PPI Claims Pack

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					                        PPI CLAIMBACK LTD
                            PRE CONTRACT INFORMATION

Please read the information below before signing any type of agreement with us. Contained
in this document is important information regarding the options available to you when
making a claim including cooling off periods, costs & etc. The purpose of this document is to
help you to make an informed choice.

   1) PPI Claimback Ltd Services- Many firms have been fined for breaking the rules and
      for failures in the way they sold PPI to customers. PPI Claimback Ltd is a claims
      management company who will upon instruction form yourself assess your eligibility
      for a claim & will manage the whole process on your behalf if we believe you have a
      valid claim

   2) Other ways of making a claim- The client can make a claim themselves by
      contacting their lender directly or can use the services of a claims management
      company such as PPI Claimback Ltd. PPI Claimback Ltd recognises that not everyone
      prefers or has the time to make a claim directly & it can be hard to keep track of
      complaints (especially if you have complaints with multiple companies). This is why
      PPI Claimback Ltd will provide a hassle free end to end service.

   3) Rules & Regulation- PPI Claimback Ltd will abide by the rules of The Conduct of
      Authorised Persons Rules 2007. For more information please refer to The Conduct of
      Authorised Persons Rules 2007 & The Provision of Services Regulation 2009
      documents. A copy of these documents can be provided to you upon request.
      Where a client’s claim is not upheld, the client can still refer their case to The
      Financial Ombudsman service (either directly or through PPI Claimback Ltd)

   4) Costs/Charges- PPI Claimback Ltd won’t charge any upfront costs & operates on a
      No Win No Fee Basis*. Our service charge is 20% of any refund we can negotiate for
      you. PPI Claimback Ltd will not handle any client’s money. Refunds will be paid to
      the client directly upon which the client will be invoiced for 20%. PPI Claimback Ltd
      reserves the right to pursue legal action if payment is not made.

   5) Cancellation- The client has 14 days the date of signing the contract to cancel their
      agreement with us. There will be no charge for this. You can cancel by contacting us
      via phone, email or in writing. If the agreement is cancelled after 14 days a charge up
      to a maximum £75 is applicable.

   6) Complaints Procedure- Complaints can be submitted in writing or via email. PPI
      Claimback Ltd will send you an acknowledgement letter within 7 working days and a
      final response within 4 weeks (from date of complaint).

   7) Business Relationships- PPI Claimback Ltd has no relationship with any third parties
      including solicitors or any other claims management companies. We do not receive
      referrals nor do we sell any clients information to third parties

*Other costs are payable

                       PPI Claimback Ltd. 68 Cubley Road, Birmingham, B28 8EJ
Tel: 0800 690 6298                        Mob: 07873514707            Authorisation number: CRM29498
ICO number: Z3046480                 www.lowcostppiclaims.com        Company number: 07816544
                        PPI CLAIMBACK LTD
                                  TERMS AND CONDITIONS

   1. PPI Claimback Ltd will

   1.1 Assess your eligibility for a claim and pursue this on your behalf if we believe you
       have a valid claim. We value your instruction and will use reasonable endeavours to
       obtain maximum compensation for you.
   1.2 Adhere to the principles of the data protection act 1998 and will keep your personal
       information strictly confidential, with access only granted to authorised staff.
   1.3 Keep in contact with you throughout the claim process and promptly notify you if we
       decide not to proceed with your claim. As we operate on a No Win No Fee basis* it is
       at our discretion to decide whether or not to proceed with the claim at any time during
       the process, we will act reasonably in taking any such decision.
   1.4 Notify you promptly of the outcome of your complaint and will NOT accept any offer
       without your agreement.
   1.5 Will act in your best interests and will inform you if we believe that your claim has
       little chance of success or the amount involved doesn’t justify the work involved

   2. The Client Will

   2.1 Provide us promptly with all relevant information and items we request to enable us to
       pursue your claim and to provide us with clear instructions.
   2.2 By completing and signing the Letter of Authority give PPI Claimback his/his/their
       consent and full authority to deal with the Company on the client’s behalf and to
       obtain the relevant information from whatever source on a continuing basis.
   2.3 Compensation is paid direct to you, by direct assignation to your account. PPI
       Claimback Ltd will invoice you for the Fee (20%), which will become immediately
       due and payable within 14 days

   3. Other Information

   3.1 The client has 14 days from the date of signing, to cancel their agreement with us.
       Thereafter, PPI Claimback Ltd reserves the right to charge a cancellation fee up to a
       maximum of £75 to cover costs for work already carried out.
   3.2 No variation to these terms shall be effective unless agreed in writing by PPI
       Claimback Ltd.
   3.3 The client is aware of other ways of making a claim. The client can either pursue their
       claim themselves or use the Financial Ombudsman Service.
   3.4 PPI Claimback Ltd has made reasonable enquiries as to whether the client has
       alternative mechanisms for pursuing a claim
   3.5 PPI Claimback Ltd is regulated by the Ministry of Justice in respect of regulated
       claims management activities. Authorisation number: CRM29498

       *Other cost are payable

       Continued…



                       PPI Claimback Ltd. 68 Cubley Road, Birmingham, B28 8EJ
Tel: 0800 690 6298                        Mob: 07873514707            Authorisation number: CRM29498
ICO number: Z3046480                 www.lowcostppiclaims.com        Company number: 07816544
                        PPI CLAIMBACK LTD
This agreement is a legally binding contract and in signing it I confirm that I have read
and understood the terms and conditions and my signature constitutes my consent.

Client 1                                       Client 2

Print Name:                                    Print Name:



Signed:                                        Signed:



Date:                                          Date:




                       PPI Claimback Ltd. 68 Cubley Road, Birmingham, B28 8EJ
Tel: 0800 690 6298                        Mob: 07873514707            Authorisation number: CRM29498
ICO number: Z3046480                 www.lowcostppiclaims.com        Company number: 07816544
                        PPI CLAIMBACK LTD
                                 LETTER OF AUTHORITY

I/We hereby authorise PPI Claimback Ltd to act on my/our behalf in all matters pertaining to
the aforementioned loan agreement/insurance policy. This includes but is not limited to
advice received and or sales made by the company or its agents, including credit and
insurance brokers with whom they have a commission arrangement, and in respect of any
loan and or associated insurance policy.

Client 1.                                        Client 2.

Name:                                             Name:

Address:                                          Address:




Tel Number:                                       Tel Number:

Email:                                            Email:

Date of birth:                                    Date of birth:


Signed:                                           Signed:



Date of signature:                                Date of signature:




                       PPI Claimback Ltd. 68 Cubley Road, Birmingham, B28 8EJ
Tel: 0800 690 6298                        Mob: 07873514707            Authorisation number: CRM29498
ICO number: Z3046480                 www.lowcostppiclaims.com        Company number: 07816544
                        PPI CLAIMBACK LTD
                                      QUESTIONNAIRE


1) Is the PPI policy still running? (if paid off or cancelled early please state when)


2) Was it made clear to you that the PPI was optional?


3) Have you ever gone into arrears or missed any payments on this borrowing
   (I.e. are currently in arrears or loan was passed to a debt collection agency?)


4) At the time you took out this insurance, what was your employment status?


5) At the time you took out this insurance, did you have any health problems or were
   registered disabled?


6) If you have claimed on this policy, how much was paid out to you?



Name of Lender:

Account/Reference No (s)




Additional Information (List any other relevant information here)




I / we believe to the best of my / our knowledge that the information provided is
accurate and true.


Name:                                              Name:


Signature:                                         Signature:




                       PPI Claimback Ltd. 68 Cubley Road, Birmingham, B28 8EJ
Tel: 0800 690 6298                        Mob: 07873514707            Authorisation number: CRM29498
ICO number: Z3046480                 www.lowcostppiclaims.com        Company number: 07816544

				
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