How iPhone development can facilitate business processes?
iPhone developers have created iphone applications development that would help
organizations to streamline their processes and enhance productivity and customer
satisfaction. One such organization is Lowe’s, which is one of the most famous brand names
in the U.S. Since the beginning as a small hardware store Lowe’s has adopted an
enthusiastic approach of helping homeowners realize their dreams through projects that are
do-it-yourselves. In North America, Lowe’s operates from more than 1,725 locations and
even though it operates on such a big scale, it has managed to retain its neighborhood store
feel. Lowe’s has managed to achieve this through the efforts of its thousands of employees
that are extremely knowledgeable and experienced.
Each day the employees are approached by a large
number of customers who have plenty of questions to
ask and are always keen on finding out the methods on
how to start a project or what kind of products should
they buy. It is there that technology plays an important
role as Lowe’s employees use iPhone to assist customers
in figuring out not only the materials and tools they
require but also ensuring they are inspired completely to
take the right step.
Lowe’s has made this possible and enhanced it level of
customer satisfaction and efficiency by developing three
customized iPhone apps where two are meant for the
employees and one is for the customers. The app
designed for the employees gives store staff access to
key product information while the store manager application enables managers to control
administrative duties. The iphones given to each of the employees is encased with tailor-
made solution that features a bar coder scanner, an additional battery and a credit card
The consumer app from Lowe’s offers customers an array of home improvement information
at the click of a button, which also includes how-to-videos, product prices and reviews, gift
card balances and store locations.
This iphone application development has made it possible to streamline the process for
Lowe’s and help them achieve better customer satisfaction. They have ensured that the
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processes become more streamlined and thereby efficient responses are provided to the
customers as and when needed. The customized iPhone application has truly taken care of a
lot of areas including inventory or product availability. Before iPhone application
development could be used, employees had to walk up to a fixed terminal in the store to
look up a particular product, but now it is possible to scan product and access important
information instantly through the iphone. It is also now possible to include not only the
availability but also other details such as product pricing, inventory and location within the
store without having to go anywhere.
That’s not all there are a host of other important features that make this type of iphone
application extremely effective such as if any particular product is out of stock, the
application will also indicate when the product will arrive and if there are any nearby Lowe’s
stores that have that particular product. It is now possible for store manager to access the
application on iPhone and be upto date on all the information related to the inventory,
availability etc, therefore allowing them to spend more time with the customers.
Undoubtedly, the use of iPhone development has impacted Lowe’s performance in an
extremely positive manner.
For more information visit iphone application developers and iphone games development
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