ROLE PROFILE

							                                University of Greenwich

ROLE PROFILE                                       Sample Technician – SG5

                   ROLE REQUIREMENTS
COMMUNICATION      Oral
                       Frequently receive, understand and convey straightforward information in a clear and
                        accurate manner
                       On occasions, receive understand and convey information that needs careful
                        explanation or interpretation to help others understand e.g. use and explain technical
                        terms and techniques.
                   Written
                       Frequently receive, understand and convey straightforward information in a clear and
                        accurate manner
                       On occasions, receive understand and convey information that needs careful
                        explanation or interpretation to help others understand e.g. completing data sheets /
                        templates and writing up the outcomes of an experiment.
TEAMWORK &             Participate in and deliver your contribution to a team and be cooperative when asked
MOTIVATION             On occasions, be supportive of and encouraging to others in a team and help to build
                        cooperation by setting an example and showing a flexible approach to delivering
                        team results; contribute to building team morale as an active participant in a team
                        eg ‘covering’ for a colleague
LIAISON &              Carry out standard day to day liaison using existing procedures to pass on
NETWORKING              information promptly
                       Keep people informed to ensure coordination of effort and that work is done
                        effectively
                       Participate in, and provide input to networks – within the institution or externally – to
                        exchange information eg increase own understanding and offer feedback as
                        requested
SERVICE                Respond to internal or external contacts requiring information
DELIVERY               Respond to internal or external contacts requiring a service
                       Respond to requests and refer the customer to the right person if necessary
                       Perform routine tasks with set standards or procedures
                       Meet and satisfy supplementary requirements of a third party
                       From time to time, be proactive to meet agreed outcomes eg advising on the
                        technical aspects of a new programme or module
DECISION               Take independent decisions that affect self and immediate colleagues only
MAKING                 Contribute to collaborative decisions with colleagues or a manager about day-to-day
                        matters by providing relevant information and opinions
                       Provide advice or information to others about issues that impact on the immediate
                        work area only eg changing or updating equipment or timescales
PLANNING &             Plan, prioritise and organise your own work or resources to achieve agreed
ORGANISING              objectives
RESOURCES              Take steps to make effective use of and reduce waste of resources
                       Monitors stocks of resources and suitability of equipment so that corrective action
                        can be taken if needed
INITIATIVE &           Solve standard day to day problems by choosing between a limited number of
PROBLEM                 options: following guidelines or referring to what has been done before
SOLVING                Recognise when a problem should be referred to others
                       On occasions, use judgement, initiative or creativity to resolve problems that are
                        predictable but occur less frequently – the range of options will be defined by set or
                        organisational procedures or by the application of training or knowledge
ANALYSIS &             Perform basic checks or establish basic facts and report any mismatch, failure or
RESEARCH                anomaly eg count stock levels
                       On occasions analyse routine data or information using predetermined procedures eg
                        produce statistics on spreadsheet, carry out database searches
SENSORY &              Uses a range of skills and techniques to prepare equipment, specimens, samples
PHYSICAL DEMANDS        and/or materials and carry out standard and specialist experimental procedures and
                        tasks.
WORK                   Mainly work in an environment that is relatively stable or where any inherent risks
ENVIRONMENT             are controlled and managed.
                       On occasions, manage the impact of the environment on the work or safety of others
                        eg following safe procedures using machinery or equipment; ensuring that protective
                        clothing is available and worn
                               University of Greenwich

PASTORAL CARE         Show consideration to others and refer to relevant people if necessary
& WELFARE
TEAM                  Advise or guide new starters working in the same role or unit on standard
DEVELOPMENT            information or procedures, or using routine equipment/machinery
TEACHING &            Provide standard information or regular and routine introductions to students or
LEARNING SUPPORT       others outside the work team eg the accurate demonstration of simple equipment
                       and techniques
KNOWLEDGE &           Apply knowledge typically acquired after a short period of practical training
EXPERIENCE            Understand the use of established practice/procedure/techniques
                      Have sufficient knowledge or expertise to undertake day to day work without direct
                       or continuous reference to others