TEAM WORK TEAMS A team is a group of two or more people working towards a common goal or purpose. Team work signifies co-operation and interdependence. TEAM TYPES There are three kinds of teams- Management team-coordinates and runs things/operations. Problem solving team-makes recommendations. Work team-has a specific responsibility of producing things or providing services. TEAM MEMBERS-1 Select compatible team members. Spell out rules and roles. Give realistic challenges and set clear goals. Discuss problems and concerns. Set deadlines but allow time for team building. Team Members-2 Encourage imagination ,initiative and free speech. Make team members accountable for their work. Praise success. Reward teams for good work. TEAM WORK Communicate effectively. Accept responsibilities. Clarify problems. Devise strategies. Develop assertive skills. Distribute accountabilities. Handle slippage. QUALITIES-LEADER Strong-works very well under pressure Takes responsibilities seriously Kind to subordinates-looks after,supports and guides. Bold and assertive when making decisions. Provides criticism that is positive and beneficial to improve productivity. Leader-1 Acts as a source of inspiration to subordinates. An active listener and listens to the problems of others with empathy. Is enterprising and shows initiativein handling problems. Ensures that action is taken to suit the situation. Acts according to values. Reasons for Failure Insufficient time allowed to build an effective team. Unrealistic or unclear goals and objectives. Thinks the task not worthwhile. Team leader not accepted by the other members. Leader proves incompetent for the task. Reasons-Failure Becomes disenchanted because of lack of feedback. Given little credit for their achievements. Some individuals resist team work or are incompatible with the other members and sabotage the efforts. To Improve TEAM Performance Use enthusiasm and vision to encourage the team. Train team to generate new ideas and promote free discussion. Regular feedback, reporting, support and constant encouragement. Improvements Report all actions taken on its recommendations and the results achieved. Reward the team for its success and contribution. Reward the whole team and not just the leader. Reward the team in front of the whole staff.