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					 PARADISE
 TRAVELS AND TOURS, INC.
PO BOX 222, KNIGHTDALE, NC 27545
TEL: (919)217-0062
FAX: (919) 266-6386
 EMAIL: I'ARADISETRAVELSliaAOL.COM
 WEBSITE: PARADISETRAVELS1.COM



                                        January 21,2009




Bear Mr. Royster

Just want to send you a note to thank you and your staff for the professional services rendered on
my recent trip to the Inauguration. From the day I reserved the motorcoach until the time we
returned from Washington, DC, your staff delivered expert customer service. They took care of a
lot of the details, from obtaining parking permits, gathering information on getting around DC, and
providing wrist bands which had your toll free number and our bus number on it in case people
needed to call, which proved to be very useful. This made my job a lot easier and worry free. It
was very refreshing to know that people can call the office after hours (which some did) and get a
live person to talk to instead of a machine.

And I must not forget the services of Wilbert Allen. He has always been very pleasant to work
with, mild mannered, patient and very accommodating to the group's needs. I will be calling on
him again.

I say all of this to say Thank You to you and your staff and I look forward to working with Long
Creek again.




Arnette Cowan, Owner
Paradise Travels and Tours, Inc.

				
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