PSCIOC Information Sharing Template
Jurisdiction: Government of Yukon Submitted by:
Jim Hill - Director, Information & Communications Technology Division
Date: May 23, 2003 Department of Highways and Public Works
Overall Message Increased internal interest in electronic service delivery (Service Yukon) which could help put IRM strategic plan back on the agenda. Contact Info
Please summarize the Anticipate continuing budget constraints (reductions) and resourcing (staffing) challenges, coupled with increasing service demands.
overall state-of-affairs of Expect mobile radio communications replacement project will proceed but presents a major capital funding challenge.
your jurisdiction. Continuing focus on developing IM/IT policies and corporate roles and evolving the internal reorganization.
Accomplishments Government “Renewal” (April 1, 2002) Implementation – Reaffirmed the collaborative corporate/department model for IM/IT – renamed to
Highlights of Information & Communications Technology Division – direct reporting to Deputy Minister - mandate broadened to include Mobile
accomplishments, Telecommunications and administration of Access to Information and Protection of Privacy (ATIPP) Act.
milestones achieved in Devolution of Northern Affairs Program (April 1, 2003) – Successfully migrated IT and records of Federal lands & resources programs transferred
your jurisdiction. to YTG (250+ staff) – major ICT planning and implementation efforts were involved.
Connect Yukon Project Completion – expanded Yukon’s telecommunications infrastructure – provides high-speed data and internet service to
Yukon communities – project completed on time/budget.
Formation of Information Management (IM) Unit – lead role for corporate IM – increased focus on “information” and raising profile within
government – IM Unit melds IM policy, records management, ATIPP and web functions – significant progress made (new records scheduling manual;
partial implementation of iRIMS; new “common look” website; additional resources).
Issues Reduced O&M and capital budgets in 2003/04 – likely to continue – challenge to maintain existing IT assets and invest in new initiatives –
Specific issues to share government largest client for local IT industry – would like to establish an IT funding model that will provide a better, more stable basis for IT
with the Council. investments.
IM/IT Resourcing – ongoing challenges of recruiting (attracting right skills), developing, retaining staff – additional resources required as a result of
Areas where Council may
changes to mandate and growth in computer use/dependency – doing more with less.
help, provide feedback,
link with one or more Telecommunications (Long Distance) – have been benefiting from partnership agreement with Federal government (GTIS) since 1995 – provided
other jurisdictions. more cost-effective long-distance services – based on recent CRTC decision, GTIS reluctant to allow continued service contract – major implications
for telecommunications budget ($275K per year) – reviewing options
Replacement of Mobile Radio Communications System – provides an essential Yukon-wide mobile communications system – current system
reaching end of life cycle – multi-year, approx. $15M replacement project – involves RCMP as major user – looking at alternatives (e.g., a
combination of radio communications and cellular).
Geomatics Services – developing corporate coordination role, involves collaboration amongst internal/external partners, re sharing/expanded use of
geographically-related data and services – National Geobase key initiative as Yukon solely dependent on federal NRCAN for mapping.
High-Speed Bandwidth Problem – problems in some outlying communities not serviced by Connect Yukon – increasing public expectation /
demand for reliable, cost-effective services – looking at forming a network consortium for Whitehorse (private/public partnership) to implement fibre
for improved services, lower operating costs.
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E-Government Development – government Renewal created a new Service Yukon branch, with responsibility for service delivery improvement –
more interest from business side – requires collaboration on IM policy issues, as well as technology solutions – cost-benefit challenges.
Information management (IM) – new IM unit faces a number of challenges – promoting an understanding of what IM is and recognition of its
importance; replacing / expanding Records Centre space which will reach capacity by 2005; electronic records management (capturing, retaining
Corporate/Departmental Collaboration – continuing issues and challenges of a collaborative model to optimize all IM/IT/Telecom programs across
the government – involves roles, standards, decision-making, accountability, resource utilization, service delivery, cost-effectiveness, cost recovery.
Computer Use Policy – Investigation currently underway related to employees’ inappropriate use of government computer resources (i.e., accessing
prohibited Internet sites and sending inappropriate e-mails) – looking at creating a more clear policy and using blocking and/or monitoring tools.
Migration of Legacy Applications / Mainframe Retirement – mainframe at 95% CPU utilization – Financial Information Management System
(FMIS) upgrade project will migrate applications to client server technology – opportunity to move towards a single technical platform (client server)
– number of issues/challenges (funding, unsupported products, capacity, standard platforms, etc.)
Future Activities Review of the ATIPP Act – leading review and amendment of 1996 legislation and administrative processes, involves internal / public and
Areas of interest/concern Information and Privacy Commissioner consultation.
on the horizon to share
Internal Reorganization – continuing to move from an earlier (1995) functional model to line-of-business (program) organizational model –
with Council members.
anticipate structure will be more workable given diverse lines of business, small number of staff having specialized knowledge/expertise – will
improve focus for staff and customers
IRM Strategic Plan – hope to reactivate project initiated in 2001 and subsequently deferred (Renewal, election, Devolution) – provide a forward-
thinking IM/IT development framework that supports government priorities and business needs – involves extensive consultation to gain commitment
(senior management / political level / financial support)
Yukon IT Sector – high-level IT sector development strategy report – looking for political commitment / government support for specific initiatives
with economic benefits for Yukon
Information Security Policy – need to establish an overall information security policy and subordinate policies – researching content and models
Needs: Vendor pricing – managing the higher costs (e.g., desktop software – Microsoft, etc.)
Do you require Policy development:
collaboration or - information security
information from the - Computer use
Council on a specific - access to information and protection of privacy
topic? Standards development
Is there potential for Support from Federal Government for continued telecom (GTIS) participation
collaboration with another Maintain list and share results of interjurisdictional surveys
jurisdiction and/or project Identifying/sharing best practices (e.g., workstation replacement models)
of the Council?
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