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					Important Job Application Information

Thank you for your interest in NHS Tayside vacancies

Please see below Job Description/Specification and General Conditions of Service

Your Application Form must be completed in full. Please note copies of Curriculum
Vitae, Qualifications and Course Certificates will not be accepted at this stage.

Please return your completed Application Form to (quoting
the vacancy reference number in the subject box) or to the postal address given on the
General Conditions of Service.

All completed applications are held in Workforce Services until the closing date. After
the closing date a panel will meet to prepare an interview shortlist. Once this decision
has been made, all shortlisted applicants will be emailed to invite them to attend for
interview. It is important that you check your emails regularly.

This process takes approximately 6 weeks. Therefore, if you have not been contacted
regarding interview within 6 weeks of the closing date, your application has been
unsuccessful and you will receive no further correspondence from Workforce Services


Find out more about living and working in Tayside at:

General Conditions 05.08
                                Catering Department
                    Ninewells Hospital & Royal Victoria Hospital
                            Catering Assistants, Band 1
               Salary Scale: £14,258 - £14,614 per annum pro rata

Working as part of a team, you will assist in the production and service of meals for patients
and staff. You will also undertake basic catering duties to ensure department is kept
hygienically clean.

Informal enquiries to: Steven Ross, Kitchen Manager ext 32639

Hours of work are:- 30 per week Mon – Fri 12.30 – 7.00 pm

Please download the full application pack from

Internal applicants: please download the application pack from Staffnet. Please read the
Important Job Application Information in the Information for Applicants section.

Completed applications should be returned to (quoting the job
reference number in the subject box) or to Workforce Services, NHS Tayside, Level 9,
Ninewells Hospital, Dundee DD1 9SY

Short-listed applicants will be contacted by email. Please check your emails

Please quote reference number – Post 1 – D/LB/157/11

Closing date for receipt of completed application forms – Monday 1 August 2011

General Conditions 05.08
                                NHS TAYSIDE – AGENDA FOR CHANGE
                                        JOB DESCRIPTION

    1.   JOB IDENTIFICATION            Job Title                    Catering Assistant – NHS Tayside
                                       Department / Location        Catering Services, Level 5, Ninewells/Royal
                                                                    Victoria Hospital/Maryfield/Kingscross
                                       Number of job holders        100

    2.   JOB PURPOSE
         To deliver the highest standard of Catering Service within the Hospitals to patients, staff and visitors whilst
         maintaining a clean, safe working environment.


                                           Catering Manager

             Kitchen                        Catering Manager




         NHS Tayside serves a population of approximately 387,000 covering regions including Tayside, Perth and
         Kinross, Angus and North Fife. The Catering Assistant works as part of a multi disciplinary team, delivering a
         high standard of Catering in areas of high activity with frequent change. Staff must be flexible, adaptable and
         work to support other staff who have clinical responsibility to patients.

         The jobholder may be required to work in other organisational catering establishments. The Hospital Catering
         Service provides a multi choice meal service to approximately 3,000 patients per day via a bulk and trayed
         system and a Restaurant service to approximately 3,500 customers per day, and commercial outlets serving
         1,000 customers per day.

         Function catering is also provided daily as required throughout NHS Tayside and to University of Dundee

General Conditions 05.08

    Induction Standards & Code of Conduct
    Your performance must comply with the national “Mandatory Induction Standards for Healthcare Support Workers
    2009” and with the Code of Conduct for Healthcare Support Workers.

                 Carry out all cleaning tasks detailed in work schedules and incidental cleaning as necessary to agreed
                  standards recording compliance where required.
                 Assist in basic food preparation and service (i.e. sandwiches / salads).
                 Working under supervision, assist in the preparation and service of dietary menu items and
                  supplements to patients.
                 Operate cash register at point of service where appropriate.
                 Operate assorted vending units where appropriate.
                 Preparation, service and distribution of snacks, meals and functions to patients, staff and visitors
                  exercising portion control and maintaining the highest standards of presentation.
                 Maintain compliance with NHS Tayside Policies and Procedures, e.g. Food Safety, Hazard Analysis
                  and Critical Control Points (HACCP), Control Of Substances Hazardous to Health (COSHH), Health
                  and Safety, Moving and Handling Regulations.
                 Replenish all supplies of cleaning chemicals/detergents, hand soap, paper hand towels and associated
                 Ensure the correct storage and economical use of equipment, supplies and energy resources.
                 Follow all guidance and training on safe working practices to ensure personal health and safety and
                  that of others, exercising a duty of care.
                 Follow all cleaning procedures to ensure highest standard of cleanliness and hygiene practices.
                 Undertake regular training, as and when required, including yearly food safety refresher training,
                  infection control refresher, manual handling refresher and fire safety lectures, new cleaning
                  methods/procedures and any other training required.
                 Notify supervisor or other relevant staff of faulty equipment, building / equipment repairs,
                  maintenance requirements, requests for chemicals / personal protective equipment / light equipment.
                 Maintain all equipment in a clean and tidy state.
                 Appropriate disposal of waste.
                 Ensure departmental security is maintained which may include locking up procedures at end of shift.
                 Maintain departmental record keeping including HACCP records, weekly and monthly work sheets as
                  tasks are completed, where appropriate.
                 Work together with Department in Performance and Development Reviews.
                 Maintain confidentiality at all times.
                 Demonstrate courteous behaviour.

         Regular communication exists between the post holder and colleagues, supervisors, ward and departmental
         staff, patients, visitors, delivery drivers and other staff within the NHS establishments.
         Communications between the postholder and patients and/or visitors, may also include those persons with
         educational or mental health issues.
         To respect and support people’s equality and diversity.

General Conditions 05.08
         No formal qualifications are necessary, as the post holder will be given training to undertake the job.
         Post holder is required to
              Have the ability to work as part of a team or on own initiative.
              Have the ability to follow instructions.
              Possess good communication skills, including non-verbal communication skills.
              Ability to respond constructively to unpredictable situations.
              Be calm, focused and able to cope with work under pressure.
          Following departmental training, the post holder is required to have/have knowledge of or be proficient in:
               REHIS Elementary Food Hygiene Certificate
               Have a working knowledge of all cleaning skills, procedures and equipment
               Operate mechanical and electrical machinery safely and effectively
               Have a knowledge of Health & Safety Policies and work procedures including COSHH, HACCP and
                  Manual Handling
               Have a knowledge of Catering Department Food Safety Policy and Food and Nutrition Policy
               Interpretation and understanding of Menu cards / Menu system,
               Customer care
               To carry out their work effectively and safely.

                           8.     ESSENTIAL ADDITIONAL INFORMATION


    Examples of equipment, machinery and processes that will / may be used within the department on a daily basis are
    indicated below. Supervisors carry out regular monitoring. Equipment and protective clothing is provided for use.

        Bain Maries, (wet, dry, hot and chilled)
        Beverage dispensers
        Cash Registers, where appropriate
        Mechanical Dishwasher / Potwasher – main kitchen wash-up area/wards
        Loading trays, food items, crockery, cutlery etc. onto moving conveyer belt
        Loading/Manoeuvring patient food service trolleys
        Ovens – Conventional, Combination, Regeneration, Baked Potato and Microwave
        Bulk boilers / Tilting kettles / Bratt pans / Deep Fat Fryer
        Steaming ovens / High pressure steamers
        Food mixing machines / Food blenders
        Refrigerators / Freezers / Chillers / Blast chill units
        Temperature probes / gauges
        Food Slicing / Vegetable preparation machines
        Vending Machines
        Waste Disposal Unit
        Floor Scrubber/Drier / Vacuum Cleaner / Wet Pick-up Machine
        High pressure hoses / steam cleaner

         Responsibility For Records Management

         All records created in the course of the business of NHS Tayside are corporate records and are public records
         under the terms of the Public Records (Scotland) Act 1937. This includes email messages and other electronic
         records. It is your responsibility to ensure that you keep appropriate records of your work in NHS Tayside and
         manage those records in keeping with the NHS Tayside Records Management Policy and with any guidance
         produced by NHS Tayside specific to your employment.

General Conditions 05.08
         Physical Demands
         The job is physically demanding, requiring the post holder on a daily basis to regularly
              Move and handle light and heavy equipment / trolleys on a regular basis throughout the shift, with the
                  necessity to dismantle, clean, assemble and operate bulky kitchen equipment.
              Stock store cupboards with supplies. This involves receiving goods e.g. foodstuffs, disposable /
                  consumables etc. and storing them in appropriate storage areas, in a safe manner.
              Perform repetitive tasks that require co-ordination and dexterity.
              Stand / walk for long periods throughout the shift when cleaning or preparing and serving food items.
              Apply frequent intense physical effort, i.e. manual pot washing, scrubbing etc.
              Lift and transport, moderately heavy containers of hot food items
         Mental Demands
         The post requires frequent concentration and attention to detail throughout the shift period.
              Completion of HACCP records correctly and timeously, recording and understanding temperatures as
              Operation of cash register and cash handling procedures where appropriate to the post
              Reading / understanding menu cards and menu system including therapeutic diets and special
         Emotional Demands
                 The postholder may occasionally be required to deal with complaints from staff, patients and visitors.
                 The postholder may occasionally be exposed to distressed relatives/visitors and aggressive patients /
                  visitors under the influence of alcohol or drugs.
         Environmental Demands
         This post involves frequently working in unpleasant conditions.
             Work in restricted and confined spaces such as plate wash-up and food service areas.
             Exposure to extremes of temperatures, noise and smell.
             Occasional exposure to cleaning chemicals.
             Occasional exposure to clinical items being returned to dept. in error, i.e: sputum cups, bloodied
                 swabs etc.

         Staff are expected to follow closely all guidance, procedures and policies of the Department and Organisation,
         whilst using their own initiative to determine the order of work.


         The job involves strict timescales for production and service. The post holder may be expected to adapt when
         faced with unpredictable and ever-changing situations where workplans have been modified, e.g. equipment
         problems, supplier difficulties etc.

General Conditions 05.08
General Conditions of Service

POST REF NO:                     D/LB/157/11
JOB TITLE/GRADE:                 P/T Catering Assistant, Band 1
LOCATION:                        Catering Dept, Ninewells Hospital

 Conditions of Service     The terms and conditions of service for this post are those
                           determined by the NHS Staff Council.
 Remuneration              The current salary scale for the post is £273.44 to £276.47 per
                           week (pro rata for part-time staff). Placing on the scale on
                           appointment is normally at the minimum but may be higher
                           subject to verification of previous relevant service.

                           Salary is paid weekly by Bank Credit Transfer.
 Hours of Duty             The hours of the post are 30 hours per week.

                           In accordance with Agenda for Change, phased protection
                           arrangements apply to employees transferring from one post to
                           another within their own NHS organisation and within other NHS
                           organisations in the UK, and to full-time and part-time
                           employees, provided the employee is moving to a post with the
                           same full-time hours under the old pay system during the
                           protection period.

                           Start and finish times will be determined by the needs of the
 Superannuation            Membership of the NHS Superannuation Scheme is not
                           compulsory but is open to all staff between the ages of 16 and
                           70 (65 in some instances).

                           The contributions paid are a percentage of superannuable pay,
                           which is essentially basic pay excluding, for example, overtime
                           or travelling expenses.

                           Contribution rates are as follows:

                            Annual Pensionable Pay (Full-time equivalent)     Contribution
                            Up to £21,175.99                                  5%
                            £21,176 - £69,931.99                              6.5%
                            £69,932 - £110.273.99                             7.5%
                            £110,274 plus                                     8.5%

                           Contributions are subject to tax relief and reduced National
                           Insurance contributions. NHS Tayside also makes a substantial
                           contribution towards scheme benefits – currently around 14% of
                           basic pay.
 Annual Leave              On appointment = 27 days (pro rata for part-time Staff) or 5.4
                           weeks per year.

                           After 5 years aggregated service = 29 days (pro rata for part-
                           time staff) or 5.8 weeks per year
                           After 10 years aggregated service = 33 days (pro rata for part-
                           time staff) or 6.6 weeks per year

General Conditions 05.08
                            Public Holidays = 8 days (pro rata for part-time staff) or 1.6
                            weeks per year
 References                 All offers of appointment are subject to receipt of satisfactory
 Occupational Health        All offers of appointment to new entrants to the National Health
 Clearance                  Service are subject to a medical examination.            Medical
                            examinations are arranged and undertaken by the Occupational
                            Health and Safety Advisory Service (OHSAS).
 Rehabilitation of          All current or spent criminal convictions, cautions, warnings or
 Offenders Act 1974         any case pending must be disclosed prior to commencing in
 (Exclusions and            employment as detailed on the application form.
 Exceptions) (Scotland)
 Order 2003                 Please note that having a conviction will not automatically debar
                            you from obtaining employment with NHS Tayside. Careful
                            consideration will be given to the relevance of the offence to the
                            particular post in question. However, if you are appointed, and it
                            is found that you did not reveal a previous conviction your
                            employment may be terminated.
 Disclosure Scotland        Not Applicable

 Immigration, Asylum and    It is a criminal offence for an employer to employ anyone who
 Nationality Act 2006       does not have permission to live or work in the UK.

                            Shortlisted applicants will be asked to produce specific original
                            documentation at interview e.g. Passport, or full birth certificate
                            together with an official document giving the applicants
                            permanent National Insurance Number and name issued by a
                            Government Agency or a previous employer, as well as
                            photocopies of these documents.

 Professional Registration/ New entrants to NHS Tayside will be required to achieve the
 Induction Standards & Code mandatory Induction Standards for Healthcare Support Workers
 of Conduct                 (HCSWs) in Scotland and comply with the Code of Conduct for
                            HCSWs throughout your employment.

 Smoking Policy             Smoking is prohibited within NHS premises and grounds.
 Applications               Completed forms should be returned to:

                   quoting the job reference in the
                            subject line

                            or Workforce Services, Level 9, Ninewells Hospital, Dundee
                            DD1 9SY

                            By closing date of Monday 1 August 2012

General Conditions 05.08

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