Docstoc

Hospitality and Tourism

Document Sample
Hospitality and Tourism Powered By Docstoc
					Apprenticeships Traineeships in Victoria



HOSPITALITY & TOURISM


    See inside for…

         Roles of various players

         What to do – at a glance

         Apprenticeships available

         How to find a Registered Training Organisation

         Financial incentives

         Responsibilities

         Training tips

         Sample training programs




                                          Skills Victoria
                                          September 2010
TABLE OF CONTENTS

ROLES OF THE VARIOUS PLAYERS _____________________________________________________________ 1
  AUSTRALIAN APPRENTICESHIPS CENTRES - AAC ______________________________________________________ 1
  REGISTERED TRAINING ORGANISATION - RTO ________________________________________________________ 1
  SKILLS VICTORIA – (SV) _________________________________________________________________________ 1
  APPRENTICESHIP FIELD OFFICER - AFO _____________________________________________________________ 1
  GROUP TRAINING ORGANISATIONS - GTO ___________________________________________________________ 1
  EMPLOYER ____________________________________________________________________________________ 1
  APPRENTICE/TRAINEE ___________________________________________________________________________ 1
WHAT TO DO – AT A GLANCE __________________________________________________________________ 2
INTRODUCTION _______________________________________________________________________________ 3
  WHAT IS AN APPRENTICESHIP/TRAINEESHIP? __________________________________________________________ 3
  TO EMPLOY AN APPRENTICE/TRAINEE ______________________________________________________________ 3
  WAGES AND CONDITIONS OF EMPLOYMENT ___________________________________________________________ 3
  OCCUPATIONAL HEALTH AND SAFETY ______________________________________________________________ 3
  APPRENTICE/TRAINEE ACCOMMODATION ALLOWANCE _________________________________________________ 3
  PART TIME APPRENTICESHIPS AND TRAINEESHIPS _____________________________________________________ 4
  EXISTING EMPLOYEES ___________________________________________________________________________ 7
  WORKCOVER BENEFITS __________________________________________________________________________ 7
  REGISTRATION PROCESS _________________________________________________________________________ 7
  ENROL THE APPRENTICE/TRAINEE__________________________________________________________________ 7
  TRAINING PLAN ________________________________________________________________________________ 8
  PRE TRAINING REVIEW __________________________________________________________________________ 8
  RECOGNITION OF PRIOR LEARNING _________________________________________________________________ 8
  WORKPLACE BASED TRAINING STANDARDS __________________________________________________________ 8
  TUITION FEES AND CHARGES______________________________________________________________________ 8
  WHAT SHOULD I EXPECT FROM MY RTO _____________________________________________________________ 9
  RTO RESPONSIBILITIES UPON THE COMPLETION OF TRAINING ____________________________________________ 9
  WORK PROBLEMS ______________________________________________________________________________ 9
  APPRENTICE IS UNHAPPY AT WORK OR STUDY ________________________________________________________ 9
FINANCIAL INCENTIVES ______________________________________________________________________ 10
TRAINING TIPS _______________________________________________________________________________ 13
CHOOSING AN RTO (USER CHOICE) ___________________________________________________________ 13
CHOOSING AN APPRENTICESHIP/TRAINEESHIP _______________________________________________ 14
  CONDITIONS _________________________________________________________________________________ 16
  DURATION ___________________________________________________________________________________ 16
  PROBATION __________________________________________________________________________________ 16
  DOWNTURN OF BUSINESS _______________________________________________________________________ 16
  SALE OF BUSINESS _____________________________________________________________________________ 17
RELATED OCCUPATIONS _____________________________________________________________________ 18
REGISTERED TRAINING ORGANISATIONS _____________________________________________________ 19
SAMPLE TRAINING PROGRAMS _______________________________________________________________ 20
ACRONYMS & DEFINITIONS __________________________________________________________________ 21
                                 ROLES OF THE VARIOUS PLAYERS
Australian Apprenticeships Centres -                                 Apprenticeship Field Officer - AFO
AAC                                                                  Assist Skills Victoria and take an impartial role in their
                                                                     dealings with employers and apprentices/trainees. For
For your nearest AAC phone 13 38 73 or access                        details of your nearest AFO contact the Apprenticeship
http://www.australianapprenticeships.gov.au/                         Hotline on 1300 722 603 or access
                                                                     http://www.skills.vic.gov.au/industry/contact_AFO
AACs    provide    free   information     and    advice    on:       Apprenticeship Field Officers provide assistance in a
                                                                     number of different areas. They:
   apprenticeships/traineeships
   completing and registering a training contract                      answer queries and provide information on
   assistance with employer incentives                                  apprenticeships and traineeships
   selecting an appropriate RTO                                        advise and counsel apprentices/trainees and
   rights, responsibilities and obligations                             employers on training and other matters
   incentives assessment for prior qualifications eligibility          investigate disputes between apprentices/trainees
                                                                         and employers
AACs provide a service which requires a visit to the                    provide support for apprentices/trainees who are
employer / apprentice / trainee on commencement, to                      victims of workplace violence and harassment
initiate further contact within one month of the 6 month                assist providers of training and further education in
point of the apprenticeship / traineeship, and upon                      relation to apprenticeships and traineeships
request. They also provide advice on transfers, variations,
suspensions/cancellations, early completion, termination,            Conversations with AFOs are confidential.
period of probation, credit for prior training and
experience, and disputes on training matters.
                                                                     Group Training Organisations - GTO
Registered Training Organisation - RTO                               They employ apprentices/trainees and place them with
                                                                     ‘host’ employers for work and on the job training. They
Helps you train your apprentice the way you want.                    will:
Choose an RTO to best suit your training needs and will:                  screen and recruit applicants
                                                                          handle wages, payroll tax and workers compensation
   offer and undertake if appropriate a Recognition of                   monitor the progress of the apprentice/trainee
    Prior Learning (RPL) process                                          provide your organisation with an apprentice/trainee
   assist you and the apprentice to develop an                            without a long-term employment contract.
    appropriate training plan
   provide advice on fees and charges
   design a training plan to meet the needs of all parties          Employer
   train the apprentice and assist you to make sure                    meet legal obligations
    training is completed                                               provide a safe working environment
   ensure all apprentices/trainees undertaking training at             support the structured training
    Certificate III and above are withdrawn from routine                ensure the apprentice/trainee is enrolled at an RTO
    work duties for a minimum of three hours per week,                   with Training Plan completed within three months of
    averaged over a four week cycle for the purpose of                   commencing work
    undertaking structured training/learning activities (pro            allow the RTO access to the apprentice/trainee for
    rata for part time)                                                  training and assessment
   ensure all apprentices/ trainees undertaking workplace              provide appropriate supervision and support
    training at Certificates I and II are withdrawn from                allow the apprentice/trainee to attend the off-the-
    routine work duties for a minimum of 1.5 hours per                   job training during normal working hours (this is
    week, averaged over a two month cycle for the                        paid time)
    purpose of undertaking structured training/learning                 advise apprentices/trainees of their rights and
    activities. This release must occur periodically.                    responsibilities
   visit your workplace to check progress                              pay the apprentice/trainee the agreed wage and
   provide additional learning support if required                      inform apprentice/trainee of the terms and conditions
   issue qualifications at the completion of the                        of employment
    apprenticeship/traineeship                                          make sure your apprentice/trainee is covered by a
                                                                         WorkCover policy – contact your WorkCover Insurer
Skills Victoria – (SV)                                                  arrange for superannuation payments for your
                                                                         apprentice/trainee to be paid into a superannuation
Regulates apprenticeships and traineeships.          Skills              fund – Contact The Australian Tax Office
Victoria monitors the quality of training and funds RTOs.                Superannuation Infoline on 13 10 20
In addition they:                                                       Notify the AAC or Skills Victoria within 5 working days
                                                                         if the apprentice/trainee ceases employment.
    advise employers and apprentices on rights and
     obligations
    approve early completions, variations to Training               Apprentice/Trainee
     Contracts, suspensions and cancellations                           commit to work and training responsibilities
    provide field officers to solve problems between                   participate in developing a Training Plan
     employers and their apprentice/trainee.                            maintain a record of training.




                                                                 1
                                          WHAT TO DO – AT A GLANCE
                                   TO EMPLOY AN APPRENTICE OR TRAINEE


    Employ an apprentice/trainee               An apprentice/trainee requires employee conditions similar to other employees.
                                                                          Please refer to checklist.




Contact an Australian Apprenticeships         AACs provide advice on incentives and apprenticeships/traineeships
 Centre (AAC) of your choice, select          AAC assists with the choice of correct qualification for the apprentice
 the apprenticeship/traineeship and           AACs assist you to register the apprenticeship/traineeship.
   complete the Training Contract
                                              Both the employer and apprentice sign the Training Contract and lodge with
                                              the AAC within 14 days of the apprentice/trainee commencing work.

                                              Both the employer and the apprentice/trainee will receive a letter Skills Victoria
                                              confirming details of the apprenticeship/traineeship which includes the
                                              Apprentice/Trainee registration number. You will need to provide this letter to the
                                              RTO.




 Choose an RTO from the websites              You must enrol the apprentice/trainee and complete the Training Plan within three
       listed in this booklet                 months of them commencing work. RTOs have certain obligations.




Employer, apprentice/trainee and RTO          The Training Plan outlines who will deliver the training and when and where your
     complete a Training Plan                 apprentice/trainee needs to go. If you choose fully workplace based training,
                                              special conditions apply to you and the RTO – discuss with the RTO.




          Claim incentives                    After three months you may be eligible for Commonwealth Incentives – discuss
                                              with your AAC.




Provide training to apprentice/ trainee       The employer ensures the apprentice/trainee receives Workplace Based training,
                                              supervision and assessment according to the requirements of the training plan.
                                              Employer allows the apprentice/trainee to attend the off-the-job training during
                                              normal working hours (this is paid time).




         Qualification issued                 There are differences between how an apprentice or trainee receives their
                                              qualification – please speak to your RTO.




  Problems with apprentice/trainee?           Contact the Apprenticeships Hotline on 1300 722 603.
                                              They advise employers & apprentices/trainees on rights and obligations.
                                              They provide field officers to solve problems between employers and their
                                              apprentice/trainee.




                                                              2
                                              INTRODUCTION

What is an apprenticeship/traineeship?                          Occupational Health and Safety
An apprenticeship/traineeship is a training contract            Health and safety at work is vital, particularly for
between an employer and an employee, in which the               apprentices/trainees. Every workplace has specific health
employer provides training and the apprentice/trainee           and safety requirements that must be applied by
learns the occupation/trade.                                    legislation. Occupational health and safety must start on
Apprenticeships     include    both    traditional  trade       day one.
apprenticeships and traineeships.
Apprentices/trainees must be at least 15 years of age and       A good workplace will:
may already hold a qualification. There is no maximum              provide a safe workplace free from verbal, physical,
age.                                                                racial and sexual abuse
Training can be developed to suit the specific needs of            have an Occupational Health and Safety Policy
your business. It may be totally workplace based or
combine work and off-the-job. Apprentices/trainees can             conduct an induction program for apprentices/
be employed on a full time or part time basis (subject to           trainees
appropriate industrial relations arrangements being in             display relevant warning       signs   in   appropriate
place). When all competencies have been achieved, your              positions in the workplace
apprentice/trainee gains a nationally recognised
qualification.
                                                                   perform regular workplace safety checks
                                                                   Make sure your apprentice/trainee can:
                                                                            o perform tasks safely
To Employ an Apprentice/Trainee                                             o handle all equipment, machinery and
Choose an apprenticeship/traineeship by reviewing the                           dangerous       products,   such      as
list available (in this booklet).                                               chemicals, safely
                                                                            o identify and report any potential risks
    advertise at a JobNetwork member. Call the New
                                                                            o use safety equipment such as gloves,
     Apprenticeships Hotline on 13 38 73
                                                                                clothing,     masks, boots and glasses.
    advertise in the Situations Vacant column in
     newspapers                                                 Contact WorkSafe Victoria a Division of the Victorian
    advertise on the national jobs database by calling         WorkCover Authority on 1800 136 089.
     13 17 15
    approach school careers counsellors                        Apprentice/Trainee Accommodation
    approach Industry Training Companies or                    Allowance
     Employer Associations;                                     Apprentices/trainees registered under a current training
    approach Group Training Organisations.                     contract (not applicable for existing trainees) may be
     Contact Group Training Australia on                        entitled to an accommodation allowance if they:
     (03) 9639 3955 or 1800 819 747.
                                                                   are attending an RTO that has a contract to deliver
                                                                    structured training on behalf of the Victorian Skills
Wages and conditions of employment                                  Commission; and
Apprentice/trainee wages vary according to years of                are attending consecutive days of training at the
school completed, years of training, the type of                    location of the RTO such that, given the distance
apprenticeship/traineeship and the industry or job. Treat           between the RTO and the apprentice’s/trainee’s
the apprentice/trainee the same as all other employees.             residence, it would be impractical to return home and
                                                                    then return to the RTO for training the next day.
Contact the Workplace Infoline on 1300 363 264.
                                                                The apprentice/trainee must complete the appropriate
                                                                claim form and have the private RTO endorse their
                                                                attendance at the training program on the nominated
                                                                dates. If they attend a Government TAFE Institute they
                                                                can claim directly through the student services area of the
                                                                TAFE.

                                                                The accommodation allowance is $25 per night for all years
                                                                of training.
                                                                Payment is available to a maximum of five nights per
                                                                week.

                                                                For further information please contact the Apprenticeships
                                                                Hotline on 1300 722 603.

                                                                The Victorian Government does not provide funds for
                                                                travel except in special circumstances where the
                                                                apprentice/trainee may have to travel interstate for
                                                                training.

                                                            3
                  Part Time Apprenticeships and Traineeships
All new and existing Apprenticeships and Traineeships          The onus is on the employer to establish that this is the
are available on a part time basis with employers and          case and to certify this on the Training Contract.
apprentices able to nominate the proposed duration of
the Training Contract, subject to maximum periods.             The apprentice/ trainee must be employed and paid
                                                               (subject to award arrangements) for a minimum of 13
Where the nominal full time duration of the Training
                                                               hours per week, comprising not less than 7 hours of
Contract is two years or less, the maximum duration of a
part time Training Contract is three years. Where the          employment and 6 hours of training. This may be
nominal full time duration of the Training Contract is         averaged over:
greater than two years and up to four years, the
maximum duration of a part time Training Contract is six               three periods of four months each in each year
years.                                                                  of the training contract in the case of School
Subject to any minimum duration that may be specified                   Based Apprenticeships and Traineeships and
in an Approved Training Scheme, the employer and                        also for school students undertaking non
apprentice can specify a duration less than the                         integrated     part    time    apprenticeships/
maximum. Completion will be available earlier than the                  traineeships
specified duration if all competencies have been                       1, 2 or 4 week cycles for part time apprentices/
attained, and an extension to the maximum duration can                  trainees not attending school (includes mature
be mutually agreed if all required competencies have                    age workers, existing employees etc).
not been attained.
All Approved Training Schemes are available on a part          Additional flexibility is available for secondary school
time basis subject to there being a suitable industrial        students undertaking apprenticeships or traineeships
arrangement in place. In effect the employer will be           where the secondary school principal (or delegate) has
either:                                                        endorsed the training plan to be undertaken, and the
                                                               employment and structured training has been timetabled
       covered by an Award/ Australian Pay and                as a component of the student’s Victorian Certificate of
        Classification Scale with suitable provisions;         Education (VCE) or Victorian Certificate of Applied
                                                               Learning (VCAL) studies.
       party to an Individual Transitional Employment
        Agreement or Collective Agreement with                 This means that all Apprenticeships and Traineeships
        suitable provisions; or                                can also be undertaken as school based programs,
                                                               subject to the availability of suitable industrial
       covered by the minimum terms and conditions
                                                               arrangements. Arrangements are in place by the
        as outlined in the Standard and part 21 of the
                                                               Victorian Curriculum and Assessment Authority (VCAA)
        Workplace Relations Act.
                                                               to support any apprentice or trainee obtaining credit into
                                                               their VCE or VCAL program.




                                                           4
                  A summary of the arrangements is contained within the following table

                Part time apprenticeship/ traineeship        School Based Apprenticeships and
                                                             Traineeships (SBATs)
                A person undertaking a part time             A senior school student undertaking a part time
                apprenticeship or traineeship outside of     apprenticeship or traineeship partially in school
                school hours. May or may not be a            hours. At least one day per week must be
                senior school student.                       timetabled to be spent on the job or in training
                                                             during the normal school week.

Minimum         At least 7 hours of employment and 6         At least 7 hours of employment and 6 hours of
hours           hours of training per week This may be       training per week which may be averaged over
                averaged over:                               three periods of four months in each year of the
                  three periods of four months each         program, unless the program is fully workplace
                     in each year of the training contract   based in which case the Commission’s
                     for school students undertaking         standards for workplace based training shall
                     non integrated part time                apply.
                     apprenticeships/ traineeships
                  1, 2 or 4 week cycles for part time
                     apprentices/ trainees not attending
                     school (includes mature age
                     workers, existing employees etc).
                  If the program is fully workplace
                     based the Commission’s standards
                     for workplace based training shall
                     apply.
School          Not required                                 In order for the Training Contract to be
authorisation                                                registered with Skills Victoria as a school based
                                                             apprentice, a school representative is required
                                                             to sign the student’s Training Plan. The school’s
                                                             acknowledgement indicates:
                                                                     the student is enrolled in a senior
                                                                      secondary program (VCE or VCAL);
                                                                   the school’s awareness of the Training
                                                                      Plan and certification that the study,
                                                                      training and work commitments of the
                                                                      student form an integral part of that
                                                                      student’s school learning program and
                                                                      study timetable.
                                                             In signing the Training Plan, the school is not
                                                             endorsing the quality of the training for the
                                                             SBNA, the occupational health and safety
                                                             arrangements, or the wage
                                                             arrangements/requirements.
                                                             Note: The plan should be completed within 2
                                                             months of training contract commencing.
Credit into     If the person is a school student, they      The student is eligible to receive VCE or VCAL
VCE or VCAL     are eligible to receive VCE or VCAL          credit for the vocational training.
                credit for the vocational training, if
                sought.
Training        Responds Yes or no to Q18 as                 Responds Yes to Q18
Contract        appropriate                                  Responds Yes to Q 19.
                Responds No to Q19.




                                                     5
                                                                                                                                School Based Apprenticeships and
                                 Part Time Apprenticeship and Traineeship
                                                                                                                                     Traineeships (SBATs)
                                         Non School Student                              School Student                                     School Student
                    Minimum
                     hours of                       13                                           13                                                  13
                   employment         Employment           Training           Employment                  Training                Employment                  Training
                                            7                  6                    7                         6                         7                         6
                     Averaged
                                             1, 2 or 4 weeks                    3 periods of 4 months per year                      3 periods of 4 months per year
                      Cycle
                   For part time apprenticeships and traineeships which are not fully workplace based, the requirements of    In order for a training contract to be registered
                   the Commission’s part time apprenticeships and traineeships policy shall apply. This requires that there   as a school based apprenticeship or traineeship
                   be a minimum of 7 hours per week of employment and a minimum of six hours per week of structured           (SBAT), the Commission requires that there be a
  Not Fully        training. This may be averaged over 1, 2 or 4 week cycles unless the apprentice or trainee is also a       minimum of 7 hours per week of employment
  Workplace        school student undertaking the apprenticeship or traineeship outside school hours in which case it may     and a minimum of six hours per week of
                   be averaged over three periods of four months in each year of the program.                                 structured training which may be averaged over
   Based
                                                                                                                              three periods of four months in each year of the
                                                                                                                              program.

                                                                                                                              However if the training program is fully
                                                                                                                              workplace based, the Commission’s standards
                                                                                                                              for workplace based training shall apply (see
                                                                                                                              below).

                                                                                                                              Additionally a school representative is required
                                                                                                                              to sign the training plan and that plan should be
                                                                                                                              submitted within 2 months of the training
                                                                                                                              contract commencing. At least one day per week
                                                                                                                              must be timetabled to be spent on the job or in
                                                                                                                              training during the normal school week.
                   The minimum hours of employment are 13 hours per week.

                   All apprentices/trainees undertaking workplace training at AQF levels 1 and 2 must be withdrawn from routine work duties for a minimum of 1.5 hours per
                   week (pro rata for part time apprentices/trainees with a minimum of one half hour), averaged over a two month cycle for the purpose of undertaking
   Fully           structured training/learning activities. This release must occur periodically.
  Workplace
   Based           Where the qualification is at Certificate III or above, apprentices/trainees must be withdrawn from routine work duties for a minimum of three hours per
                   week (pro rata for part time apprentices/trainees with a minimum of one hour) for planned training, averaged over a four week cycle.

                   The training undertaken during the period of release must include a focus on the compliance and regulatory units and the units concentrating on generic
                   skills. Up to 40 hours of this training may be transferred, to be delivered in one or more blocks during the first three months of the training program.


The policy applies to all students who will be substantively commencing programs in 2009 irrespective of when the training contract is signed and
irrespective of whether some amount of training delivery and/or employment, occurs prior to January 2009.

                                                                                     6
                                     Apprenticeships Traineeships in Victoria


Existing Employees                                                 Registration Process
Existing employees are those who have been working
with the employer:                                                 Contact AAC within 14 days of the apprentice/trainee
                                                                   commencing work and complete training contract.
        for more than twelve months within the two year
         period prior to commencing the current training           AAC will process training contract.
         contract; and                                             Both the employer and the apprentice/trainee must sign
        as a full time employee for more than 3 months            the contract.
         in total during the above 12 month (or more)
         period of employment; and                                 Return the contract to a AAC and provide a copy of the
        under more than one training contract where the           signed contract to the apprentice
         time elapsed between any two of the training              Skills Victoria sends information to employer and
         contracts has exceeded three months.                      apprentice/trainee to confirm registration of training
                                                                   contract.
Please note: time employed while attending a secondary
school as a full time student or as an active and registered       Enrol the apprentice at the RTO within 3 months of the
participant in the Community Jobs Program is not taken             apprentice/trainee commencing work.
into consideration when calculating the above terms of
employment.
                                                                   Enrol the Apprentice/Trainee
The Victorian Government provides funds for the training           Choose a Registered Training Organisation (RTO).
of:
        existing worker apprentices who entered into a
         training contract after 1 July 2006 except where
                                                                     https://secure.otte.vic.gov.au/gftp/Tims/attp/
         an apprentice who commenced a Training                                 applications/search.asp
         Contract prior to 1 July 2006 which is
         subsequently cancelled or withdrawn, and then                                          or
         enters into a new training contract on or after 1
         July 2006 with the same employer.                                         http://www.ntis.gov.au
The Victorian Government does not currently provide
funds for the training of existing worker trainees entering        If your chosen RTO is not on the website list, it is unlikely
a training contract.                                               that government funded training is available. Training
                                                                   could be conducted under fee for service arrangements.
Employers who commence existing workers in a training              Alternatively you may wish to select another RTO who
contract are generally eligible for Commonwealth                   can provide government funded training for your
Government incentives where the nominal duration of the            apprentice/trainee. If your business is seeking to be a
training contract is 24 months or more and the existing            RTO please contact the Victorian Registration and
employee is commencing a Certificate III or IV                     Qualifications Authority (VRQA) on (03) 9637 2806.
qualification.
 For enquiries, call the Apprenticeships Hotline on
(03) 1300 722 603.

Workcover Benefits
Employers who employ one or more apprentice and/or
trainee must have a WorkCover Insurance Policy in place.
Some apprentice and trainee remuneration is exempt
from WorkCover Injury Insurance. WorkCover exemptions
generally apply to new entrants to the workforce. A new
entrant is generally defined as having been employed for
less than three months full time, 12 months part time, or,
on a casual basis, prior to entering the training contract.
These exemptions also apply to consecutive training
contracts with current and former employers provided the
time between any two contracts is less than three months.
New entrant trainees whose level of remuneration is
greater than $32,652 per annum were no longer eligible
for this exemption. Additionally, where a labour hire firm
on-hires a trainee to a client that has previously employed
that trainee the remuneration is only exempt where
specific criteria are met.
For more details contact your Victorian WorkCover Agent
or visit www.worksafe.vic.gov.au




                                                               7
                                    Apprenticeships Traineeships in Victoria



Training Plan                                                     Workplace Based Training Standards
Within three months of the apprentice/trainee
commencing employment and prior to commencing                     The RTO will be accountable for any structured training
training the RTO together with the employer and                   delivered and assessed in the workplace by the workplace
apprentice/trainee must discuss and agree upon a                  supervisor/employer and must have processes in place to
suitable Training Plan. The Training Plan outlines who will       ensure the quality of the training outcomes (refer to the
deliver the training and when and where your                      Workplace Based Training Minimum Compliance
apprentice/trainee needs to go.                                   Standards in the current ATTP Performance Agreement
                                                                  and Approved Training Scheme).
The Training Plan must also be signed by the secondary
school representative if the apprentice/trainee is a school       To support and quality assure workplace based training,
based New Apprentice.                                             the RTO must, if any or all modules/competencies are
Treat the Training Plan as a working document. A plan is          delivered   and    assessed     in   the    workplace:
a flexible document – talk to your RTO at any stage during
the training.                                                        in addition to the induction visit make a minimum of
                                                                      four (4) face to face visits per training year verified by
The Training Plan must include, at least, the following:              the signature of the employer/ workplace supervisor
                                                                      and dated;
    competencies to be obtained                                     make monthly contact by either e-mail, fax or phone
    time frame for achieving competencies                            with both the apprentice/trainee and the workplace
    training to be undertaken                                        supervisor to gain feedback on the support provided to
    delivery modes to be employed                                    date, and to record training hours completed and
    details (when, how & how much) of the time allocated             competencies gained in the previous month
     outside routine work duties for structured training             ensure, where the qualification is at the Certificate III
    who is responsible for the delivery and/or assessment            or above that the apprentice/trainee is withdrawn from
     of each competency                                               routine work duties for a minimum of three hours per
    assessment details and arrangements                              week (pro rata for part time apprentices/trainees) for
    record of RPL and cross credit hours granted                     structured training, averaged over a 4 week cycle.
    name of qualification to be issued and                           (This should be recorded by a workplace log signed
    any other specific requirements to be met in                     weekly by the workplace supervisor or a trainee record
     accordance with the Training Contract                            book or timesheet and by the RTO as part of the
    Workplace Based Training Standards where                         monthly contact log)
     appropriate                                                     ensure all apprentices/ trainees undertaking
    the training undertaken during the period of release             Workplace Based Training at Certificates I and II
     must include a focus on the compliance and                       levels are withdrawn from routine work duties for a
     regulatory units and the units concentrating on                  minimum of 1.5 hours per week (pro rata for part time
     generic skills. Up to 40 hours of this training may be           apprentices/trainees), averaged over a two month
     transferred, to be delivered in one or more blocks               cycle for the purpose of undertaking structured
     during the first three months of the training program.           training/ learning activities. This release must occur
Note: if the apprentice/trainee is to receive off-the-job             periodically
training at an RTO, you must allow the apprentice/trainee            quality assure and validate workplace based
to attend training classes (this is paid time).                       assessments.

                                                                  Tuition Fees and Charges
Pre Training Review
                                                                  All RTOs charge tuition fees. A charge may also be made
Conduct for each apprentice/trainee a Pre Training                for tools, student services and amenities, and take-home
Review of current competencies including literacy and             goods. Where Training delivery costs are government
numeracy skills. The purpose is to avoid duplication of           funded, a Ministerial Fees and Charges policy applies.
competencies already acquired and to ascertain that the           In 2010, there is a minimum fee payable of $57 and a
proposed learning strategies and materials are                    maximum fee payable of $903 per year. Tuition fees and
appropriate.                                                      other charges are generally paid by the student, however,
                                                                  certain industrial awards provide for fees and other
                                                                  charges to be paid by employers. Students should check
Recognition of Prior Learning                                     with their employer prior to enrolment.
                                                                  For students experiencing difficulty with payment of fees
                                                                  and other charges, student loans may be available at
At the request of the apprentice the RTO must undertake           most TAFE Institutes.
a RPL process to ascertain and record all competencies            Fee concessions and exemptions are also available.
achieved as a result of prior work and life experiences
                                                                  Eligibility for concession includes students holding a
(informal training). These competencies should not be
                                                                  Health Care Card (including low-income cards). Full
included in the structured training delivered under the           details on concessions, exemptions and refunds can be
Training Contract.                                                obtained from the RTO you choose to attend. To find out
                                                                  about Health Care Cards contact Centrelink on 133 633 or
                                                                  www.centrelink.gov.au.
                                                                  RTO fees and charges are subject to change. For the
                                                                  most current details please inquire at your RTO or visit
                                                                  https://secure.otte.vic.gov.au/gftp/ATTP/Main.asp


                                                              8
                                    Apprenticeships Traineeships in Victoria


What should I expect from my RTO
                                                                  Work Problems
   conduct a Pre Training Review
   undertake a Recognised Prior Learning (RPL)                   Sometimes, an apprentice/trainee does not fulfil their work
    process if appropriate or requested by the                    or training commitments. If this occurs, discuss these
    apprentice/trainee, to identify and record all                problems with your apprentice/trainee. Make notes about
    competencies achieved as a result of prior work and           the discussion and ask the apprentice/trainee to sign it as
    life experiences                                              proof the discussion took place and assurance that their
   develop a training plan in association with the               performance will improve.
    employer and apprentice/trainee within three months
    of the apprentice/trainee commencing employment               If the disagreement is about the dismissal of your
   complete an enrolment and apply the required fees             apprentice/trainee, refer to the conditions applying to the
    and charges, as per the Fees and Charges Policy               apprenticeship/traineeship in the CONDITIONS section.
   commence training specified on the Training Contract
    within one month of signing the Training Plan                 If the disagreement is about wages, contact the
   monitor and record training progress against the              Workplace Infoline on 1300 363 264. Skills Victoria
    Training Plan, at least monthly                               can’t assist with these disputes.
   make all reasonable provisions for the apprentice/
    trainee to achieve all competencies required for the
    structured training identified in the approved training       If the problems continue, contact an apprenticeship
    scheme within the term of the Training Contract.              field officer (AFO) or the Apprenticeships Hotline on
                                                                  (03) 1300 722 603.
RTO Responsibilities upon the
                                                                  Apprentice is unhappy at Work or Study
Completion of Training

   issues the qualification to all trainees and to those         If your apprentice/trainee is being bullied, harassed,
    apprentices in industries where RTO driven                    discriminated against or exploited in the workplace, it is
    competency based completions have been                        your legal responsibility to immediately take action to
    implemented when all competencies of the structured           remedy the situation. Failure to do so could result in Skills
    training have been achieved & the employer has                Victoria withdrawing approval for you to train apprentices.
    returned a written sign off of the trainee’s competency       You could also face prosecution under WorkCover
    as an employee in the workplace. This completes the           legislation.
    Training Contract.
   issues the qualification to apprentices in industries         If it is occurring during off-the-job training, you may be
    where RTO driven competency based completions                 able to offer the apprentice/ trainee support.
    have not been implemented when all the
    competencies of the structured training have been             Apprentices/trainees can also contact the student
    achieved. This does not conclude the Training                 counsellors at the RTO where they are enrolled.
    Contract. Skills Victoria will forward a letter to the
    employer two weeks prior to the nominal completion            AFOs can provide the apprentice/trainee with support
    date seeking confirmation of the completion of the            and advice. Contact the Apprenticeships Hotline on
    Training Contract. Alternately, the employer and              (03) 1300 722 603.
    apprentice may apply to Skills Victoria for early
    completion of the Training Contract once the
    apprentice has reached competency.




                                                              9
                                      Apprenticeships Traineeships in Victoria

                                                  FINANCIAL INCENTIVES

Completion Bonus

The Completion Bonus applies to apprenticeship and traineeship completions after 1 July 2003 and is subject to eligibility
criteria. The key criteria are:

   the employer must employ three or more eligible apprentices or trainees
   the apprentice or trainee must be a ‘new entrant’ apprentice or trainee, and not classified as an existing worker
   the apprentice or trainee must be under 25 years of age at the time they enter into their Training Contract.
   for apprenticeships and traineeships who commenced training on or after 1 July 2003, the amounts payable are:
                         Traineeships      $1300
                         Apprenticeships $3500**

    ** $1750 payable 12 months before due date of completion + $1750 payable on completion.

For more information go to http://www.skills.vic.gov.au/industry/incentives_and_assistance

Apprentice Trade Bonus

To promote the take up and retention of Victorians into apprenticeships – particularly the traditional trade areas acknowledged
as areas of looming skills shortages the Victorian Government implemented the Apprentice Trade Bonus. This is consistent
with the Government providing more support to apprentices particularly in their first year.

$250 is paid after traditional apprentices complete 6 months of their apprenticeship and a further $250 is paid after the
completion of 12 months. Eligible apprentices are sent a voucher redeemable for cash at any Australia Post outlet displaying
the Bank@Post sign.

The Trade Bonus is paid to apprentices who commenced their contract of training on or after 1 January 2006.

For more information go to http://www.apprenticebonus.com.au or www.skills.vic.gov.au




                                                              10
                                      Apprenticeships Traineeships in Victoria
Summary of the Australian Government Australian Apprenticeships Incentives Programme -
From 12 May 2010
                                               The following summarises the Australian Government Australian Apprenticeships
                                               Incentives regime for all Australian Apprentices. Payment of incentives will be
    Australian Government        Amount        subject to employers and their Australian Apprentices satisfying eligibility criteria
          Incentives             Awarded       as set out in the Australian Government Australian Apprenticeships Incentives
                                               Programme Guidelines. Contact your Australian Apprenticeships Centre for
                                               further information on Australian Government Incentives.

                                               Incentive for an employer who commences an Australian Apprentice in Certificate II
                                  $1,250
                                               training
  Standard Commencement
                                               Incentive for an employer who commences an Australian Apprentice in Certificate III, IV
                                  $1,500
                                               or Diploma or Advanced Diploma qualifications.


     Innovation – Special                      Special incentive for an employer who employs an Australian Apprentice in an eligible
                                  $1,100
       Commencement                            innovation Training Package qualification at the Certificate III or IV level.

   School-Based Australian                     Additional incentive for an employer who employs an Australian Apprentice in an
 Apprenticeships – Additional      $750        endorsed Australian School-based Apprenticeship at the Certificate II to IV level or in a
      Commencement                             Diploma or Advanced Diploma qualification.

                                               Special incentive for Rural and Regional Australian Apprenticeships where the Australian
Rural and Regional Incentive
                                  $1,000       Apprentice commences a Certificate III or IV qualification in a National Skill Needs List
   - Special Commencement                      occupation in a non-metropolitan area.

   Declared Drought Area –                     Additional incentive for employers of eligible Certificate II Australian Apprentices who
                                  $1,500
  Additional Commencement                      have a current Exceptional Circumstances Drought Area certificate.


Mature Aged Worker – Special                   Special incentive for an employer who commences an eligible Certificate II or higher level
                                   $750
      Commencement                             Australian Apprentice who is a disadvantaged person aged 45 years or more.


                                               Incentive for employers recommencing Australian Apprentices at the Certificate III, IV or
 Standard Recommencement           $750
                                               Diploma or Advanced Diploma level.

  Australian School-Based                      For an employer who continues to employ a Certificate II to IV level or Diploma or
  Australian Apprenticeship        $750        Advanced Diploma Australian School-based Apprentice after the student has completed
          Retention                            Year 12.
                                               Employers of Australian Apprentices who successfully complete a Certificate III, IV or
     Standard Completion          $2,500       Diploma or Advanced Diploma qualification may be eligible to receive the completion
                                               incentive.

                                               Special incentive for employers on the successful completion of eligible Certificate II
   Declared Drought Areas –
                                  $1,500       Australian Apprentices who attracted a Declared Drought Areas additional
     Special Completion
                                               commencement incentive.
                                               Special incentive for an employer on the successful completion of a Certificate II or
Mature Aged Worker – Special
                                   $750        higher level Australian Apprentice who attracted a Mature Aged Worker special
        Completion
                                               commencement incentive.

                                Australian Apprentices may be eligible for up to twelve months of LAFHA at the first year rate, a further
                                twelve months assistance at the second year rate, and a further twelve months assistance at the third
                                year rate if the Certificate II or higher level Australian Apprentice had to move away from their
                                parental/guardian home to commence or remain in an Australian Apprenticeship, or is homeless.

   Living Away From Home        $77.17 per
                                                                                         First Year
      Allowance (LAFHA)           week
                                $38.59 per
                                                                                       Second Year
                                  week
                                $25.00 per
                                                                                         Third Year
                                  week

                                Australian Government financial support is available for adult workers (aged 25 years or over) to
                                upgrade their skills through an Australian Apprenticeship at the Certificate III or IV level in an occupation
                                listed on the National Skills Needs List. From 1 January 2010, Australian Apprentices aged 25 years or
                                more at commencement or who previously attracted Support for Mid-Career Apprentices payments may
 Support for Adult Australian   be eligible to attract Support for Adult Australian Apprentices.
        Apprentices
                                The payment is made to either the employer or the Australian Apprentice depending on the actual wage
                                paid to the Australian Apprentice and is set at $150 per week (up to a maximum of $7,800 per annum) in
                                the first year and $100 per week (up to a maximum of $5,200 per annum) in the second year. The
                                weekly rate for part-time Australian Apprentices is $75 per week for the first 24 months and $50 per
                                week for the second 24 months.



                                                                 11
                                       Apprenticeships Traineeships in Victoria


                                                The following summarises the Australian Government Australian Apprenticeships
                                                Incentives regime for all Australian Apprentices. Payment of incentives will be
    Australian Government         Amount        subject to employers and their Australian Apprentices satisfying eligibility criteria
          Incentives              Awarded       as set out in the Australian Government Australian Apprenticeships Incentives
                                                Programme Guidelines. Contact your Australian Apprenticeships Centre for
                                                further information on Australian Government Incentives.

Further Australian Government
                                 Australian Apprentices may be eligible for income support through Youth Allowance, Austudy or
   Assistance Available for
                                 ABSTUDY. More information is available from Centrelink on 13 36 33.
    Australian Apprentices


  Assistance for Australian      The Program provides additional assistance to eligible employers who employ a Certificate II or higher
 Apprentices with a Disability   level Australian Apprentice with disability. Assistance may include a wage support payment or tutorial,
                                 interpreter and mentor services.


                                  The Securing Australian Apprenticeships initiative provides financial support to employers who create
                                 new opportunities for eligible Australian Apprentices to continue their incomplete (but formally STA
                                 approved) training, or who successfully complete Australian Apprentices, at the Certificate III or IV level
                                 in skill shortage trades, or in Diploma or Advanced Diploma level qualifications.

                                 Up to $2,800 for employers of eligible Australian Apprentices undertaking an occupation listed on the
                                 National Skills Needs List or Diploma and Advanced Diploma level qualifications.
     Securing Australian
   Apprenticeships Initiative
                                 This consists of:
-Recommencement Bonus and
                                 • Recommencement Bonus of $1,800 payable 12 weeks after recommencement where the
     Completion Bonus
                                 recommencements occur on or after 1 January 2009.

                                 • Completion Bonus of $1,000 payable upon successful completion in respect of Australian Apprentices
                                 who successfully complete on or after 1 January 2009.

                                 Payments will be made through Australian Apprenticeships Centres and will be available until 31
                                 December 2010.


                                 Small or medium enterprises (including eligible Group Training Organisations) who take on a young
                                 person aged 19 years and under as an Australian Apprentice in a qualification leading to an occupation
                                 listed on the National Skills Needs List between 12 May 2010 and 12 November 2010 (inclusive) may be
  Apprentice Kickstart Bonus     eligible for the Apprentice Kickstart Extension totalling $3,350. The Apprentice Kickstart Extension is
                                 paid in instalments of $850 paid at the three month point of the Australian Apprenticeship; and $2,500
                                 paid at the nine month point of the Australian Apprenticeship.



                                 From 1 January 2010, the Tools For Your Trade payment initiative is available to eligible Australian
                                 Apprentices in selected trade occupations on the National Skills Needs List, agricultural occupations,
     Tools For Your Trade
                                 and, if in rural and regional Australia, horticulture occupations. This payment comprises of five tax
           Payment
                                 exempt cash payments totalling $3,800, paid over the life of the Australian Apprenticeship. Payments of
                                 $800 are paid at the three, 12 and 24 month points and $700 at the 36 month point and on completion.



Group Training Organisations –                  Special incentive for Group Training Organisations that support Australian
                                   $1,000
     Special Completion                         Apprentices to complete a Certificate II Australian Apprenticeship.




From 1st January 2006, GST is no longer payable on Australian Apprenticeships employer incentives.

If properly completed – these will be automatically processed without the GST component. There will be no net reduction in
the amount an employer will receive as a result of this change.

Waiting periods – There is a three month waiting period before an employer can apply for an Australian
                  Government Commencement Incentive for an Australian Apprentice. The Apprenticeship / Traineeship
                  Training Contract must be formally approved. The Australian Apprentice must be still employed by the
                  same employer and must have commenced training in accordance with the approved Training Program.
                  The employer should submit a claim to the Australian Apprenticeship Centre at the end of the three
                  month waiting period, and within the required time limit. Further information on waiting periods and time
                  limits can be obtained from your Australian Apprenticeship Centre.




                                                                  12
                                      Apprenticeships Traineeships in Victoria
                                                     TRAINING TIPS
                                                                          equipment & methods you use for work and training
Good Training means:                                                      health and safety regulations for your workplace.
   demonstrating & explaining how jobs are done
   allowing time for the apprentice/trainee to practise             Variety in Training
   watching, coaching, motivating and correcting                    Variety    builds   confidence   and    enables     the
   providing variety in training where possible.                    apprentice/trainee to apply their skills in different
                                                                     situations. If your organisation is highly specialised,
Supervision and monitoring – the                                     consider employing the apprentice/trainee through a
workplace coach                                                      Group Training Organisation so placements in other
Be active in monitoring and managing the training.                   organisations can occur.
Nominate a workplace supervisor and/or a coach/mentor
to the apprentice/trainee.                                           Encourage and correct
                                                                     Provide feedback to your apprentice/trainee.
It’s a good idea to assign the apprentice/trainee to
                                                                     Feedback will help you:
someone who will:
                                                                      provide a measure of progress and success
 take a personal interest in their development and be a
                                                                      fine tune the apprentice’s/trainee’s skills
    good role model
                                                                      motivate the apprentice/trainee to perform better.
 communicate well and develop a rapport
 provide      feedback     and      progress    reports.            Regular progress reports
                                                                     Things you can do to monitor and manage include:
Download the guide to supervision of apprentices and                  contacting the RTO for feedback
trainees at                                                           ensuring regular contact with the workplace coach or
http://www.skills.vic.gov.au/industry/recruiting/training/how           supervisor and apprentice/trainee.
_to_supervise
                                                                     Where to next?
How much supervision?                                                Review and evaluate the training process. Consider:
Apprentices/trainees require appropriate levels of                    did the outcomes of the training fit with your reasons
supervision. The National Code of Good Practice outlines                for training?
your responsibilities to provide appropriate levels of                what worked? what didn’t work?
supervision for your apprentice/trainee.                              what would you do differently next time?
To determine the appropriate level of supervision required            can the apprentice/trainee progress to the next
consider the:                                                           certificate level?
 level of training being undertaken
 industry you belong to, your workplace




                                CHOOSING AN RTO (USER CHOICE)
Listed below are some issues which employers and
apprentices should consider when selecting a                             Are there self-paced materials for the
Registered Training Organisation.                                        apprentice/trainee?
                                                                         Can the apprentice/trainee cope with self-paced
When can you deliver the training?                                       learning?
Does this fit with your work schedules?                                  Who will monitor completion?
How much flexibility is there with training times?
                                                                         Do you provide a training record book for the
Where is the training conducted?                                         apprentice/ trainee?
Can the apprentice/ trainee get to this location with                    How will this be used?
ease?                                                                    What is my responsibility with regard to the training
                                                                         record?
Can you offer all the units of competency relevant to
my organisation’s training needs?                                        What progress and monitoring support do you
Which qualification best suits your organisation and                     provide?
training needs? Is the RTO offering this or another                      How often would I like feedback and progress reports on
qualification which is more convenient for them to                       my apprentice/trainee?
deliver?
Which units from the qualification are important for your                Will you provide me with a detailed Training Plan?
organisation?                                                            What details do I need to include in the Training Plan?
Who will assess the apprentice/ trainee?
                                                                         What assistance do you provide if my
Who is the qualified assessor?
                                                                         apprentice/trainee has problems with reading,
What role will you as employer play in assessment?
                                                                         writing or maths?
                                                                         What level of reading, writing and maths is required on
What training do I have to provide in the workplace?
                                                                         the job?
How will I do this?
                                                                         Does the RTO take this into account when designing the
Who will train and supervise?
                                                                         teaching and learning materials
How can I avoid interference between training
requirements, production schedules and peak periods?


                                                                13
                                            Apprenticeships Traineeships in Victoria
CHOOSING AN APPRENTICESHIP/TRAINEESHIP
From the available Hospitality, Tourism and Events apprenticeships/traineeships choose the one you want your
apprentice to undertake. Note the duration, probationary period and conditions that apply.
Column 1         Name of apprenticeship/ traineeship course
Column 2         Maximum duration on a full-time, and where available, a part-time basis
Column 3         Minimum Workplace Training Component (hours per week) For SBATs and Other Australian
                 Apprenticeships
Column 4         Relevant probationary period – full time/ part time
Column 5         Whether Apprenticeship (A) or Traineeship (T) conditions apply (see Conditions below list of qualifications
                 for an explanation under Conditions)
Column 6         State Training Wage (either A, B or C) to quote to WorkChoices Infoline for wage queries N/A (i.e. not
                 applicable) means the apprenticeship/traineeship wage is award based.

Table 1 – Tourism, Hospitality and Events

                  COLUMN 1                        COLUMN 2           COLUMN 3          COLUMN 4     COLUMN 5 COLUMN 6

           Training Scheme –                        Maximum       Minimum Hours per    Probationary Selected      State
  Vocation & Qualification Name & Level             Duration     Week for Employment      Period    E&TR Act     Training
                                                    (months)         and Training         (days)    Provisions    Wage
                                                                                       F/T     P/T    apply      Category
                                                  F/T      P/T    SBAT      OTHER                     Note 4      Note 5
                                                                  Note 2    Note 3
                                                  Note 1

SIT20107 Certificate II in Tourism                  12     24      13          13       30     91       T           A

SIT20207 Certificate II in Hospitality              12     24      13          13       30     91       T           B

SIT20307 Certificate II in Hospitality (Kitchen
                                                    18     36      13          13       30     91       T           B
Operations)

SIT20407 Certificate II in Hospitality (Asian
                                                    18     36      13          13       30     91       T           B
Cookery)

SIT20509 Certificate II in Holiday Parks and
                                                    18     36      13          13       30     91       T           B
Resorts

SIT30107 Certificate III in Tourism                 18     36      13          13       30     91       T           A


SIT30207 Certificate III in Tourism (Retail
                                                    36     72      13          13       91     91       T           A
Travel Sales)

SIT30307 Certificate III in Tourism (Tour
                                                    24     48      13          13       30     91       T           A
Wholesaling)

SIT30407 Certificate III in Tourism (Visitor
                                                    24     48      13          13       30     91       T           A
Information Services)

SIT30507 Certificate III in Tourism (Guiding)       36     72      13          13       91     91       T           A

SIT30607 Certificate III in Events                  24     48      13          13       30     91       T           A


SIT30707 Certificate III in Hospitality             24     48      13          13       30     91       T           A


SIT30807 Certificate III in Hospitality
                                                    36     72      13          13       91     91       A          N/A
(Commercial Cookery)

SIT30907 Certificate III in Hospitality (Asian
                                                    36     72      13          13       91     91       A          N/A
Cookery)

SIT31007 Certificate III in Hospitality
                                                    24     48      13          13       30     91       T           A
(Catering Operations)

SIT31107 Certificate III in Hospitality
                                                    24     48      13          13       30     91       T           A
(Patisserie)


                                                                   14
                                           Apprenticeships Traineeships in Victoria
SIT31209 Certificate III in Holiday Parks and
                                                 36        72      13          13       91     91       T           B
Resorts

SIT40107 Certificate IV in Tourism (Guiding)     36        72      13          13       91     91       T           A


SIT40207 Certificate IV in Tourism               36        72      13          13       91     91       T           A


SIT40307 Certificate IV in Hospitality           48        72      13          13       91     91       T           A


SIT40407 Certificate IV in Hospitality
                                                 48        72      13          13       91     91       T          N/A
(Commercial Cookery)

SIT40507 Certificate IV in Hospitality (Asian
                                                 48        72      13          13       91     91       T          N/A
Cookery)

SIT40607 Certificate IV in Hospitality
                                                 48        72      13          13       91     91       T           A
(Catering Operations)

SIT40707 Certificate IV in Hospitality
                                                 48        72      13          13       91     91       T           A
(Patisserie)

SIT40809 Certificate IV in Holiday Parks and
                                                 36        72      13          13       91     91       T           B
Resorts




Table 2 – Caravan Industry


                 COLUMN 1                       COLUMN 2             COLUMN 3          COLUMN 4     COLUMN 5 COLUMN 6

           Training Scheme –                     Maximum          Minimum Hours per    Probationary Selected      State
  Vocation & Qualification Name & Level          Duration        Week for Employment      Period    E&TR Act     Training
                                                 (months)            and Training         (days)    Provisions    Wage
                                                                                       F/T     P/T    apply      Category
                                                F/T        P/T    SBAT      OTHER                     Note 4      Note 5
                                                                  Note 2    Note 3
                                                      Note 1
THC10102 Certificate I in Tourism (Australian
                                                 12        36      13          13       30     91       T           A
Indigenous Culture)
THC20104 Certificate II in Recreational
                                                 12        36      13          13       30     91       T           B
Vehicle Manufacturing
THC20204 Certificate II in Recreational
                                                 12        36      13          13       30     91       T           B
Vehicle Servicing
THC20304 Certificate II in Recreational
                                                 12        36      13          13       30     91       T           B
Vehicle and Accessories Retailing
THC30104 Certificate III in Recreational
                                                 24        36      13          13       30     91       T           B
Vehicle Manufacturing
THC30204 Certificate III in Recreational
                                                 24        36      13          13       30     91       T           B
Vehicle Servicing
THC30304 Certificate III in Recreational
                                                 24        36      13          13       30     91       T           B
Vehicle and Accessories Retailing




Note 1 These Maximum Durations assume that the apprentice has not gained a lower level qualification prior to entering
       the training contract. For example: If a full time apprentice entered a Certificate IV after gaining a Certificate III,
       then the duration of the Training Contract would be substantially shorter than the maximum listed above. The
       time for the negotiated band of selected units would be incorporated in the Training Contract signed by the
       apprentice, employer and RTO.




                                                                   15
                                     Apprenticeships Traineeships in Victoria

Note 2 In order for a training contract to be registered as a school based apprenticeship or traineeship (SBAT), the
       conditions set out in the Victorian Skills Commission’s Part Time Apprenticeships and Traineeship policy for
       SBATs must be met. This requires that there be a minimum of 7 hours per week of employment and a minimum
       of six hours per week of structured training which may be averaged over three periods of four months in each
       year of the program, unless the program is fully workplace based in which case the Commission’s standards for
       workplace based training shall apply (see below). Additionally, a school representative is required to sign the
       training plan and the plan should be submitted within 2 months of the training contract commencing. At least one
       day per week must be timetabled to be spent on the job or in training during the normal school week.


Note 3 For part time apprenticeships and traineeships the requirements of the Commission’s part time apprenticeships
        and traineeships policy shall apply. This requires that there be a minimum of 7 hours per week of employment
        and a minimum of 6 hours per week of structured training. This may be averaged over 1, 2 or 4 week cycles
        unless the apprentice or trainee is also a school student undertaking the apprenticeship or traineeship outside
        school hours in which case it may be averaged over three periods of four months in each year of the program.
        However if the training program is fully workplace based, the Commission’s standards for workplace based
        training shall apply (see below).


Note 4 For Apprenticeship vocations (A) sections 5.5.15(1), 5.5.16(2), (3) and(4), 5.5.17(1)(d) and 5.5.19 of the Education
        and Training Reform Act 2006 apply. For Traineeship vocations (T) these sections do not apply.


Note 5 Trainees undertaking a Certificate IV traineeship shall receive the relevant weekly wage rate for Certificate III
       trainees at Wage levels A, B or C as applicable with the addition of 3.8 per cent of that wage rate.
                                                                        apprentice.
Conditions
                                                                       If the apprentice wants to leave the traineeship but
Apprenticeships                                                         the employer does not agree, or the apprentice
                                                                        alleges unfair dismissal, contact WorkChoices
                                                                        Infoline on 1300 363 264. The Victorian Skills
The apprentice and employer must both agree to cancel                   Commission cannot hold a hearing to resolve these
the training contract. They must also mutually agree to                 disputes.
change the provisions of the training contract.


   To initiate a cancellation, the employer and the
    apprentice should each obtain a request for
    cancellation from their AAC and forward these to
    Skills Victoria. The forms include a requirement to
    state why each party wants the Training Contract
    cancelled. Note that separate forms are available for
    the employer and the apprentice and the correct                    If the business an apprentice is working for is sold,
    forms must be used.                                                 the new owner does not have to continue the
                                                                        traineeship.
   If the apprentice wants to leave the apprenticeship
    but the employer does not agree, or the
    apprentice alleges unfair dismissal, the Victorian Skill
    s Commission may hold a proceeding to resolve the               Duration
    dispute. A Victorian Skills Commission delegate then
    decides how the disagreement should be resolved.                The duration of an apprenticeship/ traineeship can be
                                                                    varied by agreement between the apprentice/ trainee and
   If the business an apprentice is working for is sold,           employer. This can be done at any time during the
    the apprenticeship is considered part of the business           apprenticeship/traineeship.
    and must be continued by the new employer.
                                                                    Probation
Traineeships
                                                                    During the probationary period, a training contract can be
   The apprentice/trainee or employer can cancel the               cancelled by either the employer or apprentice/trainee by
    training contract at any time by giving notice in               giving notice under the relevant award or employment
    accordance with the relevant award or employment                agreement.
    agreement.
                                                                    Downturn of Business
   If the employer has a lack of business, the employer
    can suspend or cancel a training contract. In these
    circumstances, a Group Training Organisation may                If you have been getting less business, you can ask your
    assist with the continuing employment of the                    apprentice/trainee to work fewer days a week until
                                                                    business picks up. The apprentice’s/trainee’s wages may

                                                               16
                                      Apprenticeships Traineeships in Victoria
be adjusted accordingly. You must continue to pay the
apprentice/trainee for off-the-job training attendance.
However a minimum of 15 hours per week of employment
and/or training must be provided.

If you cannot afford to keep your apprentice, refer to the
conditions applying to the apprenticeship in the
CONDITIONS section.


Sale of Business

If you sell your business, refer to the conditions applying
to the apprenticeship in the CONDITIONS section




                                                              17
                                         Apprenticeships Traineeships in Victoria


                                              RELATED OCCUPATIONS

               Hospitality & Tourism                                  Related Occupations
            Apprenticeships/Traineeships
Certificate II in Hospitality (Asian Cookery)                         Short Order Cook – Asian Restaurant
Certificate II in Hospitality (Operations)                            Bar Attendant
                                                                      Food & Beverage Attendant
                                                                      Gaming Attendant
                                                                      Hospitality Employee
                                                                      Housekeeping Attendant
                                                                      Porter
                                                                      Waiter
                                                                      Café Attendant
Certificate II in Hospitality (Kitchen Operations)                    Fast Food Cook
                                                                      Commis Cook
                                                                      Kitchen Attendant
                                                                      Short Order Cook
Certificate III in Hospitality (Commercial Cookery)                   Commercial Cook
                                                                      Cook
                                                                      Cook in a Café or Small Restaurant
                                                                      Commercial Cook in a Large Restaurant
Certificate III in Hospitality (Patisserie)                           Patissier
Certificate III in Hospitality (Catering Operations)                  Cook in a Production Kitchen
                                                                      Cook in an Institutional Kitchen
Certificate III in Hospitality (Operations)                           Bar Operator
                                                                      Concierge
                                                                      Front Office Attendant
                                                                      Gaming Operator
                                                                      Hospitality Operations
                                                                      Sommelier
                                                                      Barista
                                                                      Waiter
Certificate III in Hospitality (Asian Cookery)                        Cook – Japanese Restaurant
                                                                      Cook – Asian Restaurant

Certificate II in Tourism (Operations)                                Tourism Assistant – Office
                                                                      Animal Attendant
                                                                      Sales Assistant - Tourism Business
                                                                      Meet and Greet Guide
                                                                      Museum Attendant
                                                                      Receptionist - Tourism Business
Certificate III in Meetings and Events                                Events Coordinator – Tourism
                                                                      Meetings Coordinator - Tourism
Certificate III in Tourism (Retail Travel Sales)                      Retail Travel Sales
Certificate III in Tourism (International Retail Travel Sales)        Travel Consultant - International
Certificate III in Tourism (Tour Wholesaling)                         Inbound/Outbound Tour Consultant
                                                                      Reservation Sales Agent
Certificate III in Tourism (Visitor Information Services)             Visitor Information Officer
                                                                      Booking Agent
Certificate III in Tourism (Attractions and Theme Parks)              Animal Handler – Tourism
                                                                      Retail Sales (Attraction/Theme Parks)
                                                                      Ride Operator - Tourism
Certificate III in Tourism (Guiding)                                  Coach Captain
                                                                      Nature Based Site Guide - Tourism
                                                                      Tourist Guide
Certificate III in Tourism (Operations)                               Tourism Operator – Office
                                                                      Guide and Salesperson - Tourism Business
                                                                      Museum Guide or Attendant
                                                                      Cellar Door Salesperson

Certificate II in Recreational Vehicle Manufacturing                  Caravan Manufacturing Assistant
                                                                      Caravan Modification Worker
Certificate II in Recreational Vehicle Servicing                      Caravan Reconditioning Assistant
                                                                      Caravan Servicing Assistant
                                                                      Caravan Repair Assistant
Certificate II in Recreational Vehicle and Accessories Retailing      Caravan Retail Sales Assistant



                                                                 18
                                     Apprenticeships Traineeships in Victoria
Certificate II in Caravan Park Operations                         Caravan Park Office Assistant
                                                                  Caravan Park Grounds Maintenance Assistant
                                                                  Caravan Park General Assistant
Hospitality & Tourism Apprenticeships                             Related Occupations (cont.)
Certificate III in Recreation Vehicle Manufacturing               Caravan Manufacturing Operator
Certificate III in Recreation Vehicle Servicing                   Caravan Reconditioning Worker
                                                                  Caravan Servicing Worker
Certificate III in Recreation Vehicle and Accessories Retailing   Caravan Retail Sales
Certificate III in Caravan Park Operations                        Caravan Park Receptionist
                                                                  Caravan Park Grounds Maintenance Worker
                                                                  Caravan Park Operations Assistant



                          REGISTERED TRAINING ORGANISATIONS


    To access details of registered training organisations offering training for apprenticeships and
                                           traineeships, go to:

                     https://secure.otte.vic.gov.au/gftp/Tims/attp/applications/search.asp

                                                             or

                                                 http://www.ntis.gov.au

Choose an RTO to enrol your apprentice with from these databases. If the chosen RTO is not on the website
list, it is unlikely that government funded training is available. Training could be conducted under fee for
service arrangements. Alternatively you may wish to select another RTO who can provide government funded
training for your apprentice/trainee.


Or apply for your business to become an RTO by calling the Victorian Registration and Qualifications Authority
(VRQA) on (03) 9637 2806.




                                                             19
                            Apprenticeships Traineeships in Victoria


                          SAMPLE TRAINING PROGRAMS
Sample training programs are examples only which show possible options for the selection of
competencies in a Training Package. Most qualifications contain a mixture of core (compulsory)
and elective competencies. Check the packaging rules of the Training Package for required
competencies and pre-requisites. Your training plan, developed with you by your RTO, should fully
detail all competencies to be delivered and detail the assessment arrangements.


                Several Sample Training Programs can be found at:

 http://trainingsupport.otte.vic.gov.au (in the last pages of purchasing guides).

         A comprehensive number of Sample Training Programs are at:

                                http://www.aatinfo.com.au/




                                               20
                          Apprenticeships Traineeships in Victoria

                              ACRONYMS & DEFINITIONS


AFO                                    Apprenticeship Field Officer -

                                       Field Officers of Skills Victoria who provide assistance to
                                       employers and apprentices.

Apprenticeship/ Traineeship            A training contract between an employer and an
                                       employee where the employer provides training and the
                                       employee learns the occupation/trade.

GTO                                    Group Training Organisation -

                                       employs apprentices/ trainees and places them with
                                       ‘host’ employers.

AAC                                    Australian Apprenticeships Centre -

                                       Provides apprenticeship and traineeship services to both
                                       employers and apprentices and trainees. Located
                                       throughout Victoria.

SV                                     Skills Victoria -

                                       State Training Authority in Victoria.

RTO                                    Registered Training Organisation -

                                       Training Provider recognised by the Victorian
                                       Registration and Qualifications Authority (VRQA) e.g.
                                       TAFE Institute, private training provider

VSC                                    Victorian Skills Commission -

                                       The Victorian Skills Commission (VSC) provides advice
                                       to Government on post compulsory education and
                                       training, provides funding for training and further
                                       education, regulates the apprenticeship and traineeship
                                       system, and supports the Local Learning and
                                       Employment Networks.

STP                                    Sample Training Program -

                                       An example of a training program an apprentice/trainee
                                       could complete.

Training Contract                      An     agreement       between     an    employer      and
                                       apprentice/trainee detailing training conditions and the
                                       type of training your apprentice/trainee will receive.

WorkChoices Infoline                   A Service of the Department of Education,
                                       Employment         and     Workplace     Relations -
                                       Commonwealth department which deals with industrial
                                       relations issues including wage queries.



                                            21

				
DOCUMENT INFO
Shared By:
Categories:
Tags:
Stats:
views:19
posted:7/10/2012
language:English
pages:23