staff participated in international events abroad.

Vienna’s School of Music and Singing collaborated with the Central European Youth Orchestra, an
international symphony orchestra in which young people from 18 countries play together. The
orchestra is based in Italy, and candidates for concerts are selected from there. In the year under
report, seven Music School pupils from Vienna participated in a concert tour.

As in previous years, the Konservatorium Wien private university (KWPU), an enterprise wholly
owned by the City of Vienna, pursued a wide range of international activities, covering many thematic
and geographic areas in Europe and beyond. In the context of the Middle European Music Academy,
an EU research project, musicians and teachers from what is Austria’s only department for early
music visited Prague and Poprad, Slovakia, for courses, lectures and student concerts. The objective
of these events was to familiarise students with historical sources and train them in the special know-
how and techniques required to play historical instruments. The KWPU cooperated with the Jeunesse
choir and the Australian embassy to facilitate the first ever visit to Vienna by the Sydney
Conservatorium Chamber Orchestra. The jazz department again succeeded in attracting great names
of the international jazz scene to Vienna. The UBS Verbier Festival Youth Orchestra with more than
100 young musicians from 35 nations held its auditions in Austria at the KWPU.

KWPU continued its cooperation with Venezuela’s National System of Youth and Children’s
Orchestras with a performance of Mozart’s “Le nozze di Figaro” in Caracas under conductor Georg
Mark. Likewise, the cultural exchange programme with Colombia was continued with several
concerts staged in Austria by the Arte-Latino Viena group. A group of musicians and dancers from the
southwest Colombian region of Huila visited Austria in the spring and gave performances in Salzburg,
Graz and Vienna. With the support of the Austrian embassy in Bogotá, teachers and students of
musical composition visited the regional capital, Neiva.

Headed by Ranko Marković, the ensemble kons.wien.kammermusik travelled to China as
ambassadors of the sound of Vienna. The ensemble toured the Chinese cities of Shenzhen,
Dongguan, Wuhan, the former imperial city of Zhenzhou and Beijing, where a total audience of 3,600
enjoyed the performances of classical Viennese music. An intercultural project under the motto
“Vienna goes Shanghai goes 
 Vienna” has been supported by the Austrian Cultural Forum Beijing
since 2007 to give Chinese and Austrian students of musical composition and conducting
opportunities to acquaint themselves with the situation in the respective partner country. In the year
under report, teachers and students attended the KWPU and performed a public concert upon the
conclusion of their workshop.

The European League of Institutes of the Arts, a network of 350 European academic institutions with
a focus on the arts, organised the NEU/NOW festival as part of the events marking Vilnius’
designation as Cultural Capital of Europe. KWPU entered winning contributions in a competition and
participated in the EU education programmes Erasmus, Socrates, Leonardo da Vinci and Lifelong
Learning. Through these programmes, it was able to maintain strategic partnerships with more than
50 institutions.

Stadt Wien Marketing GmbH is responsible for the organisation of Vienna’s internationally well-known
seasonal open-air events, such as the New Year’s Eve celebrations in the city centre, the “Wiener
Eistraum” ice-skating rink in front of City Hall every winter, and the open-air film festival in the same
location in summer, all of which draw crowds of tourists and local visitors. Other events organised by
Stadt Wien Marketing every year are a competition with an award for the best wines from Vienna, a
festival of culinary treats in one of Vienna’s parks, and an organic food market with products from
Austria and Tuscany in the City Hall building, as well as several sports events.


Press and Information Service (PID)
The City of Vienna’s Press and Information Service (MA 53, acronym PID) organises and/or supports
the traditional Viennese Balls, galas and concerts which have become genuine export hits over the
years. In the year under report, events of this type took place in nine new destinations. In
chronological order, the locations were: Milan, Paris, Tokyo, Prague, New York, Munich, Noordwijk,
Berlin, Ottawa, Basle, Brussels, Stockholm, Vilnius, Sofia, Bucharest, New Delhi, Boston,
Luxembourg, Mumbai, Johannesburg, Moscow, Opatija, Rome, Jakarta, London, Laval in Quebec,
Montreal, Trieste, Athens, Hannover, Mallorca, Seoul and several destinations in Brazil.

PID played a major role in organising visits by expert delegations; in addition to the traditional main
areas of interest – urban technologies, urban planning and infrastructure – visitors in 2009 also came
to gather information on free-of-charge child day-care and education policy.

The award ceremony for the Erasmus EuroMedia Awards was again held in Vienna. The awards are
presented by the European Society for Education and Communication for outstanding media
products. The main theme for the fourth round of awards in 2009 was European history, development
and 
 values. Out of 62 entrants, the Dutch TV station VPRO was chosen as the winner of the Grand
Award. The country focus in 2009 was on the Republic of Kosovo.
       th
The 10 European Newspaper Congress brought together 500 chief editors and newspaper makers
from 30 countries at Vienna City Hall. The main themes of the meeting were how newspapers are
changing because of the Internet and which strategies are being deployed by media companies to
cope with the economic crisis. In the context of the congress, 236 newspapers from 27 countries
participated in a competition, with prizes won by publications from Greece, Sweden, Switzerland and
Spain.

In December, the Czech Republic’s public service broadcaster shot footage about Viennese cuisine
for its gastro show Kluci v akci (“Boys in action”).

Representatives of PID also paid visits abroad: talks about Viennese projects in neighbouring
countries in the East were held in Brussels, project-oriented trips were undertaken to the district of
Lviv, PID participated in a conference on the Kyrgyz economy in Moscow and in activities in the
Carpathian region of Slovakia; together with Austria-Tech, PID representatives travelled to Armenia
and attended a conference in Sarajevo.

PID continued its media cooperation with the Bohmann publishing house, whose magazine EuroCity
is available to travellers on the ICE trains of the Austrian Rail System ÖBB; other cooperation
projects involved the magazine A la Carte from the publishers D+R Verlag, the Twin City Journal,
which is published in Bratislava, and the Austrian Airlines inflight video, for which six three-minute
items on Vienna were produced.


Vienna Board of Education
The President of the Vienna Board of Education, Dr. Susanne Brandsteidl, spoke about intercultural
education in Vienna at an international conference in Istanbul under the keynote theme “Tolerance
and Dialogue in Education”.

Within the Vienna Board of Education, responsibility for international projects and programmes lies
with the European Office. The European Office pursued initiatives to promote the languages of
Austria’s neighbours, Hungarian, Czech and Slovak, and worked for the further development of
bilingual schools and language initiatives in English, French, Italian and Spanish to support the
internationalisation of Vienna as an attractive business location. The Vienna Board of Education also
hosted visits by education experts and participated in the CENTRAL EUROPE project ET-struct.

Together with the EU Agency for Fundamental Rights (FRA) and Municipal Department 13 (MA 13 –
Education, Out-of-School Activities for Children and Young People), the Vienna Board of Education
co-hosted the “Day of Diversity” for teenagers at Vienna City Hall. The Board of Education also
participated in the project EdTWIN in the CENTROPE region. The district of Josefstadt saw the
inauguration of a centre for the languages of Austria’s neighbours, where teachers and pupils can
attend workshops on the languages and culture of the neighbouring countries.

The Board of Education supported the project UniARTE, which enabled art students from Vienna and
Dortmund, Germany, to offer creative project workshops in different artistic and cultural fields to
secondary school pupils. The workshop themes related to the respective partner regions.

Several activities were launched in connection with the European Parliament election in 2009, Austria
being the only EU country which admitted young people from the age of 16 to the polls. Throughout
the school year 2008/2009, actions and projects were dedicated to the elections; a calendar of events
was produced to provide an overview of all activities, and this was also made available to the general
public. A travelling exhibition was prepared in cooperation with the Austrian Association for European
Policy under the motto “More democracy for Europe. The European Parliament then and now” and
opened in the lobby of the Board of Education building. In the two months prior to the election, 500
pupils from 23 schools saw the exhibition.

The NESSIE project gave fourth-grade pupils an opportunity to practice their English in real-life
situations with native speakers who toured several school districts as mobile teachers, giving practice
lessons for one week at each school. A similar project was under way to promote the learning of
Romance languages; under the heading “Mes Amis/Amici”, practice lessons were given by French
and Italian teachers at primary schools.

The Arion Study Visits programme for experts in education and vocational training continued in its
   th
10 year, offering European education experts opportunities to get acquainted with Vienna’s multi-
faceted educational landscape during several days of visits to schools in the city.


Finance, Economic Affairs and Vienna Public Utilities
In 2009, Vienna for the first time achieved first place among the 215 cities included in the annual
Quality Of Life Survey conducted by the Mercer Consulting Group. The runners-up in the survey,
which takes into account 39 criteria to measure quality of life, were Zurich, Geneva, Vancouver and
Auckland. Vienna was also named as the most attractive city in the Central and Eastern European
region in a survey conducted by the consulting company Roland Berger. The report, which covered
ten CEE capitals, underlined the importance in this respect of the establishment of Wien Holding, the
City of Vienna’s holding company for its major subsidiary enterprises. In the survey, Vienna was
awarded 90 points out of a maximum of 100, with Prague taking second place with 71 points.

Via the Financial Affairs Department (MA 5), the City of Vienna co-financed the rent expenses of
several international and non-governmental organisations and supported the asbestos rehabilitation
works at the Vienna International Centre. MA 5 participated in international symposia at Alpbach and
Salzburg and welcomed a delegation from Tomsk as well as representatives of international rating
agencies and banks.

The City of Vienna is Austria’s only local government body which applies gender budgeting principles
to all aspects of its budget. Staff from the statistics unit of MA 5, which implements the policy,
presented their work at a conference organised by the United Nations Development Fund for Women
in Budapest and at a meeting with members of the Croatian government in Zagreb. Gender
budgeting was also a focus of many international enquiries addressed to MA 5 and of visits by foreign
delegations, among them an Albanian OSCE delegation.

As one of the key players in Vienna’s external relations, the Municipal Department for EU Strategy
and Economic Development (MA 27) pursued a wide range of transnational and international
activities: implementation of projects and programmes, EU co-financing, European territorial
cooperation, EU programmes such as INTERACT and CENTRAL, services of public interest and
other developments at the EU level that are important for Vienna, as well as coordination of the
EUROCITIES network (for more detailed information, see the respective chapters).

Within MA 27, the Unit for Labour, Business, Technology and Research was responsible for Vienna’s
activities in the context of the Network of European Regions using Space Technology (NEREUS),
focusing on an analysis of how earth observation data provided by the network might be used in the
context of local administration processes. MA 27 also participated in the EU project RECOM
(Regional Cooperation Management), which has been launched to expand cross-border activities
with Slovakia and Hungary, optimise bilateral cooperation in the border region and ensure high-
quality, coordinated cross-border regional policy. To this end, RECOM supported networks and
provided consultancy and assistance in project design and implementation, as well as PR support.
2009 saw the implementation of the first project-specific activities, a series of workshops on
networking in the labour market, education and skills-building. These cross-border activities were
complemented by the project centrope_tt, which was initiated under the CENTRAL programme and
aims at providing an overview of all players in the field of research and innovation in the CENTROPE
region. MA 27 contributed to this project through research work and database updating.


Special Envoy of the City of Vienna for International Economic
Affairs
Professor Walter Nettig, Vienna’s Special Envoy for International Economic Affairs, participated in
multiple events and meetings in Austria and abroad, where he met with foreign dignitaries and
business leaders, supported and promoted many projects, met with members of the press and
generally represented Vienna’s business community abroad.

His international activities included visits to the Viennese Balls in Milan and Bucharest, an evening of
operetta performances in Athens, the seventh Viennese Ball and ComPress event in Moscow, the
                                                    th
“Bolshoi Vals” festival in St. Petersburg, the 550 -anniversary celebrations of the city of Bucharest
and the Viennese gala in Seoul.


Vienna Business Agency (VBA)
Since 2004, the Vienna Business Agency and ABA Invest in Austria have brought 440 international
businesses to Vienna, which have invested € 420 million and created 4,300 jobs in the city. Most of
these business establishments are active in the service, technology and life sciences sectors. The
number of enterprises from Central and Eastern Europe which established a presence in Vienna
continued to grow. In the year under report, VBA and ABA supported more than 60 international
companies, mostly from Germany, but also from Russia and Switzerland, in founding business
establishments in Vienna.

Presenting Vienna abroad as a business location is a key function of VBA. In the year under review,
VBA participated in international meetings, trade shows and conferences and contributed to cross-
border cooperation projects to assist Vienna’s further development as a Central European business
hub. The 2009 target countries were Germany, the US and Russia.

With the assistance of a group of distinguished experts, VBA presented Vienna as a location for
financial services companies and investment firms at a meeting in Cologne in May. The main focus of
the meeting was on the specific advantages which Vienna offers to German SMEs and business
groups as an international interface to the rapidly growing markets of Central and Eastern Europe.
The meeting aimed to garner interest in Vienna as a business location among potential investors and
opinion-leaders from Germany.

The VBA also participated in international conferences and trade shows, with gaming being a
particular area of interest in 2009. Among other events, the VBA presented Vienna at the Games
Developers Conference (GDC) in San Francisco and the GDC Europe in Cologne.

The BIO 2009 International Convention in Atlanta was also on the agenda of the VBA. 15,000 visitors
to this event – the biggest annual get-together of the biotech sector worldwide – had an opportunity
to meet with Austrian players in the life sciences field at the Austrian pavilion and at partnering
meetings. Furthermore, the VBA participated in life sciences events in Lyon, Madrid and Düsseldorf.

Together with the Vienna Region business agencies, the Lower Austrian business agency “ecoplus”
and Burgenland’s business agency WiBAG, the VBA participated in the international real estate trade
                            th
fair Real Vienna and the 12 international trade fair for commercial property and investment, Expo
Real, in Munich. In the second half of 2009, the VBA was active at several trade shows and seminars
in Moscow and nearby Dubna.

The VBA continued its series of successful SME meetings in Germany targeting companies with
annual sales of € 10 million and above. The main objective of these meetings is to provide a forum
for contacts between businesses and business-related service providers, with Austria and Vienna
being presented as an ideal springboard from which to penetrate the Central and Eastern European
markets. In the year under report, SME meetings were organised in Hamburg, Friedrichshafen and
Leipzig.

The VBA’s IT network VITE presented itself at events in Zurich, London and Helsinki and hosted
visits by international delegations from Switzerland, Malaysia, Turkey, Russia and the Republic of
Korea.

The Europe Direct Wien unit of the VBA cooperated with Europe Direct Pardubice in the Czech
Republic and with several other Europe Direct information offices in organising a lecture series.
Europe Direct presented best practice examples in Latvia.

In the year under report, the VBA welcomed numerous foreign delegations and organised a series of
information events for international target groups. These activities were supported by field offices in
Brussels, Hong Kong and Tokyo.

In September Gerhard Hirczi was appointed as the VBA’s second managing director, to work
alongside Rainer Zoubek.


departure
“departure wirtschaft, kunst und kultur gmbh” is the City of Vienna’s institution for support and
consulting services for the creative industries. Since 2004, it has supported 259 projects with
subsidies of some € 16.7 million, creating or securing more than 1,200 jobs. These subsidies
triggered private investments of about € 67 million.

The subsidies went towards projects in the fields of fashion, music, audiovisual media, multimedia,
design, publishing, the art market and architecture. In 2009, € 1 million was made available for
projects under the general theme of “focus the arts: innovation for man in a changing society”. The
subsidies are awarded in a competitive process which has already gained international recognition as
a best practice model. “departure” also supported the project “curated by vienna 09”, which
introduced new forms of collaboration between Viennese art galleries and internationally recognised
programmes and curators. The galleries chose curators of international standing to prepare joint
exhibitions; this process prompted the exploration of new artistic positions which resulted in fresh
impulses for Vienna’s art scene.

Through its promotion programmes, “departure” provided assistance for groups and projects from
Vienna in the international field: presentations at international fashion shows, international
establishment of a Viennese jewellery label, national and international management of artists and
drafting of PR strategies aimed at establishing brands at the regional and international level. Under
the “focus the arts” programme, assistance was provided to establish a professional artist-in-
residence programme for galleries, to build new, independent distribution channels for publishing
series, and to grow expert know-how with respect to the Central and Eastern European region and
Russia.

“departure” participated in a series of shows and exhibitions, including Art Basel and Design Basel,
Art Miami Beach and Design Miami, Experimenta Design in Lisbon, the Milan Furniture Show and
Design Week, Pop Cologne, the EUNIC China Conference in Copenhagen, the Berlin Fashion Week,
the MIDEM music show in Cannes, the ARCO art fair in Madrid, the Armory Show and other art
shows in New York, the Biennale in Venice, the Berlin Artforum, the Frieze Art Fair in London and
various other events, expert meetings and conferences in Prague, Switzerland, Berlin, Bucharest, the
Netherlands and Japan.


Centre for Innovation and Technology
The Centre for Innovation and Technology (ZIT), a subsidiary of the Vienna Business Agency, acts as
the City of Vienna’s technology agency. ZIT promotes and supports Viennese companies that are
active in research and innovation by providing financial support, as well as specific services,
including consultancy. Moreover, ZIT cooperates with private partners to develop sites and buildings
for technology companies.

ZIT participated in the Eco Procura Conference which brought 220 participants from 41 nations to
Reykjavik to discuss opportunities for environmentally sound public procurement. At the conference,
ZIT presented the recently launched project “Wien win” which promotes innovation-oriented
procurement across the various fields of municipal administration. A ZIT delegation visited Zurich to
study the rail infrastructure project Glattalbahn. Connecting the suburbs of Zurich with the city centre
and the airport, the Glattalbahn has been cited as a best practice model for public tender processes.
ZIT representatives also attended the Biosquare show with 350 companies in Lyon and the BIO 2009
International Convention in Atlanta with 15,000 visitors, as well as one of the largest international
trade shows in the pharma and chemicals field in Madrid and the world’s leading medical trade fair in
Düsseldorf.

In the context of ZIT’s efforts to promote media education with the Media Quarter Marx, ZIT staff
visited Denmark to gather information on media education there, and attended the Berlin Media
Week and the Munich Media Days. Know-how in the area of cluster organisation in the media was
collected at meetings of the sectoral network hamburg@work.

For the first time in 14 years, the biotechnology partnering conference BIO-Europe was held outside
Germany. Vienna hosted the conference, and more than 60 Austrian organisations used the home
advantage in this event, which brought together 2,500 decision-makers from over 1,400 biotech and
pharma companies. At ZIT’s initiative, Vienna also hosted the regional summit of the German
Federation of Computer Games Developers; ZIT used the opportunity to present the manifold
opportunities for development and support which are offered to this booming sector in Vienna.

ZIT also welcomed expert visitors from Germany, Denmark, Croatia, Japan and Norway.


Wien Holding
Wien Holding is a public enterprise which provides the structural bracket for all business enterprises
and activities of the City of Vienna, including the culture and entertainment operations discussed
below.


Culture and entertainment operations
With the Stadthallen Group, the theatre group Vereinigte Bühnen Wien, the House of Music, the
Jewish Museum, the Mozart House Vienna, KunstHausWien and Wien Ticket, Wien Holding is one of
Europe’s biggest culture and entertainment groups and a major player in the city’s cultural scene and
event calendar. Some 2.5 million visitors annually enjoy the programmes of Wien Holding’s culture
and entertainment cluster, much to the 
 benefit of the local economy, tourism and the labour market.
The two flagship operations Stadthalle and Vereinigte Bühnen (Raimundtheater, Ronacher and
Theater an der Wien) alone generate sales of about 
 € 255 million every year, securing – directly or
indirectly – 4,700 jobs.
The theatre group Vereinigte Bühnen Wien (VBW) is the only producer of musicals in the German-
speaking region which exports its own productions all over the world. Since 1996, nine productions
have been marketed in 14 countries, where they were seen by a total of 14 million theatre-goers. The
musical “Elisabeth”, which started its run of performances in Germany in 2009, drew the biggest
crowds with audiences totalling about eight million. More than five million visitors saw “Dance of the
Vampires”, which opened in Tokyo in the year under report. The VBW entered South Korea with the
premiere of the musical “Mozart” at the Sejong Art Centre in Seoul, Asia’s largest theatre. At the
same time, intense negotiations were conducted for a Broadway premiere of “Rebecca”. VBW has
staged a total of 30 productions, among them twelve world premieres and 10 German-language
premieres, since 1987, making the group Europe’s most active producer of musicals. Statistically, one
tenth of the Viennese population go to see one VBW production per year; the rest of Austria accounts
for about 30% of audiences, and another 30% – up to 50% for long-running productions – are visitors
from abroad.

The culture and entertainment operations engaged in national and international advertising activities
in close cooperation with the Vienna Tourist Board. A major marketing offensive was launched in
response to the economic crisis to pre-empt a potential drop in bookings through additional marketing
efforts. At two important tourist venues, the Mozart House and the House of Music, the number of
visitors increased by 3 per cent and 5 per cent, respectively, even though hotel occupancy rates in
Vienna declined somewhat.

The culture and entertainment cluster participated in the Austrian and Central European Travel
Business (actb), the leading regional trade fair for incoming tourism, with about 400 Austrian and 100
international exhibitors. Among the visitors at the actb were 850 purchasing managers and about 100
members of the media. At the ITB Berlin, the world’s leading travel trade show with 11,000 exhibitors
from 200 nations and territories and 7,500 accredited journalists, the culture and entertainment
operations ran an information counter in the exhibition space of the Austrian National Tourist Office.
The “Wiener Museumsmelange”, a combined ticket for the group’s four museums, met with
substantial interest there. In addition to package deals with major German tour operators, framework
agreements were concluded with other tourism operators. Wien Holding organised a series of
workshops in Ljubljana and other places and entered into agreements with major Slovenian and
Croatian tourism companies. Together with the Vienna Tourist Board, Austrian Airlines and congress
organiser Mondial, the culture and entertainment operations organised initial presentation tours to
Sibiu, Timişoara and Iasi. As university seats and industrial centres, the three Romanian cities are
regarded as promising potential markets for city tourism. The group’s four museums and the Twin
City Liner (shuttle service between Vienna and Bratislava on the river Danube) met with great interest
there. A workshop tour for coach tourism in Germany was organised in cooperation with the
provinces of Salzburg, Styria, Carinthia and Tyrol.

In the second half of the year, Wien Holding’s culture and entertainment operations continued to work
in their relevant tourist markets on their own, in some instances collaborating internally. Together with
the Mozart House Vienna and/or the House of Music, the theatre operations participated in workshops
at regional trade fairs in the neighbouring countries and went on sales trips to coach operators in
cooperation with “busreisen cc”. With joint promotional material (card folder) and a marketing leaflet for
the four museums which is available in eight different language versions, each of the operations
supports the marketing efforts of the entire culture and entertainment cluster of Wien Holding, even at
standalone activities targeting the travel industry.


Twin City Liner – new terminal building in the city centre
The Twin City Liner boat shuttle service has been in operation between Vienna and Bratislava since
summer 2006. The owner of the operation is the Central Danube Region GmbH, a joint venture of
Wien Holding and the Raiffeisen group. Since the start of the transport service, the Twin City Liner
has carried more than 450,000 passengers on the Danube between the Austrian and Slovakian
capitals. A second ship was put into operation in May 2008. In the year under report, a total of
130,000 passengers travelled on the Twin City Liner, with August marking the peak of the season
with a capacity utilization rate of 85%. That the Twin City Liner appeals to the public is not only an
economically desirable success story – it also symbolises the way in which the two cities have grown
closer to each other.

The completion of the steel structure and shell of a new terminal building at Schwedenplatz, right in
the centre of Vienna on the Danube Canal, was celebrated in a topping-out ceremony. The new
“Wien City” terminal is scheduled for opening in May 2010, bringing the city centre area around
Schwedenplatz closer to the Canal quay. Upon its completion the two Twin City Liner catamarans will
berth here, as will the excursion boats MS Schlögen, MS Vindobona and MS Vienna, which belong to
the Danube shipping company DDSG–Blue Danube Schifffahrt. The terminal building provides space
for a restaurant, café and shops, as well as for special events.


Wiener Hafen – port facilities
The importance of Vienna as a hub for goods flows in the heart of Europe is growing constantly, with
12 million tonnes of goods passing through the city’s port facilities every year. The Port of Vienna is a
logistics centre that comprises the port premises, the operating company Wiener Hafen – an
enterprise owned by the City of Vienna – and all private companies located on the port premises.
With flourishing container and bulk goods business, the Port was in an excellent position in 2009 to
continue its € 155-million investment programme which aims at expanding and developing the goods
handling and logistics facilities to make Vienna one of the most up-to-date, top-performance logistics
hubs in the Central and Eastern European region. At a distance of about 2,000 km from the Black
Sea and 1,500 km from the North Sea, the Port of Vienna offers optimum direct access to ship, rail
and road transport and is close to Vienna International Airport.

Investing in additional flood protection measures is part of the development programme. From spring
2010, a gigantic entrance gate will protect the Freudenau port facilities against high water. Among the
three ports of the Wiener Hafen group, which is a subsidiary of Wien Holding, Freudenau is the
largest and most important facility, with handling equipment for bulk goods and commodities, a car
terminal that handles up to 70,000 new cars per year and a newly erected container terminal.


TINA VIENNA – Urban Technologies & Strategies
Organised under the umbrella of Wien Holding, TINA Vienna is the City of Vienna’s service hub in the
field of urban and environmental technologies. TINA Vienna collects and stores Vienna’s know-how in
the area, works to communicate and disseminate it at the international level and supports local
governments and administrative entities in Austria and abroad in using urban technologies and
strategies to meet their own specific needs.

In 2009, TINA Vienna organised a series of international symposia. Two expert workshops were held
in Belgrade to prepare recommendations for an urban rail transit system to facilitate the decision
between an underground-only and a combined underground/overground rail system. A symposium on
infrastructure, transport and the economy was organised in Ankara, as well as an event under the
heading “Transport and infrastructure, Vienna – Ankara” in Vienna, to address current issues and
challenges in this field and encourage cooperation between Austrian and Turkish partners. “Urban
planning: intervening in existing structures” was the theme of another symposium which took place in
the capital of Cyprus, Nicosia.

TINA Vienna participated in many events in the context of the company’s activities in the Danube
                               th
region. These included the 19 meeting of the Transport and Shipping Working Group of the Working
                                                                      th
Community of the Danube Regions in the Danube port of Enns, the 19 conference of the heads of
                                                        th
government and the Danube Forum 2009 in Linz. The 4 European Conference of the Danube Cities
and Regions and founding conference of the Council of Danube Cities and Regions took place in
                                                           nd
Budapest. Furthermore, TINA Vienna participated in the 2 Danube Area Cohesion Conference in
                                                 rd
Dunaújváros, Fejér county, Hungary, and in the 3 annual DunaLog Congress in Budapest. The
                                                                                    th
future challenges for the inland waterway shipping industry were discussed at the 4 Smart Rivers
Conference. In the context of the DonauHanse network of cities, TINA Vienna organised a training
course on the basics of project management for members of the city administration of Odessa.

TINA Vienna represented the City of Vienna at the IMPACTS initiative of the transport policy decision-
makers of Europe’s major cities, participated in the annual conference in Berlin and sent a delegation
to Kraków to fill framework cooperation agreements with concrete content. The operational
integration of the best practice and local leadership programme was carried out by TINA Vienna. A
best practice hub was established in Vienna to facilitate the exchange of experiences, expertise and
know-how in the area of sustainable settlement policy. The geographic catchment area of the hub in
Vienna is Central and Eastern Europe; in terms of content, it focuses on urban environmental
technologies.

In the context of its activities in the Arab region, 
 TINA Vienna participated in the Global City
Conference in Abu Dhabi. Other international events attended by the staff of TINA Vienna were an
international conference in Gothenburg on “Future Urban Transport”, which focused in particular on
                                                        th
accessibility and mobility for tomorrow’s cities; the 7 European Week of Regions and Cities in
Brussels (also known as Open Days) and the EU Green Corridors Conference: Towards Climate-
Neutral Freight Transport, also in Brussels; at an Austrian business event in Rotterdam, the director
of TINA Vienna, Ms. Alexandra Vogl, presented Vienna as the city with the highest quality of life.

Having been active in the United Arab Emirates for some 18 months, TINA Vienna established United
TINA with a local partner there to allow it to participate in tenders for projects in the fields of urban
development, transport, etc. In November, the city administration of Abu Dhabi awarded a contract to
United TINA and the Viennese company Meixner Vermessung for an up-to-date land survey and
creation of a land register for Abu Dhabi modelled on the one in Vienna.


Vienna Public Utilities

Wiener Linien – Vienna’s public transport company
The International Association of Public Transport (UITP) with headquarters in Brussels represents
more than 3,100 transport providers from all continents and is the most important interest group
representing local public transport. The UITP’s Light Rail Committee met in Grenoble and Warsaw,
                                                                                       th
the Metro Committee in Nuremberg and Lisbon. The high point of the year was the 58 UITP World
Congress in Vienna with 3,000 delegates, 300 exhibitors and 10,000 attendees. The Congress was
organised by Wiener Linien, the ÖBB Group (Austrian Rail System) and the regional transport
association Verkehrsverbund Ost-Region (VOR) under the heading “Public transport: making the right
mobility choices”.

Wiener Linien participated in talks about the construction of an underground rail system in Belgrade
and presented Vienna’s public transport system at an expert meeting in Gelsenkirchen. A
presentation on the marketing strategy and ticket tariff system of Wiener Linien was given in Berlin,
and Viennese transport experts attended committee meetings of the German Association of Public
Transport Providers; in all, 300 experts from a broad range of fields participated.

A substantial number of foreign delegations visited Wiener Linien to discuss public transport
construction projects, in particular underground rail design. The machinery and electrical engineering
unit welcomed visitors on fact-finding missions concerning the tunnel thermics system used by
Wiener Linien, for which it had received the Austrian state award for transport in 2008.

Sales of used rolling stock abroad continued, and since December, 25 trams sporting the
characteristic red-and-white colour scheme have been in service in Utrecht. The Dutch city has thus
joined Miskolc, Craiova, Sarajevo and Kraków, all of which have trams which used to travel the
streets of Vienna earlier in their service lives.

Energy management, power procurement and passenger management were among the main areas
of activity pursued by the construction and facility management experts of Wiener Linien. The rail
construction unit provided expert information on issues such as life-cycle cost and wheel-track
adjustment. Practice reports and case studies were presented at international conferences in
Germany, France and Hong Kong. The technical test unit and the construction and civil engineering
unit also engaged in international networking activities.


Fernwärme – district heating
The heat generation and distribution facilities of Fernwärme were visited by about 100 delegations in
2009. All in all, some 1,400 visitors, among them groups from Jordan, Uzbekistan, Malta, Vietnam
and Thailand, received information about the Spittelau thermal waste treatment plant, one of the
world’s most advanced waste-to-energy installations. In the context of the UNIDO general
conference, 60 representatives of so-called LDCs (the “least developed countries” group, including
33 African, 15 Asian and South Pacific nations and Haiti) explored waste management practices at
the Spittelau plant. In the spring, an international meeting was held in Vienna on district cooling
technology, among whose participants was a 55-strong delegation from the Dutch association
“Warmte Netwerk”, which works to propagate this technology.

Fernwärme maintained its membership in the German Energy Efficiency Association and participated
in the international project “Summerheat”, which investigates the potential use of surplus heat for
cooling and air conditioning.


Stromnetz – electricity network
GEODE, the European association of small and 
 medium-sized independent power and gas
distributors, is an industry interest group at the European level with currently 500 member companies
from across the EU. In the year under report, Stromnetz was active as a member of GEODE’s
regulatory committee and in the working groups on intelligent electrical networks and energy
efficiency, and also participated in the International Electrotechnical Commission. Expert meetings
were held with public utilities representatives from Munich and Gothenburg. In the context of the
association 8KU, the public utilities of medium-sized German cities met with representatives of four
Austrian network operators in Hamburg to discuss the regulatory environment and related issues.


Energiecomfort
In the year under report, the activities of Energiecomfort, a subsidiary of the Wien Energie group,
focused on Slovakia, Hungary, Romania and Germany. Energiecomfort, which holds a 50 per cent
stake in the heat provider of Köszeg, Hungary, joined several medium-sized Hungarian cities in the
EU project URBANENERGY for the promotion of renewable energy use. In the southern Slovakian
town of Nové Zámky, Energiecomfort owns 49 per cent of the local district heat provider, which
serves 11,400 households and 40 businesses. With a stake of 55 per cent, Energiecomfort is the
majority owner of Spravbytkomfort a.s. in Prešov. About 10,200 apartments and 65 businesses are
supplied with heat in this eastern Slovakian city, and a new 8 MW biomass thermal power plant helps
save some 10,000 tonnes of atmospheric CO 2 emissions. In two other neighbourhoods of Prešov,
Spravbytkomfort a.s. took over the entire hot water supply network. In Trnava, western Slovakia, an
Energiecomfort subsidiary supplies heat to 18,000 homes, provides management services for 7,230
apartments and infrastructural and administrative services for 120 km of streets and 106 km of
pavements.

Since 2004, Energiecomfort has been active in Tîrgu Mureş, Romania. In Serbia, the company
continued its partnerships in Novi Sad, Subotica and Ćaćak; in Croatia, Energiecomfort participated
in an energy efficiency project under the auspices of the United Nations Development Programme. In
the southern German community of Oberstaufen, an 8.4 MW biomass heat generation plant helps
avoid seven million kg of CO2 emissions p.a. Four million litres of fuel oil p.a. have been substituted
by regional wood biomass: 45,000 cubic metres of the renewable material are fed to the plant’s
burner in a year to generate heat and hot water for the Oberstaufen households. In 2009, feasibility
studies were conducted with a view to potential construction of other similar plants in the region.
Wienstrom – electricity provider
In the renewables field, Wienstrom continued the development of wind farms in Poland, Romania and
Bulgaria with a project pipeline amounting to some 600 MW. Local subsidiaries of Wienstrom opened
the first wind farm in the Republika Srpska and secured government licences in Macedonia. At the 31
small hydropower plants which Wienstrom had purchased in Romania, rehabilitation works continued
apace. In Vienna, 37 foreign delegations with a total of 643 visitors toured the heat-power
cogeneration plants in the Donaustadt and Simmering districts.

Other international contacts focused on grid-related issues, and presentations on GIS and other
specific topics were given in Germany. A meeting of the transformer working group took place in
Rome and a conference on distribution networks in Prague. The telecommunications unit travelled to
Plauen/Saxony for exchanges about the large-scale introduction of glass fibre infrastructure. The
telecom marketing team began negotiations with major carriers in Europe to reduce Wienstrom’s
reliance on its largest single customer and generate additional business. The staff of the distribution
services unit provided information about Wienstrom’s customer service centre to the Zagreb public
utilities, which were planning to launch a similar customer service facility.


Bestattung Wien – funeral services
The European Federation of Funeral Services (EFFS), which is headquartered in Vienna, held
meetings in Salzburg and Paris. The objective of EFES, which currently has members from 26
European countries, is to lobby EU decision-makers to include the results of EFES working
committee debates in EU directives. New regulations include the introduction of an MBA study course
in Funeral Services and a ban on the use of formaldehyde in embalming.


Wiener Lokalbahnen
In the year under report, Wiener Lokalbahnen Cargo GmbH (WLC) organised 2,800 national and
international freight trains with a total cargo volume of about 2.4 million tonnes. The points of
departure and destinations were ports in Germany, the Netherlands and Slovenia, as well as eleven
other destinations in non-overseas transport. A total of 130,000 containers were handled by the port
terminals of Vienna, Krems, Enns, Graz, Linz and Salzburg. In addition to combined goods transport,
transports of cars, petrol and chemical products, grain and reinforced concrete were carried out for
several customers. WLC was present at events with international audiences from the transport
industry, and WLC staff participated in the project Pallet Flow, which presented the portfolio of WLC’s
services to the forwarding industry. The Nagoya School of Economics expressed its interest in the
development and corporate history of WLC.


Vienna Employment Promotion Fund
An important international activity of the Vienna Employment Promotion Fund (waff) in the year under
report was cross-border labour market cooperation with the Bratislava region (for more information,
see the respective chapter). Also, waff engaged in exchanges with foreign delegations, gave
presentations for international visitors and participated in international conferences and expert
meetings.

Waff maintained international contacts with several counterpart organisations in the labour market
field, and nine delegations from European countries, the United States and Egypt visited Vienna to
learn about waff’s services. The chairman of waff’s managing board, Norbert Bacher-Lagler, and
managing director Fritz Meissl welcomed the Governor of South Moravia (Jihomoravský kraj), Michal
Hašek.

Waff was invited to give presentations at meetings of the European Institute of Public Administration
in San Sebastián, Kadir Has University in Istanbul, the women’s platform of the St. Georg alumni
association and the youth education centre of the German Trade Union Federation for the state of
Berlin-Brandenburg in Potsdam. In Leicester, waff shared its expertise with partners in the IMPACT
project (Integrating Migrants through the Provision of Adaptability and Competence Training) and
contributed to the Peer Review on the City Strategy for tackling unemployment and child poverty in
London.


Health and Social Policy
The Executive Councillor for Health and Social Policy, Sonja Wehsely, gave a presentation on “Care
for the elderly: ageing in Vienna” at the Careum Congress in Zurich, an international expert
conference on health and social policy issues. In her speech, Councillor Wehsely discussed the
demographic challenge posed by an ageing society and described Vienna’s care network and
geriatric care policy.

Through its Public Health Services (Municipal Department 15 – MA 15), Vienna participated in the
Healthy Cities Network of the World Health Organisation (WHO). The department’s health promotion
unit was in charge of the implementation of concrete actions and participated in the EU project
PASEO (Building Policy Capacities for Health Promotion through Physical Activity among Sedentary
Older People). The STD Clinic participated in an expert meeting in Dortmund in the run-up to the
XVIII International AIDS Conference to be held in Vienna in 2010. The Clinic welcomed many visiting
physicians and students from the US, Armenia, China, Japan, Thailand and Chernivtsi, Ukraine. The
tuberculosis prevention unit of MA 15 attended conferences in Mexico, Croatia, Germany and the
United States. The Commissioner for Women’s Health, Professor Beate Wimmer-Puchinger, was
invited by the German Ministry of Health to speak at an expert meeting under the banner “Life carries
weight” in Berlin. Wimmer-Puchinger also made a contribution to a U.N. conference in Vienna and
                                                   th
spoke about preventive medicine in Berne; at the 7 World Conference for Health Promotion in
Nairobi she presented Vienna’s health programme for women.

Delegations from Germany, Switzerland and the Republic of Korea visited Municipal Department 24
(Health Care and Social Welfare Planning) to learn about Vienna’s social security model. Together
with the Federal Ministry of Labour, Social Affairs and Consumer Protection, MA 24 represented
Austria in the Social Protection Committee, a discussion forum for exchanges with the European
Commission on the modernisation of social protection systems. The main topics discussed in 2009
were active integration, homelessness and social monitoring of the crisis.

The Peer Review for “The City Strategy for tackling unemployment and child poverty” took place in
London. Under the strategy, financing is granted to form partnerships for the development of
strategies to increase employment rates in 15 massively disadvantaged urban areas. Meetings in
Paris and Vienna focused on data surveys on homelessness, research results on assistance for the
homeless and basic planning criteria for homeless support.

The social work and social assistance unit of the Municipal Department for Social Welfare, Social and
Public Health Law (MA 40) participated in an EU seminar in Luxembourg and Brussels. MA 40
representatives discussed current political issues with European Parliament Members Evelyn Regner
and Dr. Hannes Swoboda.

With its state-of-the-art communication technology, the control centre of Vienna’s Ambulance and
Patient Transport Services (Municipal Department 70 – MA 70) is regarded across Europe as a
model of good practice in emergency medical services. As such, it attracts considerable international
interest; in the year under report, international visitors included delegations from as far afield as
South Africa and Jordan. Conversely, MA 70 members attended international conferences, expert
meetings and seminars to exchange experiences and keep abreast of the latest developments.
These included events in Cologne (emergency services), Warsaw (disaster prevention), Landau
(trauma treatment), Aachen (Generic Instructor Course – European Resuscitation Council), Berlin
(conference on pain), Las Vegas (EMS EXPO – biggest emergency services trade show in the United
States with 400 exhibitors) and Fulda (RETTmobil – leading European trade show for rescue services
and mobility).
Thirty teams from 20 nations competed at the world championship of emergency and rescue services
in Rejviz, in Olomouc county in the Czech Republic. Staff from the ambulance service and the Red
Cross made up the team from Vienna. The winners of the competition came from Žilina and
Bratislava in Slovakia.


Vienna Hospital Association
The Vienna Hospital Association (KAV) is one of Europe’s biggest healthcare institutions. It is the
umbrella organisation responsible for the management of 12 hospitals and 11 geriatric centres. Every
year, its 32,000 employees provide healthcare services for 400,000 patients in inpatient care. KAV
also trains more health professionals than any other organisation in Austria. It runs 11 schools for
healthcare and nursing, a school for technicians in the medical field and an academy for continuing
education and specialised training courses in nursing and medical-technical services.

The hospitals, nursing schools and other institutions run by KAV attracted many international expert
visitors. A key item on the itinerary of the visitors was Vienna’s General Hospital (AKH), where they
received general information on the hospital and visited the department(s) dedicated to their
respective speciality discipline(s). Students from German, Dutch, Slovakian and US nursing schools
came to see hospitals in Vienna, as did delegations from Spain, Vietnam, the People’s Republic of
China, Japan, Turkey, Moldova, Singapore and the Siberian city of Krasnoyarsk.

The annual exchange programme of HOPE, the European Hospital and Healthcare Federation,
enables participants to gain insights into the healthcare systems and hospitals of other European
countries. The keynote theme in 2009 was: “Health Professionals in Europe: new roles, new skills”. In
the context of the programme, KAV institutions received visitors from the Czech Republic, Germany
and Latvia, while KAV staff travelled to Sweden, Denmark, Germany, Switzerland, France, Greece,
Finland, Ireland, Great Britain and Malta. The final pan-European meeting took place in Lisbon.

KAV Director General Dr. Wilhelm Marhold and the Director of Nursing Homes Dr. Roland Paukner
participated in a conference on medicine and health in Berlin. The technical management attended a
meeting on facility management in Frankfurt/Main and the Medica medical technology trade show in
Düsseldorf. KAV’s IT team took part in a technology expert conference in Darmstadt and in the “Cisco
Security Agent” workshop in Frankfurt/Main. Representatives of the hospitals division participated in a
meeting of the network of health-promoting hospitals in German-speaking Europe, which was held in
Zug, Switzerland. Professor Reinhard Krepler, head of Vienna’s General Hospital, visited medical
institutions in Berlin, and experts from the geriatric care division participated in a conference on
nursing care in Luxembourg, as well as in a symposium in Nuremberg. The European Congress of
Palliative Care took place in Vienna. KAV’s ICT unit participated in the International Conference for
Integrated Care, which was also held in Vienna.


Vienna Social Fund
The Vienna Social Fund (Fonds Soziales Wien, FSW) continued its international commitment as a
partner in EU and other projects. It participated actively in urban networks such as the Social Affairs
Forum of EUROCITIES and Open Cities and welcomed a series of international delegations seeking
information about Vienna’s policies and actions in dealing with and preventing homelessness and
assisted living facilities in Vienna. A group of Harley Davidson dealers from the US, Japan and
Australia handed over an 8,000-euro donation for furniture and toys for a halfway house for homeless
families with children (for more information, see the relevant chapters).

Among the international events attended by FSW members were: a seminar on the integration of
persons with learning disabilities in Brussels, an ergotherapy conference in Kilkenny, an EU
conference on the integration of persons with disabilities in the labour market in Prague, a
conference of financial services providers in Hamburg, the European Conference on Facility
Management in Amsterdam and the Online Information Conference in London. The European Union
Agency for Fundamental Rights participated in a meeting held in Vienna to discuss the question of
unaccompanied minors in the EU, and a conference was organised by the Bruno 
 Kreisky
Foundation on aspects of refugee access to European countries.

Members of FSW went on a study tour to Madrid to gather information about the teleasistencia
programme in Spain’s capital, which combines emergency service and nursing care. Barrier-free
mobility and professional rehabilitation were discussed at a meeting in Barcelona, age and nursing
needs in Munich, support for the homeless in Berlin and human resources development for older
employees in Helsinki.
       th
The 17 European Social Services Conference was held by the European Social Network in Prague.
The headline theme “Quality and performance of social services in Europe” was discussed in plenary
meetings and workshops. At a meeting of the Local Communities Network Vienna, exchanges about
good practice in combating racism were continued and the focus of discussions widened to include
issues such as fundamental rights for mentally ill persons, asylum seekers without identity
documentation and homophobia. The SozialRuf division of the Vienna Social Fund continued to
manage www.socialinfo.eu, a network of social databases with multilingual content in 16 languages,
which has some 260,000 visitors per month.

FSW participated in the projects “Inclusive Cities for Europe” and “Vitalis – Vulnerabilité en Contexte”;
the latter is an interdisciplinary, practice-oriented social research project conducted by the University
of Vienna, the Université Paris VIII in Saint Denis and the Agence Nationale de la Recherche. A Peer
Review meeting on homelessness was held in Vienna which counted representatives of the Austrian
Ministry of Labour, Social Affairs and Consumer Protection, the European Commission, EUROCITIES
and of several EU member states among its participants.


Substance Abuse and Drug Policy Coordination
Continuing the cooperation with Confinis, an association that carries out charitable projects in
developing countries, a group of social workers from the Ukrainian city of Chernivtsi visited Vienna to
learn about activities here in the fields of streetwork, counselling services for drug users, AIDS
prevention and assistance for HIV patients. Delegations from the Chinese province of Hubei and the
Minister of the Interior of Kyrgyzstan, Moldomusa T. Kongantiev, gathered information about Vienna’s
assistance programme for drug addicts.

The Substance Abuse and Drug Policy Coordination Office participated throughout the year in
meetings of the EU Council’s Horizontal Drugs Group, which deals with issues related to illegal
drugs.

Moreover, the Substance Abuse and Drug Policy Coordination Office acted as chair and gave a
presentation on how to prevent gambling addiction at an addiction therapy conference in Hamburg. A
meeting in Ljubljana discussed new advances in addiction research, and a meeting in Munich
addressed questions relating to older drug addicts and the interface between support for drug addicts
and for the elderly. The World Congress of Biological Psychiatry took place in Paris, and an expert
conference was held in Mattsee under the keynote theme “Addiction prevention between paternalism
and emancipation”. Members of the Drug Policy Coordination Office also attended congresses in
Münster and Leipzig.


Integration, Womenís Issues, Consumer Protection and Personnel
The Municipal Department for Personnel Services (MA 2) sent 16 apprentices on a language training
trip to Dublin, where they stayed with host families. Apprentices from Helsinki had an opportunity to
come to Vienna for training placements, and there was also an exchange of apprentices with Munich.
Students of the Administrative Academies of Ludwigsburg and Hof came to Vienna for internships in
the context of the apprentice management programme of MA 2.
The Municipal Department for Integration and Diversity (MA 17) engaged in exchanges at the
European level and continued its participation in international networks. At a transnational seminar in
Tábor, South Bohemia, MA17 reported on its experiences with the elimination of barriers that impede
access to municipal services, in particular for members of the Roma group. Vienna continued to work
on integration and diversity monitoring and shared its experiences at a seminar on “Monitoring and
evaluation of communal integration measures” in Berlin.

As a board member of CLIP, the Network of European Cities for Local Integration Policies for
Migrants, Vienna participated in an evaluation meeting in Serle, Lombardy. Intercultural dialogue and
ethnic corporate governance were discussed at a meeting in Amsterdam. MA 17 presented its current
diversity management measures in Brussels and attended the annual conference of the European
Coalition of Cities Against Racism, which Vienna had joined in 2007. At the conference, which took
place in Toulouse, a ten-point action plan against racism at the community level was drafted, and
examples of practice from the spheres of work, housing, citizen participation and information were
presented.

Moreover, MA 17 was present in Belfast at the kickoff of “Open Cities”, a British Council project that
investigates how immigration and diversity of the population can contribute to a city’s success, but
also how a city may increase its international appeal through openness towards different population
groups.

Municipal Department 35 (Immigration, Citizenship and Registry Offices, MA 35) took part in a
seminar for the drafting of a European Integration Manual in Tallinn. Staff of MA 35 presented
Austrian citizenship legislation at a working meeting of the Network for Citizenship Education in
Vilnius and participated in the annual Metropolis Conference, which in 2009 took place in
Copenhagen. Metropolis is the biggest international network of migration experts worldwide.

The Procurement Department (MA 54) donated school furniture to the Cape Verde Islands.

The Municipal Department for the Promotion and Coordination of Women’s Issues (MA 57) received
45 foreign expert visitors. MA 57 enjoys international standing as a good practice model with respect
to protection against domestic violence. In this context, Vienna’s 24-hour helpline for women met with
particular interest, as did presentations on women’s shelters and gender mainstreaming in municipal
administration. Visitors included the Mayor of Szentendre, Hungary, Dr. Ferenc Dietz, and
administration officials from Bishkek, Podgorica and Sofia. MA 57 organised and coordinated a one-
week programme with representatives of the OSCE and of several Austrian ministries and NGOs for
a delegation from Dushanbe.

Staff of MA 57 discussed violence against elderly women, criminal prosecution of rape and forced
marriages at international conferences and meetings in Vienna and Brussels. The last of these
meetings was the concluding event of an EU Daphne project with partners from Germany, the
Netherlands, Switzerland, Turkey, the UK and Sweden. MA 57 co-financed a comparative study on
the effects of prostitution policy in the Netherlands, Sweden and Austria, a conference of Women
Against Violence Europe (WAVE) in Vienna and the EU project “Citizens meet Europe”. A
presentation by FemCities (European Cities Networking for Gender Equality) on the mutual support
of women’s living conditions took place at the Vienna House in Brussels.

Municipal Department 62 (Elections and Specific Legal Affairs) welcomed a group of ministerial
election law experts from Belarus. The OSCE Office for Democratic Institutions and Human Rights,
which is responsible for election observation within the organisation, received information about the
elections for the European Parliament in Austria. MA 62 participated in an international conference in
Tallinn and gave a presentation on the legislation concerning local elections in Austria and its
implementation. Government officials from Uzbekistan visited MA 62’s central passport service to
gather information about the passport application process, the unit’s IT system and passport
photograph criteria.
Anti-Discrimination Unit for Same-Sex Lifestyles
The Anti-Discrimination Unit for Same-Sex Lifestyles (WASt) prepared two EU projects: in the first
project, entitled INSTRADA, WASt collaborated with the Senate of the City of Berlin to prepare a list
of evaluation criteria for community anti-discrimination work; in the second project, “LARS – Breaking
the taboo of domestic violence in lesbian partnerships”, WASt worked together with an organisation
based in London. The EU Schoolmates project was completed with the publication of handbooks on
homophobic bullying in schools, which Executive City Councillor Sandra Frauenberger presented to
the public.

WASt participated in several meetings and conferences in Vienna: expert talks under the heading
“Bullying in schools – is being different a risk?” and meetings about shared living projects for elderly
gays and lesbians, gender-specific sexual learning and human rights. In the run-up to the Vienna Gay
Pride Parade, WASt organised a “gay tour of Vienna City Hall”, and Executive City Councillors
Sandra Frauenberger and Sonja Wehsely raised

a Red Ribbon flag on the City Hall building on World Aids Day as a symbol of solidarity with HIV-
positive people and Aids sufferers.


Ombuds Office for Animal Protection
The Ombuds Office for Animal Protection works to develop basic information and strategies to assist
policy-makers and administrators in their efforts to find solutions to animal protection issues. The staff
of the Ombuds Office travelled to Berlin and Torquay in Devon, London, Germany and Zurich to
collect information from abroad about relevant issues, such as humane ways to reduce the urban
pigeon population, establishment of animal shelters, and various aspects of the relationship between
humans and animals. Ombuds Office members attended an international conference on animal
protection in Budapest, and a Slovenian delegation of staff from animal shelters visited the Vienna
Ombuds Office.


Independent Officer for Occupational Health and Safety
Vienna participated in a conference under the motto “Local Dimension of Migrant Integration” which
brought to a close a two-year research programme of the University of Neuchâtel. At the meeting,
whose participants came from New York, Miami, Berlin, Berne and Zurich, the delegation from Vienna
presented the city’s activities in the fields of education, language learning, housing, diversity and
urban planning, subsidies and cooperation with migrant associations.

The Office for Occupational Health and Safety participated in ministerial meetings in the Slovakian
cities of Nitra and Piešťany, in which the International Organisation for Migration (IOM) also took part.
Slovakia has lately turned into a destination country for migration flows, but still lacks experience in
the fields of language learning, integration and labour market policy. Representatives from Vienna
were invited to present experiences made here.


Cultural Affairs and Science
The international activities of the Cultural Affairs Department (MA 7) focused in particular on the
promotion, support and funding of Viennese arts projects abroad. Support from MA 7 enabled many
artists to go on tours and participate in international festivals and art fairs. MA 7 organised Culture
Days in Tel Aviv-Yafo.

The first Austrian-Armenian Music Festival was celebrated at the Komitas Chamber Music Theatre in
Yerevan. Arranged by John Sarkissian and Anna Maria Prammer, the Festival programme included
                                th
Austrian classics as well as 20 century compositions. The exhibition “Mutations II” was organised by
the cities involved in the European Month of Photography – Paris, Berlin, Luxembourg, Moscow,
Rome, Bratislava and Vienna – and presented in Luxembourg, Rome and Athens. The MUSA
catalogue for the exhibition won third place in the arts catalogue category of the European Design
Awards competition in Zurich.

Most international tours were made by musicians, but many theatre artists worked abroad as well:
choirs, ensembles, orchestras, theatrical and dance productions gave performances all over Europe,
in North and South America, in the Middle and Far East and in Africa. A considerable number of book
donations were made to foreign libraries, universities and other institutions. Among the destinations
for these book parcels were Ankara, Pécs (European Capital of Culture 2010) and Kyrgyzstan.

Europe’s biggest Balkan music festival was celebrated with performances of jazz, rock, world music
and underground in various locations. Near the giant wheel in Vienna’s Prater amusement park, the
International Youth & Music Festival was celebrated with 700 participants from Bulgaria, China,
Ireland, Russia, South Africa, Trinidad and Tobago and the USA. Fourteen youth ensembles staged
performances under the motto “Music connects across borders”. An international Advent singing
event brought together 90 choirs from Cyprus, the Czech Republic, Germany, Spain, France,
Hungary, Croatia, Italy, Ireland, the Netherlands, Poland, Romania, Russia, Slovakia, the Ukraine and
the US at Vienna City Hall.

Choir and orchestra concerts, readings, lectures, theatrical and music performances were all staged
as part of the Festival “Salam.Orient” in Vienna and Graz. One of the highlights of the festival was a
performance by Tinarwin, a band from Mali that have been hailed as “the Rolling Stones of the
Sahara”. The Freedom Theatre, a project launched by inhabitants of a refugee camp in Jenin, gave a
vivid impression of the everyday tribulations of life in Palestine.

As part of the Vienna Lectures series, five Nobel Prize winners from the fields of chemistry and
                                   th
biochemistry gave lectures at the 4 Nobel Laureates Seminar.
       th
The 16 Nordic Film Week took place at the Urania theatre; among the films shown was one by a
Sami director.

An international conference under the heading of “Exile – faith and culture. 1933–1945” focusing on
fine arts, film, literature and music brought together 60 researchers from the US, Israel, France,
Germany, the UK, Ireland and Switzerland with their Austrian counterparts.

Municipal Department 8 (City Archives) co-hosted an international and inter-disciplinary conference
on the beginnings of urban development in Europe in collaboration with other institutions.
Presentations at the conference were given by participants from Germany, the UK, Poland, the Czech
Republic, Hungary, Italy and Switzerland. International interest in the Vienna City Archives was
evidenced by visits of delegations from Thurgau, Novi Sad and the University of Tübingen; a lecturer
from the University of Cluj-Napoca did scientific research work at MA 8. Conversely, the City Archives
kept abreast of international developments by attending workshops and expert meetings, including
the German Archives Day in Stuttgart and meetings in Münster and Luxembourg.

With support from Slovenia, the rich correspondence of poet and statesman Anastasius Grün was
presented at the Vienna City Library (MA 9) in the City Hall, and MA 9 collaborated with the University
of Vienna in hosting an international conference dedicated to “The Album – an organising principle of
narrative coherence”. Walk-in albums, album series and network platforms all testified to the revival
of interest in this old hybrid medium. Expert speakers addressing aspects of the complex subject
matter came from Germany, the Netherlands, the US, Switzerland and Canada. Prominent visitors
from Germany were present at a book presentation on literature, contemporary history and archives.
An international symposium on the “Janus-headed” year 1989 took place in the autumn, and a
travelling exhibition by MA 9 presented erotic caricature in Basle and at conferences and expert
meetings in several other cities. MA 9 also welcomed visitors from Germany, Russia, Slovakia and
the United States.
               th
Held for the 14 time in 2009, the International 
 Archaeologists’ Conference brought 2,100
participants to Vienna, among them 300 specialists in antique traces from 20 states. The conference
theme in 2009 was archive management.


Wien Museum
                                                                                          th
To mark the Austria-Japan year, 140 paintings, drawings and art objects from the late 19 and early
  th
20 centuries were put on show in Japanese cities. The exhibitions drew a total of 150,000 visitors
and were also attended by Austrian President Dr. Heinz Fischer during a state visit to Japan. Objects
on loan from the collections of Wien Museum also travelled to exhibitions in Seoul, Baden-Baden,
London, Detmold, Rotterdam, Landshut, Speyer and Erfurt.

As in previous years, international cooperation projects were an important feature of the activities of
Wien Museum. The exhibition “Sparklers – Emilie Flöge and the jewellery of Wiener Werkstätte”,
which Wien Museum organised in cooperation with Neue Galerie in New York, went on show in
Pforzheim, Germany. Conversely, the exhibition “Madness and Modernity”, originally put together with
objects on loan from Vienna for the Wellcome Collection in London, where it was shown in 2009,
made its way to Wien Museum.

The director of Wien Museum, Dr. Wolfgang Kos, presented the museum, its strategy and collection
policy at the historical museum of the city of Hamburg. Currently undergoing a process of
reorganisation, the latter institution was particularly interested in information about the experiences
made with a similar process in Vienna. Potential cooperation projects between the Historical Museum
of the City of Kraków and Wien Museum were discussed during a visit to Kraków.

Staff from Wien Museum’s various departments participated in expert meetings, conferences and
trade fairs, facilitating exchanges at a high level of expertise. These included: a seminar on The
European Cultural Agenda in Brussels, the Limes Congress 2009 in Newcastle upon Tyne, an expert
excursion for museum educators in Stockholm, a meeting under the banner “City – Museum –
Migration” in Dortmund, and the Exponatec international trade show for museums, conservation and
cultural heritage.


Urban Development and Transport
Executive City Councillor Rudolf Schicker presented Vienna’s Transport Master Plan and the project
for the construction of a new central rail station at the Transport Forum in Istanbul and spoke about
principles of urban development at a conference under the motto “Harmonious Society and
Glamorous Cities” in Beijing. This conference, which was also attended by participants from
Amsterdam, Bangkok, Bucharest, Jakarta, Santiago de Chile, Seoul and Tel Aviv-Yafo, took place in
                        th
connection with the 60 anniversary of the People’s Republic of China.

In Vienna, visitors from Turkey presented major transport and infrastructure projects under way there;
representatives of ministries and cities, as well as from many companies, participated in the event,
which took place at Vienna City Hall.

The Municipal Department for Automated Data Processing, Information and Communication
Technologies (MA 14) participated in a number of events in Austria. The AGIT trade show for applied
geo-informatics took place in Salzburg; in Vienna, MA 14 co-hosted a symposium on traffic telematics
and presented the ViennaGIS geodata system at a conference of geographers from the German-
speaking region. Over 100 GIS experts met at a forum in Feldkirch to discuss the reliability of
geodata. MA 14 also participated in meetings in Berlin that discussed the new environmental
management directive and its integration in geodata infrastructure, as well as administration
architecture management. A workshop in Brussels dealt with e-government projects.

The Municipal Department for Urban Development and Urban Planning (MA 18) welcomed 32
international delegations, or nearly 550 visitors, in 2009. The exhibition “Yo.V.A II – Young Viennese
Architects II”, which was designed by MA 18 and 19, toured to Prague, Zagreb, Ljubljana and
Belgrade, accompanied by expert lectures.

Together with representatives from Bratislava and Karlsruhe, City Councillor Rudolf Schicker signed
the Twin City Declaration of the Magistrale for Europe initiative, which works for the creation of a
high-speed railway line between Paris and Budapest. The initiative has been launched by regions
and cities along this 1,500-km rail corridor with a population of some 34 million. City Council Member
Omar Al-Rawi signed a declaration in the European Parliament in Brussels whereby Vienna
undertakes to support the Baltic-Adriatic railway corridor (from Gdansk to Venice, Trieste and
Bologna) as well.

MA 18 participated in working meetings of the German Research Society for Roads and Traffic to
discuss the further development of integrated municipal transport development planning, acted as
lead partner in several EU projects and participated actively in various CENTROPE programmes (for
details, see the respective chapters).

Members of Municipal Department 19 (Architecture and Urban Design) attended several congresses
in the year under report. Attic conversions were discussed in Budapest, and the European
Symposium of Architects and Urban Planners at Langensalza in Thuringia was dedicated to “The
Bauhaus movement 90 years on”. MA 19 staff presented school designs geared to educational
objectives in Copenhagen and explained the pedestrian zones in Vienna’s city centre to an audience
in Nicosia; in Prague, a meeting was held to exchange practical experiences in respect of expert
reports dealing with architecture and historic monument status. MA 19 sat on the jury of the
“International city.people.light award”, a competition for municipal administrations, in Lyon.

At a conference under the motto “Building Local Partnerships for Sustainable Urban and Regional
Development”, which brought together participants from Syria and Europe in Damascus, Municipal
Department 21 B (District Planning and Land Use South and Northeast) gave a presentation entitled
“Multifunctional and Intensive Land Use – a cooperative urban planning approach”. MA 21B also
attended Les Conferences d’Urbanisme et d’Architecture in Nice, where it presented the Kabelwerk
development project, and participated in the EU project URBACT-REDIS.

At a symposium dedicated to transport issues under the heading “Infrastructure, Transport and
Business” in Ankara, the Municipal Department for Road Management and Construction (MA 28)
presented the ITS Vienna Region project. The World Congress on Intelligent Transport Systems took
place in Stockholm, and a symposium on “Urban Planning Intervention in Existing Structures” was
held in Cyprus. A delegation from Braunschweig visited Vienna to learn about the redesign of the
pedestrian zone in the city centre.

The Municipal Departments 41 (Surveyors) and 14 (Automated Data Processing, Information and
Communication Technologies) informed their counterparts in Moscow’s Cadastral Office about how
they use geodata and presented their three-dimensional city model of Vienna.

The Municipal Department for Traffic Management and Organisation oversaw the implementation of
the City Bike project, which provides free-of-charge bicycles for use at various points throughout the
city. Visitors from Hungary and from the Republic of Korea expressed an interest in this scheme. MA
46 staff also met with expert members of research associations from Germany, Switzerland and
Austria at the information seminar “D-A-CH” in Vienna to discuss the latest findings in traffic and road
management; at this meeting, MA 46 experts spoke about the optimisation of urban street space and
the question of congestion charges, plus parking space management and multi-network transport
management.


Environment
Vienna came fourth in the European Green City Index, an environmental sustainability ranking of 30
major European cities prepared by the Economist Intelligence Unit and sponsored by Siemens. The
Green City Index ratings were based on environmental and climate protection measures, which are an
important driver of innovation in Vienna. The only cities that beat Vienna in the overall ranking were
Copenhagen, Oslo and Stockholm. In the sub-category water, Vienna was bested only by Amsterdam.
                                            th
Executive Councillor Ulli Sima opened the 9 International Conference on Waste Management with
340 participants from 25 countries. In view of the global economic situation, the agenda was
dominated by issues arising from the contracting sales markets for recovered materials on the one
hand and the necessity of environmentally sound waste disposal on the other, including recovery and
recycling practices of cities and other local communities. Another important issue was cleanliness in
cities; in this context, Vienna presented its new “Waste Watchers” unit. Among the participants in the
conference was the President of the International Solid Waste Association (ISWA) from Argentina.
ISWA relocated its secretariat to Vienna for the coming ten years.

At a meeting of cities dedicated to climate-related issues, City Council Member Erich Valentin
presented Vienna’s Climate Protection Programme. The cities are essential players in the struggle
against climate change because they are where half the world population lives and where 80% of
climate-relevant greenhouse gases are generated.

The Municipal Department for Environmental Protection (MA 22) participated in many projects and
networks. With City Councillor Ulli Sima chairing the EUROCITIES Environment Forum, several
meetings of this body were held in Vienna, attended by a total of 89 representatives from 35 cities.
With an organic food buffet, accommodation in eco-label-winning hotels, a CO 2 certificate and other
measures, the meeting of the Environment Forum under the heading “The economic crisis – a crisis
for environmental protection?” was organised to be carbon-neutral – an approach that met with
approval and which EUROCITIES wants to set as its standard for future conferences. Vienna’s active
environmental protection policies, which the city has been pursuing for many years, have helped to
secure 42,000 jobs per year.

MA 22 participated in a LIFE nature project for habitat management together with project initiator and
lead partner Lower Austria. The project, which was implemented in the Bisamberg Natura 2000 site
within the city limits, aimed to preserve and/or re-establish local habitats, protected zones and
endemic animal and plant species.

MA 22 also contributed to the implementation of EU legislation, including the Natura 2000 programme
for the protection of wild flora and fauna and natural habitats. In Austria, nature conservation comes

under the jurisdiction of the federal provinces, and MA 22 is the body responsible for the
implementation of nature conservation policies in Vienna. EU Directive 2004/35/CE on environmental
liability with regard to the prevention and remedying of environmental damage provides a Europe-
wide uniform legislative framework for liability in cases of environmental damage. Transposing this
framework into local law, the City of Vienna adopted the Wiener Umwelthaftungsgesetz 2009
(“Vienna Environmental Liability Law 2009”).

With the support of UNIDO and the Austrian Ministry of Agriculture, Forestry, the Environment and
Water Management, Vienna continued an Eco-BusinessPartnership project to help six Indian cities
develop environmental policies modelled on Vienna’s EcoBusinessPlan. An expert workshop was
held in this context in New Delhi, and Austrian experts shared their experience with the introduction
of eco-labels at several other events.

The Environmental Protection Department participated in a conference on environmental
management, approaches and systems in Brussels, where Vienna’s EcoBusinessPlan was certified
as a best practice example and received the European Public Sector Award. An event of the
Environmental Compliance Assistance Programme took place in Bratislava, and a conference was
held in Lyon under the heading “Changement climatique, défi planétaire: les métropoles se
mobilisent” to discuss the cities’ climate protection activities. Best practice examples were also
presented by Montreal, Quebec City, Bordeaux, Portland, Frankfurt/Main and Vancouver. A meeting
under the motto “Strategies towards a Sustainable Management Process in Companies” took place in
                     th
Vienna, as did the 9 International Congress on Waste Management, to which MA 22 contributed a
presentation on construction waste management. The Department welcomed international visitors
from the People’s Republic of China and from Györ and Basle, as well as representatives of
EUROCITIES.

The World Water Forum, which the World Wide Fund for Nature (WWF) organises every three years,
took place in Istanbul in 2009. Over 20,000 political representatives, delegates and activists met to
discuss global water issues. Vienna’s Municipal Department 31 (Waterworks) participated in the Local
and Regional Authorities Days, where the Istanbul Water Consensus, a joint working programme of
cities all over the world, was presented. Vienna was chosen as one of the Champion Cities for
services of general interest. MA 31 will also address this issue in the newly created water committee
of the United Cities and Local Governments (UCLG), an international association of cities
headquartered in Barcelona.

As in previous years, the Parks and Gardens Department (MA 42) participated in the famous
international garden show “Flora” which is held in the Czech city of Olomouc every year, and
presented itself in Cervia, Italy, in the context of the Haydn Year 2009. Parks and gardens experts
from Vienna visited Germany’s biannual horticulture show (BUGA), which in 2009 took place in
Schwerin, and represented MA 42 on the city trees working group of the German Conference of Park
Authority Directors, headquartered in Cologne. The Parks and Gardens Department also provided
                                 th
the floral decorations for the 7 Viennese Ball in Moscow.

The Association of Friends of Austria, which has its seat in Barcelona, traditionally hands over palm
branches every year in the Stadtpark. Established in 1862, the Stadtpark is among Vienna’s oldest
public parks; in autumn, a “peace beech” was planted there in a ceremony that expressed the hope
for world peace. The beech stands close to an oak tree planted fifty years ago under the motto
“partners from all nations”.

A plaque commemorating Austrian-Mexican friendship was unveiled by Mexican Ambassador
Alejandro Díaz y Pérez-Duarte, District Chairman of Kagran Norbert Scheed and MA 42 Director
Rainer Weisgram in the Mexican Garden at MA 42’s Hirschstetten flower gardens. A Chinese garden
was established at the Hirschstetten flower gardens, and a Christmas exhibition of plants,
photographs and table settings was dedicated to the Danube and the countries of the Danube basin.
The opening of the exhibition was celebrated with a performance by a children’s choir from Hungary.
A large audience assembled at the Danube Park for the unveiling of a monument in honour of the
Argentine fighter for independence José de San Martín, adding one more sculpture to the group of
monuments to Latin American liberators already in place, which comprises Simón Bolívar
(Venezuela), José Martí (Cuba), Salvador Allende (Chile) and Ernesto ‘Che’ Guevara (Argentina-
Cuba).

Municipal Department 45 (Water Management) welcomed international delegations with an interest in
issues relating to natural bodies of water who participated in excursions and presentations on themes
such as flood protection, conservation, rehabilitation and restoration of near-natural habitats, as well
as recreational uses of natural waters.
                                                                                                 th
Municipal Department 48 (Waste Management, Street Cleaning and Vehicle Fleet) hosted the 9
International Conference on Waste Management. Under the banner “Value and Recovery – from
Waste to Resource”, expert discussions spanned a wide range of issues, from safe waste disposal to
novel street cleaning solutions to organic waste in the urban environment. 354 participants from 25
nations used the conference as a platform for communication and discussion, and the conference
proceedings were published in German and English.

MA 48 welcomed 51 international delegations on guided tours of its facilities, which included the
waste treatment centre with Europe’s most advanced plastics sorting plant, the Pfaffenau biogas
plant, the Lobau composting site and the Rautenweg landfill. All in all, 438 visitors, most of them
politicians or experts in the field, came from European countries, but also from Australia, Brazil,
China, Iraq, Japan, Jordan, Kazakhstan, the Republic of Korea, Lebanon, Mongolia, the Philippines,
Thailand, Venezuela and the USA. Staff of the subsidiary enterprise Wiener Umweltschutzprojekt
GesmbH showed 53 international delegations around the Pfaffenau waste incinerator.

MA 48 continued its contacts of ten years’ standing with the German cities of Berlin, Duisburg,
Dortmund, Düsseldorf, Dresden, Frankfurt/Main, Hamburg, Hannover, Cologne, Leipzig, Munich and
Stuttgart, as well as Zurich in Switzerland. The issues under discussion included benchmarking,
quality assurance, complaints management, controlling and winter snow clearance services.

City Councillor Ulli Sima visited a waste incineration plant in Budapest.

During a visit to Vienna to mark the Austria-Japan Year, Prince Akishino and Princess Kiko were
welcomed by Director Andreas Januskovecz of Municipal Department 49 (Forestry Office and Urban
Agriculture Unit) for the joint planting of a cherry tree on the campus of the University Department for
Japanese Studies. Fifteen foresters and forest educators from Slovakia visited environmental
                                                                            th
education institutions in Austria, including the Waldschule in Vienna’s 16 district Ottakring, Austria’s
oldest institution for environmental education related to forests (“forest pedagogics”). On the occasion
of “Neighbour Days”, pupils from Slovakia, the Czech Republic and Austria visited the Lobau National
Park Centre to learn about the natural environment of the wetlands along the rivers Danube, March
and Thaya in the border region between the three countries. An antique mail coach travelled from
Trieste to Vienna, where the horses were allowed to take a good rest in the Lainz wildlife reserve.

Wines from the City of Vienna’s winery (Weingut Cobenzl) are not only popular at home: in 2009,
exports to the major markets in Germany, the Netherlands, Japan and the US accounted for 10% of
total sales. The Cobenzl winery participated in trade shows in Düsseldorf and Zurich.

The international activities of Vienna’s wastewater management organisation Wien Kanal mainly
involved exchanges with the sewer system managements of major European cities. With their
counterparts from Zurich, Vienna’s sewerage experts discussed operational organisation,
hydrodynamic sewer network modelling, network diagnostics, repair and maintenance issues. The
   th
45 conference of the German Association for Water, Wastewater and Waste Management took
place in Berlin. At the initiative of the military commander of Vienna, Brigadier Dr. Karl Schmidseder,
                                                                                      th
military experts from Central and East European capitals came together at the 15 Capital
Commanders Conference in Vienna to discuss questions relating to the security and protection of
critical infrastructure in large cities. Wien Kanal contributed a presentation on Vienna’s sewerage
system to the conference and led a group of participants on a tour of the city’s underworld.


Ombuds Office for Environmental Protection
The Ombuds Office for Environmental Protection, which counts nuclear protection policy among its
responsibilities, participated in bilateral meetings with nuclear power experts from Slovakia, Slovenia,
Hungary, Poland (which is planning to introduce nuclear power) and the Czech Republic. Information
from these meetings was used for the efficient preparation of policy positions and statements with
respect to developments that have a bearing on Vienna (e.g. for cross-border environmental impact
studies). Together with its counterparts, the Ombuds Office worked to improve transnational
cooperation in the field of radiation early warning systems.

Construction works were under way in Finland for the first European pressurized water reactor
(EPR), and to date three more applications have been submitted for the construction of new nuclear
reactors in Finland. On behalf of Austria’s federal provinces, the Vienna Ombuds Office for
Environmental Protection participated in two of three consultations which were conducted as part of
the transnational environmental impact assessment and expressed its objections against the
construction projects.

Another focus of the Ombuds Office’s anti-nuclear power work was the planned extension of the
nuclear power plant at Mochovce, Slovakia. Experts from the Ombuds Office went on a tour of blocks
3 and 4 of the plant and argued the position of the City of Vienna in many bilateral meetings.
Information material about this project was produced for political representatives and for the
inhabitants of Vienna, but also – in part in Slovak – in support of critical positions in Slovakia itself.
The Ombuds Office also organised the public hearing in the context of the environmental impact
assessment for the planned extension of the Mochovce nuclear power plant by two blocks under the
Espoo convention. Over 200,000 Austrians signed a protest against the extension plans, and in
November the Senate of the City of Vienna decided to lodge a formal complaint with the EU
Commission based on a claim of violation of Community legislation.


Housing, Housing Construction and Urban Renewal
An exhibition on housing construction in Vienna (“Housing in Vienna – Wiener Wohnbau. Innovativ.
Sozial. Ökologisch”) was shown in Belgrade and Ankara, with Deputy Mayor Dr. Michael Ludwig
presiding over the official openings. The show presented 29 projects, including housing
developments with special focuses, “garden towns”, building refurbishment with thermal insulation
and development projects for wider urban areas. Mr. Ludwig, who was accompanied by a group of
housing construction experts and representatives of housing cooperatives, met with the mayors of
the two cities, Dragan Djilas and Mehli Gökcek, who expressed great interest in Vienna’s know-how,
housing programmes being under way in both Belgrade and Ankara.

Municipal Department 37 (Building Inspection) received a high-ranking delegation of parliamentarians
from Azerbaijan, which was also met by City Councillor Rudolf Schicker. The Vienna Building Code
was presented as a potential model for similar legislation in Azerbaijan.

Municipal Department 50 (Housing Promotion and Arbitration Board for Legal Housing Matters, MA
50) provided presentations, expert tours and responses to numerous written enquiries relating to
housing and urban renewal in Vienna. MA 50 staff participated in a housing conference in Brighton
and travelled to exhibitions in Belgrade and Ankara. Vienna’s advanced low-energy and “passive
house” construction technologies were presented in Zurich and during the World Climate Conference
in Copenhagen. MA 50 was active as a member of the European Network for Housing Research,
contributed to the CNN-UNTV film “Energy Efficient Housing” and chaired UNECE and EUROCITIES
working groups.

Municipal Department 69 (Real Estate Management) informed a group of visitors from Zagreb about
the City of Vienna’s real estate management, property databases and the Vienna Building Code.

The wohnfonds_wien – fund for housing construction and urban renewal welcomed several foreign
delegations, among them groups from the Ministry of the Environment and Land Use Planning of
Kosovo, from the University of Calgary and from Bavaria, to discuss housing in Vienna. The
wohnfonds_wien gave a presentation on building refurbishment and thermal insulation in Ankara,
participated in the Eurogate project in Zurich and in meetings in Tübingen and was present at the
housing exhibitions in Belgrade and Ankara.

Vienna’s housing information centre Wohnservice Wien informed a delegation from Kosovo about the
options for allocation of subsidised housing.


Auditing Department
Auditing Department Director Dr. Erich Hechtner went on a working visit to Paris for talks about legal
framework conditions, the role of the Inspection Générale, subsidisation policy and auditing in the
cultural sector. The Auditing Department continued its contacts with Zagreb and welcomed a Croatian
delegation for talks about internal monitoring and auditing systems in public administrations, among
other topics. ■
European Union
Vienna’s new “House of the European Union” was inaugurated in October. It houses the EC
Representation, the Information Bureau of the European Parliament and an EU information office.
Alongside top representatives of the European Union and the Republic of Austria, Vienna’s Mayor Dr.
Michael Häupl also attended the inauguration ceremony for the new institution, which in his opinion
will help raise Vienna’s profile in Europe. In his function as Governor of the Province of Vienna, he
also provided the Vienna Provincial Parliament with information on the Treaty of Lisbon in November.

For further information on highlights and focal themes, please refer to the “Report on European
activities” compiled by the Subgroup for Constitutional Matters and EU Affairs of the Executive Group
for Legal Affairs.


Recent developments of importance for Vienna

Services of general interest
Given potential negative impacts on planning and financing for the Austrian health system, the
                                                                                         th
Austrian provinces adopted a unanimous response (reference number VSt-5877/5 of 6 August, 2008
                        nd
and VSt-5877/18 of 2 October, 2008) regarding the proposal for a directive on the application of
                                                                                            nd
patients’ rights in cross-border healthcare put forward by the European Commission on 2 July,
2008. In the meantime, the European Parliament (EP) had adopted a modified version of the draft
directive, and the Council or, more specifically, the Council’s Working Party on Public Health, had
likewise updated the Commission’s proposal. The Swedish Council Presidency therefore submitted a
                                                                          st
compromise proposal in an attempt to achieve a general consensus (31 July, 2009; 12532/09).

It is against this backdrop that Austria’s federal provinces further updated and enhanced their position
paper over the summer months in order to be able to continue making constructive contributions that
paid heed to their specific concerns. At the European level, the EU health ministers came together at
the EPSCO Council Meeting (Council for Employment, Social Policy, Health and Consumer Affairs) in
Brussels early in December, without, however, arriving at an agreement on the proposal for a
directive on the application of patients’ rights in cross-border healthcare.


European rules on state aid
In its comment submitted in the consultation process on the Guidelines on the application of EU state
aid rules to public funding of broadband networks, the City of Vienna disagreed in particular with the
restrictive interpretation of the term “services of general economic interest”.


EU assistance – international cooperation
In 2009, Vienna’s Municipal Department for EU Strategy and Economic Development (MA 27)
continued to focus on providing operational management in the fields of EU assistance and
international cooperation. In the current 2007-2013 programme period, MA 27 is acting as Managing
Authority for two EU programmes under Objective 3, European Territorial Cooperation (ETC) –
CENTRAL EUROPE and ETC Slovakia-Austria – and as regional programme coordination office for
three bilateral programmes – ETC Slovakia-Austria (SK-AT), Austria-Czech Republic (AT-CZ) and
Austria-Hungary (AT-HU). A programme’s managing authority is in charge of programme
management for the entire programme territory, while the regional coordination offices focus entirely
on project partners in Vienna.
Objective 3 – European Territorial Cooperation (ETC)
In the current programme period up to 2013, the amount of funding earmarked for Vienna by the
EFRD (European Fund for Regional Development) for the three cross-border programmes with
Slovakia, the Czech Republic and Hungary was raised to € 41.9 million in absolute terms. In addition,
the EFRD assistance ratio was increased from 50 per cent to up to 85 per cent.

The overall volume of EFRD funding for all three cross-border programmes amounted to nearly € 250
million, which, alongside funds made available from national public sources, resulted in more than
€ 300 million being available for bilateral cross-border projects in which Vienna was eligible to
participate.


Slovakia-Austria 2007-2013: Managing Authority
The annual report for 2008 was submitted to the Monitoring Committee for decision and then to the
EC for approval. Programme evaluation, which is mandatory, is scheduled to start in 2010.

In May, the programme partners – the Managing Authority (MA 27), the Certification Authority and the
Audit Authority (both roles assumed by the Austrian Federal Chancellery), the federal provinces of
Burgenland, Lower Austria and Vienna, and the Slovak Ministry of Construction and Regional
Development – signed a management agreement. This pivotal programme document sets forth the
competencies and duties of the programme partners with respect to the implementation of the cross-
border assistance programme. The description of the managing and control system pursuant to
Article 71 of Council Regulation (EC) No. 1083/2006 was officially submitted to the EC by year end,
the Commission having accepted this description in a letter dated 22 January, 2010.

The Monitoring Committee met three times during the year under report: in Vienna to discuss
financial and strategic programme control, in Piešťany to draw up the work schedule of the Managing
Authority and the Joint Technical Secretariat, and in Neusiedl am See to make a selection from
among a number of project applications submitted.

The table below lists the project applications for 2009 (projects with a lead partner from Vienna are
shown in parentheses).

The Monitoring Committee had previously approved a total of 39 projects with an overall volume of
€ 38.2 million (€ 25.7 million of which were provided by the EFRD); 21 applications were submitted in
the year under report, nine of which by lead partners from Vienna. Project partners from Vienna were
involved in a total of 20 of the projects approved up to that point. EFRD funding amounted to some
€ 9 million, which means that about 51 per cent of Vienna’s EFRD resources had been committed to
the Slovakia-Austria programme 2007-2013. Overall, 16 contracts were up for conclusion with lead
partners by the end of the year, corresponding to about 24 per cent of the programme’s EFRD
funding being tied up.


SK-AT, AT-CZ, AT-HU: Regional programme coordination offices
The fact that the three cross-border programmes were implemented efficiently and effectively in
Vienna was to a large extent attributable to the work of the Vienna-based coordination offices. They
offered advice to project partners, coordinated national public financing for high-quality projects and
saw to it that projects complied with regional strategies. They acted as first point of call for project
partners and as liaison to all project stakeholders (programme authorities, national co-financing
bodies at the federal and regional levels, expenditure and finance auditing bodies, regional bodies in
the neighbouring countries, etc.).
Programme           Date MC                                            Number of project applications


                                  Submitted            Approved (unconditional)        Approved (conditional)   Deferred      Rejected


SK-AT              18/19 Jun.        17 (6)                        2 (2)                        12 (4)             2               1


SK-AT              14/15 Dec.        12 (5)                        2 (2)                        5 (1)             3 (1)           2 (1)




In order to be able to continue developing innovative and valuable projects, the City of Vienna
persisted in its efforts to disseminate relevant information, focusing above all on environmental,
transport and urban development issues. Workshops were organised to raise awareness of ETC
programmes among potential project partners, and individual counselling was offered to those
already having ideas for a project. In addition to these special-focus events, the City of Vienna
initiated an interactive “call for project development” in the fields of transport, environment and
energy in an attempt to generate more new projects in these areas. Support for the dissemination of
pertinent information was also provided through the continual updating of the website in an effort to
offer details and downloads, particularly for the three cross-border ETC programmes.

Two Monitoring Committee meetings took place for each of the three programmes to deal with
submitted project applications. Another 18 projects (9 SK, 5 CZ, 4 HU) were approved for Vienna in
the year under report. Overall EFRD funding approved for all three programmes amounted to some
€ 12.5 million, which corresponds to 30 per cent of the € 41.9 million in EFRD resources earmarked
for Vienna in the current programme period.



Project                         Project partners                            Approved ERFD funds for Vienna      Assistance programme


Supra-regional Employment       Vienna Employment Promotion Fund                        € 850,000                         SK-AT
Initiative                      (WAFF)


Skilled Labour Monitoring       Paul Lazarsfeld Gesellschaft in                         € 405,000                         SK-AT
                                cooperation with the Austrian Institute
                                of Economic Research (WIFO)


Education Twinning EdTWIN       Vienna Board of Education in                            € 400,000                         SK-AT
                                cooperation with Viennese primary and
                                secondary schools                                       € 400,000                         AT-HU


                                                                                        € 410,000                         AT-CZ


AC Centrope                     Vienna Region GmbH in cooperation                       € 498,000                         SK-AT
                                with VBA 
 (Automotive Cluster)


Automotive MBA                  Vienna Region GmbH in cooperation                       € 706,000                         SK-AT
                                with Vienna University of Technology
                                and VBA (Automotive Cluster)


MOBIL                           Ludwig Boltzmann Gesellschaft Vienna                    € 914,000                         SK-AT
                                Medical University


Soil protection                 Bio Forschung Austria in cooperation                    € 370,000                         AT-CZ
                                with Municipal Department 49


Cross-border transport model    Vienna University of Technology in                      € 375,000                         SK-AT
                                cooperation with 
 Municipal
                                Department 18
Cidep – City Development           Municipal Department 18                          € 175,000               SK-AT


Expert Academy                     L & R Social Research                            € 500,000               SK-AT


                                                                                    € 300,000               AT-CZ


Twin City Danube Forum             Central Danube Region Marketing                  € 210,000               SK-AT


EcoWIN                             Bio Forschung Austria in cooperation             € 230,000               AT-CZ
                                   with Municipal Department 49
                                                                                    € 280,000               AT-HU


Sustainable Kitchen                Ressourcen Management Agentur                    € 565,000               AT-CZ


Regional Cooperation               Municipal Department 27                          € 640,000               SK-AT
Management (RECOM)
                                                                                    € 300,000               AT-HU


URBANNATUR                         Municipal Department 49                          € 450,000               SK-AT


TOTAL                                                                               € 8,978,000




The table below lists all the projects which were designated as lead projects by the City of Vienna
and for which implementation had already started.



                                         EU assistance programmes Objective 3 ETC 2007-2013


                           Programme volume in €                                      Vienna’s share in €


                                  EFRD                                    Total                   EFRD        Total


  AT-SK                         59,906,355                            73,438,143              18,906,355    23,176,967


  AT-CZ                         107,435,393                           126,394,580             9,891,513     11,637,074


  AT-HU                         82,280,309                            100,864,432             13,147,762    15,119,926


   Total                        249,622,057                           300,697,155             41,945,630    49,933,967


EFRD ratio 85:15




Transnational Cooperation CENTRAL EUROPE (2007-2013)
The City of Vienna acted as Managing Authority for the transnational CENTRAL EUROPE
programme, which has a total programme budget of € 300 million and a 15-member Joint Technical
Secretariat.

Vienna’s responsibilities as Managing Authority included drafting the annual report for 2008, drawing
up a work schedule for 2009 and submitting the description of the management and control system
pursuant to Article 71 of Council Regulation (EC) No. 1083/2006.

Funding contracts involving an EFRD funding volume of some € 67 million were concluded with all 29
projects approved from the first call. All of these projects held kick-off events, which were also
attended by programme management representatives in order to get a first-hand impression of the
project. 37 projects were approved for the year under report, among them four involving Viennese
partners, with a total EFRD funding volume of some € 72 million. The corresponding funding
contracts are to be concluded in the spring of 2010, tying up about 58 per cent of the programme
funds.

At CENTRAL EUROPE’s annual event in Verona, Italy, more than 400 participants came together to
discuss the theme of “Growing together in Central Europe”. The future of the EU cohesion
programmes after 2013 was addressed in a video production featuring contributions from all eight
member states and discussed by two panels of international experts. Several special-theme
workshops were organised in an effort to enrich the discussions.


Projects

ET-struct
The purpose of this project is to closely interlink the education sector with employment market
facilities in an effort to improve the future prospects of young Europeans over the next two years. By
bringing education and employment market institutions closer together, ET-struct aims to ensure
more immediate or even pre-emptive action in response to rapidly changing requirements on the
employment market.

The project partners: in Austria, the Vienna Board of Education and the Vienna Business Agency
(VBA); in Germany, the Ministry of Education, Science and Culture of Mecklenburg-Vorpommern and
the Schwerin Training and Education Centre of Trade and Industry; in the Czech Republic, the
Hranice Technical College and the municipal administration of Karviná; in Poland, the University of
Business Administration and Economics in Bydgoszcz and the Lower Silesian Vocational Information
and Teacher Training Centre in Walbrzych; in Slovenia, the Kranj Business Agency, the Kocevje Adult
Education Service and the Novo mesto Research and Development Centre; in Italy, Modena
Formazione, the Business Education and Training Centre, CAN Modena, the National Confederation
of Small and Medium-Sized Enterprises, the public employment agency, the Region of Veneto and
the Veneto Regional Agency of Vocational Training; and in Ukraine, ASEZ, the Association of
Business Administration Students of Zakarpattia and the city of Ushgorod.


Urban Soil Management Strategy
This EU project focuses on the implementation of soil protection concepts in construction project
planning in inner urban areas. Represented by the Municipal Department for Environmental
Protection (MA 22), Vienna was one of five Central European cities commissioned to examine an
inner city pilot project with regard to the usefulness and practicability of the measures proposed.


South-North Axis
The “South-North Axis” or SoNoRa project aims to achieve significant political and planning progress
in the attempt to establish an efficient multimodal North-South transport network as a cornerstone for
the prosperous development of Central Europe. With the region of Veneto as the lead partner, Vienna
is represented by its Municipal Department for Urban Development and Planning (MA 18), which,
contributing to the work packages “Connecting to other networks” und “TEN-T recommendations and
regional economic cooperation”, asserts Vienna’s interests where high-priority transport
infrastructures and regional cooperation networks are concerned.


EU strategy - DonauHanse network
Work on enhancing the Donauhanse information and communication platform
http://www.donauhanse.net/ and the network of cities on the Danube continued as planned. Project
representatives attended conferences relevant for the Danube region (Dunalog in Budapest, Open
Days in Brussels, the annual conference of the South-East Europe Transnational Cooperation
Programme, etc.). A local Open Days event hosted in Vienna in cooperation with TINA Vienna was
attended by the cities of Linz, Krakow, Novi Sad and Odessa. A Project Management Workshop was
organised jointly with the local municipality in Odessa.


CIDEP
The CIDEP project on types of housing for urban growth, which is being led by Vienna’s Municipal
Department for Urban Development and Planning (MA 18), was approved under the Austria-Slovakia
cross-border cooperation programme in the programme period up to 2013, with the municipal
administration of Bratislava acting as partner. A team of Austrian and Slovak experts will identify
relevant types of housing and represent them in a standardised format based on graphical and
textual data in an effort to develop a manual for use in preparing major urban development projects.


InfraGuidER
Vienna’s public transport company Wiener Linien is taking part in the “Infrastructure Guidelines for
Environmental Railway Performance” project, which aims to ensure eco-friendly materials
management for railway infrastructures. Other consortium members come from Italy, France, Sweden
and Romania. A software tool developed by the Vienna University of Technology is used to analyse
materials use, the resulting data forming the basis for assessing the economic impacts on railways of
future changes in waste management and environmental legislation. The project activities are fully
                                                  th
funded by the European Commission under the 7 RTD Framework Programme.


Progress
The Vienna Social Fund (Fonds Soziales Wien or FSW) is a partner in the CONNECTIONS project
under the PROGRESS programme. The project’s lead partner is the city of Rotterdam; further
participants include the cities of Budapest, Leeds, Malmö, Munich, Newcastle upon Tyne and Oslo,
as well as several NGOs. Relying on mutual learning through peer reviews, the project covers a host
of fields, such as social inclusion of disadvantaged young people, prevention of evictions of alcohol
addicts, and assisted living projects. The Vienna peer review team focuses on topics related to
housing policy in Vienna.


URBACT
Based on the URBACT programme, the “Open Cities Network” project carries out research into the
relationships between Europe’s diverse urban populations and their municipal administrations.
Alongside Belfast, Cardiff, Dublin, Bilbao, Sofia, Düsseldorf, Poznan and Nitra, Vienna is represented
in the project by a number of municipal bodies (Municipal Departments 17 and 18 acting as project
coordination office, Municipal Department 27, FSW) as well as the Centre for Urban Dialogue and
European Policy. An action plan for governance and leadership, internationalisation and social
inclusion is being drawn up in Vienna.


URBACT-REDIS
Vienna’s Municipal Department 21B is taking part in the “Restructuring Districts into Science
Quarters” or REDIS project. Activities included so-called implementation labs: in Magdeburg,
Germany, the focus was on how to reshape the old harbour district into a “science harbour”, in
Newcastle on Tyne on how to develop the site of a former brewery, creating a new science quarter
and integrating it into the cityscape. Tampere in Finland deliberated how to link science districts with
business enterprises, while Aarhus in Denmark discussed the marketing of science districts and
Manresa in Spain looked into the situation of medium-sized cities located in the vicinity of a
metropolis. The various findings were evaluated in Stockholm.
youthNET
The Interkulturelles Zentrum/EU Youth in Action Agency (IZ) is the initiator of youthNET, a Europe-
wide network bringing together NGOs, youth work experts, trainers and young people, as well as
decision-makers and opinion leaders from the political and administrative arenas. Geographically, the
focus of the project is on South-East and Eastern Europe as well as the Caucasus region. Founded
by IZ in 2000, youthNET and its 28 member organisations have already implemented 150 activities.
In May, Vienna City Hall was the venue for the signing of a Memorandum of Cooperation, while in
October it hosted a conference on the future prospects of young people in the Balkans which was
attended by City Councillor Tanja Wehsely, Head of the Youth Department Karl Ceplak, and
representatives of various Austrian ministries and embassies. ■
Development cooperation and foreign aid
The Executive Group for International Relations, which is the City Administration’s agency
responsible for development cooperation, supported NGOs in the implementation of development
projects in Africa, Asia and Eastern Europe. In 2009, a major focus of activities was to promote the
empowerment of women and girls through projects in the fields of education and health.


Africa
Austria’s long-standing activities in South Africa were continued and expanded with an HIV
prevention project in Johannesburg. Support was provided for a training centre in Cameroon where
girls and women can learn to produce their own fertilizer, enabling them to earn an independent
income from farming. Another project in the Arusha region in northern Tanzania aimed at supporting
the social re-integration of women after fistula operations, helping them find a new perspective after a
period of social and economic marginalisation. Another work focus is medical education and
awareness-raising among the inhabitants of the Kilimanjaro region. In a project there, eight health
activists were trained to educate the population in disease prevention.

In Ethiopia, scholarships helped increase primary school attendance among girls, contributing
significantly to the raising of the literacy rate, which is less than 20% among women in rural areas.
Additionally, the project offers recreational activities that contribute towards the girls’ social well-being
and personal development.


Asia
The City of Vienna supported midwife training measures in 28 villages to help reduce the dramatically
high rates of infant and maternal mortality in Laos. In addition, mobile teams visited 38 villages and
ten healthcare institutions to give mother-child vaccinations (tuberculosis, DTP, measles, polio) and
administer vitamin B and folic acid supplements.

Warfare, violence and socio-cultural discrimination are at the root of hardships suffered by women in
Iraq. Based on charges of adultery, prostitution, procuration or vagrancy, many women and girls are
under pre-trial arrest or are serving prison sentences in the prison and young offenders institution of
the city of Sulamania in northern Iraq. A local NGO provides legal aid, as well as healthcare services
and psychological support. To give structure and meaning to the inmates’ lives, training courses in
handicrafts, sports events and joint celebrations are organised. Another important activity is social
work with the families of the inmates to prepare the ground for the time after the women are released,
so that they will find a new perspective in life, be able to reintegrate themselves and be protected
against violence and “honour” killings.

A project in southern India gives vocational training to young women from socially disadvantaged
Dalit families. The courses are geared to demand in the local labour market; computer technology
and food processing skills are taught to give the trainees an opportunity to enter non-traditional jobs.


South East Europe
Lack of infrastructure, patriarchal structures and lack of education are some of the factors that
prevent healthcare services from reaching women in northern Albania. A team of social workers
functioned as intermediaries between doctors, hospitals and clients, and a socio-medical team
travelled to remote villages in a mobile clinic (ambulance vehicle) to provide services, in particular to
women and children.
Ke Nako – it is time for Africa
A meeting of development policy experts was held under the motto “Ke Nako – It is time! Africa,
continent of the future” at Vienna City Hall to discuss current issues, especially with a view to the
upcoming Football World Championship, which will be held in South Africa in 2010.


Foreign aid
In the context of a twinning project between Deutsch-Wagram and Calheta on the Cape Verde
Islands, desks and chairs from Vienna were donated to the latter to facilitate IT training, language
courses and workshops for young people in schools and youth centres.

Fifty bicycles were presented to the Romanian village of Stejarisu (Sibiu county) to enable its
inhabitants to go to work in a nearby city. The bikes were handed over in the presence of Labour
Minister Rudolf Hundstorfer, Justice Minister Claudia Bandion-Ortner and Executive Councillor for
Urban Development and Transport Rudolf Schicker.

Medical and technical equipment was supplied to Kenya, Mongolia, Moldova, Nigeria, Palestine,
Romania, Serbia, the Czech Republic and Ukraine.

The City of Vienna supported an event for opinion leaders and a street party given by Austrian NGO
Südwind to promote sales of Fair Trade products and educate the public about development
cooperation activities.

The annual Diplomatic Bazaar took place in Amman under the patronage of Princess Basma Bint
Talal. Funds raised at this event were donated in aid of orphans. ■
International guests at Vienna City Hall

International guests received by the Mayor
14 - 16 January   Hanna Gronkiewicz-Waltz
                  Mayor of Warsaw

29 January        Milan Bandić
                  Mayor of Zagreb

9 February        Rabbi Arthur Schneier
                  New York

12 February       Yuri Rosylak
                  First Deputy Mayor of Moscow

20 February       Marjorie Tiven
                  Commissioner of New York

21 – 22 March     Ron Huldai
                  Mayor of Tel Aviv-Yafo

29 April          Ole von Beust
                  First Mayor of the Free and Hanseatic City of Hamburg

12 May            Gábor Demszky
                  Lord Mayor of Budapest

13 May            Vladimir Churov
                  Chairman of the Central Election Commission, Russian Federation

14 May            Marty Markowitz
                  President of Brooklyn Borough

19 May            Michal Hašek
                  Governor of South Moravia

26 May            Christian Ude
                  Lord Mayor of Munich

5 June            Jan Kohout
                  Minister of Foreign Affairs of the Czech Republic

9 June            Zoran Janković
                  Mayor of Ljubljana

                  Dragan Dilas
                  Mayor of Belgrade

16 July           Lorenc Luka
                  Mayor of Shkodra

17 August         Ron Huldai
                  Mayor of Tel Aviv-Yafo
24 August        Jan Fischer
                 Prime Minister of the Czech Republic

28. August       Ban Ki-moon
                 Secretary-General of the United Nations

12 September     Klaus Wowereit
                 Governing Mayor of Berlin

                 Christian Ude
                 Lord Mayor of Munich

                 Yuri M. Luzkhov
                 Lord Mayor of Moscow

6 October        Secretaries-General of the International Organisations in Vienna

15 October       Jiři Paroubek
                 Chairman of the Czech Social Democratic Party

4 – 5 November   Jeremy Smith
                 Secretary-General of CEMR

9 November       Celestino Corbacho Chavez
                 Minister of Labour and Immigration of Spain

12 – 13 November Annual Conference of the UCSEEC

23 November      Paweł Samecki
                 EU Commissioner for Regional Policy

23 November      Attilio Fontana
                 Mayor of Varese

14 December      Ehud Barak
                 Minister of Defence of Israel


Entries in the City of Viennaís Golden Book
23 March         Traian Băsescu
                 President of Romania

27 April          Bashar Hafiz Al-Assad
                  President of the Syrian Arab Republic

26 May            Amadou Toumani Touré
                  President of the Republic of Mali

15 June           His Beatitude Daniel I
                  Patriarch of the Romanian Orthodox Church

24 July           Aníbal António Cavaco Silva
                  President of the Portuguese Republic
Speakers of the Vienna Provincial Parliament
Five historic stagecoaches with a crew dressed in reproduction livery presented greetings from Friuli-
Venezia Giulia to the Speaker of the Vienna Provincial Parliament, Professor Harry Kopietz, and the
Second Deputy Speaker of the Vienna Provincial Parliament Heinz Hufnagl. A total of twelve horses
followed the route dating from the fifteenth century leading from Trieste to Ljubljana, Maribor, Graz
                                                 th
and Semmering and on to Vienna. In July the 5 annual meeting of international speakers of
parliament took place; Professor Kopietz received, among others, his colleagues from Ghana,
Rwanda, Lesotho and Australia. In Hirschstetten Professor Harry Kopietz and the Chinese
Ambassador Ken Wu inaugurated a Chinese-themed garden. Among the visitors of the Speaker of
the Vienna Provincial Parliament were also a delegation from Beijing, the Vice-President of the
Zagreb City Assembly, Tatjana Holjevac, a delegation from Chongqing, the world’s largest city with 32
million inhabitants, and the President of the City Assembly of Novi Sad, Aleksandar Jovanovic. Oles
Dovgiy, Secretary of Kiev City Council, agreed to a cooperation between the parliaments of the two
capitals.

In June Marianne Klicka succeeded Professor Erika Stubenvoll as Deputy Speaker of the Vienna
Provincial Parliament. She signed a ribbon for the Hungarian peace activist Jozsef Zelei; the
Hungarian, who is cycling across Europe for a non-violent world, will put up the ribbon on a
lighthouse at Finistère in Brittany at the end of his tour. ■
Visits abroad by the Mayor
20 January                 Brussels
                           Meeting with the President of the European
                           Commission José Manuel Durão Barroso

6 March                    Prague
                           European Summit of Regions and Cities
                           at the invitation of Lord Mayor Pavel Bém and
                           CoR President Luc van den Brande

23 – 24 March              Athens
                           CEMR Executive Bureau meeting

11 June                    Budapest
                           Conference of the Danube Cities and Regions

16 June                    Kraków
                           Renewal of Cooperation Agreement

27 – 30 September          Barcelona
                           VBA Study Tour

9 October                  Zagreb
                           Extension of Cooperation Agreement

30 November – 1 December   Berlin
                           CEMR Policy Committee
Vienna Representative Offices

Vienna Representative Office Brussels/Vienna House
European policy issues are a natural part of everyday work in the departments and organisational
units of the City of Vienna, be it based on participation in EU programmes, networks, the organisation
of projects or implementation of EU legislation. The Vienna House with its two sections – the
Representative Office of the City of Vienna in Brussels and the Europe Service under the Vienna
Business Agency (VBA) – is, among other things, charged with observing developments at the EU
level. The aim is to provide a timely indication of trends which might have an impact on Vienna and
the Viennese economy or opportunities which are opening up important offers for Vienna and its
population.

Bi-directional information management is a core part of the activities of the VBA. Not only is it
necessary to have a good and comprehensive overall view of developments at the European level, to
identify important cooperation partners for Vienna and provide them with useful information; likewise
it is important to keep a close watch on EU-relevant issues in Vienna. To this end, good and direct
contacts with the various EU players in Vienna need to be fostered: indeed, the City of Vienna with its
many successful programmes and actions has also been a frequent subject of surveys by EU
institutions, and will be pleased to continue this role in the future.

Before an initiative at the EU level is incorporated into national and hence also regional law, many
steps are required. The EC initiates and prepares bills based on a medium and long-term work
programme, with particular aspects being accentuated by the respective presidency of the Council.
On this basis the Directorates-General formulate their annual programmes in the framework of which
the various projects must be implemented. In doing this, the Commission relies on the varied expert
knowledge of external specialists. After all, compared to some 27,000 EC staff, in Brussels alone
there are approximately 15,000 representatives of regional offices, national, European and
international interest groups such as trade unions and employers' associations, NGOs, industry
associations, business enterprises and many more. The EC therefore relies on this varied expert
knowledge when developing its programmes and actions. Viennese experts can thus support the
development of EU policy in many fields, such as transport, the review of Trans-European Networks,
the area of services of general interest, in environmental issues, social and health care policy or
indeed with the evaluation of major assistance programmes. Vienna can also make a contribution to
new themes based on its experience of sustainable utilisation of the River Danube, as it did most
recently in the preparation of the EU Strategy for the Danube Region.

The Vienna House sees itself as a service centre: the staff assist, among other things, in the search
for international project partners as well as doing lobbying work for projects by Viennese enterprises
and for other Viennese concerns and interests. The staff boast excellent contacts thanks to their
integration in the European networks and their good knowledge of EU institutions and other relevant
organisations in Brussels.

The VBA office supplements the main points of focus and offers information and advice to enterprises
as well as internally on various thematic fields at the European level, such as research, innovation,
energy, the environment, SMEs, regional policy, state aid legislation, current developments relevant
to business, assistance possibilities at the European level and tenders. In addition, the VBA
organises seminars, information and cooperation (matchmaking) events for enterprises. Current EU
news bulletins from the VBA team in Brussels comprise daily information by e-mail on the most
important events at the European level. The News aus Brüssel (News from Brussels) may be
subscribed to at bruessel@wwff.gv.at (service is free of charge).

The preparation and accompaniment of the Plenary Sessions of the Committee of the Regions (CoR)
is one of the essential tasks of the VBA (see the respective chapter).
In the period under review expert and cultural events on various topics took place on an ongoing
basis. Urban planning und development, the future of cohesion policy, services of general interest
and state aid legislation were discussed in briefings and talks with experts and many groups of
visitors, in particular from schools, universities of applied sciences and universities.

The VBA organised an entrepreneurs' trip for Viennese businesses to the “Sustainable Energy Week”
in Brussels. At a round-table discussion, high-ranking officials of the EC debated with Austrian and
international experts on the topic of the financial and economic crisis. Together with the offices of the
other Austrian provinces and the VBA, the Vienna House hosted the already traditional reception for
Austrian Members of the European Parliament and their staff. Finally, in the field of culture, lectures,
readings and concerts were held.

The Vienna House offered Viennese municipal departments, institutions and enterprises the option to
present themselves on the spot in Brussels, as part of the FEMCities event, for instance, or in the
framework of a discussion on public relations work on behalf of a “Europe of citizens”. Likewise, high-
ranking representatives from the field of policy and administration were supported in the organisation
of visits by groups of experts, such as on the occasion of the signing of a petition on the Baltic-
Adriatic Corridor, an important transport axis within Trans-European Networks.

Through all these activities the Vienna House performed local public relations work in Brussels while
simultaneously providing material on and insight into EU topics for the departments and
organisational units of the City of Vienna.

The year under review saw a change in the management of the Vienna House. Eva Pretscher,
decorated with the Grand Medal of Honour for her services to the City of Vienna, retired after 14
                   st
years as head; on 1 July she was succeeded in this capacity by Michaela Kauer.


CompressPR

Representative Offices in Central, Eastern and South-East Europe
For thirteen years now the communications agency CompressPR has been operating Representative
Offices on behalf of the City of Vienna Press and Information Service in 11 Eastern, Central and
South-East European cities: Belgrade, Bratislava, Budapest, Bucharest, Ljubljana, Kraków, Moscow,
Prague, Sarajevo, Sofia and Zagreb.

The services on offer have been used increasingly and more intensively, both in the target cities and
in Vienna. The Offices act as an interface between the cities, as a first point of contact for journalists
and as service centres for delegation support, event management and public relations work for the
City of Vienna Administration. They represent a small piece of Vienna which brings places closer to
EU Europe, particularly those cities whose citizens cannot travel internationally without restrictions.
The standing of the Vienna Representative Offices was also further consolidated thanks to intense
cooperation with the Austrian embassies, Austrian Foreign Trade Commissions and Cultural Fora,
and not least thanks to the support from their contacts in the local municipal authorities.

In 2009 the number of Vienna-themed articles increased to 7,260 clippings or by 5 per cent over
2008. 84 media reports were published on the Viennese quality of life and 54 articles on Haydn Year.
A scrap incentive for cyclists resulted in 46 publications. Further topics of focus were the new
cleanliness campaign with 44 publications and the free kindergarten initiative with 36 publications. 45
delegations of journalists from target cities were welcomed, the focus being on the Haydn Year and
various music festivals, as well as Viennese cuisine and architecture and design.

The interest shown in Vienna by the target cities is equal in every way to the attention paid by Vienna
to the target cities. In 2009, among other things, a target group survey was prepared in light of the
2010 AIDS Conference, an overview of the structure in the anti-corruption area was elaborated for
      th
the 6 dialogue forum and a summary of existing cooperation agreements was compiled. The
Representative Offices report to Vienna on breaking news and relevant goings-on in the target cities
by means of daily City News bulletins, which can be accessed at www.compresspr.at. Reports on
specific events or situations such as municipal election forecasts or political crises are likewise
researched on the spot by the exclusively local Compress staff and sent to Vienna. Through up-to-
date briefing material containing information on the target country and its capital, as well as details on
the administrative and political structures of the target city, the contact partners in Vienna can get a
picture of the target city before the visit of a delegation. The same holds true for Vienna delegation
members before visiting a target destination.

Itineraries for 50 delegations in the target cities and 48 in Vienna were organised and the delegations
assisted. The latter included, for example, the visits of Mayor Dr. Michael Häupl to Zagreb and
Kraków, Deputy Mayor Dr. Michael Ludwig to Belgrade and Executive City Councillor Christian
Oxonitsch to Sarajevo. In Vienna they included visits by the Deputy Mayor of Kraków, Tadeusz
Trzmiel, and the Belgrade City Council member Miroslav Čučković.

Compress also has the task of organising events. In the year under report the Vienna evening events
in the target cities were continued, to which decision-makers, representatives of the media and
opinion-shapers in the target cities were invited. In some destinations there were evening events on
Viennese cuisine with award-winning chef Bernie Rieder, whose molecular gastronomy creations
were enthusiastically received by the guests. In other target destinations there were performances by
the “Vienna Art Schrammeln” playing popular music for violins, guitar and accordion, and the “Vienna
Art Orchestra”. Networking events of this kind have led to the development of follow-up projects, such
as the cooperation between two television stations in Sarajevo and Vienna.
                                                                                                      nd
Several times a year Compress organises the Hörbiger Cultural Salon at the Villa Hörbiger. On 22
                  th
September the 19 Cultural Salon on fashion took place. This “Fashion Show” of a special kind was
opened by the President of the Vienna Board of Education, Dr. Susanne Brandsteidl, serving cultural
exchange between the cities of Vienna and Ljubljana. In addition to the display of garments, the host
country also showcased its literary and culinary accomplishments.

The business lobbying activities for Viennese companies were continued, particularly in the fields of
renewable energy, equipment for sports facilities and underground car parks, public transport
vehicles, telecommunication, and disposal of hazardous material. To this end, Compress did research
and liaison work and organised visits. In 2009 the number of information items on calls for tender
published at www.compresspr.at rose to 3,490, an increase of 12.6 per cent as compared to 2008.

In parallel to this the network has been extended; relations were thus started with the Russian cities
of Sochi and Syktyvkar and Romania's second biggest city, Timişoara.

The international online magazine www.wieninternational.at is published every Thursday and features
political assessments ahead of elections and background reports on current developments in eleven
Central and South-East European states, the EU, CENTROPE, and of course Vienna. The coverage
also ventures outside the mainstream with pieces such as the 2009 series “20 Years after the Fall of
the Iron Curtain” and “Monuments as Monolithic Witnesses” and detailed interviews with opinion
leaders. A further focus is on Vienna's relations with its neighbouring cities and countries. The City
Netting section lists important data on the 11 countries in 13 languages. In addition to an event
calendar, there are prize quizzes. The slide show “wieninternational.at in pictures” gives a
photographic take on various themes in the capitals. 207 editions containing 1,900 articles have been
published since the launch in 2006. In the year under review the number of hits recorded increased
by 55 per cent to a sensational 26,364,614.

Exclusively distributed at Vienna International Airport, 70,000 copies of Enjoy Vienna are personally
handed out every month. In addition, there is direct mailing to 10,000 selected VIP recipients. The
magazine is also available in high-class hotels and various tourist establishments. In terms of
content, Enjoy Vienna turns a monthly spotlight on the City's cultural and tourist highlights. It has a
monthly circulation of 115,000 copies and is published both in German and in English. The incoming
magazine can be accessed via www.enjoyvienna.at or www.wieninternational.at. The current edition
of Enjoy Vienna can be downloaded; an online flip-through function and a free subscription function
are also available. The successful combination of print and online – Enjoy Vienna and
www.wieninternational.at – triggers multiplier effects and is thus particularly effective at positioning
Vienna in a positive light. The resulting cross-media impact is particularly substantial and extends far
beyond the Austrian borders.


Vienna Representative Office China/Hong Kong
At the Chinese Lunar New Year and the handover of the “annual regency from ox to tiger” in China,
all signs continued to point to growth and progress. The starting basis for 2010 is solid and the mood
confident. This undisputed success, however, cannot hide the fact that there are some substantial
problems. Growing pay gaps between the rural population and the urban middle class, enormous
environmental problems, insufficient medical care and social protection, and also general school
education and vocational training continue to be the biggest, albeit not the only problems facing the
party leaders and central government in Beijing.

Economic success is boosting China's political self-confidence, which is becoming ever more clearly
manifest in the cooperation and investment agreements being concluded in Austria's immediate
vicinity. Vienna as host city of the UN headquarters and centre of excellence can contribute to this by
means of its traditional intermediary function. Beijing continues to be very interested in learning more
about the “environmentally friendly metropolis of Vienna with its many international organisations”, a
token of esteem for Vienna from the Middle Kingdom which may also be seen as recognition of the
constant efforts by the Vienna Representative Office (VRO) in China.

In the year under review the Vienna Representative Office implemented 39 projects either
independently or in cooperation with Austrian organisations and participated in 13 trade fairs,
seminars and exhibitions, including among others the Boao Forum for Asia, which is the Asian
counterpart of the Davos Economic Forum. The commitment of the VRO in connection with the
MODUL Private University established in Beijing in 2006 has proven worthwhile, particularly as the
school is now officially recognised. Despite the high tuition fees it will be possible to fill two classes
from the year under review onwards. Furthermore, the Economic Chamber and the City of Vienna
offered training courses for 20 to 30 teachers in the tourism industry. The opening of two shops by
WIEN PRODUCTS companies Wittmann Furniture Workshop and Ludwig Reiter Shoe Factory at the
Jin Bao Place Shopping Mall in Beijing marked the successful conclusion of years of effort on the part
of the Vienna Representative Office.

In the year under report nearly 30 Chinese delegations from various specialist fields visited Vienna.
Assistance rendered to interested Chinese investors at the Vienna location declined in 2009, though
the number of investment enquiries rose. Negotiations were successfully concluded with several
firms, while talks with other enterprises are still ongoing.

The VRO prepared 23 detailed and/or separate reports for the respective Viennese departments. The
trilingual database contained more then 6,000 contacts by the end of the year.

Press activities are another essential and important part of the Vienna Representative Office's work.
In the Hong Kong and China media – as far as ascertainable – free coverage/reports on Vienna and
the Viennese business sector with an equivalent advertising value of around 3.1 million euro were
published at the initiative of the VRO. In May a TV crew from Cable-TV Hong Kong travelled to
Vienna for 14 days; the documentary on Vienna consisting of four 30-minute episodes was given a
prime-time airing in Cantonese in Hong Kong and the neighbouring province of Guangdong
(population 100 million) in June and has already been repeated twice in the meantime.

The numerous tasks of the VRO include working the market in additional destinations. Vienna was
promoted as a centre of research and education, particularly in India, Vietnam and the Philippines. In
Singapore the Representative Office was present at trade fairs on behalf of Viennese companies,
delivering location marketing presentations for the city to coincide with the Viennese Opera Ball.
The Representative Office is an official representation of the City of Vienna and the Vienna Economic
Chamber in the People's Republic of China and the Special Administrative Regions of Hong Kong
and Macao. It also represents the Vienna Tourist Board and the Vienna Business Agency.


Vienna Representative Office Tokyo
2009 was characterised by numerous events in the course of the Austria-Japan Year, many of which
were implemented or co-organised by the Vienna Representative Office (VRO) (see the respective
chapter).

The Super Japan Dance Cup attracted 1,500 competing couples and a total of some 30,000
spectators. The Mayor of Vienna's trophy was presented to the winners in the Professional Standard
class. In cooperation with the Vienna Architecture Centre and Mitsui Fudosan Co. Ltd., the exhibition
“Kokoro Odoru Wien Kenchiku no Tabi – enchanting architectural journey through Vienna” was
showcased at the “open! Architecture” festival in Nihonbashi-Tokyo. The exhibition was advertised on
Metrolink buses for one month.

A premiere took place at the La Foret Museum Roppongi, where a WIEN PRODUCTS fashion show
attracted more than 600 trade visitors. In addition to Anna Aichinger, Edwina Hörl, Hartmann
Nordenholz, Rosa Mosa, Rose Beck and Wilfried Mayer, products by Mühlbauer, Ludwig Reiter and
Florian were featured. Furthermore, the VRO organised a B2B Day at the Omotesando Hills fashion
mecca. To coincide with the WIEN PRODUCTS exhibition held at the Takashimaya department store,
original scores by Mozart and Haydn were on display to mark Haydn Anniversary Year. 400 VIPs and
high-end customers enjoyed the WIEN PRODUCTS business-to-business exhibition entitled “What is
behind – the Vienna Imperial Treasury” at the Austrian ambassador's residence.

Japanese people associate Austria with year-round cultural and musical offerings in a lovely
landscape. Advertising modern themes such as architecture, design and fine dining in combination
with these traditional concepts guarantees an element of surprise. It was against this backdrop that
“Spot on Vienna”, Vienna's biggest contemporary contribution to the Austria-Japan Year, was
launched, showcasing product and furniture design as part of the Tokyo Design Week. The Vienna
Representative Office performed the necessary PR activities in the run-up to all these exhibitions
through the daily newspaper with the highest circulation, Yomiuri Shimbun.

The Giant Wheel project in the popular Tokyo leisure district of Odaiba projected the message “Fly to
Wien/Fly to Austria/Spot on Wien/Spot on Austria” in coloured lighting effects on a Giant Wheel. This
campaign reached a potential overall number of 13 million people.

A two-hour programme on Vienna was aired on TBS/Tokyo Broadcasting, one of Japan's biggest
television stations. The programme focussed on the 2009 Vienna Philharmonic Week in Japan/Daiwa
House Special, with two famous Japanese actors giving a tour of Vienna. In the run-up the elaborate
production was advertised in the media and on all Tokyo's metro lines.

The JATA World Tourism Congress is one of the most important international events in the field of
tourism marketing, being attended by tourism industry professionals from all over the world. The JATA
World Travel Fair was held in parallel. 110,000 persons participated, and the VRO shared a stand
with the Austrian Tourist Office. Accounting for 268,000 overnight stays (+7.7 per cent as compared to
the previous year) and 123,000 guests (+2.6 per cent as compared to the previous year), Japan
continued to be an important source market for the Vienna Tourist Board.

The Representative Office Tokyo is the official representation of the City of Vienna and the Vienna
Economic Chamber in Japan and is primarily active in tourism, business and culture. ■
International organisations

30th anniversary of Vienna International Centre
      rd
On 23 August, 1979 the Vienna International Centre was inaugurated. In August of the year under
review a special ceremony was held, which was attended by UN Secretary-General Ban Ki-moon and
the highest representatives of the Republic and the City of Vienna. Speaking at the event, Mayor Dr.
Michael Häupl emphasised the importance of the Vienna-based international organisations for
Austria’s reputation. In addition, the prominent structure has shaped the skyline of modern Vienna.

To coincide with the anniversary activities, the City of Vienna’s UN exhibition was redesigned and will
now go on display in several shopping centres and in 2010 also at Vienna International Airport in
order to inform people about the UN headquarters at Vienna.


International Ombudsman Institute
The Austrian Ombudsman Board has taken over the General Secretariat of this organisation (IOI),
and thus another international organisation has settled in Vienna. The IOI is responsible for the
cooperation of 190 Ombudsman institutions in 75 countries. Ombudsman Dr. Peter Kostelka is the
Secretary General. The fields of training, joint research and cooperation with other organisations are
particularly fostered. The organisation’s major tasks are to fight corruption and promote the rule of
law. The IOI was founded in 1978; ombudsman is a Swedish word meaning representative.


UNECE – United Nations Economic Commission for Europe
Vienna was the venue of an International Forum on energy efficiency in housing, whose participants
included the European umbrella organisation of non-profit housing construction associations. The
Forum was a follow-up to a previous conference that was held in Sofia and discussed challenges and
benefits of energy efficiency in housing. The event was opened by Deputy Mayor Dr. Michael Ludwig,
who referred to the intensive exchange of knowledge with cities within and outside Europe.
Incidentally, one fifth of all subsidised residential buildings built in Vienna are based on zero energy
house design.

The major aim of UNECE, which was set up in 1947, is to promote economic integration, and its
tasks also include housing and energy. Its member states are 56 countries in Europe, the CIS and
North America. For Austria, Municipal Department 50 (Housing Promotion and Arbitration Board for
Legal Housing Matters) chairs the Committee on Housing. UNECE is located at the UN headquarters
in Geneva. The former Slovak foreign minister Ján Kubiš is the Executive Secretary.


UN-HABITAT
World Habitat Day is observed every year on the first Monday in October. In Vienna, at the
Planungswerkstatt exhibition centre, an event under the theme “Planning our urban future” took
place, focussing on the role of housing construction in the planning of sustainable cities.

UN-HABITAT was established in Vancouver in 1978 and is concerned with urban development and
the prevention of homelessness. UN-HABITAT reports to the United Nations General Assembly, and
its Executive Director is Dr. Anna Kajumulo Tibaijuka of Tanzania.


Vienna Service Office
The Vienna Service Office at Vienna International Centre organised trips for UN employees to the
Vienna waterworks, the Roman Museum, the Haydn House and the Lobau National Park Centre. On
the occasion of the Hospitality Afternoons in the autumn, the Executive Office for the Coordination of
Climate Protection Measures answered questions and provided information concerning the City of
Vienna’s Climate Protection Programme. At the Experts Days, Municipal Department 35 (Immigration,
Citizenship, and Registry Offices) provided advice to UN employees concerning right of residence
and citizenship, while some 100 participants attended a presentation by the criminal advisory service
of the Vienna police. All these initiatives aimed to help newly arrived people from all over the world
get acquainted with Vienna. At the end of the year the City of Vienna again presented the United
Nations with a Viennese Christmas tree decorated in traditional rustic style, which was provided by
the Municipal Department of Parks and Gardens.


Other activities
During the “Vienna City Welcomes”, staff of the international organisations were invited to Vienna City
Hall where they were given important information for their stay in Vienna in informative talks.
Employees of the United Nations and members of Vienna’s French-speaking Friendship Association
were offered courses imparting basic German skills and excursions to learn about the services
supplied by the City of Vienna. In the pre-Christmas period the United Nations Women’s Guild
organised its annual bazaar, the proceeds of which went to children’s aid projects.

For the first time a joint workshop was organised with Webster University and the international
organisations in Vienna: staff of diplomatic representations were trained in communication with the
IOs, the Austrian authorities and among themselves. The seminar lasting several days was an ideal
forum towards developing future cooperation.

Continuing its longstanding cooperation with the United Nations Information Service (UNIS) and
OPEC, the City of Vienna made a contribution to the Talespin project: an invitation to schoolchildren
to discuss key issues on the topic of mother tongue and cultural identity. The celebatory kick-off event
presented fantastic narrative musical performances at Vienna’s Leopold Museum.

A newsletter published in two languages several times a year addresses and informs the international
community in Vienna about current activities, projects and affairs of the City. ■
The Vienna Tourist Board

www.wien.info


2009: 9.8 million overnight stays by visitors to Vienna
Following six record years in a row, 9,843,000 overnight stays (-3.8 per cent) marked Vienna's
second-best result ever in spite of the difficult economic climate. The net overnight stay revenue of
Vienna’s hotels and accommodation providers amounted to € 425 million, which, while corresponding
to a 12.4 per cent decrease as compared to 2008, still constituted the third-best annual result overall.


TV advertising reaches 155 million households
As the global economic downturn suggested increased competition in tourism in 2009, the Vienna
Tourist Board upped its marketing budget by € 1.5 million to a total of € 17 million. These additional
funds were earmarked exclusively for direct-to-consumer advertising comprising not only print
supplements and online campaigns, but, for the first time ever, also TV advertising on a large scale.

A 25-second ad featuring the slogan “Swing Into Spring – Vienna” was launched in March. Over a
two-month period it was aired 342 times on CNN, reaching more than 147 million households in
Europe, Africa and the Middle East. A “Fall for Vienna” ad was prepared for September, being shown
on the Euronews channel as well as on CNN and thus getting the message across to a total of about
155 million households. 45-second versions of both ads were produced additionally to be shown in
cinemas all over Paris.


Ads in 195 million newspaper copies
In classical advertising campaigns, ads and supplements were placed in a total of 195 million
newspaper copies in 18 countries. Poster advertising was placed in a wide range of different sites,
from megaboards to illuminated display cases, in 24 cities in 14 countries. Some 200 different print
items defining Vienna’s visual image on the world markets (brochures, leaflets, posters) were
produced in 18 languages (total print run of approx. 10 million copies). The 24-page Vienna Journal
was once again produced in six languages (German, English, Italian, French, Spanish and
Japanese), with a total print run of 440,000 copies.


"Mobile" advertising ñ from taxis to aircraft
In terms of special advertising formats, highly diverse activities were undertaken in 16 countries.
Among the vehicles on the road advertising Vienna as a tourist destination were 250 taxis in Paris
and 130 in London, buses in London (250), Barcelona (25), Stuttgart (21), Düsseldorf (16), Austria
(15), Rome (6), Berlin (4) and Milan (2), as well as trams in Rome, Milan, Barcelona and Linz. To
advertise the Life Ball, the Vienna Tourist Board blazoned an AUA jet with the slogan "Love Life. Live
                                                                                               th
Vienna“, a message that was transported by aircraft to New York, Bangkok and Tokyo from 7 May to
   th
10 June.


Online campaigns in 27 countries
60 online advertising campaigns were run in 27 countries (19 European countries as well as the USA,
Canada, Australia, Japan, Turkey, China, India and the Republic of Korea), focusing on themes such
as spring, the Haydn Year, summer open air events and the Danube Island Festival, "Vienna: Wine &
Design“, Advent, Christmas, New Year and the ball season, as well as imperial tradition, cultural
highlights, and wining and dining. In many cases the Internet campaigns were carried out in
conjunction with partners, among them airlines such as Austrian Airlines and Air Berlin, or major tour
operators and Internet travel portals such as Lastminute or Expedia.

Alongside these thematic campaigns, the website www.wien.info was made easier to find by means
of a search engine marketing campaign run in 15 countries on Google, Baidu, Yandex and Seznam.
The campaign generated 335,492 clicks in total, contributing to the record figure of 20.1 million page
impressions in 2009.


Revamped presence on the World Wide Web
In June 2009, the Vienna Tourist Board launched a new version of its B2C site www.wien.info.
Updated to the latest standards of technology, the website now boasts more interactive features,
improved usability and accessibility for all. Available in ten European languages – with Romanian a
recent addition – plus Arabic and Japanese, some 5,500 articles on the redesigned site offer in-depth
information to tourists and anyone interested in Vienna. New interactive features include user
recommendations, contacts to the editorial team and integration of content into a personisable
“myVienna travel plan”, while old favourites such as the event database and hotel Search&Book
function have of course been retained. On average, the B2C site attracts some 180,000 unique users
per month.


Special-focus campaign: Haydn Year
                                          th
Advertising for the Haydn Year 2009 (200 anniversary of the composer’s death) was managed by
the working group ArGe Haydn 2009, which besides the Vienna Tourist Board also comprised the
regional tourist boards of Burgenland and Lower Austria, the Austrian National Tourist Office, and the
Hungarian city of Sopron. The campaign, which had been launched back in 2008, was continued with
increased vigour in Germany, Switzerland, Great Britain and Hungary, markets with high levels of
affinity for Haydn's music, comprising direct mail campaigns, ads, banners, write-in competitions,
newsletters and cooperative ventures such as a CD booklet branded in conjunction with Universal
Music in Germany.


"Cooking with Friends" and "City Shades" at the ITB
“Cooking with Friends” was the motto of an event hosted by the Vienna Tourist Board at the Berlin
“Kochatelier” on the eve of the ITB, Europe's leading tourism trade fair. Deputy Mayor Renate
Brauner and Vienna Tourist Board Director Norbert Kettner were pleased to welcome 40 VIPs from
the travel industry who were willing to test their cooking skills on a typically Viennese menu. Award-
winning Viennese chef Martina Willmann and experienced vintner Fritz Wieninger placed their
theoretical and practical expertise in fine wining and dining at the disposal of the participants.

“City Shades: Vienna, Moscow, New York”, an installation created by designer Maxim Velčovský,
made the exhibition space of the Vienna Tourist Board stand out from the crowd at the ITB. Using
parts of chandeliers and drinking glasses provided by Viennese glass manufacturer Lobmeyr, the
Prague-based design shooting star recreated the skylines of three cities where you are bound to
come across impressive Lobmeyr products like the chandeliers at the New York Metropolitan Opera
and the Kremlin in Moscow, not to mention the many delightful examples of top-quality glasswork
found throughout Vienna.


India meets Vienna
The “India meets Vienna” workshop gave 20 representatives of major Indian travel agencies and tour
operators an opportunity to get to know Vienna up close and personal. Besides meeting with 18
tourism service providers from Vienna, their agenda also included guided tours, sightseeing, visits to
the Prater and to a Heuriger wine tavern. “India meets Vienna” was hosted jointly with the Austrian
National Tourist Office, Austrian Airlines, Arcotels, Austria Hotels, Schönbrunn Palace, Schönbrunn
Zoo, Vienna Giant Wheel, Palais Events, MuseumsQuartier, Oldtimer City Tours and Majestic
Imperator.


Strong presence in Japan
“Spot on Wien – Flashing Austrian Design and Music” was the motto of Austria's contribution as guest
country to the 2009 “100% Design Tokyo” exhibition. As the initiator of this project, the Vienna Tourist
Board, partnering with the Austrian National Tourist Office and evolve I impulse (aws), arranged a
                              2
stunning presence on 150m of exhibition space at this trade fair which attracts a lot of attention from
international design, architecture and lifestyle media, as well as organising performances at various
clubs in Tokyo. This large-scale presence, designed and implemented by creative project company
JULAND BarcelonaVienna, was part of a wide-ranging presentation of Austria in Japan launched to
commemorate 140 years of diplomatic relations between these two countries. The main focus being
on contemporary creative work from Vienna and Austria, the scope of “exhibits” ranged from furniture
and lighting fixtures to tableware and everyday articles to recent creations in the field of music. From
among 250 contributions submitted from all over Austria, an internationally recognised jury selected
34 items created by 23 designers and six design companies.


Trade fairs, workshops and product placements around the globe
The marketing management team of the Vienna Tourist Board continued to work the individual
markets to ensure that Vienna was well represented in international destination marketing
programmes. In 2009, the team travelled to 32 countries on 87 occasions, represented Vienna at 28
trade and consumer fairs, held 54 workshops for foreign travel agencies and 120 special
presentations and made sure that Vienna’s tourist industry was duly involved in all relevant events.

In addition, the team organised 32 product placements with partners from the consumer goods and
services sector in 21 countries (16 European countries plus Australia, China, Japan, Russia and
Ukraine) and staged 17 events for end customers in nine countries. In Vienna, the team attended to
3,136 travel agency reps from 31 countries. In April, a major cross-marketing campaign was
organised in Russia together with Austrian shoe manufacturer Högl, involving radio ads, citylights (2
million exposures), posters, leaflets and flyers distributed at seven Högl stores, a newsletter sent out
to 12,500 people, and text messages to 2,000 Högl customers.

Another major product placement took place in Australia, where a “Christmas in Vienna” CD as well
as four performances of Joseph Haydn's masterpiece “The Creation” at the Sydney Opera House
were used to draw attention to music from Vienna. 5,000 copies of a digipack consisting of a calendar
for 2010 and the “Christmas in Vienna” CD with a booklet editorial featuring Vienna were produced in
cooperation with Universal Music and made available for sale in Australia, with TV ads, print ads,
shop displays and online campaigns accompanying the product launch.


International headlines
With the objective of ensuring comprehensive media coverage of Vienna in the international media,
the Vienna Tourist Board’s PR managers played host to a total of 1,025 media representatives from
43 countries, supported them in their research, and organised itineraries: print media sent 408
journalists, electronic media 58 TV and 10 radio teams to Vienna. In addition, 58 PR events on
various tourism-related topics were held in 27 countries. By the end of January 2010 alone, the
Vienna Tourist Board had received clippings evidencing 2,800 reports in respected daily newspapers
and weekly and monthly magazines, with many more to follow, and Vienna also enjoyed prolific
coverage online as well as on radio and TV.
Bringing international conferences to Vienna
The Vienna Tourist Board’s congress office, the Vienna Convention Bureau – which actively
canvasses for congresses and corporate events (company meetings and incentives) all over the
world – presented Vienna as a congress venue at 25 trade fairs and congresses as well as
coordinating the participation of Viennese service providers. In Vienna the Bureau organised
familiarisation trips for a total of 490 congress and incentive executives from 19 countries. The figures
published by the International Congress and Convention Association (ICCA) and the Union of
International Associations (UIA) underlined Vienna’s leading role as an international congress venue.
In the 2009 rankings compiled by these two influential organisations, which cover congresses all over
the globe, the Austrian capital featured at the very top: with 139 events in 2008 Vienna retained its
first place in the ICCA statistics for the fourth time in succession together with Paris and ahead of
Barcelona and Singapore, while in the UIA classification it ranked fourth behind Singapore, Paris and
Brussels.


Vienna Tourist Board's new marketing campaign
At the Vienna Tourism Conference in October, the Vienna Tourist Board presented its new marketing
campaign. The slogan “Vienna – Now or Never” is embedded in a “communication box” frame which
serves both as a high-impact logo and a key element of a new visual concept that presents Vienna
from exciting new perspectives, relying on unusual image details and an innovative take on
aesthetics, with satin-gold hues paying subtle tribute to Vienna's imperial splendour. The new
marketing concept was developed by German agency Jung von Matt/Donau. The first newly branded
ads appeared early in November in high-circulation media in Germany, Great Britain, France, Russia
and Romania. In London, 100 double-decker buses featuring the “Now or Never” message invited
Brits to take a Christmas break in Vienna.


Vienna tourism concept 2015
“100 plus 1 now” is the benchmark formula that summarises the objectives Vienna's tourism industry
is trying to attain by 2015: annual revenue from overnight stays is to grow by € 100 million and the
number of overnight stays by 1 million, based on the record year 2008. “Now” implies positioning
Vienna as a destination where you are bound to miss something if you do not visit it at once. The
long-term concept for developing Vienna as a tourist destination was drawn up by Vienna tourism
experts along with representatives of other fields of industry following a survey of some 11,000
travellers from major target markets. The concept paper, which was presented to the public at the
Vienna Tourism Conference, is available for download at
http://www.tourismuskonzept2015.wien.info/. ■


Wien Products

www.wienproducts.at

WIEN PRODUCTS is an export initiative by the Vienna Economic Chamber to promote Viennese
companies and cultural institutions. As in previous years, the project focus in 2009 was on activities
abroad, with both business-to-business and business-to-customer events. The WIEN PRODUCTS
Service Centre supported partner companies in the planning, organisation and implementation of
these events.

Given the huge success of the cooperation with the German Galeria Kaufhof chain in previous years,
2009 again saw an “Austria/Vienna” week being organised with a focus on products from Vienna and
Styria. The WIEN PRODUCTS companies specialising in gourmet food and wine (Julius Meinl am
Graben, Staud´s Wien, Hotel Sacher, Manner, Heindl, Wien Wein) were featured in Kaufhof’s 26 in-
house delicatessens all over Germany.

For Viennese fashion designers, the WIEN PRODUCTS Service Centre staged a fashion show and a
B2B event in Tokyo, presenting eight Viennese fashion labels (Anna Aichinger, Florian, Hartmann
Nordenholz, Ludwig Reiter, Mühlbauer, Rosa Mosa, Rose Beck, Wilfried Mayer) as well as Japan-
based Austrian designer Edwina Hörl to 500 trade visitors.

WIEN PRODUCTS helped partner companies Augarten, Lobmeyr, Wiener Silber Manufactur, Woka
Lamps and Zur Schwäbischen Jungfrau to explore an entirely new market. At Brazil’s most
prestigious wedding fair, the CASAR in São Paulo, they had the opportunity to present their high-end
products to the Brazilian public and make a lasting impression. At the International Contemporary
Furniture Fair in New York, the WIEN-PRODUCTS companies Augarten, Dorotheum, Lichterloh,
Lobmeyr and Woka Lamps showcased their design products at a joint Austrian exhibition stand,
attracting a lot of interest from US visitors.

2009 being dedicated to relations between Austria and Japan, the WIEN PRODUCTS Service Centre
paid heed to this theme by organising a number of events in Japan. “Vienna Weeks” were staged in
Tokyo’s well-known Takashimaya shopping mall, and an exhibition by Wien Museum was
complemented by a sales presentation featuring Austrian products. In addition, WIEN PRODUCTS
hosted a B2B event at the Austrian Embassy for its partner companies Augarten, Backhausen,
Dorotheum, Lobmeyr, Friedrich Otto Schmidt, Jaronski & Vaugoin and Wiener Silber Manufactur.

The WIEN PRODUCTS Collection was showcased in Vienna for the fourth year running. This
cooperative venture involving both WIEN PRODUCTS companies (2009: Backhausen, Lobmeyr,
Köchert, Schullin, Skrein, Wiener Silber Manufactur) and external designers was presented at the
Lichtenstein Museum in Vienna in the autumn of 2009, to coincide with the opening of Vienna Design
Week. International journalists had been invited to Vienna: for the delegation from China the focus
was on Wine & Design, while fashion was the key theme for the media representatives from Japan.

Marketing activities in 2009 involved cooperation with the following media: A La Carte Magazin,
Austrian Travel Magazine, Cercle Diplomatique, Dancers, Diva, Enjoy Vienna, Falstaff, Fleisch, Gault
Millau, Geheimes Wien, Jewel, Vienna Heart of Europe, peng!, Salute to Vienna, Society, Vienna
Deluxe Magazin, Weekend, Deutsche Wirtschaftswoche, etc. The main focus was on promotional
activities in international print media, with advertisements being placed in the following titles: Austrian
Travel Magazin & Hotel Guide, Ball Total, Enjoy Vienna, Salute to Vienna, Cercle Diplomatique,
Dancers Magazin, Festspiele Magazin, First Class Hotel & City Guide, Österreich-Russland Business
Guide, Time Out Vienna, Shopping Wining & Dining, Travelguide China, Vienna Magazin, and
Wirtschaftsblatt Deluxe.

WIEN PRODUCTS was again represented in the “Magic of Advent in Vienna” coupon booklet and
continued its marketing cooperation with the “Magic of Advent in Vienna” website in 2009. The
coupon booklet was again distributed to numerous foreign journalists. The cooperation with the
Tourist Info Office on Albertinaplatz (WIEN PRODUCTS window displays, showcases and touch-
screen terminal) – now in its tenth year – again showed a very positive development in line with
growing visitor numbers. ■
District partnerships and activities

4th Municipal District – Wieden
          th
Vienna’s 4 district entered a new partnership with Haskovo, a town located in the southeast of
Bulgaria, not far from the borders with Greece and Turkey. Haskovo with its richly varied cultural life
has a long and diverse history dating back to ancient times. Besides classical agriculture, the region
surrounding the administrative centre boasts a broadly diversified small business sector. A delegation
headed by District Chairwoman Susanne Reichard visited Haskovo, where an agreement on
cooperation in the fields of culture and education was concluded. In November, Mayor Georgi Ivanov
came to Vienna on a return visit.


9th Municipal District – Alsergrund
The district maintains a partnership with the Japanese town of Takarazuka, known as a centre of art
and culture. The children’s and youth choir “The Little Singers of Takarazuka” staged the final concert
of their tour of Europe in Vienna’s Alsergrund district. The concert was given in the traditional setting
of Schubert’s birth house in Nussdorfer Strasse in the presence of District Chairwoman Martina
Malyar.


11th Municipal District – Simmering
A number of primary schools and cooperative secondary schools continued to foster their established
contacts with schools in Kraków and Brno. Exchange teachers came from Latvia, Sweden, Slovenia
and Slovakia.


12th Municipal District – Meidling
                           th
Meidling celebrated the 15 anniversary of its district partnership with the Japanese town of Gifu,
which, being a centre of the Japanese fashion industry, maintains close contacts to the Hetzendorf
School of Fashion. The partnership established in 1994 was renewed in the context of a celebratory
event. In the evening the Gifu Symphony Orchestra gave a concert in the Golden Hall of the Vienna
Musikverein.


13th Municipal District – Hietzing
Comparable problems in the field of environmental protection and silviculture prompted the Hyogo
Prefecture in Japan to seek cooperation with Vienna with regard to the Tanba-no-mori forest area
back in 1989. The partnership agreement was concluded at the Hietzing District Council offices. In
2009 a delegation visited Vienna and made an excursion to the “friendship oak” in the Napoleon
Forest. A delegation from Hietzing made a return visit, and also visited Habikino, a municipality with
some 121,000 inhabitants in the Osaka Prefecture with which Hietzing has maintained a partnership
since 1995. This delegation further visited the Tokyo district of Toshima as well as Sapporo.


14th Municipal District – Penzing
During the Advent season, a delegation visited Penzing’s partner district Prague 6. The participants
decorated and auctioned off Christmas trees, the proceeds being donated to an institution for
mentally handicapped people. An encounter between headteachers and learners of German was
organised within the context of a newly launched school partnership initiative.
16th Municipal District – Ottakring
Within the framework of the Japan-Austria Year, a Hiroshima memorial stone was set up on Richard-
Wagner-Platz. The stone formed part of the remains of the former municipal building destroyed when
                                      th
the atomic bomb was dropped on 6 August 1945. The City of Hiroshima dedicated the stone to the
youth author Karl Bruckner, a resident of Ottakring, who in his book “Sadako Wants to Live” recounts
the touching story of a girl dying of leukaemia caused by atomic fallout.

The school partnership launched in 2006 by the Wiesberggasse cooperative secondary school with
the Escuela Ottakring in Managua was continued in the reporting year. Wall panels illustrating the
                                        th
activities around the previous year’s 20 anniversary celebration of the district partnership with Barrio
Villa Austria were set up in Nicaragua’s capital. On the occasion of a visit to Vienna, headteacher
Berna Lila Sanchez reported that the school benefiting from generous support from the Ottakring
Partnership Committee now educates the record number of 925 children. The Children’s Festival in
September was held against a backdrop of Latin American rhythms played by Fusion Latina. The
Herbststrasse Fashion School designed and sold fashion clothing, the proceeds being donated for
ordering school uniforms.


17th Municipal District – Hernals
A Japanese children’s choir from the partner municipality Fuchu, a city within the Tokyo Prefecture,
opened the Hernals District Festival. The summer months witnessed the traditional mutual youth
exchange. In the autumn of 2009, the Friendship Association visited the partner city.


18th Municipal District – Währing
In Kiev, District Chairman Karl Homole and his counterpart Viktor Pylypshyn in May once again
renewed the partnership agreement with the city district of Shevchenko. In September, a Ukrainian
delegation visited Vienna to gather information on organisational aspects of the European Football
Championship and a youth group presented a cultural programme.


19th Municipal District – Döbling
       th
The 25 anniversary of the signature of the sister agreement between Setagaya and Döbling, which
was renewed in the autumn, was commemorated with mutual visits. In December Döbling delivered
musical greetings to Japan, presenting works by Mozart, Schubert and Haydn, a touching highlight of
the event being “Silent Night” sung by children together with the audience.


21st Municipal District – Floridsdorf
The traditional Cherry Blossom Festival jointly organised by the Japanese embassy with Vienna’s
Forestry Office on the Danube Island was again celebrated in the spring. Young people and host
family mothers visited the sister district of Katsushika in Tokyo within the framework of the annual
exchange programme. A Tora-san Park was inaugurated in Floridsdorf. The Japanese actor Kiyoshi
Atsumi portrayed the film character Tora-san in 48 of the highly popular Tora-san series of films made
between 1968 and 1996. Part of the shooting of “Tora-san in Vienna” in 1989 took place in a Heuriger
wine tavern in Strebersdorf.

An exchange of visits took place with the Budapest sister district of Angyalföld. Delegations from the
Republic of Korea and from Beijing also visited Floridsdorf.
23rd Municipal District – Liesing
                                                                                                     th
Several partnership meetings at both the political and administrative level were held with the 15
district of Budapest and the Montenegrin city of Ulcinj. Activities were also continued within the
framework of the school partnerships and youth football tournaments.

At the cultural level, a music ensemble from Liesing staged a guest performance in Ulcinj and the
men’s choir of Atzgersdorf gave a concert in Budapest. Montenegrin painters exhibited works in
Vienna. In Liesing two historians reported on “Austrian-Hungarian fortifications in Montenegro”. ■


The Association of Austrian Cities and Towns
Founded in 1915, the Austrian Association of Cities and Towns represents the municipal interests of
246 Austrian cities and towns. In Austria, 65 per cent of the population and 71 per cent of jobs can be
found in urban areas. Along with the Austrian Association of Municipalities, Österreichischer
Städtebund is an important point of contact for the Austrian federal and regional governments and as
such is expressly mentioned in Austria’s Federal Constitution (Article 115, paragraph 3). Its Executive
Committee and 40 technical committees address a range of topics, such as finances, legal and social
matters, education, mobility, land-use and regional planning, as well as European affairs. The
President of the organisation is Dr. Michael Häupl, Mayor of Vienna; the Vice-Presidents include Dr.
Franz Dobusch, Mayor of Linz, Markus Linhart, Mayor of Bregenz, Siegfried Nagl, Mayor of Graz,
and Dr. Heinz Schaden, Mayor of Salzburg; the Secretary General is Dr. Thomas Weninger.

Österreichischer Städtebund is not only a member of the Council of European Municipalities and
Regions (CEMR, see the respective chapter), but also carries out a number of other international
activities. Within the framework of the know-how transfer programme organised by KDZ, the Centre
for Public Administration Research, two seminars on EU rapprochement and e-government were
hosted in Vienna jointly with NALAS, the Network of Associations of Local Authorities in South
Eastern Europe. Another seminar dedicated to the development of associations of cities and towns
was held in Belgrade. Österreichischer Städtebund organised a host of projects in Bosnia-
Herzegovina, Macedonia, Montenegro and Armenia in cooperation with the Austrian Development
Agency (ADA), the most frequent themes being good governance, social institutions, regional
development, environmental protection, and cultural matters.

Österreichischer Städtebund has set up an office at the Permanent Representation of Austria in
Brussels.
                                                                        th
The towns of Kapfenberg, Leoben and Bruck an der Mur hosted the 59 General Assembly
(Städtetag) in Bruck an der Mur. The event was officially opened by Austrian Federal President Dr.
Heinz Fischer. The keynote speech, which was delivered by Dr. Christian Ude, Mayor of Munich,
addressed the enormous challenges cities and towns are facing in these times of financial crisis.
Four workshops on services of general interest, regional cooperation, financing of social services,
and education and training provided an opportunity for more in-depth debate. ■
Index of countries, regions and cities
A

Aachen ................................................................................................................................................................................................ 33

Aarhus ................................................................................................................................................................................................. 51

Abu Dhabi............................................................................................................................................................................................ 30

Albania ..................................................................................................................................................................................... 18, 24, 53

Alba Iulia ............................................................................................................................................................................................. 13

Alpbach ............................................................................................................................................................................................... 24

Amman ................................................................................................................................................................................................ 53

Amsterdam ................................................................................................................................................................... 13, 35, 36, 40, 42

Andalusia ............................................................................................................................................................................................ 19

Angyalföld............................................................................................................................................................................................ 74

Ankara .......................................................................................................................................................................... 16, 29, 38, 41, 46

Aranjuez .............................................................................................................................................................................................. 15

Argentina .................................................................................................................................................................................. 42, 43, 44

Armenia .............................................................................................................................................................................. 22, 33, 38, 75

Arusha ................................................................................................................................................................................................. 52

Athens .......................................................................................................................................................................... 16, 22, 24, 38, 56

Atlanta ........................................................................................................................................................................................... 25, 27

Auckland ............................................................................................................................................................................................. 23

Australia ...................................................................................................................................................... 19, 21, 35, 44, 55, 65, 67, 68

Azerbaijan ........................................................................................................................................................................................... 46

Azores ................................................................................................................................................................................................. 13




B

Baden-Baden....................................................................................................................................................................................... 39

Bad Ischl ............................................................................................................................................................................................. 15

Bad Langensalza ................................................................................................................................................................................. 41

Bahrain ................................................................................................................................................................................................ 18

Baku .................................................................................................................................................................................................... 16

Bangkok ........................................................................................................................................................................................ 40, 65

Banská Bystrica ................................................................................................................................................................................... 18

Barcelona ......................................................................................................................................................... 17, 18, 35, 43, 56, 65, 68

Barrio Villa Austria ............................................................................................................................................................................... 73
Basle ............................................................................................................................................................................ 12, 22, 26, 39, 43

Bavaria ............................................................................................................................................................................................ 9, 46

Beemster ............................................................................................................................................................................................. 15

Beijing .......................................................................................................................................................................... 21, 40, 55, 60, 74

Belarus ................................................................................................................................................................................................ 37

Belfast ........................................................................................................................................................................................... 36, 51

Belfort .................................................................................................................................................................................................. 12

Belgium ......................................................................................................................................................................................... 16, 17

Belgrade .....................................................................................................................................11, 16, 18, 29, 30, 40, 46, 54, 58, 59, 75

Bergen................................................................................................................................................................................................. 16

Berlin ..........................................................................18, 22, 26, 27, 28, 29, 30, 32, 33, 34, 35, 36, 37, 38, 40, 44, 45, 54, 56, 65, 66, 67

Berne ....................................................................................................................................................................................... 18, 33, 38

Bilbao .................................................................................................................................................................................................. 51

Bishkek................................................................................................................................................................................................ 37

Bjelave ................................................................................................................................................................................................ 20

Boao.................................................................................................................................................................................................... 60

Bogotá ................................................................................................................................................................................................. 21

Bologna ............................................................................................................................................................................................... 41

Bonn.............................................................................................................................................................................................. 17, 20

Bordeaux ............................................................................................................................................................................................. 43

Bosnia-Herzegovina ................................................................................................................................................................. 20, 59, 75

Boston ................................................................................................................................................................................................. 22

Brandenburg ........................................................................................................................................................................................ 32

Bratislava................................................................................................. 2, 8, 9, 10, 11, 13, 16, 18, 22, 28, 29, 32, 33, 38, 40, 43, 50, 58

Braunschweig ...................................................................................................................................................................................... 41

Brazil ........................................................................................................................................................................................ 22, 44, 70

Bregenz ............................................................................................................................................................................................... 75

Brighton ............................................................................................................................................................................................... 46

Brittany ................................................................................................................................................................................................ 55

Brno ................................................................................................................................................................................. 2, 9, 10, 20, 72

Brooklyn .............................................................................................................................................................................................. 54

Bruck/Mur ...................................................................................................................................................................................... 14, 75

Brussels ...................................................................... 3, 12, 13, 15, 17, 22, 25, 30, 33, 35, 36, 37, 40, 41, 43, 47, 50, 56, 57, 58, 68, 75

Bucharest ..................................................................................................................................................................... 22, 24, 26, 40, 58

Budapest .................................................................................................................. 11, 16, 18, 24, 29, 38, 41, 44, 50, 51, 54, 56, 58, 74
Bulgaria ........................................................................................................................................................................ 15, 20, 31, 38, 72

Burgenland ......................................................................................................................................................... 9, 10, 13, 18, 25, 48, 66

Burkina Faso ....................................................................................................................................................................................... 18

Bursa ................................................................................................................................................................................................... 15

Bydgoszcz ........................................................................................................................................................................................... 50




C

Ćaćak .................................................................................................................................................................................................. 31

Calgary ................................................................................................................................................................................................ 46

Calheta ................................................................................................................................................................................................ 53

Cameroon............................................................................................................................................................................................ 52

Canada.......................................................................................................................................................................................... 39, 65

Cannes ................................................................................................................................................................................................ 26

Cape Verde Islands ....................................................................................................................................................................... 36, 53

Caracas ............................................................................................................................................................................................... 21

Cardiff.................................................................................................................................................................................................. 51

Carinthia .............................................................................................................................................................................................. 28

Catalonia ............................................................................................................................................................................................. 12

CENTROPE ......................................................................................................................................................... 2, 9, 10, 23, 24, 41, 59

Cervia .................................................................................................................................................................................................. 43

Chernivtsi ...................................................................................................................................................................................... 33, 35

Chile .............................................................................................................................................................................................. 40, 44

China, People’s Republic of ............................................................................ 3, 21, 26, 33, 34, 35, 38, 40, 43, 44, 55, 60, 61, 65, 67, 71

Chongqing ........................................................................................................................................................................................... 55

Cluj-Napoca......................................................................................................................................................................................... 39

Cologne ........................................................................................................................................................................ 25, 26, 33, 43, 44

Colombia ............................................................................................................................................................................................. 21

Constanta ............................................................................................................................................................................................ 15

Cook Islands ........................................................................................................................................................................................ 19

Copenhagen ................................................................................................................................................ 14, 15, 18, 26, 36, 41, 42, 46

Córdoba .............................................................................................................................................................................................. 16

Craiova ................................................................................................................................................................................................ 30

Croatia.............................................................................................................................................................. 24, 27, 28, 31, 33, 39, 46

Cuba ................................................................................................................................................................................................... 44

Cyprus ...................................................................................................................................................................................... 29, 39, 41
Czech Republic .......................................................................................2, 8, 9, 10, 20, 22, 25, 33, 34, 39, 43, 44, 45, 47, 48, 50, 53, 54




D

Damascus ........................................................................................................................................................................................... 41

Darmstadt ............................................................................................................................................................................................ 34

Davos .................................................................................................................................................................................................. 60

Denmark................................................................................................................................................................................... 27, 34, 51

Detmold ............................................................................................................................................................................................... 39

Deutsch-Wagram ................................................................................................................................................................................. 53

Devon .................................................................................................................................................................................................. 38

Dolní Dunajovice ................................................................................................................................................................................... 9

Dongguan ............................................................................................................................................................................................ 21

Dortmund............................................................................................................................................................................ 23, 33, 40, 44

Dresden......................................................................................................................................................................................... 17, 44

Dublin ............................................................................................................................................................................................ 36, 51

Dubna.................................................................................................................................................................................................. 25

Duisburg .............................................................................................................................................................................................. 44

Dunaújváros ........................................................................................................................................................................................ 29

Durrës ................................................................................................................................................................................................. 12

Dushanbe ............................................................................................................................................................................................ 37

Düsseldorf ........................................................................................................................................................ 25, 27, 34, 44, 45, 51, 65




E

East Timor ........................................................................................................................................................................................... 19

Ecuador ............................................................................................................................................................................................... 15

Egypt ................................................................................................................................................................................................... 32

Eisenstadt...................................................................................................................................................................................... 10, 13

Enns ......................................................................................................................................................................................... 13, 29, 32

Erfurt ................................................................................................................................................................................................... 39

Espoo .................................................................................................................................................................................................. 45

Ethiopia ............................................................................................................................................................................................... 52




F

Fejér .................................................................................................................................................................................................... 29

Feldkirch.............................................................................................................................................................................................. 40
Fiji Islands ........................................................................................................................................................................................... 19

Finistère .............................................................................................................................................................................................. 55

Finland ......................................................................................................................................................................... 13, 16, 34, 45, 51

Flanders .............................................................................................................................................................................................. 14

France ....................................................................................................................................... 12, 20, 22, 23, 31, 34, 39, 51, 65, 66, 69

Franche-Comté.................................................................................................................................................................................... 12

Frankfurt/Main .......................................................................................................................................................................... 34, 43, 44

Fribourg/Switzerland ............................................................................................................................................................................ 12

Friedrichshafen .................................................................................................................................................................................... 25

Friuli-Venezia Giulia ............................................................................................................................................................................. 55

Fuchu .................................................................................................................................................................................................. 73

Fukuoka ................................................................................................................................................................................................ 6

Fulda ................................................................................................................................................................................................... 33




G

Garzón ................................................................................................................................................................................................ 21

Gdansk ................................................................................................................................................................................................ 41

Gelsenkirchen...................................................................................................................................................................................... 30

Geneva..................................................................................................................................................................................... 14, 23, 62

Germany .......... 16, 17, 18, 19, 20, 23, 24, 25, 27, 28, 30, 31, 32, 33, 34, 37, 38, 39, 40, 41, 42, 43, 44, 45, 50, 51, 63, 65, 66, 69, 70, 72

Ghana ................................................................................................................................................................................................. 55

Gifu ............................................................................................................................................................................................... 20, 72

Gothenburg ................................................................................................................................................................................... 30, 31

Graz ............................................................................................................................................................................. 21, 32, 39, 55, 75

Great Britain, see United Kingdom

Greece ............................................................................................................................................................................... 22, 24, 34, 72

Grenoble ............................................................................................................................................................................................. 30

Guangdong.......................................................................................................................................................................................... 60

Györ .............................................................................................................................................................................................. 10, 43

Györ-Moson-Sopron ............................................................................................................................................................................ 10




H

Habikino ........................................................................................................................................................................................ 72, 73

Haiti ..................................................................................................................................................................................................... 31

Hallwang ............................................................................................................................................................................................. 13
Hamburg ..................................................................................................................................................... 17, 25, 31, 35, 36, 40, 44, 54

Hannover ....................................................................................................................................................................................... 22, 44

Haskovo .............................................................................................................................................................................................. 72

Helsinki......................................................................................................................................................................... 19, 20, 25, 35, 36

Hiroshima ...................................................................................................................................................................................... 72, 73

Hof ...................................................................................................................................................................................................... 36

Hollywood ............................................................................................................................................................................................ 39

Hong Kong ..................................................................................................................................................................... 3, 25, 31, 60, 61

Hranice na Moravĕ .............................................................................................................................................................................. 50

Hubei ................................................................................................................................................................................................... 35

Huila .................................................................................................................................................................................................... 21

Hungary.................................................................................................8, 9, 10, 20, 22, 24, 29, 31, 37, 39, 42, 44, 45, 47, 48, 55, 66, 74

Hyogo .................................................................................................................................................................................................. 72




I

Iasi ...................................................................................................................................................................................................... 28

Île-de-France ....................................................................................................................................................................................... 12

India ....................................................................................................................................................................... 43, 52, 61, 65, 67, 68

Innsbruck ............................................................................................................................................................................................. 14

Iran ...................................................................................................................................................................................................... 19

Iraq ................................................................................................................................................................................................ 44, 52

Ireland ...................................................................................................................................................................................... 34, 38, 39

Israel .................................................................................................................................................................................... 2, 10, 39, 54

Istanbul......................................................................................................................................................................... 12, 22, 32, 40, 43

Italy ........................................................................................................................................... 16, 21, 22, 23, 39, 43, 50, 51, 64, 65, 69




J

Jakarta .......................................................................................................................................................................................... 22, 40

Japan .............................................................................. 2, 6, 7, 20, 26, 27, 33, 34, 35, 39, 44, 45, 61, 65, 66, 67, 69, 70, 71, 72, 73, 74

Jenin ................................................................................................................................................................................................... 39

Johannesburg ........................................................................................................................................................................... 22, 23, 52

Jönköping ............................................................................................................................................................................................ 12

Jordan ...................................................................................................................................................................................... 31, 33, 44




K
Kanazawa............................................................................................................................................................................................ 15

Kapfenberg .......................................................................................................................................................................................... 75

Karlsruhe ....................................................................................................................................................................................... 40, 41

Karviná ................................................................................................................................................................................................ 50

Katsushika ........................................................................................................................................................................................... 74

Kazakhstan.......................................................................................................................................................................................... 44

Kazan ............................................................................................................................................................................................ 15, 16

Kenya .................................................................................................................................................................................................. 53

Kiev .................................................................................................................................................................................... 11, 16, 55, 74

Kilimanjaro........................................................................................................................................................................................... 52

Kilkenny............................................................................................................................................................................................... 35

Kiribati ................................................................................................................................................................................................. 19

Kocevje ............................................................................................................................................................................................... 50

Korea, Republic ................................................................................................................................................ 25, 27, 33, 42, 44, 65, 74

Kosovo ................................................................................................................................................................................. 2, 10, 22, 46

Köszeg ................................................................................................................................................................................................ 31

Kraków ................................................................................................................................... 2, 10, 11, 18, 29, 30, 40, 50, 56, 58, 59, 72

Kranj .................................................................................................................................................................................................... 50

Krasnoyarsk ........................................................................................................................................................................................ 34

Krems .................................................................................................................................................................................................. 32

Kyoto ............................................................................................................................................................................................. 15, 17

Kyrgyzstan................................................................................................................................................................................ 22, 35, 38




L

Landau .......................................................................................................................................................................................... 33, 37

Landshut ............................................................................................................................................................................................. 39

Laos .................................................................................................................................................................................................... 52

Las Vegas............................................................................................................................................................................................ 33

Latvia ....................................................................................................................................................................................... 25, 34, 72

Laval ................................................................................................................................................................................................... 22

Lebanon .............................................................................................................................................................................................. 44

Leeds .................................................................................................................................................................................................. 51

Leipzig ...................................................................................................................................................................................... 25, 36, 44

Leoben ................................................................................................................................................................................................ 75

Lesotho ............................................................................................................................................................................................... 55
Levél ................................................................................................................................................................................................... 32

Linz ........................................................................................................................................................................ 13, 29, 32, 50, 65, 75

Lisbon.......................................................................................................................................................... 12, 14, 16, 18, 26, 30, 34, 47

Lithuania.............................................................................................................................................................................................. 20

Ljubljana ................................................................................................................................................ 11, 18, 28, 36, 40, 54, 55, 58, 59

Lombardy ............................................................................................................................................................................................ 36

London ........................................................................................................................................................ 22, 25, 26, 33, 35, 37, 38, 

........................................................................................................................................................................................... 39, 40, 65, 69

Los Angeles ......................................................................................................................................................................................... 15

Lower Austria ........................................................................................................................................... 9, 10, 12, 13, 18, 25, 42, 48, 66

Lucerne ............................................................................................................................................................................................... 19

Ludwigsburg ........................................................................................................................................................................................ 36

Lustenau ............................................................................................................................................................................................. 17

Luxembourg ........................................................................................................................................................... 17, 22, 33, 34, 38, 39

Lviv...................................................................................................................................................................................................... 22

Lyon ............................................................................................................................................................................. 15, 25, 27, 41, 43




M

Maastricht ............................................................................................................................................................................................ 18

Macao ................................................................................................................................................................................................. 61

Macedonia ..................................................................................................................................................................................... 31, 75

Madrid ................................................................................................................................................................................ 25, 26, 27, 35

Magdeburg .......................................................................................................................................................................................... 51

Malacca ............................................................................................................................................................................................... 15

Malaysia .............................................................................................................................................................................................. 25

Mali ............................................................................................................................................................................................... 39, 55

Mallorca............................................................................................................................................................................................... 22

Malmö ...................................................................................................................................................................................... 13, 14, 51

Malta ............................................................................................................................................................................................. 31, 34

Managua ............................................................................................................................................................................................. 73

Manitoba ............................................................................................................................................................................................. 12

Manresa .............................................................................................................................................................................................. 51

Maribor ................................................................................................................................................................................................ 55

Marshall Islands................................................................................................................................................................................... 19

Masibambane ...................................................................................................................................................................................... 23
Masovia ............................................................................................................................................................................................... 18

Mattsee ............................................................................................................................................................................................... 36

Mecklenburg-Vorpommern ................................................................................................................................................................... 50

Melk .................................................................................................................................................................................................... 17

Mexico ...................................................................................................................................................................................... 33, 43, 44

Miami ............................................................................................................................................................................................ 26, 38

Miami Beach ........................................................................................................................................................................................ 26

Micronesia, Federated State of ............................................................................................................................................................ 19

Milan ............................................................................................................................................................................ 22, 24, 26, 54, 65

Minsk ................................................................................................................................................................................................... 18

Miskolc ................................................................................................................................................................................................ 30

Mitrovica .......................................................................................................................................................................................... 2, 10

Mochovce ............................................................................................................................................................................................ 45

Modena ............................................................................................................................................................................................... 50

Moldova......................................................................................................................................................................................... 34, 53

Mongolia........................................................................................................................................................................................ 44, 53

Montenegro ................................................................................................................................................................................... 74, 75

Montreal ........................................................................................................................................................................................ 22, 43

Moscow ......................................................................................................................................11, 18, 22, 24, 25, 38, 41, 43, 54, 58, 66

Mumbai ............................................................................................................................................................................................... 22

Munich................................................................................................................................. 19, 20, 22, 25, 27, 31, 35, 36, 44, 51, 54, 75

Münster ......................................................................................................................................................................................... 36, 39




N

Nagoya ................................................................................................................................................................................................ 32

Nairobi ................................................................................................................................................................................................. 33

Nantes ................................................................................................................................................................................................. 14

Naples ................................................................................................................................................................................................. 19

Nara .................................................................................................................................................................................................... 15

Nauru .................................................................................................................................................................................................. 19

Neiva ................................................................................................................................................................................................... 21

Netherlands ............................................................................................................................... 15, 20, 22, 26, 30, 31, 32, 34, 37, 39, 44

Neuchâtel ............................................................................................................................................................................................ 38

Neusiedl am See ................................................................................................................................................................................. 48

Newcastle upon Tyne..................................................................................................................................................................... 40, 51
New Delhi ...................................................................................................................................................................................... 22, 43

New York ......................................................................................................................................... 12, 22, 26, 38, 40, 54, 65, 66, 70, 71

Nicaragua ............................................................................................................................................................................................ 73

Nice ..................................................................................................................................................................................................... 41

Nicosia ..................................................................................................................................................................................... 16, 29, 41

Nigeria ................................................................................................................................................................................................. 53

Nihonbashi .......................................................................................................................................................................................... 61

Nitra ......................................................................................................................................................................................... 13, 38, 51

Niue..................................................................................................................................................................................................... 19

Noordwijk............................................................................................................................................................................................. 22

Norway ................................................................................................................................................................................................ 27

Nové Zámky ........................................................................................................................................................................................ 31

Novi Sad............................................................................................................................................................................. 31, 39, 50, 55

Novo mesto ......................................................................................................................................................................................... 50

Nuremberg .................................................................................................................................................................................... 30, 34




O

Oberstaufen ......................................................................................................................................................................................... 31

Odessa .......................................................................................................................................................................................... 29, 50

Olomouc ........................................................................................................................................................................................ 33, 43

Opatija ................................................................................................................................................................................................. 22

Osaka .............................................................................................................................................................................................. 6, 72

Oslo............................................................................................................................................................................................... 42, 51

Ottawa ................................................................................................................................................................................................. 22

Ouagadougou ...................................................................................................................................................................................... 18




P

Palau ................................................................................................................................................................................................... 19

Palestine ....................................................................................................................................................................................... 39, 53

Papua New Guinea.............................................................................................................................................................................. 19

Pardubice ............................................................................................................................................................................................ 25

Paris .......................................................................................................................................... 22, 32, 33, 35, 36, 38, 41, 46, 64, 65, 68

Pécs .................................................................................................................................................................................................... 38

Pforzheim ............................................................................................................................................................................................ 40

Philippines ..................................................................................................................................................................................... 44, 61
Piedmont ............................................................................................................................................................................................. 16

Piešťany ........................................................................................................................................................................................ 38, 48

Plauen ................................................................................................................................................................................................. 32

Podgorica ...................................................................................................................................................................................... 16, 37

Poland ................................................................................................................................................................ 2, 10, 20, 31, 39, 45, 50

Poprad................................................................................................................................................................................................. 21

Portland ............................................................................................................................................................................................... 43

Portugal .......................................................................................................................................................................................... 16,55

Potsdam .............................................................................................................................................................................................. 32

Poznan ................................................................................................................................................................................................ 51

Prague................................................................................................................ 11, 18, 21, 22, 24, 26, 32, 35, 40, 41, 56, 58, 66, 72, 73

Prešov ................................................................................................................................................................................................. 31

Puebla ................................................................................................................................................................................................. 15




Q

Quebec............................................................................................................................................................................... 12, 16, 22, 43

Quebec City................................................................................................................................................................................... 12, 43

Quito ........................................................................................................................................................................................ 15, 16, 19




R

Rejviz .................................................................................................................................................................................................. 33

Republika Srpska................................................................................................................................................................................. 31

Reykjavik ............................................................................................................................................................................................. 26

Riyadh ................................................................................................................................................................................................. 18

Romania .......................................................................................................................................... 20, 28, 31, 39, 51, 53, 55, 59, 66, 69

Rome ................................................................................................................................................................................. 22, 32, 38, 65

Rotterdam................................................................................................................................................................................. 30, 39, 51

Russia ....................................................................................................................................... 22, 24, 25, 26, 38, 39, 54, 59, 67, 68, 69

Rwanda ............................................................................................................................................................................................... 55




S

Saint Denis .......................................................................................................................................................................................... 35

Salzburg ................................................................................................................................................................. 21, 24, 28, 32, 40, 75

Samoa, Independent State of ............................................................................................................................................................... 19

San Francisco...................................................................................................................................................................................... 25
San Sebastián ..................................................................................................................................................................................... 32

Santiago de Chile ................................................................................................................................................................................ 40

São Paulo ............................................................................................................................................................................................ 70

Sapporo........................................................................................................................................................................................... 6, 72

Sarajevo ........................................................................................................................................................... 15, 16, 20, 22, 30, 58, 59

Saxony ................................................................................................................................................................................................ 32

Schwerin ....................................................................................................................................................................................... 43, 50

Semmering .......................................................................................................................................................................................... 55

Seoul ............................................................................................................................................................................ 22, 24, 27, 39, 40

Serbia ........................................................................................................................................................................... 10, 18, 20, 31, 53

Serle.................................................................................................................................................................................................... 36

Setagaya ............................................................................................................................................................................................. 74

Seville.................................................................................................................................................................................................. 19

Shanghai ............................................................................................................................................................................................. 21

Shenzhen ............................................................................................................................................................................................ 21

Shevchenko......................................................................................................................................................................................... 74

Shkodra ......................................................................................................................................................................................... 54, 55

Sibiu .............................................................................................................................................................................................. 28, 53

Singapore ................................................................................................................................................................................. 34, 61, 68

Skopje ................................................................................................................................................................................................. 16

Slovakia........................................................................... 2, 8, 9, 10, 13, 20, 21, 22, 24, 28, 31, 33, 34, 38, 39, 44, 45, 47, 48, 50, 62, 72

Slovenia ...................................................................................................................................................... 20, 28, 32, 38, 39, 45, 50, 72

Sochi ................................................................................................................................................................................................... 59

Sofia ............................................................................................................................................................................. 22, 37, 51, 58, 62

Solna ................................................................................................................................................................................................... 19

Solomon Islands .................................................................................................................................................................................. 19

Somerset ............................................................................................................................................................................................. 12

Sopron........................................................................................................................................................................................... 10, 66

South Africa ........................................................................................................................................................................ 33, 38, 52, 53

South Bohemia .................................................................................................................................................................................... 36

South Moravia ...................................................................................................................................................................... 9, 10, 32, 54

Spain ................................................................................................................................................................ 16, 22, 34, 35, 39, 51, 54

Speyer ........................................................................................................................................................................................... 18, 39

Stejarisu .............................................................................................................................................................................................. 53

Steyr .................................................................................................................................................................................................... 13
Stockholm ......................................................................................................................................................... 14, 15, 22, 40, 41, 42, 51

St. Petersburg ...................................................................................................................................................................................... 24

St. Pölten ............................................................................................................................................................................................. 10

Strasbourg ........................................................................................................................................................................................... 13

Stuttgart .................................................................................................................................................................................... 39, 44, 65

Styria ........................................................................................................................................................................................ 12, 28, 70

Subotica .............................................................................................................................................................................................. 31

Sulamania ........................................................................................................................................................................................... 52

Sweden ................................................................................................................................................. 12, 19, 22, 34, 37, 47, 51, 62, 72

Switzerland ............................................................................................................... 20, 22, 24, 25, 26, 33, 34, 35, 37, 39, 42, 44, 66, 69

Sydney .......................................................................................................................................................................................... 21, 67

Syktyvkar ............................................................................................................................................................................................. 59

Syria .............................................................................................................................................................................................. 41, 55

Szentendre .......................................................................................................................................................................................... 37

Szombathely........................................................................................................................................................................................ 10




T

Tábor ................................................................................................................................................................................................... 36

Tajikistan................................................................................................................................................................................... 18, 19, 36

Takarazuka .......................................................................................................................................................................................... 72

Tallinn ................................................................................................................................................................................. 18, 20, 36, 37

Tampere .............................................................................................................................................................................................. 51

Tanba .................................................................................................................................................................................................. 72

Tanzania ........................................................................................................................................................................................ 52, 63

Tatarstan.............................................................................................................................................................................................. 13

Tel Aviv-Yafo .................................................................................................................................................. 2, 10, 11, 18, 19, 38, 40, 54

Thailand ................................................................................................................................................................................... 31, 33, 44

The Hague........................................................................................................................................................................................... 15

Thessaloniki ........................................................................................................................................................................................ 24

Thurgau ............................................................................................................................................................................................... 39

Thuringia ............................................................................................................................................................................................. 41

Timiş.................................................................................................................................................................................................... 12

Timişoara....................................................................................................................................................................................... 28, 59

Timor, see East Timor

Tirana .................................................................................................................................................................................................. 16
Tîrgu Mureş ......................................................................................................................................................................................... 31

Tokyo ........................................................................................................................ 3, 6, 7, 20, 22, 25, 27, 61, 65, 67, 68, 70, 72, 73, 74

Tomsk .................................................................................................................................................................................................. 24

Tonga .................................................................................................................................................................................................. 19

Torquay ............................................................................................................................................................................................... 38

Toshima ............................................................................................................................................................................................... 72

Toulouse .............................................................................................................................................................................................. 36

Trieste ................................................................................................................................................................................ 22, 41, 44, 55

Trinidad and Tobago ............................................................................................................................................................................ 38

Trnava ...................................................................................................................................................................................... 10, 13, 31

Tübingen ....................................................................................................................................................................................... 39, 46

Tunis ........................................................................................................................................................................................... 2, 7, 16

Tunisia ............................................................................................................................................................................................... 2, 7

Turin .................................................................................................................................................................................................... 16

Turkey ......................................................................................................................................................... 20, 25, 29, 34, 37, 40, 65, 72

Tuscany ............................................................................................................................................................................................... 21

Tuvalu ................................................................................................................................................................................................. 19

Tyrol .................................................................................................................................................................................................... 28




U

Ukraine ............................................................................................................................................................. 33, 35, 39, 50, 53, 67, 74

Ulcinj ................................................................................................................................................................................................... 74

United Arab Emirates ..................................................................................................................................................................... 30, 66

United Kingdom of Great Britain and Northern Ireland ....................................................................................... 12, 16, 34, 37, 39, 66, 69

United States of America ..................................................................................... 14, 25, 32, 33, 34, 35, 38, 39, 44, 45, 62, 63, 65, 66, 70

Upper Austria ................................................................................................................................................................................. 13, 18

Ushgorod ............................................................................................................................................................................................. 50

Utrecht................................................................................................................................................................................................. 30

Uzbekistan..................................................................................................................................................................................... 31, 37




V

Valencia ............................................................................................................................................................................................... 12

Valparaiso............................................................................................................................................................................................ 16

Vancouver ................................................................................................................................................................................ 23, 43, 63

Vanuatu ............................................................................................................................................................................................... 19
Varese ................................................................................................................................................................................................. 54

Vas ...................................................................................................................................................................................................... 10

Veliko Turnovo ..................................................................................................................................................................................... 15

Veneto ........................................................................................................................................................................................... 20, 50

Venezuela...................................................................................................................................................................................... 21, 44

Venice ........................................................................................................................................................................................7, 26, 41

Verona ................................................................................................................................................................................................. 50

Vietnam .................................................................................................................................................................................... 31, 34, 61

Vilnius....................................................................................................................................................................................... 21, 22, 36




W

Walbrzych ............................................................................................................................................................................................ 50

Warsaw ........................................................................................................................................................................ 15, 18, 30, 33, 54

Wels .................................................................................................................................................................................................... 13

Wiesbaden .......................................................................................................................................................................................... 17

Wuhan ................................................................................................................................................................................................. 21




X

Xian ..................................................................................................................................................................................................... 15




Y

Yerevan ............................................................................................................................................................................................... 38




Z

Zagreb .................................................................................................................................. 11, 16, 18, 24, 32, 40, 46, 54, 55, 56, 58, 59

Zakarpattia .......................................................................................................................................................................................... 50

Zanzibar .............................................................................................................................................................................................. 16

Zhenzhou ............................................................................................................................................................................................ 21

Žilina ................................................................................................................................................................................................... 33

Zug ...................................................................................................................................................................................................... 34

Zurich ................................................................................................................................................ 5, 23, 25, 26, 33, 38, 44, 45, 46, 67
CONTACT
Chief Executive Office of the City of Vienna
Executive Group for International Relations
Director of International Relations
Dr. Oskar Wawra

Friedrich-Schmidt-Platz 3
A-1082 Vienna
Austria

Telephone: +43-1-4000-82 561
Fax: +43-1-4000-7200
E-mail: post@md-ab.wien.gv.at
http://www.wien.gv.at/english/politics/international/index.html




Owner and publisher: Vienna City Administration,
Executive Group for International Relations (MD-AB)

Editor and coordinator: Thomas J. Resch

English translation: Maria Bennett, Sabina Illmer, Angela Parker,
Vera Ribarich, Dagmar Sanjath

Artwork: Headquarter Strnat & Strnat GmbH, 1030 Vienna

Printed by Paul Gerin Druckerei, 1020 Vienna

Press date: 1 March 2010

Printed on eco-friendly paper from
the “ÖkoKauf Wien” sample portfolio

								
To top