child CL lowest fare level adult ZM child CM ZED MIBA Forum by jennyyingdi

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									                             ISTA GUIDELINES FOR EMPLOYEE TRAVEL

ZONAL FARE CONCEPT and DISCOUNTED FARE CONCEPT FOR EMPLOYEE DUTY TRAVEL
                          MIBA = Multilateral Interline Business travel Agreement
MIBA definition
                          Space Available Business & Economy class (optional)
                          No-fare, free standby……………CID00S2, YID00S2
Types of MIBA
ticket types and          Confirmed Business & Economy class (optional)
fares                     Discounted bookable..…………..CID50S1, YID50S1
                          No-fare, free bookable..……….. CID00S1, YID00S1
                          Zone fares bookable…………… CIDM(L,M,H)zS1, YIDM(L,M,H)zS1

                          Confirmed Crew Travel Business & Economy class (optional, non-offloadable)
                          CREW discounted bookable …..CID50C1, YID50C1, YIDMHzC1, CIDMHzC1
ZED definition            ZED = Zonal Employee Discount
                          There are various fare levels applicable for each zone and/or eligible persons:
Types of ZED
                   Space Available Economy class – mandatory with
tickets and fares adult ZL (child CL)................................... lowest a choice of:
                                                                                fare level
                          adult ZM (child CM) ...............................medium fare level
                          adult ZH (child CH)................................. highest fare level
                           Space Available Business class – optional with a choice of:
                          adult ZL (child CL)................................... lowest fare level
                          adult ZM (child CM) ...............................medium fare level
                          adult ZH (child CH)................................. highest fare level

                          Confirmed Economy class optional with a choice of:
                          adult ZL(child CL) lowest fare level
                          adult ZM (child CM)           medium fare level
                          ** Infant fare level is always ZI0
                          L = Low, M=Medium, H = High zone fares:
Mileage system
                          This is a system of fare calculations using fixed prices per segment of a journey. Uniform fares
fare calculation          will be charged within fixed distance mileage bands in Ticketed Point Miles (TPM).
principles
                          For each individual coupon one fare will be charged independent of the total routing.
                          E.g. for two separate coupons for a journey MAD-ZRH-ATH, two separate fares must be
                          charged, MAD-ZRH (TPM 771 – Mileage Band 3) plus ZRH-ATH (TPM 1019 – Mileage Band 3);
                          the through TPM of 1478 (Mileage Band 3) cannot be used.
                          One coupon can be issued for any through flight within each mileage band, provided that there
                          is no voluntary stopover, unless the Transporting Airline advises to the contrary. E.g. for a
                          journey CPH-NCE,
                          a) if the flight is non-stop, issue one coupon, using Mileage Band 3 fare;
                          b) if the journey routes via PAR, but with no change of flight number, issue one coupon, using
                          Mileage Band 3 fare,
                          c) if the journey routes via PAR, but there are two different flight numbers, two separate coupons
                          must be issued, and two separate Mileage Band fares charged, Mileage Band2 plus Mileage
                          Band 1. The total fare for the journey is the sum of the fares for each individual coupon. Finally,
                          taxes, fees and charges have to be added.
                          For Fare Levels see separate Fare Levels section below.
                          There are 9 mileage bands (referred to as Zones):
Mileage Band
                          Mileage band 1            1 – 450 miles
                          Mileage band 2          451 – 750 miles
                          Mileage band 3          751 – 1600 miles
                          Mileage band 4         1601 – 3200 miles
                          Mileage band 5         3201 – 4080 miles
                          Mileage band 6         4081 – 5000 miles
                          Mileage band 7         5001 – 6100 miles
                          Mileage band 8         6101 – 7100 miles
                          Mileage band 9         7101 – 9999 miles

ISTA Guidelines                                                  1/6                                 Effective May 16, 2012
                        ISTA GUIDELINES FOR EMPLOYEE TRAVEL

Agreed                There is no length of service requirement for MIBA (Duty) Travel.
Fare Levels,          For ZED (Leisure) travel on other airlines, employees must have at least six (6) months' service.
Class and             Airlines have agreed bilaterally which ticket types, fare levels, classes, reservation entitlement
Eligibility for all   and eligible persons are covered.
fare types
                      In each fare type, airlines can agree to Business class or Economy class or both.
                      Confirmed Transportation – ID50S1, ID50C1
Discounts and         50% of the highest applicable unrestricted fare for travel in business class or economy
                      class.
Fares
                      Confirmed Transportation – ID00S1. No fare transportation in accordance with bilateral
                      arrangements as defined in the Concurrence Form.

                      Confirmed Transportation – IDM(L,M,H)zS1/IDZ(L,M,H)zR1. Zone fares at low, medium or
                      high fare levels according to Appendix Fares for travel in business class or economy
                      class.

                      Space Available Transportation – ID00S2. No fare (complimentary) transportation without
                      debiting.

                      Space Available Transportation – ID00S2. No fare transportation with debiting (interline
                      settlement) in accordance with bilateral arrangements

                      Space Available Transportation – IDZ(L,M,H)zR2. Zone fares at low, medium or high fare
                      levels according to Appendix Fares for travel in business class or economy class.



ZONE FARE LEVELS FOR MILEAGE BAND FARE TYPE
There are three fare levels applicable for each zone:

                            MIBA FARE BASIS BUSINESS & ECONOMY CLASS
                               ML        ML         MM         MM                             MH              MH
          Distance in
Zone                       Fare Basis Fare Basis Fare Basis Fare Basis                     Fare Basis      Fare Basis
             TPM*
                           (Economy) (Business) (Economy) (Business)                       (Economy)       (Business)
1         1 – 450          YIDML1S1 CIDML1S1 YIDMM1S1 CIDMM1S1                             YIDMH1S1        CIDMH1S1
2        451 – 750         YIDML2S1 CIDML2S1 YIDMM2S1 CIDMM2S1                             YIDMH2S1        CIDMH2S1
3       751 – 1600         YIDML3S1 CIDML3S1 YIDMM3S1 CIDMM3S1                             YIDMH3S1        CIDMH3S1
4       1601 – 3200        YIDML4S1 CIDML4S1 YIDMM4S1 CIDMM4S1                             YIDMH4S1        CIDMH4S1
5       3201 – 4080        YIDML5S1 CIDML5S1 YIDMM5S1 CIDMM5S1                             YIDMH5S1        CIDMH5S1
6       4081 – 5000        YIDML6S1 CIDML6S1 YIDMM6S1 CIDMM6S1                             YIDMH6S1        CIDMH6S1
7       5001 – 6100        YIDML7S1 CIDML7S1 YIDMM7S1 CIDMM7S1                             YIDMH7S1        CIDMH7S1
8       6101 – 7100        YIDML8S1 CIDML8S1 YIDMM8S1 CIDMM8S1                             YIDMH8S1        CIDMH8S1
9       7101 – 9999        YIDML9S1 CIDML9S1 YIDMM9S1 CIDMM9S1                             YIDMH9S1        CIDMH9S1


         CONFIRMED ZED FARE BASIS, BUSINESS & ECONOMY
                         ZL         ZL        ZM         ZM
         Distance in
Zone                 Fare Basis Fare Basis Fare Basis Fare Basis
            TPM*
                     (Economy) (Business) (Economy) (Business)
1         1 – 450    YIDZL1R1   CIDZL1R1   YIDZM1R1 CIDZM1R1
2        451 – 750   YIDZL2R1   CIDZL2R1   YIDZM2R1 CIDZM2R1
3       751 – 1600   YIDZL3R1   CIDZL3R1   YIDZM3R1 CIDZM3R1
4       1601 – 3200  YIDZL4R1   CIDZL4R1   YIDZM4R1 CIDZM4R1
5       3201 – 4080  YIDZL5R1   CIDZL5R1   YIDZM5R1 CIDZM5R1
6       4081 – 5000  YIDZL6R1   CIDZL6R1   YIDZM6R1 CIDZM6R1
7       5001 – 6100  YIDZL7R1   CIDZL7R1   YIDZM7R1 CIDZM7R1
8       6101 – 7100  YIDZL8R1   CIDZL8R1   YIDZM8R1 CIDZM8R1
9       7101 – 9999  YIDZL9R1   CIDZL9R1   YIDZM9R1 CIDZM9R1


ISTA Guidelines                                       2/6                                     Effective May 16, 2012
                           ISTA GUIDELINES FOR EMPLOYEE TRAVEL

                  SPACE AVAILABLE ZED FARE BASIS BUSINESS & ECONOMY CLASS
                             ZL         ZL        ZM         ZM         MH                                       MH
           Distance in
Zone                     Fare Basis Fare Basis Fare Basis Fare Basis Fare Basis                              Fare Basis
              TPM*
                         (Economy) (Business) (Economy) (Business) (Economy)                                 (Business)
1           1 – 450      YIDZL1R2   CIDZL1R2   YIDZM1R2 CIDZM1R2 YIDZH1R2                                    CIDZH1R2
2          451 – 750     YIDZL2R2   CIDZL2R2   YIDZM2R2 CIDZM2R2 YIDZH2R2                                    CIDZH2R2
3         751 – 1600     YIDZL3R2   CIDZL3R2   YIDZM3R2 CIDZM3R2 YIDZH3R2                                    CIDZH3R2
4         1601 – 3200    YIDZL4R2   CIDZL4R2   YIDZM4R2 CIDZM4R2 YIDZH4R2                                    CIDZH4R2
5         3201 – 4080    YIDZL5R2   CIDZL5R2   YIDZM5R2 CIDZM5R2 YIDZH5R2                                    CIDZH5R2
6         4081 – 5000    YIDZL6R2   CIDZL6R2   YIDZM6R2 CIDZM6R2 YIDZH6R2                                    CIDZH6R2
7         5001 – 6100    YIDZL7R2   CIDZL7R2   YIDZM7R2 CIDZM7R2 YIDZH7R2                                    CIDZH7R2
8         6101 – 7100    YIDZL8R2   CIDZL8R2   YIDZM8R2 CIDZM8R2 YIDZH8R2                                    CIDZH8R2
9         7101 – 9999    YIDZL9R2   CIDZL9R2   YIDZM9R2 CIDZM9R2 YIDZH9R2                                    CIDZH9R2

All flights over 9999 miles are via points en route and carriers operating such flights want each leg
to be ticketed separately.
E.g.       LONSYD on BA should be issued LONBKK Mileage Band 7 + BKKSYD Mileage Band 6
           PARPPT on AF should be issued PARLAX Mileage Band 7 + LAXPPT Mileage Band 6


Children & Infants
Children aged 2-11 (inclusive) pay 67% of the adult fare.
Infants (under 2) not occupying a seat will pay no fare. Fare basis is always ZI zero (e.g.YIDZI0R1 or YIDZI0R2)
regardless of fare level or zone ticketed.




ISTA Guidelines                                           3/6                                     Effective May 16, 2012
                         ISTA GUIDELINES FOR EMPLOYEE TRAVEL
TICKETING INSTRUCTIONS

1. Self-ticketing         Standard IATA tickets must be used and issued in accordance with IATA Resolutions
                          728 and 788 and Recommended Practice 1788 as required in the ISTA.

                          Third Party Ticketing: Some airlines have arrangements to issue tickets to employees
                          of other airlines, under the terms of the agreement between the employing airline,
                          called the Authorising Airline, and the Transporting Airline. Special agreement must be
                          obtained from the Transporting Airline in order to allow Third Party Ticketing.
                          When ticketing is managed by a third party, the Tour Code must be used in accordance
                          with the Resolutions and Recommended Practice noted above.
2. Flight class Box       Ticketing shall be made for travel in class agreed. e.g. C, Y, etc
3. Reservation status     Confirmed : OK
   Box                    Space available: SA
4. Carrier Box            Intended Transporting Airline code shall be shown in the carrier box of each coupon
5. Fare basis /           Fare basis: "C" or "Y"        Basic designator: ID
   Ticket designator      Fare type:         Either 50
                                             or 00
                                             or ML,MM, MH Mileage Band:1 – 9
                                          or ZL, ZM, ZH Mileage Band: 1 – 9
                          Classification Designator: S, C or R
                          Reservation Entitlement: 1 = bookable
                                                              2 = standby
                          Ticket Designator:             ZEA = Adult, ZEC = Child, ZEI = Infant, etc…

                          e.g. CID50S1, CID50C1, YID00S1, CID00S2, YIDMM2S1, YIDZL1R2/ZEA, etc…
                                Child: YID50S1CH, YIDCL1R2/ZEC Infant: YIDMM3S1IN, YIDZI0R2/ZEI
6. Not valid after box    Ticket validity can be maximum three months from date of issue.
7. Fare calculation       For Zonal Fares, the fixed fare in USD for each coupon of the ticket must be shown in
    box                   the fare calculation box.
8. Fare box               The total amount in USD or in the currency of country of commencement of journey
9. Eqv Fare Paid box      The total amount converted to currency of country of sale
10.Tax boxes              All applicable interlineable taxes/fees/charges must be collected and shown on the
                          ticket. The Transporting Carrier can debit the Ticketing Carrier for the applicable
                          interlineable taxes/fees/charges even if they are not shown on the ticket, unless there is
                          bilateral agreement to waive collection of such.

                          Any tax, fee or charge imposed by an airline (i.e. charges that are not remitted to third
                          party government/airport authorities) must not be collected and shown on the ticket, and
                          must not be collected from the ID passenger by the Transporting Airline at time of check
                          in, unless bilaterally agreed specifically for ID tickets.
11.Tour code box          For self-ticketing or when ticketing is managed by a third party, in accordance with
                          Resolution 788, this box must be used to identify the Date of Joining, the airline through
                          which the benefits are derived, the Rebate Type, and Employing Company category
                          code, as:
                               -     Date of Joining: ddmmmyy (which may be 00MMM00)
                               -     Two-character code of the airline through which the benefits are derived (the
                                     ZMF participating airline)
                               -     Rebate Type code
                                     Duty: 06 confirmed, 10 space available
                                     Leisure: 07 confirmed, 12 space available
                               -     Employing Company category code: A through E, where A = the ZMF
                                     participating airline and B-E are S/A/F’s of A.

                          If this information is not included in the Tour Code box of the ticket, the intended
                          transporting airline will have the right to refuse to accept the coupon.
                          Examples:            10MAY82AA06A
                                               00MMM00AB12A
12.Endorsement box        VALID ON MIBA or VALID ON ZED
                          VALID on SK LH SR KL etc. (according to the routing of the ticket issued) or
                          CREW – MUST GO, SON OF XX STAFF, etc…
13.Additional             The ticket shall show the staff number, travel order number or similar.
Endorsements

ISTA Guidelines                                      4/6                                      Effective May 16, 2012
                            ISTA GUIDELINES FOR EMPLOYEE TRAVEL

AIRPORT HANDLING

REQUIREMENTS WHEN TRAVELLING
1. Eligible person must have              - valid ZMF ticket (see TICKETING INSTRUCTIONS)
                                          - all applicable travel documents
  if employee
  if other eligible person                - employee identification card
                                          - official proof of identity with photograph and signature, e.g. passport
2. Rights limitation                      - is not permitted to request up-grading or special service facilities
                                          - dress code of transporting airline must be followed
3. Children under 16                      - must travel accompanied by an adult holding the same type of ticket


ACCEPTANCE OF TICKETS - SEE ALSO ATTACHED FLOWCHART

   1. Passenger wants to travel with Ticketed Airline on:
a) same segment            Check-in:    Lift the applicable coupon

b) different segment

    i) Same or Lower Fare Level           Check-in:        If taxes/fees/charges are covered, accept the coupon unless
      (i.e. the fare charged on the                        otherwise specified by transporting airline.
       coupon is the same as or higher                     If taxes/fees/charges are not covered - collect or refer to Ticket
       than the fare for the new                           Desk.
       segment)
                                          Ticket Desk:     Action the Amendments *
   ii) Higher Fare level (i.e. the fare   Check-in:        Refer passenger to Ticket Desk
       charged on the coupon is lower
       than the fare for the new          Ticket Desk:     Action the Amendments *
       segment)


    2. Passenger wants to travel with Another Airline on:
    a) same segment
  i) Same or Lower Fare Level           Check-in:          Lift the applicable coupon.
     (i.e. fare charged on the
     coupon is the same as or higher
     than the fare for the new segment)
  ii) Higher Fare Level (i.e. fare      Check-in:          Refer passenger to Ticket Desk
     charged on the coupon is lower
     than the fare for the new segment) Ticket Desk:       Action the Amendments*
b) different segment and                Check-in:          Refer passenger to Ticket Desk
    fare level                            Ticket Desk:     Check the agreement. If taxes/fees/charges and fares are
                                                           covered, accept the coupon unless otherwise specified by
                                                           transporting airline. If not – collect the difference.



Amendments - For ticketing requirements, passengers should go to own airline Ticket Desk where
possible for ticket reissue and collection of additional amount based on ISTA. If not, the
transporting airline may at their discretion action the amendments.
Third Party Ticketing: Where third party ticketing applies, and the Authorising Airline has no convenient office, passengers
should go to the Ticketing Airline. If this is not possible, the Transporting Airline at its’ discretion, may either reissue or
issue a new ticket.




ISTA Guidelines                                            5/6                                      Effective May 16, 2012
                                     ISTA GUIDELINES FOR EMPLOYEE TRAVEL
ZONAL FARE CONCEPT FOR EMPLOYEE COMPANY BUSINESS TRAVEL




ISTA Guidelines                                           6/6              Effective May 16, 2012

								
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