VIEWS: 11 PAGES: 2 CATEGORY: Business POSTED ON: 7/12/2012
iPhone developers have created iphone application development that would help organizations to streamline their processes and enhance productivity and customer satisfaction.
How iPhone development can facilitate business processes? iPhone developers have created iphone applications development that would help organizations to streamline their processes and enhance productivity and customer satisfaction. One such organization is Lowe’s, which is one of the most famous brand names in the U.S. Since the beginning as a small hardware store Lowe’s has adopted an enthusiastic approach of helping homeowners realize their dreams through projects that are do-it-yourselves. In North America, Lowe’s operates from more than 1,725 locations and even though it operates on such a big scale, it has managed to retain its neighborhood store feel. Lowe’s has managed to achieve this through the efforts of its thousands of employees that are extremely knowledgeable and experienced. Each day the employees are approached by a large number of customers who have plenty of questions to ask and are always keen on finding out the methods on how to start a project or what kind of products should they buy. It is there that technology plays an important role as Lowe’s employees use iPhone to assist customers in figuring out not only the materials and tools they require but also ensuring they are inspired completely to take the right step. Lowe’s has made this possible and enhanced it level of customer satisfaction and efficiency by developing three customized iPhone apps where two are meant for the employees and one is for the customers. The app designed for the employees gives store staff access to key product information while the store manager application enables managers to control administrative duties. The iphones given to each of the employees is encased with tailor- made solution that features a bar coder scanner, an additional battery and a credit card reader. The consumer app from Lowe’s offers customers an array of home improvement information at the click of a button, which also includes how-to-videos, product prices and reviews, gift card balances and store locations. This iphone application development has made it possible to streamline the process for Lowe’s and help them achieve better customer satisfaction. They have ensured that the http://www.aegisc.com/iphone-developers.html Page 1 processes become more streamlined and thereby efficient responses are provided to the customers as and when needed. The customized iPhone application has truly taken care of a lot of areas including inventory or product availability. Before iPhone application development could be used, employees had to walk up to a fixed terminal in the store to look up a particular product, but now it is possible to scan product and access important information instantly through the iphone. It is also now possible to include not only the availability but also other details such as product pricing, inventory and location within the store without having to go anywhere. That’s not all there are a host of other important features that make this type of iphone application extremely effective such as if any particular product is out of stock, the application will also indicate when the product will arrive and if there are any nearby Lowe’s stores that have that particular product. It is now possible for store manager to access the application on iPhone and be upto date on all the information related to the inventory, availability etc, therefore allowing them to spend more time with the customers. Undoubtedly, the use of iPhone development has impacted Lowe’s performance in an extremely positive manner. For more information visit iphone application developers and iphone games development http://www.aegisc.com/iphone-developers.html Page 2
"How iPhone development can facilitate business processes?"