Smarter Emergency Notification | Eliminate the Guesswork | MissionMode

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Description

MissionMode's easy-to-use web-based emergency notification system eliminates the guesswork of what message to send, who to contact and how. The right information is sent to the right people and devices, even during a fast-moving crisis. Choose a template and click a button. The alert automatically contains the message, recipients, automation rules and other options that you have pre-defined. The application mirrors the way you work, so you don't need to change your processes.

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emergency notification, mass notification, alerts, alert notification, emergency response, emergency alerts, emergency communications, crisis communications, crisis response, crisis management, business continuity, disaster recovery

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views:: 1
posted:: 7/6/2012
language:: English
pages:: 2

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Document Sample

Smarter Emergency Notification • Incident Management Simplified

Notification Center
SMARTER EMERGENCY NOTIFICATION
Eliminate the guesswork of what message to send, who to
contact and how. Send the right information to the right people
and devices within seconds, even during a fast-moving crisis.

In a time-critical situation, swift accurate communication is essential. Replace inefficient
There’s no room for human error or unreliable tools. The Notification manual processes with
Center is simple to use and administer, yet advanced enough to handle smart, automated tools
major disasters and daily operations use. It’s a web-based application that save time and money.
that’s designed for the average user and fits the way you work.

Choose a template and click a button. It’s that easy. The alert automatically
contains the message, recipients, rules and options that you pre-defined.
You can modify the alert before it’s sent, or create one from scratch.

The system is smart enough to adapt to fast-moving situations. It contacts
alternates, selects teams based on roles, escalates alerts, and more—all

“
based on your criteria. A real-time dashboard shows progress at a glance, The MissionMode
including delivery status and acknowledgements. system is intuitive
and easy for staff
ADVANCED CAPABILITIES WHEN YOU NEED THEM to use ‘cold’ during

”
• Different messages to different devices a critical event.
• Multiple ways for recipients to respond
Emergency Planning
• Text-to-speech or recorded voice alerts
Manager, AWP
• Select recipients by map location
• One-touch connection to a conference call or hotline
• Create templates for different scenarios
• Time-stamped audit log of all communications
• Integration toolkit
• Customizable interface language No software to install
• And much more...
No extra hardware needed
PROVEN, RELIABLE TOOLS No maintenance headaches
MissionMode’s resilient infrastructure has been battle-tested during
everyday operational use and widespread disasters such as the Japan
earthquakes and tsunami. Organizations across the globe trust Mission-
Mode applications when the pressure is on.
MissionMode clients range from global enterprises to Consult the real-time dashboard
single-site operations in all types of industries. We pro- Guaranteed to see the delivery status of all
vide industry-leading customer service that’s dedicated availability and messages and acknowledgements
to your success. As the Director of Corporate Crisis delivery time such as “onsite in 30 minutes” or
Management at a global logistics company remarked, voice messages.
“You treat us as if we’re your only customer.”
Drill down to see the results for a specific person or
HOW IT WORKS criteria. Further alerts can then be sent based on any
of those criteria, such as a message to people who
Choose a customized template, modify if needed, and indicated they need assistance.
send the message to several recipients or thousands
within seconds. People are rapidly notified through A detailed audit log is kept of all communications,
their preferred communication devices, including: responses and system activities. Notification data
can be downloaded for analysis and review.
• Voice to land-line, mobile, smartphone, Blackberry,
VOIP and satellite phones The Notification Center can be integrated with other
• Text to SMS message, email, page and fax applications, such as HR databases, BCP systems,
physical security systems, IT help desks, ERM systems,
The system then cycles through each recipient’s pre- and more.
ferred devices and stops when the person is reached.
Contact us to schedule a demonstration

Send alerts in seconds with just two
clicks. Select a template and the alert
automatically contains the message,
recipients, rules and options that you Text-to-speech or recorded voice messages
pre-defined for that scenario. This is an urgent message. A tornado
was sighted at our Jones Road facility
None at 9:05 AM. Press 1 to be connected to
Tornado sighting-Jones Rd the emergency response hotline.
Power outage-Jones Rd
Fire-Jones Rd Create different messages for different devices
Fire-Main plant
Plant shutdown A tornado was sighted at our Jones Road
Plant evacuation facility at 9:05 AM. Press 1 if you are
safe, 2 if you are moving to a safe
location, 3 if you need assistance.

ARE YOU SAFE?
1. Yes - I am safe
2. Moving to safe location
3. Need assistance
4. Unacknowledged

See acknowledgements at a
glance and drill-down to see
individual responses
Recipients can be selected by map location

info@missionmode.com www.missionmode.com
877.833.7763 (toll-free) | +1 312.445.8811 International: +44 1494 837198
20 W Kinzie St., Suite 1220, Chicago, IL 60654 USA
052912