LISA G. JING
Sunnyvale, CA 94087 408 981-1899 email@example.com
Global Program Manager with expertise in Integrated Health, Organizational Transformation, Inclusion / Diversity,
Training, and Leadership Development. Broad professional background with emphasis on strategic planning, employee
engagement, organizational culture change, and collaborative alliances. Known for integrity, high energy, and resilience
in fast paced, changing environments.
Strong business acumen with strategic visioning and proven executive influence skills
Experienced in organizational analysis, change management, and strategic market planning
Unique talent for considering a wide variety of perspectives, identifying key issues, and synergizing ideas into
actionable steps. Astute interpersonal skills, tactful, with good judgment. High tolerance for ambiguity.
Works well independently, as well as collaboratively on cross-functional, global, and virtual teams
Effective in start-up, mid-size, and large company environments
Excellent verbal and written communication skills with solid facilitation, training, and presentation skills
Broad range of transferable, cross-disciplinary skills in human resources, consulting, marketing, and clinical practice
SYNERGY AT WORK, INC. – Sunnyvale, CA http://www.synergyatwork.biz – consulting firm 2011 - present
Founder / CEO – Consulting and training in employee health / corporate wellness, employee engagement,
organizational culture change, inclusion / diversity, passion at work
CISCO SYSTEMS, INC. – San Jose, CA – global leader in networking / internet solutions 1999 – 2011
Program Manager (2005 – 2011)
5+ years experience as Senior Program Manager, Global Health Engagement for Cisco Systems, Inc. Program
awarded 5 major industry awards within 4 years including: California Fit Business Award – Gold, 2007 and 2008;
Koop Honorable Mention, 2009.
Champion / thought leader on mind / body / spirit integration for employee engagement, total health and well-being.
Led RFP for company-wide Resilience and Stress Management Program.
Introduced The Corporate Athlete Program, a high impact, health enhancement program, which demonstrated
compelling business case for holistic lifestyle practices to optimize employee engagement and sustained
performance. Program received unprecedented demand and acclaim. Developed messaging, metrics, and follow-up
strategies to maximize program effectiveness.
Launched MyBrainSolutions, a highly innovative, web-based brain assessment and training program. Generated over
12% employee participation in the U.S. within first 6 months of program launch.
Implemented industry leading integrated health / human capital metrics to identify clinical trends and costs related to
key modifiable health conditions, pharmacy utilization, health risks, interventions, and lost productivity
Implemented communications strategy resulting in strong, positive, brand recognition for HealthConnections –
Cisco’s health enhancement program. Key contributor to design, content, and user experience of all communication
media including: web portal, PowerPoint presentations, printed mailers, posters and postcards, email, newsletters,
exhibit booth presence, WebEx teleseminars / webinars, digital signage, and focus groups. Content manager and
visionary for 13-part health education video series. Provided script and voiceover for Resilience Strategy video.
Led Cisco’s Healthy Partners Council comprised of over 35 external partners and 15 internal partners / stakeholders
to refine strategy and implement multi-faceted integrated health program which included: online health risk
assessment, health screenings, health coaching, condition management, onsite fitness centers, café / catering
service, onsite health center, and multi-modality health education program
As behavioral health liaison, partnered with global Employee Assistance Program providers and healthplans to
promote integrated approach to mental / behavioral / physical health. Key contributor to company recognition by
National Business Group on Health for innovative benefit design and early intervention program.
Project Manager for clinical study on effect of intensive outreach program to employees who screen positive for
depression, anxiety, or bipolar disorder. Study was collaborative partnership among behavioral healthplan, Harvard
Medical School, and online health risk assessment provider.
Human Resources Manager (2002 – 2005)
Led Global Diversity Education Initiative which raised awareness of individual and cultural differences and the
opportunity to leverage differences for competitive advantage. Developed and deployed comprehensive Diversity
Education Strategy utilizing multi-modality learning experiences including: web based, innovative e-learning, ASP
portal, video, instructor led training / workshops, and blended solutions.
Designed and deployed highly rated MicroInequities / Diversity Workshops focusing on executive leadership skills,
diversity / inclusion awareness, and cross-cultural competence across multiple business organizations and
geographies, including U.S., Europe, Asia, and Latin America
LISA G. JING
Designed and produced highly commended Diversity video featuring 22 senior leaders presenting the business case
for diversity and inclusion using interview quotes, music, newsreel footage, and graphics. Video was shown to top
300 senior executive leaders at Cisco’s annual strategic leadership summit.
Manager, Career Services (2001 – 2002)
Contributed to organizational paradigm shift from “buy talent” to “build talent” culture. Involved in competency
modeling project and Career Roadmap Project which defined 7 distinct career paths across job families.
Member of founding Core Team for Women’s Action Network – Cisco’s first Employee Resource Group focused on
professional / career development of women in the workforce
Contributed to design and delivery of foundational mentoring program which became best practice for subsequent
mentoring programs. Conducted mentor and mentee training.
Manager, Employment (2000 – 2001)
Recruited, trained, and mentored 11 member Marketing Recruiting Team who supported multiple, diverse client
groups in extremely demanding R&D organization. Team was recognized for professionalism and performance within
a very short period of time.
Sr. Technical Recruiter (1999 – 2000)
Successfully managed high requisition load in fast paced, complex environment. Consistently high candidate closing
CONTRACT STAFFING CONSULTANT (temp assignments): 1997 – 1999
Delivered full cycle recruitment services including: complete talent resource strategy, candidate sourcing, interviewing,
selection, reference checks, formulation / presentation / negotiation of employment offers, and closing of candidates for
regular and contract positions from individual contributor, middle management, through VP / general manager level
MANAGEMENT ASSOCIATES – Santa Clara, CA – technical recruiting agency 1995 –1997
Staffing Specialist – Conducted market research and launched new contract placement division. Automated recruitment
process through selection, installation, and maintenance of complete resume / applicant tracking system.
BRIDGEGATE GROUP – San Jose, CA – full service search firm 1995
Account Executive – Generated job orders. Recruited and placed healthcare professionals.
REGENCY HEALTH SERVICES – Tustin, CA – skilled nursing / rehabilitation services provider 1994
Regional Marketing Manager – Corporate liaison to field marketing staff for 11 facilities in the San Francisco Bay Area.
Conducted market analyses and developed strategic marketing plans resulting in highest regional occupancy rate in
GOOD SAMARITAN HOSPITAL MRI – San Jose, CA – medical diagnostic imaging facility 1990 – 1993
Director of Marketing – Conducted market analysis and developed strategic marketing plan which increased patient
referrals. Designed and produced marketing collateral and patient education materials.
CPC BELMONT HILLS HOSPITAL – Belmont, CA – healthcare facility 1988 – 1990
Marketing Associate – Developed marketing and community relations programs which increased referral base and
customer satisfaction. Recruited physicians and allied health professionals to hospital staff.
CHARTER PACIFIC HOSPITAL – Torrance, CA – healthcare facility 1987 – 1988
Intake Coordinator – Provided clinical assessments, crisis intervention, suicide prevention, and psychotherapy
to adults and adolescents with psychiatric and chemical dependency disorders
M.A. – Counseling Psychology – Loyola Marymount University – Los Angeles, CA
B.A. – Psychology – University of California, San Diego – La Jolla, CA
Peak Potentials Training – Quantum Leap Program, 2008 - 2011
Passion Test for Business – Certified Trainer / Account Manager, 2009
Passion Test Certified Facilitator, 2007
Myers-Briggs Type Indicator – Certified, 2004
Quality Recruiters Institute – San Jose, CA – Certificate, 1996
American Society for Training and Development (ASTD)
Bay Area Organizational Development Network (BAODN)
International Society for Performance Improvement (ISPI)
Society for Human Resource Management (SHRM)